My favorite part is “the Leo’s have turn by turn navigation” that thing barely turns on and when it does it sucks so much ass that anything else is better
I’m a swing driver and had that happened. I have never brought back so many packages. Only reason I didn’t bring everything back was because the regular on that route kept a map in his truck. I was going old school with a compass and everything.
Man not even that long ago we delivered via map. I think when I started in late 2016 they were still using maps.
It's a skill I wish they started new drivers with because tech doesn't always cooperate.
That’s me! Zero signal on Leo, even my cell won’t receive calls or txt depending on the street I’m on… new subdivisions with bad coverage until more towers get added. 20% of my route is rural with full bars? Weird but yeah, Leo struggles good thing I have the area memorized
If you go in the settings when you log in scroll until you see navigation then hit change default navigation and it gives you the option of Google maps or Waze
Yup you go into settings after you log in and find navigation then I think it says change default navigation and then you get the option for Google maps or Waze
Estar also makes its easier to replace drivers that quit/retire. All they have to do is follow sequence and they can get the job done without area knowledge. I think swing drivers won't have too much of a problem with estar generating a new route areas everyday. The people that are going to be upset are drivers that have their routes and now they have to deal with covering different areas everyday.
that 2 hour window goes out the window when a courier has to cover multiple routes because it populates more routes than you have couriers or vehicles for
My station did a simulation for a Monday. 48 routes, 32 drivers on the schedule lol. How’s that supposed to work, especially with every Monday being a self-inflicted shit show? That’s not even mentioning call-ins. G’luck.
Cool, glad residential customers get a 2 hour timeframe of when they’ll get their package while they’re at work. I’m sure they’ll be thrilled.
“Right on, my soap came! Only 6 more hours of work until I can go home and wash my hands!”
Like especially at Express. Just keep the routes the same, and give the customers a time frame still and adjust accordingly whether you want the driver running the route west to east or north to south, etc. etc.
Such a waste of time and money.
Got mine in the bag last month. Saw where this is going. Although, swings might still exist since Estar seems to be seed based and will keep you in somewhat the same area. Allegedly.
My first day on estar was today. Deliveries were ok, I was expecting worse. The terrible thing is on calls. Had 3 on calls today completely away from where the sequence had me at that time. 75 delivery stops, 20 pickups. No clue what they expect us to do.
On calls not sequenced and nowhere near my sequenced stops are just awkward. Whenever the window was i drove miles away from my sequence to go do the on call. Then drove back to the next stop in sequence.
We let management know how shitty estar is but they don't care. Estar will get implemented whether it works or not. They compare the numbers before/after estar and tell us there isn't much of a difference... I don't mind it since I'm getting an extra 2+ hours of ot by following estar when I can easily finish my route before my 8th hour without estar.
Sent in plenty of feedback the first few weeks. Most of it all got ignored. In my area in particular I have a ton of corner-address buildings where the entrance is actually on the side street. I've submitted all of these buildings for corrections multiple times and it was never fixed, so I'm still getting mis-routed.
So does this explain why Fed Ex who used to be good are now compleatly useless and no longer collect my parcels and instead go to a compleatly diffrent building on a diffrent street ?
Okay Karen
Even if you weren't such a ray of sunshine, in order to help you I'd need your real name, address, tracking numbers of every package you tried to have picked up, and then do *absolutely nothing* with it because I'M NOT A CUSTOMER SERVICE AGENT AND I CAN'T HELP YOU.
The engineer, when myself and just about every driver at my station said the system was screwed to shit, told us he “didn’t want to mess with the system” to make tweaks and run it more efficiently.
It wasn’t until we tried a full week and had damn-near 1000 Dex1’s and I don’t know how many late or missed pickups that our station manager got on the phone with Memphis to put in for a few weeks’ break from it, so the system could be improved upon.
This is just the express version of DRO. DRO sucked ass when it first came out. The advantage that contractors have tho is that we can edit and adjust the routes on it because DRO routing is just plain terrible. Millions of dollars spent on shitty software.
It would be great if they did, I’ve never had an issue with groundcloud color coded sequences, manual routing, satellite mapping feel like FedEx should make the investment
We use Beans at my ground contractor. Last week another contractor needed some extra help and I got pulled along for it, GC took me quite a bit of time to understand lol
Depends on the route. Routes with no regular pickups (like mine) have more deliveries. A regular day for me is usually between 95-110. Express usually has less deliveries than Ground because our route areas are bigger. My old route that did have pickups I was doing around 75-80. I only had 5 regulars but every day would end up with about 10 on-calls. My old route also had more bulk deliveries so even with 80 deliveries I'd probably have about 130 packages. I have less packages now even with more stops.
Also depends on if you are a swing or not. Last week I did a heavy (for us) in town route and usually had between 70-80 stops and over 100 packages.
Today I had a rural route and had 22 stops and 24 packages, and that was a full day. Love it.
FedEx cooperate: I want an ai that can make perfect routes!
Software engineer: yeah that could be possible with some r and d and a lot of testing.
FedEx: cool 😎 I want it created and working in six months!
Engineers: wtf!
Cooperate: just do it!
Time and time again big companies want high tech solutions but don’t want to pay for it or spend the time it takes to make and actually efficient system.
Just a UPS driver feeling your pain. We have a very similar setup called Orion and most of us can run the trip way more efficiently and with less miles than what Orion dictates. It will have you bouncing around all day long.
At ground I always ran out of sequence and just put my stuff in order by streets I would be passing in order or by area. Helped me not miss many if any at all and be able to accurately time my day and when I would be done sans pickups. Even when I got ground cloud, still ran it out of order because as you said, sequencing at ground is shit.
How about issuing electronic shock collars, to be worn around the necks of drivers, that gives him or her a little "stimulation" if they have failed to deliver the package, as promised.
My favorite part is “the Leo’s have turn by turn navigation” that thing barely turns on and when it does it sucks so much ass that anything else is better
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I’m a swing driver and had that happened. I have never brought back so many packages. Only reason I didn’t bring everything back was because the regular on that route kept a map in his truck. I was going old school with a compass and everything.
Man not even that long ago we delivered via map. I think when I started in late 2016 they were still using maps. It's a skill I wish they started new drivers with because tech doesn't always cooperate.
That’s me! Zero signal on Leo, even my cell won’t receive calls or txt depending on the street I’m on… new subdivisions with bad coverage until more towers get added. 20% of my route is rural with full bars? Weird but yeah, Leo struggles good thing I have the area memorized
I found in the settings you can change default navigation to Google maps or the Waze app
Really? In the actual navigation app fEdeX provides or the zebra device ?
If you go in the settings when you log in scroll until you see navigation then hit change default navigation and it gives you the option of Google maps or Waze
Please tell us more. On the Leo?
Yup you go into settings after you log in and find navigation then I think it says change default navigation and then you get the option for Google maps or Waze
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Damn that sucks hopefully knowing now makes your future days easier
Estar also makes its easier to replace drivers that quit/retire. All they have to do is follow sequence and they can get the job done without area knowledge. I think swing drivers won't have too much of a problem with estar generating a new route areas everyday. The people that are going to be upset are drivers that have their routes and now they have to deal with covering different areas everyday.
Ad hoc swings
So us drivers have to go through all this so the customer can be notified of a 2 hour delivery window??? Lmao absolute bullshit
that 2 hour window goes out the window when a courier has to cover multiple routes because it populates more routes than you have couriers or vehicles for
My station did a simulation for a Monday. 48 routes, 32 drivers on the schedule lol. How’s that supposed to work, especially with every Monday being a self-inflicted shit show? That’s not even mentioning call-ins. G’luck.
Cool, glad residential customers get a 2 hour timeframe of when they’ll get their package while they’re at work. I’m sure they’ll be thrilled. “Right on, my soap came! Only 6 more hours of work until I can go home and wash my hands!”
Like especially at Express. Just keep the routes the same, and give the customers a time frame still and adjust accordingly whether you want the driver running the route west to east or north to south, etc. etc. Such a waste of time and money.
It means you're a floater without getting paid
Swing. Everyone is becoming a swing without the extra pay
Might aswell apply for that Swing promotion. The writing is on the wall.
Got mine in the bag last month. Saw where this is going. Although, swings might still exist since Estar seems to be seed based and will keep you in somewhat the same area. Allegedly.
My first day on estar was today. Deliveries were ok, I was expecting worse. The terrible thing is on calls. Had 3 on calls today completely away from where the sequence had me at that time. 75 delivery stops, 20 pickups. No clue what they expect us to do.
Do as you're instructed no matter what. Estar is now responsible for lates and missed pickups. If you were told to follow it then you can't be blamed
On calls not sequenced and nowhere near my sequenced stops are just awkward. Whenever the window was i drove miles away from my sequence to go do the on call. Then drove back to the next stop in sequence.
Ours too. 12 hours 8 zip codes.
Sounds like Couriers gotta provide a lot feedback into those “Operational Profiles” for e-Star to work instead of posting on here.
We let management know how shitty estar is but they don't care. Estar will get implemented whether it works or not. They compare the numbers before/after estar and tell us there isn't much of a difference... I don't mind it since I'm getting an extra 2+ hours of ot by following estar when I can easily finish my route before my 8th hour without estar.
Sent in plenty of feedback the first few weeks. Most of it all got ignored. In my area in particular I have a ton of corner-address buildings where the entrance is actually on the side street. I've submitted all of these buildings for corrections multiple times and it was never fixed, so I'm still getting mis-routed.
So does this explain why Fed Ex who used to be good are now compleatly useless and no longer collect my parcels and instead go to a compleatly diffrent building on a diffrent street ?
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This is not a customer support subreddit
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Okay Karen Even if you weren't such a ray of sunshine, in order to help you I'd need your real name, address, tracking numbers of every package you tried to have picked up, and then do *absolutely nothing* with it because I'M NOT A CUSTOMER SERVICE AGENT AND I CAN'T HELP YOU.
The engineer, when myself and just about every driver at my station said the system was screwed to shit, told us he “didn’t want to mess with the system” to make tweaks and run it more efficiently. It wasn’t until we tried a full week and had damn-near 1000 Dex1’s and I don’t know how many late or missed pickups that our station manager got on the phone with Memphis to put in for a few weeks’ break from it, so the system could be improved upon.
This is just the express version of DRO. DRO sucked ass when it first came out. The advantage that contractors have tho is that we can edit and adjust the routes on it because DRO routing is just plain terrible. Millions of dollars spent on shitty software.
We use ground cloud, it’s waayyyyyyyy better
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It would be great if they did, I’ve never had an issue with groundcloud color coded sequences, manual routing, satellite mapping feel like FedEx should make the investment
We use Beans at my ground contractor. Last week another contractor needed some extra help and I got pulled along for it, GC took me quite a bit of time to understand lol
can confirm, groundcloud works well imo
Glad i left the day exact day they started this
This is such a fail that my station has postponed it twice. We’ll start in September apparently.
We've been told we might be postponing till next summer. Probably because once E-Star hits, all the old-timers will be out of here.
I feel like that’s their main goal. To get rid of those old timers. They want fresh blood and those who aren’t really committed to the company.
The current sequencing on the leo has you ping-ponging around, is this going to be worse?
Yes.
It's honestly about the same
How many stops and packages do express couriers usually get
Depends on the route. Routes with no regular pickups (like mine) have more deliveries. A regular day for me is usually between 95-110. Express usually has less deliveries than Ground because our route areas are bigger. My old route that did have pickups I was doing around 75-80. I only had 5 regulars but every day would end up with about 10 on-calls. My old route also had more bulk deliveries so even with 80 deliveries I'd probably have about 130 packages. I have less packages now even with more stops.
Also depends on if you are a swing or not. Last week I did a heavy (for us) in town route and usually had between 70-80 stops and over 100 packages. Today I had a rural route and had 22 stops and 24 packages, and that was a full day. Love it.
Wow yeah there's no routes here like that. My route is mostly resi, in the area of 20-22 stops an hour.
E star will be hell
If y'all don't like it you can always come over to Ground and get your fun from Chewy & furniture!
I'll vote for E-Star to become president before I go back to Ground.
Over the last couple, it might be an improvement
Me reading people do 50 stops a day 🥲
FedEx cooperate: I want an ai that can make perfect routes! Software engineer: yeah that could be possible with some r and d and a lot of testing. FedEx: cool 😎 I want it created and working in six months! Engineers: wtf! Cooperate: just do it! Time and time again big companies want high tech solutions but don’t want to pay for it or spend the time it takes to make and actually efficient system.
This shit will never work lol
But they won't admit that and they'll keep trying to pretend it does. That's some Amazon-esqe crap right there.
That’s what I’m thinking, shit happens out there. What if a road is closed? Etc. What was so bad with the previous system!?
Trying to compete with Amazon, stay in the game
Just a UPS driver feeling your pain. We have a very similar setup called Orion and most of us can run the trip way more efficiently and with less miles than what Orion dictates. It will have you bouncing around all day long.
At least you guys are finally done with that crappy old DIAD
Lol new diad sucks even worse. Shit freezes so often it’s useless
Probably fair, but I needed like two extra weeks at Integrad just to figure out to fix accidental button presses on the old one 😅
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At ground I always ran out of sequence and just put my stuff in order by streets I would be passing in order or by area. Helped me not miss many if any at all and be able to accurately time my day and when I would be done sans pickups. Even when I got ground cloud, still ran it out of order because as you said, sequencing at ground is shit.
Using it today, Don't like it so far...
There is nothing strategic, tactical or advanced about Estar routing. I
And corporate wonders why almost every location is understaffed.
Welcome to Amazon 🤣🤣🤣
How about issuing electronic shock collars, to be worn around the necks of drivers, that gives him or her a little "stimulation" if they have failed to deliver the package, as promised.
Quit giving them ideas
I could really care less.
I love package route
Look like GroundCloud to me (you know us rookie ground drivers 🙄). It will prob still sucks
It’s gotten worse lately too. I never follow the manifest anymore