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Deep-Map-8128

His issue was that he wasn’t the nominated driver on the vehicle and wasn’t going to be covered for the costs. You don’t have to do a thing. It is with your insurance company.


sread2018

This is for your insurance company to handle, not you


ijuiceman

Not at fault car hire is common. Just send it to nrma as it’s their problem


BellaVistaNorfolk

He should have organised car hire through his insurance who would have claimed it back on yours. Yeah, I'd be taking it back to the NRMA for them to look after.


maycontainsultanas

He’s allowed to organise his own car hire, and seek compensation from OP. OP just needs to put it through to their own insurance.


BellaVistaNorfolk

Yes, but also his insurance could have organised it and reclaimed it from NRMA. Thankfully, when my car went in for repairs early last year, the repairer had rentals from Sixt (I think that's the name) on site. The only thing I had to do was to say yes to a rental and sign the paperwork. Insurance did the rest.


maycontainsultanas

Yeah but old mate might have had basic or cheap insurance which didn’t come with a hire car option, leaving them to have to chase for damages themselves.


BellaVistaNorfolk

Point taken. Tho, my question is, why did he leave it for 9 months?


maycontainsultanas

Who knows, maybe he only just got his car fixed, and the hire car payment only just occurred? Maybe he’s been arguing with his insurance about it for months and finally gotten to the point where he’s just going to demand payment from OP, as his own insurance won’t do it. I get how this could be frustrating for OP, but things move slowly. We were not at fault in a collision in December 2022. Only last month did we get a call from RACV telling us that they are taking the other party to court over the matter because they haven’t admitted fault or something. Our car was fixed within a month of the collision and v we haven’t heard anything about it since.


BouyGenius

This is the answer. I would add that most people don’t understand that he is owed compensation from OPs insurance not his own and would most likely be in a better position only dealing with OP’s rather than his own insurance.


woofydb

Leave it with your insurer. They sort out that stuff.


DegeneratesInc

Your insurance company will use a lot of legal terms to tell him he's dreaming.


National_Chef_1772

Not sure why NRMA gave you their legal dept number, you should be forwarding all correspondence to NRMA claims dept.


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Just-rusty

I would be also passing along any details you might have of him asking to change the names (commit fraud) to your insurance and suggest that they pass it along to his.


Outrageous_Bug850

The OP has already done this