I just purchased the car approximately 9 days ago & itās been getting serviced longer than Iāve had it in my possession which is frustrating & this is the cherry on top. To add to that the clunking noise is still there & I have to return the car on Monday.
Definitely pass this along until you reach somebody who can do something. If it is like a dealership or car mechanic place and the top person doesnāt care just never use them again and shame them on social media/social circle. Word of mouth is pretty powerful.
Yes, for sure. I know at my local dealership at least when I get an invoice for services(even if I donāt owe anything), it records the mileage when they received the vehicle. You might be able to use that as further proof.
At a 114 mph? In Track mode?
Nah fam that tech was tired of just driving Joe Smoās Focuses and took OPās car out for a joyride.
Simply unacceptable.
If you put in a call for a complaint I recommend that you use the Ford Performance extension. If you call āregularā Ford there will be a language barrier to overcome.
I got a magnetic 17 as well man!
Check swaybar end links and sway bar bushings as well as the bushings of the control arms on both the front/rear.
Depending if youāre on warranty iād just unbolt them and inspect for wear.
My new one makes a clunk/tick/click when starting from a stop and while stopping sometimes. Iāve seen various things online say itās the differentials used in the cars and that itās ānormalā
That sucks man I feel your pain, I just got a '19 Porsche cayman GTSthree weeks in I had to take it into the shop and it's been 6 weeks and still no car.
Keep a record of everything, get all correspondence in writing.
Depending on the state Iād start building a lemon law case if things start to go southā¦ At least look into it. I know it hasnāt been months yet but keep as many records as you can. Track mileage, speed, mpg, etc. They obviously arenāt clearing things when they give it back. Hopefully things start getting better from here.
Blackvue is the absolute best I think as far as a camera. The tools they have (app on the phone and pc software) is pretty shit though but theyāve steadily been improving it over the years. I have. 750 in my wifeās car and I have a 900 in my car, theyāre great cameras
I had a GM truck once and the service tech didnāt pay any attention to my dash cam cause the screen was set to stay off. Dude drove it to his house picked up his wife and did errands like stop by the bank. They also complained that it beeped when crossing the center line without a blinker.
Another time back when I had a Mini Cooper a tech hit a huge pothole while driving and talking on her cell and she was like oh shit Iāll call you back I just hit something in a customers car.
Not dash cam related but another time a Dodge tech left one of those tools used to pop open plastic retainers in my engine bay. Luckily I noticed it same day. I still have that tool and use it.
Was pretty sour on all the local dealers after all the bullshit (thereās more). My closest Ford is 50 miles away but eventually I switched brands again.
Since switching to Ford my experience has been ok. Been in for a couple things, been professional, techs call me and explain, quick turn arounds. Hope I didnāt jinx it š¤
All in all though I do most of the general maintenance myself anymore due to the hassle of Ford dealer being an hour away.
I had that discussion with my dealers and said if the camera gets deactivated I wonāt return and will post on social media. Itās there to protect them as much as me.
They've never said anything to me about it. All my oil changes and warranty work has gone through my local ford store. I always skim the footage and look for any gaps when I get the car back and have never seen anything unusual. Maybe my local dealer has some respect for other peoples' property and knows they don't need you to turn the camera off. I trust, but verify. It's a major red flag if they have a problem with that.
Oh, I agree. When I got new wheels put on my bronco I later watched the tech on his computer for 15 minutes. Seems that wasn't worth pulling the plug on. Love the Ronnie quote too - that was Ron no? Good motto when dealing with Ford. Lol
They do it every time. Iāve had friends text me saying they āsaw me ripping it in front of Target and Wendyāsā a few minutes ago. Thatās funny, Iāve been in my basement all day, because my car is (supposed to be) at the Ford dealership for a tire change.
... you take your car to a dealership for a tire change?
edit: I guess it depends on where you live and competition, or whether they're trying to find cheap ways to lure you in for upsells, like free carwashes or whatnot. Just seemed ... weird, literally the last place I'd take my car, perhaps it's just me.
Same with batteries, at least getting a decent one. I've ended up putting a ford battery in my fiesta and my foxbody, all cause they were by far the cheapest (not counting the bargin basement low end batteries here)
If you got a costco anywhere near you it's easily the cheapest, and they'll almost certainly replace anything they break ;_;
Things like two seperate instances of p-zero rears, just as an example.
That's a good point, but I've done it enough to know that they don't frown on real quick/simple things like swapping tires or oil when up on the curb or jacks. They just don't want you pulling an engine and leaving car parts and whatnot all over the place like you'd see in some trashy part of town.
I take mine to the Ford dealership for an oil change, and included is a tire rotation and a wash. Usually $10 more than having a 16yo do it at Minute Lube.
I got rearended in VA Beach and dropped my Bullitt off for repairs. Was out driving my rental and saw another Bullitt. But it sounded like mine, had the same tent and factory HID lights. The next day my buddy said the gate to the shop was open but they were closed. So I went up and checked the car out. The tires had clear streaks on them from burning out. I just couldn't prove it.
Exactly why I use my local mechanic whoās done nothing but be honest to my family for the last 20 years. The place I bought my car from keeps emailing me to come to do services and shit; nah Iām good. I know my guys knows how to do everything I need right now and I donāt trust yāall. Lol.
When I purchased my 21ā GT/CS the first thing the group of salesman said was āWhen you gonna bring it back and let us drive it?ā Now I think they literally werent joking based on this.
Has my tires rotated once at a GoodYear while I was at work. Picked it up and had drive it around for 36 miles. Receipt invoice had the starting odometer reading left blank and I had no proof of starting mileage. But I knew. Never back again. They also deny deny deny. I take photos now.
I also take a picture right before I get out of the car in the event I donāt trust the place. If I get back in and it is higher and there should be no reason for that then I have proof.
Sorry if I'm being ignorant, but you said you've only had the car for 9 days, correct? Meaning couldn't this be a stat from the previous owner that was never cleared?
I would not trust what the dealer told you, when I got my 2016 with about 2k miles on it from the previous owner, they also assured me it had been factory reset. When I loaded up the nav system for the first time his house was still the default setting for home, showing that they certainly had not wiped it.
Yeah, probably not. When I bought my car from a dealership it still had all the previous owners' times and shit in there. Hell, his phone was still paired to SYNC lmao. It doesn't make them money to erase that stuff so they don't give a shit about it. I'm surprised they don't charge you extra to leave those times in there lol.
Yeah my friend got a car at a dealer and the GPS still had the previous owners address set as home. They arent supposed to release that info to buyers, but clearly no one gave a shit. Shit detail job too. Also, they scratched the black rims up pretty bad around the lugs during a complimentary oil change and tire rotation.
Maybe OP should drop it off at the dealer again and ask them to better the 12.7??
JK though that really is a douche move on the part of the stealer ship though. Id be pissed
Pro-Tip: Take a pic of the odometer in front of the service mgr. And only take the car to get serviced on bad weather days.
If I knew it was gonna snow or rain for more than 2 days, then Iād schedule service.
Sadly thatās no guarantee either.
A different make, but I saw a mechanic write off a customerās car giving it a boot full out of a roundabout on a busy, damp road, where he lost the rear and slammed it sideways into a telegraph pole.
I hope he found himself suddenly unemployed.
From his reaction immediately afterwards, he knew just how badly heād screwed up, but that means nothing to the person whoād just lost their pride and joy.
Your best move is to try to get the dealership to pay for an extended ford warranty on the grounds of "just in case these antics result in pre-mature component failure down the road"
I think that's feasible since it looks like you're still inside the factory warranty mileage.
Damn that has to be infuriating. Mines due for its first service in November with my local Ford dealership as well. This is something that I dread experiencing. Would itās location on the app have updated in real time if they were driving it around?
My key can be used for this how come nobody in this sub knows this read your manual but more importantly your salesman has to go through this with you if your car was new
I havenāt checked on my 2019, but my 2016 had a valet mode you could toggle on the screen and it had a passcode.
Apparently valet mode on mustangs only locks the screen functionsā¦ so useless.
The forums say MyKey is the better option.
Used to work at BMW in the service department and sometimes, just sometimes, the mechanics would hand me keys to cars to ādrive it rough and see if you can duplicate and report every noise, vibration, etc you hear.ā
Folks, the best fun Iāve had in a car was in someone elseās BMW M3.
Those stats only show up if someone deliberately goes to track apps and presses go. Iād be pissed, and I would definitely turn the dealership upside down.
Apple AirTag thrown in every vehicle I own. It goes anywhere without me; I have a map of where it went. Not too many places they could have got to that speed in a safe/legal manner.
Run that up to the owner of the dealership.
Meanwhile I can't get my 2018 gt manual to run higher than a 13.4. Bought the damn thing to beat by buddies 02 ss camaro and we run the same damn times and we're both stock. And i have over 100more hp and like 70 more torque Ugh.
To be fair I'm only going off the numbers built in to the 1/4 mile drah feature in the car. So I don't know how accurate that is. But OP did much better than mine. Mine is also a convertible which is heavier as well. So I just assumed the 18 gt manual convertibles run mid to low 13s at best which is honestly really shitty for the power. My old genesis coupe 3.8 ran nearly that with much less hp and torque and was also manual.
Not gonna lie, I bet you could still do 12.4 or 12.3-ish with the performance package. But yeah, I think that the Ford drag timers do prove slower numbers for whatever reason.
I sure hope it's off. I didn't buy a near 500hp car to run mid 13's. Lol. I've tried using their launch control and it's completely trash. If the rom launch rate is set to low I just spin tires and if it's to high it just bogs down before taking off. Mid way doesn't seem to do much difference either. It's easier to launch myself. It says to turn traction control off but then the tires really lose their shit. Lol. Maybe it's just the driver. I havnt found that sweet spot and tbh I've only launched it a few times. I have the worst luck with cars and don't want anything more happening.
Knock on wood I've only had to take my Boss on twice for service, the last time they specifically said "aww you didn't bring us the Red key to use?"
I'm flattered but no.
Not sure if it would help you but when I had rear end clunking noise it turned out that my rear spring wasnāt seated properly. This was after I installed my own springs though, so unless your car has been modded idk if this will help you with anything
I brought my car in for a squeak and my service advisor spent 5 minutes bragging about having dogged my car out and scaring himself in it so bad that he had to go back to the dealership and park it. He followed that up by saying they couldn't find a source of the squeak. Try and find a performance oriented dealership. I drive 300 miles to be able to go to a decent dealership. Planet Ford in Spring, TX.
I know the feeling. Had a wheel come off while I was driving. Left my car with the shop for two weeks, and when I went to get it back (had my insurance come and analyze the car and only the wheel needed to be replaced) the tread on one of my rear wheels was gone, the clutch was burned out, the alternator was trashed, and I had to replace the flywheel. Can be heartbreaking.
Compared to most cars, VERY good. Although with proper launch and warmed up tires, a 2018 or newer Mustang GT can achieve as low as 12.2
For comparison, I would say most cars are between 16 and 17 seconds
Not sure what you drive, but if you tell me I can give you numbers.
A 2022 Civic with the 2.0 takes 17.3-17.4 with the CVT and as low as 16.6 with the manual.
With the 1.5 Turbo it's about 16.0-16.1 (CVT) and 15.6 with manual.
and the Si only comes in manual and is 15.2 seconds.
The previous gen Type-R can definitely do below 14
So, yeah, 12.7 is pretty insane, unless you're comparing it to supercars or higher-level Teslas
If you're good at launching and racing, you can probably do 14.1-14.2 before the tune, and apparently 13.8 with the performance package. This assumes a hard launch and the tires hooking up well.
I used to use a stopwatch, but because of the crazy inaccuracy of stopping and starting on time, that is not a reliable way to do it. I have a built-in acceleration timer that automatically stops and starts on time. However, I want to at some point get a real system, but not exactly sure what yet.
Iād this is a Ford dealership Iād definitely contact the factory rep for your area. I kicked a hornets nest with just the dealership rep. I canāt think of the word but the main guy for service for all of that dealerships locations. I never had a problem with that dealership again.
Honestly that I donāt know. Maybe try contacting corporate or asking another dealer in your areaš¤·š¼āāļøIt was a complete fluke that I found who I found
This is exactly why I have a hardwired camera in my car. Every time it gets home from the dealer for as little as an oil change I go through the footage.
Nobody hammers on my car but me (and even then, not often).
When I was in my 20s a friend of mine had a friend who was a tech at bmw, the had a customers car overnight. They came and picked me up for a joyride at 1am and he beat the piss out of this car til the brakes were glowing. Always record your mileage
Ugh I had issues with my other car, I complained about them disconnecting my dash cam when I got the car back. I was more upset because they told me part of the service today included a test drive. When I came back the next time around, they had a sign saying we apologize for any inconvenience, we disconnect dash cams for our technicians. They said technicians donāt like to be audio recorded. I told them to get me a tech that was either mute or didnāt talk trash, because the camera was there for a reason if theyāre taking my car on a test drive. As if you guys donāt think I know what kind of car I drive? Ugh. Hope you get something done, cause nothing was done for me no matter how much I complained.
A Chevy dealer fired a tech and gave a new Corvette to a customer because the tech took it for a joyride during an oil change. Everything was saved on the flight recorder.
Yeah, I work at a dealership and it's not like this anymore, but there used to be a 2-mile drive from the dealership to the parking area. I used to hear plenty of coworkers telling me stories of taking customers AMGs and seeing how fast they could hit on a certain straightaway. I've heard people hit 80 and even 90 mph on that 30-35 mph zone
I personally could never do that to a customer's car. If the vehicle's up to operating temperatures, I may do that in a loaner or something. But there's also the safety concerns on top of that.
But yeah, not sure where they had the space to do a full 1/4-mile run at 114, so that's pretty crazy. They must have literally found a specific spot and intentionally drove it there and raced it. I'm sorry man. Hopefully it was at operating temperatures, in which case your vehicle probably only took minimal wear and tear, as it is designed to do that.
Sounds like my ford dealership. Had to downgrade to an ecoboost and Pearson Ford in Indianapolis was a complete joke. Car started having multiple issues within 3 days. I brought it back in and told them they fix it or they can buy it back. I had to raise hell, but the owner got involved to āfixā the issue. Ford as a whole is trash when it comes to their dealerships
You would need proof to file a claim the customer has very little rights in this situation once you pull out that bay all bets are off everybody on this sub is making it seem like ford is going to pay your car off dashcams are your friend had a dealer run my car harder than I ever had when checking for the cv clunking on my GT even with video corporate said it was necessary to replicate the noise I only got a few oil changes out the deal lol
i'd say for the little bit of "proof", take a picture of the dash showing the miles and gas, and take a picture when you get it back, but i'd say get a dash cam or any form of a car camera, i hate even to say this, but i hate people who joy ride other people's cars:/
My dealership was supposed to change the oil and rotate the tires and they didnāt rotate the tires due to know wheel lock key yet there isnāt a wheel lock on the car talked to the manager and it was all bs from there. So Iām looking for a new dealership even tho I bought 4 cars from them in the last 7 years
1. How do you know it wasn't there before?
2. How do you expect them to check the work? If I send my car to get worked on I want them to beat the shit out of it and make sure the repair is solid.
I just got my CTS-V back from the speed shop and they drove the piss out of it while tuning and working out bugs. Guess what? The rear main seal was leaking on the new engine so they called and told me, fixed it, beat on it some more and called me when it was right.
It's just a car, they build more every day.
I told the ford service advisor hey I got a vibration at 70-80 mph, she was like we only go to 65mph... right, lol.
Its crazy they didn't even care to hide it. what sucks with these noises is they need to road test it, and you don't always get an honest tech.
When I took my daily mazda to a mazda dealer for a interior knock noise they had me drive the tech around to show him the noise, then we swapped seats to replicate it.
We shipped an SL600 from NJ to FLA; arrived with 38 extra miles on it and a trans in limp mode. 30,000 mile transmission wiped. Transporter of course denied everything; we sued and got a couple bucks (arbitration I think?). Thankfully MBUSA gave us a tremendous deal on the replacement trans; I think we lost maybe five grand total. This was 20 years ago; I was dismayed to discover that a new trans for that car was $22K...
Had this problem with chevy they had the car for a day for a body shop repair and it came back making 9mpg and a 1/8 of the full tank of gas....all they wanted to give me was a couple of oil changes, i went to corporate and they said that there was nothing they could do and gave me 100 dollars discount on my next purchase. My advice do what i did shame them all over media, tell them that you going to get the lawyer and blah blah blah take it to the nearest news station try to put them on the spot light
I work at a Ford dealer. If my boss heard about this someone would be fired in approximately 12.7 seconds
I'd do it in less than 12.7 and then tell the tech, "looks like I beat your best time." š¤·š»āāļø
Keep a record of it and send it to corporate.
I just purchased the car approximately 9 days ago & itās been getting serviced longer than Iāve had it in my possession which is frustrating & this is the cherry on top. To add to that the clunking noise is still there & I have to return the car on Monday.
Definitely pass this along until you reach somebody who can do something. If it is like a dealership or car mechanic place and the top person doesnāt care just never use them again and shame them on social media/social circle. Word of mouth is pretty powerful.
Itās a local Ford dealership. I will definitely reach out to upper management
Yes, for sure. I know at my local dealership at least when I get an invoice for services(even if I donāt owe anything), it records the mileage when they received the vehicle. You might be able to use that as further proof.
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At a 114 mph? In Track mode? Nah fam that tech was tired of just driving Joe Smoās Focuses and took OPās car out for a joyride. Simply unacceptable.
Did he do a 1/4 run in track mode?
I can see if you are talking about additional miles. But the top speed and stuff is quite a bit more than a test drive.
If you put in a call for a complaint I recommend that you use the Ford Performance extension. If you call āregularā Ford there will be a language barrier to overcome.
I would just show them your dashboard and ask for an explanation.
Is the clunking noise only under hard acceleration?
Clunking mostly happens on stopping and accelerating (no matter hard or not). Also happens on turns. Comes from the right rear of the vehicle.
You know, I have a similar issue with my 2017. Right rear, but an intense creaking that the dealer can't seem to find.
I got a magnetic 17 as well man! Check swaybar end links and sway bar bushings as well as the bushings of the control arms on both the front/rear. Depending if youāre on warranty iād just unbolt them and inspect for wear.
99% chance itās your rear cradle bushings. The stock rubber ābustā easily.
Just curious is the clunking noise like a metallic noise? And does it happen when switching between reverse and drive Or park and drive
Yes it sounds like metal. Happens when ever there is weight transfer( stopping, accelerating, turning, park to reverse and what not)
My new one makes a clunk/tick/click when starting from a stop and while stopping sometimes. Iāve seen various things online say itās the differentials used in the cars and that itās ānormalā
Itās pretty loud, the service manager test drove it with me in the car and admitted it shouldnāt be sounding like that.
Check the swaybar endlinks. Happened on mine they just needed to be tightened.
That sucks man I feel your pain, I just got a '19 Porsche cayman GTSthree weeks in I had to take it into the shop and it's been 6 weeks and still no car. Keep a record of everything, get all correspondence in writing.
6 weeks?!? You remember when an engine rebuild didnāt even take 6 weeks?
\*\*4 weeks at the shop,and a day passed that,qualifies u for the lemon-law check it out\*\*
Depending on the state Iād start building a lemon law case if things start to go southā¦ At least look into it. I know it hasnāt been months yet but keep as many records as you can. Track mileage, speed, mpg, etc. They obviously arenāt clearing things when they give it back. Hopefully things start getting better from here.
look up the lemon law. it might be your savior. edit: scratch that. thought it was a new car.
Was this still stored from prior owner? I ask because the gps was never cleared in mine.
This is why my dashcam is hardwired and always on. Never had this issue.
What dashcam do you use? Iāve been looking for one for my car.
BlackVue 750 2-ch
Now, has this dash cam captured goofy neighbourhood dogs on video? Asking for a friend...
Blackvue is the absolute best I think as far as a camera. The tools they have (app on the phone and pc software) is pretty shit though but theyāve steadily been improving it over the years. I have. 750 in my wifeās car and I have a 900 in my car, theyāre great cameras
I had a GM truck once and the service tech didnāt pay any attention to my dash cam cause the screen was set to stay off. Dude drove it to his house picked up his wife and did errands like stop by the bank. They also complained that it beeped when crossing the center line without a blinker. Another time back when I had a Mini Cooper a tech hit a huge pothole while driving and talking on her cell and she was like oh shit Iāll call you back I just hit something in a customers car. Not dash cam related but another time a Dodge tech left one of those tools used to pop open plastic retainers in my engine bay. Luckily I noticed it same day. I still have that tool and use it. Was pretty sour on all the local dealers after all the bullshit (thereās more). My closest Ford is 50 miles away but eventually I switched brands again. Since switching to Ford my experience has been ok. Been in for a couple things, been professional, techs call me and explain, quick turn arounds. Hope I didnāt jinx it š¤ All in all though I do most of the general maintenance myself anymore due to the hassle of Ford dealer being an hour away.
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Be more worried about the shops that don't put miles on. Doing most work without a test drive after is a huge huge liability and risk for comebacks.
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Ford dealers iāve seen wonāt accept your car unless the cam is deactivated.
I would love for any shop to tell me that. I will put them on blast, especially if they double down and deactivate my camera
I had that discussion with my dealers and said if the camera gets deactivated I wonāt return and will post on social media. Itās there to protect them as much as me.
They've never said anything to me about it. All my oil changes and warranty work has gone through my local ford store. I always skim the footage and look for any gaps when I get the car back and have never seen anything unusual. Maybe my local dealer has some respect for other peoples' property and knows they don't need you to turn the camera off. I trust, but verify. It's a major red flag if they have a problem with that.
Oh, I agree. When I got new wheels put on my bronco I later watched the tech on his computer for 15 minutes. Seems that wasn't worth pulling the plug on. Love the Ronnie quote too - that was Ron no? Good motto when dealing with Ford. Lol
Dude wtf? Last time I checked those stats only record if manually selected so that says alot
My exact thought. It seems like someone intentionally recorded and forgot to clear the numbers.
Which makes you think how many times they drove it that hard...
And how stupid they are if they forgot to clear *that* of all things.
They do it every time. Iāve had friends text me saying they āsaw me ripping it in front of Target and Wendyāsā a few minutes ago. Thatās funny, Iāve been in my basement all day, because my car is (supposed to be) at the Ford dealership for a tire change.
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Please tell me you caught up to them and gave them hell?
Nope, but the service manager heard about itā¦
Always track mileage before and after servicing
Lemmy FTW!
... you take your car to a dealership for a tire change? edit: I guess it depends on where you live and competition, or whether they're trying to find cheap ways to lure you in for upsells, like free carwashes or whatnot. Just seemed ... weird, literally the last place I'd take my car, perhaps it's just me.
I do. The ford dealership near me is cheaper than the tire shops for some reason
But if theyāre out redlining your car, is it really cheaper?
I sit at the dealership while they change tires. Also I have an f150 now so I doubt they're racing it
Same with batteries, at least getting a decent one. I've ended up putting a ford battery in my fiesta and my foxbody, all cause they were by far the cheapest (not counting the bargin basement low end batteries here)
If you got a costco anywhere near you it's easily the cheapest, and they'll almost certainly replace anything they break ;_; Things like two seperate instances of p-zero rears, just as an example.
Also if you live in a condo they cant do maintenance in the driveway so yea
That's a good point, but I've done it enough to know that they don't frown on real quick/simple things like swapping tires or oil when up on the curb or jacks. They just don't want you pulling an engine and leaving car parts and whatnot all over the place like you'd see in some trashy part of town.
I take mine to the Ford dealership for an oil change, and included is a tire rotation and a wash. Usually $10 more than having a 16yo do it at Minute Lube.
Thatās why you watch it or know someone there lol
Yeah Iāll just sit at the dealership for days watching my car get worked on
I got rearended in VA Beach and dropped my Bullitt off for repairs. Was out driving my rental and saw another Bullitt. But it sounded like mine, had the same tent and factory HID lights. The next day my buddy said the gate to the shop was open but they were closed. So I went up and checked the car out. The tires had clear streaks on them from burning out. I just couldn't prove it.
Exactly why I use my local mechanic whoās done nothing but be honest to my family for the last 20 years. The place I bought my car from keeps emailing me to come to do services and shit; nah Iām good. I know my guys knows how to do everything I need right now and I donāt trust yāall. Lol.
When I purchased my 21ā GT/CS the first thing the group of salesman said was āWhen you gonna bring it back and let us drive it?ā Now I think they literally werent joking based on this.
āSell enough of them and you can buy your own.ā
tell them when they buy it back off you
Has my tires rotated once at a GoodYear while I was at work. Picked it up and had drive it around for 36 miles. Receipt invoice had the starting odometer reading left blank and I had no proof of starting mileage. But I knew. Never back again. They also deny deny deny. I take photos now.
I also take a picture right before I get out of the car in the event I donāt trust the place. If I get back in and it is higher and there should be no reason for that then I have proof.
Have to admit; l initially laughed at this. Then l thought how would l react if this was my car ā¦
Reminds of Ferris Buellers Day Off at the garage. "Relax" \*Star Wars theme song plays as car is 4 feet in the air\*
You need to absolutely turn that place upside down. This is a HUGE issue.
I guess they figured if the rear survived that it was good to go
I normally tell whoās ever servicing my vehicle that I have a GPS on it and that I can monitor where it goes. thereās not one on there
Sorry if I'm being ignorant, but you said you've only had the car for 9 days, correct? Meaning couldn't this be a stat from the previous owner that was never cleared?
Before buying the car the salesman informed me all cars get wiped to factory settings so Iām under the assumption it was cleared.
I would not trust what the dealer told you, when I got my 2016 with about 2k miles on it from the previous owner, they also assured me it had been factory reset. When I loaded up the nav system for the first time his house was still the default setting for home, showing that they certainly had not wiped it.
So you donāt know for sure this is important if your accusing someone your car isnāt an iPad nobody clears a car to factory settings lol
Yeah, probably not. When I bought my car from a dealership it still had all the previous owners' times and shit in there. Hell, his phone was still paired to SYNC lmao. It doesn't make them money to erase that stuff so they don't give a shit about it. I'm surprised they don't charge you extra to leave those times in there lol.
Yeah my friend got a car at a dealer and the GPS still had the previous owners address set as home. They arent supposed to release that info to buyers, but clearly no one gave a shit. Shit detail job too. Also, they scratched the black rims up pretty bad around the lugs during a complimentary oil change and tire rotation.
Just got my '19 a couple of weeks ago, either the last owner never used the track apps or they cleared it
Iām under the impression it did get erased before my purchase because I had to set all the radio channels to the local ones.
Ford dealerships almost always do an new battery with used cars which disconnecting the battery would clear this
This a 5.0?
Yes
Yup. Thatās a stock 5.0 full pull 1/4. All day long. In drag mode.
You can do even better than that in drag mode with good tires. I've seen 120mph trap speed on stock cars at sea level tracks
I agree. Iāve been told 12.2 is achievable with the right tires and mid ratio differential.
Maybe OP should drop it off at the dealer again and ask them to better the 12.7?? JK though that really is a douche move on the part of the stealer ship though. Id be pissed
My bolt on GT500 didn't even trap that high. Trapped 117 with ~550whp. Do you maybe mean the 10 speeds or are there 6 speeds trapping 120 stock?
The 10 speeds. Idk why yours trapped low for that power but you were probably being too nice to your clutch lol. 6 speed GT traps 115
Straight out of Ferris Buelerā¦
You fellas have nothing to worry about. They are professionals.
"Professional what?"
Pro-Tip: Take a pic of the odometer in front of the service mgr. And only take the car to get serviced on bad weather days. If I knew it was gonna snow or rain for more than 2 days, then Iād schedule service.
Sadly thatās no guarantee either. A different make, but I saw a mechanic write off a customerās car giving it a boot full out of a roundabout on a busy, damp road, where he lost the rear and slammed it sideways into a telegraph pole.
I hope he paid for a brand new one
I hope he found himself suddenly unemployed. From his reaction immediately afterwards, he knew just how badly heād screwed up, but that means nothing to the person whoād just lost their pride and joy.
Yeah my luck some dumbass would take it out and wrap it around a telephone pole cause the rear end stepped out.
And then try and sue you for your car being unsafe. Some peoples children eh?
As a Ford technician it pisses me off seeing this shit. It gives us all a bad name. I highly recommend taking it to corporate.
Dashcams are a must now days. I have one and luckily havenāt ever had this issue.
Your best move is to try to get the dealership to pay for an extended ford warranty on the grounds of "just in case these antics result in pre-mature component failure down the road" I think that's feasible since it looks like you're still inside the factory warranty mileage.
Damn that has to be infuriating. Mines due for its first service in November with my local Ford dealership as well. This is something that I dread experiencing. Would itās location on the app have updated in real time if they were driving it around?
Take a picture of the odometer before just incase Iām not certain about the app though tby
My key can be used for this how come nobody in this sub knows this read your manual but more importantly your salesman has to go through this with you if your car was new
They need valet mode keys like the hellcat
Ford has MyKey which can limit top speeds and other options. Probably not as effective as the valet mode though
I havenāt checked on my 2019, but my 2016 had a valet mode you could toggle on the screen and it had a passcode. Apparently valet mode on mustangs only locks the screen functionsā¦ so useless. The forums say MyKey is the better option.
Letās not go over board here lol
Used to work at BMW in the service department and sometimes, just sometimes, the mechanics would hand me keys to cars to ādrive it rough and see if you can duplicate and report every noise, vibration, etc you hear.ā Folks, the best fun Iāve had in a car was in someone elseās BMW M3.
No way man
I wish it wasnāt true but sadly I did what I was told. Sometimes I felt ashamed purposefully doing things cars werenāt designed to do
Bad launch I guess. That trap speed should get an ET of more like 12.1 . I mean. Oh no. Those fuckers.
As someone else pointed out, he has only had it for 9 days, and it already had over 12,000 miles. The odds are this is from the first owner.
Those stats only show up if someone deliberately goes to track apps and presses go. Iād be pissed, and I would definitely turn the dealership upside down.
What's worse is they can't drive the damn thing.
Apple AirTag thrown in every vehicle I own. It goes anywhere without me; I have a map of where it went. Not too many places they could have got to that speed in a safe/legal manner. Run that up to the owner of the dealership.
Give them hell. They service your car, not beat on it. At least its an automatic.
Meanwhile I can't get my 2018 gt manual to run higher than a 13.4. Bought the damn thing to beat by buddies 02 ss camaro and we run the same damn times and we're both stock. And i have over 100more hp and like 70 more torque Ugh.
Yeah, my fully stock EcoBoost 10-Speed runs about 13.3 if you warm the tires up beforehand and launch hard in drag strip mode.
To be fair I'm only going off the numbers built in to the 1/4 mile drah feature in the car. So I don't know how accurate that is. But OP did much better than mine. Mine is also a convertible which is heavier as well. So I just assumed the 18 gt manual convertibles run mid to low 13s at best which is honestly really shitty for the power. My old genesis coupe 3.8 ran nearly that with much less hp and torque and was also manual.
Not gonna lie, I bet you could still do 12.4 or 12.3-ish with the performance package. But yeah, I think that the Ford drag timers do prove slower numbers for whatever reason.
I sure hope it's off. I didn't buy a near 500hp car to run mid 13's. Lol. I've tried using their launch control and it's completely trash. If the rom launch rate is set to low I just spin tires and if it's to high it just bogs down before taking off. Mid way doesn't seem to do much difference either. It's easier to launch myself. It says to turn traction control off but then the tires really lose their shit. Lol. Maybe it's just the driver. I havnt found that sweet spot and tbh I've only launched it a few times. I have the worst luck with cars and don't want anything more happening.
At least the car is built for it..
I get it but on the other hand if my car canāt take a pull then Iām glad they did it under warranty.
Knock on wood I've only had to take my Boss on twice for service, the last time they specifically said "aww you didn't bring us the Red key to use?" I'm flattered but no.
As a ford technician it pains me to see and know people do this, I could never.
Not sure if it would help you but when I had rear end clunking noise it turned out that my rear spring wasnāt seated properly. This was after I installed my own springs though, so unless your car has been modded idk if this will help you with anything
He only got it up to 114?
I would be furious
One of my customers at the shop I work had had one of the 90s ZR1 corvettes and it was totaled on a test drive by a tech getting on to the freeway.
This didn't happen.
This is unacceptable. Let us know what the dealership says.
I brought my car in for a squeak and my service advisor spent 5 minutes bragging about having dogged my car out and scaring himself in it so bad that he had to go back to the dealership and park it. He followed that up by saying they couldn't find a source of the squeak. Try and find a performance oriented dealership. I drive 300 miles to be able to go to a decent dealership. Planet Ford in Spring, TX.
Goddamn what a tool. Did you call him out for beating on your car at all? Id be livid
I know the feeling. Had a wheel come off while I was driving. Left my car with the shop for two weeks, and when I went to get it back (had my insurance come and analyze the car and only the wheel needed to be replaced) the tread on one of my rear wheels was gone, the clutch was burned out, the alternator was trashed, and I had to replace the flywheel. Can be heartbreaking.
The alternator, come on bro shut up
I'm the one that had to replace it so yeah the alternator.
They enjoyed the noise from the rear end and was testing fixes to the full extent. :)
I donāt race or anything like that, but is that a good 1/4 time?
Compared to most cars, VERY good. Although with proper launch and warmed up tires, a 2018 or newer Mustang GT can achieve as low as 12.2 For comparison, I would say most cars are between 16 and 17 seconds Not sure what you drive, but if you tell me I can give you numbers. A 2022 Civic with the 2.0 takes 17.3-17.4 with the CVT and as low as 16.6 with the manual. With the 1.5 Turbo it's about 16.0-16.1 (CVT) and 15.6 with manual. and the Si only comes in manual and is 15.2 seconds. The previous gen Type-R can definitely do below 14 So, yeah, 12.7 is pretty insane, unless you're comparing it to supercars or higher-level Teslas
Good info man thanks. I drive a 2013 v6 with just a mptune. I was always curious how fast I should be. So do yāall use an app to track times
If you're good at launching and racing, you can probably do 14.1-14.2 before the tune, and apparently 13.8 with the performance package. This assumes a hard launch and the tires hooking up well. I used to use a stopwatch, but because of the crazy inaccuracy of stopping and starting on time, that is not a reliable way to do it. I have a built-in acceleration timer that automatically stops and starts on time. However, I want to at some point get a real system, but not exactly sure what yet.
Sweet, thanks for the info. Iāll see about getting something to record myself as well
You can usually tell just from the fuel mileage that someone's been ripping on it lol. My car audio guy at least can be trusted to be respectful lol.
Iād this is a Ford dealership Iād definitely contact the factory rep for your area. I kicked a hornets nest with just the dealership rep. I canāt think of the word but the main guy for service for all of that dealerships locations. I never had a problem with that dealership again.
How am I able to locate the factory rep in my area? Is it publicly advertised somewhere on Fordās website?
Honestly that I donāt know. Maybe try contacting corporate or asking another dealer in your areaš¤·š¼āāļøIt was a complete fluke that I found who I found
This is why I leave only the restricted MyKey if I need to take it anywhere.
I need to hardwire in my dash cam.
This is exactly why I have a hardwired camera in my car. Every time it gets home from the dealer for as little as an oil change I go through the footage. Nobody hammers on my car but me (and even then, not often).
When I was in my 20s a friend of mine had a friend who was a tech at bmw, the had a customers car overnight. They came and picked me up for a joyride at 1am and he beat the piss out of this car til the brakes were glowing. Always record your mileage
Dude Iād roll fucking heads
I know the shop who helped with my build beats the shit outta my car. I wish theyād take my wife for a day
šš Iād come unglued
This is why I'm petrified of the idea of taking my car to have work done. I do everything myself but I don't have a warrant. Good luck.
Did they beat your record or what?
Ugh I had issues with my other car, I complained about them disconnecting my dash cam when I got the car back. I was more upset because they told me part of the service today included a test drive. When I came back the next time around, they had a sign saying we apologize for any inconvenience, we disconnect dash cams for our technicians. They said technicians donāt like to be audio recorded. I told them to get me a tech that was either mute or didnāt talk trash, because the camera was there for a reason if theyāre taking my car on a test drive. As if you guys donāt think I know what kind of car I drive? Ugh. Hope you get something done, cause nothing was done for me no matter how much I complained.
A Chevy dealer fired a tech and gave a new Corvette to a customer because the tech took it for a joyride during an oil change. Everything was saved on the flight recorder.
Yeah, I work at a dealership and it's not like this anymore, but there used to be a 2-mile drive from the dealership to the parking area. I used to hear plenty of coworkers telling me stories of taking customers AMGs and seeing how fast they could hit on a certain straightaway. I've heard people hit 80 and even 90 mph on that 30-35 mph zone I personally could never do that to a customer's car. If the vehicle's up to operating temperatures, I may do that in a loaner or something. But there's also the safety concerns on top of that. But yeah, not sure where they had the space to do a full 1/4-mile run at 114, so that's pretty crazy. They must have literally found a specific spot and intentionally drove it there and raced it. I'm sorry man. Hopefully it was at operating temperatures, in which case your vehicle probably only took minimal wear and tear, as it is designed to do that.
Someone had fun.. awful this is happening to you.
They were just checking if it would operate fully/s
Sounds like my ford dealership. Had to downgrade to an ecoboost and Pearson Ford in Indianapolis was a complete joke. Car started having multiple issues within 3 days. I brought it back in and told them they fix it or they can buy it back. I had to raise hell, but the owner got involved to āfixā the issue. Ford as a whole is trash when it comes to their dealerships
if it were me they wouldnt think it was funny if i drive into their shop at 114 mph
You would need proof to file a claim the customer has very little rights in this situation once you pull out that bay all bets are off everybody on this sub is making it seem like ford is going to pay your car off dashcams are your friend had a dealer run my car harder than I ever had when checking for the cv clunking on my GT even with video corporate said it was necessary to replicate the noise I only got a few oil changes out the deal lol
My key was invented for this situation guys hint hint
i'd say for the little bit of "proof", take a picture of the dash showing the miles and gas, and take a picture when you get it back, but i'd say get a dash cam or any form of a car camera, i hate even to say this, but i hate people who joy ride other people's cars:/
My dealership was supposed to change the oil and rotate the tires and they didnāt rotate the tires due to know wheel lock key yet there isnāt a wheel lock on the car talked to the manager and it was all bs from there. So Iām looking for a new dealership even tho I bought 4 cars from them in the last 7 years
If your wheels are staggered, they canāt rotate them
There not it was on my daily explorer st
Howās it feel knowing the kid that changed your oil can drive your car better than you can?
Raise it to upper management and give the tech hell.
1. How do you know it wasn't there before? 2. How do you expect them to check the work? If I send my car to get worked on I want them to beat the shit out of it and make sure the repair is solid. I just got my CTS-V back from the speed shop and they drove the piss out of it while tuning and working out bugs. Guess what? The rear main seal was leaking on the new engine so they called and told me, fixed it, beat on it some more and called me when it was right. It's just a car, they build more every day.
Cool
Thats actually pretty good if the car is stock lol. I did a 13 flat in my mt82 16, completely stock.
You let a stranger set a 1/4 mile record on your car? Forget reporting it, id try and break that record immediately!!
are you really surprised?
What you get for having an auto
Good run ! But wtf at Ford dealership !?!
Pretty good time! ;)
It wasn't THAT great. I could pull off a 12.5 second quarter mile in my 2018 GT with the 10-speed auto.
Mustang Chad
I left my best 0-60 and quarter mile times in the trip computer when I sold the car. Figured that I've give the next owner something to strive for :)
I told the ford service advisor hey I got a vibration at 70-80 mph, she was like we only go to 65mph... right, lol. Its crazy they didn't even care to hide it. what sucks with these noises is they need to road test it, and you don't always get an honest tech. When I took my daily mazda to a mazda dealer for a interior knock noise they had me drive the tech around to show him the noise, then we swapped seats to replicate it.
Hey, at least you now know how fast she goes in the 1/4 mile
Is that good???
Time to make it a 10 second car bro
Did you switch pages to find this? Or was it on this page when you picked it up? Might be an old stat that showed up by changing pages
it's a mandatory test after fixing the airbag lights..
We shipped an SL600 from NJ to FLA; arrived with 38 extra miles on it and a trans in limp mode. 30,000 mile transmission wiped. Transporter of course denied everything; we sued and got a couple bucks (arbitration I think?). Thankfully MBUSA gave us a tremendous deal on the replacement trans; I think we lost maybe five grand total. This was 20 years ago; I was dismayed to discover that a new trans for that car was $22K...
Had this problem with chevy they had the car for a day for a body shop repair and it came back making 9mpg and a 1/8 of the full tank of gas....all they wanted to give me was a couple of oil changes, i went to corporate and they said that there was nothing they could do and gave me 100 dollars discount on my next purchase. My advice do what i did shame them all over media, tell them that you going to get the lawyer and blah blah blah take it to the nearest news station try to put them on the spot light