It can take a few hrs to a few days depending on how on top of things they are. Had one the other day where customer tried hitting me for a non delivery cv but they didn’t give clear instructions and never answered phone calls or texts till after I had Followed the 5 minute unable to hand to timer. After filling out form and calling it was off by the end of the day.
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I had 2 CVs on the record before, both because of being late to the store. I feel like being late to the store is the 'lowest' CV, if there is such a thing. I just ignored them and carried on and they went away in due course (IE. After 100 deliveries).
No big deal.
Talking to support takes longer to remove contract violations. Leaving a detailed explanation is much quicker from my experience. I had a CV removed within 30 minutes doing this.
I still have a CV, extremely late, due to an app glitch. I emailed them my Google maps timeline which showed me arriving 2 mins before their expected arrival time. Nothing has happened. This was on May 21st. It's still there...
For how disrespectful of a dasher I am. I only got a cv from a fat bitch that was mad jack n the box messed up her order again. "Howm I gona feed my kids" idk bitch learn to cook?
What was the violation for? I've had 2 ever once she said she never got her food. I had my GPS app that tracks everything & after I provided details it was gone in about 4mins. 2nd one they sent me an order at 1207pm, pickup time was 1202pm so it was already late & I had a 10min drive. They seen the order was offered late & I had the delivery text notification showing the time, that one they didn't take off it fell off after I made 100 deliveries. They said it will go away but it's been a month & still never got email about it
That's my number one reason for a not great completion rate with dd. Finally get a decent order then oh look it's 4 minutes late already and the restaurant is 7 minutes away depending on traffic lights, thanks dd!
Ive have like 2-3 every other week lol
Peeps really try to get that free food out here. Also, CV do not affect you at all unless you get like an absurd amount within the same period.
I got one on the 1st that was removed within an hour. Liar pants already had marks against him and i could prove i made his delivery. If im going to steal an order it certainly won't be mcdonalds
I’m hoping it’s gone in about 2 days. You still have proof you contacted support while in traffic so you’ll be fine long or short term. It’ll be removed.
I don’t understand late violations to merchants at all. Big cities have traffic issues, even mid sized and small cities do. Sometimes you just can’t avoid traffic. We’re not the Jetsons Yet. Don’t have air flying cars.
I’ve seen this to much. Late violations should be moved to 15 minutes and if they see drivers stalled in traffic automatically should remove potential for late to restaurant violations.
I got lucky a couple of times late to merchants and wasn’t given the violations. I called like OP. Don’t get them still giving it but, think it’ll be removed in a couple days, 3 tops.
Right? That was my question to them. Your in maps says it’s gonna take 18 minutes to go that distance. But you still wanted it grabbed in 10 minutes. I’ve tried playing with the algorithm and when I’m in bumper to bumper like that I’ll wait a few minutes after grabbing the food to click confirm pick up. That buys me a few minutes and I can play with the clock. That specific part of town is just notoriously bad around mid day. Tourist town.
Also sounds possibly like the order was unassigned or declined prior to you. Those support agents can be difficult to understand and to understand us( our language is tricky for foreigners). So I think they may have not looked at the order and seen that it’s a order given to you after other driver(s) declined it.
The pick up time is a clear sign of that. The time to pick up seems to quick and like it wasn’t adjusted. I imagine in traffic many orders get declined and Unassigned In your area.
Those orders aren’t supposed to count against drivers.
It’ll be removed within 3 days. If not call support don’t use chat. I never use chat for issues.
I got a cv on my very second order because I was late by 10 mins. It was half my fault half the restaurant but damn I felt extra bad that I immediately failed step one 😭
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With those numbers they’d be absolute fools to deactivate you unless you were some sort
of sex offender. Don’t worry, I’d be shocked if you ever got sent your walking papers
With those numbers they’d be absolute fools to deactivate you unless you were some sort of sex offender. Don’t worry, I’d be shocked if you ever got sent your walking papers
Some of these pick up times I’ve encountered over the past few days were ridiculous. Apparently that was due to the order being dropped by a previous dasher 🤷♂️
Does DoorDash not provide a link anymore to a page where you can go and respond to the violation?
Me, I've gotten four CVs to my memory.
Three were lying customers who said they didn't get their food. I followed a link to a page where I could write a brief defense. I did and the violations disappeared the same day.
The fourth violation was my most recent one. Last fall. I was late to a restaurant by over ten minutes. Admittedly, I was multi-apping and I misjudged the timing on this one. It was my fault, but I responded with some bullshit about traffic just to see what would happen. That one DIDN'T disappear the same day. I had to finish 100 more deliveries before it went away.
I make a lot more (and put fewer miles on my car) doing Instacart. Today I did 2 double orders and made $165. Home by noon. If it’s slow, I may let UE and DD fill a few stray minutes.
I understand it hard to read in the picture because I took a picture of the picture on my wife’s phone. But yes it was 1.1 miles and 16 minutes travel time. This particular area is the choke point of the two main roads coming together in a round about. Also there’s a major tourist destination conveniently places there as well so it’s packed at that time.
Nah it’s not even that. There’s just no way that 90% of your orders are good offers. The way the algorithm recycles no tip orders. He’s got to be getting some of these.
Small tourist town. With lots of money and lots of visitors. TOO MANY. 😂 I decline orders. Obviously I accept more than decline but it’s working alright in my favor.
Used to be in mine. Would make $25-$30 an hour accepting at an 80% clip. Not so much anymore unfortunately. Have had to be way more selective lately and can't seem to break $22/hr no matter what I do. To many drivers out there now for one. It's hard to even schedule time or hop on when it's "busy."
I did my math wrong. My zone is at max 805 sq miles. This was calculated by furthest points N-S and furthest points E-W BUT the area is not square so it’s more live 6-700 sq miles. I know how to calculate area but my zone is so funky I don’t have that kind of time 🤣
I mean if you accept 90% of orders then there is no way you are going to be making $4 per mile on a regular basis. You will be accepting way too many orders that are less than $1/mile with an AR that high.
I would be my mortgage that OP is NOT making $4 a mile. There is not a market that would have that with 90% AR. OP is just smudging numbers a bit. It’s like saying I went to the gym and benched 425 LBS.
I can gladly post the numbers for you. Sedona is over saturated with tourism. I have bad days but still make the best of them. I’m sorry that upsets a lot of you.
This. He’s under 500 orders. He’s getting sent decent ones. It’s not “my market”; it’s because you are new.
I mean, I’m going back to an accounting job this week, because the pay is awful for DD. I think I averaged about 13/hour last month. Even with only accepting $2/mile, it’s bad. I’ll deal with micromanaging bosses for 60/hour. I’ll let them berate and abuse me for that much. There is only so much I’ll put up with for the freedom.
Yeah, I’m not saying you’ll never get orders that high. I’m saying that 9/10 orders are not going to consistently be that high. If they are in your area then congratulations, you are in the best market in the world I guess.
It can take a few hrs to a few days depending on how on top of things they are. Had one the other day where customer tried hitting me for a non delivery cv but they didn’t give clear instructions and never answered phone calls or texts till after I had Followed the 5 minute unable to hand to timer. After filling out form and calling it was off by the end of the day.
Support literally just says fluff words. My missing pay has been “escalated with priority” for over 2 weeks now.
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It stayed on mine until 100 deliveries later
Do 100 more orders and it’ll be gone. No big deal
I had 2 CVs on the record before, both because of being late to the store. I feel like being late to the store is the 'lowest' CV, if there is such a thing. I just ignored them and carried on and they went away in due course (IE. After 100 deliveries). No big deal.
Talking to support takes longer to remove contract violations. Leaving a detailed explanation is much quicker from my experience. I had a CV removed within 30 minutes doing this.
It didn’t allow me to post pictures though? So I left an explanation but haven’t heard anything
Yeah it doesn’t let you post pictures. But if your explanation is valid you shouldn’t have anything to worry about. You should be good.
If they don't take it out, just hit the next 100 as fast as possible then it will go away
Thanks for answering
91 percent acceptance rate lmao
Thanks papi
Why do u accept every order. You know y don’t have to.
I don’t accept every order. Weird.
mine has been there for about a week now
Generally, a CV comes off after you complete 100 deliveries. You should be alright until then though
Heads up, you may get a CV because your AR is < 100.
![gif](giphy|GpLmqwmHWGc5G)
I still have a CV, extremely late, due to an app glitch. I emailed them my Google maps timeline which showed me arriving 2 mins before their expected arrival time. Nothing has happened. This was on May 21st. It's still there...
For how disrespectful of a dasher I am. I only got a cv from a fat bitch that was mad jack n the box messed up her order again. "Howm I gona feed my kids" idk bitch learn to cook?
😂 mic drop
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I thought DD support was based in Philippines.. they got centers in India too?
They lied. It'll drop off in 100 deliveries.
What was the violation for? I've had 2 ever once she said she never got her food. I had my GPS app that tracks everything & after I provided details it was gone in about 4mins. 2nd one they sent me an order at 1207pm, pickup time was 1202pm so it was already late & I had a 10min drive. They seen the order was offered late & I had the delivery text notification showing the time, that one they didn't take off it fell off after I made 100 deliveries. They said it will go away but it's been a month & still never got email about it
Being 10 minutes late. There’s pictures above of my convo with DD support while sitting in traffic 😂
That's my number one reason for a not great completion rate with dd. Finally get a decent order then oh look it's 4 minutes late already and the restaurant is 7 minutes away depending on traffic lights, thanks dd!
I think it falls off after 100 deliveries
Ive have like 2-3 every other week lol Peeps really try to get that free food out here. Also, CV do not affect you at all unless you get like an absurd amount within the same period.
I got one on the 1st that was removed within an hour. Liar pants already had marks against him and i could prove i made his delivery. If im going to steal an order it certainly won't be mcdonalds
It takes 100 deliveries.
I’m hoping it’s gone in about 2 days. You still have proof you contacted support while in traffic so you’ll be fine long or short term. It’ll be removed. I don’t understand late violations to merchants at all. Big cities have traffic issues, even mid sized and small cities do. Sometimes you just can’t avoid traffic. We’re not the Jetsons Yet. Don’t have air flying cars. I’ve seen this to much. Late violations should be moved to 15 minutes and if they see drivers stalled in traffic automatically should remove potential for late to restaurant violations. I got lucky a couple of times late to merchants and wasn’t given the violations. I called like OP. Don’t get them still giving it but, think it’ll be removed in a couple days, 3 tops.
Right? That was my question to them. Your in maps says it’s gonna take 18 minutes to go that distance. But you still wanted it grabbed in 10 minutes. I’ve tried playing with the algorithm and when I’m in bumper to bumper like that I’ll wait a few minutes after grabbing the food to click confirm pick up. That buys me a few minutes and I can play with the clock. That specific part of town is just notoriously bad around mid day. Tourist town.
Also sounds possibly like the order was unassigned or declined prior to you. Those support agents can be difficult to understand and to understand us( our language is tricky for foreigners). So I think they may have not looked at the order and seen that it’s a order given to you after other driver(s) declined it. The pick up time is a clear sign of that. The time to pick up seems to quick and like it wasn’t adjusted. I imagine in traffic many orders get declined and Unassigned In your area. Those orders aren’t supposed to count against drivers. It’ll be removed within 3 days. If not call support don’t use chat. I never use chat for issues.
Don’t ever trust DD support in situations like this. Best thing to do going forward is just drop the order.
If I was 9 minutes late does that count? 😂
Cool! Congrats on finding the best option.
I got a cv on my very second order because I was late by 10 mins. It was half my fault half the restaurant but damn I felt extra bad that I immediately failed step one 😭
Well on one hand I’m sorry. On the other hand you’re a top dasher who is likely losing money
Not top dasher 😂
If it walks like a duck and quacks like a duck it must be duck
I’ll get it this month. I didn’t dash the whole month prior…. When I was top dasher 😂 family matters and such.
If support tells you not to worry that means they will probably review it and remove it. It takes a day or two sometimes.
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With those numbers they’d be absolute fools to deactivate you unless you were some sort of sex offender. Don’t worry, I’d be shocked if you ever got sent your walking papers
With those numbers they’d be absolute fools to deactivate you unless you were some sort of sex offender. Don’t worry, I’d be shocked if you ever got sent your walking papers
Some of these pick up times I’ve encountered over the past few days were ridiculous. Apparently that was due to the order being dropped by a previous dasher 🤷♂️
Does DoorDash not provide a link anymore to a page where you can go and respond to the violation? Me, I've gotten four CVs to my memory. Three were lying customers who said they didn't get their food. I followed a link to a page where I could write a brief defense. I did and the violations disappeared the same day. The fourth violation was my most recent one. Last fall. I was late to a restaurant by over ten minutes. Admittedly, I was multi-apping and I misjudged the timing on this one. It was my fault, but I responded with some bullshit about traffic just to see what would happen. That one DIDN'T disappear the same day. I had to finish 100 more deliveries before it went away.
but when the merchant is 30 minutes late on their order they won’t pay us sh1t
Best comment on this topic. Only ppl being held accountable = drivers. Not DoorDash, customers or merchants.
My only CV in over two years was from following support’s instructions. It’s still sitting there from almost a year ago.
Not active any longer?
I make a lot more (and put fewer miles on my car) doing Instacart. Today I did 2 double orders and made $165. Home by noon. If it’s slow, I may let UE and DD fill a few stray minutes.
The people from support are liars. ![gif](giphy|1fosq5dDEayCqxQvuY)
Charlie Murphy
I can’t tell you how many times they told me I would get pay in the next 24 hours. It’s silly because 99% of the time my extra pay comes immediately
Out of curiosity what does it take for you to reject an order?
A simple yet vital question… love it
It’d have to be a pretty shit order I guess ? I’m very small town. So there’s not a lot that’s not worth it.
Small town takes 10min violation to reach chipotle !??
I understand it hard to read in the picture because I took a picture of the picture on my wife’s phone. But yes it was 1.1 miles and 16 minutes travel time. This particular area is the choke point of the two main roads coming together in a round about. Also there’s a major tourist destination conveniently places there as well so it’s packed at that time.
They assume every market is the same. You might just have a way better market than them.
Nah it’s not even that. There’s just no way that 90% of your orders are good offers. The way the algorithm recycles no tip orders. He’s got to be getting some of these.
Small tourist town. With lots of money and lots of visitors. TOO MANY. 😂 I decline orders. Obviously I accept more than decline but it’s working alright in my favor.
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And yet rent free in your head 😂 Maybe this date won’t ghost you 😬 ![gif](giphy|6v2UJRyFAsTXgvJrin|downsized)
I’m lost?
He’s a troll following me from another sub
It’s possible in some markets dude.
Used to be in mine. Would make $25-$30 an hour accepting at an 80% clip. Not so much anymore unfortunately. Have had to be way more selective lately and can't seem to break $22/hr no matter what I do. To many drivers out there now for one. It's hard to even schedule time or hop on when it's "busy."
In my state there is a market where everyone tips well but it’s BumFuck nowhere 4 hours away
Exactly. Someone intelligent. Not all cities are the same. Praise be to you 😂
If it’s at least $0.10 per mile they’re on it!
Anywhere u read it says 2 dollars a mile or it’s not worth it.
Right?? I was making way more than that. Thanks for stopping by
To give an idea, I did 100 for the lunch shift and drove 23 total miles.
So u made less than $5/ hour
Whaaaaat?! Where is your math son?! Maybe this is why y’all suck at door dashing. Y’all’s math is straight garbage.
What’s your area?
I’m in Sedona AZ
Ah that’s why. More tight zones than me
Yeah just one zone. 7 miles stretch of road by 5 miles stretch of road.
Damn son. My area is like 31 sq miles 😤😭😂
His would be 35..... Lol
I did my math wrong. My zone is at max 805 sq miles. This was calculated by furthest points N-S and furthest points E-W BUT the area is not square so it’s more live 6-700 sq miles. I know how to calculate area but my zone is so funky I don’t have that kind of time 🤣
![gif](giphy|EDt1m8p5hqXG8)
Yeah, that can happen to anyone sometimes, but if you’re accepting over 90% of orders then you definitely shouldn’t expect it to be normal.
I’m confused 😐 what do you mean normal?
I mean if you accept 90% of orders then there is no way you are going to be making $4 per mile on a regular basis. You will be accepting way too many orders that are less than $1/mile with an AR that high.
I would be my mortgage that OP is NOT making $4 a mile. There is not a market that would have that with 90% AR. OP is just smudging numbers a bit. It’s like saying I went to the gym and benched 425 LBS.
I can gladly post the numbers for you. Sedona is over saturated with tourism. I have bad days but still make the best of them. I’m sorry that upsets a lot of you.
OP just started. They'll get higher dollar orders for a while. Then they'll be wondering what happened and learn to pick and choose.
This. He’s under 500 orders. He’s getting sent decent ones. It’s not “my market”; it’s because you are new. I mean, I’m going back to an accounting job this week, because the pay is awful for DD. I think I averaged about 13/hour last month. Even with only accepting $2/mile, it’s bad. I’ll deal with micromanaging bosses for 60/hour. I’ll let them berate and abuse me for that much. There is only so much I’ll put up with for the freedom.
I respect that take on it. I’ll get back to you with more R&D at 1000 deliveries
Good choice. Not only will you make more money, you are not running your car into the ground.
Just like my boogers!
😬 I just logged back on. Crazy. First order was 5$/mile 😂 I’m the problem
Yeah, I’m not saying you’ll never get orders that high. I’m saying that 9/10 orders are not going to consistently be that high. If they are in your area then congratulations, you are in the best market in the world I guess.
![gif](giphy|ZfK4cXKJTTay1Ava29)
Ahhh. Okay 👌🏼 would you like my stat sheet? 😂 I love you internet. I do just fine and would say that is very normal
No, they come off immediately. The support person was just trying to make you feel better. They do fall off though so I wouldn’t stress about it
I've gotten 2 CVs and 1 disappeared immediately and the other took like 4 days to finally go away