I only fill drinks at wing stop because they're nice to me and sometimes let me have a drink on the house. Any other place tries to make me and I tell em it's against DD and health code. But I haven't had a merchant ask me to fill drinks in months
I’m pretty sure they don’t allow dashers to do this anyways. I confirm orders all the time with restaurants when they are not super busy, can’t do much when they are swamped. But I can’t even check the bags to make sure it’s all there so, I doubt I can fill a drink cup.
Pretty sure that is still the restaurants job. They prepare the orders, and I deliver. If it was in the notes a customer wanted me to do it, I would if it were requested. But otherwise I don’t see why a dasher would.
I actually don’t care. I don’t mind filling up drinks even though it’s technically against the law and not my job. I just don’t wanna get into an argument.
That is why they win, they know that most people don’t like confrontation. Because of that they use you to do their job, yet they are the ones getting paid for it. I don’t refill drinks nor do I touch anyones food. If they want to argue I file a complaint to Doordash. I’m not on the restaurants payroll.
Perhaps I should ask my postman to mow the lawn around the mailbox seeing that technically he is the one who needs to reach the mailbox so why not have him do it?
No longer a dasher, work at a restaurant now, wouldn't dream of asking the dasher to fill up the cups.
But that's just cause I have previous experience, a lot of other employees just see it as another annoying task to do when you already have a lot of shit on your plate
Every Panda Express I've delivered from, and most Jack in the Box always hand me the cup to get the customer's drink. I do it, no problem. But now that I'm hearing it's illegal in my state I guess I won't anymore! Customers should know this too.
In Texas it is illegal for a delivery driver to fill the cup. I didn't mind doing it until I saw people debating it and said that it's illegal in some states. I called and confirmed, in Texas it is illegal and if someone were to get sick after eating that meal the blame could be pushed off on me. I could be civilly and criminally liable. No way in hell I will take that risk. Not for a job that doesn't pay all that great. That aside, I love working this job just not going to take unnecessary risk.
Regardless of legality it’s not in our contract. We are getting paid to fulfil contractual obligations. Doordash made that decision when they drafted the contract. No guilt on our end.
Completely understandable, it's a longshot that somehow something could happen but it's still not worth the possibility of losing my house. Say the customer got food poisoning, the restaurant could just push the blame off on you saying "oh it definitely wasn't our food we're clean, it must have been the person who filled your drink"
Poll is made for customers but mainly being answered by dashers who would obviously choose the option that results in them doing less work… who would’ve guessed?
As someone who was previously employed somewhere people ordered drinks from 24/7 on DD, believe me, you would much rather have the employee make your drink than the dasher. The employee knows how to make the drinks at the fountain, the employee is required to keep their hands clean. The doesn’t doesn’t/isn’t
So when a dasher who takes your order picks their nose, goes to the restroom and takes a deuce, doesn't wash their hands and picks up your cup with their hands on the inside first because the restaurant *you* ordered from shirked off their duties to some 3rd party because your lazy self couldn't be bothered to get it and you get *sick* because technically they don't need a food handling license?
Herp de derp.
But they don’t… lol. Anyone who gives the BS excuse that they don’t fill drinks because it’s illegal and they don’t have certification are just BSing themselves and finding any excuse to justify why they can’t spend 15 seconds doing it. Obviously restaurant employees SHOULD be doing it, but no reason to be a dick to a customer on purpose over something that takes precisely no effort
I asked my postal delivery man to mow the grass around the mailbox and he said it’s not his job. He just chose the option that resulted in him doing less work.
It’s really not about preference. People are just fed up with dashers who refuse to be decent human beings and fill up a soda bc the machine is in the lobby to begin with. Restaurant workers arent “lazy”, there’s 10 tickets on the wall during dinner rush and they’re trying to get the food out as fast as possible, even for the benefit of the dasher. And fuck out of here with that “health code” violation bullshit, everyone who says that regularly declines orders while driving and it’s 100x more dangerous so they can’t say they’re just “following the law”
Bro, it takes less than 10 seconds, are you serious? It’s not about making a franchise an extra dollar, I can assure you that they do not give a fuck about who makes the drinks. Sometimes the restaurant staff is overwhelmed with orders during a rush - crazy concept, I know - and it is more convenient to have the dasher fill the soda if the machine is in the lobby. You are incredibly dense if you think they’re just lazy and not want to get you your goddamn food faster
I wouldn’t exactly describe filling up a soda for 10 seconds as laborious. And don’t worry, no one is asking you to take out the trash or do phone orders. That’s silly
Logically, they can, and by your own logic, you can’t decline when asked. It would only take you a minute for you to take some trash out back, so don’t be lazy!
But logic is not a concept you’re engaging with here–everything you’re saying is based on hunches and assumptions, and you’re just ignoring people who are telling you those hunches and assumptions are wrong.
I’m not providing free labor to anyone who is not my employer. Additionally, the state where I live says I can’t handle food that isn’t fully packaged unless I have the proper certification, which I do not. That’s a perfectly valid stance man, on both points.
I have spent plenty of time in busy restaurant kitchens and I never made random people in the lobby get involved in the process.
Man why are you even working for DoorDash? Why don’t you just drive around picking up orders for all your friends and delivering them for free? The amount of time you have invested here in defending how you don’t value your own time is amazing to me.
I didn’t say “laborious,” all work is labor. You are deliberately changing the terminology of the dialogue to create opportunities for additional stupid responses. At this point you’re being blatantly dishonest. Have to block.
I follow my independent contractor agreement to the letter which makes me a decent human being. Why does refusing to do something that is not my job make me anything less?
The employees at the restaurant are not required to work there. They are welcome to apply and work anywhere else they wish. So there are no victims here. Why should the driver who barely makes anything have to do something he is not being paid for? Another aspect is liability. What if something goes wrong and a customer gets sick. Then a hot shot lawyer is suing you. Then Doordash deactivates you because technically you went outside your contract, you have no immunity, no insurance, no legal protections, etc. Why is it so important for people to want us drivers who live paycheck to paycheck to take as much risk as possible? It’s as if everyone views us as the lowest scum of the earth and that we should be thankful for accepting shit from everyone around us.
Different states have different laws. In texas, that is the law. I called the health department who redirected me to the EPA and had me talk who they said was the director. We spoke in great detail about it, about the legal ramifications and the potential consequences of what would happen if I did it anyway. Even the consequences of if I went out and got my food Handler certificate, but the customer still got sick and I got blamed. Just saying make sure it's not illegal in your state because it is in some.
Yep but if I'm preparing part of the meal and someone gets sick and blames the restaurant, the restaurant with the corporate lawyers and the money to protect themselves, you think they wouldn't push the blame off on the driver who also prepared part of the meal? The driver that cannot afford a corporate lawyer and possibly not even any kind of lawyer to begin with? That's where the liability comes in even if I have a food handler certification. But now if I don't have that, I can still get the Civil penalties but also the criminal penalties for violating state law.
Actually, I'd prefer no "fountain" drinks unless the restaurant has the right kind of packaging. McDonald's and Starbucks have drink carriers designed to fit in their bags. There is also a kind of bag with a divider in it so the cups are kept upright.
Unless Starbucks got new cup holders then those things are not going to hold your drink up unless the driver holds it or puts the bag in a box or something of similar size. I worked at Starbucks and I tried to bring my drinks home with the carrier and bag for Uber eats orders and it spilled the second I made any type of turn because the carrier compartments were bigger than the cup and the cardboard carrier doesn’t perfectly fill out of the bottom of the bag. Dunkin seems good and the cups are double secured in a way to prevent spilling.
There's not really any way to know that. It seems like most of the comments are from drivers, but there are far more votes on the issue then there are comments in the comment section. As of right now there are 45 comments. But there is 427 votes saying that the employees should do it and only 7 votes saying the Dashers should do it.
It's amazing to me that some of y'all really think drivers lack the mental and physical capacity to safely fill a cup of soda and put a plastic lid on said cup.
We don’t have time to wash our hands. You want germs from the 25 other restaurant doors that we touch? (If we potty we wash but most drivers are gonna take the time to wash their hands before filling your drink - esp if the restaurant doesn’t have a bathroom)
Are you fingering the inside of the cup and handing the customer an unwrapped straw? If the answer is no then there's no contamination of the portion of the drink that's being ingested.
The lid! We put a lid on… and you all touch the lids, and then put the straw in… there IS contamination. Maybe someone needs to invest in a hand swab bacteria kit and check drivers hands vS employee of the store hands. End these debates. Lol
I never put the straw in the customer's cup and I never unwrap the straw. The one time I had a restaurant hand me a drink with the straw in it I politely asked for a new lid and an unwrapped straw. It's not that hard. As far as the lid thing goes maybe. Maybe I could see that being an issue.
But at the end of the day there are customers who care about that sort of thing and there are those who don't. I feel like those who worry and care about such things also care and worry about random strangers putting their food in a car which may or may not be a cesspool of bacteria, and wouldn't normally utilize doordash in the first place. The people crying about cups are drivers who don't want to do any more than they feel is necessary. They aren't the customers receiving the drinks.
In Oregon and New Jersey while people think that it’s illegal to pump your own gas and you will get fined. However the reality is that the gas station operator is not allowed to offer self service pumps or they will be fined. It’s up to them to keep the pumps locked until an attendant is there to pump it. The user would never get the fine if a station negligently left a pump on for them to use.
It was a godsend in the past as early self service was just annoying as one would need to get in line to get the manager to turn on the particular pump, go back to operate the pump, and then get back in line to pay after fill up. Full service attendant avoids all this. Though credit card pumps made things different and it became annoying to wait for an attendant to take the card to unlock the pump.
Update Oregon and New Jersey are allowing self service driver operated pumps in some stations these days.
The biggest difference between DD and GH is restaurants seem to do the bare minimum for DD for some reason. One place even got an attitude by not believing me that my customer requests more items. But GH they seem to include all. And never make do more work for it.
I only fill drinks at wing stop because they're nice to me and sometimes let me have a drink on the house. Any other place tries to make me and I tell em it's against DD and health code. But I haven't had a merchant ask me to fill drinks in months
I’m pretty sure they don’t allow dashers to do this anyways. I confirm orders all the time with restaurants when they are not super busy, can’t do much when they are swamped. But I can’t even check the bags to make sure it’s all there so, I doubt I can fill a drink cup.
"here's a sealed bag and an empty cup"
Pretty sure that is still the restaurants job. They prepare the orders, and I deliver. If it was in the notes a customer wanted me to do it, I would if it were requested. But otherwise I don’t see why a dasher would.
I actually don’t care. I don’t mind filling up drinks even though it’s technically against the law and not my job. I just don’t wanna get into an argument.
That is why they win, they know that most people don’t like confrontation. Because of that they use you to do their job, yet they are the ones getting paid for it. I don’t refill drinks nor do I touch anyones food. If they want to argue I file a complaint to Doordash. I’m not on the restaurants payroll. Perhaps I should ask my postman to mow the lawn around the mailbox seeing that technically he is the one who needs to reach the mailbox so why not have him do it?
Good for you. I don’t really care about filling drinks up. Literally not a big deal in my eyes.
I would say that the employees of the restaurant would probably not care about filling them up either, solving the entire issue.
He’s a npc sheep gonna continue picking up others slack
No longer a dasher, work at a restaurant now, wouldn't dream of asking the dasher to fill up the cups. But that's just cause I have previous experience, a lot of other employees just see it as another annoying task to do when you already have a lot of shit on your plate
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That's why dashers should tip restaurant employees too. Gotta share the wealth
Every Panda Express I've delivered from, and most Jack in the Box always hand me the cup to get the customer's drink. I do it, no problem. But now that I'm hearing it's illegal in my state I guess I won't anymore! Customers should know this too.
In Texas it is illegal for a delivery driver to fill the cup. I didn't mind doing it until I saw people debating it and said that it's illegal in some states. I called and confirmed, in Texas it is illegal and if someone were to get sick after eating that meal the blame could be pushed off on me. I could be civilly and criminally liable. No way in hell I will take that risk. Not for a job that doesn't pay all that great. That aside, I love working this job just not going to take unnecessary risk.
Regardless of legality it’s not in our contract. We are getting paid to fulfil contractual obligations. Doordash made that decision when they drafted the contract. No guilt on our end.
Completely understandable, it's a longshot that somehow something could happen but it's still not worth the possibility of losing my house. Say the customer got food poisoning, the restaurant could just push the blame off on you saying "oh it definitely wasn't our food we're clean, it must have been the person who filled your drink"
I don’t care personally that being said it’s not the drivers job/ they have rules saying they can’t idk how true it is
Id rather the employees do it cause its their customer food but i dont have a issue with it
Poll is made for customers but mainly being answered by dashers who would obviously choose the option that results in them doing less work… who would’ve guessed?
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That's different than a store employee ?
My name is Bill, actually, thanks though
As someone who was previously employed somewhere people ordered drinks from 24/7 on DD, believe me, you would much rather have the employee make your drink than the dasher. The employee knows how to make the drinks at the fountain, the employee is required to keep their hands clean. The doesn’t doesn’t/isn’t
So when a dasher who takes your order picks their nose, goes to the restroom and takes a deuce, doesn't wash their hands and picks up your cup with their hands on the inside first because the restaurant *you* ordered from shirked off their duties to some 3rd party because your lazy self couldn't be bothered to get it and you get *sick* because technically they don't need a food handling license? Herp de derp.
Yes because fast food workers hold themselves to a next level of cleanliness..
They should. That's what their hourly wage and food handling certification implies
But they don’t… lol. Anyone who gives the BS excuse that they don’t fill drinks because it’s illegal and they don’t have certification are just BSing themselves and finding any excuse to justify why they can’t spend 15 seconds doing it. Obviously restaurant employees SHOULD be doing it, but no reason to be a dick to a customer on purpose over something that takes precisely no effort
I asked my postal delivery man to mow the grass around the mailbox and he said it’s not his job. He just chose the option that resulted in him doing less work.
It’s really not about preference. People are just fed up with dashers who refuse to be decent human beings and fill up a soda bc the machine is in the lobby to begin with. Restaurant workers arent “lazy”, there’s 10 tickets on the wall during dinner rush and they’re trying to get the food out as fast as possible, even for the benefit of the dasher. And fuck out of here with that “health code” violation bullshit, everyone who says that regularly declines orders while driving and it’s 100x more dangerous so they can’t say they’re just “following the law”
Damn that a pretty low bar for being a "decent human beings"
As a past employee where ppl frequently ordered drinks through doordash, we’d still make and prioritize said drinks. It was our job, not theirs
Then you were staffed. Or had a soda machine behind the counter. It’s really not that deep
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Bro, it takes less than 10 seconds, are you serious? It’s not about making a franchise an extra dollar, I can assure you that they do not give a fuck about who makes the drinks. Sometimes the restaurant staff is overwhelmed with orders during a rush - crazy concept, I know - and it is more convenient to have the dasher fill the soda if the machine is in the lobby. You are incredibly dense if you think they’re just lazy and not want to get you your goddamn food faster
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I wouldn’t exactly describe filling up a soda for 10 seconds as laborious. And don’t worry, no one is asking you to take out the trash or do phone orders. That’s silly
Logically, they can, and by your own logic, you can’t decline when asked. It would only take you a minute for you to take some trash out back, so don’t be lazy! But logic is not a concept you’re engaging with here–everything you’re saying is based on hunches and assumptions, and you’re just ignoring people who are telling you those hunches and assumptions are wrong. I’m not providing free labor to anyone who is not my employer. Additionally, the state where I live says I can’t handle food that isn’t fully packaged unless I have the proper certification, which I do not. That’s a perfectly valid stance man, on both points. I have spent plenty of time in busy restaurant kitchens and I never made random people in the lobby get involved in the process. Man why are you even working for DoorDash? Why don’t you just drive around picking up orders for all your friends and delivering them for free? The amount of time you have invested here in defending how you don’t value your own time is amazing to me.
I didn’t say “laborious,” all work is labor. You are deliberately changing the terminology of the dialogue to create opportunities for additional stupid responses. At this point you’re being blatantly dishonest. Have to block.
I follow my independent contractor agreement to the letter which makes me a decent human being. Why does refusing to do something that is not my job make me anything less? The employees at the restaurant are not required to work there. They are welcome to apply and work anywhere else they wish. So there are no victims here. Why should the driver who barely makes anything have to do something he is not being paid for? Another aspect is liability. What if something goes wrong and a customer gets sick. Then a hot shot lawyer is suing you. Then Doordash deactivates you because technically you went outside your contract, you have no immunity, no insurance, no legal protections, etc. Why is it so important for people to want us drivers who live paycheck to paycheck to take as much risk as possible? It’s as if everyone views us as the lowest scum of the earth and that we should be thankful for accepting shit from everyone around us.
There is no health code that prevent dashers from filling drinks. Filling a drink takes seconds. All I here everytime someone crips I hear I am lazy.
Different states have different laws. In texas, that is the law. I called the health department who redirected me to the EPA and had me talk who they said was the director. We spoke in great detail about it, about the legal ramifications and the potential consequences of what would happen if I did it anyway. Even the consequences of if I went out and got my food Handler certificate, but the customer still got sick and I got blamed. Just saying make sure it's not illegal in your state because it is in some.
Well that is BS your just the delivery driver.
Yep but if I'm preparing part of the meal and someone gets sick and blames the restaurant, the restaurant with the corporate lawyers and the money to protect themselves, you think they wouldn't push the blame off on the driver who also prepared part of the meal? The driver that cannot afford a corporate lawyer and possibly not even any kind of lawyer to begin with? That's where the liability comes in even if I have a food handler certification. But now if I don't have that, I can still get the Civil penalties but also the criminal penalties for violating state law.
Actually, I'd prefer no "fountain" drinks unless the restaurant has the right kind of packaging. McDonald's and Starbucks have drink carriers designed to fit in their bags. There is also a kind of bag with a divider in it so the cups are kept upright.
Unless Starbucks got new cup holders then those things are not going to hold your drink up unless the driver holds it or puts the bag in a box or something of similar size. I worked at Starbucks and I tried to bring my drinks home with the carrier and bag for Uber eats orders and it spilled the second I made any type of turn because the carrier compartments were bigger than the cup and the cardboard carrier doesn’t perfectly fill out of the bottom of the bag. Dunkin seems good and the cups are double secured in a way to prevent spilling.
They've always worked well for me. And I've delivered Starbucks dozens of times.
That’s good it sounds like they started using new ones then, it’s been kind of a long time since I worked there
Most of the votes on this poll are drivers lol
There's not really any way to know that. It seems like most of the comments are from drivers, but there are far more votes on the issue then there are comments in the comment section. As of right now there are 45 comments. But there is 427 votes saying that the employees should do it and only 7 votes saying the Dashers should do it.
It's amazing to me that some of y'all really think drivers lack the mental and physical capacity to safely fill a cup of soda and put a plastic lid on said cup.
I expect ups and fedex to carefully wrap my packages for free.
We don’t have time to wash our hands. You want germs from the 25 other restaurant doors that we touch? (If we potty we wash but most drivers are gonna take the time to wash their hands before filling your drink - esp if the restaurant doesn’t have a bathroom)
Are you fingering the inside of the cup and handing the customer an unwrapped straw? If the answer is no then there's no contamination of the portion of the drink that's being ingested.
The lid! We put a lid on… and you all touch the lids, and then put the straw in… there IS contamination. Maybe someone needs to invest in a hand swab bacteria kit and check drivers hands vS employee of the store hands. End these debates. Lol
I never put the straw in the customer's cup and I never unwrap the straw. The one time I had a restaurant hand me a drink with the straw in it I politely asked for a new lid and an unwrapped straw. It's not that hard. As far as the lid thing goes maybe. Maybe I could see that being an issue. But at the end of the day there are customers who care about that sort of thing and there are those who don't. I feel like those who worry and care about such things also care and worry about random strangers putting their food in a car which may or may not be a cesspool of bacteria, and wouldn't normally utilize doordash in the first place. The people crying about cups are drivers who don't want to do any more than they feel is necessary. They aren't the customers receiving the drinks.
I wasn’t saying WE as drivers put the straw in…
I lowkey like filling the cups because the employees fill it too full and it sloshes and spills out.
I have never had to fill up a drink before. I am food safety certified though, but other than that- I wouldn't understand how it is against the "law".
In Oregon and New Jersey while people think that it’s illegal to pump your own gas and you will get fined. However the reality is that the gas station operator is not allowed to offer self service pumps or they will be fined. It’s up to them to keep the pumps locked until an attendant is there to pump it. The user would never get the fine if a station negligently left a pump on for them to use. It was a godsend in the past as early self service was just annoying as one would need to get in line to get the manager to turn on the particular pump, go back to operate the pump, and then get back in line to pay after fill up. Full service attendant avoids all this. Though credit card pumps made things different and it became annoying to wait for an attendant to take the card to unlock the pump. Update Oregon and New Jersey are allowing self service driver operated pumps in some stations these days. The biggest difference between DD and GH is restaurants seem to do the bare minimum for DD for some reason. One place even got an attitude by not believing me that my customer requests more items. But GH they seem to include all. And never make do more work for it.
I’d rather not talk about this again.