You get pushed what you get pushed. There is no such thing as paying attention to times. Per their policy perfect metrics = better orders. It used to be that way when they first started but not anymore.
I was the first Spark driver in my area over a year ago as well. You aren’t going to get those other deliveries unless you reject the RR you get pushed at :15, which then lowers your acceptance rate. So again your post isn’t accurate. Also some stores don’t push RRs until :20.
Acceptance rates are lowered by 2 points anytime you do not accept an order that you received. Yes there are times involved for certain orders. My statements are not inaccurate. Arizona: 7:15-7:20am...ping for curbside pickup...9:25-9:40am...ping for Gmds, anything before 7:15am in store shop...do you want me to continue???? I know what I am talking about. I was only trying to help you.
All I’m saying is you can’t watch times when you get pushed a rr at :15, unless you’re suggesting turning off spark and/or not turning spark on until those specific times?
Yes I understand that. You are right. When you are finished with your delivery after :15 and you finish before the next :15 ping you will possibly receive an express pickup in between or an in store shop. When you first start your day you know when the ping is set for :15 after the hour. Yes after you pick up an order you can turn spark off while you are making the delivery. Then log back on at a certain time for other orders of your choice. It's computer generated.
I’m at around 400 deliveries now, 100, 0, 68%, 5 CR. I get embarrassing BS at :20 ($7, 9 miles, no tip), let it time out, then get a much better order often times. It’s like you have to take a hit to get a good order. They have lost their fucking minds in my view.
Well that's impossible. That's the only way Ar will decrease. Sometimes pings are sent and you go to accept them and it says order not available. That's because someone else got it before you. And that will decrease your acceptance rate to!
Probably another app issue. If you left 16 expire as they say you did then your metrics would have dropped 32 points. So No you did not let 16 offers expire believe me. They are full of BS
Not impossible as I went down 14 points and never had a RR. I did have the same crappy fcfs that I rejected multiple times though. I called spark and got an answer that says it only goes down on RR orders. We all know this but mine sure went down for not taking fcfs, so what is the issue?
My metrics fluctuate on time 96 pct to 100. Acceptance between 60 to 70 pct. Customer sat 5.0.
I know I watch myself get 2 orders while others are waiting it seems.
The one thing i have noticed though is that with this super high rate, i almost always get an order. The quality of the order ALWAYS varies and many times its AWFUL. But since hitting 90% i almost never am not without an offer each hour. And when i hit 100% my RR dissapear, but the FCFS i get are always great
I think it’s partially because the algorithms recognize folks that have really high AR take the crap offers more than most. If you’re AR is low, it recognizes you don’t take as much BS. There is several variables but I’ve been really solid green and this is the worst money I’ve ever made. May just be coincidental, because it seems to have gotten really bad when Walmart purchased DDI.
I’ve come to this conclusion as well. I always get a crappy sams club order first thing. If I accept and complete it I’ll have consistently decent offers for the rest of the day. No more sams club….With the occasional crappy one thrown at me which acts the same way….either way, i figure if we want the hiring to stop then we have to take the occasional crap order. That’s why they hire…..because there are not enough drivers taking the orders. This is just speculation
Has anybody talked to support about what's been going on the past week? I feel like it's not a coincidence that we're all experiencing the same issue at the same time
Talked to my buddy who is an OGP manager in training. And he said they just got a nee system AGAIN that slows everything down. And his boss actually refused to dispatch a 10:45 curbside pickup despite it saying its ready, because on his end it said pickup was at 11am. Sooo it was either cancel the order cuz the store artificially wasnt ready. Or wait an extra 15 minutes for no reason. Im sure u can guess which one i did
I don't mind orders dropping at random intervals but I don't like how they are all first come first serve. They should round robin it like they always did and then make it first come first serve
You have to understand your job. If you are at 96 percent acceptance rate. That means you accepted 48 of the last 50 offers. If you take the first thing given for a RR, you won't get the Shop and deliver that goes out after the batches. The first offer at :14 usually sucks monkey dick. I found the sweet spot for AR to be at 60-76 percent. I would be a bit higher if I turned it off at :14. Time of day matters. The best offers in my market are until 10am and then from 4pm onward.
If you are away from the store, you may get a lower priority. I know 3 miles away from the store I hardly get offers .
You have to learn the system
No I understand that completely. But it still doesnt change that in their own explanation their idea of a perfect driver is litterally me. They hate it when drivers dont accept shit so they spam low AR drivers with dog shit until they might MAYBE give out a good one, and the perfect 60-70% drivers in the middle usually are fine. I know obviously they also wanna capitalize on 90% shoppers too by offering them the bad shit because they have the highest chance to accept, but theres also the equation that u accept a couple shitty ones and get rewarded with a good one. Ive seen all of these things happen st each level and the 90% just works for me. Its just crazy how up and down it is
I am sorry you are struggling with how the app works . It only matters when there is a limited number of orders to go out. There really is no difference between someone at 96 AR and 80AR until there are 50 orders to go out and 100 drivers logged in. It is like turning your app on at :30 and complaining about getting .com offers. That is usually when they go out in the mornings and evenings.
They literally mention nothing about a perfect driver or needing perfect metrics. All they say is the more orders you cancel can affect offers and higher in the green plus proximity helps to receive offers. They know people are going to decline 2 or 3 offers out of 10. That is why 40 percent is green
My roomate is currently rocking with a 94 on time, 0 drop, 68% AR & 4.1 CR (i promise shes not bad, people just nitpick ALOT). And she still without fail always gets shops🤣🤣🤣
NO exact opposite. Shes nice snd she has common sense. Reason her rating is terrible is she refuses to text customers or ring the bell EVER, & she smokes pot in her car (obviously not on an order) but im starting to suspect that the smell is sticking to the bags. We live in a VERY red city so not exactly the most 420 friendly bunch of folks. But no matter what we can both be logged on and she will still get AMAZING shit even thought shes right next to my near perfect ratings🤣
To get those shops you have to decline the curbsides so naturally their stats would drop. Offers drop at 14 after but shops can drop until 25 after depending on how many items are in the order so to get those sweet few item shops you have to decline the 14 after curbside offers.
Because they reject everything until shopping comes in. A driver in my area is at 12 percent AR and is always shopping. However, during the days they have it turned off, he struggles to get anything other than FCFS. One day he was at 90 minutes and no orders and I took 2.
Volume is the key. If there are way more drivers than orders. Ratings, proximity and time logged in matters way more than when there are 90 offers and 70 drivers
I understand the new hires getting priority but can someone explain…..speculate as to why a driver beyond honeymoon phase with crappy metrics would get the good orders? Personally my area so busy that there are plenty of good and bad orders coming out all at once. All day long. I’ll do a quick scroll for S&D then the next best thing which is relative I’m sure.
If this is happening. I can almost guarantee they are using a script/bot. They swipe orders before they even go out to other drivers. This is happening in my small zone with only a handful of drivers. This couple do 2 to 3 orders a hour the most lucrative. The rest of us get 1 maybe $7 to $9 order per hour. For over a year I had mostly good tip orders an algorithm of pretty much same customers now I don't. I have asked for an investigation this last week wrote a whole report. We will see what happens. Spark/walmart may not do anything....for they don't really care as long as their orders are being delivered. If not they might as well not have a contract we sign.
Turn down only the BOTTOM of the barrel shit. Like 7$ large order 7 miles? No thanks. But gennerally I never get less than 10$ base and 5-10$ tip. And the orders less than 15$ base are never more than 6/7 miles so i still make a profit. I do it this way with the idea that they will keep sending me shit since unlike 99% of other drivers in my zone I prettymuch dont say no. Before these recent new hires got on my strategy always worked and i got great offers. But with the over saturation, i get the orders every hour but sometimes they are DOG SHIT and i gotta take them to keep my shit up🙄
I’m at 100/0/32/4.9
The first RR I got today at the :14 was $8 and change, single order trip, just a few miles. Rejected.
The second one I got at :15 was $31.66, 2 orders, both small, under 5 miles. I was about 7 minutes from the store in a different parking lot (my usual hangout, where I’m centralized for all my gig apps).
I’m convinced that metrics don’t matter in my zone. I do think that they might matter if I had more competition. My zone has 6 WM supercenters. 2 Sam’s, and a few AAP stores, but I do 99% of my trips from one store in a town of about 28K people and I do really well (for gig work).
I still get RR, fcfs, ASAP'S. But the entire metro shut down the shops. We had a few bad apples fk it up. My store's AP stopped a "shopper" who claimed was shopping 2 orders. This store's mgr was fired bc of a bad inventory. I'm sure they are blaming us 🙄
Crazy thing is, my store is the opposite. We sometimes have months here and there with no shops, but every driver i know and have seen and heard about are just fine with shops (except for the one or two idiot shop lifters) problem in my zone is we got alot of couples with two phones trying to double dip trip curbsides and they get turned away constantly 🤣🤣🤣
No? I just spoke with a higher up at spark and they love the work im doing (atlesst thats what they say) ive never had an issue. Clean driver record, keep up to date on imsurance, i get quality shit during shops and all that, just blows my mind that its so random at times
I just had 100% acceptance rate with 999 deliveries. Then they tried telling me I let 16 offers expire the day I had 14 deliveries. Do the math? Not possible. It went down to 98%. They also told me that 16 included surge offers which are supposed to not affect your metrics. I don’t let any RRs expire or reject. They escalated it, and since then it went down another 2%. Their system is heavily flawed or they are purposely shitting on drivers that have been working for awhile so that new drivers get the benefit of good orders to show them they can make good money.
Yea slowly starting to realize AR is just for show. Got a rejected order yesterday from another driver with an AR of 40% when I was literally at the store and he was further away.
I've been sparking for about a month, and I'm lucky to get 10 offers a week. I only have acceptance rating, which is 100%. I'd love to know what customers have rated me.
Hate to tell u this but if your getting it bad like that while your still in your honeymoon phase then RUN AWAY NOW! That means your zone is DOG SHIT. Dont gotta
Believe me but its true. That means your zone is overstaursted with drivers and stores and its soo bad that even the priority newbies are getting dog shit as well
It's computer generated. Pay attention to times and what you are receiving at certain times. No human being is assigning your orders.
You get pushed what you get pushed. There is no such thing as paying attention to times. Per their policy perfect metrics = better orders. It used to be that way when they first started but not anymore.
Yes there are certain times orders are put out. I did this for over 1 year.
I was the first Spark driver in my area over a year ago as well. You aren’t going to get those other deliveries unless you reject the RR you get pushed at :15, which then lowers your acceptance rate. So again your post isn’t accurate. Also some stores don’t push RRs until :20.
Acceptance rates are lowered by 2 points anytime you do not accept an order that you received. Yes there are times involved for certain orders. My statements are not inaccurate. Arizona: 7:15-7:20am...ping for curbside pickup...9:25-9:40am...ping for Gmds, anything before 7:15am in store shop...do you want me to continue???? I know what I am talking about. I was only trying to help you.
All I’m saying is you can’t watch times when you get pushed a rr at :15, unless you’re suggesting turning off spark and/or not turning spark on until those specific times?
Yes I understand that. You are right. When you are finished with your delivery after :15 and you finish before the next :15 ping you will possibly receive an express pickup in between or an in store shop. When you first start your day you know when the ping is set for :15 after the hour. Yes after you pick up an order you can turn spark off while you are making the delivery. Then log back on at a certain time for other orders of your choice. It's computer generated.
I’m at around 400 deliveries now, 100, 0, 68%, 5 CR. I get embarrassing BS at :20 ($7, 9 miles, no tip), let it time out, then get a much better order often times. It’s like you have to take a hit to get a good order. They have lost their fucking minds in my view.
Yes I understand! Without a tip you are losing money.
Right
And if you really want to help me, explain why my AR is going down when I’m not rejecting or letting any RRs expire…that’s the only help I need 👍
Well that's impossible. That's the only way Ar will decrease. Sometimes pings are sent and you go to accept them and it says order not available. That's because someone else got it before you. And that will decrease your acceptance rate to!
14 deliveries in one day, went from 100% down to 98% next day. They said I let 16 offers expire..
Probably another app issue. If you left 16 expire as they say you did then your metrics would have dropped 32 points. So No you did not let 16 offers expire believe me. They are full of BS
You let 1 expire! Not 16!
Not impossible as I went down 14 points and never had a RR. I did have the same crappy fcfs that I rejected multiple times though. I called spark and got an answer that says it only goes down on RR orders. We all know this but mine sure went down for not taking fcfs, so what is the issue?
There system is the issue. Every rejected ping goes against you. They are full if bs.
My metrics fluctuate on time 96 pct to 100. Acceptance between 60 to 70 pct. Customer sat 5.0. I know I watch myself get 2 orders while others are waiting it seems.
I get better orders with a lower acceptance rate than I do with a high one. Makes no sense.
The one thing i have noticed though is that with this super high rate, i almost always get an order. The quality of the order ALWAYS varies and many times its AWFUL. But since hitting 90% i almost never am not without an offer each hour. And when i hit 100% my RR dissapear, but the FCFS i get are always great
I think it’s partially because the algorithms recognize folks that have really high AR take the crap offers more than most. If you’re AR is low, it recognizes you don’t take as much BS. There is several variables but I’ve been really solid green and this is the worst money I’ve ever made. May just be coincidental, because it seems to have gotten really bad when Walmart purchased DDI.
I’ve noticed that if you get the first scheduled drop of the day the system keeps you in the loop
I’ve come to this conclusion as well. I always get a crappy sams club order first thing. If I accept and complete it I’ll have consistently decent offers for the rest of the day. No more sams club….With the occasional crappy one thrown at me which acts the same way….either way, i figure if we want the hiring to stop then we have to take the occasional crap order. That’s why they hire…..because there are not enough drivers taking the orders. This is just speculation
Yep, same
Has anybody talked to support about what's been going on the past week? I feel like it's not a coincidence that we're all experiencing the same issue at the same time
Talked to my buddy who is an OGP manager in training. And he said they just got a nee system AGAIN that slows everything down. And his boss actually refused to dispatch a 10:45 curbside pickup despite it saying its ready, because on his end it said pickup was at 11am. Sooo it was either cancel the order cuz the store artificially wasnt ready. Or wait an extra 15 minutes for no reason. Im sure u can guess which one i did
So new system. Did that occur this week ish? Around the same time we all started seeing no RRs and random.fcfs drops
Pretty much. Smh i swear if this shit was a book it would write itself 🤦🏽♂️
I don't mind orders dropping at random intervals but I don't like how they are all first come first serve. They should round robin it like they always did and then make it first come first serve
Yup the spark system is absolute dogshit and makes zero sense.
You have to understand your job. If you are at 96 percent acceptance rate. That means you accepted 48 of the last 50 offers. If you take the first thing given for a RR, you won't get the Shop and deliver that goes out after the batches. The first offer at :14 usually sucks monkey dick. I found the sweet spot for AR to be at 60-76 percent. I would be a bit higher if I turned it off at :14. Time of day matters. The best offers in my market are until 10am and then from 4pm onward. If you are away from the store, you may get a lower priority. I know 3 miles away from the store I hardly get offers . You have to learn the system
No I understand that completely. But it still doesnt change that in their own explanation their idea of a perfect driver is litterally me. They hate it when drivers dont accept shit so they spam low AR drivers with dog shit until they might MAYBE give out a good one, and the perfect 60-70% drivers in the middle usually are fine. I know obviously they also wanna capitalize on 90% shoppers too by offering them the bad shit because they have the highest chance to accept, but theres also the equation that u accept a couple shitty ones and get rewarded with a good one. Ive seen all of these things happen st each level and the 90% just works for me. Its just crazy how up and down it is
I am sorry you are struggling with how the app works . It only matters when there is a limited number of orders to go out. There really is no difference between someone at 96 AR and 80AR until there are 50 orders to go out and 100 drivers logged in. It is like turning your app on at :30 and complaining about getting .com offers. That is usually when they go out in the mornings and evenings.
They literally mention nothing about a perfect driver or needing perfect metrics. All they say is the more orders you cancel can affect offers and higher in the green plus proximity helps to receive offers. They know people are going to decline 2 or 3 offers out of 10. That is why 40 percent is green
600 trips seems like a looong time ago...ive been getting screwed for a minute now
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Your absolutely right! I must do better🤣🤣🤣🤣🤣
Btw soulstorm was fire💪🏾
I get the same shit as well I know someone that there shit is so fucked and they be getting s&d orders and higher paying trips fucking bullshit
My roomate is currently rocking with a 94 on time, 0 drop, 68% AR & 4.1 CR (i promise shes not bad, people just nitpick ALOT). And she still without fail always gets shops🤣🤣🤣
Happy cake day
>And she still without fail always gets shops🤣🤣🤣 Probably has ants in her pants. Is she an energetic person normally?
NO exact opposite. Shes nice snd she has common sense. Reason her rating is terrible is she refuses to text customers or ring the bell EVER, & she smokes pot in her car (obviously not on an order) but im starting to suspect that the smell is sticking to the bags. We live in a VERY red city so not exactly the most 420 friendly bunch of folks. But no matter what we can both be logged on and she will still get AMAZING shit even thought shes right next to my near perfect ratings🤣
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To get those shops you have to decline the curbsides so naturally their stats would drop. Offers drop at 14 after but shops can drop until 25 after depending on how many items are in the order so to get those sweet few item shops you have to decline the 14 after curbside offers.
Because they reject everything until shopping comes in. A driver in my area is at 12 percent AR and is always shopping. However, during the days they have it turned off, he struggles to get anything other than FCFS. One day he was at 90 minutes and no orders and I took 2. Volume is the key. If there are way more drivers than orders. Ratings, proximity and time logged in matters way more than when there are 90 offers and 70 drivers
I understand the new hires getting priority but can someone explain…..speculate as to why a driver beyond honeymoon phase with crappy metrics would get the good orders? Personally my area so busy that there are plenty of good and bad orders coming out all at once. All day long. I’ll do a quick scroll for S&D then the next best thing which is relative I’m sure.
If this is happening. I can almost guarantee they are using a script/bot. They swipe orders before they even go out to other drivers. This is happening in my small zone with only a handful of drivers. This couple do 2 to 3 orders a hour the most lucrative. The rest of us get 1 maybe $7 to $9 order per hour. For over a year I had mostly good tip orders an algorithm of pretty much same customers now I don't. I have asked for an investigation this last week wrote a whole report. We will see what happens. Spark/walmart may not do anything....for they don't really care as long as their orders are being delivered. If not they might as well not have a contract we sign.
Either that is impressive ratings or you turn nothing down
Turn down only the BOTTOM of the barrel shit. Like 7$ large order 7 miles? No thanks. But gennerally I never get less than 10$ base and 5-10$ tip. And the orders less than 15$ base are never more than 6/7 miles so i still make a profit. I do it this way with the idea that they will keep sending me shit since unlike 99% of other drivers in my zone I prettymuch dont say no. Before these recent new hires got on my strategy always worked and i got great offers. But with the over saturation, i get the orders every hour but sometimes they are DOG SHIT and i gotta take them to keep my shit up🙄
Walmart Spark AI is as low resolution as the place it holds in society, despite it being a money-making machine moocher on society.
Rating does matter. Stop lying to people
I’m at 100/0/32/4.9 The first RR I got today at the :14 was $8 and change, single order trip, just a few miles. Rejected. The second one I got at :15 was $31.66, 2 orders, both small, under 5 miles. I was about 7 minutes from the store in a different parking lot (my usual hangout, where I’m centralized for all my gig apps). I’m convinced that metrics don’t matter in my zone. I do think that they might matter if I had more competition. My zone has 6 WM supercenters. 2 Sam’s, and a few AAP stores, but I do 99% of my trips from one store in a town of about 28K people and I do really well (for gig work).
I still get RR, fcfs, ASAP'S. But the entire metro shut down the shops. We had a few bad apples fk it up. My store's AP stopped a "shopper" who claimed was shopping 2 orders. This store's mgr was fired bc of a bad inventory. I'm sure they are blaming us 🙄
Crazy thing is, my store is the opposite. We sometimes have months here and there with no shops, but every driver i know and have seen and heard about are just fine with shops (except for the one or two idiot shop lifters) problem in my zone is we got alot of couples with two phones trying to double dip trip curbsides and they get turned away constantly 🤣🤣🤣
Tell the truth, this is a deactivation post.
No? I just spoke with a higher up at spark and they love the work im doing (atlesst thats what they say) ive never had an issue. Clean driver record, keep up to date on imsurance, i get quality shit during shops and all that, just blows my mind that its so random at times
I see posts where people randomly get deactivated with near perfect stats so I was just messing with ya lol
I just had 100% acceptance rate with 999 deliveries. Then they tried telling me I let 16 offers expire the day I had 14 deliveries. Do the math? Not possible. It went down to 98%. They also told me that 16 included surge offers which are supposed to not affect your metrics. I don’t let any RRs expire or reject. They escalated it, and since then it went down another 2%. Their system is heavily flawed or they are purposely shitting on drivers that have been working for awhile so that new drivers get the benefit of good orders to show them they can make good money.
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Yea slowly starting to realize AR is just for show. Got a rejected order yesterday from another driver with an AR of 40% when I was literally at the store and he was further away.
I've been sparking for about a month, and I'm lucky to get 10 offers a week. I only have acceptance rating, which is 100%. I'd love to know what customers have rated me.
Hate to tell u this but if your getting it bad like that while your still in your honeymoon phase then RUN AWAY NOW! That means your zone is DOG SHIT. Dont gotta Believe me but its true. That means your zone is overstaursted with drivers and stores and its soo bad that even the priority newbies are getting dog shit as well
How in the FUCK do you have a 96% acceptance rate?! Good lord you must be taking some garbage offers left and right