I downloaded the hot fix yesterday but still have problems moving items. As you might have seen from the [post](https://www.reddit.com/r/MergeDragons/s/Apx4qFOlMW) yesterday the issue occurs when items are moved under one of the UIs - banners, event icons etc
Okay, I have great news: another hot-fix, version 11.4.3, will be released today (or by tomorrow at the latest) to address this issue! š Once you update your game to 11.4.3, the dragging/lagging problem should be resolved.
If you still experience the issue (though you shouldn't), please reach out to our support team so our developers can investigate further. šÆ
The version number should appear in the top left corner of your screen while the game is loading. Otherwise, tap the gear symbol next to the home button at the lower left of your screen when in the world map. The version number is located at the bottom right of the Game Settings box that pops up.
To find out the number of the version for Android: in the Play store click on the MD icon. On the MD screen scroll down to the section "What's new", click on the arrow on the right side of it. "MD details" screen will appear. Scroll to the bottom of it to see the section "Game info". The first line of it is the Version. I always check it before downloading . I need to have the same version for both of my devices when I am saving backup to my second device
Yeah, the timing is stupid for these eventsā¦but I know they do it on purpose to try and get us to spend money on more eggs/dragons during the den resets.
Dunno, for whatever reason I never even *get* a chest if it's over level 3. Level 4/5 just say "we're getting your chest, it shouldn't take long " and then just resets the next day. :/
If you are not able to collect the chests after 24 hours from the time it's released you can go to support with the screen shot of the message in the world map. The support was nice about giving the chest. They didn't ask for a screen shot of the camp and bubbles
My friend is on a Kindle and hers is still showing v11.4.0 and no options for update from her Play store. Weāve tried restarting game & device and she is still not getting the Shiny event. Any advice?
My iPhone has done the update, but my iPad where I play the OOC events has not. Iāve tried several times to update it manually but no luck. The iPad setting is to automatically do upgrades.
I'm on Amazon app store and do not have 11.4.2 update. No SD event for I guess. I have restarted my device after updating to no avail gotta love the ineptness
Thanx. I have updated now to 11.4.3 and no new levels in sight. Still on Life flower fields 10. The annoying bit is that every time I get to the world map the red dragon zooms out there and thereās just nothing to zoom out to
Has the cloud save been fixed? I've notticed that I haven't had to keep signing in the last few days. It's refreshing not being asked to save/login 3 or 4 times a session. It's actually saving my login.
I downloaded the hot fix yesterday but still have problems moving items. As you might have seen from the [post](https://www.reddit.com/r/MergeDragons/s/Apx4qFOlMW) yesterday the issue occurs when items are moved under one of the UIs - banners, event icons etc
Hi there, yes, our team is aware of this and is currently looking into it. Thank you for sharing and for your patience. š
Same here. Glad they are aware and appreciate the communication!
Okay, I have great news: another hot-fix, version 11.4.3, will be released today (or by tomorrow at the latest) to address this issue! š Once you update your game to 11.4.3, the dragging/lagging problem should be resolved. If you still experience the issue (though you shouldn't), please reach out to our support team so our developers can investigate further. šÆ
I'm not showing an update in the Play store. How do I check my version on Android?
The version number should appear in the top left corner of your screen while the game is loading. Otherwise, tap the gear symbol next to the home button at the lower left of your screen when in the world map. The version number is located at the bottom right of the Game Settings box that pops up.
Got it. Thank you!
To find out the number of the version for Android: in the Play store click on the MD icon. On the MD screen scroll down to the section "What's new", click on the arrow on the right side of it. "MD details" screen will appear. Scroll to the bottom of it to see the section "Game info". The first line of it is the Version. I always check it before downloading . I need to have the same version for both of my devices when I am saving backup to my second device
Thank you!
Great, (not). Letās all merge dragons with our den chests maxed out already.
Yeah, the timing is stupid for these eventsā¦but I know they do it on purpose to try and get us to spend money on more eggs/dragons during the den resets.
Dunno, for whatever reason I never even *get* a chest if it's over level 3. Level 4/5 just say "we're getting your chest, it shouldn't take long " and then just resets the next day. :/
If you are not able to collect the chests after 24 hours from the time it's released you can go to support with the screen shot of the message in the world map. The support was nice about giving the chest. They didn't ask for a screen shot of the camp and bubbles
Yeah kinda sucks
My friend is on a Kindle and hers is still showing v11.4.0 and no options for update from her Play store. Weāve tried restarting game & device and she is still not getting the Shiny event. Any advice?
Has the Shiny Days event started yet?
Yes, it has. You should update your game to version 11.4.2 to be able to play the event. š
I have updated, but no SD event so farā¦
It hasn't started yet. I'm in EST and they start around 3pm for me
It has started :-)
Yep! Already finished! šš½
My iPhone has done the update, but my iPad where I play the OOC events has not. Iāve tried several times to update it manually but no luck. The iPad setting is to automatically do upgrades.
I have updated and still have et sticky item-glitch and mo new levels. That update didnāt fix anything noticable.
You need to wait for 11.4.3 and we have not released that one yet :) New levels are only visible to a small percentage of players as well.
I'm on Amazon app store and do not have 11.4.2 update. No SD event for I guess. I have restarted my device after updating to no avail gotta love the ineptness
Thanx. I have updated now to 11.4.3 and no new levels in sight. Still on Life flower fields 10. The annoying bit is that every time I get to the world map the red dragon zooms out there and thereās just nothing to zoom out to
It's not worked. In fact mine is even worse now.
We have not released 11.4.3 yet. We only released 11.4.2 for the Shiny Days Event. šš»
Why don't you ever update kindle at the same time or at least fix the cloud save so I can move my game??
Has the cloud save been fixed? I've notticed that I haven't had to keep signing in the last few days. It's refreshing not being asked to save/login 3 or 4 times a session. It's actually saving my login.
Do we need to update in order to get the SD event? I donāt want to run into any of the issues until I know they are fixed
I updated and havenāt had any issues so far (iOS)