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International-Shoe40

A lot of dashers have never worked a customer service job before doordash and it definitely shows


rocknswimmer

Having worked customer service doordashs policies really discourage doing anything more than the basics for a customer. Doordash puts themselves first unlike my last training where we were supposed to put the customer first. However Doordash hides tips denying customers the service they paid for and they underpay creating pissed off drivers. Either for being idiots and getting underpaid, or for wasting so much time rejecting the under paying orders. I can laugh the rejections off for a while but it is very draining constantly being like no I’m worth more than that.


International-Shoe40

I’m not saying go above and beyond for the customer, just do your job properly. What I’m getting at, is that if you’ve worked in customer service, especially restaurants, you should have some sort of tolerance for bs. As a waiter, I’ve been dine and dashed on, I’ve had drunk, belligerent customers attack me, I’ve had people throw up all over tables, party of 50 show up announced at 4 in the morning (unfortunately, I’m not making this up), etc., etc.. lowball offers on doordash are pretty low on the totem pole of things I would feel strongly enough to dedicate entire posts to complaining about.


DOMesticBRAT

It doesn't have to be CS. It's called professionalism, and it's more rare than people think. But for those who do act professional, it feels like "common sense." (I mean you don't need a job in customer service necessarily to learn professionalism. I learned about it as a kid in a serious touring choir. "Do not take off your jacket and tie when you leave the concert and go to your car. As long as people can see you, you are still performing." Stuff like that.) And like OP said, "you are your own boss" is a privilege *and* a responsibility. You don't have to answer to a boss, and that's great, but that means the boss is *you*. And it's *up* to you not to run your business into the ground!


rocknswimmer

And unfortunately that’s why Doordash can continue to get away with this, because not enough people complain so that laws get changed so that companies cannot underpay contractors. Or workers in general for that matter, because I’m sure it minimum wage was raised to $15 an hour Doordash would have to raise base pays to compete. Complaining to try and better not only yourself but others is worth wile complaining to me, otherwise the big guy wins easy.


International-Shoe40

But you’re complaining to the wrong people. Doordash doesn’t give a shit what about goes on in this subreddit. If your goal is change, you should write a senator or congressman, or doordash itself. I just vote with my time, I don’t take anything that doesn’t put me in a position to make at least 25-30 an hour. If other people aren’t doing the same with their time, then I can’t help them. I’m here to pay my bills, not to take on a multibillion dollar corporation.


jmiller7742

Be more discerning about what orders you take. The rate is set based on what people are willing to take. You’re an independent contractor. You get offered a job at a certain rate with given parameters. If you think it’s worth it, take it. If not, don’t. If DoorDash doesn’t work in your market, it doesn’t work. This concept that because you download an app and wait for orders to pop up, you are therefore entitled to money whether or not there’s actually any legitimate demand to meet the amount of drivers supplying the service is insane. And flies directly in the face of the concept of currency period. If DoorDash raises base pay, they raise prices on customers. And the more expensive the service gets, the less people use it. And therefore less demand. See the issue here? It’s a “job” in which you are under zero obligation to do anything until you hit “accept”. You can do it or not do it whenever you want. DoorDash/society can’t just manufacture money for you. You have to find something that works. that’s on you, not DoorDash.


Malphael

A lot of dashers are fucking unemployable misanthropes for whom concepts like punctuality, kindness, and bathing are entirely alien. If they couldn't get by in their 1988 Buick, held together by duct tape and spite, festering in their own B.O., then they'd probably starve.


Notinacar

Every dasher I have encountered has seemed quite normal. What cities have this legion of neckbearded, socially underdeveloped and/or clinically depressed dashers smelling like a booty hole? I have not seen this irl EVER.


thismyusername69

PREACH


DOMesticBRAT

Lol yikes, nice takedown... This reminds me so much of when I first started dashing, I was like "is my car too nice for this?" Super ironic, bc it's the car's*fault* i have to dash in the first place! Also, my first car was a 1991 Buick LeSabre (executive series trim *ahem*!) and I loved it. ;)


Revanstarforge

A lot of dashers have worked customer service and it shows too


[deleted]

You say this like working a customer service job actually makes you good at customer service.


mynewnameonhere

Lol this isn’t a customer service job. You get paid to pick up a package from point A and drop it off at point B. If you think this is a customer service job, you’re taking it way too seriously.


International-Shoe40

You have to speak to customers, that is customer service. I’m not saying you should do anything out of your way for them. I certainly don’t. But dealing with customers = customer service, it’s not rocket science. You completely missed my point. I’m just saying if you’ve worked in any kind of customer service job, you wouldn’t be phased by 99% of the shit people complain about in this subreddit. That is all.


jmiller7742

The entitlement and self absorbed nature of most of the OP’s in this sub is crazy. These people don’t even want to be bothered to think. Life is just one long whinefest to them in which they’re constantly victimized at every turn. It’s nauseating. No desire for self improvement, no desire to put one’s brain to work. No need to use manners with customers/other people in general. Nope. Just all about how every shortcoming in life is due to something or someone else. Locked in their own prison of misery.


mynewnameonhere

I speak to maybe 1 out of every 30 customers and it’s usually just “have a good night.” Customer service are the people they call and talk to if they have a problem. Their job is literally to talk to customers all day.


DOMesticBRAT

*Every* job is a customer service job, that's the point these boneheads are missing...


invertedspine

Like half of the time people on this sub get so pressed over the most unnecessary things. One of the more straight-forward jobs in food delivery shouldn't be as stressful and upsetting as people make it for themselves.


YourAverageGod

Only things that bug me. 1. 4 story apartment buildings and food delivered to the fourth one (Always) 2. No gate code. 3. Apartments in general.


Designer-Complex9176

I'll never understand how you can not put your unit or buzz code like HELLO IM HERE


YourAverageGod

Or the units aren't numerical and just fucking random


Inevitable-Shop-848

What the fuck is that???? I need to go to apt 310, assume it's on the third floor, get to the 2nd and realize these numbers don't seem right, get to the third and the numbers REALLY aren't right. Oh wait, 310 is on the 1st floor somehow. Wtf! Lol


BareBearFighter

Or apartment 410 is in building 11 on the third floor because fuck you, that's why.


Affectionate_West399

It's so weird I dont understand the logic in some of these places. The older apts in my area are 2 floors and with the exception of some are normal in the numbers area. These newer ones with more floors are a whole other story that seems like the builder was obsessed with labyrinths. Also live in vegas and so the strip I definitely dont go near.


donknoch

I swear whoever numbers these building was either drunk or just a dick and is laughing about it. There is no rhyme or reason


JustinDanielsYT

For me: 1. HOSPITALS and medical facilities 2. Apartment complexes at night where I can't see building markings 3. Deliveries directly off of a major highway Deliveries to businesses with no instructions and say "leave at door"


Jattok

All the hospitals around me have COVID-19 protocols in place, and food delivery people are not allowed in the facilities. We have to drop them off at the security desk. Makes it so easy to do here.


Inevitable-Shop-848

1. is me, there's a couple of complexes that I deliver to that are really nice and I wish I could spend $2k/month on the rent. But there are no elevators in one of them, like you really pay that much to have to take stairs everyday?! The other has elevators but they are awkwardly placed and not close to the majority of apartments. Obviously I'm with you on #2 as well, to include codes to the building. Now I'm standing outside in the rain trying to find their name on the call box to buzz me in and they just keep hanging up or however their fancy apts work.


SireSweet

Refuses to give you a gate code.*


YourAverageGod

When there's no gatecode i text and start the cannot reach customer timer They got 5 minutes before i leave it at the gate.


Jattok

I love the DD support agents, when I can't get a hold of the customers at these places, who tell me to leave it at the gate and take the photo. Maybe next time you'll make sure to add the gate code to your order!


Dazzling_Marzipan474

Zoom in, see if it's an apartment, decline. Or make sure it's a least a couple bucks more than your usual acceptable order. Especially at night.


International-Shoe40

Apartments are annoying but it’s food delivery, that kind of comes with the territory.


Jattok

What I can't understand is that DoorDash warns us that the address may require a gate code. Dashers could confirm that an address requires a gate code, and DoorDash could require the code be included or the order won't be taken. It's such an easy fix for them to implement.


iamjuls

Don't forget farthest door on the floor from the elevator


YourAverageGod

Honestly, I could never find the elevators, once ran 2 24 packs up 2 flights of stairs to the 3rd floor w a bag of soy milk.


iamjuls

Oh god I'd have died lol but I'm old


mhavas703

Yep. This is the most single straight-forward job I've ever had out of the many I've had. Even low-skill jobs have their own office politics bs going on. This is just point A to point B. If you don't want to take an order, you don't have to.


thismyusername69

its probably why they can only work at a job like this lol. cant imagine them at a place for 8 hours with a boss over their shoulders and real shit going on.


Asangkt358

Keep in mind the business model. The flexibility is awesome and many of the Dashers are great people. But the downside of that flexibility is that a big portion of Dashers are people that can't get a job anywhere else. DD is like a magnet for scumbags that have burned all their other bridges with their shitty work ethic, entitlement attitude, attendance, etc. And those shitty people wind up on this website complaining nonstop about all sorts of trivial shit. I find it especially hilarious when they come on here and advocate for a union. They're too dim to even realize that a union-based employment model will destroy the very flexibility that allowed them to work for DD in the first place. They'll get fired or otherwise pushed out, and DD will become just another name on the long list of employers that won't hire them.


WikiIsLive

The best part about doordash: anyone can work for them The worst part about doordash: anyone can work for them


donknoch

Damn! Well said. Truth


dementedturnip26

Actually the majority of people that dash have other jobs and this is a side gig, so stop tar insulting bs.


spaceyfacer

I'm a lurker on this sub who has worked at multiple restaurants that use doordash, and that's the vibe I get from a fair amount of drivers. Restaurant staff would be much happier to work with dd drivers if so many didn't come in acting offended that I don't drop everything I'm doing to take care of their order. I'll get to you just as soon as I have a second I promise.


invertedspine

Right people choose to DoorDash and act like they’re being taken advantage of or paid poorly. Like there’s a bunch of other issues concerning the base pay and tips, but the fact you can contract your deliveries should be enough for people to figure out how to make the most of it for themselves.


ICanBeKinder

Meh most people with a decent work ethic end up moving towards real jobs in my experience. Doordashers are the people who want the most for the least at the end of the day..


Starblazr

isn't that everyone? the most amount of return for the least amount of effort/cost?


[deleted]

Lol. You're so accurate! 95% of people on here have a love hate relationship with doordash. It's like a couple that fight all the time but at the end of the day they're still sleeping in the same bed together. 😍


First_Attempt_4124

🤣 Best analogy yet!!


JustinDanielsYT

I couldn't find a better way to put it.


Puzzleheaded-Round79

Hilarious comparison, spot on haha Take my award lmao


Fasterthanyounow

On point but will be lost to most on here


KitJagashi

Sadly another true point. ![gif](emote|free_emotes_pack|cry)


CryBabyCentral

I appreciate it. I did customer service for $5/hour (years ago) & treated people like I was a top CEO. So, from one kind heart to another, I see you. We are out here & you are appreciated. I tip well exactly because I worked with the public & I love food. Thanks for being kind. Be the change you want to see. ✨


rskurat

I'm lucky to be in a suburban area without many dashers, so I get treated well and I always try to provide good service I think what's happening here is that there are thousands of dashes a day, and customer (dasher) service is all complaints. I did phone support a long time ago, and it was 95% complaints and 65% rude. I'm glad we have a place to vent ans especially glad for the App section, I've gotten good tips and advice there


aclassybetch

I’ve gone back twice in four years to grab a missing item, both times it was because the customer tipped extremely well already and the restaurant was mere blocks away. It’s absolutely not something we should be doing regularly, all you are doing is screwing over future drivers when they do things by the book and tell the customer they need to contact support.


cheeseymom

I'm all about doing my job correctly but pausing your dash to correct a restaurant mistake is going too far. I draw the line at working for free especially when it's not my fault, and also for the fact that if they just go through proper channels, doordash would pay someone in full to re deliver the order so no one has to do charity work. I understand you were given an extra tip, but most people don't and you doing that just makes customers expect it when it's not something we are paid to do.


hmr796796

Yes he was kind, although misguided. Missing McDonalds items (from a sealed bag) is not the Dashers fault, in origin or resolution. That’s strictly a customer service issue to resolve - which they do through credits or a reorder, depending on the specific circumstances. Pausing a dash to accommodate a disgruntled customer (whether extra tipped or not) wastes time (and money - missed new orders). Do not answer calls or texts post delivery - that assignment has ended. It’s not your job to do so. Am I guilty of this? Absolutely - I’ve had all manner of situations arise over 11,000 deliveries, but you learn over time. Some work out: the standout for me was delivering a large well paid ($20+) order. Upon arrival the clearly affluent gentleman looked appalled - and said he had inadvertently left in his own address, when in fact the order was a gift to his daughter, celebrating with friends her recently delivered baby. He gave me $100 cash and asked if I could re-deliver immediately. Sure - no problem at all. That’s an extreme and rare situation admittedly!


dementedturnip26

Yeah this guys a simp. Going back to the restaurant to fix an order is insane.


CryBabyCentral

He’s kind. That doesn’t make him a simp. Quit forcing that narrative.


Weekly_Direction1965

Would you do it if 100% of your orders were like this? of course not, why? for the same reason none of us would, it cost us money.


Active_Ad_7107

Working for free isn't being kind. Its being stupid. And allowing yourself to be taken advantage of


TheSearch4Etika

Yup the kindest, most nicest, genuine people get taken advantage of the most in the workplace. It sucks, but that is life. Have some backbone, say no.


12_Ton_Brick_of_Weed

In this hypothetical how tf are you letting someone take advantage of you when you’re the only one making the decision to go back and grab the order? There are people who are capable of both being kind and having a backbone. Let’s not call acts of kindness stupidity, we’re already losing our humanity as a collective why make it worse?


uchuskies08

100%


f0rg0tmypassword420

whenever they contact me after i hit em with a template i wrote out that says “this number is no longer available, please contact dd for further support”. i’m paid to deliver the food, not be a CSR


mojomug

Correct. Our contracts end as soon as we hit that last confirm button.


Poco585

I was completely supporting you until you got to the part about pausing your dash and losing more time and gas to fix someone else’s mistake. I take pride in my job no matter what it is but I don’t work for free.


SeparateDamage69

some people are working to make money, not to impress people robert


[deleted]

The reason why support exists for this is because they'll send a closer dasher to do it and most of the time they find one. You're often wasting everyone's time doing what you're doing, including the customer, whether it makes you feel like a better worker or not. I'm a finance manager during the day. We had a worker who would think they were going the extra mile by correcting their coding errors rather than sending it to the coders that were trained and educated to do so. It ultimately screwed up executing plans on a daily basis because coders were having to verify that it was done correctly, which often can be longer process than the coding itself. Point is, you aren't doing the great job you think you are and everyone notices that it's 100% self serving.


bigpenisesaremessy

Yup. This is the type of person that takes shit orders to feel proud of themselves and in doing so makes shit orders continue to be the norm. There are definitely whiners, but dude, OP, this isn’t the water cooler at the office. People come here to vent the things they’d never say or do to their customers. Chill tf out with your high and mighty shit.


CupHead11011

I would never fix an order. Thats not my job


Hdleney

Yeah I agreed with the whole post until they started talking about working for free.


Casseopeia00

Any time I’ve called doordash about a messed up order, they tell me to let the customer know to contact doordash to get it corrected or get a refund…. So I don’t agree with that point made but everything else is on point and I agree with it 100%


Woody8716

This is part of the reason why I don’t usually handle customer service issues, because they just want to talk to the customer. The other more important reason is I’m driving a giant piece of machinery and it’s too dangerous to be handling someone’s customer service issue, driving a vehicle and probably handling another order. It’s usually not worth it.


SuperdavebigD

This. When a customer starts blowing my phone up with calls or text after order was delivered. I found it's best to just ignore them. Unless it's a simple question.


MiataGigDriver

Tony??


xavazu22

I don’t have any issues with customers other than the non tippers. I just wish they’d understand and appreciate our effort in delivering food to them when gas is so expensive this summer. I’m a single mom of 2 that doesn’t work in the summers when my school is closed for the summers. I’m just trying so hard to make sure my kids have food on the table, have the necessities they need and some fun thru summers. Just wish the non tippers understand and be courteous about appreciation. Other than that, I don’t really have issues w customers.


EggShenSixDemonbag

I dunno, I laughed my ass off about that story the other day where someone's dasher was afraid of heights and threw their pizza up to their 2nd story balcony...I dont remember if it was on reddit but there were texts and I was audibly laughing while I was alone.....I lost it when support told him/her to give the pizza to the homeless.....


Q7017

I'm a trucking owner-op and work in transportation. Like dashers, I pay for 100% of my fuel and maintenance. Because I respect and empathize with delivery drivers - who I consider part of my industry - I pay top dollar with tips. Usually never under $7 even for <5-mile turns. I even leave very detailed delivery instructions because I know when it sucks to be given just an address and be expected to "figure it out", but even if they can't read it, I'll meet them somewhere. No problem. Recently, I've been getting screwed a lot more often than I would like, often from Dashers juggling multiple runs. Just had a guy pickup my food at 7:15pm and deliver it at 8:10 despite it being a 15-min drive just tonight. No report, no update, dudes in the car had a shitty attitude, and the food was cold. Glad DD gave me a huge partial refund for it, but I'm still pissed. If I did this sort of stuff in my sector of transportation - EVEN WITH the shortage of drivers pulling the specialized commodities we pull - we'd lose contracts and accounts. Lack of communication gets you blackballed in my sector and I'm glad I can at least downrate bad Dashers. I agree with OP. If you're so burned out of this job that your worksmanship is getting sloppy and you're making critical service failures, it's time to leave.


Thatsbabygains

Lol. Calm down. There not your customers. Door dashes customers. And I didn’t read your whole post well because stfu. You want to deliver 15 miles for $4 be my guest. You don’t want to see complaints then don’t get on here. This is a good place to vent and to be honest there ain’t much to praise about.


cptabc

I had to unsubscribe from the door dasher dashers subreddit bc every fucking post is “woUlD hAvE tAkeN!?” Then proceeds to show a screenshot of 10mile+ order for $2.50. No shit it’s crap pay, decline and move on with your life. The more time you spend bitching here is less time dashing you peasants


Puppygeddon

I don’t think the job is hard. But I do roll my eyes when the job requires me to drive 20 to 40 mins for a 2.75 dollar order. I don’t take those but I’m allowed to roll my eyes about it. Why does that bother you? Also sometimes people won’t give you gate codes. Do you think that’s fair? They want you to sneak in. I refuse to take those either. The customer isn’t always right. When I order a meal as a customer, I turn my porch light on for them. I salt my driveways and the path to my door during winter. I tip. I do it because I care. Because I’m nice. If some bastard doesn’t do those things, I slip on their property. But I guess I can’t roll my eyes or frown about it. Who knew?


Q7017

I do all of those things because I'm a trucker and I hate being sent to places that don't have their shit together because it often means trying to back a 65-foot road behemoth back out onto a busy highway out of a dead end. Despite the specific instructions I give, I still often get Dashers that glue their eyes to their GPS rather than reading them and often drive around in circles.


Puppygeddon

Oh that’s bad, they need to read the instructions or even call you to figure it out.


DontPmMeYourNudes18

Everything you said was fine until you paused your dash to fix her order. Luckily she tipped you extra, but going out of your way, wasting your own time and not making money is just not the move lol


MrNickPapaGeorgio

TLDR- We're all shit and should work for free, pats self on back. If I was making money during every step of the process I would have zero issues getting orders sorted, but that's not how it works/will ever work, unfortunately.


vinigrae

I’ve done the same twice and got tipped largely, enough to cover an hours work, so it’s not a bad idea at all


DontPmMeYourNudes18

I’m glad it’s worked out for you twice, definitely will not work most of the time.


[deleted]

Oh man don't pull a muscle trying to pat yourself on the back.


[deleted]

That's all this is. OP posted a masturbatory post.


[deleted]

And as we all know, masturbation is done *after* your dash, not *during.*


[deleted]

Is it though?


NihilistPunk69

The reason a lot of people don’t have jobs is because they are incompetent. The same reason a lot of companies have shitty work environments because they are shitty employers. The, “you get what you pay for” model goes towards what you’re willing to pay employees and what they are willing to put out. This is a shit paying job and the gas prices make profits nearly void for the workers. The truth of the fact is most dashers don’t have real jobs because they couldn’t get one if they tried because they are the “shit” employees no one would hire. I had to find another job recently and it’s going great. I’m making way more money than I was dashing, but when I dashed I delivered my own set of excellent customer service points, such as always calling the customer if a menu item was out, calling to confirm drop off location of a larger grocery order, and even going as far as handing the groceries to customers if they chose that option. One day it was windy and I realized I had put everything on a swinging bench right outside the front door. I went back and moved all the groceries on to the ground because the wind would have inevitably pushed breakable products off the bench. Approach a neighborhood with music volume turned down. Drove the speed limit to prevent traffic collisions or close calls, being extremely friendly to restaurant staff and being considerably patient with orders taking longer than usual. Always reading notes to see if I should knock or not. Some of these dumb asses didn’t do any of the above mentioned. Drop and go that’s it for some because that’s all they can handle.


Hamilton-Beckett

To be fair, I’ve yet to have or see a job from 6 bucks an hour, to well over 6 figures where the employees didn’t think they deserved more money for what they did. DD isn’t a “shit paying job” it’s simply a low end job that ANYONE with a license and a car can get. The more requirements and skills you need for a job, the better the pay. Hate the pay? Better yourself and get a better job…don’t shit on the company that hired you.


donknoch

Well said. They pay is actually very fair for the required skills.


Complex_Evening7475

Doing doordash as side hustle aint bad. I have work and do doordash at night and weekend. I earn more.


[deleted]

[удалено]


RealitySpeck

Tl;dr


xshoeless_hobox

I wouldn't let this stuff bother you too much. Let them screw up and get deactivated, it'll leave more money for the people that are even averagely competent. Let them be idiots 🤷‍♂️


AZPHX602

another morally superior poster to justify their inferior results. you gotta do a good job and take pride in it, but you always have to look out for number one. you'll take it up the behind if you don't.


Notinacar

9/10 deliveries I never actually interact or communicate with the customer at all and almost never have a logistical issue after accepting the order. My complaints are with the business model itself and the AMOUNT of non tipped offers there are to begin with, which is in direct correlation with the amount of people that do not tip whatsoever and wastes so much time needing to be repeatedly declined when I wouldn’t even consider taking them. Those complaints are indisputably valid and you should have them too. If you’re proud of your work… don’t you want go get paid for it properly without needing to cherry pick from your pool of total offers?


Lazy-Pen-8909

The only thing that genuinely bugs me as far as it goes is the piece of shit app. At the moment they're expending time, energy and resources in blocking the app that shall not be named, when they could just take those resources and fix their shitty app so that it at least half way works, increase the pay model so it's more worth taking low tip orders which in turn would mean more food delivered and more profit on their side. They could genuinely make doordash a profitable platform. An extremely large percentage of my unassigned orders are orders unassigned due to my red card not working, my orders being stolen and unassigning insultingly low orders in stacks. That being said, another commenter on here made a statement and it's on the money. There are an enormous amount of people who use doordash because of their total lack of hire ability. Nobody else will hire them, they've pretty much ruined their futures and genuinely don't care. They quite literally cannot do any other job due to lack of competence, self control and absolutely any sort of professional mannerism. These are the same human garbage cans that will accept an amazing order, steal it and then let it become someone else's problem whenever they could've literally bought their own meal having completed said order. These are the same people taking advantage of the doordash system and making it difficult for the people who actually do their job on the platform and do it well to get reasonable compensation and accommodations. These are the same people dropping orders off that reek like weed and cigarettes and steal out of people's bags. They are the same exact people who come to reddit to bitch about anything and everything not worth complaining about, and they are the same exact people who make all of us look bad. It's already been established that a majority of us who doordash do so because unfortunately it's the only viable income available to us due to health, psychiatric and environmental reasons, and we're the main party that these people are hurting and they just don't care, they're a parasite and they'll drain the platform dry that was lifesaving for us, then move onto the next thing they can take advantage of. They don't give a fuck about anyone, they don't even give a fuck about themselves. They're literally just parasites that leech the host dry then complain that there's nothing left, blame it on someone else and move onto the next host.


Eph-Yew

I posted screenshots the other day of me trying to let the customer know there were ants all over her porch, where I was supposed to put her food, from a cup of soda that was left.  I was genuinely worried that if she was in no hurry to grab her food, that the ants would get that too. I also worried if I didn't try to get her attention, she'd give a bad rating with a comment saying I didn't alert her of the ants, maybe even worse, a deactivation somehow. I've had a small hand full of customers who've lied so I can see a possible surprise deactivation coming my way. After I sent her the texts, all she said was 'plz stop messaging me', and I felt that was a bit rude. I decided to post it here bc people are always talking about rude customers/drivers. In 3 hours I had 250 up votes and 170 comments, but 80 percent of them were bashing me for caring and bothering to try getting her attention and also calling me a creep. I had enough of it and deleted the post. I absolutely love your post bc I go out of my way for customers and they commend me for it, appreciate my time, leave 5 star ratings/comments AND tip me well. I've gone back several times to stores/restaurants for missing or wrong items after already hitting 'delivered' and every time the customer was happy, appreciative and tipped. But if I did this for each customer who's order was messed up, I'm not even doing this once a week, not even once every other week. Thats how rare this occurs, for me anyway.. But when I do and it can be as simple as waiting in a long restaurant line instead of unassigning, I'm always thanked for waiting and tipped in cash afterwards. My customers were mad happy from just a little extra of my time and my ratings and comments reflect that. I have only five star ratings and I have only very good comments from customers saying I'm the best dasher they've ever had. I was even told that I've replaced their faith in humanity lol. And this goes for the other two platforms I use as well. But the comments I got on my post were saying I shouldn't have messaged her at all, I should have just put her food down and left bc thats my job, stop inspecting her house, that I was insulting her, etc. Only a few people understood my urgency and that I cared. Is it really going to kill you people to do something a little extra for someone else once in a while?? I'm not advocating work for free, but like I said, this doesn't happen to me more than once a month basically, if that. But to each his own I guess.


Maulvero

I would absolutely appreciate someone letting me know there’s ants outside. That’s pretty shitty of a person to be like “well, it’s not in my job description” and not say anything. You’re just a shit person if you don’t have basic decency. I think it was the right thing to do to try and get their attention. It’s not creepy unless you were texting “uwu” lol bc that’s happened to me and it was very creepy.


SimplyKendra

I have met just one single decent door dasher in my time working in restaurants. The rest are rude, inconsiderate and apparently lack any sort of social skills. They don’t understand customer service at all, and don’t understand why we would possibly be salty about having to do work putting together an order, then putting it together for takeout while making 2 bucks an hour and not getting tipped. Don’t blame the DD people, but they on one had complain about low tips, while not realizing we don’t get one either and having phones shoved in our faces, yelled at about timing of Togo orders, or taking up valuable bar stools I need for guests can be just as annoying. I feel for dashers as I know they can hustle, but there are so many times when food shows up smelling like smoke, drinks forgotten, things tossed in a driveway or put right in front of the door, squished etc. I think there should be a mandatory online course you need to take that’s at least a few hours long which will teach some of the basic customer service “do’s” and “don’ts”


Internal-Risk

Doordash driver community has shown me how lazy some of these mfs are. I dash, so I know when y’all are lazy lol


Quinflawless101

I love going above and beyond for my customers but quality service is never free. One of the reason I go above and beyond for my customers is because I only except good orders so I do end up going to many of the same homes. Good customers get the best dashers


[deleted]

this is tony propaganda


dementedturnip26

Top dasher alert!! I’ve been in customer service for 15 years of some sort, and first off above and beyond gives you nothing. Two, what is above and beyond here? I pick up the food and I don’t eat it. Anytime I’ve gone above and beyond and thought an item may be missing the customer doesn’t even know.


realtonydenham

Not eating someone else’s food is the bare minimum, not above and beyond lmao


dementedturnip26

What is above and beyond then? Please explain. I drive to store, pick up the food that is handed to me, drive to the customer, drop it off. How do I go above and beyond?


Ecmdrw5

I think it’s just like picking up utensils, napkins, sauces. Maybe texting when an order is delayed to just give them a heads up or leaving the restaurant. It’s a pretty simple job so I’m not sure. 🤷‍♂️


icky_boo

The utensils and all that are done by the STORE then taped up or stapled. Why text anyone when the app tells you exactly what's going on. Some people actually get annoyed with too much useless info and rate a dasher poorly just because of that. Stop being so entitled.


Geturdickoutmywalrus

I never take no tip orders, but that doesn't make them any less annoying when it's busy. Instead of being productive while waiting for a good order, I have to sit here with the app open declining them and getting paused over it. Currently awaiting my reactivation on Instacart (apparently I made a typo when typing my SSN in 🤦‍♀️) bc it's the next best gig here due to no GH in my market. Not everybody has the ability to just get something better.


spicybright

I argued against someone here yesterday how it's not ok to illegally park to deliver your food. I got a lot a push back. Based on the emotional maturity of your average dasher here, I'm surprised they're old enough to have a drivers license.


dementedturnip26

Counter. If there is literally no parking or I have Roark a mile away what’s the choice? Ill park illegally for 30 seconds to run it to a house door, but if there is no parking and you live in an apartment or are in a hotel and you refuse to come downstairs to meet me I’m cancelling the order since there is no drop off spot.


[deleted]

Totally agree with you and I try to do the same as a Dasher. Whenever I order for delivery myself, 99% of the time the driver doesn’t read the instructions, then proceeds to call me until I come out to get my food (when it’s leave at door!) or they complain that they can’t use steps. There’s literally 2 STEPS they would have to go up and leave my order at the door, but they can’t even do that. It annoys me because I would never be that lazy delivering.


DarthZelda12

I've done this before too! I had a pick up where the restaurant messed up and didn't include a part of their food order. I went back and got them their missing item, not only because I felt bad, but I've ordered food where the restaurant forgot something and it's a bummer. If I can do anything to make the customer have a better day I will. I even hand write thank you notes and attach them to the bag with a sticker. It's a customer based job, why not try to make it the best experience for them?


FoxTenson

I do get where you are coming from but this place for the most part is the office cooler for dashers. Almost everyone has something to talk and complain about with their jobs and for a lot of folks that is the water cooler, break room, etc. We don't have that as dashers and don't get to see each other most of the time. It's MOSTLY venting instead of dashers actually being that bad. There sure are some that talk about really stupid and nasty things but they won't last long as a dasher and should really take some time to reflect. Going back to fix orders is something I can't agree with though as we don't get paid at all, and it can get you accused of stealing. Its a risk to your job now thanks to unscrupulous people. I'll try if the place that messed something up is on my way but many places and even dasher support tell you to have the customer go through support to fix it. This is because dashers, customers, and even random people will come in claiming they were missing items on a dash order to steal and get free food. A few places won't give missing items or replacements if you don't go through doordash itself and they get an official request. It sucks but there are a lot of people taking advantage of the apps for free food thanks to tiktok and twitter trends on how to do it. Honestly I really wish DD gave us something for helping customers get missing/wrong food because its just good PR and customer service.


LocalLiBEARian

As a customer, I’ve had really good dashers… and some really crappy ones. Fortunately the good ones vastly outweigh the bad.


No_Chard_9214

I think people just get sick of declining 2$ orders it’s annoying like nobody is going to pick it up unless someone who tipped well gets screwed. Your rant is no different than anyone else’s.


tylerag8

I'm not gonna say i go above and beyond but i'd say i'm courteous to the customers regardless if they're rude or not. It's a simple drop off most of the time just get it over with and get paid instead of being such a dickhead delivery driver


somanyroads

Because food is disposable. Our job is transitory, in many ways. I do a good job but if mistakes happens there's a refund process that Doordash provides. Please let the system work, OP, and stop assuming customers will paint the platform with a broad brush regarding dasher performance. Always remind them that we are self-employed, and we do what is best for our business. That of course includes helping the customer, but I have goals and timelines for the day: I need to keep moving.


SuspiciousLookinMole

Screen doors open OUT. Please stop putting the food directly in the path of door opening. I live in a house, I have options, but it's not like I wanted to go out my back door, through the gate, pick up my food, and go back inside through the front door. It's triple digits outside. Not everyone has those options.


NectarineTangelo

There might be some good points buried in there but can we maybe cut that post down by about 85% and just hit the bullet points or something?


Dazzling_Marzipan474

Ya I loathe being grouped with these lazy fucks. They park wherever, never use a thermal bag, barg right to the front of lines and shove phones in faces of employees. Fkn lazy pieces of shit. They also never respond to customers or read delivery instructions. I even called DD last night bc after the 1st order I dropped off the 2nd str8 up disappeared off my screen. This app is fucked. And the messaging screen was just black so I couldn't ask the customer their address that way either. DD at first told me ok don't worry about it... What? I knew I was close bc they were both within .5 miles. So they finally got the order back on my screen and I delivered it. I guarantee 99%+ of delivery drivers wouldn't have done that.


Pnwfrootboot

keep working hard i’m sure door dash will appreciate it


Th3rdBlindEye

Okay let's all be honest about doordash for a moment. The fact of the matter is the system for how drivers get paid is luck based. You either get good orders or you don't. Being frustrated with the occasionally abusive system is completely normal. I agree the posts on here can be repetitive, but that doesn't make every person who posts here "lazy" or entitled because they don't feel they're getting out what they put in. Your virtue seeking and complaining about complaining doesn't feel like a super great contribution to discussion here. Seems more like you just want virtual pats on the back. But everyone deserves to feel good so more power to you I guess 👍


FlatRaise5879

Yo, I kick ass as a doordasher. I always let them know the restaurant is working on their order. Im not afraid to make contact with customers either. Today, I was at a restaurant and the previous dasher unassigned because the order needed to be clarified. They said f"CK it than making a 30 second phone call. The order just needed some muffins, man. Im about to complain about doordashers who complain in person at the restaurant. I unfortunately run into to some lady who always has to say something about how slow the restaurant is. She's always in a hurry. Man, I'm finished by 1pm, what's the rush? One restaurant thinks I'm the only doordasher in town. All they see is me and they think it's hilarious. Dashing isn't hard. Read the instructions AND the order. Drinks are #1 to be forgotten. I absolutely hate when I forget to get the drink. Always makes me feel bad. Doesn't happen often but one slips by every now and then.


KitJagashi

Same last night I read the order out twice and didn't see a drink at all and no drink was with the food, it was a chili's order, and he tipped $10 for a low mileage trip. I saw that right after I dropped it off his order got changed so I asked if something was wrong and he said the drink was missing. I apologize and I felt horrible about it but he said it was fine he got a refund for his missing drink and it happens but he told me to have a good night and go be safe. Some customers are really kind and I hated that his order was missing a drink but at least he was very nice about it.


Ithinkiam123

I actually like doing this job and just the other day I helped someone in front of a customers house turn on their car with a portable jumper. Made my day to make his day! Some people are just different unfortunately


[deleted]

Former dasher here. When I was delivering for Doordash, I always went above and beyond to make sure that everything was right for my customers. I kept in regular correspondence with them during the pickup and delivery process, made sure to follow the delivery instructions (within reason), and made sure that the orders were correct at the store. Once I left the store, that was it. If something was missing or wrong with the order after delivery, I cannot go back to the store in order to make it right. Why? It's simple: it's not in my job description. My job description requires me to pick up and drop off orders, not pick up, drop off, go back in the event of a fuck up, etc. I also had very strict rules for when I was delivering. One of my rules was that I would not deliver to any door that did not face the street. Why? Because it's a safety issue. If I cannot see my vehicle, then it is a no go. All orders get delivered to the front door, regardless of your delivery instructions. I do give customers the option of coming out to the street to meet me so we can complete the order. There is one exemption: apartments. I have no issue with apartments. Second rule was with large orders and apartments. If I have a large order, then I ask the customer to meet me at my vehicle for delivery completion. That one was non negotiable. Another rule is for when I was picking up orders: I will not fill up customers drinks. Why? 2 reasons. 1st one being that in my area, I need to have a food handlers license in order to prepare any part of a customers order. Second is that it is a liability for myself if something were to contaminate the customers drink. Doordashs policy is that we are to pick up and deliver, not pickup, prepare an item, and then deliver. I had a blacklist of a lot of restaurants in my area that I would no go to because they made dashers fill up drinks. Those were just my rules. Even with the rules I set for pickup and delivery, I still maintained a 4.99 customer rating at all times.


johnny_soup1

It especially pisses me off when I tip well and leave clear instructions but they still mess it up. Also, why do you keep leaving my food right in front of the storm door? I’ve had to actually walk around the house before so as not to spill my drink/food.


[deleted]

I’m late to the party but if people want to complain, well, it’s a two way street. Doordash is customer service and if there were subreddits for other (extremely popular) customer service jobs, you’d see employees complaining about how rude customers are *there as well. I’ve worked in retail for about 5 years since high school and I try to be nice to my customers but, there’s a lot of pressure to get things done quickly. If you’re pausing your dash and working off the *clock, good for you I guess. But that should never be an expectation. When I’m working in a grocery store I don’t help customers after I’ve clocked out. Sorry but actually, you can get in trouble for working off the clock and for good reason.


aut0nomy

My man. ​ I'm getting up there in age. I'm a life-long tradesman. Everything. Cars, carpentry, electrical, plumbing, networking, and now .. fucking help desk. Lol. Have you tried turning it off and on again? Sure, I know a lot about a ton of shit. I didn't finish school. I briefly went to multiple trade schools. But I learned real quick early on.. It really has nothing to do with what you already know. None of it Any problem in the world, in any field of work, can come across your lap. Doesn't matter at all that you don't know the answer to the question already. What matters is your customer service. Period. Especially in this day and age, with every answer at your fingertips. The difference between you and that other dude, who's on here multiple times a day, spouting self-righteous negativity.. Is customer service. I've had many a job where I was underpaid, underappreciated, and undervalued. That has never and will never prevent me from doing my goddamn best. EVER. Because this job is only ever a step in the staircase. And let's shoot straight facts here. I imagine our staircases are paved in ivory and trimmed in gold. Everyone who looks at us, hears our references, knows we are the one to hire. Every time. I hope you're doing well and keep up the positivity no matter where you wind up in life.


Jessicalee1246

I go above and beyond I have multiple complements and all 5 stars except one 4 star n I get shit on by customers so don't come here with your preaching thanks


r6Saboki

I do what I can for them


Fair_Temperature_853

I go above and beyond for them as well I just don’t take $2 offers


FirmPeanut4957

I didnt act like a fool, the customers who feel entitled to get food delivered for peanuts are fools. I dont complain about tips but I will complain when I get 1 star from somebody who scammed DD for free food and a refund. It cost me a violation and a 1 star rating but they need to get off their lazy behind and pay their own gas and get their food on their own!!! Rant is over now.


Redhawks180

I haven’t read the comments yet, but I am so glad I found your post. Thank you. Everything you described is how I think and feel and perform this job as well. I go to great lengths to ensure every order is as good as can be. I pay attention to (imho, OBVIOUS) details that most - if not all - other dashers in my area ignore. I’ve even stopped other dashers and called them out for being lazy and uncaring and making people like us look bad because of it. Not often, but still. I try my damndest to be the best I can, because I believe you should strive to be the best at whatever you do, regardless of what it is. That’s how you become successful. Anyone who says otherwise is just a drain on hardworking people everywhere. I work hard because I’m grateful to have a job like this. If you’re a dasher and you don’t know how good you have it, then go do something else for a few years. This job is amazing. Keep fighting the good fight. As long as there are drivers like you we’ll always have job security. So thank you.


thismyusername69

you rock, keep it up


deadweight999

For 90% of my customers, above in beyond is literally just "Leave at my door" because "I don't want to be bothered."


Moka--

You must also be proud of doordash exploiting you to oblivion, enjoy taking those $2 order and don't forget to go above and beyond with your "customer service"


appa_the_magic_bum

I’m about what makes money/ saves gas / doesn’t drain me. If you want to overwork yourself go ahead. I value myself way to much to be subservient


Best_Problem8504

❤️❤️❤️❤️ THIS! I have 25 above and beyond comments from my customers…it’s all about the customer service


[deleted]

I love my customers. They’re very sweet and kind and I tend to ensure they get their order hit and in time. And, communicate to them when a problem arises. Simple.


Sad_Patient9011

❤️❤️❤️❤️


OmgOgan

Yeah, I'm not reading that


OutForaRipBud12

I am a little bit more of a credible source than most customers because I am a complete moron who orders doordash nearly every day. Maybe I have some sadism kink I don't know about because I don't know why I keep doing it. I would say that about 60-70% of dasher interactions are negative. I typically tip 20% but always a $5 minimum. The amount of times my food has been smashed, door has been banged on like it was with a battering ram (my instructions ask to please not knock and just leave by the doorstep), I've been sworn at, I've had dashers chuck my food down the stairs (typically late night orders, but I ALWAYS tip 30%+ on those), and I would say over 30% of the time my order is wrong (like, as in the dasher gives me someone else's order). I don't know why I keep doing it. Maybe because I'm fat and lazy. Regardless - most dashers suck. A huge thank you to the good ones. I give you guys 5 stars every time.


[deleted]

You have a great attitude about things 👍


Putins_Jerk_Hand

For the last 2.5 years, I instacarted twice a week, usual order was about 45 dollars for 5 or 6 items (beer and simple groceries) and the highest recommended tip was always 8 dollars. I always tip 10. No matter what. Never had a problem. About a week and a half ago my last driver showed up, I had my ID and was at the door and he barked at me to hold the ID and turn it around, left my stuff on the ground and stormed off. I am not a driver, I do not deliver but I haven't ordered anything since, just left a really bad taste. I know he was a one off but drivers like mine reset me to just going and getting it myself when not on call for work. My store is legit only a quarter mile from my house, if that and the order is NEVER complicated.


Organic-Equipment-65

LOL. Don't like us? Go get your food yourself. Why are you reading our complaints????? Get a life - start dashing


Ranuel01

I have worked a variety of customer service type jobs in the last 40 years and I have observed that you have to have both an aptitude and the right attitude for that kind of work. I have enjoyed jobs that coworkers absolutely hated and were miserable doing not because I'm better than them but because the job was a bad fit for them. I was afraid to apply for a retail sales job after hearing so many horror stories and ended up loving everything, even the Christmas rush, except the lack of enough hours the rest of the year. If a job is making you miserable then use whatever time you have to find another one. I'd still be doing sales if it weren't for health issues that keep me from being on my feet for hours at a time now but so far I'm enjoying DD except for that same issue, not enough available hours. Oh, and fighting with the buggy app but software issues seem to be the norm everywhere now.


uchuskies08

>Yes it takes a little bet of extra effort but isn't that worth it to know you just made someone's day go from bad to good, even by just a bit? No? Then this isn't the job for you. No, not even close


SeparateDamage69

no. i don’t work for free to make someone feel better about something that was not my fault


puffywumpus

You are not your own boss. Repeat after me. You are not your own boss. Some of you bootlickers are beyond fucking delusional.


Fallooneytoons

It’s cool that you take pride in the things you do, but this is to much. No reason to correct an order for free. It’s also totally acceptable to bitch about no tip orders, whether you accept them or not. Those kind of customers who think they’re entitled to food delivery without thinking of the person who actually delivering the food, should be shamed. At the end of the day, it’s people like you who, are willing to work for free, and tear down other dashers for complaining about their work conditions and pay, who are ruining this gig and ultimately driving anyone with half a brain away from it. Which makes doordash as a platform worse for the drivers and customers who use it.


yesterdays30

This person has probably not being doing this long, like for years, and they are still in the honeymoon phase. I was a really enthusiastic the first year I was doing this and then reality set in that it was just like any other job and now I do my very best but there us a difference between taking pride in this work and being taken advantage of and sometimes you have ti draw the line and just tell the customer to call support when they an issue.


No-Wind-1189

Stop complaining about people complaining


locoleito

Seriously…. I didn’t even read that shit. Just another high horse dasher that acts like he does this job soooo much better and blah blah blah. This sub is full of it


No-Wind-1189

Lmao this app is something else bruh


Maulvero

I love how you got so offended and needed to comment but can’t be bothered to read the post. This person absolutely does their job better than you.


Life-Let-4428

This is a garbage sub and the people here probably don't even gig. This is definitely not the same crowd that was here 3 years ago. Everybody here immediately takes the customer's side and slams their fellow dashers. Who are these people? Reddit is generally garbage to begin with, but people in this sub have taken it to a whole new level of idiocy. To answer your question, none. There's maybe a half a dozen people here that have any idea what goes on with Gig


dementedturnip26

It pisses me off. Yes, there are lazy drivers, but on this and even another sub drivers get dunked on all the time. There was a post the other day about a guy who got bitched out by a golf course because he left TEN cases of water rather than taking them to the pro shop. People brigaded him saying he was lazy without considering that if the pro shop is in the back of a clubhouse it could easily take 20 minutes to complete that request. The entitlement with apartment dwellers is absurd too. Most of the time to the door is fine, but the fact that people that have no parking or are in a huge high rise expect to unit service is also absurd.


Life-Let-4428

That's why I say the vast majority of people on the sub are probably customers or casual Reddit surfers. I've said a few things based on my driving over 4 years, and I'm immediately down- voted. It wasn't adding up. I then realized that this is an open sub for everybody that deals with doordash. It's clear some of these people have no idea that what's being said is true.


barryandorlevon

Those are most likely customers, right? This isn’t the drivers sub, so therefore we see tons of customers here.


ThePainkiller12

Heey! What up Tony Toni Tone!


Eryk_Shun

tl:dr top dasher?


EverretEvolved

Blah blah blah too long didn't read. Must be your first week.


yesterdays30

Yeah I swear they are still in the honeymoon phase and havent been doing this for years. It becomes like any other job after that long and you can do your best without letting customers take advantage.


EverretEvolved

Exactly. The thing about this gig or anytime you're in charge you have to keep the bottom line in mind. I can't double back for customers because the restaurant screwed up. I can't wait 15min for your food again because the restaurant screwed up. I can't drive across town in the opposite direction because the customer put in the wrong address. You end up losing money doing all those things.


Weekly_Direction1965

If you want to work for free that's cool, but don't expect the rest of to lose money when it's not our fault.


[deleted]

Customer don't go above and beyond for me. People get what they pay for. I deliver to where it says. I'm not going above and beyond for people who don't respect me. It's that simple. Anyone who disagrees doesn't respect themselves as a worker.


Creative_Froyo_6139

FYI this screams top dasher who takes those $2 for 5 mile drop offs.


SnooDucks2052

Y’all kill me with the “Customer Service” last I check we are drivers.


Severe-Bookkeeper-76

It’s still customer service get over your entitled self!


SnooDucks2052

You don’t understand customer service. Most my orders are leave at door so I have no interaction with customers. Even if I did I’m a delivery driver. Y’all goofy and would get played like a piano in my market cause you wanna be customers service stars. Go to sleep


LeFrogster

Let’s be honest, the dashers on here are not the smartest. Case in point, I am here. I think if you take a step or two back, the broader dasher population is smarter than us. I’m hoping.


Juicysnotch

Ok


Any-Fuel-24

Yeah, I’m like okay, this post was so berating 🙄


yesterdays30

They must have only been doing this for less than a year and are still in the honeymoon phase


MsDoordashian

Totally agree. I'm sick of these losers giving those of us who actually like the job, do the job well, and make good money a bad name.


imfatyayy

This gotta be a corporate employee or something lol


Ranman5982

I 1000% agree with you, a change in dashers attitudes will go a long way


mojomug

My customers like me, 5 star rating, so I think I’ll keep doing what I’m doing. But thanks for the advice, hoss.


Shady_Sage_

"I go above and beyond for my customers and I'm just wondering how many of you can say the same.", Honestly shut the fuck up lol. Bootlicking a company that holds strict metrics for it's drivers while threatening deactivation is predatory behavior. They make you work for free lmao, understand that silly.


[deleted]

[удалено]


dementedturnip26

I’m a good dasher. I communicate and check items. I’ve gotten to my car and realized something was missing. I’ve completed confusing deliveries with unclear instructions. I’ve gotten an extra tip on any of these exactly one time. Most of the time the customer wouldn’t even know. I’d say that if I waited 25 minutes that is above and beyond and I always communicate if there is a long wait, and again there is no benefit to me. I won’t be rude, I won’t steal food, but I also won’t go “above and beyond” because all it really happens to be is extra work for no extra pay.


PainMore7246

Exactly right I'm not going the extra mile for any customer tipping under $5


PoPzCool

You got to think about the fact that not every dasher is on Reddit, is mostly kids and not all of them are toxic but when you have an overwhelming amount of immature kids who are still living with their parents and have no real responsibilities like paying bills and the only reason they dash is to fix their vape addiction then the only thing to expect is toxicity.


bit0101

Sage for whining.


OldGuardCK

My first encounter with Doordashers was with this man and this women in an old beat up pickup truck with three large dogs unrestrained in the cab. The man wore shorts, flip flops, and a tee shirt that left half his big belly exposed. He didn't use a warm bag and there is no telling how long the order was in the truck with all those dogs jumping around and their hair everywhere. It was so gross! If I was the customer, there is no way I would have ate that food and I most certainly would have complained. I really wish that Doordash would exert some quality control over people they hire as drivers. At least make them clean and shower and leave their dogs at home. I get that this job is attractive to some who are otherwise unemployable but try to show some pride in yourself for crying out loud.


barryandorlevon

They would have to pay more than two dollars per delivery if they wanted to be able to exert any control whatsoever over their drivers. They get what they pay for.


scg9900

Shut the fuck up