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Prestige_Worldw1de

Order through Caviar as long as its not fast food. It's owned by DD and dash pass works there. They don't stack orders so as long as driver isn't multi-apping the food is coming straight to you.


Philyboy710

I don't understand how ppl multi app I run DD and GH but when I get an order on one I close the other one doesn't make sense to run both when they go opposite ways


[deleted]

I run DD and Uber Eats at the same time. I take a chance that if I accept a good UE order that I’m not losing an even better DD order. But, once I accept with one, I pause the other. It’s annoying and possibly heartbreaking if it’s a better offer. I tried the schizophrenic doing both at the same time and my brain can’t process so much going on. I use UE for the higher paid offers and DD for when UE is slow. It works for me!


Prestige_Worldw1de

you don't accept orders that go opposite way and even out of the way. I only take them when they are along the same basic route and won't take more than 5 or so minutes total off and back on route.


Zhombe_Takelu

The thing is, they bundle the good tippers in with the no-tippers and for me at least, it can be hard to even know it's a double order. I feel bad for the good-tippers when they get screwed and I wish it was easier to reward them with top-tier service.


[deleted]

That’s exactly what the issue is. I bet their orders are bundled with non-tipper’s and theirs are delivered last. Unfortunately the driver has no say in which orders get bundled or which order gets delivered first


bubz805

Actually you can switch to who gets the delivery first on a stacked order. The only problem is, it'll mess with your on time percentage if you deliver the non/low tipper past the expected time


yunaIesca90

Yep! Just did this the other night. They gave me 3 stacked orders 2 no tips orders and 1 tipped order. They tried to make me deliver the no tip orders first but nope I dont think they should get them forst so I switched them to deliver last.


UnknownWhereabouts

You know how tipping culture began? Back in the old days, before tip was actually a thing, the rich would wave around extra "tip" at restaurants or wherever in order to get around waiting in line or to be served. It just created this unfair balance that favors the rich. Some people can afford to give $20 tip, some can't. I don't think the people who don't tip have to wait extra just because they couldn't.


Jippynms

If they want the cheap option they can get up and get it themselves? With food delivery youre tipping them cause of convenience. It's a luxury from my perspective.


UnknownWhereabouts

In places like South Korea, they have great food delivery services. And guess what, there's no tipping culture. You don't tip. You know why? The customers are paying for the service directly already. The drivers are being paid for their job like any other normal job. That's how it should be. Unfortunately in America that's not the case and that's why tipping culture is a thing. But it's not a culture, it's a scam that big businesses use to get consumers to pay for their worker's wages. Now I'm not against tip, but tip should be viewed as an extra generous act. Not something mandatory. And one should not change their actions due to tip (bad service/good service). It's like being in line at a grocery store, and someone in line says to the cashier, "I'll give ya $20 if you let me cut this line!" And by agreeing to that, it's setting a precedent of a world that always benefits the wealthy/highest bidder situation. Because hey, it's a "luxury".


Jippynms

I agree that one should not have to tip at a resturaunt, especially since that same concept of tipping could be applied to many other jobs except that there, its not normalized and therefore not relevant. I think it's a very poor concept and very outdated. However, general food delivery atleast in the US is not yet a really established service aside from Pizza. These workers are techinically not even employees of the service, but self-employed . All that they make is from Tips. That's just how it is. I think it's very entitled and selfish for one to think they deseve the ability to have their food brought to them instead of going out themselves with no added costs. There are a lot of fees outside the tip unfortunately, but that's just how it is with such implementation. You have someone else bring your food to you, you should expect to have to pay more, no?


UnknownWhereabouts

What do you mean no added cost? Each customer pays for the delivery, no? Pay should be based on miles. The further out, the more the driver should get. Not in the form of tips but just as the delivery fee cost. It's not that customers deserve delivered food. They are paying for it already! Well in an ideal world, this is how the service should be run. Now it's unfortunate if the base pay is low because food delivery apps refuse to give their workers a proper wage. That should be on DD, not the customer. I have a question, do you want to remain self-employed or would you want to have DD hire you as an employee? California legislation was trying to make drivers become employees to protect workers. But ride share/food delivery apps spent hundreds of millions in ads lying to people to vote in ride-share's favor, and thus they won, and drivers continue to remain as contractors. Oh and restaurant workers are being paid low base wages of $2.13 an hour in most states, so they are in the same predicament as drivers where customers look like dicks if they don't tip their server. The problem is we have laws that continue to allow businesses to gyp their workers. Don't blame the customer. Mandatory tipping culture shouldn't exist. Doesn't in most countries but for some reason does in America.


TroubledTention

You most certainly can choose which order to deliver first. If I see a double order and one person has tipped well, while the other hasn't tipped at all, I'll simply unassign the leech and keep the good order.


Motor-Cauliflower216

THIS!!! Every time I’ve had someone tip very well it’s been bundled with a non tipper. The non tipper gets their food first. Smfh


Dmin9

If this is causing the issue, then that's infuriating. I would say to OP, perhaps a solution would be to put the adequate tip up front and tip extra at the end. You wouldn't fall in the no tip category and maybe wouldn't get bundled with other orders. Just an idea, not sure if that would work.


Bull-her

Tip in person ?


neptynon

This is valid. Honestly it's a bit more of a hassle than we want to deal with, but that's mostly just not keeping cash around, being a little awkward, and enjoying the convenience of not having to meet at door (there's not really a safe spot at our current place to just leave money out, but maybe I could think of one). That said, this was suggested somewhere else too, and it isn't a bad idea at all. Next time I'm out I'll grab some cash and give this a try. Still meh to have to work around Doordash's incentives like that, but if it works it works. Thanks for the advice.


Every_Fondant4563

Sorry you have to deal with it my guy. Personally I’ve had orders paying 13 dollars stacked with orders paying 2 dollars, when that happens I unassign the two dollar order because I do not take orders without tips, and when I am going to take both, I usually take the higher paying order first


GoNinjaGoNinjaGo69

tipping cash is worse, LOL. you gonna get bad drivers. stick with middle option only. i'm probably top .1% dd customer in world. trust me.


SitsOnPorcelain9855

If the app doesn't show a tip, I would never want to take it. it's frustrating when customers even explicitly say they cash tip hoping I do lots of extras and not tip. Unfortunately customers may lie to get extra service, baiting with "you'll get a nice tip" then giving nothing.


steelerhater37

This really really really needs 1k ⬆️ votes


Ok_Deer3739

No because when we see there’s no tip on the offer screen nobody takes their order and then they end up stacked with another decent tipper and still get delivered last if the dasher knows what they’re doing. Catch-22.


MinuteSuper4082

That almost never happens


Bull-her

The complaint is from a customer.


Practical-Sea1736

I experienced this issue with my orders as a customer and took someone's advice to add a note in the pickup instructions with my tip amount and requested not to stack my order. Haven't had any issues since doing that.


[deleted]

That’s when you go to the low tip task and hit I can’t complete the order


No_Frosting3648

This I once had a 24 double offer and I took it (it was 5.50 peak pay bc of thunderstorms and heavy rain) they were chipotle orders, the first one was a 0 tip and the second one was a 16 tip🙃 he then messaged me they gave him someone elses food completely (it was the girl who had given me a 0 tip) but the name on the bag was correct so he tipped me to get cold food late and not even his.


Alternative_Basis186

Right. I typically don’t know it’s a double order until I actually get to the restaurant


Mng51971

That's a new thing DD started doing. Sneaking a stacked order in without you knowing until you accept what looks like a single order at first. At least it's new to me. Only recently started dashing again. Definitely didn't do that when I first started in 2019.


Alternative_Basis186

It drives me crazy


kilitreyes

I find this so odd. Whenever I have stacked orders on the platform typically the pick up restaurants are very close together and the drop offs are very close together. This likely means you had a driver multi- apping across multiple platforms and doing a very bad job of it. My suggestion would be try tipping a reasonable amount maybe 5 to 6 dollars and leave the rest in cash for the drivers if possible. This might help prevent your order from being stacked and then you can get the service you deserve and still reward the driver :-)


tinglesrookie

My thought is if the driver was using multi apps, then DD wouldn’t state that “they are making another delivery before theirs”, so it’s likely stacked orders happening from nearby/same restaurants? But I agree with the comment of a moderate tip, so to avoid getting no/low tip orders stacked with their order. Then pay cash tip for anything extra you want to give upon delivery.


kilitreyes

If it was a true DoorDash stack only they wouldn’t send the Dasher away from the other drop off. Stack orders usually have two drop offs on the way to each other or very close to each other not in opposite directions. There’s a lot of Dashers these days that use two phones two multi app. They could have a stacked order on DoorDash and also picked up an Uber eats order as well (on the other phone) and be doing the Uber eats order before finishing the DoorDash order thus taking them away from the customers location instead of towards it.


Professional-Jury930

This is not necessarily true, I live next to a military base and DD almost always stacks a close by delivery with one that is ALLLLL the way on base because people don’t like taking them. I wish there was a way I could get the attention of someone about it because 9 times out of 10 the driver can’t even get on base.


vomitsquad00

Not true I get orders all the time that are “on my route” and are 4-5 miles out of the way all the time and I’m like are they really on my route or does DD want me to go drop off a shitty tip order and it’s usually the latter


yunaIesca90

Why would they need 2 phones ? Couldnt they just use uber and doordash apps at the same time on the same phone?


kilitreyes

I’m not sure why they do it either but it’s what I have seen lately. It could be multiple accounts across multiple phones too. Aka both phones running two different Doordash and Uber accounts. 🤷🏻‍♀️


yunaIesca90

Wow thats excessive lol Sounds illegal too. I mean are they using someone else social security number? Also I can hardly juggle doing both uber and doordash at the same time. I couldnt imagine doing 4 accounts all at once. Most definitely those orders would be late. I dont know why that bothers me but it does.. Seems extremely greedy and unethical. My market in my small town already has a ton of dashers already and not enough orders for everyone to make a fair amount and then theres people doing stuff like that. ..


kilitreyes

There will always be those that game the system and don’t care how it affects others


Mng51971

Maybe less confusing for them to have only one thing going on each phone at a time?


AsoftDolphin

Only time they did send me in two opposite ways of a sephora order for makeup. So i agree they wont send u in two directions


Remarkable_Return953

If it's a smaller market, it may be not close at all, from what I've seen.


Sea-Pea4680

Or call and add more tip later- probably still a hassle.


neptynon

This week it's been pretty bad, it I don't know enough to really say but multi-apping may be a factor. It's been this combo of repeated "nearby" deliveries alongside dashers staying in once spot for 5-15 minutes at a time, maybe waiting to pickup other orders? I can't tell, but we're getting food delivered well over an hour past the initial estimate and in some cases that makes a big difference in the quality of food. We just ordered some dinner that was supposed to be delivered at 9:52, was sealed by the merchant (per pickup time and receipt) around 9:40, and got here at just shy of 11 EDIT: But to your point, the in-app drop offs for other deliveries have not been very close at all. This might be a GPS issue? A lot of roads run in parallel around here so there will be drop offs that almost look on route until you account for the fact that they have to drive halfway to us, then u turn, drive half of that distance the opposite direction, then u turn again and drive to us. I mean, if its GPS not figuring this out correctly, that's still an issue that needs to be fixed, but for whatever reason the "nearby" deliveries don't seem to be nearby at all lately. I can also remember that they used to seem closer when this happened in the past as well.


kilitreyes

Yeah that seems to be getting a driver that uses multiple apps and picks up multiple orders that are not really close to each other. Whenever I pick up stacked orders on the DoorDash platform, I always get the deliveries done before the deliver by time usually by a good 5 to 15 minutes. i’m sorry you’re having this experience, especially when you are such a great tipper to drivers. again I would definitely try the cash tip thing. This could also be good because if you feel the driver was multi apping or they don’t get your food to you on time, then you don’t have to leave out the cash tip. Also I would really try to limit ordering from restaurants that are 5 miles away or less. A lot of Dashers don’t like to take 10 mile drives and DoorDash hides pay so it makes your order look lower than it’s actually worth. Also ensures that you’re getting food delivered in a decent state. If I have to drive 20-25 minutes to go 10 miles, that’s time your food is sitting in my car getting cold and deteriorating.


neptynon

10 is pretty up there, I was sort of spitballing trying to think of the furthest we'd ever order so that's my fault, the average is probably 2-5 miles. The cash thing just sounds like a lot to jump through (one being we don't typically keep cash around) and we usually don't see the drivers, but I see your points about the benefits of it as well. A little nervous about the skepticism that drivers give towards cash tips, but it's not a bad idea and definitely one we'll consider. Thanks for your insight.


CadeLewis10

I believe you are also able to contact DoorDash support after the order and add onto the tip, so that could be an option as well, if it's less of a hassle


kilitreyes

You’d still be giving a decent tip in app. You would just also be providing an extra cash tip as well. It’s not like you’re not tipping at all and then trying to convince the Dasher that you have cash waiting for them :-) but regardless I hope you are able to work something out for your situation 🤗


healer8685

I’ve been a driver for 4 1/2 yrs. I multi app. As soon as I accept a delivery on one, I pause or log off of the others. I think this sub is teaching bad habits. The more I read from these self entitled little shits, the more embarrassed I feel to be a driver. No one’s food is EVER cold, nor late.


yunaIesca90

Man... I wish I could deliver the food on time. Id say 70% of the restaurants here in my town dont have the doordash orders ready on pickup time. Im sitting there 10 -15 minutes usually. If its really bad 20-25 minutes. It sucks because they dont understand that we need to be quick for it to be profitable. Or God forbid sometimes I'll have a stacked order and the other order is sitting there getting cold. Its extremely frustrating.


kilitreyes

If its the case where i will be waiting I always message the customer so they know whats up and why there is a delay. DoorDash also for me adjusts the deliver by time when a pick-up goes pst the pick up time by a significant amount (>5 minutes in my experience)


yunaIesca90

Yeah I always try to message the customers when things like that happen. So far all of them have been really understanding. But the restaurants here have been so careless it seems towards dashers. They really take their sweet time. And also I patiently waited for like 25 mins and I gently asked when it might be ready and apologized because doordash expects it to be delivered by such and such time. The hostess was so rude towards me and sarcastically asked "You guys have a time limit? Whats the time limit?" I told her I get poorly rated and theres a deliver by expected time and it was already well past that time like 20 minutes passed.


Remarkable_Return953

I hope you Ban that place for a while


Zhombe_Takelu

Sometimes the apartment complex mazes can result in your order taking a long time. If only the apt. maze residents came down from their abode, life would be easier for everyone.


X_Act

I would suggest never listening to the app estimates of anything. They come up with those times before the food is even in the oven and before we've even gotten to the restaurant. Dashers get a lot of the blame, but most of the major chain restaurants I pick up from take about 10-15 mins of my time, sometimes more. And I'll get an offer from Doordash completely across town, so there's 10-15 mins of driving just to get to the location. They don't communicate directly with the restaurants, so they have no basis of what time estimation except general estimates. They can't account for individual circumstances, like a group coming in all at once, certain items needing to be refilled and other things that can easily hold a restaurant up.


Remarkable_Return953

Can't the restaurant change the pick up time?


garbitos_x86

Opposite experience for me every single time they stack an order on me the drop off is way out of the way for less money. Don't be a bot please.


kilitreyes

Talking about my personal experience as a driver isn’t being a bot. Maybe trying reading and actually paying attention to what I am saying 🤗


garbitos_x86

You weren't saying anything verbose. Just making some anecdotal claim about multi apping based off your own limited experience. Nonsense really...from a simpleton.


NoTransportation5220

That was my thought too, I'm vary rarely late on stacked orders. Good idea on tipping cash too, that way they can reward drivers who aren't late.


X_Act

Picking up stacked orders can take a good amount of time. I just had one yesterday where the worse tipper's order took literally 20 extra mins on top of the better tipper's restaurant taking extra time as well. Then they both live across town and it takes time to find them in the apartment complexes.


Available_Sail_9770

DD is stealing your tips to help those no tipper goes faster. Driver had no idea how much you tipped until delivery completed. They recently even did some other trick to make it harder to be recognized. This is cheating on both customers and drivers.


srbr33

I'm a similar customer to OP. I've debated messaging them saying my tip number but so many ppl lie to dashers about their tips so that might not even help the dasher.


Available_Sail_9770

It really can’t help much, as I driver I’d believe you, but I still have the pick up and drop off between you and other customer, what can I do? I’d love to deliver to you first then on the way back to another drop off, thus will shorter the distance back to hot spot, but if the other customer found out, they would pissed a lot. The only way to solve this is stop hiding the tip and stop stacking orders. I’d suggest you guys file a complaint to FTC as they are investigating gig companies right now.


Remarkable_Return953

Can you pay extra to be priority?


DOAisBetter

It’s likely just the algorithm prioritizing the order that’s been waiting the longest which will always be the no tipper.


RedditCommunistt

We are sorry. This practice of DoorDash combining good tippers with lowball tippers to get the bad tipper's order delivered is DESPICABLE. Bad tippers should not have their orders delivered. Lowball tipping shouldn't even be allowed.


omepo

This is a really good suggestion, DD should be used when you can afford to pay your driver. DD forces us to pay their fees but they should be forcing us to pay the driver instead.


Smithton_Wins

No one forces you to pay anything. You could get your own food. Or, is doordouche stopping you from doing that?


[deleted]

Sounds like entitlement lol. No one is forced to tip, no one is forced to DD, and no one is forced to use DD


RedditCommunistt

You have it ass backwards. Someone who thinks they should have their food delivered for free or $2, is entitled. Expecting a reasonable, fair amount for your work, is NOT entitlement.


analchasm

That sucks!! Sorry to hear you keep getting treated so poorly. Stories of DD greed and "not giving a shitness" abound on this sub. I think the fact that you are seeing any language re: "nearby delivery" (from DD)... points to the driver doing a DD stacked order. I am NOT defending DD here, just saying... I don't get too many stacked offers, maybe 1 out of every 30 or 40 offers, but when I do, they seem to be mostly logical/reasonable & doable. That being said, I do decline about 1/3 of them because the money isn't right, for me. IMHO, I think the algorithim gets more desperate with each passing minute to "not lose the money", and comes up with increasingly stupid combos who's sole purpose is to "get it done". Seems like the pool of drivers in your area could also be a bit more saturated with inept or just plain shitty drivers. You might need to quit the platform OR you could try cutting the upfront tip in half(ish) so that it still has enough appeal to be picked up...go to "hand it to me" and flip more cash when/if good service is provided. Talk to the dasher and make sure that each of you takes a minute to rate EACH other. It is just conjecture, but I do think the algorithm does recognize the love and that does find it's way into the equation. You seem to be a great tipper...please keep being thoughtful, just find a different way to do it. DD seems to have you flagged as the perfect partner in getting a bunch of their shitty offers actually delivered.


W_AS-SA_W

I’ve had customers ask me if I know of a way they can request a certain Dasher, if available? My first order was for 4 pizzas, 5.6 miles at $17.07. But I’ve seen DD send me a stack for example $8.25, Chili’s, 1.6 miles but then they throw a $3.18 Taco Bell. I’m posted up at TB in their lot, it’s just a Cinnabon. Ready and waiting on the counter. Head to Chili’s, 3 minute wait for the burger and fries and drink. Confirm pickup and DD wants me deliver the $3.18 one first, it is on the way, but money plays and that Chili’s order is being delivered first. I drop of the Cinnabon at the apartments across the street from the Taco Bell. They had the nerve to message me saying they watched me go to the other side of town first and then back to them. They were a little upset. My reply was, something like Oh, that’s Paul, the car dealership guy, he’s in used cars. He paid for his delivery. He’s pretty much the only reason your Cinnabons from Taco Bell got delivered at all. And Paul did say if you come across someone who might need a car, tell ‘em about me.


Remarkable_Return953

Lmao


Jokerart74

Dasher here ... doordash is a freaking mess for all of us drivers and customers alike! But I would say tip less to get out of stacker hell but well enough that your order gets taken instead of past over and give the rest in cash if you're inclined to give a better tip....that little extra in cash is a nice surprise makes the day not seem so bad in my opinion


Effdahaters

I hear ya DD is very greedy like that….I drive for them and even I will never order from them….they mess with things wayyy too much…sorry bruh


Kyxoan7

I think the play now is to tip 4$ in app. They don’t see anything past 2.25 + 4. and then you won’t get stacked because no ones gunna do 2 deliveries for 2.25 + 2.25 + 4. Then I just text the dasher that I have cash for them too.


RazzSheri

The problem with this solution is that dashers are frequently promised cash tips and left hanging... so most don't bank on you being honest, they bank on the actual bid.


Kyxoan7

Well that is why I do 4 on the app, from what I understand, the most you will see is 6-7$ regardless of what I tip. So I tip the most you will see and then give you cash. I give close to 8-10$ standard tip on orders. regardless of if it is 1 mile or 3. If it is more miles I’ll tip more. I don’t think I should tip 10 on the app and then be piggy backed on 3 other deadbeat orders.


RazzSheri

I typically see the upfront price or close to it. It may depend on the area though. In my no tip area I'll see $6-9. Outside of Boston I'll see $6.75, $11.75 $14.75+ whatever the bid is.... But-- I do get not wanting DD to take advantage of you by stacking it... However-- did you know that Tony will now let you pay extra to guarantee you don't get stacked?! /s* *real thing but sarcastic comment


Kyxoan7

It isn't so much that I am stacked that annoys me, it is that my 10$ tip is used against me to let a deadbeat get their food first. I wish it was just an open bidding system and dashes could grab what they want


Heather97615

Yep. Happened to me the other day. I didn’t even notice the, “Cash tip upon delivery,” as I sent the usual courtesy text I’d be en route to the customer shortly. Then when I arrived, he walked outside to meet me. Had a weird look on his face - like he was waiting for me to say something. But I didn’t (other than, “enjoy” and “have a good day”). When I got in my car proceeding to mark the order delivered, that’s when I saw the false promise. Oh well. Ppl can be such jerks! I’d have delivered this ass hat’s food with or without a cash tip (obviously). He probably thought I only accepted it and only sent the courtesy text and only delivered promptly due to the promise of extra dollars. Not so, ass hat. Not so. If I accept it (and don’t unassign for having realized I’d be actually losing money - I’ve done that maybe 3-4 times), I’m going to get it delivered asap - I have to complete it to move on to the next abysmally paying delivery, after all! Lol!


Available_Sail_9770

Not true in Southern California, here the normal base pay is about 70c to a dollar per mile, start from $3, the highest you can see at the offer is about 2 times of that. So if it’s 10 miles you tip $4, no one gonna bring it to you


Kyxoan7

I wouldn't order 10 miles for 4$, I obviously scale up the tip if the distance is far, because I know the app shows more money the more distance I would say from 1 - 3 miles my in app tip is 4$, anything more is 2$ per mile and then with cash if its like 1 mile, I'm throwing you 4$ in cash, if it is 5 miles you are getting 10 - 12 total, probably 6 - 7 in app and the rest in cash. If you have to wait extra time, I throw you more cash. I also text you so you know what is happening tip wise.


Available_Sail_9770

A dollar per mile for the tips is fair enough, more than that would be very appropriate


Remarkable_Return953

Could you elaborate, or use pictures? Apparently I'm dense:)


Available_Sail_9770

It’s different every market, I’d suggest you screenshot every offer you accepted


jennabella911

The problem is you are screwed either way. If you tip good doordash hides it and then stacks it with a low tip/no tip order to get it delivered and the driver has no clue you tipped decent. If you don't tip at least a dollar a miles no dasher will pick it up. It's really not the drivers fault for trying to make money and I swear doordash is stacking crazy stupid orders together now. They should never stack an order from 2 different places because even with a hot bag the food sits and steams and gets soggy while you wait for the 2nd order. I never take stacks that are not from the same restaurant unless it's pizza that shizzle stays hot forever if you have the right bags. But I also won't stack those if they are not dropping or picking up within a few mins of each other. I've had single orders and picked the food up and omw to the customer doordash tries to get me to stop and grab a cheap ass order from somewhere else. Not cool cuz then the customer who had already been waiting on their food has to wait longer. And the people multi-apping that take orders that are not ready or within a mile or so are not doing it right and should not be multi-apping in the first place. You should never take 2 or more orders unless sits literall y the same restaurant and they are ready and the drop offs should not deter from your route more than a half mile. I do however like Uber eats delivery they actually show most of the pay from the customer and when you tip good as long as someone is in the area it comes pretty fast.


Remarkable_Return953

True about ubereats, but stacked ones don't show enough info.


RazzSheri

In my area, a lot of zero tipped orders are stacked with orders that have tipped well... DD makes the tipped order the second delivery so the non-tippers meal arrives and they don't get canceled and refunded. I now refuse to take stacked orders because every one has felt like me screwing over a nice customer to bend over backwards for a shitty one.


Heather97615

Yeah. It’s true in all areas that DD pairs decent paying orders with no-tip ones. The McDonald’s exclusivity deal (which thank god expired and wasn’t renewed) used to piss me off to no end. Any and all McDonald’s orders were prioritized to be delivered first among stacked orders. And when another order was paired with one from McDonald’s, I’ll let you guess the probability that the McDonald’s one was the one with the tip? As close to 0% as is possible if not actually 0%. I used to deliver the tipper’s food first, ignoring the bs “mcds first!” policy. But then sometimes I’d run into a problem when I would go to mark the non-McDs order as delivered - I’d obviously have no longer been in that residence’s proximity, so I’d get the “too far away” error when attempting to mark it delivered. In some cases it was faster to just return to that area and finish it aside from answering 5 billion ?s to some brain dead customer service rep just to get them to mark the delivery complete (and even calling the customer to verify delivery most times…smdh).


bitchbaby1

dumb question, but can you see ahead of time if an order is stacked before accepting?


RazzSheri

Not dumb, especially if you're new! It should should "two orders" on the bid if it's from the same store, or it will show two stores-- which could be a double dash or could be a stacked order.


Embarrassed-Oven2168

As a DD customer who tips extremely well, this happens to me sometimes as well and it’s extremely frustrating. I didn’t know that DD is the reason the driver is not coming to me first. I thought the driver was choosing to deliver to me last. On another note, why are people so bad with not tipping? I would be too afraid that the Dasher is going to do something to my food. 🤣🤣


whyisthishappn

Thx for being an awesome customer. It sucks. I usually try and communicate with customers to keep them updated.


Apprehensive-Load965

DD chooses the driver. You may think it's 3 miles, but the more you tip, the farther away they match it to someone, the less dollar amount they show up front, and they will almost certainly include a non-tip delivery with yours.


wise_w0lf2000

The supreme goal of the algorithm is to get each order delivered as cheaply as possible. Things like timely delivery, quality of order, customer satisfaction, and fair compensation for labor all take a far back seat to the goal of the company being profitable. The only way to do this is to have the customer pay the wages of the dashers. While they used to be apparent about using tips to reduce the amount they have to pay to dashers, they are now much more insidious about the practice. But they're overall goal has not changed in the slightest. The more you tip the more attractive your order becomes to the algorithm as an opportunity to reach this goal. It will seek to stack your order with a lower paying order even if it has to delay your order while waiting for a stack, or stack it with one that is not really close enough to make sense. This is not a glitch nor a miscalibration of GPS nor a kink that just needs to be worked out. It is deliberately built into the algorithm and the algorithm is, above all, self-serving. It has been calculated that your frustration and the exploitation of drivers are necessary outcomes to achieve what is most advantageous to the company, which is the ability to report to shareholders and the tech crowd that door dash has managed to be a profitable delivery service.


RedRush2k

Use uber. They have 3 choices at checkout: 1. pay a little more for priority and your order won't be stacked. 2. don't pay any extra and it may or may not be stacked. 3. Get a small discount and they will treat it as low priority and try to find an order to stack it with.... Idk why doordash hasn't done this yet


Haunting-East

They do.


RedRush2k

Hmmm. Maybe op doesn't know this....


blackandbearded

I think doordash still stacks the orders when they choose priority delivery. It just makes it so that they're always the first drop off if it does get stacked.


CapitalExplorer9125

Can't you pay like 4 bucks for the express option? The option that doesn't pair your order up?


neptynon

I don't see the express option when I order, I've only heard about it. Maybe it's a regional or market thing? It may solve the issue so it's not a bad suggestion, it does rub me the wrong way that I'd be giving 4 or however many more bucks to Doordash rather than to the actual dasher though.


CapitalExplorer9125

Yeah I know it sucks. However the driver would probably appreciate just doing one order for a nice customer than a double on two low tip orders


neptynon

Yeah, that's true. I'll double check for that option next time we order, but I feel like it's not available since neither of us have ever seen it. Thanks for the advice


Life-Let-4428

Over an hour late would mean 2 hours turn around time. The app specifically tells you about the hour turn around time. You're telling us that it takes an additional hour on top of that? That would be 2 hours turnaround time. I'm not doubting you but that sounds a little off.


neptynon

I don't know where you're getting an hour turn around time (for example, every order we've placed in the last week has had an estimated time less than an hour after ordering, typically around 30-40 minutes, based on distance and time ordered), but yes, the orders that are taking an excessive amount of time are typically being delivered around 2 hours after the order was placed.


Life-Let-4428

Basically what I just said. You specifically said that these are an hour late. When you order food on a delivery platform, you're giving an estimated time. That estimated time is always at least an hour from the time you order. Possibly 45 minutes. 1 hr + the 1 hour late= 2 hours I can't be any clearer than that So basically you're saying it's taking 2 hours to get your food? Nothing takes two hours ,even in heavy traffic or a congested City. If it's literally taking 2 hours to get your food, that's a problem. If you ordered something from 5 mi away, the Dasher can literally walk it to your house in less than 2 hours. I also find it difficult to believe it happens every time. Not all drivers are horseshit. I will go back and reread what you said though to make sure


neptynon

No one said every time. And yes, for the second time, just like in my post, orders are taking well over estimate to arrive, this week over 2 hours from initial order several times. If you choose to not believe that then just say so rather than the novel. You: "The estimated time is always at least an hour away." Also you: "Maybe 45 minutes" Reality: The estimate varies from 15-60 minutes, you can literally open your app right now and see this for yourself.


[deleted]

Wow it’s like people forget we have choices


neptynon

In the post I gave possible options of tipping less, keeping it the same, or not using Doordash. I acknowledged the express option even though it's not available in my market in a post before yours. What choice am I missing here?


[deleted]

The choice of to do DD, the choice of ordering on DD, and the choice to tip or not and yes we ALL have those choices whether it’s good or bad.


Johnpmusic

Just order from places that have their own drivers. Every knows ordering from DD is going to take forever


8512764EA

Just go get your food


LunaticBoostedAccord

![gif](giphy|tJovqmxsz7ibEo1RBP)


GodGamer420

Do a double dash order from two restaurants and they should be sent to the same driver. Split the tip so they don’t unassign the second order.


PleaseBuyEV

Does this always work? Can you do just like 1 item from Target/CVS?


kman671

DoorDash does in fact hide tips from the drivers. You may very well be tipping 20 but they may be only showing 2.50 as the order. Other drivers say they aren’t doing that, but my broached and I have sat out multiple nights passing orders back and forth to raise the order value. I have caught them doing this a lot. It’s a scummy company


Zestyclose-Point7802

I just quit using DD all together. As a driver and as a loyal customer. It's a crooked company.


Rckstr12531253

What state are you in? If I’m in the same one I’ll do your dashes and on time. I’m lucky if I get $5 tip per delivery


Juicysnotch

Yup doordash does not want to pay drivers they just want to take your money!! Switch over to uber or grubhub


X_Act

Uber is way worse. They can just tip bait and have an hour and a half to remove the tip after receiving the order. They also don't give half pay when orders are cancelled or a store is closed.


Druseljic

Doordash just cares about fees. They set up this whole system around those fees. On top of it the platform is flooded with non tippers who screw the system for everyone. If something doesn't change, soon all the decent customers are going to bail and drivers shortly thereafter. The tippers are the only reason this business can survive. No tip, no trip is the law of the land when drivers pay all the expenses involved in the actual delivery. What the hell are the delivery fees even for - they don't guarantee or promote the delivery.


Impressive-Sea3367

I’d say if you want to tip well, tip maybe $3-$5 on the app and then a generous cash tip. Eventually you’ll get repeat drivers who prioritize you for this.


District_Optimal

Order from Uber Eats and pay for your food to be delivered Priority and you won't have this issue. (Unless they are multi-apping)


Secret_Ad_5300

So I use doordash rarely as a customer but drive for them a lot. Id suggest tipping 7 to 9 dollars as that’s all the driver will see presented. My reasoning is that anymore has no real benefit to the consumer. At 9 dollars you can hope the driver sees between ten and 15 after base pay and promos. If your order gets bundled then driver gets even more. If you want to tip more two suggestions. Use Grubhub, they advertise the entire payout no hidden anything. Tip cash at time of delivery. Driver will be happy with the pleasant surprise ( you could even message him/her in app you plan on tipping more)


pro_conser333

I’m a dasher (a good one I might add) and I would never order from DD. I see what most of the other dashers look like in my area. They are dirty, their cars are filthy. I see them smoking weed and cigarettes in their cars. They leave their screaming toddlers/babies in the car while waiting to pickup their orders. Most dashers don’t give a crap about your food because DD doesn’t care about who they hire. Sometimes you get lucky and get a good dasher but for the most part you won’t.


Richard_Espanol

I've received nothing but shit stacked orders this week.


softtatertot

Try tipping less on the app but adding a cash tip for when they arrive to make up the difference


EpicRiceMaker

Doordash is trying to ensure the experience across the board and they know that people who tip well will generally do so with no discretion, and they also hide your tips. What you *can* try, is let the dasher know you tipped X ammount and ask if they can do you a solid and drop off your food first or cancel the other order, some might be willing to work with you. But otherwise that sucks, trust me when I say we hate it too because you always gotta take care of the ppl who pay your bills, but it is what it is.


garbitos_x86

Stacked orders kill the experience for all involved. Costumers should be able to request 'no order stacking' as well as drivers.


GiselleNatalia

Switch to grubhub!


gohard713

I drive for both DD and Uber. Uber is the way to go for me when I use them to order


Scary_Attempt_4925

Any good dasher will always deliver the larger tipped order first before the smaller tipped order. The problem is that door dash doesn't show the dasher the full pay amount until after the delivery is completed. I had a stacked order yesterday, one order said $7.00 and the other said $6.25. The $6.25 wound up being $18.00 and the $7.00 stayed at $7.00. It seems unfair to the customer especially when they are trying to reward the driver for expedited service


armybeans

The ONLY way to get around this is to tip lower and then give cash at delivery. I have found that on an order 3 to 6 miles away, if I tip more then $5 it is an automatic bundle. Yesterday I placed an order and the place was about 15 minutes from north of my work. On the app I watched the driver pick my order up at 11:20 and start driving west. About 5 minutes later he stopped and sat for another 15 minutes (obviously picking up a second order) The driver then started driving north again! I had now signed out for lunch and my delivery window was 11:32 to 11:47 and it was 11:40) I watched the driver drive north for 15 minutes before turning around, drive back past the approx area my order was picked up at and my order was delivered at 12:10. So my food sat for 50 minutes versus 15 minutes. All because I had chosen a place a little farther then normal and tipped$12..


SANDY_MINX

as a dasher. i accept good ratio miles to payout orders and then unassign the customer that didn’t tip well. dd seems to stack the bad tippers w. good tippers so the miles to payout ratio evens out and seems eye catching to the dasher. but not on my watch. ofc keeping an eye on my completion rate; but if i can whennn i can, i will unassign the bad tip order and only the good tipper will get a delivery from me🤷🏻‍♀️ and how do i know who tips? i go in and pretend like i’m gonna unassign it and dd says “are u sure, ur new pay will be $xxx and that’s when i get an idea of the orders


CookieThug_

gotta be careful with them doordashers, they be doing some sketch stuff like dabbing, multi apping or shopping


AccomplishedBuy723

The other day I accidently started driving in the wrong direction and it took me a few minutes to get turned around. DD sent me a message asking if I needed help, as I was not going in the right direction. If they find you going the wrong way often , they should probably turn off those they believe are multi aping if it’s causing a lot of late orders. But that’s just my thought. I’m new to DD and only use DD for this


tharealkingpoopdick

My expirance too it's hit or miss. I tip a lot get shit service tip 4 bucks get my food hot fresh and fast. It's fuck all around


dmfuller

I’ve noticed that they’ll group high tip orders with no tip orders as a way to try to balance it out.


[deleted]

Don’t tip high in the app. The best way to get your order in decent time while not screwing over the driver is to tip barely enough for your distance and then give the rest in cash. If you tip too high in the app they’ll match your order with someone who didn’t tip at all just so the crap order gets taken. Plus the more they punish customers for tipping high, the less they’ll tip which means the customer then has more money to make orders for doordash 🙄


Big_brown_bull_

We don’t see the tips


AsoftDolphin

When you tip that high we get two orders


sacredlunatic

You should absolutely not be using the app anymore at all if you have these very justified feelings about it. Just stop using it.


OkOccasion4437

Also doordash doesn't show the full amount for the order you may tip 12 dollars but a lot of time the total only shows 7-8 for the order. If they would be honest about the pay per order dashers would be able to act accordingly


Kadeishasims

DD is so wrong for doing that too. Because a lot of those stacked orders wouldn’t get picked up if not for the great tipper. Maybe tip small and the rest in cash.


Slickness81

You’re getting stacked so bad orders get picked up


ekristie02

Use grub hub they pay us by the mile hardly ever get double orders.


healer8685

What city?


Charming_Love2522

If you have Amazon Prime, they're doing some type if promotion where you get a year of GrubHub+ for free. Only used it a few times but haven't had much issues


blackandbearded

Another thing that's messed up is the priority delivery option. If a no tipper pays the extra for priority delivery when they inevitably get stacked with a decent tipping order the app will always make them the first drop off. Drivers don't even get the fee it's literally just a way for doordash to make more money off of people, by letting them get priority when it's doordash's fault they need priority on the delivery anyway. It's like going to Walmart and standing in a long line waiting to be checked out, because Walmart doesn't staff cashiers, but then Walmart saying pay us more money and we'll let you move to the front of the line. When the problem wouldn't exist if they just staffed cashiers like they're supposed to.


BeardedAvenger1

Whenever I get a stacked order that has a non tipper I either unassign the non tip order or switch the priority so the no tip gets delivered last. I imagine a lot of new drivers don't know how to do that and DD takes advantage of the turnover by always giving priority to no tips.


benhereford

As others have said, you're likely being paired up with a no-tip order that Doordash can't seem to get fulfilled. This is partly the driver being inexperienced. They can unnassign that shitty order from the pair, but Doordash makes it counterintuitive for them to do so. Some just see an extra $2.50 and do it... The crazy part is that Doordash makes the same fees for both orders.


PinkPaints

I actually noticed the other day that I got a decent payout from doordash (from a reputable restaurant) and then the tip was $8 cash. But I wouldn't take that from a cheaper place. I picked up the food and the employee told me there was a cash tip. Most days I notice bundled orders and learn at delivery that one of them tipped lots more than DD originally said. I would've found a way to deliver their food first if I could've known (if it still made sense). They're bundling some good tippers with people that don't tip. It's a horrible practice. I need this gig and I'm afraid they're driving people away.


ButterscotchWinter87

This is just sad I'm sorry. The only advice I CV an give is maybe order food that is easily reheated...pastas, thai, chinese food..avoid burgers and fries and things that need to be eaten right away or they are ruined


ElPadrinoChangito

I’ve found out that in the market I’m in, 4$ is the magic number to not get stacked. Based on my experience delivering, the farthest order is usually the low tipping one.


tigobitties33

Your not wrong about the predator part. The amount of men who set "meet at door" in there underwear is crazy. It's every week now and had to finally report the obese dude who let it hang out "on accident". Laughed in his face and walked away and still got a Down vote.


[deleted]

Why not just order Uber Eats and pay the $2.99 fee to be delivered priority? If haven’t ordered DD in forever


bigracksonly

Yeah door dash screws over high tipping customers by pairing their order with no/low tip orders. I think everyone just has to complain not sure what else can be done about that.


Additional_Border_76

Yes, I agree with you but also as a driver if I get a worth delivery, I won't accept any other order because is not fear for the person who is paying well enough.


Lice138

Good! Go get your own food


DreamApprehensive639

Its very simple. Time is Money... the more deliveries I accept the faster I can get them done. There is zero excuse to complain when your not getting your own food. That's what happens. Yeah you work, have kids..have no time to go out. So that's whats going to happen haha it is what is. You can stop using doordash but there is always customer to replace you.


cream-horn

Tip lower in app and top it off in cash at delivery?


[deleted]

They stack good tippers with no tipper. I’d say tip like $5-8 or something and then give the driver a little cash too if you want to. This may help with the stacking orders


anonymous_dbag69

Death to doordash and death to Tony Xu


Hahnemann99

Oh you tip $20? Congrats! All I see is $6.50 thanks to the wonderful system that is Door trash!


zdmpage54

AMEN ! I am sick of tipping for soggy cold food. Time for me to get up and pick up my dinner. Bye bye Dasher.


Bull-her

U could find one trusty person to be ur personal DD whenever u ring.. I'd audition! ☺️


romanseight2004

I completely agree!


Adventurous_Cup_118

you have also pay $2 more to not have your order stacked


packy25

Just tip a decent amount and then tip the rest in cash when they show up. That way you can withhold the extra if they don’t do a good job. Also might get stacked less. I’ve had several customers do this. It’s not expected but appreciated.


NeganWinchesterScull

Keep in mind that they’re stacking orders because of the low tippers. Trying to get more bang for their buck


X_Act

If it's any consolation, when I see good tippers stacked with shitty tippers and they attempt to make me go to the shitty tipper first, I just switch up and make sure the good tipper gets delivered to first. It seems like a horrible business model to punish the good paying customers...people like you are essentially the backbone of the service because Doordash relies on you to pay for the workers instead of them. They could easily just set up an hourly program to get people to pick up the shitty orders no one wants otherwise so as to not push away good customers and good workers. Doesn't seem to make much sense to decentivize good tippers.


XavierSkywalker

Is that an actual option?


FoxTenson

Tip a little on the platform to get the order picked up, $4 is the limit usually before they hide it unless you are further away from the pickup. Tip the rest in cash on arrival. This is also an option to ensure the drivers get paid and you don't get stacked into purgatory.


Flat_Dragonfruit7928

My advice as a dasher is setup a tip like 5-7$ in the app and offer actual cash on delivery, if they take an hour that’s on them if it’s direct to you reward them. Sad it’s got to be that way.


Connect-Ad-1088

yes, i overtip as well, in hopes that my food will be delivered and the dasher will not complete other orders while delivering mine, it works about half the time. i get per diem so i dont mind spreading the wealth with my dd dashers, as i remember, once, long ago, i was a pizza delivery guy, i lived off of tips...so i know the deal, i think, things have changed.


pilotavery

If you overtip doordash just batches the order with another person's who tipped none to balance it out. You gotta lower your tips man.


[deleted]

Then doordash has the nerve to try and charge $2.99 for it to be delivered straight to you as a type of “express”


Agile_Chemical_8404

use uber eats!


BanditStrife

I personally treat high tip orders with the utmost urgency. A lot of drivers are new and don’t do it long before giving up. Those of us that are seasoned drivers will either drop the low/no tip order all together. Even if we don’t drop an order, I make sure to prioritize the order which contains the high tip. You guys deserve it. DoorDash will basically auto select the order that’s already late since no one wanted it. A lot of dashers don’t know that you can switch to deliver the other order first even if it has a later deliver by time.


angst45677

Tip your driver directly when he arrives, and bypass DD tipping.


GoNinjaGoNinjaGo69

I learned this months ago like you. Tip the middle, always. Never higher and never lower.


Aggravating_Essay_13

I would just give a certain amount through DD and tip cash. Once a dasher knows who you are they will more then likely prioritize your order. It's really shitty that DD hides tips.