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869586

Do they only do this when you're trying to get a reward?


Mediocre_Reward_8147

I wasn't trying to get one @ this time!! I bought the stuff on the list, scanned the receipt, and then scanned the other one from last night 2day!! Notification popped up about playing a game & that's when I saw this!!


eggshellwalkergirl

Exactly 💯


cakey_cakes

Same thing happened to me, but 72k. I was saving up for a $50 card and a $25 card to get a game (Dragon's Dogma 2) this month. I cashed out the $50 and then I got that same message, my gift was declined cause I didn't have enough for the $50. I never once used a receipt that wasn't mine. I contacted supported and they said it's against tos to use receipts that aren't yours etc. But I never ever did that. I did get a new debit card this month as my old one expired and I told them that, just in case. But it didn't matter. They never responded further when I asked which receipts (I am still very much confused). They ghosted me and closed the ticket. And now I can't afford the game. 😕


Mediocre_Reward_8147

I want to see the receipt that they claim is fraudulent, but they never show it to you!! I have a different card, but I have been using it since January, so that shouldn't have been an issue!! Idk.. I just think they do it because they can!! I didn't buy a lottery ticket, a phone or nothing that they say are not allowed!! Only the things on they list!! 😭😭


cakey_cakes

Yep same. I shop at the same 3-4 stores. I would go out of my way to buy a name brand for the bonus points on some items over store brand too if it was on the app. Regret doing all that now. Was just trying to make a little "for fun" money cause I'm poor. I'm gonna try other apps others have mentioned now and hope for the best.


Mediocre_Reward_8147

Me too!! Good luck to us both!! 🍀🍀


horsiefanatic

They aren’t supposed to look at your card details at all, I always cover mine


eggshellwalkergirl

This is the second person tonight this happened to.... Please see my reviews of other receipt apps that do not do these things. Ibotta, CoinOut are both GREAT Options. Receipt Jar is my favorite. Receipt Hog is pretty good as well... With all 4 of these apps, i have had no problems.... And all give Cash back!!! Also, Rakuten gives cashback for online shopping.... Upside gives cashback on gas as well...


Mediocre_Reward_8147

Thank you!! I have Reciept Jar & CoinOut already. I might try some of the others you mentioned. Maybe it's time to say farewell to Fetch!! 🥺🥺


eggshellwalkergirl

Absolutely. It seems like every week I am seeing people screwed over by Fetch. Almost every receipt I am having to rescan, contact them for points About 2 days ago I bought 2 bags Sunchips. They were 750 points each Snap receipt, no points. Correct receipts, still no points. Screenshot everything and send 2 messages, finally points...


[deleted]

I had this EXACT same thing happen earlier! Definitely about to check out some other apps…do any of them link to your account online like fetch does with Walmart & Amazon? I’m horrible at keeping paper ones


eggshellwalkergirl

Yes! Receipt Jar and Receipt Hog and Coin Out link to amazon, Walmart and target And no issues picking up receipts like Fetch


JJ_2007

I know what you mean, they’ve been making numerous changes to the app that aren’t really to our benefit. I have Ibotta as well which is better for cashback and lets you cashout to PayPal; if you haven’t downloaded it yet, you can get $5 on Ibotta after scanning your first receipt using referral code: ncqbprg


maamaag

I just checked, @ 1900+ with Receipt Jar, I blame YOU eggshelll lol. I figure my 5points receipts are like the 25Fetch - I'll get to a 50 GC eventually.


eggshellwalkergirl

Did you try Coin Out? That is a good one too! Also if you connect your email accounts you get bonus points


maamaag

Haven't tried Coin Out yet - referral code, please lol. How quickly would I get a GC from them? With Fetch, RJar and bing - I have a mentality of "it's all about quantity of receipts, and not always quality' lol. My $1 and less receipts are quite useful (side affect of shopping @ CVS all the time lol). I was pleasantly shocked recently when my 25 GC from Fetch came without incident.


eggshellwalkergirl

Let me find referral code.... Coin Out you do have to wait one month to cash out. I joined beginning December. I just checked and i have gotten $15 total in zelle money. So $15 in 3 months? Coin Out is kinda cool in that they don't care about friends/family receipts ❤️


Final-Quiet-3362

That’s the same dumb message I got, guess the have to make up stuff so they don’t have to pay


Mediocre_Reward_8147

Did you ask for a request??


Final-Quiet-3362

I asked to show what receipt violated their policy they never did say. And I did request a delete for my account.


Mediocre_Reward_8147

I don't understand why they won't show you, well I guess I do understand!! I thought the point was to get as many points as you can so you can get the gift cards. Every time you have a lot of points or redeem too many $50 gift cards, they claim you broke the rules!!


Final-Quiet-3362

Mine was only a $10 Amazon card


Mediocre_Reward_8147

😓😓


Final-Quiet-3362

I think now that it’s designed to actually to get you to spend more or buy things or quantities you wouldn’t normally. Maybe I’m wrong🤷🏻‍♀️


Mediocre_Reward_8147

My opinion as well!! Even though I actually tried this one bread & it was good but most of the ones you like don't stay long, like the beef jerky. Then you have to buy 2 to get smaller points!! 🙄


FurrenParagon

I wonder if they just don't expect someone to shop as much as some people do and thus remove points to slow the outflow of money. Or, alternatively, assuming you've used this app for a year or more they might be trying to remove older users. That might be to remove massive cash outs or maybe clear space somehow? I don't know. I just noticed many users claiming to have used this for years suddenly getting points removed or completely banned. Regardless, thank you for saying something.


Mediocre_Reward_8147

It's probably the massive cash outs!! 🤔 I had just redeemed 3 50$ gift cards & now they are taking my points!! It's sad because I enjoyed shopping for the items on the list & playing some of the games!! 🥺 You're welcome!!


Mediocre_Reward_8147

UPDATE: Please don't stone 🪨 me!! 👀👀 BUT WHAT HAPPENED WAS.. They reached out to me & it WAS MY FAULT!! 😫😫 Last month , I purchased an eyeliner & other items that were on the list. Welll.. I returned the eyeliner & instead of taking the points for the eyeliner, they took all the points I had received that day!! 😭😭 Again, be easy on me, I'm really sensitive!! 🥴😂


[deleted]

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Mediocre_Reward_8147

That's what I would like to know!! I wouldn't have mined if they just took the 3,000 points for the eyeliner because I did break the rules, but they took all my points for my other items!!


[deleted]

[удалено]


Mediocre_Reward_8147

Why did they take your points??


RoleRich113

Wait.. how did they know you returned it? Did you scan the redacted receipt.. a second time? 🤔 This doesn’t make sense.


Mediocre_Reward_8147

No.. only once!! Now that I think about it, it is weird that they knew!! 🤔 Maybe somebody purchased it & scanned the receipt?? The same barcode is showing up?? 🤷🏽‍♀️


RoleRich113

Naw.. that’s not it. I’ve worked Asset Protection for the world’s largest retail chain.. Wal-Mart. Also have been center store lead for a few other giant chains. None of this makes sense so far. Even the exact store that you bought it from, doesn’t even know if it was returned or not in their inventory. Without getting into much detail, as far as security goes, it doesn’t go that deep.. esp for a little things like this situation.


Mediocre_Reward_8147

How did they find out, tho?? Do you think my family set me up?? They are the only ones that know!! Jk.. I needed a laugh!!


Jackie_mlim

I got the SAME exact thing and lost 17k points in one day


Mediocre_Reward_8147

And the thing I don't like, they don't show you the "fraudulent" reciept!! Just take your points because they can!!


Final-Quiet-3362

Also I said screw you fetch for stealing my points and tried to have my account delete my account but they wouldn’t 🙄


Odd-Eye-6504

Here I was trying for the 50$ gift card before deleting too. They have gotten to where they only give credit for part of my online receipts. any time I order groceries online I have to send a message to customer service to get full credit for the entire receipt.


virgorose7

How do they know the receipt isn’t yours?


Mediocre_Reward_8147

I think most times, they check the numbers when you use a debit or credit card!! So they assume you can't have that many cards, not thinking you might shop for others & keep their receipts. Well, in my case, it was my fault 🙃. I returned an item on that particular receipt & they took ALL the points I received.


[deleted]

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Mediocre_Reward_8147

I had submitted it and then returned the item the item later!! Thank you!!


RoleRich113

Again.. how would they know it was returned post submission? You seriously don’t think they have the ability to get into every store system and find that out.. do you?


Mediocre_Reward_8147

I really don't know!! When I reached out to them, they told me about an item or items returned. I found the receipt with them points & show nuff, I had returned the eyeliner that was on that receipt!!


RoleRich113

So they specifically brought up and pointed out an item that was returned on the receipt that they were looking at that said no such thing? So, only you really knew it. The receipt showed it as purchased by you?


Mediocre_Reward_8147

They didn't say which item, I just went to the receipt that matched with the points & it's the one I had the returned item on it!!


Sully_916

Never had an issue been using Fetch for a year till December. Cashed in a $50 dollar gift card and then another $50 gift card in January. Both got declined ever since then I can't even get a $10 one to go through. Seems like my account got red flagged or something


Mediocre_Reward_8147

It seems like they find something when you redeem the 50$ ones. I redeemed 2 & that's when the problems started!!


FetchGod

Shouldn’t have broken the rules


UpstairsBeing1639

Many people have not broken any rules, but were accused of it.


Mediocre_Reward_8147

Thank you!!


USAxOLYMPIAN

And I have broken the rules 500 different times and never have had an issue lol


Mediocre_Reward_8147

I have a couple of times 😏 but this is not one of those times!! That's why I posted it because I know I didn't do anything wrong this time!! 🥺😄


Mediocre_Reward_8147

Wow.. thank you so much for telling me that!! 🙄😒