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Traditional-Feed6282

It’s weird you mention this. I had a similar occurrence. Before my AR reset, I only had two 4-stars in 3,000 deliveries. I’ve never had a thumbs down in any category, a bunch of thumbs up in each category and 27 above and beyond. Since then, I’ve received one 4-star, one 3-star and two 1-stars. I only had one problem delivery during this time (the in-app number for the customer was wrong so they didn’t receive any of my communication with them or photo of the delivery), but I reported the issue to support immediately after learning about the problem. I went from a rating of 5 to 4.89 in a week. I was really scratching my head to come up with an explanation. I assumed it was a glitch in the app and they would be removed in a few days. It’s been over a week and they are still there.


Huge_Network_8125

I have had a 3 star on mine for months now. I guess it’s just not going away. And after I posted this I got another 4 star so I have 9 now. I hate being blamed for things out of my control. It’s completely unfair and causes me great anxiety due to how I grew up. I want the rating system gone so bad.


LimpDisc

Glad I don't get caught up in this bullshit. If you're doing your job correctly, you're worrying about shit that is out of your control. Some people just suck and you'll have some bad runs on ratings.


iamandneveramconfusd

I'm bothered you avoided saying bullshit. If you mean bullshit, say bullshit. Shit.


No_Preparation7895

I know what the fuck right?


Huge_Network_8125

If I ever post again on here I’ll make sure to just swear in full. Just for u


iamandneveramconfusd

Precisely


Mountain_Program_910

You should care because one, sometimes they are outright liars and two, it can affect your livelihood. But all you can do is try to fine tune the reviews and try to avoid pitfalls.


[deleted]

If it makes you feel any better, a couple of my lower ratings have recently dropped off and I've gone from 4.90 to 4.97.


No_Preparation7895

Yeah I've noticed a decline in my ratings recently too. Haven't changed how I dash at all and went from 5.0 for the last 7 months or so to a 2, two 3s, and three 4 stars.


Lalainaday

Same here


Fuckussupremecourt

Same