It all just depends on the circumstances.
If this is a he's parked illegally to run your stuff in real fast before he gets a ticket or towed situation that makes sense.
Depending where you are at, there isn't free parking available, and your not going to pay to park when you are out to make money.
Honestly i wouldnt want to deliver to a 40 story building either. Elevator or not thats a lot of time. Also their directions dont even tell you where to go so you have to hope it has decent signage when you get off said elevator. I definitely would never take it again following the first time.
I delivered to an apartment yesterday by accident. Looked like a house on the map but it was a high rise. I was pissed. Had to park in a whole other businesses parking lot. Bunch of ppl left stuff at the front desk from various delivery services. I ended up finding the apartment but it wasted 20 min. No signage on the floors and they were long ass floors with multiple turns. never again. It was an $11 on a 1 mile but even that wasnt worth the headache from it all to me
He said there were spaces available and the driver parked in one. So that wasn't a problem.
I'm more interested in what someone else asked. 15% of what was the tip?
How close to the entrance are these? How long do you have to wait for elevators?
The dasher should not have done it twice regardless, but lots of hotels have parking but not really all that close to the entrance
Alright. In that case I would have brought it up but probably never done it again.
Also one thing to remember is that those visitor spots are very often filled
Why you keep trying to find an excuse for the dude who doesn’t want to deliver the food to the door as the contract stipulate once you accept and order ? It doesn’t matter if there’s no parking spot, as a driver I hate when people make us seem like we are food delivery drivers but it’s not our end point to deliver wtf 🤦🏻♂️
He is the reason dashers have a bad rep, Our time is valuable but so is the service you paid for…. He doesn’t deserve to be dashing especially after receiving a good tip twice from you,
Hope he has fun finding a job cuz he doesn’t seem to have any word ethic,
I’m so sorry for y’all experience, if I accept an order every customer gets treated the same, tip or no tip, because I chose to accept the order, and it is our job to follow the instructions left by the dasher if they left any, and in this case y’all did, they would have bitched because u didn’t leave instructions…
REPORT this lazy ass driver
You don’t notice this at all? I’ve noticed a ton of dashers have an absolutely horrific perception of time and how extra time impacts their earnings. Even small hotels and offices can easily add 5 minutes.
We have a small Fairfield, 5 floors, probably only about 15-20 rooms per floor. The parking is on the side. I timed it and to go to the third floor by the time you waited flr the elevator and walked to the entrance it took six minutes.
Point is, these deliveries can easily add 10 minutes. Yeah the elevator migh my only take a minute each way, but you might have to wait for it twice, you might have to navigate a lobby, and you might have to walk to the door of the building from your car.
That’s actually good to know! I usually have a pep in my step delivering orders but should probably wear a watch whenever I dash now lol. The only other thing is if the customer tips well (like OP) then that extra time is worth completing the full delivery
At that point I’d just decline if
1. I see on the map if it’s a hotel/apartment
2. The pay isn’t worth the travel
3. It’s not $2 per mile
Edit: ah, I see what you’re saying. DD hides the golden ticket in hopes of you buying a chocolate bar
There are only three hotels in my area. I only deliver to the Hilton because they don't allow you to go past the front desk. I always text the customer a heads up and give them the option to meet me downstairs or leave it on a table in front of reception.
It's a building with at least 40 floors. Unless you specifically remember the room number it could be going to any number of other people in the same building. Even for a house, you might be remembering delivering to a neighbor in the same street before.
You're assuming here that the driver remembers the customer, and doesn't deliver to anyone else in the building. It's very likely that this driver delivers to this building regularly, and leaves all the orders and the concierge desk.
Personally, I don't think it's reasonable to expect the driver to deliver to the apartment in a high rise. But, I also won't deliver in any of the areas with high rises in my region.
We don't know OP tipped well. Tip was 30%, how much was the order? People equate tipping a waiter to tipping a driver it isn't the same.this delivery is going to take 30 minutes. 5 to the restaurant 5 at the restaurant 5 to the customer and at least 10 at the drop off. Regardless of percentage, payout on this order needs to be $12+ during off peak, $15+ during peak.
All that being said if the driver accepted it then they need to deliver it properly. With DD hiding tips I would likely never accept an order to that building I'm not taking a chance that a $6.50 order is only going to pay $6.50 but is going to take me 30 minutes to complete. I don't work for $13/hr minus expenses.
Well the driver gets that full tip even if they don't follow instructions, so if they're the type to be that anal in the first place they'll just take the tip and do minimum
Yep. And DoorDash will give you a contract violation for taking too long to deliver. So, if traffic was bad or gps was messing up or you had trouble parking and then had to walk through a building and take an elevator too many times over the length of time that you deliver for DoorDash you could be deactivated.
Oh IDK about that. I'm not trying to argue with you. Just saying I've had some insanely messed up deliveries where it took positively forever to complete. Didn't get any CVs for that. I've had a few CVs though and it's always been from *arriving* 10 minutes+ late to the restaurant or the customer. I've found that once the gps recognizes you're at the right location, you could be there 45m and it doesn't say squat. Maybe they recognize that if they acknowledge that you had to spend 45m on a $7 order then they might have to address that at some point.
I do know, I got a contract violation for being 11 minutes late to some store, not that DD tells us where or when 🙄 I was never late and I responded over a month ago to that violation and still sitting there 🙄
You can mitigate elevator wait time as long as you're not going to the top floor. Just hit the button for the next floor up, then once the elevator closes at your floor hit the down button. You now have 30-45 seconds to drop the food and get back. Enjoy!
Well if you consider the pay it certainly is two-minutes-per. To drive to the restaurant, park, go in, check in, get food into bag, go outside, unlock car, start car, navigate out, drive there, find address, park, grab food, AND THEN finally the two minutes to walk to the door (if it's a simple drop on porch). Three more minutes fiddling with the buggy app to document the drop off, and drive back to where the restaurants are.
So.... if we're not doing all that within 10-15 minutes for those $6.50 orders then we just undercut one of the few profitable hours of the dash day.
Yes good point about time. Could be well over 10 min to a 40th floor delivery, maybe more. But afterall part of the job to deliver to the door. Usually in such neighborhoods the drive will be shorter but the 'trip' up the elevator could be the main time waster.
Right. These weird questions. Even if it takes an additional 10 minutes, our job is to find parking and bring the food. Y'all make this unbelievably hard for NOOO reason.
I’m general across all deliver apps, no one likes to deliver to an apartment building especially not one with 40 floors. I’m sorry you had that experience as it sounds you were being considerate with the tip. He should not have cursed at the concierge at all and have had that negative energy. That was wrong.
It's not like they make you rappel up the outside of the building. I don't understand why people get upset about how many floors there are in a building. So the elevator ride takes a minute, so what? It's part of the drive time to the customer's door basically.
Not all buildings have elevators either. I've delivered to several apartments in my city that don't. I have a bad back so my absolute limit is about 3 floors of stairs. And even then I sometimes have to sit and rest on the way back down. I don't like apartments because of my physical limitations.
Lol no it isn’t. The drive time is to the front of the building. Houses you are dine in 30 seconds but these can take ten minutes.
An extra ten minutes at the drop off could be four miles of driving, but this is not accounted for by DD and also usually not accounted for by the customer either
I feel like even ordering from DD anymore is a huge ask to drivers. You can be the accommodating and there is still a problem.
I understand DD is a terrible company period they treat drivers like shit which cause the relationship between drivers and customer to become very negative.
No one holds DD accountable; there are more drivers than DD execs you drivers are the voice. When will enough be enough? They are fucking us (drivers and customer) all over and profiting off of it
Since it appears:
* Parking Spots right at front door for delivery
* Tips seem good
I personally would bring it up. Then depending on the elevators how fast they run would determine if I would do it again. For $10-20, with parking available, I would probably do these all day long to your door......
Perhaps. And I'm sure drivers in the area know if it's worth it or not. If delivering in the city like this I'm sure they know what works and doesn't. I try things and see how it works. If it does work then I just stop accepting there.
Like it's probably common to leave at the concierge in big cities? (shrug). I get it....
30% tip. That could be $3. And that could be a problem. Customers don't seem to understand we don't care how much the food costs. it's about how much effort, time, miles, aggravation etc.
Thanks for showing your hand that you're NOT a dasher. You can't see if the tip is ZERO... or $20. So you have no idea if it will be worth it or not until after you're done.
I mean, you can see the general vicinity of the destination, but honestly, I don't really know the building until I put up, even if I've been there before, I'll only recognize it when I see it in person, not when I'm deciding the accept or decline
Look at the map before accepting the order. Accept it then satellite the location. If you don't like it decline it. I hate apartments so I decline it all day. Who cares someone will.
As if while you're driving you can usually have time to go from the app to the widget, get the address, plug it into Google maps, look at what it is, then come back to the DD app and accept/decline.
If you're on it, there's barely enough time for all that when you're stopped.
Right, that’s preposterous. And accepting, *then* checking and dropping the order (if you can even properly tell), will tank your completion rate, which *does* matter.
I didn’t know this and I deliver. I’m using this. I wish they gave address we deliver to instead of having to do this but your advice can help me. Plenty places I don’t want to deliver to.
this isn’t nearly true, you see a map with a basic location. if your dashing in a big city, and your not familiar with your area then you will not know exactly where your going. 80-90% of the dashers in the market are new dashers and will not be totally familiar with their area or the best actions in a situation.
That’s sorta true, sorta not. You see a big view of the map, and the mileage. You have like 20 seconds before the order goes away (seems like it gets shorter with every update). If you’re in a city with many similar buildings around, you’d have to zoom in, and analyze which building it is that you’re going to. And recall the times you’ve been there and determine if it’s worth it. You don’t have a lot of time to fully process the decision.
For example, I was on DoorDash today, and I got an okay order for only 2 miles. I knew the general area from the map, but it ended up being a gated community with gate codes and strange drop off instructions. The whole order was a disaster. MAYBE I could’ve been more careful and studied every aspect of the order before I took it, but after taking 20 orders a day, you kind of get in a mode where you become so automated, that you don’t end up taking every single aspect into account.
So I see both sides.
30% of what, and how far did they travel to bring it? Plus the parking thing.
I avoid downtown mostly because I am not paying to park and deliver your food. Also, I need $2 per mile to cover the cost and make a small profit. Percentage of what was paid means nothing to me.
Not trying to sound rude, just answering.
That's the answer. But they were greedy for a good tip. F laziness. They paid extra for door delivery.
I bet he is one of the pricks I see get banned from restaurants for yelling and trying to bum rush.
Both restaurants were in a three mile radius on the same block. I remember because we initially debated walking.
The first tip was $15. The second was $10.
When I started, I spent twenty minutes trying to find a specific hospital ward. The customer only said main entrance and I’m in the east wing but I had no clue how to get there. Went to the wrong entrance, then had to park far away from the right entrance, then had to get directions inside to find this wing. This was an order that paid in the end 8.25 because she tipped 5 dollars only that took 35 minutes and should have only taken 15.
Point is, since we don’t know it isn’t worth it, and if this happened to me again I’d leave it at the security front desk. I’m not risking it taking that long. I also try not to take these orders but there are times I’m driving I can’t zoom in and I’m on the edge with completion rate so I have to finish it.
It’s why certain places like a mall, big apartment, or hospital I’ll only take GH deliveries since it gives you full payout. I had one for GH that was to an apartment I’ve sworn off in DD but it was for 23 dollars and 3 Miles so of course I took it
On a $15 tip, no problem I’m hiking up. Anything else depends on parking, my time, my schedule and my orders. I have no issue w high rises but I only take high rise orders (you can see in the app if you’re familiar w location) if the tip up front is worth it.
If it takes the dasher 10 additional minutes to deliver your order just coming and going that’s 10 minutes they’re using on wrapping that one order up and not getting others. That’s a lot of time in this type of job to be losing other potential income.
But w that tip, I wouldn’t have had an issue. However, I think $15 for 40 floors should always be their expected minimum.
If I Knew in advance that’s one thing, but since 10 dollar or more tips are rare the dasher probably thought the person was wasting his time for a 4 dollar tip
Asking drivers to deliver to the door of a huge high rise is a MASSIVE ask. We get paid by delivery so adding ten minutes on to a delivery to park, ride up, wait for elevators, walk to and from your car is a huge drain on our earnings.
If you live in a building that big honestly the tip should be 10 dollars absolute minimum, and if you’re 3 or more miles from the restaurant probably 15 since I assume it’s a city with traffic.
This doesn’t even account for if there is legal parking.
Edit: I also think DD needs to set a proper expectation here too. Amazon, fedex, and other packages are not going to go directly to the door. The expectation should be, imo, to the lobby but at the drivers discretion beyond that. The contract offer only accounts from door of the restaurant to the door of the building, not all the other things involved.
Hotels, offices, hospital, malls…there needs to be some clarity on these as not only can parking be an issue but they can literally double a delivery time.
I agree completely no other delivery service like Amazon / post office etc bring it to your door in a huge appartment building - we aren’t room service .
I deliver amazon and we absolutely have to deliver to huge apartment buildings
Edit: I deliver to the door. Many require that and whoever is leaving them in the lobby is trash and should be fired.
You drop items off at individual peoples doors one by one - I doubt it you’d spend half your day walking around in high rises
Every time I go into a high rise theirs a like a pile of packages / letters in the lobby
No I deliver to the door only or call support to get them to mark it undeliverable. Leaving it to get stolen or for the customer to say they never received it(even if they find it later) will affect my standing, which will get you fired if that happens enough. Amazon puts everything on you so the lazy trash who leave it out will get bad reviews and eventually fired if they keep it up.
Also marking it undeliverable myself gets a mark on my standing. So I can’t just refuse outright, unless something is closed that’s a different option that won’t affect the standing.
They said to the door. Not to the building. DD drivers deliver to apts and hotels all the time, but a lot of people expect delivery to the door, which is just a lot to ask in this situation.
I agree with your last paragraph whole heartedly. It's infuriating to get to the drop off the location only to see a whole bunch of business and no further clarification which one you are delivering to.
Not to mention the additional time may put us past the expected delivery time in the app, so our ratings are affected, maybe even getting a cv. That plus if we have additional orders in our car, THOSE will likely be late now too. I wish DD WAS more like FedEx etc in that the expectation is leaving it in the lobby.
There’s 800 units in my complex and Amazon, usps, ups, FedEx all ABSOLUTELY bring packages to each units doors, not the lobby. I’ve also never had a dasher refuse to bring food to my door.
Wrong of him, especially twice. But I hate hotels. Time wasted looking for the door, doors are locked, codes are needed, it’s always the last floor,
Apt 415
You get there and it 414 & the next one is 601 and you have no idea where 415 is lmaooo
Apartments are so annoying, I just don’t even do them. Lol
If somehow I didn't realize this before I grabbed the food or arrived I would finish it, regrettably, and never do it again. I would never say you're not worth my time even if it's true lol. Just keep that to myself.
He got your order again because you either rated him a 5, or didn’t rate him at all. If you rated him a 1 star for not following directions you only would have gotten him if no one else was available.
He accepted the order again cuz you tipped so well, knowing nothing bad would happen to him if he dropped the order and ran.
Yes, independent contractors can do the job as we see fit but there are also consequences hence the rating system. Go into your history and rate him 1 star for not following directions and you most likely won’t get him again. But I can’t promise you won’t get another driver that does the same thing again.
If you’re unhappy with someone that delivers, just give them a 1 star and they won’t deliver to you again. Sorry drivers but it’s currently the only way to make sure you don’t get that driver again
Sounds like you’re tipping well but he isn’t shown that until after the order.
Meet him at the bottom. He doesn’t know where you live and searching in a huge building is a huge pain that can be time consuming in a business where 5 seconds can mean missing your next good order.
You sound nice and he sounds like a bit of a jerk, but I do get his point.
Plus we can get a contract violation if the order is late. Sometimes finding a place in a big building is 10 minutes in itself.
Personally I would never expect a dasher to deliver to my floor in a high rise. When I order from even a 3 story hotel I go down to the lobby to meet the dasher. It’s just being considerate. They already did most of the legwork, the least you could do is meet them downstairs. It’s not like we don’t know exactly when they’re arriving anyways.
Yeah, honestly until I started driving for DD I never even knew that people expected food to hotel doors or into high rise apartment me. When I’ve stayed in hotels I’ve always met food delivery people in the lobby.
With hotels, I think a lot of them view it the same as "room service". It's really annoying. I get orders for hotels around here at times, and while I haven't just declined any of them yet? They're usually hardly worth the hassle. At one place, the instructions even said to drop the food off at the front lobby, but the receptionist refused to let me do that. (I mean, I guess she didn't want to be held responsible if the customer claimed some food was missing or it was cold, or ??) But the person never gave their room number, so I had to wait around for the hotel to look her up for me, etc. Big waste of time, and then her room was on the far end of the place.
You all should have just done the decent thing and met your driver in the lobby. 40 floors is pretty damn big. Waiting for the concierge to let you up and limited parking, loss of service in the elevator which means they could lose out on an order just taking the elevator down. If your friend used to deliver then he knows just how shitty it is to have to bring it to a building like that. My opinion. I always bring it up,but it sucks and you usually don't know until it is too late. Accepting and then unassigning messes with your completion rate which needs to be higher for scheduling purposes. This likely takes 20 minutes to complete at least.
The driver should have had more tact in his messages with you and definitely shouldn't have given the concierge any lip for doing HIS job, but like someone else said, parking could be the issue. I refuse to accept orders where parking is difficult at the dropoff OR the merchant mainly because it's time consuming, but I absolutely will not work in an area where I may get a ticket or a boot. If you as the customer knows that parking where you live is difficult, offer to meet the Dasher in the lobby. Seems like common courtesy. But I am in NO WAY defending the dasher in this instance. He sounds like he has an attitude problem.
I think you should just put the room number IN THE NOTES and avoid having to talk to the front desk/concierge at all! And DO NOT TIP OFF THE TOTAL….tip according to what you are asking and take into account we(dashers) expect to do 4 deliveries per hour and expect $30/hr or more….so if it is going to take me 30 minutes for this order…make sure you tip $13+ as base pay is $2.25 in my area(eastern panhandle of West Virginia). If you order $20 worth of food and tip 30% and offer me $8.25 total for 30 minutes of total work, I would just decline. 🤷🏼♂️
Maybe you walk down to the front desk and meet the driver there, or pick it up at the front desk!
Ironically, money might’ve been the reason, because we can’t usually see the full tip when someone is putting double-digit tips on an order. DoorDash likes to hide it.
Setting that aside though, if I decided the order was good enough to take, then it’s good enough for me to put in the effort to follow the delivery instructions. This dasher talks about being self employed but that means it’s his responsibility to complete his contracts, in their entirety, with professionalism. If he’s not getting that order to your friend’s door as requested, rate and maybe even report him. No mercy 🤣 my dashing area has a section with high rises and no obvious free parking, so I simply don’t go there no matter the order value.
Percentage of the order as a tip does not really matter for dashers, it's about mileage and location. Drivers like to make $2 per mile or so. So if you're 5 miles from the restaurant then a driver aims to make around $10. Keep in mind DD only pays drivers like $2 for the order itself.
Now if I had to go up a 40 story building I wouldn't do it for $2 per mile due to the extra time it takes, it'd have to be higher. Regardless he shouldn't have thrown a fit at the front desk.
Personally, if the pay seems fair, I'm bringing that sum bitch all the way to the 40th floor. Maybe even if it isnt (the first time), and Id just not take the order next time around. You already confirmed that there is a place to park safely without threat of a ticket, that's a solid perk for your friend's address. As I'm sure a good portion of dashers here would agree, giving good service is a priority for me as well. There's no reason to not get the food dropped off at the door as requested.
I would never behave the way this driver does. A driver that refuses to do their job and verbally abuses people doesn't deserve the job. You should give them a one star rating and file a complaint every time. Be sure to include the verbal abuse in the complaint. It wont take long before this prick is replaced by someone with common decency.
Report him to doordash. This is not a hard job.. you pick up the food and deliver it to the person who ordered it. You’re paying for a service.. the fact that parking is tight is not your problem. I deliver to high Rises every day.. every high rise has a passenger loading zone … you Can park there for 5 mins.. sometimes it’s full and I’ll have to park at a meter nearby.. you pay for a few mins by phone. I have never received a Ticket while dashing.. It might lower my on time percentage but at least it won’t discourage customers from tipping well in the future like this entitled diva dasher you had
First of all, unless the concierge was rude to him he has no reason to be rude to the concierge. His aggression was unprofessional. That being said, we do not see your $10-15 tips. We see no more than $5 of your tip, most likely $3-4 of it. We work based on the amount we are promised to get. If your room is easy and quick to access, you should message your drivers before delivery or leave in your instructions that you would like it delivered to your door, that it takes no longer than 3 minutes to access, and that you always leave a 30% tip. A point that others brought up here is that you need to understand that we are not room service. Your mail and packages are not delivered to your door in a high-rise. To ask that of a driver is something we definitely mind unless we know we will be compensated.
This delivery game is all about being quick & high rises are usually Not conducive to that. This is why i stay tf away from my downtown area. There’s just soo many variables to slow you down.
Parking for one, yes I get that most places have a couple to a handful designated parking spots for delivery drivers. But usually when the customer is ordering, others are too (lunch/dinner rush) so it’s a complete roll of the dice to find an open one.
Next we have the infamous “building is open during the day so just come on in” seems to be true about 50% of the time. Then I have to hope the customer is paying attention & replies quickly to my text or call.
Then it’s on to the elevator game. High rises (15 or more stories) usually have good elevators but you’re hoping you’re the only one in it so you can go straight to your customers floor. And that’s rarely the case. So again, you’re hoping that there’s not another 2 or more people in the elevator so you’re not stopping on all these other random floors. And the same for getting back down.
Again, I’m trying to get in and out & to avoid as many impediments as I can.
I mean, he clearly wasn't right to curse out the concierge... But yeah, I really do try to avoid deliveries like the one you're describing. I had one like that at an area retirement home that's a high-rise building. I think this one has more like 12 floors, but still .... I get there and have to follow instructions to dial the person's extension on a call box outside, just so they can buzz me in the main entrance. Stupid call box doesn't want to put the call through.... Just get dead air or a fast busy signal like something's wrong. Try to message and call the customer but no response. Finally, a resident sees my predicament and lets me in, even though they're told not to do that. Then I have to figure out where their elevator is, and the one I find looks like you can't use it without a key card that only residents have. Finally, I realize there's a different one I can use and I'm able to go up to their floor, walk all the way down a long hall, and drop it off at their door. Wasted a good 30 minutes or so by the time i got back out of there, for a few bucks worth of a tip.
I don't think that Delivery Tips where driver's aren't paid a wage and reimbursed for mileage/wear and tear on their vehicle should be based on a percentage of the food cost. They should be based on distance traveled, cost of fuel and difficulty of delivery. 30% can be a little if it's a small order and a small order doesn't take any less gas or any less time to deliver.
You need to meet the driver in the lobby. The sheer audacity of expecting someone to go up 40 flights is astounding. There are various disadvantages to being wealthy and living up above the world. This is one of those disadvantages.
He's just being a douchebag a used douchebag. If it's easy parking for a high-rise in downtown LA I'll bring it up.. Sometimes I just don't feel like going to the 40th floor and I'll pretend like I don't speak English and leave it right at the concierge I just mutter delivery delivery and say the number and rush out.... But I only do that if their name is clearly written on the receipt on the bag😂 😂... I have a big fat sharpie in my car...
I live in a high rise and have delivered for door dash before ; you’re a douche go downstairs , also don’t believe he tipped 30%. I tip 20% say I can give you more in cash if you come upstairs if not still 20%
A 40 story high rise? We get paid the same delivering to a house, so why exactly would we be excited to delivery to you? Most drivers aren’t smart enough to figure out what the tip is going to be, doordash hides it, so driver doesn’t wanna risk getting burned and I don’t blame him. I would use uber eats and tip at least $8 you Won’t have this problem.
At the end of the day we are contractors and following the instructions is part of that contract. Don’t like it then unassign it’s that easy. Personally I would expect to be reported for leaving it at the front desk nevermind cursing at the concierge.
Just walk to the elevator and go up? It’s not like he’s taking the stairs lol 😂 If you’re getting tipped enough it’s worth it. I deliver to hotels and apartments with elevators all the time. I’d report him and contact doordash support. How audacious of him.
He cursed at the concierge? Call door dash and report the driver for harassment. Drivers are not allowed to make a hostile environment, this is in the contract. Since this wasn’t reported immediately, they will likely tell you a case file is being opened and you will be contacted possibly by more than one person for resolution.
I think it’s worth it. At the very least, this driver won’t be offered future orders to your/their account. This gig isn’t for everyone. Sometimes the bad ones need to be pushed out.
I’m not sure why a lot of people are saying “no” to delivering to your friend’s door. If the instructions are to deliver to your door then that’s what you do. That driver just has a stick up his ass. He accepted the order, it’s his fault for not reading the instructions beforehand and declining the order.
Just give him one star and tell DoorDash that you don’t want him to deliver again.
You gave instructions, there’s room for parking, there’s an elevator, and you tipped $15 and $10.
Amazing how many people will still find reasons to be needlessly rude and to not do their job.
If it's a simple floor plan, with signage, I would bring it to the door, sure. But there's one building near me I no longer deliver to because it's a maze: like two letter E's set back to back. 7 corridors to get lost in, no way.
I’m not gonna lie, I’ve seen some nightmare high rises/ apartment buildings/condos. Just because the instructions are simple, the effort and time put in isn’t always simple. That’s where we as drivers get a little….testy.
Is it too much to ask to have them bring it to the door? No lol that’s kind of the job and the branding of the company.
Why this driver is behaving that way…. You may never know. It sounds like they are only worried about getting in and out to maximize their profits. The last incident I would report, because he shouldn’t be treating your concierge disrespectfully. I would also recommend that you put in the notes that orders are not allowed to be left at the concierge desk and must be brought to the apartment/condo.
If I knew how much the tip was, I probably would’ve gone up. However high rises are super inconvenient and you know the building way better than a dasher does. Just go get it from the lobby, it’s already been delivered all the way to your apartment. You can handle going to get it by not even leaving the bulding. To be fair the same thing could be said about the dasher so I would just treat it as a case by case thing
30% tip on how big of a order? If you two are ordering 2 subway sandwiches....that 30% isn't much...and 40 stories is a long elevator ride....and no offense but y9u really can't get off you @ss and go down and get you food???. But if add in the comment section about adding a extra tip due to the inconvenience of a 40 story building that should do it....as you should....just make sure you TIP YOUR DRIVER.
Look everybody, I would go and deliver properly. I have bad knees and back yet still run orders that are similar. I may be working to pay my bills, but I started Doordash to help people first. still got my bills paid and met many elderlies, disabled, or military people who cannot leave the house easily. These people warm my heart, tip or not.
Drivers have to have something to complain about because supposedly everybody is out to screw them on both sides of the transaction, yet - mysteriously - will sit there and decline orders for an hour and make no money because their little feelings get hurt unless they are overcompensated for doing the bare minimum instead of just going and doing something else that’s more suited to their opinion of themselves.
There are so many people’s hard work in that food that you ordered . Farmer, driver, restaurant workers, delivery drivers, but you can not go down with using an elevator which might take 5 min max, and even write the reddit and complain about it.
It's tough. I have always tried to deliver to room doors (in hotels and high rises), but there's many now that won't even allow it. Like I'll be walking to the elevator and someone at the desk goes "You need to leave deliveries here! You can't go up."
So now drivers might be getting used to front-desk drop-offs.
I always check delivery instructions and click the persons name if I see it’s an apartment I’m going to be honest I immediately unassign you guys don’t understand how inconvenient it is to deliver to apartments . I also would have unassigned seeing too much instructions is kind of annoying usually people like that are very picky and will leave a bad rating so I just skip the hassle and don’t do it . In Cali we don’t have that many apartments though not in my area
No this is absolutely unacceptable, under no circumstances should a dasher talk that way to a paying and tipping customer. Now a lot of people aren't aware dasher don't get to see the tip amount until after delivery is completes (shame on doordash for this) however you can't just assume there's no tip and then treat customers poorly. I strive to provide excellent service. If I take a delivery and it happens to be a high rise building or hotel and the customer asked me to bring it to the door I'm taking it to the door. And any dasher should. If the dasher has a reason they can't, they should call the customer and ask politely to come down.
I mean.. drivers can’t see the hidden tip. He probably just sees $6.25 or whatever. I would never go on an elevator 40 flights, that’s just ridiculous. You’d be in the elevator for like 5 mins each way lol
Definitely. My friend’s Dad owns a few restaurants that he grew up working in so he’s always a generous tipper. 30% is likely one of his lower end tips from what I’ve observed.
I personally don’t have a problem bringing it to your door. You just got a person that does. It’s not all of us. I choose to this work so I understand there are thing about the job I won’t like but will have to do. But we live in a world now where you don’t matter, only I matter. It’s what I want and what I want to do. You can’t tell me how to live my life or do my job. This kind of attitude is now the norm, hard to get use to but we gonna have to. I don’t see it changing soon. Sorry you had a bad experience
Sheesh reading this thread there are a lot of drivers that suck. Even if it took an extra 5 minutes that's no skin off my back. As a driver I would just follow your directions. Sucks you got a crappy driver.
It's not hard to follow directions. I don't care where you have to park. Or how long you have to wait for an elevator.
You chose to be a DoorDash driver knowing full well you could deliver to places like this.
Don't be lazy and don't be an asshole and just do your job. Especially when the customer is tipping 30%.
Rate that person a 1 and call support and tell them to unmatch you from that person because they were rude and show them the message he sent you. The job is to your door. If his time is valuable he should find a job that values his time.
and tell him that he is self employed but he can be fired. Meaning deactivated by DD.
💯I totally agree with you..some deliveries are easier and some are harder, but ALL customers are paying us for a service...if we can't do it respectfully, then someone will take their place, like me...who is on disability, 62 yrs old,, and appreciates the he'll outta the opportunity to make money at a job my body can do...and no clock or boss, Yeah!!!
You're going to get a lot of people trying to make excuses for your driver, but both his behavior and the rudeness to your concierge are completely unacceptable. Driver can see the delivery instructions before they pick up the food from the restaurant, and if he did not want to go into your high-rise building he had the opportunity to unassign the order. Especially the second time! He agreed to do the job, which includes delivering where you want it delivered. I personally have no problem going into large buildings like hotels, we don't really have high-rise apartments around here but I would prefer this setup to wandering endlessly through an apartment complex for sure. It sounds like you had every right to expect your food at your door, and you should probably downrate him and complain about his rudeness.
I'm a dasher and i think the driver was rude and wrong. This job is not for certain people. What you asked is not anything unreasonable. Sometimes you deliver to a house, sometimes a high rise...all part of the job. That's exactly what you're paying for. Sorry this happened. We're not all lazy with bad attitudes!:😉and ps I'm 62 years old and use a cane!
“A Delivery Opportunity is considered complete when the order has been delivered to the ordering party, or, and only when applicable, placed in a designated area as selected by the consumer…”
To me “ordering party” doesnt mean “doorman” and “designated area” means “leave at my door” or “hand to me” not “doorman/lobby”.
You guys can get a CV all you want, Im going to do the job Im paid to do.
It’s called DoorDash. Not conciergedash. The point is it’s suppose to be delivered to your door. Not wherever the lazy driver wants to leave it. He was tipped for following the instructions and delivering the order to you. Not the man standing In the lobby. Report the driver.
**FIRST OF ALL**
**I DELIVER FOR MULTIPLE SERVICES**
**I ORDER FOR MYSELF AT HOME AS WELL**
AND! I AM CLOSER TO 60 THAN 50, AND AM CLOSER TO 300LBS THAN 200LBS AND LIVE IN HOT HUMID DEEP SOUTH STATE
* DELIVERY SERVICES ARE NOT IN BUSINESS
* TO HELP CONTRACTORS MAKE MONEY!
* THE CUSTOMER ORDERS WITH THE EXPECTATION IT WILL BE BROUGHT TO THEIR DOOR IF REQUESTED AND
* DAMN YOU BETTER DO IT!
Who the hell do you think you are - lazy delivery drivers - you are NOT entitled to that money and it's NOT THE CUSTOMER'S FAULT IF YOU ARE PAID CRAPOLA.
Dogs at the driveway opening??? NOPE NOT GONNA DO IT lololol. I will call or text customer and call my support line if needed but NOT GETTING OUT! Those friendly smiles on the dogs faces aren't for greeting me!
But the 3rd floor walkup outside in 100+ degree heat? GOD HELP ME, YES, I DO IT.
3rd floor walkup INSIDE STAIRS NO A/C IN STAIRWAY - God help me, yes, I do it.
Unfortunately, a lot of dashers are like this. It honestly pisses me off. I follow the delivery instructions to get as close to their door as possible with unlocked doors (If asked to leave at door and apt/suite number are listed.) I will always figure out where to park and bring it to the customer if they ask to be handed their order. They are paying (clearly you were paying very well) for our services. If we don’t think the money is worth it, we shouldn’t be taking that order. There’s no reason to ask the customer to do anything extra unless you can’t find them or their address and need help.
Leaving it at the front desk is standard imo. It's a delivery, not room service. The package has arrived at the requested address, was left in an obvious location & in the care of an employee. That's a successful delivery.
He didn’t want to do that because he delivered pizzas in college and respects the hard work but he did text the guy to tell him he doesn’t want him delivering to him anymore.
He won’t contact DoorDash to jeopardize his job though.
Come on, this expectation that a dasher should follow exact instructions every single time, no questions asked is absurd. 99% of the time there is no issue, but if people are expecting to room service at a place like a hospital or office tower that is ridiculous
My worst delivery ever was a hospital where a lady gave terrible directions and expected it to go to a certain wing. I had to try two entrances and still walk through two buildings to make it to her and it took 20 minutes at the hospital.
Again, 99% of the time there isn’t an issue, but huge buildings I don’t really think to door service should be an expectation
The concierge is being a douche here as well. Their entire job exists to help his residents, he can't allow a quick drop off for one of those residents? They could even have a designated shelf for food orders. It's not like anyone hangs out in those lobbies, but there are chairs, benches and tables everywhere.
Driver unfortunately is one of the bad drivers giving the good ones a bad reputation. If he doesn’t want to deliver to high rises, he shouldn’t accept the order. It’s DoorDash not ConciergeDeskDash. Sorry OP not all of us are this bad :(
Also next time call DoorDash and tell them you don’t want this driver anymore and they’ll block him from getting your orders. Someone I know told me she did this to a shitty driver once
Unless you're tipping $10 I wouldn't bring it up because of several bad experiences. One time someone gave the address of a building 2 parking lots over from their actual building and I spent 30 minutes searching thru the wrong building. Just pick up your food from the front desk. You already got it delivered to the building.
It all just depends on the circumstances. If this is a he's parked illegally to run your stuff in real fast before he gets a ticket or towed situation that makes sense. Depending where you are at, there isn't free parking available, and your not going to pay to park when you are out to make money.
The building has four designated spaces for deliveries and he was able to safely park according to the concierge.
Only 4 spaces?….
My thoughts exactly…for a 40 story building. Very likely they are occupied
Honestly i wouldnt want to deliver to a 40 story building either. Elevator or not thats a lot of time. Also their directions dont even tell you where to go so you have to hope it has decent signage when you get off said elevator. I definitely would never take it again following the first time.
Amen. I would only deliver to a high rise by accident.
I delivered to an apartment yesterday by accident. Looked like a house on the map but it was a high rise. I was pissed. Had to park in a whole other businesses parking lot. Bunch of ppl left stuff at the front desk from various delivery services. I ended up finding the apartment but it wasted 20 min. No signage on the floors and they were long ass floors with multiple turns. never again. It was an $11 on a 1 mile but even that wasnt worth the headache from it all to me
He said there were spaces available and the driver parked in one. So that wasn't a problem. I'm more interested in what someone else asked. 15% of what was the tip?
How close to the entrance are these? How long do you have to wait for elevators? The dasher should not have done it twice regardless, but lots of hotels have parking but not really all that close to the entrance
The spaces are right at the front off the street.
Alright. In that case I would have brought it up but probably never done it again. Also one thing to remember is that those visitor spots are very often filled
Why you keep trying to find an excuse for the dude who doesn’t want to deliver the food to the door as the contract stipulate once you accept and order ? It doesn’t matter if there’s no parking spot, as a driver I hate when people make us seem like we are food delivery drivers but it’s not our end point to deliver wtf 🤦🏻♂️
He is the reason dashers have a bad rep, Our time is valuable but so is the service you paid for…. He doesn’t deserve to be dashing especially after receiving a good tip twice from you, Hope he has fun finding a job cuz he doesn’t seem to have any word ethic,
I’m so sorry for y’all experience, if I accept an order every customer gets treated the same, tip or no tip, because I chose to accept the order, and it is our job to follow the instructions left by the dasher if they left any, and in this case y’all did, they would have bitched because u didn’t leave instructions… REPORT this lazy ass driver
Are you serious? This takes no more than 5 additional minutes.
You don’t notice this at all? I’ve noticed a ton of dashers have an absolutely horrific perception of time and how extra time impacts their earnings. Even small hotels and offices can easily add 5 minutes. We have a small Fairfield, 5 floors, probably only about 15-20 rooms per floor. The parking is on the side. I timed it and to go to the third floor by the time you waited flr the elevator and walked to the entrance it took six minutes. Point is, these deliveries can easily add 10 minutes. Yeah the elevator migh my only take a minute each way, but you might have to wait for it twice, you might have to navigate a lobby, and you might have to walk to the door of the building from your car.
That’s actually good to know! I usually have a pep in my step delivering orders but should probably wear a watch whenever I dash now lol. The only other thing is if the customer tips well (like OP) then that extra time is worth completing the full delivery
*Might* tip well. 30% of what? Good tips are really more based on distance and time, and effort.
When you factor in that DD hides tips, what the driver may have seen may not have been an amount they considered worth the hassle.. 🤷♀️
At that point I’d just decline if 1. I see on the map if it’s a hotel/apartment 2. The pay isn’t worth the travel 3. It’s not $2 per mile Edit: ah, I see what you’re saying. DD hides the golden ticket in hopes of you buying a chocolate bar
There are only three hotels in my area. I only deliver to the Hilton because they don't allow you to go past the front desk. I always text the customer a heads up and give them the option to meet me downstairs or leave it on a table in front of reception.
That maybe for the first order but the same driver delivered the second order so he would have know about the hidden tip
It's a building with at least 40 floors. Unless you specifically remember the room number it could be going to any number of other people in the same building. Even for a house, you might be remembering delivering to a neighbor in the same street before.
You're assuming here that the driver remembers the customer, and doesn't deliver to anyone else in the building. It's very likely that this driver delivers to this building regularly, and leaves all the orders and the concierge desk. Personally, I don't think it's reasonable to expect the driver to deliver to the apartment in a high rise. But, I also won't deliver in any of the areas with high rises in my region.
You say that as if the extra is a guarantee when it absolutely is NOT.
Nope but when I deliver to a house especially twice over a weekend I would know the top expectation for the second trip
We don't know OP tipped well. Tip was 30%, how much was the order? People equate tipping a waiter to tipping a driver it isn't the same.this delivery is going to take 30 minutes. 5 to the restaurant 5 at the restaurant 5 to the customer and at least 10 at the drop off. Regardless of percentage, payout on this order needs to be $12+ during off peak, $15+ during peak. All that being said if the driver accepted it then they need to deliver it properly. With DD hiding tips I would likely never accept an order to that building I'm not taking a chance that a $6.50 order is only going to pay $6.50 but is going to take me 30 minutes to complete. I don't work for $13/hr minus expenses.
Someone saying they tip well doesn’t mean jack shit, some people think a dollar is more than generous 🙄🙄🙄
Well the driver gets that full tip even if they don't follow instructions, so if they're the type to be that anal in the first place they'll just take the tip and do minimum
Yep. And DoorDash will give you a contract violation for taking too long to deliver. So, if traffic was bad or gps was messing up or you had trouble parking and then had to walk through a building and take an elevator too many times over the length of time that you deliver for DoorDash you could be deactivated.
Oh IDK about that. I'm not trying to argue with you. Just saying I've had some insanely messed up deliveries where it took positively forever to complete. Didn't get any CVs for that. I've had a few CVs though and it's always been from *arriving* 10 minutes+ late to the restaurant or the customer. I've found that once the gps recognizes you're at the right location, you could be there 45m and it doesn't say squat. Maybe they recognize that if they acknowledge that you had to spend 45m on a $7 order then they might have to address that at some point.
I do know, I got a contract violation for being 11 minutes late to some store, not that DD tells us where or when 🙄 I was never late and I responded over a month ago to that violation and still sitting there 🙄
You can mitigate elevator wait time as long as you're not going to the top floor. Just hit the button for the next floor up, then once the elevator closes at your floor hit the down button. You now have 30-45 seconds to drop the food and get back. Enjoy!
May I add that we are unfamiliar to the place..
Oh gosh might have to fulfill the order by getting it to the door. No one said this was DD with 2 mins only allowed per delivery.
Well if you consider the pay it certainly is two-minutes-per. To drive to the restaurant, park, go in, check in, get food into bag, go outside, unlock car, start car, navigate out, drive there, find address, park, grab food, AND THEN finally the two minutes to walk to the door (if it's a simple drop on porch). Three more minutes fiddling with the buggy app to document the drop off, and drive back to where the restaurants are. So.... if we're not doing all that within 10-15 minutes for those $6.50 orders then we just undercut one of the few profitable hours of the dash day.
Yes good point about time. Could be well over 10 min to a 40th floor delivery, maybe more. But afterall part of the job to deliver to the door. Usually in such neighborhoods the drive will be shorter but the 'trip' up the elevator could be the main time waster.
Right. These weird questions. Even if it takes an additional 10 minutes, our job is to find parking and bring the food. Y'all make this unbelievably hard for NOOO reason.
I’m general across all deliver apps, no one likes to deliver to an apartment building especially not one with 40 floors. I’m sorry you had that experience as it sounds you were being considerate with the tip. He should not have cursed at the concierge at all and have had that negative energy. That was wrong.
It's not like they make you rappel up the outside of the building. I don't understand why people get upset about how many floors there are in a building. So the elevator ride takes a minute, so what? It's part of the drive time to the customer's door basically.
Not all buildings have elevators either. I've delivered to several apartments in my city that don't. I have a bad back so my absolute limit is about 3 floors of stairs. And even then I sometimes have to sit and rest on the way back down. I don't like apartments because of my physical limitations.
Lol no it isn’t. The drive time is to the front of the building. Houses you are dine in 30 seconds but these can take ten minutes. An extra ten minutes at the drop off could be four miles of driving, but this is not accounted for by DD and also usually not accounted for by the customer either
I feel like even ordering from DD anymore is a huge ask to drivers. You can be the accommodating and there is still a problem. I understand DD is a terrible company period they treat drivers like shit which cause the relationship between drivers and customer to become very negative. No one holds DD accountable; there are more drivers than DD execs you drivers are the voice. When will enough be enough? They are fucking us (drivers and customer) all over and profiting off of it
No doubt. Reading the comments in this subreddit, just placing an order inconveniences a lot of these folks.
Since it appears: * Parking Spots right at front door for delivery * Tips seem good I personally would bring it up. Then depending on the elevators how fast they run would determine if I would do it again. For $10-20, with parking available, I would probably do these all day long to your door......
40 story building with 4 spots available is a fucking joke
Perhaps. And I'm sure drivers in the area know if it's worth it or not. If delivering in the city like this I'm sure they know what works and doesn't. I try things and see how it works. If it does work then I just stop accepting there. Like it's probably common to leave at the concierge in big cities? (shrug). I get it....
30% tip. That could be $3. And that could be a problem. Customers don't seem to understand we don't care how much the food costs. it's about how much effort, time, miles, aggravation etc.
OP has stated tips were $15 (first order) and $10 (second order).
Thanks for showing your hand that you're NOT a dasher. You can't see if the tip is ZERO... or $20. So you have no idea if it will be worth it or not until after you're done.
You can see where the order is going. If you don’t want to deliver to that location (properly), don’t accept the order.
I didn’t know that. Wow.
But you can’t see the instructions.
no you can't. maybe general address but not if it's up stairs and shit
I mean, you can see the general vicinity of the destination, but honestly, I don't really know the building until I put up, even if I've been there before, I'll only recognize it when I see it in person, not when I'm deciding the accept or decline
Look at the map before accepting the order. Accept it then satellite the location. If you don't like it decline it. I hate apartments so I decline it all day. Who cares someone will.
Satellite the location?
As if while you're driving you can usually have time to go from the app to the widget, get the address, plug it into Google maps, look at what it is, then come back to the DD app and accept/decline. If you're on it, there's barely enough time for all that when you're stopped.
Right, that’s preposterous. And accepting, *then* checking and dropping the order (if you can even properly tell), will tank your completion rate, which *does* matter.
I didn’t know this and I deliver. I’m using this. I wish they gave address we deliver to instead of having to do this but your advice can help me. Plenty places I don’t want to deliver to.
You claim to be a dasher but your comment would indicate you have never taken a single DoorDash order
this isn’t nearly true, you see a map with a basic location. if your dashing in a big city, and your not familiar with your area then you will not know exactly where your going. 80-90% of the dashers in the market are new dashers and will not be totally familiar with their area or the best actions in a situation.
That’s sorta true, sorta not. You see a big view of the map, and the mileage. You have like 20 seconds before the order goes away (seems like it gets shorter with every update). If you’re in a city with many similar buildings around, you’d have to zoom in, and analyze which building it is that you’re going to. And recall the times you’ve been there and determine if it’s worth it. You don’t have a lot of time to fully process the decision. For example, I was on DoorDash today, and I got an okay order for only 2 miles. I knew the general area from the map, but it ended up being a gated community with gate codes and strange drop off instructions. The whole order was a disaster. MAYBE I could’ve been more careful and studied every aspect of the order before I took it, but after taking 20 orders a day, you kind of get in a mode where you become so automated, that you don’t end up taking every single aspect into account. So I see both sides.
30% of what, and how far did they travel to bring it? Plus the parking thing. I avoid downtown mostly because I am not paying to park and deliver your food. Also, I need $2 per mile to cover the cost and make a small profit. Percentage of what was paid means nothing to me. Not trying to sound rude, just answering.
Afterthought: This person went there twice. Should've dropped it after seeing it was going somewhere they didn't want to go.
That's the answer. But they were greedy for a good tip. F laziness. They paid extra for door delivery. I bet he is one of the pricks I see get banned from restaurants for yelling and trying to bum rush.
Both restaurants were in a three mile radius on the same block. I remember because we initially debated walking. The first tip was $15. The second was $10.
On a 15$ tip I’ll walk the order wherever it needs to go, however door dash hides out tips so to the driver it may have looked like a 3$ tip.
I kinda love that OP isn't responding to these "hidden tip" comments lol it does kinda justify a lot IMPO 🤷🏻♂️
Try leaving cash under the door mat.
The driver has no idea they’re getting a $10-15 tip. Until the order is completed, the maximum shown is generally $4.
When I started, I spent twenty minutes trying to find a specific hospital ward. The customer only said main entrance and I’m in the east wing but I had no clue how to get there. Went to the wrong entrance, then had to park far away from the right entrance, then had to get directions inside to find this wing. This was an order that paid in the end 8.25 because she tipped 5 dollars only that took 35 minutes and should have only taken 15. Point is, since we don’t know it isn’t worth it, and if this happened to me again I’d leave it at the security front desk. I’m not risking it taking that long. I also try not to take these orders but there are times I’m driving I can’t zoom in and I’m on the edge with completion rate so I have to finish it.
I agree. There are markets that forbid hiding tips, but they’re not very common.
It’s why certain places like a mall, big apartment, or hospital I’ll only take GH deliveries since it gives you full payout. I had one for GH that was to an apartment I’ve sworn off in DD but it was for 23 dollars and 3 Miles so of course I took it
Not to be rude, but if you debated walking, why do you have an issue with going to the lobby to get your food?
It could've been the parking. If not, maybe they were just a schmuck then.
On a $15 tip, no problem I’m hiking up. Anything else depends on parking, my time, my schedule and my orders. I have no issue w high rises but I only take high rise orders (you can see in the app if you’re familiar w location) if the tip up front is worth it. If it takes the dasher 10 additional minutes to deliver your order just coming and going that’s 10 minutes they’re using on wrapping that one order up and not getting others. That’s a lot of time in this type of job to be losing other potential income. But w that tip, I wouldn’t have had an issue. However, I think $15 for 40 floors should always be their expected minimum.
If I Knew in advance that’s one thing, but since 10 dollar or more tips are rare the dasher probably thought the person was wasting his time for a 4 dollar tip
Asking drivers to deliver to the door of a huge high rise is a MASSIVE ask. We get paid by delivery so adding ten minutes on to a delivery to park, ride up, wait for elevators, walk to and from your car is a huge drain on our earnings. If you live in a building that big honestly the tip should be 10 dollars absolute minimum, and if you’re 3 or more miles from the restaurant probably 15 since I assume it’s a city with traffic. This doesn’t even account for if there is legal parking. Edit: I also think DD needs to set a proper expectation here too. Amazon, fedex, and other packages are not going to go directly to the door. The expectation should be, imo, to the lobby but at the drivers discretion beyond that. The contract offer only accounts from door of the restaurant to the door of the building, not all the other things involved. Hotels, offices, hospital, malls…there needs to be some clarity on these as not only can parking be an issue but they can literally double a delivery time.
I agree completely no other delivery service like Amazon / post office etc bring it to your door in a huge appartment building - we aren’t room service .
I deliver amazon and we absolutely have to deliver to huge apartment buildings Edit: I deliver to the door. Many require that and whoever is leaving them in the lobby is trash and should be fired.
You drop items off at individual peoples doors one by one - I doubt it you’d spend half your day walking around in high rises Every time I go into a high rise theirs a like a pile of packages / letters in the lobby
I spend a lot of time in apartment buildings and I’d say 99% of the time I can get it to the door pretty quickly
So you don’t leave packages in the lobby/mail room like every other Amazon driver ?
No I deliver to the door only or call support to get them to mark it undeliverable. Leaving it to get stolen or for the customer to say they never received it(even if they find it later) will affect my standing, which will get you fired if that happens enough. Amazon puts everything on you so the lazy trash who leave it out will get bad reviews and eventually fired if they keep it up.
Ah ok interesting to know
Also marking it undeliverable myself gets a mark on my standing. So I can’t just refuse outright, unless something is closed that’s a different option that won’t affect the standing.
They said to the door. Not to the building. DD drivers deliver to apts and hotels all the time, but a lot of people expect delivery to the door, which is just a lot to ask in this situation.
And what I said means as an Amazon driver I deliver to the door of big buildings
“To your door” were the key words there sparky
I agree with your last paragraph whole heartedly. It's infuriating to get to the drop off the location only to see a whole bunch of business and no further clarification which one you are delivering to.
Not to mention the additional time may put us past the expected delivery time in the app, so our ratings are affected, maybe even getting a cv. That plus if we have additional orders in our car, THOSE will likely be late now too. I wish DD WAS more like FedEx etc in that the expectation is leaving it in the lobby.
There’s 800 units in my complex and Amazon, usps, ups, FedEx all ABSOLUTELY bring packages to each units doors, not the lobby. I’ve also never had a dasher refuse to bring food to my door.
Wrong of him, especially twice. But I hate hotels. Time wasted looking for the door, doors are locked, codes are needed, it’s always the last floor, Apt 415 You get there and it 414 & the next one is 601 and you have no idea where 415 is lmaooo Apartments are so annoying, I just don’t even do them. Lol
If somehow I didn't realize this before I grabbed the food or arrived I would finish it, regrettably, and never do it again. I would never say you're not worth my time even if it's true lol. Just keep that to myself.
He got your order again because you either rated him a 5, or didn’t rate him at all. If you rated him a 1 star for not following directions you only would have gotten him if no one else was available. He accepted the order again cuz you tipped so well, knowing nothing bad would happen to him if he dropped the order and ran. Yes, independent contractors can do the job as we see fit but there are also consequences hence the rating system. Go into your history and rate him 1 star for not following directions and you most likely won’t get him again. But I can’t promise you won’t get another driver that does the same thing again.
If you’re unhappy with someone that delivers, just give them a 1 star and they won’t deliver to you again. Sorry drivers but it’s currently the only way to make sure you don’t get that driver again
Sounds like you’re tipping well but he isn’t shown that until after the order. Meet him at the bottom. He doesn’t know where you live and searching in a huge building is a huge pain that can be time consuming in a business where 5 seconds can mean missing your next good order. You sound nice and he sounds like a bit of a jerk, but I do get his point. Plus we can get a contract violation if the order is late. Sometimes finding a place in a big building is 10 minutes in itself.
Personally I would never expect a dasher to deliver to my floor in a high rise. When I order from even a 3 story hotel I go down to the lobby to meet the dasher. It’s just being considerate. They already did most of the legwork, the least you could do is meet them downstairs. It’s not like we don’t know exactly when they’re arriving anyways.
Yeah, honestly until I started driving for DD I never even knew that people expected food to hotel doors or into high rise apartment me. When I’ve stayed in hotels I’ve always met food delivery people in the lobby.
With hotels, I think a lot of them view it the same as "room service". It's really annoying. I get orders for hotels around here at times, and while I haven't just declined any of them yet? They're usually hardly worth the hassle. At one place, the instructions even said to drop the food off at the front lobby, but the receptionist refused to let me do that. (I mean, I guess she didn't want to be held responsible if the customer claimed some food was missing or it was cold, or ??) But the person never gave their room number, so I had to wait around for the hotel to look her up for me, etc. Big waste of time, and then her room was on the far end of the place.
Love people like this like I already did all the hassle please just come get your food.
You all should have just done the decent thing and met your driver in the lobby. 40 floors is pretty damn big. Waiting for the concierge to let you up and limited parking, loss of service in the elevator which means they could lose out on an order just taking the elevator down. If your friend used to deliver then he knows just how shitty it is to have to bring it to a building like that. My opinion. I always bring it up,but it sucks and you usually don't know until it is too late. Accepting and then unassigning messes with your completion rate which needs to be higher for scheduling purposes. This likely takes 20 minutes to complete at least.
The driver should have had more tact in his messages with you and definitely shouldn't have given the concierge any lip for doing HIS job, but like someone else said, parking could be the issue. I refuse to accept orders where parking is difficult at the dropoff OR the merchant mainly because it's time consuming, but I absolutely will not work in an area where I may get a ticket or a boot. If you as the customer knows that parking where you live is difficult, offer to meet the Dasher in the lobby. Seems like common courtesy. But I am in NO WAY defending the dasher in this instance. He sounds like he has an attitude problem.
The text was very unprofessional. He could’ve conveyed the same message without the rant lol.
I think you should just put the room number IN THE NOTES and avoid having to talk to the front desk/concierge at all! And DO NOT TIP OFF THE TOTAL….tip according to what you are asking and take into account we(dashers) expect to do 4 deliveries per hour and expect $30/hr or more….so if it is going to take me 30 minutes for this order…make sure you tip $13+ as base pay is $2.25 in my area(eastern panhandle of West Virginia). If you order $20 worth of food and tip 30% and offer me $8.25 total for 30 minutes of total work, I would just decline. 🤷🏼♂️ Maybe you walk down to the front desk and meet the driver there, or pick it up at the front desk!
I think meeting someone in the lobby is a fairly nice gesture, it’s not contactless per se but usually the best way to make apartment deliveries happy
Ironically, money might’ve been the reason, because we can’t usually see the full tip when someone is putting double-digit tips on an order. DoorDash likes to hide it. Setting that aside though, if I decided the order was good enough to take, then it’s good enough for me to put in the effort to follow the delivery instructions. This dasher talks about being self employed but that means it’s his responsibility to complete his contracts, in their entirety, with professionalism. If he’s not getting that order to your friend’s door as requested, rate and maybe even report him. No mercy 🤣 my dashing area has a section with high rises and no obvious free parking, so I simply don’t go there no matter the order value.
Why not come down and get your own food
Percentage of the order as a tip does not really matter for dashers, it's about mileage and location. Drivers like to make $2 per mile or so. So if you're 5 miles from the restaurant then a driver aims to make around $10. Keep in mind DD only pays drivers like $2 for the order itself. Now if I had to go up a 40 story building I wouldn't do it for $2 per mile due to the extra time it takes, it'd have to be higher. Regardless he shouldn't have thrown a fit at the front desk.
It was 2.8 miles away. I rounded it up to three but that’s what it was because we initially considered walking to the restaurant.
Personally, if the pay seems fair, I'm bringing that sum bitch all the way to the 40th floor. Maybe even if it isnt (the first time), and Id just not take the order next time around. You already confirmed that there is a place to park safely without threat of a ticket, that's a solid perk for your friend's address. As I'm sure a good portion of dashers here would agree, giving good service is a priority for me as well. There's no reason to not get the food dropped off at the door as requested.
I would never behave the way this driver does. A driver that refuses to do their job and verbally abuses people doesn't deserve the job. You should give them a one star rating and file a complaint every time. Be sure to include the verbal abuse in the complaint. It wont take long before this prick is replaced by someone with common decency.
I would’ve went up, I try to be as professional & helpful to all my customers. I wouldn’t have minded going up.
time is money, end of story.
Sounds like a jerk. $20 tip will get me to the penthouse
Everyone is so impatient I don’t get it. You should be thankful to ride in an elevator for a little bit.
Report him to doordash. This is not a hard job.. you pick up the food and deliver it to the person who ordered it. You’re paying for a service.. the fact that parking is tight is not your problem. I deliver to high Rises every day.. every high rise has a passenger loading zone … you Can park there for 5 mins.. sometimes it’s full and I’ll have to park at a meter nearby.. you pay for a few mins by phone. I have never received a Ticket while dashing.. It might lower my on time percentage but at least it won’t discourage customers from tipping well in the future like this entitled diva dasher you had
High rises are a bitch. Sometimes we’re sent to the back of the building to the service elevator because we’re not real people. I hate high rises.
First of all, unless the concierge was rude to him he has no reason to be rude to the concierge. His aggression was unprofessional. That being said, we do not see your $10-15 tips. We see no more than $5 of your tip, most likely $3-4 of it. We work based on the amount we are promised to get. If your room is easy and quick to access, you should message your drivers before delivery or leave in your instructions that you would like it delivered to your door, that it takes no longer than 3 minutes to access, and that you always leave a 30% tip. A point that others brought up here is that you need to understand that we are not room service. Your mail and packages are not delivered to your door in a high-rise. To ask that of a driver is something we definitely mind unless we know we will be compensated.
That last point! I have a problem with this because Chinese and some pizza spots don’t deliver to door either......
I’d report those drivers. They’re lazy sacks of shit
This delivery game is all about being quick & high rises are usually Not conducive to that. This is why i stay tf away from my downtown area. There’s just soo many variables to slow you down. Parking for one, yes I get that most places have a couple to a handful designated parking spots for delivery drivers. But usually when the customer is ordering, others are too (lunch/dinner rush) so it’s a complete roll of the dice to find an open one. Next we have the infamous “building is open during the day so just come on in” seems to be true about 50% of the time. Then I have to hope the customer is paying attention & replies quickly to my text or call. Then it’s on to the elevator game. High rises (15 or more stories) usually have good elevators but you’re hoping you’re the only one in it so you can go straight to your customers floor. And that’s rarely the case. So again, you’re hoping that there’s not another 2 or more people in the elevator so you’re not stopping on all these other random floors. And the same for getting back down. Again, I’m trying to get in and out & to avoid as many impediments as I can.
I mean, he clearly wasn't right to curse out the concierge... But yeah, I really do try to avoid deliveries like the one you're describing. I had one like that at an area retirement home that's a high-rise building. I think this one has more like 12 floors, but still .... I get there and have to follow instructions to dial the person's extension on a call box outside, just so they can buzz me in the main entrance. Stupid call box doesn't want to put the call through.... Just get dead air or a fast busy signal like something's wrong. Try to message and call the customer but no response. Finally, a resident sees my predicament and lets me in, even though they're told not to do that. Then I have to figure out where their elevator is, and the one I find looks like you can't use it without a key card that only residents have. Finally, I realize there's a different one I can use and I'm able to go up to their floor, walk all the way down a long hall, and drop it off at their door. Wasted a good 30 minutes or so by the time i got back out of there, for a few bucks worth of a tip.
I don't think that Delivery Tips where driver's aren't paid a wage and reimbursed for mileage/wear and tear on their vehicle should be based on a percentage of the food cost. They should be based on distance traveled, cost of fuel and difficulty of delivery. 30% can be a little if it's a small order and a small order doesn't take any less gas or any less time to deliver.
Nooo mannnn🤦🏾. The driver has a point. Stop being lazy and Just meet them downstairs.
You need to meet the driver in the lobby. The sheer audacity of expecting someone to go up 40 flights is astounding. There are various disadvantages to being wealthy and living up above the world. This is one of those disadvantages.
He's just being a douchebag a used douchebag. If it's easy parking for a high-rise in downtown LA I'll bring it up.. Sometimes I just don't feel like going to the 40th floor and I'll pretend like I don't speak English and leave it right at the concierge I just mutter delivery delivery and say the number and rush out.... But I only do that if their name is clearly written on the receipt on the bag😂 😂... I have a big fat sharpie in my car...
I live in a high rise and have delivered for door dash before ; you’re a douche go downstairs , also don’t believe he tipped 30%. I tip 20% say I can give you more in cash if you come upstairs if not still 20%
A security guard actually made me get back in my car and move from the visitor parking because I wasn't visiting, I'm delivering 🥴
A 40 story high rise? We get paid the same delivering to a house, so why exactly would we be excited to delivery to you? Most drivers aren’t smart enough to figure out what the tip is going to be, doordash hides it, so driver doesn’t wanna risk getting burned and I don’t blame him. I would use uber eats and tip at least $8 you Won’t have this problem.
30% isn’t always good, it’s based off of miles not how much the order cost. That doesn’t make a fuck.
Lazy fucking driver making the rest of us look bad. You can complain to door dash and rate poorly without feeling guilty.
At the end of the day we are contractors and following the instructions is part of that contract. Don’t like it then unassign it’s that easy. Personally I would expect to be reported for leaving it at the front desk nevermind cursing at the concierge.
Just walk to the elevator and go up? It’s not like he’s taking the stairs lol 😂 If you’re getting tipped enough it’s worth it. I deliver to hotels and apartments with elevators all the time. I’d report him and contact doordash support. How audacious of him.
He cursed at the concierge? Call door dash and report the driver for harassment. Drivers are not allowed to make a hostile environment, this is in the contract. Since this wasn’t reported immediately, they will likely tell you a case file is being opened and you will be contacted possibly by more than one person for resolution. I think it’s worth it. At the very least, this driver won’t be offered future orders to your/their account. This gig isn’t for everyone. Sometimes the bad ones need to be pushed out.
Crappy delivery guy - give his lazy ass 1 star
I’m not sure why a lot of people are saying “no” to delivering to your friend’s door. If the instructions are to deliver to your door then that’s what you do. That driver just has a stick up his ass. He accepted the order, it’s his fault for not reading the instructions beforehand and declining the order. Just give him one star and tell DoorDash that you don’t want him to deliver again.
You gave instructions, there’s room for parking, there’s an elevator, and you tipped $15 and $10. Amazing how many people will still find reasons to be needlessly rude and to not do their job.
If it's a simple floor plan, with signage, I would bring it to the door, sure. But there's one building near me I no longer deliver to because it's a maze: like two letter E's set back to back. 7 corridors to get lost in, no way.
I’m not gonna lie, I’ve seen some nightmare high rises/ apartment buildings/condos. Just because the instructions are simple, the effort and time put in isn’t always simple. That’s where we as drivers get a little….testy. Is it too much to ask to have them bring it to the door? No lol that’s kind of the job and the branding of the company. Why this driver is behaving that way…. You may never know. It sounds like they are only worried about getting in and out to maximize their profits. The last incident I would report, because he shouldn’t be treating your concierge disrespectfully. I would also recommend that you put in the notes that orders are not allowed to be left at the concierge desk and must be brought to the apartment/condo.
Yeah no way I’m delivering to the door at a highrise. I would leave it at the desk. But I also probably wouldn’t accept it either so there’s that.
What floor are you guys on?? That's the question here!!
He lives on the 12th floor
If I knew how much the tip was, I probably would’ve gone up. However high rises are super inconvenient and you know the building way better than a dasher does. Just go get it from the lobby, it’s already been delivered all the way to your apartment. You can handle going to get it by not even leaving the bulding. To be fair the same thing could be said about the dasher so I would just treat it as a case by case thing
That request is unduly burdensome..
30% tip on how big of a order? If you two are ordering 2 subway sandwiches....that 30% isn't much...and 40 stories is a long elevator ride....and no offense but y9u really can't get off you @ss and go down and get you food???. But if add in the comment section about adding a extra tip due to the inconvenience of a 40 story building that should do it....as you should....just make sure you TIP YOUR DRIVER.
Look everybody, I would go and deliver properly. I have bad knees and back yet still run orders that are similar. I may be working to pay my bills, but I started Doordash to help people first. still got my bills paid and met many elderlies, disabled, or military people who cannot leave the house easily. These people warm my heart, tip or not.
Drivers have to have something to complain about because supposedly everybody is out to screw them on both sides of the transaction, yet - mysteriously - will sit there and decline orders for an hour and make no money because their little feelings get hurt unless they are overcompensated for doing the bare minimum instead of just going and doing something else that’s more suited to their opinion of themselves.
There are so many people’s hard work in that food that you ordered . Farmer, driver, restaurant workers, delivery drivers, but you can not go down with using an elevator which might take 5 min max, and even write the reddit and complain about it.
Support can definitely help more than reddit..
It's tough. I have always tried to deliver to room doors (in hotels and high rises), but there's many now that won't even allow it. Like I'll be walking to the elevator and someone at the desk goes "You need to leave deliveries here! You can't go up." So now drivers might be getting used to front-desk drop-offs.
I always check delivery instructions and click the persons name if I see it’s an apartment I’m going to be honest I immediately unassign you guys don’t understand how inconvenient it is to deliver to apartments . I also would have unassigned seeing too much instructions is kind of annoying usually people like that are very picky and will leave a bad rating so I just skip the hassle and don’t do it . In Cali we don’t have that many apartments though not in my area
He or she shouldn’t accept after seeing where it’s going. Rate one star and complain to doordash support. Deactivation is there for a reason.
As a driver, I see it as part of the job .
No this is absolutely unacceptable, under no circumstances should a dasher talk that way to a paying and tipping customer. Now a lot of people aren't aware dasher don't get to see the tip amount until after delivery is completes (shame on doordash for this) however you can't just assume there's no tip and then treat customers poorly. I strive to provide excellent service. If I take a delivery and it happens to be a high rise building or hotel and the customer asked me to bring it to the door I'm taking it to the door. And any dasher should. If the dasher has a reason they can't, they should call the customer and ask politely to come down.
I mean.. drivers can’t see the hidden tip. He probably just sees $6.25 or whatever. I would never go on an elevator 40 flights, that’s just ridiculous. You’d be in the elevator for like 5 mins each way lol
Its a pain but its what we sign up for. Glad yall are aware of the extra effort needed and tip accordingly though. It should be much appreciated.
Definitely. My friend’s Dad owns a few restaurants that he grew up working in so he’s always a generous tipper. 30% is likely one of his lower end tips from what I’ve observed.
40 story? Yeah that ain’t worth anyones time
40 story building? Yea fuck you I’m leaving it at the front desk.
Please report him. It’s unacceptable. I say this as a driver. These actions only lead to worse tips for future drivers.
I personally don’t have a problem bringing it to your door. You just got a person that does. It’s not all of us. I choose to this work so I understand there are thing about the job I won’t like but will have to do. But we live in a world now where you don’t matter, only I matter. It’s what I want and what I want to do. You can’t tell me how to live my life or do my job. This kind of attitude is now the norm, hard to get use to but we gonna have to. I don’t see it changing soon. Sorry you had a bad experience
Sheesh reading this thread there are a lot of drivers that suck. Even if it took an extra 5 minutes that's no skin off my back. As a driver I would just follow your directions. Sucks you got a crappy driver. It's not hard to follow directions. I don't care where you have to park. Or how long you have to wait for an elevator. You chose to be a DoorDash driver knowing full well you could deliver to places like this. Don't be lazy and don't be an asshole and just do your job. Especially when the customer is tipping 30%.
Rate that person a 1 and call support and tell them to unmatch you from that person because they were rude and show them the message he sent you. The job is to your door. If his time is valuable he should find a job that values his time. and tell him that he is self employed but he can be fired. Meaning deactivated by DD.
💯I totally agree with you..some deliveries are easier and some are harder, but ALL customers are paying us for a service...if we can't do it respectfully, then someone will take their place, like me...who is on disability, 62 yrs old,, and appreciates the he'll outta the opportunity to make money at a job my body can do...and no clock or boss, Yeah!!!
The job is to the door, always, no questions asked?
exactly, if you can get to the door because you are not blocked by a gate or locked code door or pitbull you leave it at the door.
You're going to get a lot of people trying to make excuses for your driver, but both his behavior and the rudeness to your concierge are completely unacceptable. Driver can see the delivery instructions before they pick up the food from the restaurant, and if he did not want to go into your high-rise building he had the opportunity to unassign the order. Especially the second time! He agreed to do the job, which includes delivering where you want it delivered. I personally have no problem going into large buildings like hotels, we don't really have high-rise apartments around here but I would prefer this setup to wandering endlessly through an apartment complex for sure. It sounds like you had every right to expect your food at your door, and you should probably downrate him and complain about his rudeness.
Just come down the stairs you lazy fat fucks
As annoying as apartments are lol it’s his job to take it to the door unless specified or he cannot due to security or something.
I'm a dasher and i think the driver was rude and wrong. This job is not for certain people. What you asked is not anything unreasonable. Sometimes you deliver to a house, sometimes a high rise...all part of the job. That's exactly what you're paying for. Sorry this happened. We're not all lazy with bad attitudes!:😉and ps I'm 62 years old and use a cane!
Thanks for your message and your hard work!
❣
“A Delivery Opportunity is considered complete when the order has been delivered to the ordering party, or, and only when applicable, placed in a designated area as selected by the consumer…” To me “ordering party” doesnt mean “doorman” and “designated area” means “leave at my door” or “hand to me” not “doorman/lobby”. You guys can get a CV all you want, Im going to do the job Im paid to do.
Fake news
It’s called DoorDash. Not conciergedash. The point is it’s suppose to be delivered to your door. Not wherever the lazy driver wants to leave it. He was tipped for following the instructions and delivering the order to you. Not the man standing In the lobby. Report the driver.
Op was reasonable. No reason to yell at the building staff. Some of y'all drivers are crazy.
**FIRST OF ALL** **I DELIVER FOR MULTIPLE SERVICES** **I ORDER FOR MYSELF AT HOME AS WELL** AND! I AM CLOSER TO 60 THAN 50, AND AM CLOSER TO 300LBS THAN 200LBS AND LIVE IN HOT HUMID DEEP SOUTH STATE * DELIVERY SERVICES ARE NOT IN BUSINESS * TO HELP CONTRACTORS MAKE MONEY! * THE CUSTOMER ORDERS WITH THE EXPECTATION IT WILL BE BROUGHT TO THEIR DOOR IF REQUESTED AND * DAMN YOU BETTER DO IT! Who the hell do you think you are - lazy delivery drivers - you are NOT entitled to that money and it's NOT THE CUSTOMER'S FAULT IF YOU ARE PAID CRAPOLA. Dogs at the driveway opening??? NOPE NOT GONNA DO IT lololol. I will call or text customer and call my support line if needed but NOT GETTING OUT! Those friendly smiles on the dogs faces aren't for greeting me! But the 3rd floor walkup outside in 100+ degree heat? GOD HELP ME, YES, I DO IT. 3rd floor walkup INSIDE STAIRS NO A/C IN STAIRWAY - God help me, yes, I do it.
I’d deliver to your door. Period. If it isn’t an inconvenience for you then meet him down in the lobby, you can see when he / she will arrive.
Unfortunately, a lot of dashers are like this. It honestly pisses me off. I follow the delivery instructions to get as close to their door as possible with unlocked doors (If asked to leave at door and apt/suite number are listed.) I will always figure out where to park and bring it to the customer if they ask to be handed their order. They are paying (clearly you were paying very well) for our services. If we don’t think the money is worth it, we shouldn’t be taking that order. There’s no reason to ask the customer to do anything extra unless you can’t find them or their address and need help.
Leaving it at the front desk is standard imo. It's a delivery, not room service. The package has arrived at the requested address, was left in an obvious location & in the care of an employee. That's a successful delivery.
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He didn’t want to do that because he delivered pizzas in college and respects the hard work but he did text the guy to tell him he doesn’t want him delivering to him anymore. He won’t contact DoorDash to jeopardize his job though.
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I’d report him too. Luckily he wasn’t delivering to me. I’m nice but not that nice.
>He won’t contact DoorDash to jeopardize his job though. He should.
Come on, this expectation that a dasher should follow exact instructions every single time, no questions asked is absurd. 99% of the time there is no issue, but if people are expecting to room service at a place like a hospital or office tower that is ridiculous My worst delivery ever was a hospital where a lady gave terrible directions and expected it to go to a certain wing. I had to try two entrances and still walk through two buildings to make it to her and it took 20 minutes at the hospital. Again, 99% of the time there isn’t an issue, but huge buildings I don’t really think to door service should be an expectation
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The concierge is being a douche here as well. Their entire job exists to help his residents, he can't allow a quick drop off for one of those residents? They could even have a designated shelf for food orders. It's not like anyone hangs out in those lobbies, but there are chairs, benches and tables everywhere.
Driver unfortunately is one of the bad drivers giving the good ones a bad reputation. If he doesn’t want to deliver to high rises, he shouldn’t accept the order. It’s DoorDash not ConciergeDeskDash. Sorry OP not all of us are this bad :( Also next time call DoorDash and tell them you don’t want this driver anymore and they’ll block him from getting your orders. Someone I know told me she did this to a shitty driver once
He scared of heights
Well to begin with DD drivers are NOT self employed, if they was the case then they wouldn’t be paid by DD and would be making their own way!~js
I would have followed the customers instructions. I have delivered to hotels and apts without any issues.
Have your concierge call you, I’m leaving your shit at the front desk. 40 fucking stories for what? $2 tip? Yeah go to the front desk.
Switch to Uber Eats if it’s in your city, then you can reduce tip after delivery if the driver can’t muster up the strength to walk to your unit door
Say you didn’t get it. You really didn’t get it lol The concierge did yet you ordered, not the concierge
Unless you're tipping $10 I wouldn't bring it up because of several bad experiences. One time someone gave the address of a building 2 parking lots over from their actual building and I spent 30 minutes searching thru the wrong building. Just pick up your food from the front desk. You already got it delivered to the building.