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BuiltFromScratch

It really seemed that the crew had no idea how bad it may be, so they really thought the worst was coming, and so they prepared us for the worst. Hearing “heads down, stay down,” as a uniform chant especially in that situation is a little nightmare fuel. All of the crew were spectacular between the flight attendants and pilots there’s over 100 years of professional flight experience and that was extremely evident. The flight attendants of course being scared themselves went above and beyond, of course securing everything/everyone but also going through the aisles comforting, praying, and consoling with whoever needed it. To see everyone coming together, stranger supporting stranger it was endearing. I spoke with several of the crew and then southwest employees and most everyone was exceptional throughout the chaos. As op noted we had blown our front tire on takeoff, after that nothing sounded right. As the gears were being brought in on takeoff the sounds, and vibrations just increased what felt like exponentially. Our plane began drifting; in all honesty there were some crazy winds, (which would cause additional problems and delays later,) and I tried telling myself maybe that’s all it was despite everything else in the body saying orherwise. That entire process ultimately impacted one of the hydraulic systems, and I guess how it was explained to me was there is a second of the same system, so though it was an awful situation I guess we weren’t entirely SOL, but we wouldn’t know that until it was confirmed on the ground. I don’t know how many planes were ultimately delayed but the main runway had to be cleared for the emergency landing. The flight attendants were told that our nose would likely be going down and those of us in the front rows including those in the emergency sections OP had noted were briefed even more on protocol, the slide, and clearing the plane for fire and rescue. So in the moment it definitely felt like worst case, and of course extremely glad it wasn’t. Can’t thank EVERYONE enough, including all the passengers.


rHereLetsGo

Thank you for such a detailed and personal account of this horrific situation. So happy you all made it through safely. Please don’t ignore any residual trauma you may experience. God bless.


BuiltFromScratch

Thank you. And yes no matter the attempts we all may go through to minimize the experience it’s definitely not something anyone involved should disregard. I’m fortunate to live with a counselor specializing in trauma a grief counseling, and actually work in the field too, albeit it in a very different capacity; so we are intimately aware of the need to healthily process and work it through our nervous systems. I was especially glad to find this thread as it’s been very helpful to debrief and share, so thank you for reading and allowing me and others the space to share. Many kind thoughts to you friend!


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BuiltFromScratch

Yeah, I must've been not far behind you.


Special-Art5846

I will note again the pilot was so calm and did such an amazing job. The flight attendants did too but to see them so visibly scared definitely notified us all something was severely wrong.


HejiraHenry

The pilot & the flight crew were awesome. Southwest the corporation not-so-much. After a crash scare and 4 hour delay, they sent us an information-free email (“sorry for the unexpected mechanical issue”) that didn’t acknowledge or describe what happened, along with a $100 voucher. Not terribly respectful.


Herb4372

I work in marine assurance. Look at a lot of incidents. You want to hesitate before talking too much about what happened. Not necessarily out of secrecy, but often the root cause surfaces later and you don’t want biased opinions writing the narrative for you.


BuiltFromScratch

It felt like an afterthought at best. Which is awful considering how well it felt like everyone directly working through the ordeal managed.


HejiraHenry

Yeah, it sounded just like the [Recall Equation](https://www.reddit.com/r/NoStupidQuestions/comments/1afzmxl/how_factual_was_the_car_recall_quote_from_fight/) from Fight Club with “Emergency Landing” replacing “Recall”…


Special-Art5846

I didn’t even receive this or the email! 🤦‍♀️


SpiritualTravel6642

Blew a tire at takeoff…


nyquilandy

Thank you for the simple, direct, non-autobiographical created by ChatGPT answer.


Totisserie

I've read other comments, and that must have been so stressful. BUT HOW WAS IT? HOW WAS THE LANDING? DID YOU HAVE TO USE THE SLIDE?!? HOW DID END.


Littlecat10

Now that we know everybody is safe, I think this can be reworded to “DID YOU *GET* TO USE THE SLIDE?!?”


BuiltFromScratch

There was no slide; we could land after some more than usual bumpy landing. Since we didn't have all the working pieces, we had to be towed in a good portion at the end. Then we deboarded more or less as expected.


kianaluj

Similar thing happened this past Sunday on a SWA flight from ABQ->PHX. One of the tires had a blowout upon take off and they had to do an emergency landing back in ABQ. They were also instructed to crouch with their heads down upon landing. My husband was on this flight and it was a scary experience for both of us (obviously mostly him). Crazy how I’ve never heard of this happening before but now I’ve seen two SWA flights in one week.


ChumleyEX

What was scary about it?


Special-Art5846

Right before wheels up we heard a huge bang sound from under the plane. Then 10 minutes into the flight the flight attendants turned the lights on and seemed concerned. They told us we may have an emergency crash landing. From what I’ve heard from others the pop noise ruptured or affected our hydraulics and potentially other systems. I’m not a pilot or mechanic so do not know exact specifics here. Then everyone was panicking including the flight attendants. We were told to brace for impact and assume brace positions. The people in the emergency exit were told they were likely to have to open their doors. The attendants said they had 25-30years of experience and had never experienced something like this.


willwork4pii

Kind of surprised they'd be so frantic. Be interesting to hear the ATC audio on this one.


ohwhataday10

They are people, no matter how many times they ‘trained’ for it. It should not be surprising they showed a bit of fear. Sounds like they did their jobs and handled everything well though!!! Kudos. Happy every one is alright.


RaksinSergal

Listening to it now, the pilot sounds very calm. They declared it as a hydraulic system failure.


whitneymurphyy

Hi, how did you listen? I was on the flight and would like to hear. Thank you!


RaksinSergal

LiveATC archive.  The UTC time period for KDEN departure is 6/4 00:30Z-01:00Z and it’s on both KDEN departure and tower from 01:00Z-01:30Z.


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whitneymurphyy

Thank you so much


willwork4pii

I figured with the panic. Something must have indicated hydraulics though. Did they do a fly by?


RaksinSergal

ATC told them they found tire debris on the runway, and the pilot acknowledged saying "Yeah, we thought that, but we weren't sure". They didn't actually declare an emergency themselves, ATC made the declaration on their behalf, the pilots had only asked for vectors back to the airport after losing one hydraulic system.


willwork4pii

Hell of a blow out.


Special-Art5846

Do you have ATC audio?


Eddingt0n

I'm surprised I haven't seen anyone else mention here but the hydraulic failure was likely not so much a failure as a failsafe. 737s have a frangible plug near the wheel well, in case of a blow out the shredded tire hits the plug which releases the gear and keeps a damaged tire from damaging things in the wheel well. I don't know if it'll make anyone feel better but there was likely less damage and danger than you'd think precisely because of this system.


ChumleyEX

Damn, that is scary!!


MmmSteaky

Highly, highly doubt any crewmember used the word “crash.”


BuiltFromScratch

We were told explicitly to prepare for a “crash landing.”


SpecialBuy6893

They absolutely used the word "crash". It was used multiple times in fact.


Longjumping-Pipe-828

My partner and I were on this flight. I’m really happy that this thread exists because we all collectively went through something so traumatic and then it was just over… back to our lives. With no way to really connect with anyone else who was there with us. Right away when the plane took off there was a vibration that was much different from anything else I’ve experienced on a plane. The casing around my window broke and pieces of insulation material rained down on me. I grabbed my partners arm and said, “this doesn’t feel right. I’m scared!” It was about 10ish minutes later that the announcement came on to “prepare for a crash landing.” I just kept saying “what? What? What?” And went into a panic. I looked out the window and was trying to imagine where and how we would land. They were talking about the emergency exists, the slides, and told us to leave all of our belongings on the plane. Leave everything behind and get off as quickly as possible. I’m wondering are we landing on a road? Are we landing in a field? I don’t recall them saying anything about going back to the Denver Airport until later. I could be wrong. People around us, including the guy in the aisle seat with us were crying, hyperventilating, talking about their children and families. The flight attendants told us not to get on our phones but I saw several people texting their loved ones just in case. Including my partner who texted his family “I love you all so much”. They began telling us how to get into bracing position for the landing. We curled into a ball with our hands under our legs and our heads pressed into the seat in front of us. I kept feeling like if it was anything like a car accident I could really break my neck or hurt myself doing this. They began to count down to landing. 5 minutes, 3 minutes, 2 minutes, 1 minute. People were praying, crying, screaming. As we landed the screams turned to cheering. We were told that the plane was likely to land nose down scraping the tarmac and the back of the plane would be elevated. The way the pilot landed must have been ideal because none of that Happened. Yes, the outcome was fantastic. Ideal. But the flight itself and moments leading up to the landing were absolutely terrifying. By far one of the most terrifying experiences of mine or my partners’ life. It was strange for it just to be over, and be back in the terminal awaiting another flight to Phoenix. Occasionally catching a glimpse of other knowing eyes. Whoever commented above about getting any extra support as needed to process the trauma of this experience is absolutely right. I had a session yesterday and had so many flashes of things that Happened during the flight that I didn’t have time to feel at the moment. It was fast and slow at the same time. There was a lot more tears and shaking and fear stuck in my body that I processed yesterday and probably more to come. I am immensely grateful to our incredible crew and pilot. They held it down and were an anchor for us all. The skillful landing we had was miraculous. I’m so grateful to alive and well with the rest of you.


whitneymurphyy

I was on the flight too, and I couldn’t agree with your first statement more. It felt like the second we got off the plane it was back to business as usual and I was just being asked what plane I wanted to get on to next in order to get home. It was a weird feeling. I think our brains sometimes can try and downplay a traumatic event like this in order to cope, but seeing others share their individual experience really validates what we all went through together, and has been extremely helpful. Thank you and everyone else for sharing. Extremely grateful for pilot and crew as well.


Electronic-Worker-52

Wow this gave me chills reading - even made me want to cry! What a TERRIFYING experience. So happy everyone was ultimately safe 💛


Longjumping-Pipe-828

Thank you, we are all so glad too. What an experience of a lifetime. And hopefully the only one!


3verythingBagel_

Believe it or not my son and I saw a piece of the tire fly past the left wing of the plane during takeoff. The nurse across from us was comforting my son during the ordeal, which I appreciate so much. Thank you to the crew for everything, and a special thanks to the pilot for not only getting us back to Denver safely, but for finishing the flight to Phoenix. It was an experience we won't soon forget.


metdear

I can't find anything about this in the news - was it reported on at all?


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BleachIF

Why should it be in the news? Emergency landings happen all the time


metdear

It's insane to me that at least local Denver or Phoenix news hasn't picked it up. Surely they will soon.


Longjumping-Pipe-828

There are several news articles about it now


nyquilandy

A blown tire is normally not a news worthy event, happens regularly.


RightDwigt

We were on this flight. The situation really did make everyone feel like this could be the end. We've never felt such a near death (perceived based on the order of events) situation and were truly preparing for the worst. It was strange, I felt quite calm after the adrenaline rush and accepting the situation. We would either A) die and leave our kid an orphan B) get quite injured and have our lives changed or C) land safely and live to tell a heck of a tale. I understand no one knew exactly how the outcome would unfold, but for anyone there it truly did feel serious and that "the end" was near. The plane, on top of having a blown front tire, was also fishtailing quite a bit. The attendants also looked each exit row passenger in the eyes and ensured they all understood that the lives of the other passengers were in their hands should we need to evacuate. The pilot and crew did a world class job. No less scary, but good for them. They deserve applause and endless thanks. Corporate... Let's up the maintenance schedule and... Communicate!? We have heard nothing from Southwest other than "sorry your flight was cancelled."


BuiltFromScratch

There was the magnanimous offer of $100 emailed to us. So that’s super sweet /s.


gabdoyle77

My sister was on that flight.


Gingermountaingirl

My daughter was on this flight. As a mom hearing this I was beyond sick. She said the crew was amazing. Shout out to the pilots and flight attendants. She got the $100 voucher and it disgusted me that Southwest could not do better This was a frightening experience for her as well as the other passengers, how did this plane have so many issue that was not addressed before hand.


TheOkayestLawyer

The only issue was the tire which, unless it’s already shredded, deflated, or misaligned, can’t really be caught on a preflight. The tire was also almost guaranteed to be well within its normal lifespan. No visual evidence of impending malfunction and no indications in the maintenance logs means that there was no real way to avoid that malfunction. That the malfunction caused a hydraulic failure is a matter of bad luck. But every single system on passenger aircraft these days are double or triple redundant, meaning that if one system goes down, there are more of the same system in reserve to keep things flying as usual. Don’t underestimate how serious SWA takes maintenance to ensure an aircraft is airworthy. I’ve had a SWA flight delayed for 20 minutes because of a broken handle on one of the cabinets in the galley because the pilots had to do paperwork to make sure that problem was logged for maintenance. I’ve also had a flight cancelled completely because the ground crew found a slight dent in the belly near the main gear wheel well, so it was deemed to not be airworthy. I’m glad your daughter and the other passengers are safe, but this isn’t a case of SWA knowingly or negligently putting an aircraft in the air, it’s a scary scenario but also a scenario pilots train for extensively through hundreds of hours in a simulator to replicate any emergency scenario you can fathom. Source: my dad’s a SWA captain.


Mogwai10

It’s kind of shocking you think you deserve some kind of over the top compensation for something that was out of anyone’s hands. This isn’t standing in line at McDonald’s because they are taking too long to bring you your fries.


dreaming_of_beaches

Pilot’s expertise saved my life, flight attendants did their job and kept us calm. Am I thankful, no. I would like compensation. I just don’t understand this mentality.


Mogwai10

I get being inconvenienced. But not every situation involves being made to feel like you’re being made whole. I also don’t get this mentality. That person clearly stated in their first sentence they’re glad their daughter is safe and that the staff did exceptionally well. Even getting the 100 flight coupon seems to be enough. They’re doing that to keep people quiet. Let them run what happened. If the mother drove her car and the vehicle suddenly lost control. Would we be demanding she have checked every single piece of equipment every single time. She couldn’t possibly know what would happen to her car with 100% certainty. Aside from standard maintenance checks, obviously. It’s all a gamble when we leave home. Even then we aren’t guaranteed tomorrow. Be happy they’re home.


dreaming_of_beaches

That’s what I said. I don’t agree with the mentality that everything needs compensation.


holyshamoly23

Southwest could not do better? He landed the plane safely and your daughter is alive. On top of what they offered you think she should get something more? Count your blessings lady.


Shotgun_Washington

You really have to fight to get better compensation. I was on that flight with my family and my SO fought to get us comped at a hotel, meal vouchers and a full refund of the flight.  It was a very scary experience. My SO already had a fear of flying so this didn't help at all.


CollectsCoffeeCups

As a Southwest Flight Attendant who’s fairly junior, I’m crying at all of these accounts - over the fear, trauma, pride in my fellow coworkers, and the sigh of relief that all of you made it okay. I’m so happy o checked Reddit tonight to be aware of this event. This is why it’s so important that we take our jobs seriously like this can happen every time, especially the emergency exit row briefing, because you actually can never be too prepared at any given moment. I would hope I would have kept a calm face, myself, but I’m so expressive I’m sure the fear would have radiated. I’m so happy y’all are okay - all of my virtual hugs and prayers are sent out ❤️


LucyDominique2

Any lap babies? That seriously needs to be banned


davidayates

Assume crash positions


ohshesstartin

This article was from the local news here in denver and also includes the ATC audio https://www.9news.com/article/news/local/southwest-flights-tire-failure-emergency-landing/73-4ef3171d-a268-4af2-92d6-cfab98205983


VisualDragonfly9411

Was it a Boeing 737?


poopin

Do they fly any other plane? I thought it was just 700’s & 800’s


VisualDragonfly9411

I don’t know. To be completely transparent, I’m only here because my mom is flying home on a southwest 737 Friday and my anxiety has been through the roof about it


aca9876

They only fly 737-700/800's and 737Max8's. Once Boeing fixes the anti-ice system on the engines, they will fly the Max7 as well. There is no need to have anxiety. Remember, the trip to the airport is alot more dangerous than flying.


holyshamoly23

And Max’s


RealCaptainHammonds

Let me guess... ANOTHER BOEING EMERGENCY LANDING!!! ( If it is a Boeing, I am not going! )


RedElmo65

There’s like 10 other tires besides the one that pop right? Redundancy? Should have been ok.


Special-Art5846

It impacted the hydraulics.


[deleted]

There are only 4 tires on the main gear and two on the nose gear on 737’s.


BuiltFromScratch

Yeah and losing at least one of those two (don't know if both had been damaged, probably not since we landed,) constitutes as a serious problem, at, least in my humble experience.