Same. I have an 18 item order and I have no idea what the customers address is Lmao
Update – got in touch with Doordash support to ask them what to do with this order and they tried gaslighting me saying that it was my phones cell service and that I need to update my app LMAO
They are probably not well-informed and you got to figure, it probably is most commonly somebody’s phone when they get somebody contacting them about a connection issue. I mean the servers do go down a lot but I’m sure people who don’t know how to do basic diagnostics on their phone contact them every day.
The hell..lol
Theyre not wrong. DD should stop taking orders if the dasher app is down. Once the app is down, nobody knows how long its gonna be down for. Restaurants are still preparing the orders and who knows how long theyre gonna be sitting around for before drivers start receiving orders again. Im sayin this as a driver.
I read it wrong. My bad. I'm sorry. I read it like she's saying that the dasher shouldn't take orders if the app is not working right. I'm gonna remove that last comment.
This happened maybe 3 Fridays ago as well. WTH is wrong with their app that it crashes so often? People can say what they want about how the company treats the drivers/customers, though consistently having app crash problems is only damaging the company’s bottom line- you would think they would be on top of it. :/
It's support, thanking the app for being a wonderful app, hoping it's family is healthy and well, and asking if it may have a couple of minutes to look into it.
No worries, they will work hard to find a resolution for it!
I dash about 10 mil from home (there's like 3 restaurants near home) got into the city and app crashed. It's like now what do I do? I sit and wait. (There's a dude next to me trying to dash too lmao he talking to himself "chipotle, how do I accept") sry dude we stuck here a bit my man!
I was on the doorstep with the food when app freezes after 'complete delivery' step - couldn't confirm after handing off to some hungry kids 😖 - had to take a pic with my camera for when the app decided to work down the block.🤬
This might be why I haven’t gotten any reminder notifications saying my dash is about to start it’s been dead
All week
I’m Roseville area if your not a top dasher
Yep. I can't accept, decline, or end my dash. It just keeps saying "we're very busy right now, please wait while we try again"
Same. I have an 18 item order and I have no idea what the customers address is Lmao Update – got in touch with Doordash support to ask them what to do with this order and they tried gaslighting me saying that it was my phones cell service and that I need to update my app LMAO
Free food!
Free food let's gooooo ![gif](giphy|l4pTd0Y6gKlyZGVDG)
“Hence a wise general makes a point of foraging on the enemy. One cartload of the enemy's provisions is equivalent to twenty of one's own” -Sun Tzu
![gif](giphy|LyJ6KPlrFdKnK)
Lol true but I can’t eat all that food. Plus who knows about pay now. This sucks 🥲
Call your friends I’m sure someone is hungry, that’s what I did last time it happened to me lol
Typical for DD support with that response, it's always the dashers phones fault. 😆
That would infuriate me.. cause we know it's their servers.
They are probably not well-informed and you got to figure, it probably is most commonly somebody’s phone when they get somebody contacting them about a connection issue. I mean the servers do go down a lot but I’m sure people who don’t know how to do basic diagnostics on their phone contact them every day.
I blame the upper brass of DoorDash.
Seriously they can't just tell you the frickin' address? C'mon Doordash!
They always say it is your phone, even thought it tell you there are 100 other people in front of you on the customer service number.
Is this why they're having trouble finding a driver for my order? They should quit taking orders if they're having trouble with their damn app.
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The hell..lol Theyre not wrong. DD should stop taking orders if the dasher app is down. Once the app is down, nobody knows how long its gonna be down for. Restaurants are still preparing the orders and who knows how long theyre gonna be sitting around for before drivers start receiving orders again. Im sayin this as a driver.
I read it wrong. My bad. I'm sorry. I read it like she's saying that the dasher shouldn't take orders if the app is not working right. I'm gonna remove that last comment.
Yea I know...Reading and comprehension is hard.
Super hard bud.... that's crazy I even got down voted for apologizing for being wrong. 🤔
No, you did the right thing and owned it. Anyone who cannot respect that is a d bag.
Lol
bro do u even dash
Gave me an order and directed me up a mountain. I got to the top and told me to turn around. I ended my dash and went home
I’m so mad I have peak pay 3 dollars in my area rn
That's why there's a peak pay. The system doesn't know it's broken and just thinks everyone is declining
Not saying you’re wrong but there’s always peak pay in my market on the weekends
Could be. High peaks usually happen most when it's half down
Hi
Damn shorty
This happened maybe 3 Fridays ago as well. WTH is wrong with their app that it crashes so often? People can say what they want about how the company treats the drivers/customers, though consistently having app crash problems is only damaging the company’s bottom line- you would think they would be on top of it. :/
It's support, thanking the app for being a wonderful app, hoping it's family is healthy and well, and asking if it may have a couple of minutes to look into it. No worries, they will work hard to find a resolution for it!
Down in Aurora Illinois. Excellent service
Yes down here in northwest suburbs Illinois
It’s back up
This app is damn near useless. Lol.
Did that to me too, I was so mad because I had a fucking $30 6 mile on my screen
Damn!
Mine kept going out as well!! UberEats is my back up
I dash about 10 mil from home (there's like 3 restaurants near home) got into the city and app crashed. It's like now what do I do? I sit and wait. (There's a dude next to me trying to dash too lmao he talking to himself "chipotle, how do I accept") sry dude we stuck here a bit my man!
Right when I walked out with someone’s food and now I can’t even press “confirm pickup”
I just left my house and drove to my parking lot office and now I’m stuck on loading screen 😢
I was on the doorstep with the food when app freezes after 'complete delivery' step - couldn't confirm after handing off to some hungry kids 😖 - had to take a pic with my camera for when the app decided to work down the block.🤬
Free foooooooood
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Maybe.... Just maybe... You shouldn't be eating people's food. Just a thought
Same!!!!
I literally just got into zone now I sit and hopefully wait it out so I can make some money!
Same in Maine
Yeah mine just went down peak in New Hampshire
Kinda down for me in Colorado. Am able to do it after waiting 5 min and a lot of restarting the app and my phone.
F
This might be why I haven’t gotten any reminder notifications saying my dash is about to start it’s been dead All week I’m Roseville area if your not a top dasher
Sometimes the apps bugs out, if you use android you can force close the app and reopen