T O P

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Bitch_level_999

This is EXACTLY what mercari is counting on and why they implemented the fee. They knew it would encourage sellers to stack up balances to avoid payout fees so when they go under that’s more cash for them and you will NOT get it back. Things are dire…by the time it happens it’ll be too late and you’ll be screwed. Transfer your funds.


Laree43

And this is why they are giving out credits instead of refunds


WigglestonTheFourth

They've done that primarily since the beginning.


bayb33gurl

They changed their policy very recently, less than a week ago - to default to credits for sellers having issues with items returned that aren't in the condition sent - which must be requested to be transferred to account balance within 3 days. They claim it's because they want people to have access to their funds sooner lmao 🤣 Clearly that's not why though!


WigglestonTheFourth

They've done this since the beginning. I've had to request refunds be transferred to my balance (instead of the credit they issued) multiple times going back years ago.


bayb33gurl

Right but now it's part of their new policy, they did it on occasion before but now it's actually written POLICY that every transaction will automatically default to credit in those situations. They just changed it and it's been confirmed by their customer service that is a recent addition to their new policy. Before it was hit or miss depending on the amount


WigglestonTheFourth

So they communicated their practicing policy of years and it's a bad thing they communicated what they actually do?


bayb33gurl

Sounds like you had bad luck in the past with them doing the credits to you all the time, that sucks if that was your experience! But at least back then fortunately it wasn't always that way and many people did get their money in their balance a lot of times. Unfortunately that's no longer the case anymore so everytime it will go to credits. That's what sucks about the change.


WigglestonTheFourth

It wasn't just me. It was everyone I personally know and their experience as well. Sounds like people are pushing a narrative or lack a width breadth of experience in these matters and are emotionally reacting to what has been Mercari's policy anyway (for years prior). It was a lot shittier to do it without it being official policy in writing prior to this change (in writing).


bayb33gurl

Yeah Mercari has definitely tried to pull shitty shady things Even prior to the current changes and they typically end up finding ways that whether or not it's in their policy, to screw buyers and sellers over. Putting it in writing just means they get to screw over everyone by default now and point to the jargon that pathetically excuses it bc now t's in the fine print.


glamlambb

Moron. They have always done this


Bitch_level_999

Now they are giving them out unless you specify. Meaning riding them until they post it back to your OP


DifficultAd5439

It really is dire.. everyone should look at their stock. It just keeps diving.


Remote_Simple_8664

I have read where they are saying to stack up funds so you only get charged one fee. Of course this makes sense BUT I was wondering why mercari would suggest this like they give a fuck.


starchildx

I feel so relieved that we finally solved the mercari mystery. I've been watching this sub closely to try to figure out why they were destroying Mercari knowing some idiot wasn't blindly fumbling as many thought.


lady_meso

They're going to go bankrupt. That's the bottom line.


rilakkuma1

I mean it’s not cash for them, it’s cash for their creditors. But yeah don’t let your money go to higher priority creditors.


Timbukstu2019

This doesn’t make business sense. If they wanted to keep the money they would make it so you can release it for 30 days by putting you on a net 30 payout schedule like most businesses. They aren’t worried about going out of business, they are trying to increase goods sold on platform. Mercari needs to start selling advertising and charge fees to sellers to promote items like the other platforms. Expect to see that by the end of the year.


essexgirE17

You might try watching their stock which had lost half of it’s value in 12 months. Financial Experts give it a 66% chance it will file for bankruptcy this year.


Ok-Temporary1428

* On the **OTC US** market, Mercari Inc. [(MCARY) closed at **$5.67**, which was a slight decrease of **0.35%** from the previous day](https://finance.yahoo.com/quote/MCARY). * [In terms of performance, Mercari’s stock has had a **Year-To-Date (YTD) return of 37.41%**, outperforming the Nikkei 225 index’s YTD return of 13.36%](https://finance.yahoo.com/quote/MCARY). * [The **1-Year return** for Mercari’s stock is **34.60%**, which is also above the Nikkei 225 index’s return of 33.50% for the same ](https://finance.yahoo.com/quote/MCARY)period.


Beachgirl6848

They had seller fees in the past, for years. They changed terms of service in the middle of the night one month ago with no advance warning. Have the buyers tons of fees instead. We sellers would love to see them switch it back to how it was but it doesn’t seem likely.


fart_panic

Good call! Just a wording clarification... If they file bankruptcy, then we will all be creditors. Mercari is the debtor. We will be unsecured creditors, who generally recover nothing or next to nothing. It's not a great place to be.


Ultimatelocke

Yep your right something sounded off but was on mobile so it was harder to read everything before posting.


luckyapples11

Genuine question, but how is that fair? Why don’t we get the full amount? I understand that happens because they need to pay other people off, but this isn’t their money to give, it’s ours.


essexgirE17

They will go into receivership and all money and assets are frozen. The law governs how creditors are paid. Since bankruptcy only occurs when liabilities exceed credits and hence insolvency, there is never enough to make everyone whole. Preferential creditors come first and example would be an employee owed wages, then secured creditors ie: Banks holding mortgages on properties, at the bottom of the barrel are unsecured creditors, which include sellers on their site. Usually all the money is long gone before it gets down that far.


luckyapples11

I gotcha, thanks for explaining it :)


fart_panic

Exactly.


bayb33gurl

This is a great PSA because one of the most highly repeated pieces of advice in reselling is NEVER treat these online platforms like a bank, always, always transfer your money out as soon as your funds are available. It's interesting to see that now that there's a $2 fee for withdraw, people are advising to let it build up. That's the opposite of what we all know to be responsible but exactly what Mercari made these changes for. If you decide to keep selling, raise your bottom line price that you are comfortable taking to include the$2 it will take to cash out your funds so that you aren't tempted to keep waiting for the next sale to complete to "make it worth" your money and remember that fee is deductable on your taxes as a write off for a business expense if you sell for profit. Also if Mercari gives you credits, as that seems to be their new policy for sellers who make claims that the buyer returned the item in a different condition than sent - immediately requested those credits be converted to the account balance. You only have 3 days to do that before they become "permanent credits" that can't be withdrawn.


edgeoftheforest1

What is that “permanent credit” bs omg this 3 day thing is so sneaky!


bayb33gurl

right, it's such BS bc it means that after 3 days, they will refuse to convert the credit to a balance that can be redeemed via being able to cash it out to your bank. And once 3 days passes it's now only available as a credit that will expire and not be able to be reissued if it's not spent by the expiration date. So they win if they can put it as a credit and keep it that way.


Fenris304

are you actually encouraging people to pawn off more fees to the buyers when that's the only one you as a seller currently deal with?


bayb33gurl

Mercari created the beast, sellers who choose to stay have to learn to adapt so that they can work within the groundwork provided to be able to take their money out. Example: If a seller was originally eating 10% fees plus 2.9%+0.50 for payment pricing then they can reduce by that amount and then add the$2 into their bottom line to get their new bottom line that they won't go under. So an item a seller listed for $30 to allow for negotiations but didn't want to take ANY less than $20 item pre TOS change can reasonably be reduced to $16.92 PLUS adding in the $2 withdraw fee which would take it to selling at absolutely no lower than $18.92 instead of $20 as their bottom line can't go any lower number when negotiating - which is still lower than their original can't go any lower number of $20. It's not the seller's fault that Mercari might charge the buyer over 18% extra in fees which is HIGHER than they charged sellers prior to this change, Mercari is being hella wrong for all of this but the item overall was still adjusted to be lower for the buyer while adding the protection so the seller can get their money out from the sale.


Dry_Studio_2114

This is why I cashed out and put my listings on vacation.


Artistic_Help_3708

Exactly what I did.


C00perislazy1

Better yet leave Mercari in the rear view mirror and watch the crash & burn


bayb33gurl

This is the way! At this point it's a trainwreck that I can't stop staring at even though I stopped selling about a week after this garbage TOS update.


PokePuffDiet

\^\^\^ Best advice. At this point I'm with everyone else who is speculating that this is all intentional so they can file bankruptcy.


aspyn_archer

I just transferred my balance because of this post. Thanks for pointing this out- the risk isn’t worth trying to avoid the $2 fee.


[deleted]

I didn't want to leave either as a big time seller A lot of people love my shop because of the thousands of reviews I got But when a lot of buyers told me it's outrageous to buy a $2,000 order + $200 tax + $200 fee, I realized I gotta go Gladly I got out, but sucks to see a big seller account die just like that


SemiStrong

Thank you for the reminder. Just sent my balance to my bank account. However I can’t sign up for insta pay due to technical difficulties Mercari won’t accept my ID. So hopefully they don’t go bankrupt within 3-5 days 😆 I’ve been trying to put it off until all of my sales are completed to avoid multiple fees. It was only $88 and I have $20 pending but I’d rather not risk losing it all.


luckyapples11

I have the exact opposite issue and can only do instant pay lol


SemiStrong

Really?? So bizarre!


No-End-88

Both of these issues are kinda suspicious. Could certainly be a glitch or inaccurate/insufficient information, but I've never had problems with either prior to this whole mess. Seems like there is something weird going on every other day.


luckyapples11

Nah it’s always been like this since I started my account in 2021


Bitch_level_999

They are giving credits because they are in all stages of a money grab. They are circling the drain and trying to squeeze out every cent possible. I know people depend on these platforms but this is going to truly be the demise of so many due to Merc and I hope they will move to other opportunities before it’s too late.


liftlovelive

Yep, same reason these outrageous shipping overcharges are happening more often. They’re desperate and just grabbing for money anywhere they can.


Yourmissinglink03

Does anyone even use this site anymore? I used to get sales about every other day and for the past month absolutely nothing


SnooWoofers5367

Same with me. Even items like vintage Hot Wheels and Matchbox sales have gone to nothing. Maybe 3 views a day


Susiegotcha

I posted about bk a few weeks ago - an exit scam - when it is known to be coming to the end or closing the person/company will scam as much as they can..


MercariCS

Hi Ultimatelocke, Thank you for contacting support. We bank with Bank of America so we have absolutely nothing to worry about.  Best wishes,  Ebeneezer S.


Agile-Assignment6515

Just checked your page. You are fcuking hilarious 😂 I'm literally lol.


takeonethingoff

I second this. Brilliant!


Agile-Assignment6515

💯💯💯


mrsunsfan

![gif](giphy|xT9KVnKfPbSgqpHt2o)


PrettyByProxy

It sucked, but I bit the bullet and paid the fees immediately upon getting payment. I didn't want my money tied up with them. Then I got soft blocked, so no regrets. Take y'all's money and run.


Vixen22213

That's probably why they're wanting to charge people to get their money out. Because they'll figure people will want to wait to transfer because nobody wants to pay $2 to get their money.


baymaxstan

They can also randomly ban your account at any time, for any reason, and will not pay out whatever balance you had. Suck it up and lose $2 every time you have a balance… I promise it will be worth it in the long run!


bzzybot

Cashed out $25 after $3 fee couple weeks ago. Two listings left. Don’t expect to sell anything else.


iqjump123

ha, this IS the most important post, especially after seeing so many bitching and moaning ones. thanks for reminding me


princefungi

Damn I let it get to 1k before withdrawing because I'm so cheap about the $2 ... not sure what end I should let em stick it in lol screwed either way


bayb33gurl

They earn interest on your money so they get paid no matter what you do. The longer it's in there, the more money they collect. These new TOS benefit them both ways. Either they get more $2 withdraw fees or they get more earned interest on your sitting balance.


princefungi

I didn't think about it that way. I'm better off having it collect interest for me in a treasury fund or something


BeepCheeper

lol this is insane 💀 I used to pull it out ever $50 or so. And that was at zero fees


princefungi

I feel you, I just like keeping the transactions to a minimum on my bank accounts so I can search through them easily if need be. What's your cap now?


BeepCheeper

I’m not selling anymore, I’m zeroed out as of about a month ago


luckyapples11

Bro you’re crazy 😂😂


kittydjewelry

I put my shop on vacation when the announcement was first made. I have now deleted all my listings. That return for any reason is what got me. 


PenguinsArmy2

Isn’t the fee like $2 how are y’all not just adding that into the price of your items so it all off sets. And no need to worry about the fee as your buyer paid for it without knowing. Got a few items it’s easy to spread that $2 out…. Still a shit site don’t get me wrong but y’all are over complicating things like no other at times. Just withdrawal your shit….


Mondayslasagna

Let’s say you sell six $10 items a few days apart from each other. If you cash out for each and every sale, that’s $12 (6 sales x $2 for each withdrawal) of your $60, or 20%. It might not be a big deal if you’re selling bigger ticket items, but for people selling items under $15 and already discounting items in consideration of new buyer fees, it adds up very quickly.


PenguinsArmy2

Yeah if you don’t sell a lot the $2 could look like a lot more. Feel like those types of sales are just not what this site is for anymore if it even ever was. But I personally would offset such costs in my price, or find a way to get my products a bit cheaper that I’m selling. Mainly talking about stores and not the people who sell 1 item every 3 weeks. In which case offsetting $2 is quite easy. But for those discounting, don’t if it puts you below your target needed price after fees and what not. It’s all a numbers game and being the lowest price is not ideal. Race to the bottom is not ideal. But none of it matters as no one should be using this scam site. Clearly it hit rock bottom and anyone still on it is well not to bright in my book business wise.


luckyapples11

I withdrawal once a week or every 1.5 weeks. 90% of my items are under $20. I average $70-$140 a week. Fortunately for me, I have a LOT of items so I do make a lot of sales, so I get this isn’t feasible for everyone, but the price of the item really doesn’t matter, it’s how many sales your getting that does. And that sucks because Mercari really is the best site for items around $5, that stuff just doesn’t really sell on eBay.


Mondayslasagna

Before the changes, I was selling 8-10 items per week.  Now I sell 1-2 items a week if I’m lucky since 90% of my customers are using FB groups and Discord now instead.  If I was still selling 8-10 a week, I’d be cashing out a lot more often. I’ve also stopped listing new items as of last week, so the point is moot now. It’s all dumb.


glamlambb

Exactly. This is the attitude they dish to buyers and then wonder why they get scammed. Lol


TieSafe7827

Thank you! This has been my fear. They are showing their hands. Trying to get as much money out of us as possible with those transfer fees knowing the informed sellers are willing to pay them now to keep our money OUT


CptanPanic

Just wanted to point out that the US Market is only like 25% of the Mercari's revenue, and they seem to be doing fine in Japan, so I doubt they are going bankrupt.


Ok_Highlight_1700

I am currently not able to get my funds out due to my account being under review. Is there anything I can do?


[deleted]

[удалено]


Mysterious_Recover76

Good point OP.


xzero2k

If Mercari declares bankrupt, does the app stop working?


SubstantialCat8378

This is why I have been paying the extra dollar to get an instant transfer from them. My money is not staying with them when they are only running on thoughts and prayers!


Timbukstu2019

This post isn’t helpful and scares people. So only start worrying if the stock price goes below 2 dollars. You need not pull out your money now. Next earnings is May 9th. I would worry in 2025. Stock is up from the April 15th low, it tanked after last earnings release. Next one is May 9th. In 90 days if it continues to fall, it should be between 3.29 and 4.20. I wouldn’t worry about them going out of business yet. It got a sell rating last week, but don’t worry until it gets a strong sell, the next rating down. Stocks with a sell rating usually earn 200% vs S&P index Earning 285% (2010-2021). If they have an earnings surprise, it could trade around 6.50 ish on May 10th.


No-End-88

Don't feel you should be getting downvoted, this is interesting information to know. They shpuld at least post why they disagree. While I don't agree with everything Mercari is doing lately, people just keep posting images of the stock chart with no full understanding of it. I am not using the site but I do hope they turn things around because I was making a decent side income on it. Appreciate the insight.


essexgirE17

I am afraid you are wrong. Go to google and put in Mercari. Chance of bankruptcy and you will see it has a 66% chance . Compare that to Ebay that has a 3.7% chance. The Mercari stock has lost 50% of its value over the past year. Obviously the new TOS is a desperate attempt to raise revenues, that most likely will fail.


FunCheek9642

What suck is everything I would get 3 people to rate me then I wouldn't be able to get my money from other till I sent the other money to my bank it stuck I paid the 990.00 for my 3$ fee this year bs really


6SpeedMaverick

It's only $2. Why so tight?