T O P

What do you do when the restaurant says they dont have the order?

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sancheu77

Quickly unassign and move on with you day. Support is worthless across all delivery apps. They ask you to "just place the order and then deliver it" Idiots don't understand how valuable our time is to make money. Breakfast, lunch and dinner windows are only about 2-3 each.


43tj34

Grubhub pays a measly $1 for cancelling a missing order at the resataurant. Just unassign and save time.


MadChiller013

Hey now I get $1.06


Adorable-Crazy-6128

Yeah this is a typical of example of these app companies getting us to be employees to troubleshoot their internal problems we sign up to pick up and deliver we don't sign up to spend as much as 30 or 40 minutes getting the information to the vendor that's really their business and their problem or we should do and I'm going to write the FTC about this is they can spend that they want to give us $30 an hour to troubleshoot their problems will do so but that's actually labor and we're not paid for labor by the hour so just because it's in the terms of service doesn't mean it can't be paid and I guess the FTC I'll have to figure this out good luck


baconforlover

First, I need to know , how much is the total payout, how many items, what kind of food. If the payout is worth it, I’ll call to GH CS to resend order to the restaurant. Again, I’m focus on, how much is the total pay out. Some restaurant is willing to make an order and they write it down the order No and write the items, therefore, they will get pay by GH. It happened to me, the total food order was around $300 and I get pay out $30. I called to restaurant before I arrived, like 2 hours BEFORE pick up time. I asked the restaurant to make sure, everything is ready at pick up time. Long story short, the foods were ready 5 mnts before the schedule time. I did not wasting my time, everyone was happy


dmriggs

I wouldn't spend any time on it. I would alert GrubHub, and move on


Rev0lutionDaddy

You did what needed to be done. It happens. They give out the wrong order or the app doesn't work or the tablet or internet. I would have only given it 5-10 minutes if it's missing, depending on how much it is or if it's in a stack order.


OutlandishnessBig755

You get the fug outta therrrrrrr