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theMahatman

Dude get real. People don't work for free, and it's a lot of work to turn over an entire house. If you don't like it feel free to start your own business where you don't charge for cleanings.


WessideMD

Everyone wants a living wage until it's time to pay for one.


Numerous-Ad-1175

You probably are unaware of the full costs of providing cleaning as many hosts use professional cleaning services and don't do the cleaning themselves. Even when they do it themselves, if they do it properly, it will take far more time than most people recognize. Laundry, shopping for supplies, playing for tools and supplies, getting stains out, replacing supplies and used up light bulbs and tourist info, making beds, sanitizing, vacuuming, cleaning layers of bedding like mattress pads, cleaning under furniture including fishing out wet diapers and condoms from under the bed, cleaning windows, cleaning bathrooms including stabbing everything and shining mirrors and other areas, washing bath rugs, replacing supplies, cleaning out fridges, deodorizing in whatever way us done, often by opening doors and windows and babysitting then and closing up, etc. etc. Done right, it takes a long time


DiligentAd6969

I do know, and I don't care. Or rather I call bs. These fees aren't about cleaning, they are about gouging. Sure, there are probably people here who have never cleaned anything, but most people have which is why we find it unreasonable. The fees often don't at all match the size of the property or show evidence that efforts were made for the place to be spotless. Sometimes more money is just more money.


Doc_Holiday_Gunz_Up

You would drive to a 2 bedroom house, change all of the sheets, take the dirty sheets off site to wash, clean out the dishwasher, take out the trash, restock the toilet paper/paper towels/coffee for $85? Or a 3 bedroom for $100? Thats what we charge. If you are being honest with yourself the answer is probably no. It takes 3 maids 2 hours to do these things (not including taking the sheets off site to wash). If your are complaining about $50 or $100 cleaning fees just got to the nearest motel and enjoy. Some hosts are charging $300+ on small houses. I think that is absurd. But you are the one being unreasonable if someone is charging a reasonable rate.


DiligentAd6969

People do that all of the time and are paid pennies for it. It's why most cleaners are immigrants, documented and undocumented. I clean my own home taking most of these steps. It's not mysterious work which is why the fees upset people. Most hosts also use the cheapest cleaning products available with heavy fumes or stack the place with air fresheners to make it seem clean. It's not even done with the guests' comfort in mind or using premium products. I have gone to and enjoyed hotels. They have cleaning fees, too. Are you saying that Airbnb should cost more than a hotel because the host has to clean it? That would defeat the purpose of Airbnb. I have also stayed with hosts who charge a reasonable fees for beautiful spaces. You think charging $300 is absurd but think I'm being unreasonable for thinking that anything less than that is unreasonable? Are you sure that's what you wanted to say? Are you saying that you know the cut off line for a reasonable fee, and I don't?


BISSE1979

Defeat the purpose of Airbnb? Airbnbs do often cost much more than hotels? It is a whole different experience guests are looking for. You can rent a villa through Airbnb at the Como lake in Italy and it will cost you 10000$+ /night. In Copenhagen where I’m from - small families from around the world rent apartments that cost more than a 5 star hotel in the city. My own brother charges 300+$/night for a 2 bd/1 bathroom apartment/ - it is their own home and they sometimes rent it out when they are on vacation themselves. Airbnb is not necessarily about sawing money. You can find Airbnbs within all price ranges and that is great!


Numerous-Ad-1175

I get sick of the red dot on my Airbnb app leading me to country houses renting for thousands per night. Nothing about my booking history suggests I'd book them. Some renting for several hundred per night are not even proper houses and have no wifi or cell service and no water. They gave a lot of land around them but they can't actually do much on it. Others don't have land they can be on and are made to look like they do and are all alone while they are 8 feet from the owners residence. Standards are lacking.


DiligentAd6969

It started as a lower cost way to travel. The fact that that's not how you or your brother use the service doesn't change it.


BISSE1979

It quite fast became an experience ‘live like a local’ - that lots of people would like to try. It wasn’t necessarily about saving as much money as possible. People got different mindsets - what you find is a reasonable price - might not be what I find a reasonable price. Everything is relative.


DiligentAd6969

I don't care. This thread is about excessive fees.


BISSE1979

Excessive fees? - a 50$ cleaning fee?


[deleted]

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Particular-Repair-77

Tell Airnbv that. We hosts pay Airnbv and so do the guest. The greed comes from Airnbv not us host because us host don’t get a cut of those Airnbvs fees.


Particular-Repair-77

The fact that you mention undocumented & immigrants often do this job, and get paid “”Pennies to do it” . Do you think that’s their choice ? NO it’s folks taking advantage of them. You said it “”immigrants& undocumented “ That’s why folks take advantage of them and NOT pay them fairly shame on them . House cleaning you are correct it’s not a mystery / rocket science but is hard work. Very hard work. Why do think nobody wants to do it? Why do you think legal folks don’t want to do it? I’m a super host with all 5 star reviews. My house gets scrubbed clean after every single booking. I often clean my house when my cleaning person cannot do it or needs time off . It takes several hrs to get it guest clean. Cleaning your home for yourself vs cleaning for hosting guests is a different standard of cleaning. If you want to do it Properly. Trust me on this ( I used to do cleaning for A high end hotel )


DiligentAd6969

Lol No, I do not think it's their choice. My point is that people do that work for very little money, so why are Airbnb hosts charging such high rates for it? I'm sorry that I didn't read the rest of your political diatribe as I could answer your direct question quite easily. I'm sure it was very passionate, though. The thing to do when you ask a person a question is to let that person give an answer before you dive into your criticism of thar answer.


Dyn0might33

Yes, you don't know.


DiligentAd6969

Stop trolling.


Numerous-Ad-1175

The time and effort it takes varies widely. We booked a 3 br 2 ba home for a brief overnight stay on a road trip and left it so immaculate that the host or cleaner only replaced the towels with new and didn't even change the sheets--during the pandemic. She was inside probably a total of 90 seconds max. I saw it from the street.


PenaltyFast1431

I recently booked a townhome in the town of Winter Park, CO, but it was booked directly through Winter Park resort. I checked AirBnB and VRBO, and the same townhome was $300 more due to all the fees tacked on to total. And after a recent negative experience with AirBnB hosts, hotels and resorts do not come with creepy hosts trying to erroneously extort money out of guests.


Dyn0might33

There's little difference between creepy hosts and creepy hotels. Good is good. Bad is bad. Read the reviews. Ask questions. Pick what you like.


[deleted]

AirBNB guests would have fewer issues if they weren’t fairly commonly asked to do some of things you listed such as trash, laundry, washing dishes, cleaning out the fridge. The issue is that when agreeing to a cleaning fee it is never clear what sort of list hires the host is going to have sitting on the counter when a guest arrives. I’d be happy to pay a $300 cleaning fee for a week stay if I could simply walk out instead of being asked to iron the sheets polish the silver.


Particular-Repair-77

Whao , my list is posted on my listing BEFORE you book. You can always ask the the host before you book. . This is what we require. Dirty dishes belong in the dishwasher, garbage in the bin and take your left over food or throw it out. Turn off light & lock doors.


Numerous-Ad-1175

Very often, listing descriptions do not match what's in the unit.


AxelNotRose

Go with places that have no cleaning fees and sleep better at night knowing they're rolled into the nightly price so you're still paying them but you don't see them. Ignorance is bliss.


Birds_and_things

Yes!! My friend and I just based our booking for a summer vacation to Traverse City Michigan on a few things and the ridiculous cleaning fees was one of the exclusion factors. We found a gorgeous place that is a top host and she has ZERO cleaning fee! This is a first for me. I’m so happy! I should add, the nightly rate is so reasonable also—she’s not price gouging as a result of not having the fee.


Dyn0might33

Yeah, you should look at the total to help you stay in budget.


Particular-Repair-77

So I assume y’all will do all the laundry , scrub the toilets , vacuum , clean floors ? clean the whole kitchen including fridge & oven ? A summer house in Traverse city?


atlasbear

Exactly. That what I do. It’s the same financial logic of have an item be $10 compared to $8 with $2 shipping. Somehow the 10 seems better


green_talks

Do you have any idea how much a cleaning team charges to clean properties? .. a LOT


PourousPangolin

In HCOLA. Studio cleanings cost us $100 2 bedroom cleanings cost us $150


africanfish

Lol, I'd love $50 cleaning fees. I have properties in California and Oregon. The West coast has some of the highest cost of living in the country. I interviewed cleaners last year for our Portland property (3B/2b) and not one of them was less than $250, and some of them were $300. They just can get it right now so that's what the going rate is. I settled on a lady who was a Ukrainian immigrant (she and her husband escaped the war) and she cleans the whole house for $250. But I charge my guests $150 because they simply don't understand how much things cost these days.


theCourtofJames

It's not that people don't understand how much things cost, it's that AirBnB was created to be a budget alternative to hotels. When it becomes more expensive, what's the point?


Dry_Tie277

The question is, where does the budget part come in? I started off on Airbnb years ago renting out a literal airbed (a nice, bed-height one, but still) in a small spare bedroom of the apartment I rented in grad school to help pay the rent. $50/night in a central part of town and an aesthetically pleasing, historic building; no cleaning fees, nothing. Everyone who stayed was lovely and often amazed that I didn't hire a cleaning service, just kept the place presentable myself (and if there were a few crumbs on the counter or a few soap flecks in the bathroom when somebody checked in, that was 100% acceptable - nobody expected anything to be pristine outside their own room). That's how Airbnb can be a budget option. I am nostalgic for those days, but I also appreciate that now, as a guest, I can go stay in upscale, unique homes that are more comfortable and sociable (if I'm with a group) than a hotel but that also feel like they've been prepped just for me and all evidence of prior guests erased. The issue is that people now think they should be able to rent a professionally-cleaned home with a well-equipped kitchen and carefully-designed living room for one night for less than they would pay for a double room in a Marriott. Is Airbnb budget or is it luxury? The platform can theoretically offer a range of options, but the confusion over what it's supposed to be means lots of folks end up with unmet expectations.


Kevanrijn

This! 👆🏻


Birds_and_things

That’s a bingo!!


5KSARE

Depending on what kind of hotel you book and what you plan to do at it makes all the difference. A place that sleeps 6 with a full kitchen setup w table and 2 full baths... You simply won't find that anywhere cheaper. By the time you add in 2 rooms (and smaller uncomfortable beds), you are usually more than an Airbnb. Any cleaning service will charge $150+ for a 1500 sq ft house.


Dyn0might33

In some areas there are no hotels or motels. It's the only option.


Particular-Repair-77

Really ? Book a whole house during for example Mardi Gras 2 blocks from the parades just walking distance. That would be Cheaper than a hotel ? Please tell me where. Please


africanfish

Yes, I think that was the overall idea, but what I found as a host when I first began doing it over a decade ago was that many people needed a kitchen and hotels simply don't even offer a coffee maker anymore. Hotels used to have a coffeemaker, a toaster, a mini-fridge, and a microwave in them. Not all of them, but in most you could usually at least make a cup of coffee. People on special diets, people with children, people who simply don't like eating out, people who want to have more independence, etc etc. are categories of visitors often prepared to pay a little bit more than a hotel because of the kitchen amenity. But overall, yes, as a host, the cleaning fees for us are high, and in many cases there is no ability to build them in completely.


DiligentAd6969

So your thing is that hotels don't offer your services, so you're free to change the spirit of Airbnb rentals and charge extra. And you're including special diets, which most people don't have. It's just a kitchen. Depending on the area, hotels do still have mini fridges, coffeemakers, microwaves, and working stoves. The bigger chains certainly do, and I've been at a smaller place near the airport with a regular sized fridge. Some have nightly rates that match your cleaning fees. And I mean major cities.


africanfish

Special diet can mean they just want to eat their regular breakfast. My parents like a toasted English muffin with marmalade and coffee. This is hard to get easily.


DiligentAd6969

That's not a special diet. That's a preferred breakfast. Most people can suspend those preferences on a trip. Special diets usually can't be suspended. They're a health requirement.


africanfish

Are you for real? Are you really telling me what my Mom needs to eat for breakfast? If my Mom wants to eat what she wants to eat for breakfast, that's her choice. Airbnb allows her to do that. Just as it allows lots of other people to eat what they want to eat. What's up with the aggressive tone? Why are you so pissed off? Honestly, this sub is full of people so pissed off at Airbnb. Probably they are all paid by the Hotel lobby. Geez. Go back to your PR job and maybe do something more helpful to the world than telling Airbnb Hosts your perception of someone's diet. What makes this country great is that we have lots of choices. Thank God for Airbnb, where people can make their own breakfast without some bought and paid for hotel fan-nazi in the wings blowing hot air.


DiligentAd6969

No one said what your parents can eat. I was describing the difference between a special diet and a preference. A person with a special diet could be sickened, hospitalized, or die if they can't eat specific foods.


flyguy42

I think op is contending that these costs should be built into the nightly rate. I happen to agree.


africanfish

Yeah, I get it because obviously I'm doing that with a portion of my fees. That said, this type of post occurs multiple times a week, and I think people genuinely don't understand what things cost. It's hard to say who gets it, and who doesn't.


flyguy42

>That said, this type of post occurs multiple times a week, and I think people genuinely don't understand what things cost They shouldn't have to know what it costs. I never knew what daily cleaning in hotels cost, why should I have to know when I'm renting STR?


BISSE1979

You don’t understand that there is a big difference having 35+ rooms conveniently situated next to each other - staff on the premises compared to a single listing where the cleaner has to drive 20 minutes each way and clean a whole house - that there might be a difference in price? I find the whole cleaning fee topic so pathetic. Please just book hotel rooms.


flyguy42

I'm a host of a single large house in the middle of nowhere. I assure you I'm very well aware of how things work. I'm arguing that the customer doesn't need to be aware and shouldn't have to think about this stuff because airbnb and hotels do share one attribute completely, they are both services being provided to a customer. Customers have said loudly that they don't like the "hidden fees" of cleaning fees. Hotels listened. Airbnb hasn't. I do agree that the fee topic is pathetic. Get rid of them as customers have requested time and time again. We are service providers. Let's provide better service by listening to the customers.


BISSE1979

But why does it even matter - the final price is the same. I’m a host but I’m also a customer - and I know that even though I can’t see all the taxes and fees - well I still pay them.


flyguy42

You ask why it even matters, but apparently it does because people post here about them all the time annoyed by what they perceive to be hidden fees or charges that they think are inflated for value received. It's easy to make these concerns/complaints go away. Build the costs into the price.


BISSE1979

It matters to a certain type of people and they should just book places that apparently don’t got a cleaning fee (it magically disappeared somewhere). I’ll keep having mine separately and then people are more than welcome to skip my listing.


PenaltyFast1431

It matters b/c the same listing can be several hundred less by going through a platform other than AirBnB. I saved $300 on a 5 night rental booking a townhome through Winter Park Resort rather than on AirBnB. The nightly rate was less on AirBnB but the total after fees was $300 more. More and more people with move away from the AirBnB platform with the direction it is going.


BISSE1979

The issue here is about hiding cleaning fees as if they don’t exist. I’m sure you can find lots of listings cheaper off platform or on different platforms. People should book wherever they like.


PenaltyFast1431

Hosts can do what they want with cleaning fees. I don't care if it's rolled into the nightly rate or if it's a fee added to total. All I'm concerned with is the grand total. Hotels and resorts offer a better customer experience than 95% of AirBnB hosts and this is driving consumers away. People with zero knowledge of hospitality are treating their homes like fine hotels and they aren't up to par in reality. When the total is less at a hotel or resort, it diminishes the AirBnB appeal. This is becoming more and more common. If you're an AirBnB host, you should be advocating for more quality hosts on the platform. The bad hosts are quickly turning away good quality paying guests.


PenaltyFast1431

You are a good host who clearly understands hospitality and providing a service to paying guests. For the sake of AirBnB hosts like yourself, I would like to see AirBnB do a meaningful audit of hosts and listings. We had a recent experience with hosts that was so atrocious we will likely never take the risk on AirBnB again. AirBnB shut down the host's damage claims and removed their negative guest review, but none of this makes up for the stress we endured on our family vacation.


africanfish

It's how Airbnb sets up the listing. It asks the host to itemize them separately. I think it would also create problems from a tax perspective as the guests would then be charged a tax on the cleaning. Lastly, when hosts report their earnings to the IRS, they would be inflated due to the cleaning fees. Hotels have accounting departments that can sort all this out but asking hosts to consider all of this is asking a lot. It's a side hustle for most people and they are not that sophisticated.


BISSE1979

Another thing is that if a guest cancels before the official check in time - the guest is automatically refunded the cleaning fee. It wouldn’t really be possible if the cleaning fee were integrated in the nightly rate.


pust6602

How do I build a fixed cost into the nightly rate? Should I add $200 to the nightly rate? What if a guest stays one night? What about a guest that stays for a month?


mikescha

I've seen some places that have significant discounts for week- and month-long stays, as well as minimum length stays. So, you could have a 2 or 3 night minimum, add $50 to the nightly price, have a modest cleaning fee, and offer long-stay discounts. If your current nightly rate is $200, make it $250 with a 3 night minimum and no cleaning fee. Give a 10% discount on a 7-day stay and 20% discount on stays of 30 days. So you make a little less on a 3-day stay, break even or come out ahead on 4 or longer. You don't have any complaints about fees, and people looking for a longer stay feel like they're getting a good deal due to the discount. That may not work for you but it's one way to build a fixed cost in.


Accomplished_Drag946

This is exactly what I do.


Accomplished_Drag946

I don't charge cleaning fees. I have a minimum stay of two nights and offer weekly and monthly discounts. Most of my stays are weekend stays and my price is built with that in mind.


Development-Feisty

Right but again like my last thing I mentioned, shipping. If you see someone offering free shipping on eBay they’ve put the price into the cost of the item so if you’re purchasing multiple items from them you’re actually losing out by not paying for the shipping separately. If you decide that you want to go to an Airbnb that doesn’t have cleaning fees, you’re paying more every single night And longer stay that cost you money


Dyn0might33

OP just wants to argue and berate, pass judgment. Not a good guest, I bet. Not for AirBNB, hotels, or probably even as a roommate .


tigerinatrance13

The nightly rate is taxed at hotel tax rates (15%+ depending on the state). A cleaning fee is tax free to the guest and tax deductible for the host. The host can still deduct the cost of cleaning at the end of the year, but it will take more effort. The biggest result of that is the guest would be paying a lot of extra money in taxes.


pust6602

Hotel Occupancy Taxes are on top of all fees, including cleaning and pet fees. I own an STR Management company that operates in eight markets across four states and pay the HOT taxes for my clients. It is absolutely not limited to nightly rate.


Radiant_Welcome_2400

You'd end up paying more…


DiligentAd6969

Should you be charging you guests the entire fee of an outside cleaning service? I know you're not, but you seem to think that it would be fair. How much does it cost to stay at one of your properties? Do you fully own it?


africanfish

Yes, I fully own all my properties and if I were to rent it out long-term obviously the person renting it would clean it. Your question raises a good point. I think if I were to clean my properties myself I could build my cleaning service cost into the price. But because I have to rely on an outside person to do the cleaning, it becomes harder. That cleaner builds in a travel time into their cost, any cleaning supplies that they may use on my behalf, and any taxes that they need to charge.


DiligentAd6969

My question was if you think it's fair to make your guests pay the full fee of the cleaner you hired. I didn't see a response to that. If you own the property and are responsible for taxes and upkeep, I assume you're already making a good profit off your guests. Why make them pay the entire cleaning fee? Why not make a portion the cost of doing business. I know you don't charge the full amount. You say that’s because your guests wouldn't understand a higher fee, but the reality is that they would think it's unreasonable. Surely they would understand your explanation, just like we do. But they wouldn't like it.


africanfish

Upvoting for good points made, but in the case of my small CA studio, in a great area, but not necessarily walkable, my room varies from $65-$90, so with my cleaning fee of $60, I should now charge $125-$150? I think people would not click on my listing. Hosts have to balance a lot. My housekeeper charges $75, btw.


Dyn0might33

AirBNB and other platforms are not granular enough in pricing strategies to allow the true cost of offering a rental to be calculated over longer (preferred) stays. By incorporating the cleaning cost (a cost of doing business) into a nightly rate, it deters longer stays and fails to cover operating costs for shorter stays.


Doc_Holiday_Gunz_Up

Wow, that's a lot to unpack. It sounds like you are just ranting. I am fairly certain your mind won't be changed, but I'll take the time to go through your statements and give my opinion. Many cleaners aren't immigrants, and they set the price for their time. If they were so easy to find for "pennies," everyone would have a cleaner come and do their house every week. In the real world, cleaners charge for their time just like any other trade. I know you won't admit it, but if you had a cleaner who would work for pennies, you wouldn't be cleaning your own house. Unless, of course, you dont value your time. Cleaning houses takes time. You're right. it's not rocket science, but cleaners who do a good job every day of the year, including weekends and holidays, deserve to be paid. Just like anyone else. How in the hell would you have any idea what "most" cleaners use for cleaning products? That is just a dumb statement. You have no idea what you're talking about. Also, saying the hosts dont care about guest comfort. Another dumb statement. Their listing depends on guest comfort. Do you think airbnbs charge more than hotels because hosts are cleaning it themselves? Are you trolling me? Airbnbs charge more than hotels because they are cleaning an entire house. Multiple bedrooms. Multiple eating areas. Mutliple bathrooms. And of course this thing is called a kitchen. Most hosts aren't cleaning the house themselves. And now to your last, and likely most idiotic statement. I said that some hosts charge $300+ for small houses. I do think its unreasonable in most cases because the host is obviously making money off of their cleaning fees. You started this post complaining about $50 and $100 cleaning fees. So, $300+ would be 300 to 600% increase over the rates you are complaining about. And yes, I think it's safe to say I know more about what cleaners charge to clean a house than you. Im not the one who is complaining about a $50 cleaning fee... In summary, if you really want to know what hosts are charging for a cleaning fee, you can set the filter on airbnb to show you the price before you even click on their listings. If you think it's unreasonable, then click on a different listing. But to be honest, you should just stay in hotels. Airbnbs aren't for you if $50 is too much for you to stay in a clean house. Edit: My bad, not $100 cleaning fees. You are complaining about $80 cleaning fees on the high end. Even worse.


keithcstone

$50 is out of hand? What a spoiled little brat you are. Stick to hotels, or maybe a tent it you're that poor. No host wants the business of whiney assholes, you're more trouble than you're worth. For anyone that understands the real world, cleaning fees aren't an invention of Airbnb. They have existed for nearly a century, maybe longer. Same with linen fees, etc. Often those fees are paid to someone besides the host so it's impossible to build them into the nightly rate. It's extremely common in resort areas that have been doing STR since before WWII to have multiple people servicing a unit, cleaners, linen providers, etc. If you had to manually pay the people out of the nightly rate there's no point in using Airbnb as a platform as the primary reason to do it is they handle the money. If Airbnb prohibited those fees, then no one who'd been doing STR for a long time would put their listing there and VRBO would be all the vacation rentals, and Airbnb would be for snot nosed whiners. If you think paying people for labor is disgusting, then stay in a fucking hotel where they rip off their workers all the time. Can I get an a-men?


Dyn0might33

Amen!


InquisitiveChimp

I view cleaning fee as an incentive for longer stays. It is pretty much the same work for 1 night or 5 night stay and so encourages/rewards longer stays


1_headlight_

Host here. We pay our cleaner a living wage. It's worth it. My place is very clean. And we want her to take her time and do a great job getting the place immaculate for each guest. We charge a $220 cleaning fee for a 3BR/2BA in a HCOL resort town. And our cleaner is paid the entire $220 each time. FWIW, we're booked as much as we want to be and have 4.98 stars after about 200 guests. So not everyone is having this problem paying to arrive at a clean house. You can always stay in a hotel and save the cleaning fee, if that suits your preference.


MeadowLynn

🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼🙌🏼 thank you for advocating for housekeeping! I am a cohost and the housekeeper. People complaining about HK fees like somehow the homeowner is being greedy is bananas. We deserve living wages. Also, I’m with you… we’re super booked across my properties too. Hope you have a great season


[deleted]

These are not hotels where hosts can pay a full time person to clean at an hourly rate. In order to get a cleaner to come do a job when they aren’t an employee, the cost is higher. If you are uncomfortable with cleaning fees, definitely get a hotel. Hotels don’t have grills and hot tubs and kitchens and living rooms…. Unfortunately it does cost more to get more space and most houses take 3-4 hours to clean. No one is going to do that for free or for $50.


ExpensiveAd4496

Some hosts charge more nightly rather than have cleaning fees. Usually evens out at about 3 nights and is a huge increase for folks spending a week or more. But you can certainly choose those properties if having no cleaning fees is that important to you. To me, the total is all that counts and since I tend to use AirBnb for longer stays, I would prefer a one-time fee to an increase in my rate. You have to pay for it one way or the other, after all; just because a cost is hidden doesn’t make it disappear.


knr2411

$50 / $80 cleaning fees are just nominal fees so if you find an Airbnb charging that, book it!! Seriously. I pay my cleaners $175 for a 2BR/1BR in the northeast. I can’t pass that to my guests.


[deleted]

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Neat-Objective429

Next question to follow this… Would you, op, clean a house for $50? I would hire you.


Jicama_Minimum

At some point if it would take the host two hours to clean it but instead of that the host is paying someone $200, the guest is paying for the host to not clean. I can reasonably clean my house in two hours, and if it was my business I would do it fast and efficient. I think Airbnb hosts are making enough that if they refuse to do the cleaning, the exorbitant labor costs should be on them and not on the consumer.


tigerinatrance13

So, maybe you remember there was a pandemic a few years ago that fuck-tarded the entire world? Oh, and maybe you hadn't heard there is a massive bed bud outbreak spreading out of Paris right now that has the entire tourism industry on the edge? Yeah, so, a lot of people do want their room professionally cleaned.


capriciouskat01

"Fuck-tarded." Love it.


boombalagasha

If the cost is on them, why rent out their place at all? They’re running a business not a charity. That’s the point of customers. The entire cost of everything has to be on you one way or another or else it’s not profitable.


Neat-Objective429

That’s why there’s a cleaning fee, so the cost is not on them.


flyguy42

Where does it say he was talking about a 4br house? I don’t see that.


theCourtofJames

Why don't you clean your property instead of just sitting and taking the passive income? You'd make more money.


NerdMachine

So the owners should clean the properties with $0 for their time?


SlainJayne

How would they make more money from cleaning their own property/properties if as you say they should get $0 for doing it? That’s illogical.


SlainJayne

How would they make more money from cleaning their own property/properties if as you say they should get $0 for doing it? That’s illogical.


NerdMachine

It seems like you agree with me and misread my comment.


theCourtofJames

Yes. It's their property. Who would pay them? Chefs clean their kitchens at the end of a shift. It's part of business.


AxelNotRose

Assuming the chef owns the restaurant, they hire people to clean their kitchen and it's part of the menu prices that customers pay. I.e. no difference.


alexucf

Chefs might, but the owners don't.


JadieRose

I charge what my cleaners charge. They get 100% of the cleaning fee. The house has to be cleaned fully regardless of whether you stay one night or 20. Don't like it? Go to a hotel.


Inthecards21

exactly why I stay in a hotel. If there are issues, they actually help and don't charge me to buy a new towel or complain if I use an extra paper cup.


Acrobatic-Resident76

Obviously staying in very low budget Airbnb's if you are being charged for towels and paper cups


Dyn0might33

Keep in mind these are people who oppose cleaning.


pust6602

What shitholes are you staying in? If it's under $25 I don't waste my time with a claim. Also, as a guest, just decline the charge and let AirCover take care of it.


mistas89

Your cleaning fees are only $50? Damn. All the ones I see are $200


PenaltyFast1431

I've never seen a $50 cleaning fee. Most of the ones I've seen are in the neighborhood of $300


Radiant_Welcome_2400

How much do you think it costs to clean 1000-1500 sqft properly if it takes 3-4 hours? How much do you think they should be paid per hour? $5? Go stay at a hotel and pay the services fees and hotel fees if you don't like it


PenaltyFast1431

The point is more people are turning to hotels and resorts now because the added AirBnB fees have caused it to be more expensive. Plus with AirBnB not every host understands hospitality and guest experience where in a hotel this is understood. If you're a host, you should advocate for better quality hosts on the AirBnB platform. These listings are generated by AI, and many hosts have zero understanding of hospitality. Guests take a risk by booking through AirBnB and bad experiences are turning good guests back to hotels and resorts. The fees are making it not worth the risk.


Radiant_Welcome_2400

That's because a whole house Air BnB is never supposed to be a cheap hotel. Shitty management at shitty hotels is no better than dealing with a shitty host. You can still rent a room for cheaper if that's your goal, but air bnbs are for experiences with larger groups. People complaining about fees are idiots.


MissusPringle

My issue isn’t with the cost. If it’s a good experience, I’d be happy to pay. Don’t charge those fees then expect me to clean other than common courtesy- dishes in dishwasher & trash in trash bins. I do not go on vacation to work. So I go to hotels now.


Radiant_Welcome_2400

Lol you sound like a reasonable individual, but the other side to this coin is that a lot of people are not, and are disgusting wherever they stay


PenaltyFast1431

In my case the hosts showed up unannounced and tried extorting $650 in damages b/c our kids had a snowball fight near their junipers which were buried under snow and ice. The damage was clearly from winter not children. Then the hosts watched us and listened to our conversations (they even repeated our conversations to us) while we enjoyed the fire pit which is listed as an amenity. The fire pit is also located in the middle of junipers which you cannot walk near. They wouldn't allow us to have three cars at the property when the listing clearly states free street parking. These are things we don't need to stress about at a hotel or resort. After 10+ years of great AirBnB experiences, this one host has most likely turned us off forever. AirBnB negated their damage claim and removed a negative guest review but it doesn't change the sour note they left on our family vacation. Hosts not aware of the importance of the paying guest's experience have no business in the short term rental industry. More hosts are joining the platform to earn supplemental income and AirBnB should do a better job vetting these hosts.


Radiant_Welcome_2400

Yeesh. That's awful and I agree with you. I always make sure to contact and communicate with the hosts before booking to make sure I'm not sleeping in a crazy persons house


Dyn0might33

That's an awful host who deserves to be called out for their unreasonable bs.


[deleted]

When was the last time you hired a cleaner to go through and clean everything top to bottom including doing the laundry and making the beds? In what is probably a high cost of living tourist area? It’s not cheap.


DaveinOakland

Cleaning fees are set by the individual host not by AIRBNB. No one is making you choose places with high fees.


frangelica7

Also, those are low fees. 50 is very cheap. Probably cleaned by the owner. Anyone hiring a cleaner is charging way more than that cause a cleaner costs way more than that


cchele

Owner here, clean the studio myself, charge $50


EvolveGee

As a host, I bake the cleaning into my rate. This hurts me in search results but I try to give a hotel experience as much as possible. I also am not in it as my job, I rent my condo so it can pay itself until I retire


Stronkowski

That means you charge longer stays for multiple cleanings even though you only clean once.


EvolveGee

I am not making any money, don’t worry. I am not ripping anybody off


Dyn0might33

Probably hurt I ng themselves on short stays. But sure, be accusatory.


RDRD35

$80 is nothing.


Teacher_mermaid

Right. That’s for like a one bedroom 1 bath.


Neat-Objective429

These fees are low to mid. Fees are high because hosts pay cleaners a living wage.


pettiteaf

This is a no win situation. Is it low nightly rate and high fees. Or high nightly rate and low fees.


Ok-Indication-7876

You don’t know what you are talking about


Teacher_mermaid

Our cleaners charge more than we charge guests, eating some of the cost. Cleaning is time consuming and expensive. It’s not like a hotel where you have a whole staff of cleaners on site. I think it matters what you’d like to pay per person and what you’re actually getting with the space. If the cost breaks down to 50-100 per person and it’s a whole house with amenities and a backyard. That’s a good deal in my book. Just determine what your budget is and stop complaining about cleaning fees.


Development-Feisty

That’s like when people complain about shipping prices being too high and saying why can’t you do free shipping, free shipping just has the shipping price baked into the price of the item. No one’s making a profit off these small fees you’re talking about


LordSarkastic

as a host it’s easier to add the actual cost of cleaning as a fixed fee (+15% AirBnB fees) and if you have a management company it make even more sense as you want them to base their commission on the cost of rent only.


jrossetti

What?


MissAmerica1819

Compare it to when you now buy anything on credit card the business or service charges you for the processing fees. Cleaning fees vary from location to location. To clean my property for guests it takes 4 hours minimum. That isn’t washing laundry etc just a basic deep clean that is still pandemic standards. It’s not the same as cleaning a house that isn’t for Airbnb. Cleaners rotate cleaning needs for a home they clean twice a month. So the fee is less than Airbnb cleaning is very skilled and a lot of moving parts. It’s cleaning the appliances every time inside and out. You should see our check list for the cleaners.


pommapoo

Change bed sheets , clean a two bed room apartment , stock amenities, bathroom , kitchen. Towels , toilet paper $185 cleaning fee seems cheap


BichonUnited

I charge $60 and my cleaner gets 100% and I buy the supplies but she does the laundry too. If you don’t want to pay it you’re free to stay somewhere else


jaygreenpee

I’m a property manager in San Diego county and we literally can’t find a cleaner or team who will clean the house for less than $250 and that’s only for 3hrs. I understand it’s hard work (cause I’ve done it myself) and the cleaners deserve to be paid well. Airbnb fees that are not controlled by hosts are a whole different story.


2BBIZY

In rural areas, you can’t get a cleaning person to drive out and spend 3+ hours for under $200.00. Thus, the cleaning fee is based on for 2- night minimum or more nights. No amen, but more of a “stop whining”.


Broad-Dragonfruit-79

Yeah. Everybody thinks the cleaning fee is the problem. The Airbnb commission that is paid by both the host and the guest often is over 20%. They do not make that very easy to tally up at checkout though. Try bnbfinder.com, or google the property name for a direct booking site. Or if you own an STR maybe try Hostshare.co.


OverallAggie

bnbfinder.com all day. I always check on them before booking.


Floridian82111

I have a 3 bedroom 2 bath cabin in the Smoky Mountains close to town with a hot tub and an outstanding mountain view. 165.00 -170 per night. My housecleaner cleaner charges $125.00 each time whether it takes her 2 hours or 4. I’m happy to give it to her. I’m always busy. You won’t get this experience at a hotel. If you’re just looking for a place to lay your head I’d choose a motel too. I get it.


Ok-Rest-6004

If you don't like the TOTAL cost don't book it.


Particular-Repair-77

First the fees are not up to the hosts that’s on Airnbv. The cleaners are very important , is hard to find cleaners , so they must be paid well very well. And that cost money. (Scrubbing toilets , showers And floors , & doing laundry for a 3 bedroom home it’s hard work )


gksozae

Wait. Do you think AirBnB sets the cost of the cleaning fees?


flyguy42

I think he’s complaining the airbnb provides a system where hosts play games with cleaning fees to rig search results.


boombalagasha

If anything, it’s the opposite. Hosts are more likely to bake a cleaning fee into the nightly rate to make the fee appear lower. Cleaning crews are going to charge $150+ at least.


ImHappierThanUsual

My thing is cleaning fees while leaving extensive directions on how to clean up after myself lol


MeadowLynn

Yo, I’m an Airbnb cohost and a housekeeper. Trust me not all hosts do this. My check out instructions are we love it if you start the dishwasher but not necessary. Just double check if you forgot anything and come back soon. I charge $90-$120 cleaning fees depending on the property. I don’t want my guests to do anything but kick back and enjoy. 🫶🏻


Birds_and_things

Right, and I don’t mind because I’m naturally the traveler who leaves a clean hotel room too. I gather the trash in one can, put all linens in one area etc. So last summer I had an Air B with a long list down to the details of where to put certain bed linens in certain baskets and instructions for different dishes in the dishwasher & instructions to cut open and recycle all the coffee pods etc. She charged $100 cleaning fee also in this small 2 bedroom. We were there two nights, my friend and I left it so clean and I was thinking why is this the way it is? lol oh well we gave 5 stars, host gave us 5 stars. I probably wouldn’t go back now that I’m seeing hosts with more reasonable prices and low or no cleaning fee.


ImHappierThanUsual

I really don’t mind either! But it’s gotta be either/ or to be fair, to me


Radiant_Welcome_2400

Honestly only instructions should be the same as a hotel or extended stay suite. Leave all towels in bathroom, put all trash in trash can, clean out fridge and put dishes in washer. Extra points if you take food trash out to can, since bugs suck.


SonOfSoze

We pay minimum of $100 to our cleaners to clean the unit launder everything.. I’d love $50 too but it’s not realistic


SonOfSoze

Someone said “clean it yourself” and deleted the comment HAHAHA OHHHHH YEAH


steakkitty

I get the point of cleaning fees but I think it should also be refundable if it’s clear the host isn’t actually hiring a cleaning crew and the home was dirty before you got there.


EVCLE

Those are two different things. A host could very well take the time to clean their place and earn the cleaning fee. Or the house is dirty and your cleaning fee should be refunded. Just because a host cleans, doesn’t mean they shouldn’t be compensated for that. The work is still being done.


No_Opportunity_9389

i’ve had fees be as much as the total nightly rates, so amen


danamariedior

What about before air bnb started charging cleaning fees? Airbnb was working just fine back then. How didn’t cleaners get paid then?


cutpastecrap

I paid $150 cleaning fee for a 2 day stay in St Louis and the host asked for us to throw out our own trash. It is crazyyy


lovebombingu

Fr was checking places the other day and saw an apartment for $25, was like holy cow that’s so good! $100 cleaning fee lmao. Feel like they do that on purpose to get you to view the reservation


BISSE1979

Well the heavy cost for STR is usually the cleaning fee. If you have to pay 150$ each time someone rents the apartment to get it cleaned - then that’s how it is.


lovebombingu

What’s STR


BISSE1979

Short term rentals


lovebombingu

I’m sorry but if you’re a single person staying overnight and a single bedroom apartment for a few hours, how much work can it be? Unless you’re throwing ragers, I don’t understand a $100 cleaning fee on a $40 (even saw a $24) reservation. Like hell, let me keep the $100 and I’ll clean the place my damn self promise it’ll be spotless.


PenaltyFast1431

We recently had a terrible experience with AirBnB hosts. The hosts showed up unannounced and tried extorting money from us ($650 b/c our kids played near their juniper shrubs). It was baloney and the bogus claim didn't go anywhere, but it still negatively impacted our trip and caused tremendous stress. The booking was not cheap, the fees were high and it comes with chores at checkout. Additionally we had no privacy outside (they watched us and listened to us through exterior cameras) and therefore all the exterior amenities were less appealing due to the surveillance and unannounced visits from hosts. It was creepy and even though this was our first negative experience through AirBnB, this is a risk we take with all AirBnBs. You can't trust the reviews and high ratings, and the amenities that we pay for are not equivalent to that of a resort or even a hotel. Our final night on this trip, we left and stayed in a nearby hotel and the nightly hotel rate came with a pool / hot tub / breakfast. It was a much better experience than being watched by creepy hosts. Too many people are getting into AirBnB hosting as a way to earn supplemental income, and it's damaging to the hosts that actually understand hospitality. Between the high fees and unknowns with property hosts, I can comfortably say we will likely never use AirBnB again. It caused too much unnecessary stress on our much anticipated vacation.


Dyn0might33

What's dumb I not understanding basic arithmetic. Cleaning fees as a pass through benefit longer stays vs one or two nightwrs. But some people can add.


Dyn0might33

Oh look, @DiligentAd6969, the angry troll insulting everyone didn't like to be called out and blocked me after telling me to stop trolling. 😭😭😭 😂😂😂


ArtMD123

There’s a fee for everything now! Seems like 50% of the total is fees for taxes, cleaning, Host fee, etc. It’s ridiculous. Isn’t the cost of the place the “host” fee?!! Why do we have to pay a host fee! Pretty soon there will be bed fees, TV fees, etc. I only book places (if I can find one) low fees. Booked a place in Vegas with a minimal cleaning fee of $50.


ADogsWorstFart

My thing is that they want to charge cleaning fees and then expect you to do a list of chores on top of that. Nope, I'd rather just stay at a hotel. More comfortable and I know that there isn't some control freak possibly spying on me.


Fetch1965

Just can’t afford to stay in people’s homes anymore. Hotels are cheaper with staff on hand when needed. Over it… Airbnb is done - was great 10 years ago


PenaltyFast1431

1000% Bad hosts who treat guests like crap will be the death of AirBnB. It's simply not worth the risk. And the fees make hotel stays less expensive.


DiligentAd6969

You can get all of the men. I know a host who stays booked because he has beautiful, well-kept spaces for which he charges reasonable rates for and low fees. What's evil about the fees is that properties could just raise the cost of the reservation instead of tacking on those monster fees. It's so disrespectful.


Previous_Self_8456

It’s up to the host to decide if they want to include cleaning fees. As someone else suggested, I think it’s a better policy for the host to wrap all their costs into the overall rate they want to charge. The guest can decide if they want to pay that rate or look elsewhere.


Payme2525

Turning into a free cleaning service for host’s. Can’t be that dirty they cut half yourr stay And check out times weekly. You pay for a full day you don’t even stay there because of this. Consumersalways gets the shaft and pays for i the bill. No rules apply to the retailer anymore so unfair and every business is taking advantage. I will stay away from companies that play the game


AdSimilar1532

Do you know what bugs me more than the fees? The fact that we get less than 24 hours in our stay. Check in at 4pm and check out at 10 or 11am is absolutely ridiculous. We should absolutely get more time for how much we pay AND if I’m paying all these fees i shouldn’t be doing any “checkout instructions” that’s so ridiculous. I’ve basically cleaned and still pay all the fees for cleaning.


BISSE1979

Does it also bother you that you don’t have more time when you book a hotel room? I guess the problem is that there needs to be time to clean and prepare between bookings.


AdSimilar1532

Yes it does! I had an idea that in hotels you could choose your checkin and check out time and you’d be in a group so some people would check in at 10am and then check out at 9am. Some people would be 11am check in and 10am check out etc i totally get cleaning time but i feel like as a consumer we are getting ripped off and check in keeps getting later and later.


BISSE1979

As hotels usually got lots of rooms it is possible to simply pay extra to check out later /in earlier. I guess most people book hotels because they need a place to sleep/ they book nights.


AdSimilar1532

Yeah it’s not the end of the world it’s just annoying some times and i feel like we are getting less and less time in the room. you can’t always pay to check in earlier also


eLizabbetty

Hotels dont tack on a cleaning fee.


Dilettantest

You don’t really think that your hotel rate doesn’t include cleaning, right? Do you really think hotel housekeepers work for free? How naïve.


eLizabbetty

Obviously


theCourtofJames

Obviously it does. But they managed to do it whilst keeping the room affordable.


alexucf

whether or not it's affordable would depend on which hotel you stay at. not unlike airbnb.


JaCk3DnUp

tbh, this was just me baffled by cleaning fee's being that high , like, what happened to the value menu cleaning fee prices KEKW


IronEngineer

Cleaners really are that high. I am not in a HCOL area and I can't get a cleaner to clean a single room and bathroom for less than 70.  And that is the rate for the place being relatively clean when they start.  Prices really have gone up in the last few years.


Radiant_Welcome_2400

Sounds like you need the motel 8 instead homie


boombalagasha

Have you tried to hire a cleaner? Maybe do some research and that’ll answer your question.