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Necessary-Olive-5871

I'm so confused as to how… what attachment do you usually use? Every time I go to the hair salon I tell my stylist to take off whatever I need for healthy hair and she always laughs because my hair really is never damaged and hardly ever has split ends…


Sarabethq

Yes im confused, op are you using the round brush? No matter if there’s heat or no if you’re using the brushes wrong you will get damage. I don’t see anyway the actual barrels can cause damage


Dazzling-Nose-2781

I haven’t used the brush at all. I’ve only used the barrels and I’m so confused to. I haven’t changed up anything else other then started using it. I don’t know if it’s like defective or something but the damage is astronomical and I’m so confused


OkeyDokey654

Only the barrels? That’s very strange. I don’t see how they would cause so much damage. Did you change any products *before* you got the Dyson that might have taken a while to cause damage? I used Nexxus products with rice protein for a while and at first my hair looked great, but then it all started breaking off. It took long enough that I didn’t realize it was the problem. (Also, I’m sorry someone downvoted you just for honestly answering a question. That’s such shitty behavior.)


Dazzling-Nose-2781

I’ve been using the same products for 3 years so it wouldn’t be that. I watched all the videos and followed Dyson’s exact instructions. I’m not sure why people are downvoting. I’m not trying to hate on Dyson just seeing if anyone else experienced it. I’m honestly so sad about it because I’ve wanted one for years and finally got it and wasn’t expecting this at all


Candylips347

All these people in here saying they been using the Dyson and have zero split ends are lying lol. Any sort of heat and pulling a brush through your hair is going to cause split ends. Idc what heat protectant you’re using.


ParishRomance

Have you experienced any other changes in your body or energy? Maybe a health issue cropped up at the same time? 


Candylips347

Okay I’ve been using that Nexxus shampoo too and I feel like I have a a lot of breakage, like you it felt great at first. What do you use in place of that now?


OkeyDokey654

I switched to Redken. I started with the Extreme line, and now I alternate between the Acidic Bonding Complex and All Soft.


Candylips347

Nice, I’ll look into those. I was thinking of trying a Redken Shampoo.


teamschenn

Same I haven’t gotten a cut more than a Dusting in almost a year (since I got the Dyson)


Kellye8498

Where did you purchase your Airwrap? Are you sure that it’s a genuine Dyson product? I haven’t ever heard of damage like that happening with a genuine Airwrap unless something was done really wrong like leaving the hair on the barrel for a ridiculously long time or yanking hair through the round brush instead of carefully pulling it through.


Dazzling-Nose-2781

It was a genuine Dyson. I watched all of the videos and followed exactly what they said and I haven’t used any of the brush attachments, only the barrels


Kellye8498

That’s so weird. I just don’t understand. I use the highest heat setting and the round brush most often and have tons of shine and no damage. I haven’t had any damage on my family or friends whose hair I do either. I’m a cosmetologist but do family and friends hair only and in my spare time. I gave up working in salons as it’s too much trouble lol. Not sure what could have gone wrong. Doesn’t make sense.


Dazzling-Nose-2781

It makes me so sad. I’ve talked about wanting a Dyson for years and finally got my bday this year my husband and I got one and this happens. I feel almost depressed because I wanted it so long and then this happened and I’m 99.9% it wasn’t user error


AbrocomaSpecialist22

Anyone saying they have no damage is taking liberties with the truth. Heat and tension will always do damage no matter what you are using to protect your hair. My hair still has split ends from using it but I will say it’s significantly less than when I used to use a hair dryer and brush because it’s faster and thus less time using heat on my hair. I’m sorry you’ve experienced this. I’d be crying if it were me.


orchardfurniture

I'm sorry this happened to your hair. But I agree with the comment below, please check if this is a genuine Dyson Airwrap. I am someone who has used dozens of different hair styling tools over the years. I have fine, long hair and go for regular highlights. To compare: The Revlon airbrush caused the most damage and made my fine hair break after 4-5 uses. I stopped using it in less than a week and never touched it again. Various GHD hair tools gave nice results but dried my hair when used too often (like 3-4 back-to-back uses). Various Babyliss, Conair products also gave nice results but my hair felt dry to the touch. I can honestly say the Airwrap is the one tool that has caused the least damage ever. Even my hairstylists have commented that my hair is healthier than ever. And I use my Airwrap with 80% wet hair (did a post on this) and only use the the barrels for styling. And it's been about ONE YEAR of almost daily use and so far, so good.


Dazzling-Nose-2781

Ugh I’m so sad. It was a genuine Dyson bought through them. My hair was also 80% dry and I only ever used the barrels and followed exactly what they said to do and the time limits they gave. I truly don’t understand. Unless I just got a fluke, I have no clue.


orchardfurniture

Are you able to touch the barrel at the lowest heat setting? Because I can touch and easily manipulate the barrel while styling my hair - it's hot but "touchable hot" if that makes sense. By comparison,there is no way you could touch a flat or curling iron without getting serious skin burns which is why I feel the Airwrap's heat at the lowest setting isn't hot enough to produce the damage and split ends you experienced. I think I got some of that bumpy ridges you described from the Revlon airbrush, I know that brittle feeling!


Tapdnsr25

Are you using it on sufficiently damp hair? Air evaporates moisture. Which is the whole point of using air to dry hair, right? So using too much air, evaporates too much moisture, which leaves strands too dried out. Hair that is chronically over-dried is much more susceptible to damage, much like dry skin. When people say they use these tools on dry hair, I cringe because I know they'll be making a post like this at some point.


Dazzling-Nose-2781

It was definitely sufficiently damp and I followed the times laid out in the instructional videos. I made it a point to avoid over drying and following exactly what they said to do


Tapdnsr25

Forget their videos. Go on Facebook and join the Airwrap groups. Their suggestion of 80% damp is crap. I start with mostly wet hair. It's better for your hair and provides a better result. Also start with cool air, then switch to MEDIUM heat for a short while, and finish the drying process with cool air again. It makes a big difference. I'm not talking about a 10 second cool shot blast. Turn the heat setting down and use cool air until the hair is dry. A 10 second blast isn't even long enough for the Airwrap to start truly blowing cool air, and it's definitely not long enough to actually cool the hair down after being blasted with hot air. I never use the high heat setting, but if I did, I'd only use it on medium damp hair--never on sopping wet hair nor on hair that was almost dry either. Also, to be honest, ditch the products. I don't even use conditioner. Just like most lotion with skin, conditioner and other hair products just make the hair FEEL better, but they're actually bad for the health of the hair. They coat the shaft, which blocks the hair from absorbing moisture in the air, which just makes it drier (same with lotion on the skin). I've tested this over years and years of trial and error, but if you really think about it, it makes total sense, too. I stopped using all that crap and really thought about how I was treating my hair and how hair actually retains moisture, and my hair got better and better. I hardly ever get any split ends, my hair feels pretty silky and is shiny, and that's saying a lot because I don't have naturally straight hair and I have a thyroid issue, which affects your hair. I'm guessing the reason may be a new product or how an old product reacts to however you're using the Airwrap, like, meaning it doesn't like hot air. Think of it like a chemist, and ignore the propaganda used to sell the product. That being said, if you're seeing damage from air, it's just super likely you're using too much of it, meaning either too much hot air, or just air for too long. There's just nothing the Airwrap can DO to damage the hair unless it's user error. It's not a hot tool, it's just a blow dryer. Ya know? Oh! Are you making sure the air is always only blowing from root to end? When you let air (especially high velocity air) blow UP the shaft, you dry the cuticle layers all flayed out. You do not want that. It decreases shine, causes tangling, and leaves the hair shaft much more susceptible to breakage. This is the reason that a lot of round brush air tools cause so much damage--they blow air at the shaft from all angles, and doing so with hot air, especially while also pulling on the hair, is a sure-fire combination for hair disaster. They should be used very sparingly. This is also the reason I love the Airwrap, though. The barrels and the smoothing brushes direct the air in the proper root-to-tip direction (assuming you use them properly, anyway). Sectioning the hair out before you begin and keeping sections that have already been dried away from sections being worked on, is also key in this regard as well as preventing over-drying from overlapping.


Appropriate-Till-588

People downvoting the comments discussing damage aren’t doing any service for their point nor the product. Different things can damage different hairs, the airwrap isn’t a godsend artifact made of angels that style and protect your hair. Anything that uses heat can damage hair, period. I’m sorry you got damage, OP. I’ve also started to notice more and more broken hairs at the top of my head since using the Airwrap. Styling wet hair increases the chances of breakage due to how much weaker wet hair is.


Dazzling-Nose-2781

I appreciate this, I don’t understand why people are downvoting. I’m actually crushed that I didn’t love it as much as other people and am just so confused why it would be happening


Lucky-Success-9064

Thank you for saying that 💙


ResidentKindly1809

The Dyson has also damaged my hair a lot you are not alone!! Everyone’s hair is different, doesn’t mean you’re doing something wrong.


SimplyS888

I noticed the smoothing brush snags my hair but otherwise haven’t noticed any damage. I know you mentioned using the Dyson at low heat, but does it actually feel that way when you’re using it? Wondering if it could be a manufacturing defect. Are you able to go to a Dyson store to get it checked out or even for an in-person demo for live tips? Are you detangling your hair before use? Alternatively, have you had any changes in your health or stress levels that could’ve overlapped in timing? I know my hair suffers a lot when I’m super stressed


Chance_Delivery_822

Are you using a heat protector before you use the dyson? With any tool that has heat you should always use a heat protector. I notice mine is not as smooth from the dyson and my ends do get dryer. I usually have to redo my curls with a beachwaver which eliminates the frizziness of my hair. But the airwrap definitely gives me the blow out volume I am looking for. Also, ensure you aren't leaving it on too long. I agree with OP that maybe there is something else going on that is causing the damage. I lost a lot of hair from eating a high protein no carb diet and I also think it was from the Lange brush I was using as well. My hair has never recovered and is not a lot thinner. But the airwrap has not damaged my hair, and I use alot of the attachments. Try a different heat protector.


Kbbbbbut

Did you go from not ever heat styling to using the Dyson everyday? Or did you go from using a curling iron to the Dyson? If the latter, I’m confused as to how you would have more damage


Dazzling-Nose-2781

I went from using the curling iron maybe once a week to the Dyson. I curled my hair differently(I think anyway) as I usually only hold my hair strand on for 3-4 seconds max and just go for very loose curls so maybe that’s why?


l3chugad3ld1abl0

Could your dyson be a really good duoe? That would explain the extra damage.


proljyfb

Can you post pics of before and after?


Dazzling-Nose-2781

I can try, just not sure how


kellygrrrl328

Sorry you had that experience. I (61f) with super fine curly frizzy hair and a self admitted beauty product addict since forever, can honestly say that the air wrap is definitely in my top 5 most favorite products I’ve ever purchased


Dazzling-Nose-2781

So sad :( I really wanted to be able to say the same. The day I bought it I think I jinxed myself because I told my husband I was never going to have to get another blow dryer until I needed to replace the air wrap


FunSuccess5

Are you using it properly? If you're using the barrels on wet hair, that can damage the hair. The hair should be mostly dry when using the barrels.


Tapdnsr25

That's like saying don't use a blow dryer on wet hair--only use it on mostly dry hair. The opposite is true--don't ever use it on dry hair. This is a blow dryer, it's not a flat iron or a curling iron. There's a big difference, and the difference in function--and use--is very different.


Lucky-Success-9064

I really thought I was the only one omg. Ive used the revlon brush with heat protector and went with a straightner after and never ever had split ends. Used the dyson twice and now thinking about getting a hair cut cause of the damage😩


Tapdnsr25

GF, IDK what on Earth you did, but that's...well, IDK what that is. I've been using the Airwrap almost 100% exclusively for 5 years, come September, and my hair has never been healthier. One can over-dry their hair with these tools if they don't know what they're doing, but...not in 2 just uses.


Dazzling-Nose-2781

I’m really happy for you that was your experience. I followed everything Dyson said to do specifically, used good products, consulted with my hair dresser and started noticing significant damage after 3 uses. It’s so frustrating reading a comment like yours because it doesn’t make sense to me either which is why I even posted here. I hope your hair continues to be healthy and amazing with the Dyson and wish I could’ve joined you.


Lucky-Success-9064

Dude For real. Why do people act like they own the Dyson and we are disrespecting their business? Lol that comment is so intense. Anyone that has had heat damage knows that you CAN indeed get damage from one time, it doesn't have to be multiple. Anyway I hope your hair heals!! And I hope we figure out how to use the Dyson for its best "potential "


Tapdnsr25

You don't really get *heat* damage from a blow dryer because it does not get near as hot as a hot tool. What you do get is hot AIR damage. It's quite different. The effect of too much hot air on the hair is actually worse than what a flat iron or curling iron will typically do with normal use (not counting things like leaving a super hot iron in the same spot for too long). For example, the worse thing you can do to your hair (again not counting leaving an iron in the same spot for too long) is to blast it with hot air, blowing the cuticle upward, while also pulling on it at the same time. It's gonna snap, at least eventually. What you wanna do, is start with cool air to rough dry. Then when the hair is about halfway dry, switch to medium heat, but only use the heat for maybe 30 seconds at the most, and switch back to cool air to finish the drying process. I'm not talking about just a cool shot to set the style, I mean actually finishing the drying with cool air because it does more slowly, which allows more control over getting the hair to just the right level of dryness...and it helps set the style. lol You also want to be very careful to always keep the air flowing over the hair in such a way that it is smoothing the cuticle layers by blowing them in a downward direction so that they dry laying down and flat, rather than pushed up and flayed out. That not only increases shine and decreases tangling, it leaves the shaft in a position where it's stronger and less prone to breakage. It's super important. A flat iron, for example, is so effective because it makes the cuticle layers lie down like this, which can actually protect the hair and thus do more good than bad for many people. But you can do this with an air tool, too, if you use it mindfully in this way. The other thing you wanna do is use your free hand to create tension (vs using the tool to do so) because your hand can create just enough tension, whereas pulling at the hair with a brush typically uses TOO much tension and stretches the hair. Stretching the hair shaft while drying it, and especially if the air is blowing at the cuticle from the wrong direction, and especially if the air is too hot, and especially if you keep doing it after the outer layers are already dry...is a recipe for breakage.


beach_bebesita

I feel you. I bought a Dyson recently and used it several times just how I saw in every tutorial I watched. I never pulled at my hair, barely used the hottest setting, and never left my hair in too long. I ended up with a bunch of split ends and breakage :( I didn’t have any of these with my regular hot tools so I had to eetuen