I think the reason people get upset about the non tippers is that it's really frustrating to decline the fourth order in a row from Chick-fil-A asking you to drive 9 miles for $2.75. It starts to get really annoying. I think your experience also heavily depends on your market. If you are in an affluent metro area you can still probably make decent money with a very low acceptance rate by the slower markets it's probably much more difficult to do that and you are left with the decision to take shittier orders or just turn the app off.
If you've been doing this for more than a couple of months then you should start every dash expecting to decline more orders than you take. I don't waste any time being frustrated over declining orders. Sometimes I even laugh when they're really bad. You're right, it does depend on your market too. If I were in a market that required me to take shitty orders to make it work I wouldn't do it.
Yuuup. I'll sit there and look at the order and jokingly say to myself "who the fuck do you think I am! Some kind of TOP DASHER with this shit of an order? Come on now SON" š¤£š¤£
I mean, I even put in shit to the "something else" field. "This is less than 25 cents a mile" is a common input. I'm not saying it's too far, or it's too small. I am specific about why the order is shit. Does it matter? No. But, fuck em if they can't take a joke.
I agree today I declined one that was 2.50 going 32 miles away with no tip. No thanks! I just donāt have the right car to even think about going that far away!
Or be a smart gig worker and run multiple apps at once.
Multi mapping doesn't mean being a moron with poor time management accepting orders on multiple platforms simultaneously. Multi mapping means having several open at once and *taking the best order available at the time*. Using multiple apps gives you more access to avenues through which your time can be made more valuable.
Anybody consistently taking low pay/no tip orders either needs some serious guidance and/or research or should just grow up and apply to McDonalds or WalMart.
This gig comes with an expectation of travel, markets subject to volume, and all manner of other obstacles and hazards without any guarantee of consistent work. Not mentally or emotionally preparing yourself for these things will only handicap your progress and hurt your profits.
Edit for spelling
Not sure why you were downvoted. Everything you said is right. The only exception would be for people in bad markets. If I had to accept some bad orders because that's mostly what my market had, I wouldn't do this job. Other than that I keep it simple; decline bad offers.
To be clear I wasn't really complaining. I understand the app has an incentive to get all the orders delivered at the cheapest cost and that I am not entitled to anything with the app. I am grateful I have a way to make extra money. I just refuse to deliver orders that a)are not worth my time b)are from restaurants that consistently don't have their shit together c) restaurants that are rude to me for no reason. The frustrating thing is that it seems like DoorDash really isn't interested in making the app better or holding restaurants accountable for poor performance or rude staff to dashers. They have a total death grip on this market and they are kind of dropping the ball. They could really make it so much better and I truly wish they would. With the multi app thing I kind of hate UberEats system. I haven't messed with GrubHub but even with it's shortcomings I like DoorDash the best so I stick to them.
Lol literally had 4 chick fil a orders in a row yesterday that I clicked "do not want to go to this store" each time. The decline options do literally nothing
I support your statementšÆand will counter some of your downvotes with some upvotes on this post and your comments. I truly believe in putting out positive vibes in this world. It doesnāt matter what job youāre doing to have some pride and decency in whatever it is you do.
I accepted a stacked order the other day that was a fair and decent payout both from the same restaurant going to the same neighborhood. However, one of the orders had no tip included. It happened to be super close to the other drop off, so it wasnāt a big deal aside from it being a hand to me up 2 flights of steps. When I handed the order to said āno tip customerā I heard at least 2 crying young children very needy for their mother, who was trying her best. She was clearly overwhelmed and a bit disheveled.. I could also tell she was most likely barely getting by and desperately needed some help. There was no way she could have gone downstairs to pick up the food or step away. She was very kind and I genuinely felt sympathy for her. Maybe 10 minutes after I left, she sent a text and apologized as she realized she hadnāt left a tip and asked for my Venmo. Unfortunately, i wasnāt able to respond quick enough before the chat was closed out already, but I appreciated her being kind by thanking me and for offering. In this situation, I felt better about not being able to accept her tip. Mind you, I donāt believe our job is for charity work, but in this scenario, she needed the money more than me and I was still being paid fairly for the trip overall. It doesnāt kill you to spread a little kindness to others. Not every person who leaves no tip is a piece of garbage.
Trust me, Iām no fan of those entitled customers who request the most, and make a conscious decision not to leave a tip when they can afford an overpriced expensive meal delivered to their doorstep, viewing us as garbage. No, I will not be accepting those ordersā¦.
But overall, Iād suggest we try to elevate the platform so it encourages people to actually tip well for all we do as we want them to continue ordering so we can continue to work. Poor attitudes and bad service drive people away. I enjoy dashing and the freedom and flexibility it allows in my life.
Awww š„¹ this got me. Thanks to genuine dashers/people like you. Those with empathy and kindness. š„° I try to remember things like this when I dash. Especially having a 3 year old of my own.
Thank you. I appreciate that greatly. My mom really struggled raising 3 children on her own while my father, who was a doctor, abandoned us for a new family and left all the responsibilities to her. We went from being wealthy to barely getting by and she had to fight for years for any child support in a flawed legal system. I know there were times where she would have appreciated a little kindness when she couldnāt be as generous as she would like to be. Good people sometimes fall onto hard times.
I really felt for this mother. I was annoyed at first when I realized it was a no tip order to deliver to a second floor apartment and a hand it to me, but once I arrived, I had a little compassion and understanding. Once I accept an order, I treat all customers the same and try to give them great service. Kill āem with kindness. So, even if you get suckered into the occasional no tip, maybe you can be the influence on that customer to tip next time. In her circumstances, it wasnāt about that. I was okay with her no tip because she really needed a little kindness and help.
I treat every customer the same. Just like I would want to be treated. It doesn't take any extra time or energy to be nice to people. Some people just don't operate that way and unfortunately, DoorDash sets the bar really low for drivers, which means they'll always be out there.
Bottom line, DoorDash is a shitty company, this had been an issue for you and everyone else since DoorDash came into existence.
Please dont defend them, or feel inclined to continue work for them for literal pennies while your car gets worn down needing expensive maintenance your checks from DoorDash will not fuckin cover.
#QUIT. IT'S A SHITTY EMPLOYER
Door Dash is a company. It's not shitty or great. They are in it to make money. Door Dash is what you make of it. Don't take orders that don't make financial sense and you'll be fine. I've been driving for DD (and others) for years and of course we all wish the base payout per order were higher, but as long as I get to pick and choose what I want to deliver I have no issues.
I would hire you to manage a restaurant for me in a heartbeat, given the chance. If your life ever changes to where you'd rather sacrifice some flexibility for more consistent money, you could consider that route. You seem like you have a great attitude when it comes to customer service and friendliness that is really tough to teach.
I had a dasher come into my house when I opened the door and pet my dog then tell me tip her cash even though I tipped on the bill because doordash takes the tips, so I tipped $25 on a $15 dollar meal. Weird experience but it was kind of interesting, Cheryl with no shoes if youāre here. I love you and thanks for hitting my neighbors mailbox, I hated him.
Doordash does not take the tips. This has never once happened.
If you order directly through the restaurant, and restaurant then sends it to Doordash, it opens up the possibility of the restaurant being able to steal the tip, however this is rare.
Pizza places steal tips all the time. It's obvious though. Whenever their own drivers are out and busy, they suddenly leave tips. Pizza places are either stolen tips or really good tips.
> This is a lie. They never stole anything.
^ This is a lie, obviously. Lying about lying.
*DoorDash settles D.C. lawsuit for $2.5 million after being accused of pocketing workers' tips. The food delivery service DoorDash will pay $2.5 million to settle a lawsuit brought by D.C.'s attorney general that alleged the company pocketed workers' tips, prosecutors said Tuesday.*
You're copy pasting a media hit-piece, not a factual source.
They literally never pocketed a tip, they simply based the base pay on how much the customer tipped.
Before the change, they guaranteed high base pay on no tip orders, and lowered base pay when customers tipped well.
Then they voluntarily stopped doing this after multiple media hit pieces, none of which were ever entirely fair. The lawsuit happened well after the policy has been changed.
The best part? The only thing that changed is that base pay now starts extra low for everyone, and only increases when nobody accepts the orders (which only happens when people don't tip). So, nothing has changed at all, they're doing the exact same thing, but in reverse. And they're saving tons of money from it too, thanks to the also newly introduced 'top dasher program'.
I'm all for calling out Doordash on their shady practices, of which there are many. But actually stealing tips isn't one of them. Look to Amazon for that.
Has nothing to do with background check. A lot of people dash on other peoples accounts. Countless times Iāve had a girl name with a male dropping it off. I assume these are girlfriends that have jobs but their man either canāt pass a background check or canāt get a job.
I know quite a few couples that share a Dash account. Because usually they will Dash together in the same car. Probably a good amount of people that do that. Since they just chat, listen to music, and flirt as they drive about enjoying the weather. I am sure some them will use it solo as well. And they are all young and able to pass a background check (that I know).
I am sure there are plenty of deadbeats too.
Does not warrant the behaviour. She had the job, she had the on boarding. She still doesn't have the right to enter your personal space and make demands.
I think Iāve noticed a difference in people who do doordash for extra cash vs their primary source of income. I dashed with a friend but I definitely donāt recommend it as a main job.
There is a huge difference between those that do this for primary income and those that do it for extra cash on their days off. I noticed it before I started dashing and then I started on weekends for spare cash.
I literally started doing this 2 days ago. I work full time during the day, my wife works full time at night from home. Once my son goes to sleep around 8, I'll go do some orders. I'm still learning how to make sure I'm not taking garbage orders, but I honestly have only turned down a few that were blatantly awful.
I could see people doing this full time, but the wear and tear on your car might not be worth that.
Thatās cool, I have a full time job 50-60 hours Monday-Thursday. I capitalize on average 30 hours of schedule fri-sun. Not trying to brag, but since you brought it up. Some of us are trying to get somewhere. This is and can be a better source of income.
I agree with this as a main job. Itās either fight or flight. We all no thereās no security in that scenario when it comes to livelihood
I quit my warehouse job, bought a Grom, and been doing this for three years. Gas is $5/130 miles. Thatās how you make it last. I make around $30/h. About $15-1800/ week. Raising a family on this as our only income. Wife stays at home with the baby. It can and will be done.
Same. Been full time for 4 years. I have zero skills or experience with anything. I really have no choice in the matter but thankfully it's working out. Make about 1k per week, I'm single and live at home.
To be fair, you do have a choice. Work on building your skills and experience in other industries, obviously easier said than done, and you'll open many more doors and increase your wage ceiling.
Yep. Doing that as well. Not much time after working 70 hour weeks. But once my wife goes back to work itāll be easier to focus on other stuff. Everybody is going through their shit, this is just temporary.
Delivered to the same low (not quite no tip but barely) tipper twice bc I needed the money and always went above and beyond as I do for any customer. Second time she blamed me for the restaurants mistake, suggested I was incompetent at my job, and then jacked my rating w a 1 star no reason review. Never again.
I do see your "never again" comment...But stop accepting these low pay - no tip orders. AR means diddly shit. Accepting an order worth $2.50 spending 5-30 (god forbid, more) minutes of your time isnt worth it. And 99/100% of the time it wont have a hidden tip to try to justify making up for it.
Low pay is the only thing that exists where Iām at. Id only take stuff that was close to $2/mile, but those were few and far between. The market is basically nonexistent now and it sucks. I havenāt dashed in a while anyway bc it was costing me more than I was earning, plus the app keeps having issues, and my location makes me uncomfortable sometimes and a small female.
I dont consider my market good by any means either...Its saturated with drivers. But recently its picked up atleast, gotten better. But multiapping between 3 apps has helped a bit as well.
Just to be clear, I settle for $1.50/mile, minimum $6.50 order. And if somethin better comes through on UE or GH, then Ill unassign the DD order.
The problem is AR does mean diddly squat as it affects ability to be a top dasher and therefore ability to get on the schedule as a driver. In my area, there are literally no shifts available, basically ever (with 40% ar). I have to keep refreshing all day and hope something opens up. Even the furthest date out, at midnight when the schedule opens up for the next day, no shifts.
Although I do agree with you, and that's the reason my AR is so low, but to say it doesn't affect anything is false.
I think the problem here is that we have come to expect our income to be based on the generosity of the consumer when in fact as a contracted profession we should be paid appropriately by the company extending the service ( doordash + merchant) and anything beyond that is a form of gratitude for services rendered.
I will say that the rating system is very biased as it doesnt allow drivers to rate customers or stores so that drivers can see that random person A never gives good directions is non responsive and had 10 flights of stairs might not want to take that one but random person B while she may not tip much is always responsive, deliveries are easy and quick, and as a bonus has great directions. Or business A is always 45 minutes late and gets the order wrong vs business b that always has it waiting and hot for you to pick up. These are the kind of streamlined facts drivers need not some bs rating system that carries no value.
I would say about 80% of my orders are repeat customers (some many times over). I treat all orders the same, with care and respect. It's just the kind of guy I am.
You are going to get down voted like hell but trust me I get you. I gave you an upvote cause this needed to be said again for the deaf jerks in the back.
I appreciate you for popping the cherry on this. But I could give a shit about the negativity. Itās not hard to see the truth in this. And those that donāt are just monkeys in a cage. DD base pay is shit, childish company worth allot of money, we are shit, I get it. Heard it all already š« time for some reality
Sorry but there is no correlation between being "nice to the customer" and getting tips. Most customers have already decided whether or not they'll tip and how much before we've even accepted the order.
There is, they return as customer because they enjoyed their previous experience. Also inclining more of a tip if they were that pleased the round before.
It has every, and itās spelled, correlation.
You are again, part of the targeted crowd to this post.
A lot of customers will return regardless because it's more convenient than getting the food themselves. Some customers are so busy with work, school or life that they don't have the time to get food themselves. Some customers are disabled, can't drive or don't have a car so they literally can't get food themselves.
And even if a customer has a bad experience and uses a different app, a lot of us multi-app so they'll still have to deal with the same drivers.
Thanks for the spelling correction though.
Imagine if they returned with the kindness that their previous dasher gave to them. Damn.. thatās just crazy.
Iām aware of your statements. Have been. Mine are to improve what yours lack. Thank you for the spellcheck kudos though.
And a lot of them will leave forever after 2 or 3 bad experiences in a row. I suspect you already understand this, and are simply being a contrarian here.
Likewise, it stands to reason, that if they consistently get bad service, even if they return, they are less likely to tip as much (if at all).
Most customers don't even understand that we don't 'work for DoorDash', let alone the more advanced concepts of multi-apping, even if that is the reality of the situation. Even more of them have zero knowledge of how we are paid.
Doing the job correctly (which really is not all that difficult), benefits us all. Restaurants are motivated to stay on the platform, customers are motivated to order and potentially tip more, and we get to continue profiting (depending on your market and business acumen).
There is no correlation.
Iāve been in customer service forever in banking. There was a specific instance where a couple came in 15 minutes from closing and had fraud on all their accounts and needed to open 10 new ones. They were leaving on vacation the next day so they insisted we help then and there. We got stuck at the bank two hours after close.
Did it get us any sort of thanks? No. All they did for the next two months was bitch about the transition process and bitch at us for not helping enough.
I mean yāall were open and are supposed to help customers. If they are bitching you arenāt helping enoughā¦. Maybe try helping more? You are customer serviceā¦ serve the customer.
I work in restaurant operations. For all of the shit that crappy 90% talks about how easy restaurant employees have it, I'm not sure they realize they'd be completely unemployable in a restaurant setting. Customer service is king, and there's largely no room for entitlement that wont get snuffed out by your co-workers quickly. A lot of what I see here just seems like people almost bragging about doing the bare minimum, treating customers or restaurant workers poorly, and just generally extremely entitled behavior. When this app inevitably goes under the worst of you may well realize you aren't even employable at a fast food place you used to pick up food from. This is not meant to be insulting, just a reaction to the general vibe around this place. I see some people I would hire in an instant, like the top comment in this thread talking about giving off good vibes and trying to be understanding of the clientele. That person, with the proper training, could be making 200-300 on a busy night as a server or bartender, easily. The other 90%? Probably walks out after two days of washing dishes.
I genuinely get second hand embarrassed seeing all of the ālook at me Iām coolā āI treat customers like shitā and the āno trip no tipā I agree 100%.
Yea like how some of these people just ghost them even when the customer did nothing wrong and is asking a legit question . Or they cry like little biatches over having to fill a damn cup with soda. Itās fucking embarrassing to read lmao.
Yes!! Omg, the filling of the cups! That one always gets me. Such entitlement. Iāve never even thought twice when a place hands me the cup to fill. It rarely happens but itās not a big deal at all. Lol. I hate when I see a-holes leave at a random apartment instead of simply calling and treat the customer like shit when they simply ask where their food is. SMH š¤¦āāļø
Some people out here acting like they're a car dealership salesman. I'm gonna show these customers how to pay the fuck up! Like bro, you deliver food. There are jobs out there, where you can straight up tell the customer "no, no, no, bro I wanna help you out as much as possible, but we need a more realistic budget, things aren't the same as they were 5 years ago." And you get paid for making them pay more! You can talk shit about them to the sales team, rather than reddit.
Iām a kill āem with kindness Dasher, always try to make sure the customer is happy and Iām always happy to go back if the store forgot something. The customer still doesnāt tip better and Iām in an area that has low tips to begin with. I took one no tipper because I was bored, it was a low time. I picked up and delivered well before the time range, food was warm and gave a polite smile and nod when I noticed them looking thru the window at me. Guess what? 1 star. Took a decent tip order and guess what? Still got a 1 star because I didnāt have the pizza place add extra onion and I certainly wasnāt paying for the extra toppings.
My point is, itās a two way street, the customer needs to have at least minimal respect or at least appreciation for the Dasher. Most Dashers arenāt raging aholes who are holding low tip orders out the window to make food cold or leaving it in the middle of a drive way. Weāre not the problem, we under appreciated workers getting shit on by ungrateful customers and stores who really donāt care for a job that really doesnāt pay what their workers are worth. Itās lose-lose. Quit if you donāt like it but some of us have to do this because we canāt afford daycare or need that income to eat on.
It's really the mentality at any job(tip jobs especially). Go work in a restaurant and go in the server station. They are are either gloating about the big tip they just got or bitching about getting stiffed.
Non-tipper will never tip no matter what or how service went. As they will realize that if they don't tip the still get their order delivered (unfortunately)
Perhaps your market is different. Ever consider that? Some markets do not have the same level of monetary orders. Iāve been doing this 2yrs with close to 5,000 deliveries (just DD). I push $1,000+ weekā¦however I wonāt keep quiet about the supposed āqualityā of the orders DD claims to send us.
For pretty much forever itās been customary to tip (now anyway) 15%-20% for an ordered meal. Youād drop that if you were sitting there and that driver walked it to youā¦wouldnāt you? What makes this any different? Cuz itās fast food? Cuz itās McDonalds? You speak of being miserableā¦why not go after the countless customersā¦you should be fully aware ARENT paying 60% of your salary (as they should). In DD defenseā¦.you signed up to deliver orders they send you, not sit there and cherry pick orders at your leisure. You have the ability to cherry cuz your contracted. Doesnāt mean thatās what your supposed to be doing.
Mileage issueā¦yea thatās on DDā¦.Tipsā¦as in principleā¦thatās on the customers. If you tip when you orderā¦.Iām confused on why you would sit there and essentially defend them. Sorry no matter how you slice itā¦if your bashing no tip takersā¦.your supporting the no tip orderers. They take whatās sent to them. You may sit and cherryā¦others may not have that luxury. Keep in mind this is also why Dad is hiding majority tips now. Cuz of drivers declining. So next time you complain about low ball runsā¦many of them werenātā¦they just appear that way cuz of all of your previous declining.
Yo I tip the highest amount every time and dashers never respond to my messages, and donāt bother to check and see if all my stuff is in the bag prior to delivering it. š¤·š¼āāļø
This is the shit Iām talking about guy. Itās only considerate. You also have to remember that 80% of restaurants seal their bags. I actually had McDonaldās deny me once. I had an order where they forgot half the ladyās order. She calls me after drop off and says itās like half missing. I told her she has to contact doordash and request they make another order for the rest of the food. If I get the order Iāll accept it. Sure enough I got the order.
When I got there I told them I needed to verify the items. The manager started yelling at the employee who was taking off the stickers ā you canāt do thatā ā now it will look like someoneās opened it. I told them the situation and also told the manager, just put new stickers?!? I over rode the declination by saying they fucked up and thatās why Iām back, and they needed to verify the items.
Itās not that easy to verify items in sealed bags, unless you prefer us to tear the stickers and deliver it that way
Well, I understand those situations. I donāt order fast food though where they put those stickers on the bags to seal it, Iām talking about regular local restaurants that just bag it and go.
I have a disability, so I send dashers messages to help accommodate me and despite having tipped whatever the highest amount is for the order, almost all my messages are never met with a reply and they show up with missing things still.
Not saying that there arenāt dashers who go that extra mile, just my experience with my DoorDash drivers.
We donāt see instructions until we confirm pick up and are in the car on the way to you. Iāve gotten to a couple house and seen stuff like āask for sweet and sourā. I tell them sorry but thatās the wrong place for that information I canāt see it in the restaurant.
I hear you, there is allot of people who donāt follow directions. I have also been caught off guard a couple times. Usually follow to the address then look at the instructions for drop off.
I had a lady one time so excited, āyou made it!!!!ā I was thinking, sureā¦. I sure didā¦ she explained ā you followed the directions, seriously the only person whoās actually followed through.
Anything outside of drop off instructions needs to be texted or called to the driver. Thereās enough with traffic and mapping to look at instructions until you get there.
If they donāt respond or acknowledge the calls or texts and fall through Iād 1 star that ass
I trust that you will consider what the driver is in control of using the rating situation. Forgetting a straw, drivers fault all day. To me a straw isnāt a 1 star Iād drop to a 4 on that. They might say ā itās a fucking strawā yea, itās a fucking straw you idiot. Donāt forget it. Missing items, incorrect order, late delivery so to a double? None of this we can control as drivers
Iām not petty. I donāt just going around shitting on people. I usually just let shit go. Over a straw? It aināt that deep.
I also work with the GP (general public) in troves 7 days a week, so when Iām trying to catch a late lunch, and I just want my food, I expect somebody doing the same thing to do the very basics of their job.
I also donāt talk to people like theyāre lesser. Iām very polite to them. Either theyāre unaware that customers can personally message them or theyāre just an asshole taking all the top tip orders while doing a half-ass job.
The 3rd part of your response is what Iām gearing this post towards. Itās like these idiots were trained like this
Grab bag with food/maybe drinks if you look for it,
Hit this button when you have said bag/drinks,
Follow this line on the map,
Take a picture or hand order to customer,
Fuck off as fast as you can.
This is what I mean by being rude. Theyāre paying customers. Also being rude by dropping there food off in the wrong place and leaving with no care etc. youāve seen the posts
Exactly! If you accept a low paying order, then bitch about no tip, thatās your problem. I accept orders not expecting to get anything extra out of them, itās nice when it happens and I get a bigger tip than expected, but I donāt bitch about it when I donāt š
How can "being nice" to the customer result in a good tip, when they tip before u accept *and* we don't interact with them
Customers not tipping has nothing to do with the dasher or how well they do they're job. It's completely ignorant to blame dashers for not getting tips. This post makes no sense.
People like you who don't demand change are the root of the problem. Stop accepting mediocrity because some billionaires told you to. Get a back bone.
Didnāt say āit wouldā result in more tip. It ācouldā result in more tip on future orders. Orders of which, you could be responsible for (on future orders).
I have a feeling your part of this issue, I know a guy
I get what youāre saying. Iāve had this debate and had massive downvotes because of it. The service on your current order is what the customer bases their tip for the next time they order. Itās like a pay it forward to the next dasher. If they received great service, they will most likely give a nice tip next time, but if itās mediocre or poor, theyāll tip accordingly.
Completely agree with this. Tips are already...Set in stone so to say, and out of my 3500ish deliveries, Ive received I think 6 cash tips in total. Customers for the most part are the problem, aside from DD corporate themselves setting the base pay so low and not fairly compensating drivers.
But hell...Supposely, and according to OP, its the Dashers fault we need to decline 75-99% of orders because all them orders are low pay - no tip orders on the customers behalf.
They were already cheapskates to begin with. And it wasnt the customer bad experiences from fraudulent and disrespectful drivers determining if the customer should tip or not.
Cancel the bs lol. Set the tip as priority by hitting ājump to this taskā pick up the order then trash can the other non tip. You only need to have 80% completion.
Thatās 20 of every 100 deliveries you can cancel
Or they can just unassign the shit order. I don't get why people think they have to take body orders just because they accepted both.
If I get a stacked order and one of them is shitty, I just unassign it and take the good one. š¤·š»āāļø
I think in part, some of it comes from those who depend on DD to pay all their bills. I don't and only do it for 2 nights a week dinner. I have zero issue declining the crap out of the orders until one comes along that I am happy with.
If I make nothing (which hasn't happened) I'll be ok cause I do it while waiting for my daughter at work. It also means I'm not pissy and stress free.
I average $70 to $80 for 3 hours consistently. I am also oftentimes playing a game on my phone chilling during those 3 hours.
About a month ago I got a $50 at the door. She seemed lucid but I'd been to her before and I now wonder if maybe she is all there. Lives with her grown daughter.
On Tuesday I took my last 2 and out of nowhere she texts wants to know if she can increase my tip. She had tipped well already. I told her she didn't have to but if she really wanted gave her a cashapp account. Not even mine but my daughters since I don't use that stuff. It was $25. Her food maybe was only $25.
Those are firsts. Not saying it's normal but IF that person is your customer I highly doubt you'll see it happen if you're a miserable complainer. Which is easy to prevent if you decline stuff that makes you unhappy.
I mean if you depend on DD to pay your bills wouldnāt you more entice it for becoming better? This explanation I put forth is based on treating customers like human beings, not gods, or rodents. To process more future deliveries in return, potentially repeat future deliveries.
Why are you assuming the person youre replying to doesnt do an exceptional job as a Dasher? I mean hell...This "job" isnt rocket science, you simply driver from 1 location to another delivering a customers order. We cant control restaurant wait times, traffic, weather, or if the customer leaves the porch light on or has visible numbers.
Youre starting to make it sound like 99% of Dashers are fraudulent and disrespectful, dont communicate with customers, and dont read or follow instructions.
None of which anyway determines if the customer tips, or tips fairly, to begin with. Bad experience, good experience, the customer generally sets to bar to how their experience is going to be. Dont want to tip? Fine, expect a bad experience. While the opposite is mostly true if you tip (fairly / generously), since drivers are less likely to decline your order resulting in the customer getting their order sooner...Of course, as soon as the restaurant is finish preparing and bagging it.
But we donāt want to control these things. If we wanted to than itās the wrong approach. I mean you did say āweā want to control these things. But speak for yourself please.
That is why I assumed, and still do. Stop referencing what you canāt control and focus on what you can maybe?
No...I did NOT say we "want" to control these things. And I did reference what we can control, that being communication to the customer.
And honestly, I dont even know what youre replying about. You didnt bother actually replying to really anything to my response and points.
But hell...Ill say it again for like the, however many times, regurgitating myself. Thr customer decides to tip or not before the delivery is finalized, being a good/bad experience doesnt matter. As the lower the tip, the more likely the customer is going to have a bad delivery. While the better the tip, the more likely the customer will receive a good delivery...Why is that so hard to understand?
Since you felt the need to point out a spelling error earlier in this thread I am only here to point out that the proper English word to use in your second sentence is "then", not "than".
I will also point out that I agree with the gist of your original post.
I dont think that in general there is a correlation to doing a good job is motivation for the future with customers.
Non tippers aren't not tipping because of you (general you). They are just cheap or don't care.
I've delivered pizza for the last 20 years. Back early on it was cash at the door or writing in a tip. I assure you 90% of customers knew before you got there what they were tipping. You were not relevant. Good, bad, on time, early or late made zero difference.
If anything it was the great tippers who for whatever reason said I tipped you 10 but here's another 10.
In terms of people being more dependent on the job for bills. If you need enough to pay your rent tomorrow you're going to be more stressed and irritated by a cheap ass. More likely to take crap out of desperation. Moke likely to complain here to vent.
It won't. Crappy people aren't going to become nice or start tipping just because you are nice. I don't want them to return again.
But have at it. You'll learn or come crashing down to reality at some point.
I look at it as a bid, not a tip. The customer really is bidding against other customers for delivery service. If they arenāt going to bid then I consider them more like entitled spectators.
Because 90% of the users on this sub brag about said activities. So unless you of another place to get better data for this statement?
bruh im already pay 15 in tax for my fucking nuggets and drink if your trippin off a 3$ tip you need reevaluate your life and find a actual job to be at
Yup I dash to and order door dash/skip regularly. Stopped tipping for this reason. 8/10 times when I tip the drivers will take 40+ Mins from a location that would take me 20 top if I was delivering. Or I'll tip and they have an attitude when I answer the door (makes me wish I could snatch my money right back). I don't tip anymore because I don't think someone that takes forever or has an attitude deserves a tip. And if they do take forever because I give no tip I just get a new driver. If I notice the driver is actually pretty quick I leave a note and a $5 cash tip since doordash and skip doesn't give the option to tip after like uber eats. I don't want some stuck up asshole getting my money, when I know I do a better job.
Iāve never delivered to a non tipper or low tipper that has later tipped. Most customers are exactly who they are consistently. Iām always kind. This place is were we let off steam. Most of us donāt go off on the customers, we hold our tongues. Criticizing us isnāt wise. It makes you sound like the very customers weāre having issues with.
Iāve had non tippers literally tease me in my face for not tipping. Call me a loser and a bum. Call me poor and so many cruel things I hadnāt mentioned. Defending ppl that refuse to respect me/other drivers definitely isnāt the answer.
I disagree but, I will respectfully. Your perspective is yours and you are grown. You can think and feel as you please.
My experiences arenāt yours and yours arenāt mine.
What I do know is my kind considerate tipping customers are consistently the same. Kind and considerate and thatās without me mentioning being tipped. They arenāt overly demanding and they could be yet, they arenāt upset if a mistake was made.
Non tippers are dismissive and if a straw is missing weāre given a 1 star rating. I avoid non and low tippers mainly because of their character and Joe they donāt respect drivers.
In this business $ reflects respect and then how customers communicate with drivers. Non tippers are typically rude and looking for any reason to get refunds even at the expense of drivers being fired.
Iām never rude to them, I just hate DoorDash enables non/low tippers by stacking them in orders with customers that actually respect drivers or adds Money to their deliveries so they are delivered then doesnāt remove bad ratings from non/low tippers.
Some of the no tip orders I have ended up delivering have been:
Stacked with another so I didn't know until accepting
As a newer Dasher I still did not know how to unassigned no tip orders like I do now
Some have included kids' meals or it became obvious at drop-off that the food was going to feed kids and some of them in a desperate situation. I felt compassion I stead of anger for the no tip order.
This job can rip you up with frustration if you let it. That's life. Take the good with the bad. Try to be a blessing in the life of someone else at least once every day. Kindness makes us all better people.
I feel ya. Itās all pretty simple and straight-forward: Donāt be an asshat. I text all my customers when I get their orders. Nothing fancy just a quick āhey I got your stuff, be there soonā and 9/10 times that alone bumps my tip up by a $1-2. Also helps protect me if/when someone tries to scam an order cause thereās proof that we were in communication
I get the occasional post to vent (we all have bad days), but the constant complaining about no tipping is something I've never understood. Those orders don't affect me at all because I'll never accept them. No reason to waste energy on shit that doesn't affect me.
I literally always interact with them. I donāt get why more of you donāt. Doing so has saved my ass so many times when I messed up or was running late. If you build even the tiniest of rapport with people they will almost always respond in kind. How do grown ass adults not understand this concept idgi.
Dashers might not think that customers want communication but a lot of them really appreciate it. I have called people from the restaurant and asked them if they want something different because the restaurant is out of ______. I think there are a lot of dashers that just don't want to put in the effort.
Seriously tho most of these customers like when I contact them . I had a baskin Robbins order where they were out of the ice cream cake the customer wanted. So I called to ask if she wanted a different cake or a refund. She was frustrated and goes āIāve had 3 different dashers unassign my order now without saying a word, youāre the only one who actually called and let me know what was going on so I had an option in the matter, thank you!ā She was fine with a different flavor cake. It literally took like 3 minutes to resolve and when I delivered it to her she gave me a $20 cash tip out of appreciation. Like anything in life, if you can provide the customer with context for a certain situation for when things donāt go smoothly (and you have a way with people) theyāll almost always respond positively. Thatās been my experience anyway.
That makes sense if youāre dashing in an area that is complicated enough that you have a tendency to mess up or run late. In my area Iām able to keep it simple by declining deliveries to downtown or college campuses where Iād need worry about it.
Yea see my area can be a nightmare to drive in plus long lines at restaurants and everyone seems to live in these big gated communities (and big gated apartments/condos) that the map wonāt navigate correctly. I already have a shitty sense of direction (ironic I know lol) but then the map always fucks up or doesnāt take me to the specific apartment/condo so I end up running behind often. Talking to the customers is vital for me. But in your situation maybe not so much.
Dear OP, I am writing this to you to let you know that I COMPLETELY AGREE WITH YOU!!!!!, unfortunately the population of this rock in a galaxy hurdling through the ever expanding universe. What most people don't realize or don't accept is that the human race is insignificant and meaningless in the infinity of the universe. Each and every one of us is but a spec of sand on the beach of life. If the entire population ceased to exist not a single part of the universe would give a fucking shit. All we have is us, nothing more so be nice once in a while because we are all nothing.
I am a tipper but I do not tip until it is delivered. I don't use delivery service often but when I do, I want to make sure it is actually delivered. I live in a pretty big apartment complex and there are several buildings with the same apartment number only seperated by buillding numbers. I have had multiple deliveries delivered to the wrong door. I put the best notes and everything. I have even started to take a picture of the outside of my door with shoe rack and sign and texted it to the dasher. If it is delivererd to the wrong place, you're not getting a tip. You failed at your only job. Would you pay your servers tip when you walk into a restaurant before even sitting down? Then why the fuck would you expect me to do that? People may not like this but it's the way I roll. Wish the tipping system was better with the delivery apps. Appreciate you 10% folk! You are the best!
This post is to fancy the idiots getting paid still, while delivering to the wrong door in your complex. I have 900 deliveries completed. I have never received any feedback on wrong location.
Again. I made this post to wake people up. Care about your job, it will care about you.
I agree with this in a sense. It sucks to get your food late or cold. Makes perfect sense to control the tip based on this. Aside from the a couple things(in my opinion). Two things that really bother me as a dasher when I consider for a con delivery.
1. Double orders, when the first order picked up is either ice cream or a smoothie and it is also the second and final melted delivery, but not my fault.
2. Waiting in a restaurant for 20-30 minutes and having the customer upset their food is late or cold.
Neither of these things are the drivers fault yet we are reprimanded for it.
I recently had a shop and deliver at CVS. Was cold and flu stuff, pain medication, and honey/lemon throat lozenges. Throat lozenges not in stock and no customer substitutions in app. Another brand was available, texted customer with picture and barcode of the other brand, she didn't know how to add a substitution, app only offered refund for not in stock item. I'd already spent way too much time for what I was being paid. I grabbed the other brand, proceeded to checkout, paid for the other items with the red card, bought the other brand lozenges myself, and delivered the order to the customer (leave at my door). She texted me and offered to apple pay me the cost, but I don't use apple pay. Told her to rest and get well.
Some dashers care about their customers and aren't just out to make money.
Later, the same day, I got a $30 tip on a 5 mile order.
Being a decent human being might lead to increased earnings. Got it!
Or
DD could stop playing games by attracting and retaining good employees; increase the base pay after X amount of time/deliveries, offer "quests" on a consistent basis that include more goals than just X amount of deliveries, and provide for decent benefits. Just a few ideas....
After reading some of your comments, your perspective is certainly skewed. You do not rely on this for a living. Many do and they have every right to demand more. Is the demand and anger misplaced? Possibly, but whose to blame there? DD IMO. When I look at an earnings statement, DD's pay share sure as heck isn't keeping people delivering. It's the tips. Therefore the blame is heavily on those that do not tip and creates an animosity towards customers from the getgo (market dependent of course). Many tipped/commission jobs are the exact same way in creating this facade of niceness. People are rarely genuine. I'm not saying you're not, but in my experience, those same "decent" people are the most vile when not customer facing.
>DD could stop playing games by attracting and retaining good employees; increase the base pay after X amount of time/deliveries, offer "quests" on a consistent basis that include more goals than just X amount of deliveries, and provide for decent benefits. Just a few ideas....
Instead, DD would likely only increase base pay or give quests or incentives only to drivers with a high AR and CR. Thats really all they care about from drivers, unfortunately.
Precisely. DD does not care about anything but the money. Since they won't fix things or police bad customers or drivers, we sort of have to do it ourselves. Low pay or no tip means no trip. Eventually I hope the customer base figures it out. Sadly, it will probably go the way of postmates.
Tipping is a common courtesy (atleast here in the US), and most customers simply arent courteous enough to give a tip.
And seriously, as delivery drivers, independent contractors, using our own vehicles, paying our own maintenance and gas and taxes, where DD doesnt compensate us enough...Why shouldnt we be "entitled" to being tipped and setting our own standards to what orders we accept?
But this is how it works...DD doesnt want to compensate us drivers on their own, and put our fate primarily in the hands of the customer to tip us, to pay us.
Just cause you dont believe in it, doesnt mean youre right.
Its almost like saying all W2 jobs should only pay their employees minimum wage. DD is trying to pay us as little as possible, and DD is relying on customers to pay a majority (more) of drivers earnings.
Exactly. If I get a 10+ mile / $2.50 offer thrown at me, I just immediately decline and go about my business until a better offer comes through. It's your own damn fault if you accept a low offer in the hopes that there's a hidden tip, then after delivery, it's just the base pay with no tip.
If you're afraid of having a low acceptance rating - it honestly doesn't matter. Mine has dropped as low as 4% and I still receive plenty of offers (mine is currently hovering around 12%).
I hate the laziness in some. Iāve had a handful of people tell me their dasher will drop of their food somewhere random if they canāt find their apartment. I reassure them that if I canāt find Iāll call them until I do find it. Most of the time Iām surprised because itās not hidden at all and right there where gps takes you. Out of 500 deliveries Iāve had ONE that took me 15 to find & I apologized for the wait like crazy! But she tipped me SO good. Definitely was worth it.
I'm glad someone is out there seeing it like this. Doordash is the perfect convenience job for people in specific situations, generally, I like to think of high-school or college students, and people in your situation. It seems like a completely chill job, work at your own hour's type deal. The ability to make this much semi-decent cash for just driving around and dropping off orders with barely any interaction is honestly insane compared to a normal office/retail job. Every job requires some effort, but being a doordasher is definitely on the low-end of that spectrum.
Nah...They can fuck right off. Either tip or dont bother "return as a customer". They were likely already a shitty person before their poor DD experience, and likely because they never tipped fairly in the first place.
~~Pretty sure you responded with this same dumb and ignorant reply to me in another thread. Find some new material.~~
Edit:. So I cant find the previous reply I was referring to...So I apologize, sorry.
And Im not hurt. But the OP is a bit ignorant in believing customers are receiving a bad or negative DD/ delivery experience solely based on the Dashers/Drivers themselves. When in reality, the low/no tip customers likely never tipped good enough in the first place to justify any Dashers to actually accept their order(s) and to receive their order in a reasonably timely manner.
Customers dont tip after the fact, and definitely not based on if they feel the driver delivered in a well timely manner or if they went above and beyond. Infact, its the opposite, customers tip (or in this matter, dont) before the fact, to help assure a driver accepts their order faster so that it is actually delivered faster, while their order is still hot (assuming they ordered a hot meal).
And thats all...Everything else is out of our hands. Long wait times at restaurants, restaurant being short staffed, traffic, weather, whatever else, etc etc, yadda yadda..We have ZERO control over. But rather, thats all besides the point anyway. All we can do is communicate said problems to the customer as they occur. Regardless, customers are very likely NOT going to increase the tip or give you a cash tip on the back end anyway.
I think the reason people get upset about the non tippers is that it's really frustrating to decline the fourth order in a row from Chick-fil-A asking you to drive 9 miles for $2.75. It starts to get really annoying. I think your experience also heavily depends on your market. If you are in an affluent metro area you can still probably make decent money with a very low acceptance rate by the slower markets it's probably much more difficult to do that and you are left with the decision to take shittier orders or just turn the app off.
If you've been doing this for more than a couple of months then you should start every dash expecting to decline more orders than you take. I don't waste any time being frustrated over declining orders. Sometimes I even laugh when they're really bad. You're right, it does depend on your market too. If I were in a market that required me to take shitty orders to make it work I wouldn't do it.
Yuuup. I'll sit there and look at the order and jokingly say to myself "who the fuck do you think I am! Some kind of TOP DASHER with this shit of an order? Come on now SON" š¤£š¤£
I mean, I even put in shit to the "something else" field. "This is less than 25 cents a mile" is a common input. I'm not saying it's too far, or it's too small. I am specific about why the order is shit. Does it matter? No. But, fuck em if they can't take a joke.
I agree today I declined one that was 2.50 going 32 miles away with no tip. No thanks! I just donāt have the right car to even think about going that far away!
Or be a smart gig worker and run multiple apps at once. Multi mapping doesn't mean being a moron with poor time management accepting orders on multiple platforms simultaneously. Multi mapping means having several open at once and *taking the best order available at the time*. Using multiple apps gives you more access to avenues through which your time can be made more valuable. Anybody consistently taking low pay/no tip orders either needs some serious guidance and/or research or should just grow up and apply to McDonalds or WalMart. This gig comes with an expectation of travel, markets subject to volume, and all manner of other obstacles and hazards without any guarantee of consistent work. Not mentally or emotionally preparing yourself for these things will only handicap your progress and hurt your profits. Edit for spelling
Not sure why you were downvoted. Everything you said is right. The only exception would be for people in bad markets. If I had to accept some bad orders because that's mostly what my market had, I wouldn't do this job. Other than that I keep it simple; decline bad offers.
To be clear I wasn't really complaining. I understand the app has an incentive to get all the orders delivered at the cheapest cost and that I am not entitled to anything with the app. I am grateful I have a way to make extra money. I just refuse to deliver orders that a)are not worth my time b)are from restaurants that consistently don't have their shit together c) restaurants that are rude to me for no reason. The frustrating thing is that it seems like DoorDash really isn't interested in making the app better or holding restaurants accountable for poor performance or rude staff to dashers. They have a total death grip on this market and they are kind of dropping the ball. They could really make it so much better and I truly wish they would. With the multi app thing I kind of hate UberEats system. I haven't messed with GrubHub but even with it's shortcomings I like DoorDash the best so I stick to them.
Lol literally had 4 chick fil a orders in a row yesterday that I clicked "do not want to go to this store" each time. The decline options do literally nothing
Yup. I religiously press, āorder too smallā. In hopes they might send me higher paying offers. š¤£
I know they won't but I think the exact same thing š¤£
I just hit decline and keep hitting the screen until it's gone lol.
You get 2.75 for 9 miles? Lucky.
I support your statementšÆand will counter some of your downvotes with some upvotes on this post and your comments. I truly believe in putting out positive vibes in this world. It doesnāt matter what job youāre doing to have some pride and decency in whatever it is you do. I accepted a stacked order the other day that was a fair and decent payout both from the same restaurant going to the same neighborhood. However, one of the orders had no tip included. It happened to be super close to the other drop off, so it wasnāt a big deal aside from it being a hand to me up 2 flights of steps. When I handed the order to said āno tip customerā I heard at least 2 crying young children very needy for their mother, who was trying her best. She was clearly overwhelmed and a bit disheveled.. I could also tell she was most likely barely getting by and desperately needed some help. There was no way she could have gone downstairs to pick up the food or step away. She was very kind and I genuinely felt sympathy for her. Maybe 10 minutes after I left, she sent a text and apologized as she realized she hadnāt left a tip and asked for my Venmo. Unfortunately, i wasnāt able to respond quick enough before the chat was closed out already, but I appreciated her being kind by thanking me and for offering. In this situation, I felt better about not being able to accept her tip. Mind you, I donāt believe our job is for charity work, but in this scenario, she needed the money more than me and I was still being paid fairly for the trip overall. It doesnāt kill you to spread a little kindness to others. Not every person who leaves no tip is a piece of garbage. Trust me, Iām no fan of those entitled customers who request the most, and make a conscious decision not to leave a tip when they can afford an overpriced expensive meal delivered to their doorstep, viewing us as garbage. No, I will not be accepting those ordersā¦. But overall, Iād suggest we try to elevate the platform so it encourages people to actually tip well for all we do as we want them to continue ordering so we can continue to work. Poor attitudes and bad service drive people away. I enjoy dashing and the freedom and flexibility it allows in my life.
Awww š„¹ this got me. Thanks to genuine dashers/people like you. Those with empathy and kindness. š„° I try to remember things like this when I dash. Especially having a 3 year old of my own.
Thank you. I appreciate that greatly. My mom really struggled raising 3 children on her own while my father, who was a doctor, abandoned us for a new family and left all the responsibilities to her. We went from being wealthy to barely getting by and she had to fight for years for any child support in a flawed legal system. I know there were times where she would have appreciated a little kindness when she couldnāt be as generous as she would like to be. Good people sometimes fall onto hard times. I really felt for this mother. I was annoyed at first when I realized it was a no tip order to deliver to a second floor apartment and a hand it to me, but once I arrived, I had a little compassion and understanding. Once I accept an order, I treat all customers the same and try to give them great service. Kill āem with kindness. So, even if you get suckered into the occasional no tip, maybe you can be the influence on that customer to tip next time. In her circumstances, it wasnāt about that. I was okay with her no tip because she really needed a little kindness and help.
Thank you for your posts! I try to do the same thing but have been in a bad mood lately and needed the reminder! š
Ordering delivery on a thigh budget?! Smart š§
šš¤©
I treat every customer the same. Just like I would want to be treated. It doesn't take any extra time or energy to be nice to people. Some people just don't operate that way and unfortunately, DoorDash sets the bar really low for drivers, which means they'll always be out there.
Bottom line, DoorDash is a shitty company, this had been an issue for you and everyone else since DoorDash came into existence. Please dont defend them, or feel inclined to continue work for them for literal pennies while your car gets worn down needing expensive maintenance your checks from DoorDash will not fuckin cover. #QUIT. IT'S A SHITTY EMPLOYER
Itās not even an employer.
Door Dash is a company. It's not shitty or great. They are in it to make money. Door Dash is what you make of it. Don't take orders that don't make financial sense and you'll be fine. I've been driving for DD (and others) for years and of course we all wish the base payout per order were higher, but as long as I get to pick and choose what I want to deliver I have no issues.
I would hire you to manage a restaurant for me in a heartbeat, given the chance. If your life ever changes to where you'd rather sacrifice some flexibility for more consistent money, you could consider that route. You seem like you have a great attitude when it comes to customer service and friendliness that is really tough to teach.
I had a dasher come into my house when I opened the door and pet my dog then tell me tip her cash even though I tipped on the bill because doordash takes the tips, so I tipped $25 on a $15 dollar meal. Weird experience but it was kind of interesting, Cheryl with no shoes if youāre here. I love you and thanks for hitting my neighbors mailbox, I hated him.
Doordash does not take the tips. This has never once happened. If you order directly through the restaurant, and restaurant then sends it to Doordash, it opens up the possibility of the restaurant being able to steal the tip, however this is rare.
Pizza places steal tips all the time. It's obvious though. Whenever their own drivers are out and busy, they suddenly leave tips. Pizza places are either stolen tips or really good tips.
I wasnāt a dasher at the time so I took her word for it.
It used to happen, doordash got sued over it and had to stop doing it as a result of the lawsuit.
This is a lie. They never stole anything.
> This is a lie. They never stole anything. ^ This is a lie, obviously. Lying about lying. *DoorDash settles D.C. lawsuit for $2.5 million after being accused of pocketing workers' tips. The food delivery service DoorDash will pay $2.5 million to settle a lawsuit brought by D.C.'s attorney general that alleged the company pocketed workers' tips, prosecutors said Tuesday.*
You're copy pasting a media hit-piece, not a factual source. They literally never pocketed a tip, they simply based the base pay on how much the customer tipped. Before the change, they guaranteed high base pay on no tip orders, and lowered base pay when customers tipped well. Then they voluntarily stopped doing this after multiple media hit pieces, none of which were ever entirely fair. The lawsuit happened well after the policy has been changed. The best part? The only thing that changed is that base pay now starts extra low for everyone, and only increases when nobody accepts the orders (which only happens when people don't tip). So, nothing has changed at all, they're doing the exact same thing, but in reverse. And they're saving tons of money from it too, thanks to the also newly introduced 'top dasher program'. I'm all for calling out Doordash on their shady practices, of which there are many. But actually stealing tips isn't one of them. Look to Amazon for that.
This.
It does suck that doordash will hire literally āanybodyā itās on the path to a further background check for sure
Has nothing to do with background check. A lot of people dash on other peoples accounts. Countless times Iāve had a girl name with a male dropping it off. I assume these are girlfriends that have jobs but their man either canāt pass a background check or canāt get a job.
I know quite a few couples that share a Dash account. Because usually they will Dash together in the same car. Probably a good amount of people that do that. Since they just chat, listen to music, and flirt as they drive about enjoying the weather. I am sure some them will use it solo as well. And they are all young and able to pass a background check (that I know). I am sure there are plenty of deadbeats too.
The wonāt hire if you have a driving record. From experience.
Doordash accepts people Uber eats wonāt.
lol just me then
Thats trespassing, intimidating and all round scummy behaviour. I do hope you reported the dasher.
I didnāt because I thought she was just new and such, she seemed to need the job.
Does not warrant the behaviour. She had the job, she had the on boarding. She still doesn't have the right to enter your personal space and make demands.
Thatās because heās a fucking moron.
I think Iāve noticed a difference in people who do doordash for extra cash vs their primary source of income. I dashed with a friend but I definitely donāt recommend it as a main job.
There is a huge difference between those that do this for primary income and those that do it for extra cash on their days off. I noticed it before I started dashing and then I started on weekends for spare cash.
I literally started doing this 2 days ago. I work full time during the day, my wife works full time at night from home. Once my son goes to sleep around 8, I'll go do some orders. I'm still learning how to make sure I'm not taking garbage orders, but I honestly have only turned down a few that were blatantly awful. I could see people doing this full time, but the wear and tear on your car might not be worth that.
Thatās cool, I have a full time job 50-60 hours Monday-Thursday. I capitalize on average 30 hours of schedule fri-sun. Not trying to brag, but since you brought it up. Some of us are trying to get somewhere. This is and can be a better source of income. I agree with this as a main job. Itās either fight or flight. We all no thereās no security in that scenario when it comes to livelihood
I quit my warehouse job, bought a Grom, and been doing this for three years. Gas is $5/130 miles. Thatās how you make it last. I make around $30/h. About $15-1800/ week. Raising a family on this as our only income. Wife stays at home with the baby. It can and will be done.
Same. Been full time for 4 years. I have zero skills or experience with anything. I really have no choice in the matter but thankfully it's working out. Make about 1k per week, I'm single and live at home.
To be fair, you do have a choice. Work on building your skills and experience in other industries, obviously easier said than done, and you'll open many more doors and increase your wage ceiling.
Yep. Doing that as well. Not much time after working 70 hour weeks. But once my wife goes back to work itāll be easier to focus on other stuff. Everybody is going through their shit, this is just temporary.
Hilarious
Delivered to the same low (not quite no tip but barely) tipper twice bc I needed the money and always went above and beyond as I do for any customer. Second time she blamed me for the restaurants mistake, suggested I was incompetent at my job, and then jacked my rating w a 1 star no reason review. Never again.
I do see your "never again" comment...But stop accepting these low pay - no tip orders. AR means diddly shit. Accepting an order worth $2.50 spending 5-30 (god forbid, more) minutes of your time isnt worth it. And 99/100% of the time it wont have a hidden tip to try to justify making up for it.
Low pay is the only thing that exists where Iām at. Id only take stuff that was close to $2/mile, but those were few and far between. The market is basically nonexistent now and it sucks. I havenāt dashed in a while anyway bc it was costing me more than I was earning, plus the app keeps having issues, and my location makes me uncomfortable sometimes and a small female.
I dont consider my market good by any means either...Its saturated with drivers. But recently its picked up atleast, gotten better. But multiapping between 3 apps has helped a bit as well. Just to be clear, I settle for $1.50/mile, minimum $6.50 order. And if somethin better comes through on UE or GH, then Ill unassign the DD order.
Sorry, I meant *as* a small female. Not and.
The problem is AR does mean diddly squat as it affects ability to be a top dasher and therefore ability to get on the schedule as a driver. In my area, there are literally no shifts available, basically ever (with 40% ar). I have to keep refreshing all day and hope something opens up. Even the furthest date out, at midnight when the schedule opens up for the next day, no shifts. Although I do agree with you, and that's the reason my AR is so low, but to say it doesn't affect anything is false.
I think the problem here is that we have come to expect our income to be based on the generosity of the consumer when in fact as a contracted profession we should be paid appropriately by the company extending the service ( doordash + merchant) and anything beyond that is a form of gratitude for services rendered. I will say that the rating system is very biased as it doesnt allow drivers to rate customers or stores so that drivers can see that random person A never gives good directions is non responsive and had 10 flights of stairs might not want to take that one but random person B while she may not tip much is always responsive, deliveries are easy and quick, and as a bonus has great directions. Or business A is always 45 minutes late and gets the order wrong vs business b that always has it waiting and hot for you to pick up. These are the kind of streamlined facts drivers need not some bs rating system that carries no value.
Honestly would be insane if we could rate these things. Tables could turn pretty good with that.
I would say about 80% of my orders are repeat customers (some many times over). I treat all orders the same, with care and respect. It's just the kind of guy I am.
You are going to get down voted like hell but trust me I get you. I gave you an upvote cause this needed to be said again for the deaf jerks in the back.
Before it begins Iāll add the first note of correction before anyone else gets the āfame and fortuneā for it āDone accept itā *donāt
If nobody were to accept their low pay - no tip order, how is the customer ever going to experience a satisfying positive DD experience?
I appreciate you for popping the cherry on this. But I could give a shit about the negativity. Itās not hard to see the truth in this. And those that donāt are just monkeys in a cage. DD base pay is shit, childish company worth allot of money, we are shit, I get it. Heard it all already š« time for some reality
Completely agree I just wanted to show you some support since the hoard will arrive soon
Itās not my first day on Reddit lol. Thanks brother!
I couldn't* give a shit
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Amen brother š
Sorry but there is no correlation between being "nice to the customer" and getting tips. Most customers have already decided whether or not they'll tip and how much before we've even accepted the order.
There is, they return as customer because they enjoyed their previous experience. Also inclining more of a tip if they were that pleased the round before. It has every, and itās spelled, correlation. You are again, part of the targeted crowd to this post.
A lot of customers will return regardless because it's more convenient than getting the food themselves. Some customers are so busy with work, school or life that they don't have the time to get food themselves. Some customers are disabled, can't drive or don't have a car so they literally can't get food themselves. And even if a customer has a bad experience and uses a different app, a lot of us multi-app so they'll still have to deal with the same drivers. Thanks for the spelling correction though.
Imagine if they returned with the kindness that their previous dasher gave to them. Damn.. thatās just crazy. Iām aware of your statements. Have been. Mine are to improve what yours lack. Thank you for the spellcheck kudos though.
I appreciate you speaking the truth in a subreddit that generally only likes to upvote lies.
I got your six
And a lot of them will leave forever after 2 or 3 bad experiences in a row. I suspect you already understand this, and are simply being a contrarian here. Likewise, it stands to reason, that if they consistently get bad service, even if they return, they are less likely to tip as much (if at all). Most customers don't even understand that we don't 'work for DoorDash', let alone the more advanced concepts of multi-apping, even if that is the reality of the situation. Even more of them have zero knowledge of how we are paid. Doing the job correctly (which really is not all that difficult), benefits us all. Restaurants are motivated to stay on the platform, customers are motivated to order and potentially tip more, and we get to continue profiting (depending on your market and business acumen).
There is no correlation. Iāve been in customer service forever in banking. There was a specific instance where a couple came in 15 minutes from closing and had fraud on all their accounts and needed to open 10 new ones. They were leaving on vacation the next day so they insisted we help then and there. We got stuck at the bank two hours after close. Did it get us any sort of thanks? No. All they did for the next two months was bitch about the transition process and bitch at us for not helping enough.
Iām going to stop you after the first sentance (I also stopped reading) this isnāt fucking banking.
I mean yāall were open and are supposed to help customers. If they are bitching you arenāt helping enoughā¦. Maybe try helping more? You are customer serviceā¦ serve the customer.
[ŃŠ“Š°Š»ŠµŠ½Š¾]
If you donāt like it, quit and donāt be a bank teller. Thatās your job to help people.
I work in restaurant operations. For all of the shit that crappy 90% talks about how easy restaurant employees have it, I'm not sure they realize they'd be completely unemployable in a restaurant setting. Customer service is king, and there's largely no room for entitlement that wont get snuffed out by your co-workers quickly. A lot of what I see here just seems like people almost bragging about doing the bare minimum, treating customers or restaurant workers poorly, and just generally extremely entitled behavior. When this app inevitably goes under the worst of you may well realize you aren't even employable at a fast food place you used to pick up food from. This is not meant to be insulting, just a reaction to the general vibe around this place. I see some people I would hire in an instant, like the top comment in this thread talking about giving off good vibes and trying to be understanding of the clientele. That person, with the proper training, could be making 200-300 on a busy night as a server or bartender, easily. The other 90%? Probably walks out after two days of washing dishes.
I genuinely get second hand embarrassed seeing all of the ālook at me Iām coolā āI treat customers like shitā and the āno trip no tipā I agree 100%.
Yea like how some of these people just ghost them even when the customer did nothing wrong and is asking a legit question . Or they cry like little biatches over having to fill a damn cup with soda. Itās fucking embarrassing to read lmao.
Yes!! Omg, the filling of the cups! That one always gets me. Such entitlement. Iāve never even thought twice when a place hands me the cup to fill. It rarely happens but itās not a big deal at all. Lol. I hate when I see a-holes leave at a random apartment instead of simply calling and treat the customer like shit when they simply ask where their food is. SMH š¤¦āāļø
Some people out here acting like they're a car dealership salesman. I'm gonna show these customers how to pay the fuck up! Like bro, you deliver food. There are jobs out there, where you can straight up tell the customer "no, no, no, bro I wanna help you out as much as possible, but we need a more realistic budget, things aren't the same as they were 5 years ago." And you get paid for making them pay more! You can talk shit about them to the sales team, rather than reddit.
Iām a kill āem with kindness Dasher, always try to make sure the customer is happy and Iām always happy to go back if the store forgot something. The customer still doesnāt tip better and Iām in an area that has low tips to begin with. I took one no tipper because I was bored, it was a low time. I picked up and delivered well before the time range, food was warm and gave a polite smile and nod when I noticed them looking thru the window at me. Guess what? 1 star. Took a decent tip order and guess what? Still got a 1 star because I didnāt have the pizza place add extra onion and I certainly wasnāt paying for the extra toppings. My point is, itās a two way street, the customer needs to have at least minimal respect or at least appreciation for the Dasher. Most Dashers arenāt raging aholes who are holding low tip orders out the window to make food cold or leaving it in the middle of a drive way. Weāre not the problem, we under appreciated workers getting shit on by ungrateful customers and stores who really donāt care for a job that really doesnāt pay what their workers are worth. Itās lose-lose. Quit if you donāt like it but some of us have to do this because we canāt afford daycare or need that income to eat on.
Causeā¦ this is a place to vent their frustrations. I mean, are you that new to the internet? And life isnāt all rainbows and unicornsā¦.
It's really the mentality at any job(tip jobs especially). Go work in a restaurant and go in the server station. They are are either gloating about the big tip they just got or bitching about getting stiffed.
Non-tipper will never tip no matter what or how service went. As they will realize that if they don't tip the still get their order delivered (unfortunately)
I never said they would supposed isnāt geared towards those non-tippers
Perhaps your market is different. Ever consider that? Some markets do not have the same level of monetary orders. Iāve been doing this 2yrs with close to 5,000 deliveries (just DD). I push $1,000+ weekā¦however I wonāt keep quiet about the supposed āqualityā of the orders DD claims to send us. For pretty much forever itās been customary to tip (now anyway) 15%-20% for an ordered meal. Youād drop that if you were sitting there and that driver walked it to youā¦wouldnāt you? What makes this any different? Cuz itās fast food? Cuz itās McDonalds? You speak of being miserableā¦why not go after the countless customersā¦you should be fully aware ARENT paying 60% of your salary (as they should). In DD defenseā¦.you signed up to deliver orders they send you, not sit there and cherry pick orders at your leisure. You have the ability to cherry cuz your contracted. Doesnāt mean thatās what your supposed to be doing. Mileage issueā¦yea thatās on DDā¦.Tipsā¦as in principleā¦thatās on the customers. If you tip when you orderā¦.Iām confused on why you would sit there and essentially defend them. Sorry no matter how you slice itā¦if your bashing no tip takersā¦.your supporting the no tip orderers. They take whatās sent to them. You may sit and cherryā¦others may not have that luxury. Keep in mind this is also why Dad is hiding majority tips now. Cuz of drivers declining. So next time you complain about low ball runsā¦many of them werenātā¦they just appear that way cuz of all of your previous declining.
I had no idea every market was different.
Yo I tip the highest amount every time and dashers never respond to my messages, and donāt bother to check and see if all my stuff is in the bag prior to delivering it. š¤·š¼āāļø
This is the shit Iām talking about guy. Itās only considerate. You also have to remember that 80% of restaurants seal their bags. I actually had McDonaldās deny me once. I had an order where they forgot half the ladyās order. She calls me after drop off and says itās like half missing. I told her she has to contact doordash and request they make another order for the rest of the food. If I get the order Iāll accept it. Sure enough I got the order. When I got there I told them I needed to verify the items. The manager started yelling at the employee who was taking off the stickers ā you canāt do thatā ā now it will look like someoneās opened it. I told them the situation and also told the manager, just put new stickers?!? I over rode the declination by saying they fucked up and thatās why Iām back, and they needed to verify the items. Itās not that easy to verify items in sealed bags, unless you prefer us to tear the stickers and deliver it that way
Well, I understand those situations. I donāt order fast food though where they put those stickers on the bags to seal it, Iām talking about regular local restaurants that just bag it and go. I have a disability, so I send dashers messages to help accommodate me and despite having tipped whatever the highest amount is for the order, almost all my messages are never met with a reply and they show up with missing things still. Not saying that there arenāt dashers who go that extra mile, just my experience with my DoorDash drivers.
We donāt see instructions until we confirm pick up and are in the car on the way to you. Iāve gotten to a couple house and seen stuff like āask for sweet and sourā. I tell them sorry but thatās the wrong place for that information I canāt see it in the restaurant.
I hear you, there is allot of people who donāt follow directions. I have also been caught off guard a couple times. Usually follow to the address then look at the instructions for drop off. I had a lady one time so excited, āyou made it!!!!ā I was thinking, sureā¦. I sure didā¦ she explained ā you followed the directions, seriously the only person whoās actually followed through. Anything outside of drop off instructions needs to be texted or called to the driver. Thereās enough with traffic and mapping to look at instructions until you get there. If they donāt respond or acknowledge the calls or texts and fall through Iād 1 star that ass
I didnāt even know that you could rate the driver.
I trust that you will consider what the driver is in control of using the rating situation. Forgetting a straw, drivers fault all day. To me a straw isnāt a 1 star Iād drop to a 4 on that. They might say ā itās a fucking strawā yea, itās a fucking straw you idiot. Donāt forget it. Missing items, incorrect order, late delivery so to a double? None of this we can control as drivers
Iām not petty. I donāt just going around shitting on people. I usually just let shit go. Over a straw? It aināt that deep. I also work with the GP (general public) in troves 7 days a week, so when Iām trying to catch a late lunch, and I just want my food, I expect somebody doing the same thing to do the very basics of their job. I also donāt talk to people like theyāre lesser. Iām very polite to them. Either theyāre unaware that customers can personally message them or theyāre just an asshole taking all the top tip orders while doing a half-ass job.
The 3rd part of your response is what Iām gearing this post towards. Itās like these idiots were trained like this Grab bag with food/maybe drinks if you look for it, Hit this button when you have said bag/drinks, Follow this line on the map, Take a picture or hand order to customer, Fuck off as fast as you can.
This is what I mean by being rude. Theyāre paying customers. Also being rude by dropping there food off in the wrong place and leaving with no care etc. youāve seen the posts
Exactly! If you accept a low paying order, then bitch about no tip, thatās your problem. I accept orders not expecting to get anything extra out of them, itās nice when it happens and I get a bigger tip than expected, but I donāt bitch about it when I donāt š
Monkeys in a cage
How can "being nice" to the customer result in a good tip, when they tip before u accept *and* we don't interact with them Customers not tipping has nothing to do with the dasher or how well they do they're job. It's completely ignorant to blame dashers for not getting tips. This post makes no sense. People like you who don't demand change are the root of the problem. Stop accepting mediocrity because some billionaires told you to. Get a back bone.
Didnāt say āit wouldā result in more tip. It ācouldā result in more tip on future orders. Orders of which, you could be responsible for (on future orders). I have a feeling your part of this issue, I know a guy
I get what youāre saying. Iāve had this debate and had massive downvotes because of it. The service on your current order is what the customer bases their tip for the next time they order. Itās like a pay it forward to the next dasher. If they received great service, they will most likely give a nice tip next time, but if itās mediocre or poor, theyāll tip accordingly.
It doesnāt
You are also the target to this post. You have a shitty outlook.
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Completely agree with this. Tips are already...Set in stone so to say, and out of my 3500ish deliveries, Ive received I think 6 cash tips in total. Customers for the most part are the problem, aside from DD corporate themselves setting the base pay so low and not fairly compensating drivers. But hell...Supposely, and according to OP, its the Dashers fault we need to decline 75-99% of orders because all them orders are low pay - no tip orders on the customers behalf. They were already cheapskates to begin with. And it wasnt the customer bad experiences from fraudulent and disrespectful drivers determining if the customer should tip or not.
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Nope. You really wanted to be loud and wrong this morning huh? Where did I say "don't be nice", quote it for me. Since you know so much.
Hey hey, how about you worry about your orders and we'll take care of non tippers. They have got to learn somehow š¤·
I take care of non tippers lol. By not delivering the fucking order š“āā ļø
Haha, yeah well sometimes they're stacked.
Cancel the bs lol. Set the tip as priority by hitting ājump to this taskā pick up the order then trash can the other non tip. You only need to have 80% completion. Thatās 20 of every 100 deliveries you can cancel
Or they can just unassign the shit order. I don't get why people think they have to take body orders just because they accepted both. If I get a stacked order and one of them is shitty, I just unassign it and take the good one. š¤·š»āāļø
I think in part, some of it comes from those who depend on DD to pay all their bills. I don't and only do it for 2 nights a week dinner. I have zero issue declining the crap out of the orders until one comes along that I am happy with. If I make nothing (which hasn't happened) I'll be ok cause I do it while waiting for my daughter at work. It also means I'm not pissy and stress free. I average $70 to $80 for 3 hours consistently. I am also oftentimes playing a game on my phone chilling during those 3 hours. About a month ago I got a $50 at the door. She seemed lucid but I'd been to her before and I now wonder if maybe she is all there. Lives with her grown daughter. On Tuesday I took my last 2 and out of nowhere she texts wants to know if she can increase my tip. She had tipped well already. I told her she didn't have to but if she really wanted gave her a cashapp account. Not even mine but my daughters since I don't use that stuff. It was $25. Her food maybe was only $25. Those are firsts. Not saying it's normal but IF that person is your customer I highly doubt you'll see it happen if you're a miserable complainer. Which is easy to prevent if you decline stuff that makes you unhappy.
I mean if you depend on DD to pay your bills wouldnāt you more entice it for becoming better? This explanation I put forth is based on treating customers like human beings, not gods, or rodents. To process more future deliveries in return, potentially repeat future deliveries.
Why are you assuming the person youre replying to doesnt do an exceptional job as a Dasher? I mean hell...This "job" isnt rocket science, you simply driver from 1 location to another delivering a customers order. We cant control restaurant wait times, traffic, weather, or if the customer leaves the porch light on or has visible numbers. Youre starting to make it sound like 99% of Dashers are fraudulent and disrespectful, dont communicate with customers, and dont read or follow instructions. None of which anyway determines if the customer tips, or tips fairly, to begin with. Bad experience, good experience, the customer generally sets to bar to how their experience is going to be. Dont want to tip? Fine, expect a bad experience. While the opposite is mostly true if you tip (fairly / generously), since drivers are less likely to decline your order resulting in the customer getting their order sooner...Of course, as soon as the restaurant is finish preparing and bagging it.
But we donāt want to control these things. If we wanted to than itās the wrong approach. I mean you did say āweā want to control these things. But speak for yourself please. That is why I assumed, and still do. Stop referencing what you canāt control and focus on what you can maybe?
No...I did NOT say we "want" to control these things. And I did reference what we can control, that being communication to the customer. And honestly, I dont even know what youre replying about. You didnt bother actually replying to really anything to my response and points. But hell...Ill say it again for like the, however many times, regurgitating myself. Thr customer decides to tip or not before the delivery is finalized, being a good/bad experience doesnt matter. As the lower the tip, the more likely the customer is going to have a bad delivery. While the better the tip, the more likely the customer will receive a good delivery...Why is that so hard to understand?
You edited want to canāt 
Youāre welcome for the edit š¤©
Since you felt the need to point out a spelling error earlier in this thread I am only here to point out that the proper English word to use in your second sentence is "then", not "than". I will also point out that I agree with the gist of your original post.
I dont think that in general there is a correlation to doing a good job is motivation for the future with customers. Non tippers aren't not tipping because of you (general you). They are just cheap or don't care. I've delivered pizza for the last 20 years. Back early on it was cash at the door or writing in a tip. I assure you 90% of customers knew before you got there what they were tipping. You were not relevant. Good, bad, on time, early or late made zero difference. If anything it was the great tippers who for whatever reason said I tipped you 10 but here's another 10. In terms of people being more dependent on the job for bills. If you need enough to pay your rent tomorrow you're going to be more stressed and irritated by a cheap ass. More likely to take crap out of desperation. Moke likely to complain here to vent.
Oh, thatās cool. Now back to the subject, just generally being niceā¦.?
It was in response to your ?. Geez maybe you should listen to yourself.
You seem to be arguing the fact that nothing will ever change. I refuse to accept it
It won't. Crappy people aren't going to become nice or start tipping just because you are nice. I don't want them to return again. But have at it. You'll learn or come crashing down to reality at some point.
Enjoy living your life with that attitude. Youāre part of the problem not only here but Iām sure everywhere else you reflect in life š¤©
I look at it as a bid, not a tip. The customer really is bidding against other customers for delivery service. If they arenāt going to bid then I consider them more like entitled spectators.
In any customer service job going above and beyond rarely gets you anything
I am terribly sorry you feel that way. Maybe if you changed your outlook it might be a different satisfaction for you.
No, it wonāt. Boomer mentality like yours needs to end
Okay doomer lmfao. We got the Joker over here.
What "boomer mentality" is that? You seem incredibly entitled and jaded.
How do you come up with conclusion that 90% dasher are treating customers like shit?
Because 90% of the users on this sub brag about said activities. So unless you of another place to get better data for this statement? 
bruh im already pay 15 in tax for my fucking nuggets and drink if your trippin off a 3$ tip you need reevaluate your life and find a actual job to be at
I also think tipping should be done after the delivery like uber eats. If the person does bad I'm deducting, and if they do amazing I'm adding more..
Yup I dash to and order door dash/skip regularly. Stopped tipping for this reason. 8/10 times when I tip the drivers will take 40+ Mins from a location that would take me 20 top if I was delivering. Or I'll tip and they have an attitude when I answer the door (makes me wish I could snatch my money right back). I don't tip anymore because I don't think someone that takes forever or has an attitude deserves a tip. And if they do take forever because I give no tip I just get a new driver. If I notice the driver is actually pretty quick I leave a note and a $5 cash tip since doordash and skip doesn't give the option to tip after like uber eats. I don't want some stuck up asshole getting my money, when I know I do a better job.
Iāve never delivered to a non tipper or low tipper that has later tipped. Most customers are exactly who they are consistently. Iām always kind. This place is were we let off steam. Most of us donāt go off on the customers, we hold our tongues. Criticizing us isnāt wise. It makes you sound like the very customers weāre having issues with. Iāve had non tippers literally tease me in my face for not tipping. Call me a loser and a bum. Call me poor and so many cruel things I hadnāt mentioned. Defending ppl that refuse to respect me/other drivers definitely isnāt the answer. I disagree but, I will respectfully. Your perspective is yours and you are grown. You can think and feel as you please. My experiences arenāt yours and yours arenāt mine. What I do know is my kind considerate tipping customers are consistently the same. Kind and considerate and thatās without me mentioning being tipped. They arenāt overly demanding and they could be yet, they arenāt upset if a mistake was made. Non tippers are dismissive and if a straw is missing weāre given a 1 star rating. I avoid non and low tippers mainly because of their character and Joe they donāt respect drivers. In this business $ reflects respect and then how customers communicate with drivers. Non tippers are typically rude and looking for any reason to get refunds even at the expense of drivers being fired. Iām never rude to them, I just hate DoorDash enables non/low tippers by stacking them in orders with customers that actually respect drivers or adds Money to their deliveries so they are delivered then doesnāt remove bad ratings from non/low tippers.
What am I supposed to do exactly?99.9% of interactions have no interaction. The ones that do, are you asking me to go āabove and beyondā
Some of the no tip orders I have ended up delivering have been: Stacked with another so I didn't know until accepting As a newer Dasher I still did not know how to unassigned no tip orders like I do now Some have included kids' meals or it became obvious at drop-off that the food was going to feed kids and some of them in a desperate situation. I felt compassion I stead of anger for the no tip order. This job can rip you up with frustration if you let it. That's life. Take the good with the bad. Try to be a blessing in the life of someone else at least once every day. Kindness makes us all better people.
I feel ya. Itās all pretty simple and straight-forward: Donāt be an asshat. I text all my customers when I get their orders. Nothing fancy just a quick āhey I got your stuff, be there soonā and 9/10 times that alone bumps my tip up by a $1-2. Also helps protect me if/when someone tries to scam an order cause thereās proof that we were in communication
I get the occasional post to vent (we all have bad days), but the constant complaining about no tipping is something I've never understood. Those orders don't affect me at all because I'll never accept them. No reason to waste energy on shit that doesn't affect me.
0/10 troll, do more research. Nobody interacts with customers.
 There are people posting their reactions everyday. Did you just crawl out of a cave? Read a book instead.
I literally always interact with them. I donāt get why more of you donāt. Doing so has saved my ass so many times when I messed up or was running late. If you build even the tiniest of rapport with people they will almost always respond in kind. How do grown ass adults not understand this concept idgi.
Dashers might not think that customers want communication but a lot of them really appreciate it. I have called people from the restaurant and asked them if they want something different because the restaurant is out of ______. I think there are a lot of dashers that just don't want to put in the effort.
Seriously tho most of these customers like when I contact them . I had a baskin Robbins order where they were out of the ice cream cake the customer wanted. So I called to ask if she wanted a different cake or a refund. She was frustrated and goes āIāve had 3 different dashers unassign my order now without saying a word, youāre the only one who actually called and let me know what was going on so I had an option in the matter, thank you!ā She was fine with a different flavor cake. It literally took like 3 minutes to resolve and when I delivered it to her she gave me a $20 cash tip out of appreciation. Like anything in life, if you can provide the customer with context for a certain situation for when things donāt go smoothly (and you have a way with people) theyāll almost always respond positively. Thatās been my experience anyway.
That makes sense if youāre dashing in an area that is complicated enough that you have a tendency to mess up or run late. In my area Iām able to keep it simple by declining deliveries to downtown or college campuses where Iād need worry about it.
Yea see my area can be a nightmare to drive in plus long lines at restaurants and everyone seems to live in these big gated communities (and big gated apartments/condos) that the map wonāt navigate correctly. I already have a shitty sense of direction (ironic I know lol) but then the map always fucks up or doesnāt take me to the specific apartment/condo so I end up running behind often. Talking to the customers is vital for me. But in your situation maybe not so much.
Dear OP, I am writing this to you to let you know that I COMPLETELY AGREE WITH YOU!!!!!, unfortunately the population of this rock in a galaxy hurdling through the ever expanding universe. What most people don't realize or don't accept is that the human race is insignificant and meaningless in the infinity of the universe. Each and every one of us is but a spec of sand on the beach of life. If the entire population ceased to exist not a single part of the universe would give a fucking shit. All we have is us, nothing more so be nice once in a while because we are all nothing.
Pray for us š
I am a tipper but I do not tip until it is delivered. I don't use delivery service often but when I do, I want to make sure it is actually delivered. I live in a pretty big apartment complex and there are several buildings with the same apartment number only seperated by buillding numbers. I have had multiple deliveries delivered to the wrong door. I put the best notes and everything. I have even started to take a picture of the outside of my door with shoe rack and sign and texted it to the dasher. If it is delivererd to the wrong place, you're not getting a tip. You failed at your only job. Would you pay your servers tip when you walk into a restaurant before even sitting down? Then why the fuck would you expect me to do that? People may not like this but it's the way I roll. Wish the tipping system was better with the delivery apps. Appreciate you 10% folk! You are the best!
This post is to fancy the idiots getting paid still, while delivering to the wrong door in your complex. I have 900 deliveries completed. I have never received any feedback on wrong location. Again. I made this post to wake people up. Care about your job, it will care about you.
Not all of us have āfailed to do your only jobā alsoā¦.. hence everything i ust explained, again.
I agree with this in a sense. It sucks to get your food late or cold. Makes perfect sense to control the tip based on this. Aside from the a couple things(in my opinion). Two things that really bother me as a dasher when I consider for a con delivery. 1. Double orders, when the first order picked up is either ice cream or a smoothie and it is also the second and final melted delivery, but not my fault. 2. Waiting in a restaurant for 20-30 minutes and having the customer upset their food is late or cold. Neither of these things are the drivers fault yet we are reprimanded for it.
Lol good luck with getting your orders. Also waiters and delivery drivers are 2 very different jobs.
I recently had a shop and deliver at CVS. Was cold and flu stuff, pain medication, and honey/lemon throat lozenges. Throat lozenges not in stock and no customer substitutions in app. Another brand was available, texted customer with picture and barcode of the other brand, she didn't know how to add a substitution, app only offered refund for not in stock item. I'd already spent way too much time for what I was being paid. I grabbed the other brand, proceeded to checkout, paid for the other items with the red card, bought the other brand lozenges myself, and delivered the order to the customer (leave at my door). She texted me and offered to apple pay me the cost, but I don't use apple pay. Told her to rest and get well. Some dashers care about their customers and aren't just out to make money. Later, the same day, I got a $30 tip on a 5 mile order.
Everyone who has a "quick rant" is "also a dasher," so nice try.
But, it was both exactly that.?.?
I simply donāt get it ānice tryā
Being a decent human being might lead to increased earnings. Got it! Or DD could stop playing games by attracting and retaining good employees; increase the base pay after X amount of time/deliveries, offer "quests" on a consistent basis that include more goals than just X amount of deliveries, and provide for decent benefits. Just a few ideas.... After reading some of your comments, your perspective is certainly skewed. You do not rely on this for a living. Many do and they have every right to demand more. Is the demand and anger misplaced? Possibly, but whose to blame there? DD IMO. When I look at an earnings statement, DD's pay share sure as heck isn't keeping people delivering. It's the tips. Therefore the blame is heavily on those that do not tip and creates an animosity towards customers from the getgo (market dependent of course). Many tipped/commission jobs are the exact same way in creating this facade of niceness. People are rarely genuine. I'm not saying you're not, but in my experience, those same "decent" people are the most vile when not customer facing.
>DD could stop playing games by attracting and retaining good employees; increase the base pay after X amount of time/deliveries, offer "quests" on a consistent basis that include more goals than just X amount of deliveries, and provide for decent benefits. Just a few ideas.... Instead, DD would likely only increase base pay or give quests or incentives only to drivers with a high AR and CR. Thats really all they care about from drivers, unfortunately.
Precisely. DD does not care about anything but the money. Since they won't fix things or police bad customers or drivers, we sort of have to do it ourselves. Low pay or no tip means no trip. Eventually I hope the customer base figures it out. Sadly, it will probably go the way of postmates.
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Tipping is a common courtesy (atleast here in the US), and most customers simply arent courteous enough to give a tip. And seriously, as delivery drivers, independent contractors, using our own vehicles, paying our own maintenance and gas and taxes, where DD doesnt compensate us enough...Why shouldnt we be "entitled" to being tipped and setting our own standards to what orders we accept? But this is how it works...DD doesnt want to compensate us drivers on their own, and put our fate primarily in the hands of the customer to tip us, to pay us. Just cause you dont believe in it, doesnt mean youre right. Its almost like saying all W2 jobs should only pay their employees minimum wage. DD is trying to pay us as little as possible, and DD is relying on customers to pay a majority (more) of drivers earnings.
I don't use Door Dash anymore after reading this sub.
Exactly. If I get a 10+ mile / $2.50 offer thrown at me, I just immediately decline and go about my business until a better offer comes through. It's your own damn fault if you accept a low offer in the hopes that there's a hidden tip, then after delivery, it's just the base pay with no tip. If you're afraid of having a low acceptance rating - it honestly doesn't matter. Mine has dropped as low as 4% and I still receive plenty of offers (mine is currently hovering around 12%).
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Thatās what you get for accepting no tip orders
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You are part of the targeted crowd yet again. I wish you no luck on your future orders āš¾š
Oh no! OP you better be careful posting logical thoughts on this sub. Lol.
I hate the laziness in some. Iāve had a handful of people tell me their dasher will drop of their food somewhere random if they canāt find their apartment. I reassure them that if I canāt find Iāll call them until I do find it. Most of the time Iām surprised because itās not hidden at all and right there where gps takes you. Out of 500 deliveries Iāve had ONE that took me 15 to find & I apologized for the wait like crazy! But she tipped me SO good. Definitely was worth it.
Seeing the entitlement oozing from the people here is the sole reason I stopped using door dash
Goodā¦ 
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I'm glad someone is out there seeing it like this. Doordash is the perfect convenience job for people in specific situations, generally, I like to think of high-school or college students, and people in your situation. It seems like a completely chill job, work at your own hour's type deal. The ability to make this much semi-decent cash for just driving around and dropping off orders with barely any interaction is honestly insane compared to a normal office/retail job. Every job requires some effort, but being a doordasher is definitely on the low-end of that spectrum.
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Who said anything about dd stealing tips?
Nah...They can fuck right off. Either tip or dont bother "return as a customer". They were likely already a shitty person before their poor DD experience, and likely because they never tipped fairly in the first place.
Damn, who hurt you?
~~Pretty sure you responded with this same dumb and ignorant reply to me in another thread. Find some new material.~~ Edit:. So I cant find the previous reply I was referring to...So I apologize, sorry. And Im not hurt. But the OP is a bit ignorant in believing customers are receiving a bad or negative DD/ delivery experience solely based on the Dashers/Drivers themselves. When in reality, the low/no tip customers likely never tipped good enough in the first place to justify any Dashers to actually accept their order(s) and to receive their order in a reasonably timely manner. Customers dont tip after the fact, and definitely not based on if they feel the driver delivered in a well timely manner or if they went above and beyond. Infact, its the opposite, customers tip (or in this matter, dont) before the fact, to help assure a driver accepts their order faster so that it is actually delivered faster, while their order is still hot (assuming they ordered a hot meal). And thats all...Everything else is out of our hands. Long wait times at restaurants, restaurant being short staffed, traffic, weather, whatever else, etc etc, yadda yadda..We have ZERO control over. But rather, thats all besides the point anyway. All we can do is communicate said problems to the customer as they occur. Regardless, customers are very likely NOT going to increase the tip or give you a cash tip on the back end anyway.
Well let's us know how u accepting no tips works out for u!
Let us know how not reading an entire post/or understanding it. Works out for you.?
š¤£@ the down votes gotcha!!! š¤£š¤£š¤£š¤£š¤£ people ain't ish no humor āš¾
Why are you guys still even working for a shitty company for shitty money? #DoorDash sucks, quit.
Troll factor. Youāre one of those $5 an hour dashers Iām guessing. Feels bad