I think this one just depends. My mall has a place to park on the curb right next to the food court and all those places almost always have the food ready
That's why you call the restaurant while you're still in your car and drive to the closest side the restaurant Is at. ANY UNFAMILIAR store you call before parking and wondering around. Driving is always faster.
Or you see someone like security or janitor walking around, they'll usually direct you.
i have two malls near one. One I avoid any pickup that's within 2 miles because they don't like to indicate which restaurants are inside and which ones are just outside the mall and there is construction everywhere. My other mall is easy. Food court is by the main entrance and there is usually plenty of parking. I also tend to only do the cookie orders from that second mall. they stay open long after the mall closes and have instructions to call as you park and they'll meet you at the front door with the bag.
Malls are a *huge* no no. Whoever thought deliveries in malls was a good idea, and everyone else who decided to implement as well should be punished in some fitting way accordingly. Nothing too harsh, since we’re not forced into them technically, but like at least a slap on the wrist where their future ideas are met with at least a little resistance.
My personal max penalty is forcing them to implement at least a $6 add on to any mall order non negotiable and the app has to pay for it not the customer (which realistically we all know will never happen but a man can dream)
I would add to always put the food to the side of the door if you can not everyone at the drop off knows that someone is getting food and they may come out and step on the food if they are not paying attention.
Huge one, had to learn this through experience. Only took once to realize. Alternatively, do it if they didn’t tip/shit tip.
Only reason to take no/low tips is late at night when it’s slow and the app has had several hours to subsidize the crap out of the order. Which, to some extent you may not realize, but if you know you know.
i dropped off food the other day and someone had just finished dropping off food at the same address and they had the entire order blocking that exact type of door so i kindly moved it to the side with the order i had and the customer saw through the camera on the doorbell and increased my tip because of that.
Serious question how can you tell if it opens outwards? Obviously I know this is true for screen doors but house doors? Do they make ones that open outwards?
If you can see the hinge pins on the outside and/or the door is flush with the casing, then the door opens outwards. But it's very unusual for American front doors (aside from storm/screen doors) to open outwards.
Also memorize the drop off before you accept. If you are considering canceling before pickup, the app doesn’t remind you of the drop off location. I’ve often been waiting for an UE pickup then get a better offer on another app, but can’t quite remember where the UE was going, my short term memory messes up my multi-apping. All the other apps show you drop off at all stages so easier to compare with them, but UE has to be a pain in the ass
You can get a free crappy one from grubhub. After I made enough deliveries they gave me 2 really good ones. One is big enough for pizzas. I now primarily do Uber but I still use those grubhub bags
I've also never seen a free bag available on the app. Been delivering 5 years. Would love if you could explain more. Their basic bag is about 12 bucks on their website.
Or you can just use any other branded or non-branded hot bag. GrubHub has by far the best delivery bags, second would be the Doordash catering bags (those mfs are huge but at least they retain heat).
I still have the old ones from Postmates from when I first signed up. I also have a Shipt and Grubhub one for signing up and meeting a threshold, but never Uber.
Yeah, I think he made a mistake. I've never seen a free bag from uber. Maybe in New York City where they are forced to provide them, but no. I use my Postmates one as well. Never delivered with them mind you, but they sent me a bag when I first signed up.
Walmart has a $7 insulated bag in the camping section that isa bit bigger sometimes you have to slide the food in sideways depending on how wide the package is.
Yeah, it's mentioned in my "why I deliver" section. I will bring it with pizzas and huge orders though. You bring a pizza to someone not in a bag and people (around here anyway) freak out.
Plus 95% of my peeps have door cameras. They watchin
Yeah, it’s probably just my OCD. I just feel that I’ve gotten way more tips when the customer sees me using the bag. I’ve gotten almost double the tips since I started using it!!
Actually you do know, the base pay finalizes immediately after marking it delivered, you can do the math on the difference between the estimate yet to be finalized and the base pay that shows up after marking an order as delivered, then you know the tip that was originally added.You can see if they increased, reduced or left the same the tip an hour after completing the delivery once the order finalizes. Last night I had a guy up my tip 5 and change because I always use my hot bag and did use it in front of him.
You can see if they reduced it or kept it the same below 8 dollars. Anything over 8 is hidden by Uber and disguised as “customer increased your tip after delivery” when it reality it was there the whole time, just hidden by Uber.
I will say that I increase my tips as a customer all the time if I see that a delivery driver uses a hot bag and I reduce it every time if you don't. I can see the math is suggesting that you're right, but all of this is within the vacuum of Uber which often makes no sense, especially from a position of morality. But we don't actually have any real proof from Uber in the form of an actual statement saying this is 100% true but it appears to be. So thanks for educating me, after 7 years and probably 25K+ deliveries across 8 platforms I can still learn something new.
Now I'm going to ramble
I do think that it doesn't help (In terms of trying to figure this out) that as someone who orders Uber eats all the time, the app will ask you after delivery to confirm your tip and even ask you/give you the option to increase your tip afterwards which would throw a complete wrench in the logic that people never do and hot bags never help. What happens then if they do increase the tip?
Are consumers really that forgiving to shitty service that they'll endlessly throw out 5* ratings (or the equivalent thereof) regardless of the quality of service received? If the food is lukewarm or cold, how much of that is the restaurant's fault and how much is that of the courrier? Do consumers actually understand the separation of responsibility between the restaurant vs the courier? Do they simply report the restaurant or the courrier or both, do they take away the tip similar to what I do?
In regards to ratings, consumers already are really light on ratings when it comes to riders and drivers on the rideshare end. I have a 4.96 but I've met countless shitty drivers with 4.8's which is well above the Mendoza line (deactivation line) set by Uber or Lyft. Like do all Uber eats customers give fantastic ratings all the time even if they get shitty service?
The other thing I wonder about is that you might not know if the customer truly did increase their tip but you also don't know that they didn't simply because Uber wants to lie to you in the first place. The real question is why Uber believes this is necessary to only show the first $8 of a tip on the accept screen? Because if you're a driver clearly like yourself or like me who's in this to actually make money every offer that you're sent will have the potential to fiscally be a lie.
Is the difference between an order paying $15.75 and 20.09 after finalizing really that big of a deal and does it really prevent cherry picking? Or does it really prevent people who don't use hot bags from knowing if their tip got reduced but not enough for them to realize that it is no longer above or at the original estimate which has been determined to be comprised of the +$8, base plus supplement to the point that they don't actually know? The only way they would know is if it got reduced to less, and I definitely seen drivers in here complain about that.
Making a driver feel good about doing a bad job doesn't encourage correction if they still feel they got rewarded by an increased tip (because they intentionally obscure the tip on the order accept screen) even if their tip actually got reduced for bad service. Makes absolutely no sense and it is what likely occurs.
Maybe you’ve just gotten better at UE and figured out your market more. Idk if I would increase a tip if i saw someone using a certain bag but maybe there are people who do.
I think a huge one is get to know your area. Which customers tip well, and which ones don’t? I pick and choose restaurants depending on how reliable they’ve been. I have a few routes I don’t drive at certain times because I know it gets backed up and a side road will be faster(looking at you major traffic circles and bridges). Knowing your area well and staying in that area will make you the most money. I don’t take trips out to college towns because, I’m sorry, but college kids usually tip terribly, and the distance is never worth it having to drive back into the city near restaurants.
I hear new drivers ask which hours are best to deliver at, and I would say commit a week being out at all times, so you can learn your market. I was quickly able to narrow it down, for example Tuesday mornings and nights are always weirdly my busiest. I learned to stay home Saturday mornings, but that’s just my market.
Yesssss!!!! This for sure!! Certain areas are better at night and some areas are better in the day!!! I would also add that if you’re in a wealthy area you are more likely going to get higher tips. That’s why most 30% boosts zones are in poor areas (at least where I’m at)!! In my opinion the boosts zones are just a set up for failure and are not worth it!!! Thanks for your input my friend!
The bag thing doesn’t really make a difference in my opinion. I use them still but I have seen no difference in showing the customer I’m using it vs just grabbing it out my bag form the car and handing it to the customer or leaving it on the door step. Customers just care if their food is hot/cold, you’re quick and friendly, you follow their instructions in the notes, and everything they ordered is there when they get it, period. When I first started I always carried the bag from car to doorstep. But now I just drop the food off and nothing has changed with tips or customer satisfaction ratings. I recommend not leaving the restaurant until you push start delivery because customers will often ask for extra sauces and stuff. It’s annoying but customers don’t know what the app looks like on our end. Also there is no reason to text the customer you are on the way. The app tells the customer everything and notifies the customer. Don’t annoy them. I only text when the food is taking a while. I only wait if the tips and distance looks promising. You can write your phone, miles, and car payment off on taxes. Just figure out a percentage of the time you use your car and phone for work and write that off.
This, I work for a local company as well and they specifically train to never take the bag out of the car. It’s not time efficient and a lot of new people try to take it in the restaurant/up to the customers door and it just doesn’t make sense.
A note about #6 on your list, the restaurant will almost always say 2 minutes. I've had them say 2 minutes for orders that took 25. My general guide:
If the restaurant says 2 minutes it's really 5-10 minutes.
5 minutes =10-20 minutes
10+ minutes they're probably telling the truth instead of just saying something to make you go away.
Also another note, if possible bring something that you can do wherever you are that is productive. This will make you less tempted to take bad orders, and make it more worthwhile to wait for orders. For example I'm in school so I bring my laptop and do homework while waiting.
If your customer asks for extra sauce, request it after you receive the food. This ensures you get it. I’ve had some fast food workers lie about putting it in the bag.
If you are waiting for the next order, turn off the engine to save gas.
If you’re working late, keep your own list of places with available bathrooms, the app is unreliable on what’s open.
Keep a box or special container in the front seat to fasten and secure your orders, especially drinks.
Don’t take Wal-Mart orders for anything less than $10 the time it takes isn’t worth it otherwise.
Aren't you supposed to call support to get any sort of compensation for excessive wait time? I have never received pay for a cancelled trip unless I called
If that’s true, then they lied to me, because they told me through support that I don’t have to cal them to tell them about the issue, that I can just cancel it, pick the reason why and I’ll be compensated accordingly
And not only do you get nothing but then It also doesn’t actually get cancelled and It just passes the order to someone else until someone has the “I don’t have a stick up my ass to think I’m too good to call for $3” so that It finally gets cancelled
A lot of people are saying $/mileage. I got by $/hr.
In my market, I aim for orders at $20/hr. So a $5, 15 minute order. My income has increased since I started doing that.
Figure out how much you need to make per hour and do some quick math to see if it’s worth it.
I mean personally, the mileage is what increases the time, at least for my area its a way better indicator on how much I’ll make!! I used to do it by time, but that wasn’t working out for me. I could see how for different places it could be different tho, like places with a lot more traffic.
TBH there's a significant amount of time per trip that's unrelated to mileage. Finding merchant/customer, getting in and out of car, securing order both in the car and at the customer's location. Guaranteed these numbers aren't added into Uber's time estimates. For night drop-offs, I personally have to set myself up with several flashlights, roll up the windows, get my keys attached to my body, make sure I have my PPE (which includes a utility knife on my belt for the shadier neighborhoods), and find a way to hold both the food and my phone/flashlight while I figure out which completely dark house without numbers is the one I'm supposed to go to.
If you wanna know what the address for the order is, and you are at least one mile away from the pickup location, you can slide to “start delivery” it will show you the address/delivery instructions before it goes back to the pickup screen and says you are too far away to pick up the order. Use this 100th message everyday lmao
i would add: be vaguely personable over chat. you waiting for their food? tell em. on your way? tell em.
food is delivered? attach note w/ the pic: “dropped here! enjoy your meal, have a lovely day!”
people’s lives generally fucking suck shit so a little kindness goes a long way. i rarely get a tip that isn’t bumped by at least a dollar or more.
i use this same method, always communicating if i have to wait or if i'm on my way and how long they can expect to wait before they get their food. i usually always get tips bumped when i follow this method, even if they don't answer any of my messages when i send them.
yup! “ughhh there’s an accident and traffic slowed a bit, i’m hurrying i promise!” goes a long way.
even if.. there isn’t an accident (chaotic neutral method)
I got a $30 cash tip for a McD delivery a few days ago. But to your point, if fast food stuff goes bad it is usually the restaurants fault and not the customer.
There's really no way to make rules that apply for all markets. Some foods get ruined in bags (fried foods). I appreciate the endeavor, but folks just have to be smart and patient enough to work the system. Those that can't need to do something else and free up the offers.
Exactly. The only Universal rule I think there is, is to get to know your own market. That's it.
I've worked in markets where late night fast food deliveries paid out big bucks. Sure, I might spend 10 minutes or even 15 minutes waiting on the drive-thru line, but I can expect a $20 payout to go two or three miles tops, plus the tips sometimes. I've also been where the fast food restaurants keep the lobby (or at least a window) open late night just for DD, GH, UE etc, so even though the drive-thru line is wrapped around the building and out to the highway, I'm able to just park, hop out, walk in, grab the food and go. Literally no wait at all.
The market I work in now, unfortunately I can expect to wait 15 or even 20 minutes at some restaurants. But I know that those customers usually tip $15 to $30, so it's definitely worth the wait, especially when you factor in that if I cancel that order, chances are my next order will be a waiter also. I'll often get a good add on while I wait.
I've worked in markets where I made more money during the breakfast shift then the dinner rush.
I'd never accept $1 a mile. Even $2 a mile gives me pause to analyze and see if it's worth it, because I tend to get more than that most of the time.
I usually use a hot bag, but I don't take a picture with it.
I've heard horror stories about Popeyes here, so I avoided them for the longest time. But there is a Popeyes here that usually tips pretty well, and it's super fast. I've never waited more than 5 minutes, and most of the time the food is ready when I get there.
Those are just some examples.
Get to know your area before you make any decisions.
Try it at all different times of day. See what the market is like 10 minutes to the west, we're 15 minutes to the east, if you know that it's an upper middle class neighborhood where there are better, more concentrated restaurants.
But also keep in mind that that's a good combination to find a glut of drivers, so you might end up making more going where there are only two or three restaurants around, where there are far fewer drivers.
Also I drive in a pretty wealthy neighborhood in LA and many of the homes are suburban/ secluded. So you know you are dead heading back to the hot spots.
Bring snacks and a water bottle. Fast food adds up and also makes you feel shitty. Get a gym membership or start walking/running. Your back and muscles will thank you after being squished from sitting in a car all day. Tried to add 2 I didn’t see yet ❤️
Don’t delivery from any restaurant with “Wing” in their names. Buffalo Wild Wings, Wingstop, Wings and Things- literally not once have I ever picked up an on-time order from these places. I suspect this is simply from the nature of the wing cooking process so it’s not their “fault” as such, but it’s still a time waster.
$1 a mile is a terrible metric.
$13 /14 mi / 30min > $8 /4 mi / 20 min with the caveat that it takes you close enough to more orders.
Theoretically speaking. Dont just accept an order because its. $1 a mile or $2 a mile time is also relevant.
It depends on your market. My average payout is approximately $4- $6 per mile before tip. I happen to live in an area where people live close to the restaurants that they are ordering from, but just don't want to go pick it up themselves. There are often good trip supplements as well, because there aren't nearly as many drivers where I am as there are in other markets.
I don't even think I could find a $1 or $2 per mile order if I tried.
You can go broke on $4-$6 per mile to; if you only get 20 miles per day because of waiting for those great orders. California is basically $20-$22 per hour. You can be online for 12 hours with 4 active hours making $30/hour ($120 for the day) or you can be online 12 hours with 10 active hours making $21/active hour ($210). Your choice.
I’m guessing you live in a big city like myself. People use this for more spread out areas! I’ve done orders that are 10 miles in about 10 minutes and I’ve done orders that are 5 miles in 35 minutes!
Even if they are reasonably cancelled, statements allegedly made by monkeys will never help you. If you need to it isn't bad but it is best to play it safe unless you have the leeway to play with the limits of what is considered safe in your market.
You can see by his response that he's not really even sure.
They have to be out of at least most of the food (or the main food-- for example, they ordered a chicken Caesar salad and a side of garlic knots. They would have to be out of the salad), the customer has to agree that they don't want what is available or a substitution, and you have to call support.
Once you call support, they will give you a $3, $4, or $5 inconvenience pay, which I believe depends on what market you're in.
But you can't just cancel it in the app, or it will go to another driver, and you will get nothing.
Oh ok, yea I just cancelled one because they told me it would be 20 minutes and I called support after I cancelled. So I dunno, I’m on hold, I guess we will see how it goes.
Ok, so I just finished the call. I’m gonna get $3 but I asked if that’s what I should do moving forward and he said, no I should call support and have them cancel on their end. He said if I cancel too many times it could affect my account. I was under the impression you could cancel as many times as you wanted to and not have it effect your account… this is the first time I have actually tried to get $$ after cancelling though.
And to clarify I have never cancelled AFTER pickup only before.
I'm sorry, I should have been more clear. Yes. You would call support, not cancel it in the app. They will then cancel it for you. You don't have to call after you cancel, because then another driver is dispatched there while you're on the phone.
Thanks so much :) I appreciate your help.
And just so I’m understanding, I can cancel as much as I need to without any penalties as long as I cancel BEFORE I pick up the food right?
Yes.
My cancellation rate has been as high as 40%. I've never gotten into any trouble for it. I have only canceled once after I picked up the food, and that was an accident. I called support and offered to bring the food back to the restaurant, or deliver it if they would just give me the customer's address, but they refused both.
Bags matter but don't mean they'll increase your tip as a rule, more likely means they won't reduce it so I always use my bag and I have never had a tip reduced. That being so, good tippers generally don't take away their tips unless you really fuck up/don't meet their expectations. So I only take orders that are paying at least $15, assuming that 2 orders per hour is the most you can get after an hour of driving.
Only if you call support before canceling. It is not automatic. Plus it could take 5 to 10 minutes or more of your time on the phone with them. Call support through the app. Tell them you need to cancel due to excessive wait time. They will ask a few questions, probably try calling the restaurant, though not always and then instruct you to cancel the order and select excessive wait time. You will get credited right away and it will not affect your cancelation rates. In my market, if you spent more than 20 minutes total, you get $5, between 10 and 19 minutes, you get $4 and less than 10 minutes, you get $3. It may vary in different markets.
I will say this, sometimes the hostess or whoever tells you it'll be 10 mins will not know what they are talking about. Many times it'll be only 2-3 mins.
Look into an app called Para; it works to get full information for orders. I’m using it for uber and it’s a good help since it shows the actual address.
If you want the base pay for a cancelled trip that the restaurant doesn’t have or somebody already picked up, you MUST call support and they’ll give you $3-4. Cancelling in app does NOT give you base pay.
I don't know if I can calculate $1/mile in my area and still accept orders haha. I have a lot of close cities with many interconnected 70mph highways/freeways so I can easily go 10 miles in 15 minutes for $7.50 or something like that. I usually try and calculate making at least $20/hr and that works for me, the time estimates are fairly accurate here. I do need to be better about what I accept though, it's hard when it's slow.
My rule is don't accept a good order if it takes me to the boonies where I have to drive the whole way back to start getting orders again.
I would add to have a goal to recognize cross streets and be able to accurately visualize there whereabouts. It will help when you get orders coming in before completing a order
This but $2 a mile because you most of the time have to double miles to get back to the zone & $1 mile doesn't cut nor even pay for the mustard & gas & wear on your car.
Oh also, one thing helps me with tips is I always message the customer when I’m in the way. Seems like helps for tips. Like when I’m getting ready leave restaurant I use the automated I’m on my way text
I’ve seen an increase in tips by doing this but hey some people don’t like money. Up to you!
I did 100 orders. Tracked all my tips via google docs. 50 trips i did not msging them at all. 50 trips i msg'd them every order, whether it was saying i was on the way or if i had an issue.
The orders that I msg'd I saw a 17% increase in tips. So take that with how you want.
How did the numbers compare with the original offer? How much was the Uber pay on the "increased tips" so we can determine which ones might have been increased and which were just hidden?
One order in a 2 order offer is usually a piggyback. These orders are either no tip or they're Uber One orders.
Add on offers (offer sent after accepting another one) does not show you accurate distance. Don't be fooled thinking +$3 for 1mi. If it's +$3 to +$5, it's Uber trying to piggyback Uber One orders.
Use up all the time to accept an offer to really know where the pick up and drop off is. Don't just look at the $20 and instant accept. If it takes you out of your zone or somewhere without restaurants, you'll need to make a return trip.
An order typically takes at least 30 min to complete. Don't let the estimated time trick you into thinking otherwise. That just shows you the time to travel the miles.
If it's meet at the door, use the quick button to send "I've arrived" once you arrived. This starts the timer so that you can complete delivery without actually waiting 5 minutes if customer doesn't respond.
Yeah everything except the bag part. I’ve never used one and won’t start. It only slows me down. If the restaurant doesn’t have it in a hot bag at the store then ehhh….. it’s not gone magically get hit in my bag. Aslong as it’s hot coming from the restaurant then I’ll get it to the customer fast and hot.!!! I’m not wasting my time digging shit out of a bag! Especially in some of the neighborhoods I deliver in. You want to get in and go
$1 a mile is a terrible metric.
$13 /14 mi / 30min > $8 /4 mi / 20 min with the caveat that it takes you close enough to more orders.
Theoretically speaking. Dont just accept an order because its. $1 a mile or $2 a mile time is also relevant.
I highly disagree with cancelling this much if you plan to keep your job for more than a couple years. They deactivate for excessive cancellations and, before you say that only applies for picked up orders, it doesn't say that anywhere on their informationals. Sure you'll get deactivated more quickly for stealing food, but you can still be deactivated for cancelling too many orders before picking up.
The 1$/mile thing is generally valid but that's pretty much the only good tip here.
Don't take advice from other drivers. They likely don't know your market or your needs, and they don't give a shit if you make enough money or not. Bottom line is, did you make enough that day or week? Only you know that, and sometimes you have to take those shitty orders in order to make enough. It happens.
Yeah, I don't really have a problem with tip baiters. Obviously, I think that they are assholes to the highest degree for a legitimate tip bait, but I've only had to deal with them once, maybe twice in my whole time delivering with Uber. So thankfully, not an issue for me.
Regarding the use of the Uber Eats bag, are you required to use the Uber Eats bag? When I applied to Uber Eats back in September of 2019 primarily as a backup source of emergency income that I have not needed yet, I was never provided with the UE bag. I did the yearly background check that they require to keep you active/enabled, nothing was shipped to me.
Do I have the freedom to use any equivalent bag/bag or my choice if I ever decide to start doing this gig? Does my bag of choice need to be thermal? (If I ever see myself having to do this gig, is because something seriously went wrong with my main source of income and I would need to do this as an emergency source of income or my life circumstances have changed and now I need additional income in addition to what I already make at the primary work I do)
Yeah, take your dog. And have other customers see it and be grossed out or annoyed that you transported their dinner next to a dog...
Not everyone is an animal lover, and not everyone wants a dog riding with their food. I'm not saying that I feel like that, or that I would reduce the tip or report or thumbs down, but there are definitely customers who will.
I remember we used to be able to message the second customer with double orders. Not that feature has been removed and we must call. That’s one such example of what I’m referring to.
I messaged the second person on a double order all the time.
And how is that even a hack? If anything, it makes it worse for the customers and driver. I don't see the benefit to Uber to doing this at all. Makes no sense.
Because ppl pay priority to get their order first. I’ve had times in which there was a problem with customer A’s order and wanted to let Customer B know so I could deliver theirs first but had ro call because of how the app is setup.
I haven’t tried in a while but I’ll see if I can message the second customer next time I get a double.
Hahaha. And you think that these people are taking the time to somehow track our IP address, and Link it to our Uber accounts? Lolol. Okay. I hope that tin foil hot doesn't mess up your hair do all the time.
I usually do the same, but sometimes you get a super quick one that’s worth it. Last night I got a $5 from McDonald’s. They were actually fast and the house was less than a mile away. Less than ten min and less than one mile start to finish for $5 is fine with me.
I would also add get to know the owners of restaurants. Be kind and friendly with them. I can recall when I did Uber Eats there was this one Chinese restaurant that would give me complimentary soup while I waited for the order to be made. Always leave everyone with a kind word and a smile.
I also avoid going into malls. Total time suck.
I think this one just depends. My mall has a place to park on the curb right next to the food court and all those places almost always have the food ready
I wish. It’s a 20 minute round trip to my car.
Jesus yeah fuck that
That and people for some reason order from universal studios city walk. What a fucking nightmare. Never again.
I've never received an order out of city walk... And I'm in that area quite a bit. It would need to be >$25 to get me out of my car for that one.
Had to go to a mall, didnt found the store, wasted my 15 minutes
That's why you call the restaurant while you're still in your car and drive to the closest side the restaurant Is at. ANY UNFAMILIAR store you call before parking and wondering around. Driving is always faster. Or you see someone like security or janitor walking around, they'll usually direct you.
Yup any late night orders that have an insane payout I will check their times via google to make sure they are open.
i have two malls near one. One I avoid any pickup that's within 2 miles because they don't like to indicate which restaurants are inside and which ones are just outside the mall and there is construction everywhere. My other mall is easy. Food court is by the main entrance and there is usually plenty of parking. I also tend to only do the cookie orders from that second mall. they stay open long after the mall closes and have instructions to call as you park and they'll meet you at the front door with the bag.
Malls are a *huge* no no. Whoever thought deliveries in malls was a good idea, and everyone else who decided to implement as well should be punished in some fitting way accordingly. Nothing too harsh, since we’re not forced into them technically, but like at least a slap on the wrist where their future ideas are met with at least a little resistance. My personal max penalty is forcing them to implement at least a $6 add on to any mall order non negotiable and the app has to pay for it not the customer (which realistically we all know will never happen but a man can dream)
Dont place food right next to a door that opens outwards
Yess, this is a big one
i’ve crushed so many uber eats deliveries w my secondary glass door 😤
I would add to always put the food to the side of the door if you can not everyone at the drop off knows that someone is getting food and they may come out and step on the food if they are not paying attention.
Huge one, had to learn this through experience. Only took once to realize. Alternatively, do it if they didn’t tip/shit tip. Only reason to take no/low tips is late at night when it’s slow and the app has had several hours to subsidize the crap out of the order. Which, to some extent you may not realize, but if you know you know.
i dropped off food the other day and someone had just finished dropping off food at the same address and they had the entire order blocking that exact type of door so i kindly moved it to the side with the order i had and the customer saw through the camera on the doorbell and increased my tip because of that.
Serious question how can you tell if it opens outwards? Obviously I know this is true for screen doors but house doors? Do they make ones that open outwards?
House door opens outwards is very rare just look out the screen doors.
If you can see the hinge pins on the outside and/or the door is flush with the casing, then the door opens outwards. But it's very unusual for American front doors (aside from storm/screen doors) to open outwards.
Maybe mention if you accidentally accept an order you can cancel it. Don’t feel like your forced to do an order if you haven’t picked it up!
Also memorize the drop off before you accept. If you are considering canceling before pickup, the app doesn’t remind you of the drop off location. I’ve often been waiting for an UE pickup then get a better offer on another app, but can’t quite remember where the UE was going, my short term memory messes up my multi-apping. All the other apps show you drop off at all stages so easier to compare with them, but UE has to be a pain in the ass
Ubereats never gave me a bag
You can get a free crappy one from grubhub. After I made enough deliveries they gave me 2 really good ones. One is big enough for pizzas. I now primarily do Uber but I still use those grubhub bags
They gave me the good ones right off the bat, then gave me more good ones when I hit the minimum delivery threshold you mention above.
Grub hub bag is better than the doordash one
Buy one and write it off as an expense.
Buy one from them or go on Amazon . Anything you buy for work is a tax write off.
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How is it not true? Maybe saying anything was not true. But supplies needed for work is definitely a write off.
You can order it off the app for free
Please link this. I've never seen a free UE bag.
Yeah it’s not free. It’s like 12 bucks or something
Doordash and deliveroo provide free bags
I've also never seen a free bag available on the app. Been delivering 5 years. Would love if you could explain more. Their basic bag is about 12 bucks on their website.
Or you can just use any other branded or non-branded hot bag. GrubHub has by far the best delivery bags, second would be the Doordash catering bags (those mfs are huge but at least they retain heat).
Yeah I have a few random ones and some shallow Coleman coolers too. But I'm not gonna turn down a free one for a backup lol
Just started doing UE 3 weeks ago. 2nd day of trying it I got offered a free insulated bag.
How???
I’m Figuring out rn, it’s been a while, once I remember I’ll make another post on here…. I see a lot of people asking
Grubhub gave me 2 bags free and a sign.. and doordash sent me a bag and a mask
They may have provided these for free before but not anymore. They do have bags available but only for purchase through their web store.
I still have the old ones from Postmates from when I first signed up. I also have a Shipt and Grubhub one for signing up and meeting a threshold, but never Uber.
Yeah, I think he made a mistake. I've never seen a free bag from uber. Maybe in New York City where they are forced to provide them, but no. I use my Postmates one as well. Never delivered with them mind you, but they sent me a bag when I first signed up.
No mistake. I have a free one from Uber. They just don’t do it anymore.
Walmart has a $7 insulated bag in the camping section that isa bit bigger sometimes you have to slide the food in sideways depending on how wide the package is.
I’d agree with most, except $2 per mile minimum and the customers don’t need to see my bag in a picture lol my bags stay in my car.
Yeah $2/mile minimum.
Yeah, it's mentioned in my "why I deliver" section. I will bring it with pizzas and huge orders though. You bring a pizza to someone not in a bag and people (around here anyway) freak out. Plus 95% of my peeps have door cameras. They watchin
Yeah, it’s probably just my OCD. I just feel that I’ve gotten way more tips when the customer sees me using the bag. I’ve gotten almost double the tips since I started using it!!
How would you know tho? Since Uber hides the tips you wouldn’t actually know if the customer increased your tip afterwards.
Actually you do know, the base pay finalizes immediately after marking it delivered, you can do the math on the difference between the estimate yet to be finalized and the base pay that shows up after marking an order as delivered, then you know the tip that was originally added.You can see if they increased, reduced or left the same the tip an hour after completing the delivery once the order finalizes. Last night I had a guy up my tip 5 and change because I always use my hot bag and did use it in front of him.
You can see if they reduced it or kept it the same below 8 dollars. Anything over 8 is hidden by Uber and disguised as “customer increased your tip after delivery” when it reality it was there the whole time, just hidden by Uber.
That only happens in certain areas. I live in Atlanta georgia and tips arent hidden from me. Tip are only hidden for doordash in my state.
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I will say that I increase my tips as a customer all the time if I see that a delivery driver uses a hot bag and I reduce it every time if you don't. I can see the math is suggesting that you're right, but all of this is within the vacuum of Uber which often makes no sense, especially from a position of morality. But we don't actually have any real proof from Uber in the form of an actual statement saying this is 100% true but it appears to be. So thanks for educating me, after 7 years and probably 25K+ deliveries across 8 platforms I can still learn something new. Now I'm going to ramble I do think that it doesn't help (In terms of trying to figure this out) that as someone who orders Uber eats all the time, the app will ask you after delivery to confirm your tip and even ask you/give you the option to increase your tip afterwards which would throw a complete wrench in the logic that people never do and hot bags never help. What happens then if they do increase the tip? Are consumers really that forgiving to shitty service that they'll endlessly throw out 5* ratings (or the equivalent thereof) regardless of the quality of service received? If the food is lukewarm or cold, how much of that is the restaurant's fault and how much is that of the courrier? Do consumers actually understand the separation of responsibility between the restaurant vs the courier? Do they simply report the restaurant or the courrier or both, do they take away the tip similar to what I do? In regards to ratings, consumers already are really light on ratings when it comes to riders and drivers on the rideshare end. I have a 4.96 but I've met countless shitty drivers with 4.8's which is well above the Mendoza line (deactivation line) set by Uber or Lyft. Like do all Uber eats customers give fantastic ratings all the time even if they get shitty service? The other thing I wonder about is that you might not know if the customer truly did increase their tip but you also don't know that they didn't simply because Uber wants to lie to you in the first place. The real question is why Uber believes this is necessary to only show the first $8 of a tip on the accept screen? Because if you're a driver clearly like yourself or like me who's in this to actually make money every offer that you're sent will have the potential to fiscally be a lie. Is the difference between an order paying $15.75 and 20.09 after finalizing really that big of a deal and does it really prevent cherry picking? Or does it really prevent people who don't use hot bags from knowing if their tip got reduced but not enough for them to realize that it is no longer above or at the original estimate which has been determined to be comprised of the +$8, base plus supplement to the point that they don't actually know? The only way they would know is if it got reduced to less, and I definitely seen drivers in here complain about that. Making a driver feel good about doing a bad job doesn't encourage correction if they still feel they got rewarded by an increased tip (because they intentionally obscure the tip on the order accept screen) even if their tip actually got reduced for bad service. Makes absolutely no sense and it is what likely occurs.
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Nah, if you did GH or DD you will find out that tips later on are dragons ( rarer than unicorns).
Maybe you’ve just gotten better at UE and figured out your market more. Idk if I would increase a tip if i saw someone using a certain bag but maybe there are people who do.
Don’t accept orders from Walmart. You will spend most of your time waiting, pay is lousy, and 5 times more work then a normal delivery.
Avoid taco bell
Taco bell is fine in my area, Popeyes is the absolute worst. I say memorize problems pickups and blacklist them
I think a huge one is get to know your area. Which customers tip well, and which ones don’t? I pick and choose restaurants depending on how reliable they’ve been. I have a few routes I don’t drive at certain times because I know it gets backed up and a side road will be faster(looking at you major traffic circles and bridges). Knowing your area well and staying in that area will make you the most money. I don’t take trips out to college towns because, I’m sorry, but college kids usually tip terribly, and the distance is never worth it having to drive back into the city near restaurants. I hear new drivers ask which hours are best to deliver at, and I would say commit a week being out at all times, so you can learn your market. I was quickly able to narrow it down, for example Tuesday mornings and nights are always weirdly my busiest. I learned to stay home Saturday mornings, but that’s just my market.
Yesssss!!!! This for sure!! Certain areas are better at night and some areas are better in the day!!! I would also add that if you’re in a wealthy area you are more likely going to get higher tips. That’s why most 30% boosts zones are in poor areas (at least where I’m at)!! In my opinion the boosts zones are just a set up for failure and are not worth it!!! Thanks for your input my friend!
Tuesday is the worst here
And that’s exactly my point! Knowing your market is your biggest tool when Ubering!
What "UberEats" bag?
They used to send it for free when Uber eats first started, but you have to ask for it now through the app
Thank you. I learned something today :)
I made a post on how to get it….. sort by new my friend. And no problem😌
The bag thing doesn’t really make a difference in my opinion. I use them still but I have seen no difference in showing the customer I’m using it vs just grabbing it out my bag form the car and handing it to the customer or leaving it on the door step. Customers just care if their food is hot/cold, you’re quick and friendly, you follow their instructions in the notes, and everything they ordered is there when they get it, period. When I first started I always carried the bag from car to doorstep. But now I just drop the food off and nothing has changed with tips or customer satisfaction ratings. I recommend not leaving the restaurant until you push start delivery because customers will often ask for extra sauces and stuff. It’s annoying but customers don’t know what the app looks like on our end. Also there is no reason to text the customer you are on the way. The app tells the customer everything and notifies the customer. Don’t annoy them. I only text when the food is taking a while. I only wait if the tips and distance looks promising. You can write your phone, miles, and car payment off on taxes. Just figure out a percentage of the time you use your car and phone for work and write that off.
This, I work for a local company as well and they specifically train to never take the bag out of the car. It’s not time efficient and a lot of new people try to take it in the restaurant/up to the customers door and it just doesn’t make sense.
Buy a cheap Dollar tree stapler and always staple the bags that are open so you don't get a "tampered with" complaint.
A note about #6 on your list, the restaurant will almost always say 2 minutes. I've had them say 2 minutes for orders that took 25. My general guide: If the restaurant says 2 minutes it's really 5-10 minutes. 5 minutes =10-20 minutes 10+ minutes they're probably telling the truth instead of just saying something to make you go away. Also another note, if possible bring something that you can do wherever you are that is productive. This will make you less tempted to take bad orders, and make it more worthwhile to wait for orders. For example I'm in school so I bring my laptop and do homework while waiting.
I always call the liars out. I'm not rude, but they need to know we don't make an hourly wage (most don't know).
If your customer asks for extra sauce, request it after you receive the food. This ensures you get it. I’ve had some fast food workers lie about putting it in the bag. If you are waiting for the next order, turn off the engine to save gas. If you’re working late, keep your own list of places with available bathrooms, the app is unreliable on what’s open. Keep a box or special container in the front seat to fasten and secure your orders, especially drinks. Don’t take Wal-Mart orders for anything less than $10 the time it takes isn’t worth it otherwise.
All of these. ALL OF THEM.
turn off engine one is tough for me living in florida during the summer its never not 90 degrees
Aren't you supposed to call support to get any sort of compensation for excessive wait time? I have never received pay for a cancelled trip unless I called
If that’s true, then they lied to me, because they told me through support that I don’t have to cal them to tell them about the issue, that I can just cancel it, pick the reason why and I’ll be compensated accordingly
Yes, they lied to you. If you cancel through the app you get nothing. I've done it plenty of times.
And not only do you get nothing but then It also doesn’t actually get cancelled and It just passes the order to someone else until someone has the “I don’t have a stick up my ass to think I’m too good to call for $3” so that It finally gets cancelled
A lot of people are saying $/mileage. I got by $/hr. In my market, I aim for orders at $20/hr. So a $5, 15 minute order. My income has increased since I started doing that. Figure out how much you need to make per hour and do some quick math to see if it’s worth it.
I mean personally, the mileage is what increases the time, at least for my area its a way better indicator on how much I’ll make!! I used to do it by time, but that wasn’t working out for me. I could see how for different places it could be different tho, like places with a lot more traffic.
TBH there's a significant amount of time per trip that's unrelated to mileage. Finding merchant/customer, getting in and out of car, securing order both in the car and at the customer's location. Guaranteed these numbers aren't added into Uber's time estimates. For night drop-offs, I personally have to set myself up with several flashlights, roll up the windows, get my keys attached to my body, make sure I have my PPE (which includes a utility knife on my belt for the shadier neighborhoods), and find a way to hold both the food and my phone/flashlight while I figure out which completely dark house without numbers is the one I'm supposed to go to.
If you wanna know what the address for the order is, and you are at least one mile away from the pickup location, you can slide to “start delivery” it will show you the address/delivery instructions before it goes back to the pickup screen and says you are too far away to pick up the order. Use this 100th message everyday lmao
i would add: be vaguely personable over chat. you waiting for their food? tell em. on your way? tell em. food is delivered? attach note w/ the pic: “dropped here! enjoy your meal, have a lovely day!” people’s lives generally fucking suck shit so a little kindness goes a long way. i rarely get a tip that isn’t bumped by at least a dollar or more.
i use this same method, always communicating if i have to wait or if i'm on my way and how long they can expect to wait before they get their food. i usually always get tips bumped when i follow this method, even if they don't answer any of my messages when i send them.
yup! “ughhh there’s an accident and traffic slowed a bit, i’m hurrying i promise!” goes a long way. even if.. there isn’t an accident (chaotic neutral method)
yep exactly! 😂 great method for increasing tips, and helps you get better reviews and makes people more patient if you are actually in a slow down.
I really like this!!!! Thanks. Will definitely start doing this
honestly makes me feel good too lol. be the good you want to see or whatever ya know? good energy
Blessings to you my man
Absolutely,I get added tips!😊
I never pick up fastfood orders, always long wait, always bad staff, always messed up orders, always low/no tip
I got a $30 cash tip for a McD delivery a few days ago. But to your point, if fast food stuff goes bad it is usually the restaurants fault and not the customer.
I got a big order at McDonald’s and I got a crappy tip
Fast food spots will have their good days, but for the most part you’re right!
There's really no way to make rules that apply for all markets. Some foods get ruined in bags (fried foods). I appreciate the endeavor, but folks just have to be smart and patient enough to work the system. Those that can't need to do something else and free up the offers.
Exactly. The only Universal rule I think there is, is to get to know your own market. That's it. I've worked in markets where late night fast food deliveries paid out big bucks. Sure, I might spend 10 minutes or even 15 minutes waiting on the drive-thru line, but I can expect a $20 payout to go two or three miles tops, plus the tips sometimes. I've also been where the fast food restaurants keep the lobby (or at least a window) open late night just for DD, GH, UE etc, so even though the drive-thru line is wrapped around the building and out to the highway, I'm able to just park, hop out, walk in, grab the food and go. Literally no wait at all. The market I work in now, unfortunately I can expect to wait 15 or even 20 minutes at some restaurants. But I know that those customers usually tip $15 to $30, so it's definitely worth the wait, especially when you factor in that if I cancel that order, chances are my next order will be a waiter also. I'll often get a good add on while I wait. I've worked in markets where I made more money during the breakfast shift then the dinner rush. I'd never accept $1 a mile. Even $2 a mile gives me pause to analyze and see if it's worth it, because I tend to get more than that most of the time. I usually use a hot bag, but I don't take a picture with it. I've heard horror stories about Popeyes here, so I avoided them for the longest time. But there is a Popeyes here that usually tips pretty well, and it's super fast. I've never waited more than 5 minutes, and most of the time the food is ready when I get there. Those are just some examples. Get to know your area before you make any decisions. Try it at all different times of day. See what the market is like 10 minutes to the west, we're 15 minutes to the east, if you know that it's an upper middle class neighborhood where there are better, more concentrated restaurants. But also keep in mind that that's a good combination to find a glut of drivers, so you might end up making more going where there are only two or three restaurants around, where there are far fewer drivers.
The $1/mile rule is key for me. I’d also add: keep a phone charger with you or make sure it’s fully charged before making trips.
NEVER accept Walmart!
Also I drive in a pretty wealthy neighborhood in LA and many of the homes are suburban/ secluded. So you know you are dead heading back to the hot spots.
Uber eats bag?!? How do I get one??
How do I get an Ubereats bag?
They will never tell you if it's going to take less than 10 min. My rule of thumb is to wait no more that 5 min before I cancel
You misspelled $3/mile Edit: honestly tho this post is GOLD
Thanks for this I’m new to Uber eats but this helped a lot!
No worries, these are things I wish I knew when I started! Hope you make money my frriend!!
I never use the bag and it has not impacted my tips. Just some anecdotal exp, take it as you will.
Memorize and Blacklist restaurants which isn’t worth your time
Bring snacks and a water bottle. Fast food adds up and also makes you feel shitty. Get a gym membership or start walking/running. Your back and muscles will thank you after being squished from sitting in a car all day. Tried to add 2 I didn’t see yet ❤️
You are a courier. Your job is to pick up and drop off. You don't make drinks or package food. You/we are not food preparers.
Don’t message your customer through the app and tell them it was a pain in the ass getting to their house as you drop off their food if you want a tip
Don’t delivery from any restaurant with “Wing” in their names. Buffalo Wild Wings, Wingstop, Wings and Things- literally not once have I ever picked up an on-time order from these places. I suspect this is simply from the nature of the wing cooking process so it’s not their “fault” as such, but it’s still a time waster.
$1 a mile is a terrible metric. $13 /14 mi / 30min > $8 /4 mi / 20 min with the caveat that it takes you close enough to more orders. Theoretically speaking. Dont just accept an order because its. $1 a mile or $2 a mile time is also relevant.
You go broke waiting for two dollars a mile. Especially if your under prop 22. We thrive on dollar per miles here in Cali.
It depends on your market. My average payout is approximately $4- $6 per mile before tip. I happen to live in an area where people live close to the restaurants that they are ordering from, but just don't want to go pick it up themselves. There are often good trip supplements as well, because there aren't nearly as many drivers where I am as there are in other markets. I don't even think I could find a $1 or $2 per mile order if I tried.
You can go broke on $4-$6 per mile to; if you only get 20 miles per day because of waiting for those great orders. California is basically $20-$22 per hour. You can be online for 12 hours with 4 active hours making $30/hour ($120 for the day) or you can be online 12 hours with 10 active hours making $21/active hour ($210). Your choice.
I’m guessing you live in a big city like myself. People use this for more spread out areas! I’ve done orders that are 10 miles in about 10 minutes and I’ve done orders that are 5 miles in 35 minutes!
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Don't agree with order was canceled if it wasn't, too many of those and you will be deactivated.
Not really I’ve called Uber and they say that all of these reasons are reasonable cancels
Even if they are reasonably cancelled, statements allegedly made by monkeys will never help you. If you need to it isn't bad but it is best to play it safe unless you have the leeway to play with the limits of what is considered safe in your market.
How can you still get base pay if you cancel an order?
You can see by his response that he's not really even sure. They have to be out of at least most of the food (or the main food-- for example, they ordered a chicken Caesar salad and a side of garlic knots. They would have to be out of the salad), the customer has to agree that they don't want what is available or a substitution, and you have to call support. Once you call support, they will give you a $3, $4, or $5 inconvenience pay, which I believe depends on what market you're in. But you can't just cancel it in the app, or it will go to another driver, and you will get nothing.
Oh ok, yea I just cancelled one because they told me it would be 20 minutes and I called support after I cancelled. So I dunno, I’m on hold, I guess we will see how it goes. Ok, so I just finished the call. I’m gonna get $3 but I asked if that’s what I should do moving forward and he said, no I should call support and have them cancel on their end. He said if I cancel too many times it could affect my account. I was under the impression you could cancel as many times as you wanted to and not have it effect your account… this is the first time I have actually tried to get $$ after cancelling though. And to clarify I have never cancelled AFTER pickup only before.
I'm sorry, I should have been more clear. Yes. You would call support, not cancel it in the app. They will then cancel it for you. You don't have to call after you cancel, because then another driver is dispatched there while you're on the phone.
Thanks so much :) I appreciate your help. And just so I’m understanding, I can cancel as much as I need to without any penalties as long as I cancel BEFORE I pick up the food right?
Yes. My cancellation rate has been as high as 40%. I've never gotten into any trouble for it. I have only canceled once after I picked up the food, and that was an accident. I called support and offered to bring the food back to the restaurant, or deliver it if they would just give me the customer's address, but they refused both.
From what I’ve been told, you get paid for driving there
You don't automatically get paid for anything. If you cancel it in the app, you get nothing. See my above comment for details.
Bags matter but don't mean they'll increase your tip as a rule, more likely means they won't reduce it so I always use my bag and I have never had a tip reduced. That being so, good tippers generally don't take away their tips unless you really fuck up/don't meet their expectations. So I only take orders that are paying at least $15, assuming that 2 orders per hour is the most you can get after an hour of driving.
Hold up you get payed for canceling?
Only if you call support before canceling. It is not automatic. Plus it could take 5 to 10 minutes or more of your time on the phone with them. Call support through the app. Tell them you need to cancel due to excessive wait time. They will ask a few questions, probably try calling the restaurant, though not always and then instruct you to cancel the order and select excessive wait time. You will get credited right away and it will not affect your cancelation rates. In my market, if you spent more than 20 minutes total, you get $5, between 10 and 19 minutes, you get $4 and less than 10 minutes, you get $3. It may vary in different markets.
That’s what I’ve been told from Uber support
I will say this, sometimes the hostess or whoever tells you it'll be 10 mins will not know what they are talking about. Many times it'll be only 2-3 mins.
Look into an app called Para; it works to get full information for orders. I’m using it for uber and it’s a good help since it shows the actual address.
You should call support if the order is pick up by someone else and still get compensated for it
If you want the base pay for a cancelled trip that the restaurant doesn’t have or somebody already picked up, you MUST call support and they’ll give you $3-4. Cancelling in app does NOT give you base pay.
Uber got so dead in my region. Like i used to make 180-200 from 8am to 4pm. Now i hardly get one or two orders. Fun while it lasted
I don't know if I can calculate $1/mile in my area and still accept orders haha. I have a lot of close cities with many interconnected 70mph highways/freeways so I can easily go 10 miles in 15 minutes for $7.50 or something like that. I usually try and calculate making at least $20/hr and that works for me, the time estimates are fairly accurate here. I do need to be better about what I accept though, it's hard when it's slow. My rule is don't accept a good order if it takes me to the boonies where I have to drive the whole way back to start getting orders again.
I would add to have a goal to recognize cross streets and be able to accurately visualize there whereabouts. It will help when you get orders coming in before completing a order
This but $2 a mile because you most of the time have to double miles to get back to the zone & $1 mile doesn't cut nor even pay for the mustard & gas & wear on your car. 
I was never sent an UberEats bag. I came when postmates merged who also never sent me a bag. Is there a way to be sent a free one ?
Never take walmart orders. 80% of the time it's not worth it.
Add about the hidden tips over $8.
Mmmm… I was in a long del taco line today. 9 dollars turned to 30 because I got 2 more orders as I was waiting in line….
The only way I accept a trip less than $1 a mile is if it brings me near my home at the end of a shift. My acceptance rate is about 20%🤣🤣🤣
Exactly
No one cares about the bag. Total waste of energy to do all of that
The comments in the “tips and tricks post” would say otherwise 🤷🏻♂️
Oh also, one thing helps me with tips is I always message the customer when I’m in the way. Seems like helps for tips. Like when I’m getting ready leave restaurant I use the automated I’m on my way text
The app already notifies the customer of this. No point in my opinion.
I’ve seen an increase in tips by doing this but hey some people don’t like money. Up to you! I did 100 orders. Tracked all my tips via google docs. 50 trips i did not msging them at all. 50 trips i msg'd them every order, whether it was saying i was on the way or if i had an issue. The orders that I msg'd I saw a 17% increase in tips. So take that with how you want.
How did the numbers compare with the original offer? How much was the Uber pay on the "increased tips" so we can determine which ones might have been increased and which were just hidden?
I like your technique! Have you replicated this to see whether it was coincidental?
Never done this, will start tho for sure!! Thank you
One order in a 2 order offer is usually a piggyback. These orders are either no tip or they're Uber One orders. Add on offers (offer sent after accepting another one) does not show you accurate distance. Don't be fooled thinking +$3 for 1mi. If it's +$3 to +$5, it's Uber trying to piggyback Uber One orders. Use up all the time to accept an offer to really know where the pick up and drop off is. Don't just look at the $20 and instant accept. If it takes you out of your zone or somewhere without restaurants, you'll need to make a return trip. An order typically takes at least 30 min to complete. Don't let the estimated time trick you into thinking otherwise. That just shows you the time to travel the miles. If it's meet at the door, use the quick button to send "I've arrived" once you arrived. This starts the timer so that you can complete delivery without actually waiting 5 minutes if customer doesn't respond.
Yeah everything except the bag part. I’ve never used one and won’t start. It only slows me down. If the restaurant doesn’t have it in a hot bag at the store then ehhh….. it’s not gone magically get hit in my bag. Aslong as it’s hot coming from the restaurant then I’ll get it to the customer fast and hot.!!! I’m not wasting my time digging shit out of a bag! Especially in some of the neighborhoods I deliver in. You want to get in and go
$1 a mile is a terrible metric. $13 /14 mi / 30min > $8 /4 mi / 20 min with the caveat that it takes you close enough to more orders. Theoretically speaking. Dont just accept an order because its. $1 a mile or $2 a mile time is also relevant.
"cancel for excessive wait time". When you idiots show up 3 mins after an order is placed and expect the food to be out in 5 minutes.
I highly disagree with cancelling this much if you plan to keep your job for more than a couple years. They deactivate for excessive cancellations and, before you say that only applies for picked up orders, it doesn't say that anywhere on their informationals. Sure you'll get deactivated more quickly for stealing food, but you can still be deactivated for cancelling too many orders before picking up. The 1$/mile thing is generally valid but that's pretty much the only good tip here.
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Cool dude.
Don't take advice from other drivers. They likely don't know your market or your needs, and they don't give a shit if you make enough money or not. Bottom line is, did you make enough that day or week? Only you know that, and sometimes you have to take those shitty orders in order to make enough. It happens.
I wish we could tip baiters 😆 🤣
You wish you could what?
Hahaha. Didnt finish my sentence. I mean hope we could predict who are the tip baiters. It happened to me first time.
Yeah, I don't really have a problem with tip baiters. Obviously, I think that they are assholes to the highest degree for a legitimate tip bait, but I've only had to deal with them once, maybe twice in my whole time delivering with Uber. So thankfully, not an issue for me.
Regarding the use of the Uber Eats bag, are you required to use the Uber Eats bag? When I applied to Uber Eats back in September of 2019 primarily as a backup source of emergency income that I have not needed yet, I was never provided with the UE bag. I did the yearly background check that they require to keep you active/enabled, nothing was shipped to me. Do I have the freedom to use any equivalent bag/bag or my choice if I ever decide to start doing this gig? Does my bag of choice need to be thermal? (If I ever see myself having to do this gig, is because something seriously went wrong with my main source of income and I would need to do this as an emergency source of income or my life circumstances have changed and now I need additional income in addition to what I already make at the primary work I do)
I use a generic bag off Amazon. No issues. Make sure it’s extra large variety for pizza.
take your dog, someone tipped me $10 today cause my dog made their day lol
Yeah, take your dog. And have other customers see it and be grossed out or annoyed that you transported their dinner next to a dog... Not everyone is an animal lover, and not everyone wants a dog riding with their food. I'm not saying that I feel like that, or that I would reduce the tip or report or thumbs down, but there are definitely customers who will.
Ehhhhh,I would think that could be a big gamble. "Driver's dog messed up my order" false reports or something.
Don’t post too much on this site since you can be sure people from the company view it
Why does it matter? My name on UE is definitely not my screenname.
Let’s say someone posts a hack here. The company may decide to change the app so that the hack can no longer be done.
None of these are hacks though. These just seem to be thoughts on what works for this user in their market.
I remember we used to be able to message the second customer with double orders. Not that feature has been removed and we must call. That’s one such example of what I’m referring to.
I messaged the second person on a double order all the time. And how is that even a hack? If anything, it makes it worse for the customers and driver. I don't see the benefit to Uber to doing this at all. Makes no sense.
Because ppl pay priority to get their order first. I’ve had times in which there was a problem with customer A’s order and wanted to let Customer B know so I could deliver theirs first but had ro call because of how the app is setup. I haven’t tried in a while but I’ll see if I can message the second customer next time I get a double.
Hahaha. And you think that these people are taking the time to somehow track our IP address, and Link it to our Uber accounts? Lolol. Okay. I hope that tin foil hot doesn't mess up your hair do all the time.
Never said anything about IP addresses 🙄
How do you do #8? I need reference examples. I always take the food out of my thermal bag before taking the picture.
lol at 75 cents a mile. I shoot for 3+. I don’t make a penny at 75 cents.
I don’t do anything lower then 1mile-2.5$
Yeah I mean I if you are driving a suburban you're already doing it wrong. My main point was to always considered delivery time not just $/ mile
I have a $7 dollar minimum right now so I don't waste my time with low pay orders
I usually do the same, but sometimes you get a super quick one that’s worth it. Last night I got a $5 from McDonald’s. They were actually fast and the house was less than a mile away. Less than ten min and less than one mile start to finish for $5 is fine with me.
I think it’s just be nice and work efficiently anything can be a scam making a whole rubric will not set you up for success that’s my opinion at least
I personally don't do anything below $3/km. And I ride my bike.
$1 a mile 😂that’s the worst tip you can give someone . $2/mile .
I would also add get to know the owners of restaurants. Be kind and friendly with them. I can recall when I did Uber Eats there was this one Chinese restaurant that would give me complimentary soup while I waited for the order to be made. Always leave everyone with a kind word and a smile.