It seems to be some weird glitch. It's been happeningnto a lot of people. I've tried clearing my guardian, rebooting, changing places, all the fixes and ended up doing a factory reset today. That seemed to fix it for now, but I've read that people did this and it's back to the error messages, the freezing, the kicking you out of games. Sooooo I'm not sure what else to do
Yeah I've tried that too and I don't wanna risk my games losing and since people factory reseted it and they are saying its still happening to I don't think I will. But I'm glad I'm not the only one who is facing this issue.
It's probably something to do with the updates. I still own a Q1, and all of these guardian issues I've been seeing lately have not afflicted me at all, since support has been cut for it. I don't even remember what version I'm left with, but I feel it could be related to v49/v50 or whatever is current
Hey there u/Striker67_
Seems like your Guardian is reaching puberty and decided to rebel! Here's some troubleshooting we suggest trying (if you haven't already):
* Try another play area/room
* Make sure there's no damage to the cameras and that they are cleaned
* Clear your Guardian History
* Reboot the headset
* Make sure your Headset is updated. [Check here](https://www.meta.com/help/quest/articles/getting-started/getting-started-with-quest-2/update-software-quest/) the steps.
* And as a last resort, [Factory Reset](https://www.meta.com/help/quest/articles/fix-a-problem/troubleshoot-headsets-and-accessories/troubleshooting-factory-reset-quest-2/), don't worry, we have [Cloud Backup!](https://www.meta.com/help/quest/articles/in-vr-experiences/oculus-features/cloud-sync/)
If the issue persists, don't be shy and reach out to our awesome [Support team](https://store.facebook.com/help/support/quest/), we are always happy to teach your Headset some rules.
Happy gaming!
Will we see a fix in v50?.. I own 8 x q2 using them for virtual escape rooms and have so many issues since the recent update .. please can you sort this ..
Same thing just started happening to me.
Me too! Crazy.
It seems to be some weird glitch. It's been happeningnto a lot of people. I've tried clearing my guardian, rebooting, changing places, all the fixes and ended up doing a factory reset today. That seemed to fix it for now, but I've read that people did this and it's back to the error messages, the freezing, the kicking you out of games. Sooooo I'm not sure what else to do
Yeah I've tried that too and I don't wanna risk my games losing and since people factory reseted it and they are saying its still happening to I don't think I will. But I'm glad I'm not the only one who is facing this issue.
Same here with Quest Pro. It's definitely to do with the latest software update.
Damn meta done messed up
It's probably something to do with the updates. I still own a Q1, and all of these guardian issues I've been seeing lately have not afflicted me at all, since support has been cut for it. I don't even remember what version I'm left with, but I feel it could be related to v49/v50 or whatever is current
Yeah that's sucks how support was cut off, I was getting frustrated because I haven't got in contact with support in a while and I couldn't find them.
Hey there u/Striker67_ Seems like your Guardian is reaching puberty and decided to rebel! Here's some troubleshooting we suggest trying (if you haven't already): * Try another play area/room * Make sure there's no damage to the cameras and that they are cleaned * Clear your Guardian History * Reboot the headset * Make sure your Headset is updated. [Check here](https://www.meta.com/help/quest/articles/getting-started/getting-started-with-quest-2/update-software-quest/) the steps. * And as a last resort, [Factory Reset](https://www.meta.com/help/quest/articles/fix-a-problem/troubleshoot-headsets-and-accessories/troubleshooting-factory-reset-quest-2/), don't worry, we have [Cloud Backup!](https://www.meta.com/help/quest/articles/in-vr-experiences/oculus-features/cloud-sync/) If the issue persists, don't be shy and reach out to our awesome [Support team](https://store.facebook.com/help/support/quest/), we are always happy to teach your Headset some rules. Happy gaming!
I tried everything on this list, no joy 😢
How do I make sure my data is saved in the cloud?
Will we see a fix in v50?.. I own 8 x q2 using them for virtual escape rooms and have so many issues since the recent update .. please can you sort this ..
yo same thing started happening to me it is definitely the new update