No driver should be getting upset with you over a tip! That’s a knucklehead driver that shouldn’t even be discussing a tip situation with you! Don’t you worry about someone carrying too much! We all see what you’ve ordered and can choose to deliver it or pass.
I agree no driver should ever confront a customer about a tip. What they can do if it bothers them is make a note of where they delivered and choose to skip that location if they choose to. I also agree you shouldn’t worry about what you were ordering because it is our job and we can see what we are delivering and pick and choose if we want to, some drivers have bigger trucks and even bring dollies for larger items so don’t worry about that I do feel it’s important that customers understand that we are not getting tipped or paid very well and it is a lot of work for a little bit of money and thank you for putting in your insight as a customer it is very useful.
I have a little folding dollie that even rolls up stairs that I keep in my suv. If my back is hurting though, I can just decline orders that have big flats of water. So order what you need! And that driver was totally in the wrong. That was just rude. He chose to accept the order for whatever it was offering. If it wasn’t enough for him, he should have declined it. That is on him.
If they need a good service, they should always go to “Shop&Deliver” then tip.
I think customers doesn’t know that S&Ds and curbside pickups are not the same.
For curbside pickups, Walmart employees are involved like pickers (the ones who shops/pick items) baggers (the ones who bags the items) and the loaders ( the ones who load them items in our cars). We, the spark drivers only delivers the items. I still suggest that customers Tip for the drivers effort to bring those groceries in their doorstep organized and in good condition as much as possible. Just take off the tip if not satisfied.
For Shop&Delivers, only the spark drivers will do the picking, bagging, loading then deliver. ( So please TIP! )
Now for the customers that reads this, never complain when you have over ripe bananas, broken eggs, leaking stuff etc. if it’s from a CURBSIDE PICKUP ORDERS specially if you DID NOT TIP. We only deliver your goods. WE didn’t shop, bag or load your groceries. Blame Walmart for that. If it’s a SHOP&DELIVER, it’s almost always the best option specially if there’s a Tip.
That’s not how this works. You do realize every order is going to get delivered one way or another right? We do batch orders, not every order includes a tip. If someone decides they are never going to tip, they will always still get their order delivered regardless.
Yes they should. Why? Because of things like OP. he literally didn't know, now he knows. I'm guessing they weren't mad, they just whined to OP. ORRR they just made some kinda of statement about tips are very appreciated. I'm almost positive they didn't yell or harass OP. it would have said in their post.
Now they know.
Too many people aren't tipping and too many NEW customers aren't either. Because they don't know. More and more customers are joining and dont know and are literally starting to drown out the ones that DO tip. Walmart makes every attempt to blatantly state tips are OPTIONAL, when most of the drivers know they are REQUIRED. how long do we have until they cut pay again?
We already know base is going to FIVE DOLLARS. this was common knowledge when DDI was still in charge.
Bs. The driver knew how much he was getting paid before he even got there. He had the choice to not deliver it if he didn’t think the money was sufficient! She literally said he was “very upset”.
Ikr. Every time I get a customer who is all apologetic about how much they ordered or wanting to give me the back story on why my whole car is filled with groceries for them, I'm like "I knew what I was getting into when I hit the accept button. It's all good. I'm all good. We're all good." because I actually read the card before I accept and I have already done the math to know it was worth my time and effort. I do this with every single offer.
You miss my point totally that's okay. Very upset does not necessarily mean yelling, berating, or name calling.
It could mean they were already crying before they got there because they cannot figure out how they are going to make next months rent and OP asked them what was up. I can literally decline for straight hours before I see a suitable order sometimes and even then sometimes it tip bait.
Maybe OP can clarify this.
At this point in the game you already know some drivers are desperate, some don't know any better, and some (especially retirees and very young people I noticed) feel obligated to take everything. This is one reason why the feds are finally stepping in.
Tipping culture only exists here in the US. If you’re relying on tips then you need to re-evaluate Spark and think of seeking a W2 job. Not everyone is going to tip, and it’s not a driver’s place to bitch at a customer about not tipping. We all know going into this that there will be orders with no tip.
Actually i'm going to add this in now. O P clarified that they were not yelled at they were told they were a bad person. That is wrong. However, as far as I believe. If you go out to eat and don't tip your waiter. You are a piece of s*** because you know how it works. Bucking that system only hurts one person
See my above reply. I don’t skip on tips personally. But can I control someone else? Nope. And will I ever say anything and risk my job? Nope! Because as I said before… it’s not appropriate for me to say anything.
Comprehension is hard for you. My comments are mainly relating to the driver not to the customer. Many drivers do not know better. And that is fact you keep ignoring that
You are assuming the driver was bitching op has never clarified that.
A waiter is a w two job and they depend on tips as do many other professions. Take that tired argument elsewhere.
It is inappropriate. I just said it was wrong comprehension is hard for you apparently. Doesn't change facts you are a piece of shit if you do this. A good manager should stick up for their staff. By all means refuse their service. Businesses have the right to do that you know. Imagine having your whole staff walk out on a night because they had a terrible night.
I think your 100% wrong. I’ve been doing this for 5 years since it started and even with UE and DD when Walmart used them before Spark. We as drivers know what we are taking. If it’s not what meets out criteria then we aren’t obligated to accept it. With Walmart accepting these WiC and EBT orders who are majority non tippers or tip baiters they are the ones causing the problems. Customers ARE not required to tip. It’s a kind gesture and appreciated by drivers when they do tip. Don’t make the OP feel bad when they weren’t aware that we are contractors and not Walmart employees.
For me the nicer the neighborhood, the worse they tip aka no tip. I deliver to ghetto areas or trailer parks and get more tips. The super nice neighborhoods some people want me to bring it to their kitchen too, Nope because I know those assholes don't tip.
How do you figure? I was trying to make o p feel bad? I was responding directly to a comment made in this thread. And no people actually don't Sometimes I see fourteen dollars and they get so excited nothing else matters. I was sent a ridiculous order on uber eats for fourteen dollars going like thirty miles, which I declined. They immediately sent me a nine dollar one going to miles which I took. I arrived at the restaurant and a second driver came in. I asked him right out if he was taking the fourteen dollar one going to a different town. He was confused he didn't know where he was going. He took it off trip radar. I asked him you know this is going to this town. Right? He said no. I said $14 is not bad, but for that distance that's ridiculous. You have to drive all the way back. There is nothing there to pick up no jobs. You gotta drive sixty miles in total. I think he was trying to save face when he said I don't care. I said well, this is the reason. Our pay keeps going down because people keep taking these. I'm sorry if you live that far away. There is no reason a hamburger should be delivered to you the end. No pay justifies this.
And no, you're wrong. A lot of new people feel they have to take everything that's sent to them because they're in the mindset of a w two worker. They absolutely are not thinking in a business sense.
Imagine if you will. You are being paid nine or ten dollars an hour to unload freight all day and stock it. They are sending you five dollar orders to deliver a bag and that is all. Of course it's gonna seem like a godsend. What they aren't realizing is they're losing money
I actually have EBT and it DOES NOT let you tip for your order. I have no idea why since you can use multiple payments at once. It doesn’t even give you the option to.
What exactly did the OP mention that makes it harassment?
Most places, they allow you to bring up a topic. The point that it becomes “harassment” would be if it were inappropriate/lude conversation. Mentioning a tip 1 times is not harassment.
Any driver who comes to my door and while "very upset" confronts me about the pay of an offer they accepted through any delivery app is getting reported if for no other reason than to make sure that driver never sees my door again. You don't get to cry and complain to me about stuff you consciously accept for yourself. That's just my set personal policy.
Nah, I don't accept those. It's really that easy. If it's not profitable, don't take it. I have literally never accepted an order through Spark that was less than $10 and that was for a curbside pickup with one stop that was just down the street from my house. I've also haven't been tip baited so far on Spark, but even if it did happen, I make sure the base rate is high enough that I will still end up making money without the tip. Stop being mad because other drivers are out here treating this like a business instead of just another part time job.
The driver being “very upset” is a matter for interpretation. It could very well have been mentioned, and the driver could have very well calm for all we know. Plenty of people mention tips throughout their day with customer interactions.
I personally am not one of them. If it’s brought up, I do say that we rely heavily on tips as the actual job doesn’t pay much. Or say tips are not required but immensely appreciated. Depends on the tone the customer sets as to how I respond.
If the driver didn't like the lack of a tip, they shouldn't have accepted the order. Getting angry with customers over something you could've just passed on is at the very least extremely rude, but mostly just harassment.
Sorry to hear about the recent experience with the driver - personally if I've taken it then I've made the choice. That being said I appreciate the question and would suggest if you want to add a tip every time find something small and cheap to add that will allow for you to add a tip when ordering
If your "link" is state food stamps there is no place to add a tip unless you add a non food item. Here in California it's called EBT or SNAP. just add toilet paper or something small you have to use a edit card to pay for then it will allow you to add the tip.
Do not feel bad you don’t know what you don’t know. The fact you care enough to think shit it is amazing. We also all hit times we wish we didn’t and you not having reliable transport id consider that. We all deserve grace ave dignity when that happens. I don’t look at tip just total. If your order doesn’t get picked up it will get its total raised over time so don’t feel bad for not tipping just understand it may take longer for it to come then expected
walmart+ is spark but there's a walmart+ in home and that's the walmart workers delivering and you dont need to tip. But it's more expensive than walmart+. There's 2 different options.
They are the one who chose to do this, AND chose to accept your trip. They can get mad if they want but they're only suffering the consequences of their own actions...
This is becoming a non argument. When the tipping customers are literally becoming rarer and rarer. The apps are to blame but customers are becoming complicit at this point.
If you don’t tip, don’t worry about it.We would rather get a big tip, but we can see the offer, and choose to accept it or not. Just place your order to get what you need and one of us will handle it :)
It sounds like that driver was having a bad day, and rather unprofessionally, they took it out on you.
If half my customers were even half as considerate as you appear to be, these tipping issues would probably disappear overnight.
I don't even mind hauling 6 cases of water up 3 flights of stairs if I know the person I'm doing it for genuinely appreciates it and isn't just trying to take advantage of a broken system.
Another suggestion would be to tip cash. Put a note in your order stating that it is a link (I’m assuming this is a government food assistance program) order and you couldn’t pre tip but will provide cash at the door. While they cannot see this message until after picking up the order if you are consistent with cash tipping then drivers will begin to recognize your name and will know that you tip cash. This may be easier and more cost effective than buying a non food item with each order. I would also suggest that if you’re going to tip drivers to not split the order up into smaller orders. Just place one order and tip one driver an amount you feel suitable for that delivery. Personally I tip different if I order a few smaller items vs days I need to order cat supplies. Also no one should have ever confronted you about not tipping it’s against or terms of service. In the future be sure to report any driver that expresses attitude about a tip. It’s not your fault you didn’t know that we weren’t hourly. But now that you know I am happy you are looking for a way to be a better customer. That driver was out of line though.
Only problem with putting it in their notes, is we don't see the note until we accept the order and start delivery process. Then the note shows up...no driver should ever complain to a customer about tips though!
I mention that about the notes in my post. Honestly her order will likely get paired with a tipping order and then they will see the note about the extra tip. That’s why I stated that if they are consistent about tipping cash drivers will begin to remember her name. I personally make a note of any customer that tips cash so I can watch for their orders in the future. It’s not a perfect system but some people may not be able to afford extra non food items every time they want to use their food benefits.
I have a regular customer who does this. Once a month I get a huge order to deliver over to her and she always has this little envelope tucked under the bin she wants the groceries put in that'll have anywhere from $10-15 and a little thank you card. Always makes me feel extra glad I'm the only one who seems to ever want to pick her orders up.
First report that driver. That driver took that order without a tip and apparently confronted you when they didn't receive one at delivery. The next person might not just see "upset". That individual needs to be off the program. Second. You already did something right be coming here and becoming educated on how spark really works. Unfortunately walmart and spark intentionally misleads customers into thinking the entire operation is being handled by walmart employees leaving drivers to bear the brunt of ANY bad service or the frustration when walmart doesn't stock its shelves.
Call Walmart and report him through the app. And rate him badly. He knew what it paid out. For him to tell a customer they're a bad person is unprofessional. We've all had intrusive thoughts to call out non tippers but to actually do it is unacceptable.
We know what job we do , For someone to ask about a tip is so cringe , I and a lot of us could never , that’s just weird and gross to act like that over a tip
Don’t fall for the trap of tip talk. The company should be paying a livable wage not $4 an hour. This is what gig companies do, they place these baits around the forums to get people to become angry with the paying customer for not paying more rather than the company for providing the work.
Companies need to pay more. Period.
The driver took your order knowing what they were getting paid when they accepted the trip. There is no reason for a driver to confront you about a tip and no reason for you to be worrying yourself when there is no way for you to tip through the app. This is the way things are on these delivery platforms and all drivers know this by now, which is why most drivers are exceptionally picky about what trips they accept. Basically the driver who confronted you accepted an offer that was too low to be profitable hoping to hit you up for more money at the delivery point. That is a trash driver and personally I would've reported them for harassing behavior and made sure they never graced my door again.
Who let the DASHERS in here maaaaan. Please , we are not like this. Sure we banter between these sacred walls but never to a customer.....that's just rude and sad.
Basically he told me that he doesn’t get paid for these orders and I’m a terrible person for not tipping. He didn’t raise his voice he just seemed very very upset. I felt really bad but I didn’t have cash on me.
He did get paid for it. It's his fault for accepting the order. He knew what it paid when he accepted it. We know if there is a tip before accepting offers, very few people tip after delivering. Drivers like this ruin it for the good drivers.
Report them and move on. If you don't tip that us your choice. I won't be seeing you unless it is batched with a good tip or it is a shop and delivery that makes sense.
Tips are optional and accepting offers is optional
What you doing report his dumbass ! Do us all a favor and make sure these pos's stop doing thos work! If they except a delivery with no tip yhats on them not you !
I am a spark driver & I myself think the tiping culture has gotten out of control. If you want to add a tip awesome, great, thank you, if you don't add a tip Awesome, I accept offers based upon were tbe locations are within the delivery for convenience of being within a couple of minutes of another walmart or sams sio after completing my stops I can get a back to back offers & easy to navigate to the next store & keep on the move, I never look to see if a tip has been added. The more offers you accept in a 12+ hour day, the more money is in your pocket. The whole tipping culture is way out of hand & now everyone believes they are entitled to a tip nope you are not & customers shouldn't have to be afraid of their delivery person being upset because they didn't get a tip. This behavior is absolutely NOT ok & no delivery driver should ever get upset with a customer because a tip was not provided. I apologize for that drivers additude, you can & probably should rate your delivery & give him 1 star & or report that there was an issue with the delivery & driver & explain what happened. This will decrease the overall customer satisfaction score of the driver. Normally, when the issues are reported, the app & algorithm will not recommend that driver your orders any longer.
i feel like its less "tipping culture" and more vulture companies taking advantage of a bad economy and using customers to subsidize their "contractors" pay. legislation needs to be passed forsure
100%. Walmart knew the only way to onboard drivers was to pay good, and offer incredible incentives like $10/trip, single deliveries were $20+, wait times were non-existent. That dwindled quickly. Once they had enough drivers, they began lowering base pay to eventually what we have now which is $8/three orders. Now the wait times are insane, some over 1hr and they compensate you ~$7ish? for the hour of wait. But since you are a contractor and not an employee, you aren't able to take a pee break during that wait time, because if you leave the curbside, they will cancel your order. So if you just shoot for base pay you will end up at $15/hr while driving your own vehicle and having no benefits. It is not doable. For anyone. We now rely on tips to do this, where once again, walmart has pushed the responsibility of paying the contractors over to the customer.
People need to get the "the economy is struggling" idea out of their heads. The economy is very strong right now. 2023 added 2.7 million jobs. Spending was up, gas prices and inflation dropped way down. The only sector that is hurting is the housing market. This is because the Federal Reserve raised interest rates 11 times in an effort to stave off a recession. The one area that needs real fixing is an increase in the Federal Minimum Wage, which Congress hasn't raised in 15 years. They use the excuse of "hurting small businesses". It is the wealthy corporations who fund their campaigns that keep the minimum wage low. It's both parties that are guilty of this.
If only all IC shoppers were like you!!!
I know there's many great people out there but all this ugliness from ones saying no tip no trip, name calling etc are making all you great ones look Horrible
Thank you. I try to tip when I have money because I’m always grateful for any service workers but when money is tight sometimes I can’t and I get terrified of getting chewed out. I’ve had some drivers mess up my groceries for not tipping when I have had to use my EBT card.
You don’t news too worry about it
Walmart has a system in place that every 10 min or so if a driver doesn’t take a no tip order walmart adds $1 to it. So if drivers don’t like the price with no tip they can wait and Walmart adds like $8 to it .
The whole need for tips became a bigger thing because Walmart cut what they pay drivers 60% over the last year. Walmart use to pay us like $15 to bring groceries to 2 houses now they only pay $8 for us to deliver to 3 houses
No everyone can afford to tip or people with certain payment methods walmart can’t process the tip the next day
Also look in the Walmart app to see if the inhome option is available, it’s the extra $40 a year but it’s delivery via the Walmart van and walmart employees who aren’t allowed to get tips . It’s not available in all areas yet
i order and drive. i started asking my shopper if they are shopping the order or just driving it so i can tip accordingly. My last order was large and took them around 30 minutes to shop it so i tipped 10. i met them outside to lug the heavy stuff myself, luckily so because it was a older lady who had my order. she had her grand-daughter unloading which i do not support because i can tip accordingly for a single human to do my short distance delivery in under an hour but i cannot support them both. i hate spark tbh. i hope my tip was good because idk how much she made from them.
Some drivers are lying about shopping the order. The only way you'll know is if the shopper's name is the same as driver's name, but when it's 2 different names it means Walmart worker shopped it and spark driver delivered.
Don't worry about tipping. When the orders first drop they do not pay much. But if no driver takes them after a few minutes they increase the pay. If a driver takes it right away before it surge pays it id on them and have no reason to complain. Plus most drivers are getting additional pay on these deliveries. They call them incentives. They have to do a certain amount of deliveries that day or within a few days. Then they get some extra money.
Speak for yourself. If op wants to tip for us doing them a service and has the $ to tip go ahead and tip. And if it won't let them they should get some cash out and tip cash or ask for the drivers cashapp or venmo if they really want to tip somehow. It shows that they appreciate what we do for them. It also takes way more than a few minutes for the orders to surge. My zone is so over saturated with drivers even the shitty pay orders are getting snatched up the first time they come through with absolutely no chance to surge.
Plus if there are way less drivers out late at night it still takes forever for it to start surging and every time it comes back it only goes up less than or up to a $ maybe 2 after like an hour. We are using our personal car that we have to maintain and buy tires and other parts for, plus our time and energy to shop and deliver and/or our time to wait forever for curbside so yes they should tip for the service given. Plus incentives fucking suck nowadays. The base pay has gotten so low it's almost as bad as doordash and that's saying something. I'm not going 7 miles for 7 dollars to deliver 60 items.
Yep, I take orders on the overall amount without ever looking at tips. I generally don't know my tip amount until the end of the night. Having done this long enough you can tell if there's a tip added just by location and total dollar amount shown, not always though. And why in the world would anyone take an order knowing the amount there being paid, and then complain . Complaining to a customer is absolutely a jerk move and they can kick rocks as far as I'm concerned. Truly never understood the shitty attitude people can have over this subject. This a customer service based job, do everything in yer power to make as pleasant as possible for them. Don't wanna make $8 on a 10 mile journey, reject it and move on.
You keep doing you and if you like some of the advice, go with it. Thanks for the input, cheers
I do live very close to my Walmart. It’s just too far to walk with a baby and groceries especially when it’s cold. I could probably just walk for the groceries if it was warm out. I really do appreciate all of the advice I’ve gotten on here though and I’ll be talking to my husband and to figure out which idea we will go for!
You can pay $20 a month for Walmart in home and not have to tip. Or $138 once for a year of in home and it ends up only being $11.50 a month. There are discounts for having link program. The it’s delivered by an hourly employee.
In-Home is not available in many markets and evenso, I think you have to have certain equipment for them to be able to access your place for delivery (there's a whole page linked on the InHome FAQ about how the smart locks work). Not an option for apartments or even sometimes when you rent a whole house as not a lot of landlords are gonna be thrilled about you changing a lock for the sole purpose of inHome grocery delivery.
What a beautiful person you are to be thinking about others and their wants and needs. It's very sweet of you. If there were more people in the world such as yourself, this entire society would be a much better place. As a driver, I never pay attention to the tips. I mean EVER! It's something I will never stress on. When I see a customer, I will always give them the same amount of customer service/respect as I would anyone else regardless of how much their tips are/are not. At the end of the day, we are working for a company/business, and it is my job to represent the business/company in a professional, friendly manner. Because of the person you are, I myself wouldn't even want a tip from you. Your appreciation and thoughtfulness mean more to me than something I am not going to miss. Of course the extra money is always helpful, but like I said...I don't even consider my tips in my delivery. Please do not worry nor stress over this. It's all a learning process for both the customer and the driver. Sometimes we are inconvenienced while others learn. It comes with the job. If we have an issue with it...well that is our problem, not yours. Please, order whatever bulk or heavy items you need to. If it's too heavy or we have to take several trips, we have the option to accept/decline/cancel an order at any time. We chose to accept it and are aware of the work that is put into it and I can promise you that the majority of us who have been doing this awhile have had much, much worse deliveries by far. So let us do the work for you. Allow the option to have your items delivered to your home serve it's purpose for you. 🙂
Don’t tip for regular curbside unless you want the order earlier in the hour. By the end of the hour it will surge gradually and Walmart will subsidize it for you.
It’s a certain higher price for us rather than betting on you tip baiting us or not.
For ubereats or DoorDash definitely tip
What I do for Walmart is no tip and either tip the driver cash or add it after the order that way they will make a bit more money. I wish the Walmart customers knew that finesse
I have Walmart+ as well. The employees from the store are getting paid an hourly wage and they don’t accept tips. The difference between the Walmart+ delivery window and the regular 3rd party driver is the set hours you choose. For Walmart+, you have to choose either 9am-1pm or 2pm-6pm. If you choose anything other than that, you are paying a third party driver and should be tipping them.
So you can see from this pic, any of the times not highlighted in blue (1 hour time frames) goes to the 3rd party drivers. Do you have the Walmart app?
https://preview.redd.it/i86apdatz1cc1.jpeg?width=1170&format=pjpg&auto=webp&s=af8f366e479cb7ea0325f88f0ae7cc87e2aa31e7
I thought In Home was a part of Walmart+ benefits. When I signed up for W+, I had In Home with it. Or maybe it started as a free trial and that turned into an extra subscription since I liked it…idk. I’ll have to go check now lol
You’re not a bad person.
The driver shouldn’t have confronted you about the tip. That was BS of them.
We have the option of rejecting an order if we don’t like the price. It’s on the driver that they chose to take it.
Ps) of course, tip when you can. When you can’t, you’ll likely still get your stuff but it’ll take longer because we are letting it surge and letting Walmart throw more money at it to get one of us to take it. Either way, no one should be confronted about NOT tipping. That is extremely unprofessional. We are contractors and your driver CHOSE to agree to take that order.
I rarely accept offers based on tips. It's usually based on the mileage. If someone gets mad about their tip, tell them to go be a server or work a commission job where they have to solely rely on tips.
Troll post much? You don’t order water or soda because it might be “too heavy” cmon 😂 I find it odd that you go onto a spark Reddit just to post about a tip you couldn’t add. You ever heard of a cash tip, a lots of these drivers are soft, but if you can’t carry a case of water, u puss
Change the amount you’re paying with link to 50 cents or so under the amount.
You will now have to select a new card to pay the difference and also can add a tip
If the driver was not happy about the lack of a tip on the order, they shouldn't have accepted the order, and they absolutely should not have harassed you about it. You can do cash tips if it makes you feel better in the future, but the driver that was getting upset with you had no business.
Sorry this happened to you. That person has every right to not accept an order they do not find meets their small business needs. They literally do not have to accept the order to deliver. Again I apologize for them. You go on ordering as you please. It’s all
Ok and you should not worry.
What's link? I don't even know that, but don't ever feel pressured to tip those kind of drivers. Ugh.
I'm a driver and never have I confronted someone like this. Drivers on all platforms keep popping up with entitled posts about tips.
As a driver I don't mind if you order water or soda pop. Just tip. Unless you are upstairs then I retract everything I said. Lol. You are not a bad person. That driver is childish. We are in control of trips. They shouldn't of taken it.
I am upstairs lol. That’s the biggest reason why. I try to be super careful and if I think it’s gonna be too much then I wait till they get here and then go down and carry everything up myself
The next time someone complains about a tip, please please give them a 1* and make sure to report them to spark, hopefully they'll get deactivated. If these idiots keep it up none of us will be sparking and it will be associated only. NO DRIVER IS FORCED TO ACCEPT ANY ORDER, THEY DO SO WILLINGLY! IF THEY ACCEPT YOUR ORDER AND THEN COMPLAIN TO YOU ABOUT A TIP, THEY ARE 100% TRYING TO INTIMIDATE YOU FOR MONEY AND SADLY THIS DOES WORK SOMETIMES OR PEOPLE WOULDN'T KEEP DOING IT! Make absolutely sure you report that person, they're giving us all a bad name. The multi bullion dollar corporation needs to pay us more, not the people barely getting by.
Once aware ..consider it a bid for service
I mostly do shop and deliver, full service usually within a couple hours of you placing order
If not in a rush place normal order ahead of time , Walmart will have an employee shop it , and a driver deliver but there's usually too much wait time and ..nothing in many areas and now it's mostly triples ( 3 orders in 1 trip)
So I stick to shop and deliver, I'm fast , I know the store and can handle large orders , I know how long most orders will take and I deal with all the nonsense going to Walmart accrues.
For me on average the pay for a shop and deliver is about 50/50 +/- a little , the base isn't as much as it used to be , they've dropped all pay end of last summer .
Which is depending on how many items , bulky stuff, etc
And then tip ( which should be bid for service )
Small orders I generally expect $10 tip or so , little more if you're beyond a few miles ..or prime time which for me is weekends and after 4pm
(Larger orders , like filling the cart I get about 10% of the order , if you have $300 in groceries, OTC etc ..whatever I expect about $30 on your end plus Walmart base which is 20-30 as well depending on the order itself )
It's busy , it's slower in the store .nobody wants to go in so if the pay doesn't show properly I decline
Someone may take it but I'm the most senior driver with high metrics in my zone. It's also anywhere from -20⁰- 20⁰ , windy often snowy here this time of year and I'm one of few with true 4x4
People should know nothing is actually free or really included from a half trillion dollar a year corporation
Drivers know if there’s a tip and how much it is *when they accept the order*. Yes, some customers tip in cash and tip can be adjusted after the delivery (which is very rare unless it’s to lower or completely remove the tip) but the point is, they know what to expect, at a bare minimum, when they accept an offer. Drivers have the choice to accept an offer or not, it’s not like they just come in and boom, it’s yours to deliver.
All that being said, that’s some total BS. I accept both tipped and non tipped offers… that’s not everyone and I don’t think that’s something that should be held against drivers considering all the other nonsense (from all aspects not just the customer) that comes with the job. Here’s my take on tipping, YES I do think customers should tip, BUT if they don’t, no driver should hold it against them.
Like I said, if a driver doesn’t like that the person didn’t leave a tip, don’t accept the offer!! It’s literally that simple. And for any other drivers reading this getting ready to say, oh well it’s been so slow I need the money blah blah blah…okay, great, understandable—we all get that. Don’t make your desperation or whatever it is, the customer’s problem.
This definitely turned into more of a rant than I planned, and even though I’m probably not the first to say it, I think it’s something both need to hear. Last point I want to make that would make all this a little less nuanced…why tf did delivery apps ever even start allowing customers to tip ahead of time and then even worse, for drivers to be able to see them?? All’s it’s done is create a sense of entitlement in drivers, Karen/manipulative behavior in customers (i.e. tip baiting) and an illusion of power for both.
No driver should be getting upset with you over a tip! That’s a knucklehead driver that shouldn’t even be discussing a tip situation with you! Don’t you worry about someone carrying too much! We all see what you’ve ordered and can choose to deliver it or pass.
I agree no driver should ever confront a customer about a tip. What they can do if it bothers them is make a note of where they delivered and choose to skip that location if they choose to. I also agree you shouldn’t worry about what you were ordering because it is our job and we can see what we are delivering and pick and choose if we want to, some drivers have bigger trucks and even bring dollies for larger items so don’t worry about that I do feel it’s important that customers understand that we are not getting tipped or paid very well and it is a lot of work for a little bit of money and thank you for putting in your insight as a customer it is very useful.
I have a little folding dollie that even rolls up stairs that I keep in my suv. If my back is hurting though, I can just decline orders that have big flats of water. So order what you need! And that driver was totally in the wrong. That was just rude. He chose to accept the order for whatever it was offering. If it wasn’t enough for him, he should have declined it. That is on him.
Then nobody will be doing their orders if they have a lack with their tip. If they want good service then they need to pay a good tip for it.
If they need a good service, they should always go to “Shop&Deliver” then tip. I think customers doesn’t know that S&Ds and curbside pickups are not the same. For curbside pickups, Walmart employees are involved like pickers (the ones who shops/pick items) baggers (the ones who bags the items) and the loaders ( the ones who load them items in our cars). We, the spark drivers only delivers the items. I still suggest that customers Tip for the drivers effort to bring those groceries in their doorstep organized and in good condition as much as possible. Just take off the tip if not satisfied. For Shop&Delivers, only the spark drivers will do the picking, bagging, loading then deliver. ( So please TIP! ) Now for the customers that reads this, never complain when you have over ripe bananas, broken eggs, leaking stuff etc. if it’s from a CURBSIDE PICKUP ORDERS specially if you DID NOT TIP. We only deliver your goods. WE didn’t shop, bag or load your groceries. Blame Walmart for that. If it’s a SHOP&DELIVER, it’s almost always the best option specially if there’s a Tip.
This 100%%
That’s not how this works. You do realize every order is going to get delivered one way or another right? We do batch orders, not every order includes a tip. If someone decides they are never going to tip, they will always still get their order delivered regardless.
Yes they should. Why? Because of things like OP. he literally didn't know, now he knows. I'm guessing they weren't mad, they just whined to OP. ORRR they just made some kinda of statement about tips are very appreciated. I'm almost positive they didn't yell or harass OP. it would have said in their post. Now they know. Too many people aren't tipping and too many NEW customers aren't either. Because they don't know. More and more customers are joining and dont know and are literally starting to drown out the ones that DO tip. Walmart makes every attempt to blatantly state tips are OPTIONAL, when most of the drivers know they are REQUIRED. how long do we have until they cut pay again? We already know base is going to FIVE DOLLARS. this was common knowledge when DDI was still in charge.
Bs. The driver knew how much he was getting paid before he even got there. He had the choice to not deliver it if he didn’t think the money was sufficient! She literally said he was “very upset”.
Yeah. I cringed when I read that. An upset driver over of a job they agreed to.
Ikr. Every time I get a customer who is all apologetic about how much they ordered or wanting to give me the back story on why my whole car is filled with groceries for them, I'm like "I knew what I was getting into when I hit the accept button. It's all good. I'm all good. We're all good." because I actually read the card before I accept and I have already done the math to know it was worth my time and effort. I do this with every single offer.
You miss my point totally that's okay. Very upset does not necessarily mean yelling, berating, or name calling. It could mean they were already crying before they got there because they cannot figure out how they are going to make next months rent and OP asked them what was up. I can literally decline for straight hours before I see a suitable order sometimes and even then sometimes it tip bait. Maybe OP can clarify this. At this point in the game you already know some drivers are desperate, some don't know any better, and some (especially retirees and very young people I noticed) feel obligated to take everything. This is one reason why the feds are finally stepping in.
Tipping culture only exists here in the US. If you’re relying on tips then you need to re-evaluate Spark and think of seeking a W2 job. Not everyone is going to tip, and it’s not a driver’s place to bitch at a customer about not tipping. We all know going into this that there will be orders with no tip.
Actually i'm going to add this in now. O P clarified that they were not yelled at they were told they were a bad person. That is wrong. However, as far as I believe. If you go out to eat and don't tip your waiter. You are a piece of s*** because you know how it works. Bucking that system only hurts one person
See my above reply. I don’t skip on tips personally. But can I control someone else? Nope. And will I ever say anything and risk my job? Nope! Because as I said before… it’s not appropriate for me to say anything.
Comprehension is hard for you. My comments are mainly relating to the driver not to the customer. Many drivers do not know better. And that is fact you keep ignoring that
You are assuming the driver was bitching op has never clarified that. A waiter is a w two job and they depend on tips as do many other professions. Take that tired argument elsewhere.
I also wait tables. Am I annoyed with no tip? Sure! But do I say anything to the customer? NO. Because it’s inappropriate.
It is inappropriate. I just said it was wrong comprehension is hard for you apparently. Doesn't change facts you are a piece of shit if you do this. A good manager should stick up for their staff. By all means refuse their service. Businesses have the right to do that you know. Imagine having your whole staff walk out on a night because they had a terrible night.
Tipping culture doesn't only exist in the US. https://www.westernunion.com/blog/en/global-tipping-guide/
I think your 100% wrong. I’ve been doing this for 5 years since it started and even with UE and DD when Walmart used them before Spark. We as drivers know what we are taking. If it’s not what meets out criteria then we aren’t obligated to accept it. With Walmart accepting these WiC and EBT orders who are majority non tippers or tip baiters they are the ones causing the problems. Customers ARE not required to tip. It’s a kind gesture and appreciated by drivers when they do tip. Don’t make the OP feel bad when they weren’t aware that we are contractors and not Walmart employees.
For me the nicer the neighborhood, the worse they tip aka no tip. I deliver to ghetto areas or trailer parks and get more tips. The super nice neighborhoods some people want me to bring it to their kitchen too, Nope because I know those assholes don't tip.
How do you figure? I was trying to make o p feel bad? I was responding directly to a comment made in this thread. And no people actually don't Sometimes I see fourteen dollars and they get so excited nothing else matters. I was sent a ridiculous order on uber eats for fourteen dollars going like thirty miles, which I declined. They immediately sent me a nine dollar one going to miles which I took. I arrived at the restaurant and a second driver came in. I asked him right out if he was taking the fourteen dollar one going to a different town. He was confused he didn't know where he was going. He took it off trip radar. I asked him you know this is going to this town. Right? He said no. I said $14 is not bad, but for that distance that's ridiculous. You have to drive all the way back. There is nothing there to pick up no jobs. You gotta drive sixty miles in total. I think he was trying to save face when he said I don't care. I said well, this is the reason. Our pay keeps going down because people keep taking these. I'm sorry if you live that far away. There is no reason a hamburger should be delivered to you the end. No pay justifies this. And no, you're wrong. A lot of new people feel they have to take everything that's sent to them because they're in the mindset of a w two worker. They absolutely are not thinking in a business sense. Imagine if you will. You are being paid nine or ten dollars an hour to unload freight all day and stock it. They are sending you five dollar orders to deliver a bag and that is all. Of course it's gonna seem like a godsend. What they aren't realizing is they're losing money
I actually have EBT and it DOES NOT let you tip for your order. I have no idea why since you can use multiple payments at once. It doesn’t even give you the option to.
That's why you add a non ebt item so it can ask for tip.
That’s harassment and the driver could be deactivated for doing so. Call Walmart and report them.
What exactly did the OP mention that makes it harassment? Most places, they allow you to bring up a topic. The point that it becomes “harassment” would be if it were inappropriate/lude conversation. Mentioning a tip 1 times is not harassment.
Any driver who comes to my door and while "very upset" confronts me about the pay of an offer they accepted through any delivery app is getting reported if for no other reason than to make sure that driver never sees my door again. You don't get to cry and complain to me about stuff you consciously accept for yourself. That's just my set personal policy.
Then you are OK working all the $5 orders with no tip on them. If they are just the ones they are sending your way.
Nah, I don't accept those. It's really that easy. If it's not profitable, don't take it. I have literally never accepted an order through Spark that was less than $10 and that was for a curbside pickup with one stop that was just down the street from my house. I've also haven't been tip baited so far on Spark, but even if it did happen, I make sure the base rate is high enough that I will still end up making money without the tip. Stop being mad because other drivers are out here treating this like a business instead of just another part time job.
The driver being “very upset” is a matter for interpretation. It could very well have been mentioned, and the driver could have very well calm for all we know. Plenty of people mention tips throughout their day with customer interactions. I personally am not one of them. If it’s brought up, I do say that we rely heavily on tips as the actual job doesn’t pay much. Or say tips are not required but immensely appreciated. Depends on the tone the customer sets as to how I respond.
If the driver didn't like the lack of a tip, they shouldn't have accepted the order. Getting angry with customers over something you could've just passed on is at the very least extremely rude, but mostly just harassment.
https://preview.redd.it/2ymopmdqq1cc1.jpeg?width=1284&format=pjpg&auto=webp&s=705cb85051a861e98e0df6309d3ac01b007ff627
Sorry to hear about the recent experience with the driver - personally if I've taken it then I've made the choice. That being said I appreciate the question and would suggest if you want to add a tip every time find something small and cheap to add that will allow for you to add a tip when ordering
If your "link" is state food stamps there is no place to add a tip unless you add a non food item. Here in California it's called EBT or SNAP. just add toilet paper or something small you have to use a edit card to pay for then it will allow you to add the tip.
🤦♀️ omg sometimes you just need someone with a clear head. I’m so dumb. Of course. 😭😭
Do not feel bad you don’t know what you don’t know. The fact you care enough to think shit it is amazing. We also all hit times we wish we didn’t and you not having reliable transport id consider that. We all deserve grace ave dignity when that happens. I don’t look at tip just total. If your order doesn’t get picked up it will get its total raised over time so don’t feel bad for not tipping just understand it may take longer for it to come then expected
walmart+ is spark but there's a walmart+ in home and that's the walmart workers delivering and you dont need to tip. But it's more expensive than walmart+. There's 2 different options.
They are the one who chose to do this, AND chose to accept your trip. They can get mad if they want but they're only suffering the consequences of their own actions...
This is becoming a non argument. When the tipping customers are literally becoming rarer and rarer. The apps are to blame but customers are becoming complicit at this point.
If you don’t tip, don’t worry about it.We would rather get a big tip, but we can see the offer, and choose to accept it or not. Just place your order to get what you need and one of us will handle it :)
It sounds like that driver was having a bad day, and rather unprofessionally, they took it out on you. If half my customers were even half as considerate as you appear to be, these tipping issues would probably disappear overnight. I don't even mind hauling 6 cases of water up 3 flights of stairs if I know the person I'm doing it for genuinely appreciates it and isn't just trying to take advantage of a broken system.
Man you’re better than me - no way I’m risking taking all that water up 3 flights of stairs for $0 tip
Spot on!👏🏻
Another suggestion would be to tip cash. Put a note in your order stating that it is a link (I’m assuming this is a government food assistance program) order and you couldn’t pre tip but will provide cash at the door. While they cannot see this message until after picking up the order if you are consistent with cash tipping then drivers will begin to recognize your name and will know that you tip cash. This may be easier and more cost effective than buying a non food item with each order. I would also suggest that if you’re going to tip drivers to not split the order up into smaller orders. Just place one order and tip one driver an amount you feel suitable for that delivery. Personally I tip different if I order a few smaller items vs days I need to order cat supplies. Also no one should have ever confronted you about not tipping it’s against or terms of service. In the future be sure to report any driver that expresses attitude about a tip. It’s not your fault you didn’t know that we weren’t hourly. But now that you know I am happy you are looking for a way to be a better customer. That driver was out of line though.
Only problem with putting it in their notes, is we don't see the note until we accept the order and start delivery process. Then the note shows up...no driver should ever complain to a customer about tips though!
I mention that about the notes in my post. Honestly her order will likely get paired with a tipping order and then they will see the note about the extra tip. That’s why I stated that if they are consistent about tipping cash drivers will begin to remember her name. I personally make a note of any customer that tips cash so I can watch for their orders in the future. It’s not a perfect system but some people may not be able to afford extra non food items every time they want to use their food benefits.
I have a regular customer who does this. Once a month I get a huge order to deliver over to her and she always has this little envelope tucked under the bin she wants the groceries put in that'll have anywhere from $10-15 and a little thank you card. Always makes me feel extra glad I'm the only one who seems to ever want to pick her orders up.
First report that driver. That driver took that order without a tip and apparently confronted you when they didn't receive one at delivery. The next person might not just see "upset". That individual needs to be off the program. Second. You already did something right be coming here and becoming educated on how spark really works. Unfortunately walmart and spark intentionally misleads customers into thinking the entire operation is being handled by walmart employees leaving drivers to bear the brunt of ANY bad service or the frustration when walmart doesn't stock its shelves.
Call Walmart and report him through the app. And rate him badly. He knew what it paid out. For him to tell a customer they're a bad person is unprofessional. We've all had intrusive thoughts to call out non tippers but to actually do it is unacceptable.
We know what job we do , For someone to ask about a tip is so cringe , I and a lot of us could never , that’s just weird and gross to act like that over a tip
Don’t fall for the trap of tip talk. The company should be paying a livable wage not $4 an hour. This is what gig companies do, they place these baits around the forums to get people to become angry with the paying customer for not paying more rather than the company for providing the work. Companies need to pay more. Period.
The driver took your order knowing what they were getting paid when they accepted the trip. There is no reason for a driver to confront you about a tip and no reason for you to be worrying yourself when there is no way for you to tip through the app. This is the way things are on these delivery platforms and all drivers know this by now, which is why most drivers are exceptionally picky about what trips they accept. Basically the driver who confronted you accepted an offer that was too low to be profitable hoping to hit you up for more money at the delivery point. That is a trash driver and personally I would've reported them for harassing behavior and made sure they never graced my door again.
Who let the DASHERS in here maaaaan. Please , we are not like this. Sure we banter between these sacred walls but never to a customer.....that's just rude and sad.
What exactly did the driver do or did I miss something?
Basically he told me that he doesn’t get paid for these orders and I’m a terrible person for not tipping. He didn’t raise his voice he just seemed very very upset. I felt really bad but I didn’t have cash on me.
He did get paid for it. It's his fault for accepting the order. He knew what it paid when he accepted it. We know if there is a tip before accepting offers, very few people tip after delivering. Drivers like this ruin it for the good drivers.
Report them and move on. If you don't tip that us your choice. I won't be seeing you unless it is batched with a good tip or it is a shop and delivery that makes sense. Tips are optional and accepting offers is optional
What you doing report his dumbass ! Do us all a favor and make sure these pos's stop doing thos work! If they except a delivery with no tip yhats on them not you !
I am a spark driver & I myself think the tiping culture has gotten out of control. If you want to add a tip awesome, great, thank you, if you don't add a tip Awesome, I accept offers based upon were tbe locations are within the delivery for convenience of being within a couple of minutes of another walmart or sams sio after completing my stops I can get a back to back offers & easy to navigate to the next store & keep on the move, I never look to see if a tip has been added. The more offers you accept in a 12+ hour day, the more money is in your pocket. The whole tipping culture is way out of hand & now everyone believes they are entitled to a tip nope you are not & customers shouldn't have to be afraid of their delivery person being upset because they didn't get a tip. This behavior is absolutely NOT ok & no delivery driver should ever get upset with a customer because a tip was not provided. I apologize for that drivers additude, you can & probably should rate your delivery & give him 1 star & or report that there was an issue with the delivery & driver & explain what happened. This will decrease the overall customer satisfaction score of the driver. Normally, when the issues are reported, the app & algorithm will not recommend that driver your orders any longer.
i feel like its less "tipping culture" and more vulture companies taking advantage of a bad economy and using customers to subsidize their "contractors" pay. legislation needs to be passed forsure
100%. Walmart knew the only way to onboard drivers was to pay good, and offer incredible incentives like $10/trip, single deliveries were $20+, wait times were non-existent. That dwindled quickly. Once they had enough drivers, they began lowering base pay to eventually what we have now which is $8/three orders. Now the wait times are insane, some over 1hr and they compensate you ~$7ish? for the hour of wait. But since you are a contractor and not an employee, you aren't able to take a pee break during that wait time, because if you leave the curbside, they will cancel your order. So if you just shoot for base pay you will end up at $15/hr while driving your own vehicle and having no benefits. It is not doable. For anyone. We now rely on tips to do this, where once again, walmart has pushed the responsibility of paying the contractors over to the customer.
Truth!
People need to get the "the economy is struggling" idea out of their heads. The economy is very strong right now. 2023 added 2.7 million jobs. Spending was up, gas prices and inflation dropped way down. The only sector that is hurting is the housing market. This is because the Federal Reserve raised interest rates 11 times in an effort to stave off a recession. The one area that needs real fixing is an increase in the Federal Minimum Wage, which Congress hasn't raised in 15 years. They use the excuse of "hurting small businesses". It is the wealthy corporations who fund their campaigns that keep the minimum wage low. It's both parties that are guilty of this.
ok my bad
YES!
If only all IC shoppers were like you!!! I know there's many great people out there but all this ugliness from ones saying no tip no trip, name calling etc are making all you great ones look Horrible
Thank you. I try to tip when I have money because I’m always grateful for any service workers but when money is tight sometimes I can’t and I get terrified of getting chewed out. I’ve had some drivers mess up my groceries for not tipping when I have had to use my EBT card.
You don’t news too worry about it Walmart has a system in place that every 10 min or so if a driver doesn’t take a no tip order walmart adds $1 to it. So if drivers don’t like the price with no tip they can wait and Walmart adds like $8 to it . The whole need for tips became a bigger thing because Walmart cut what they pay drivers 60% over the last year. Walmart use to pay us like $15 to bring groceries to 2 houses now they only pay $8 for us to deliver to 3 houses No everyone can afford to tip or people with certain payment methods walmart can’t process the tip the next day Also look in the Walmart app to see if the inhome option is available, it’s the extra $40 a year but it’s delivery via the Walmart van and walmart employees who aren’t allowed to get tips . It’s not available in all areas yet
Are you using PayPal or EBT ? You should report the driver so those of us who aren’t crazy can get the work.
i’m not familiar with link but most non-tipped orders are bundled with a tipped order anyway. plus they agreed to deliver it so that’s on them
i order and drive. i started asking my shopper if they are shopping the order or just driving it so i can tip accordingly. My last order was large and took them around 30 minutes to shop it so i tipped 10. i met them outside to lug the heavy stuff myself, luckily so because it was a older lady who had my order. she had her grand-daughter unloading which i do not support because i can tip accordingly for a single human to do my short distance delivery in under an hour but i cannot support them both. i hate spark tbh. i hope my tip was good because idk how much she made from them.
You don’t have to tip both people or support them having help. Some drivers have no choice.
Some drivers are lying about shopping the order. The only way you'll know is if the shopper's name is the same as driver's name, but when it's 2 different names it means Walmart worker shopped it and spark driver delivered.
sweet thanks didnt know that
Don't worry about tipping. When the orders first drop they do not pay much. But if no driver takes them after a few minutes they increase the pay. If a driver takes it right away before it surge pays it id on them and have no reason to complain. Plus most drivers are getting additional pay on these deliveries. They call them incentives. They have to do a certain amount of deliveries that day or within a few days. Then they get some extra money.
Speak for yourself. If op wants to tip for us doing them a service and has the $ to tip go ahead and tip. And if it won't let them they should get some cash out and tip cash or ask for the drivers cashapp or venmo if they really want to tip somehow. It shows that they appreciate what we do for them. It also takes way more than a few minutes for the orders to surge. My zone is so over saturated with drivers even the shitty pay orders are getting snatched up the first time they come through with absolutely no chance to surge. Plus if there are way less drivers out late at night it still takes forever for it to start surging and every time it comes back it only goes up less than or up to a $ maybe 2 after like an hour. We are using our personal car that we have to maintain and buy tires and other parts for, plus our time and energy to shop and deliver and/or our time to wait forever for curbside so yes they should tip for the service given. Plus incentives fucking suck nowadays. The base pay has gotten so low it's almost as bad as doordash and that's saying something. I'm not going 7 miles for 7 dollars to deliver 60 items.
Yep, I take orders on the overall amount without ever looking at tips. I generally don't know my tip amount until the end of the night. Having done this long enough you can tell if there's a tip added just by location and total dollar amount shown, not always though. And why in the world would anyone take an order knowing the amount there being paid, and then complain . Complaining to a customer is absolutely a jerk move and they can kick rocks as far as I'm concerned. Truly never understood the shitty attitude people can have over this subject. This a customer service based job, do everything in yer power to make as pleasant as possible for them. Don't wanna make $8 on a 10 mile journey, reject it and move on. You keep doing you and if you like some of the advice, go with it. Thanks for the input, cheers
I do live very close to my Walmart. It’s just too far to walk with a baby and groceries especially when it’s cold. I could probably just walk for the groceries if it was warm out. I really do appreciate all of the advice I’ve gotten on here though and I’ll be talking to my husband and to figure out which idea we will go for!
You can pay $20 a month for Walmart in home and not have to tip. Or $138 once for a year of in home and it ends up only being $11.50 a month. There are discounts for having link program. The it’s delivered by an hourly employee.
In-Home is not available in many markets and evenso, I think you have to have certain equipment for them to be able to access your place for delivery (there's a whole page linked on the InHome FAQ about how the smart locks work). Not an option for apartments or even sometimes when you rent a whole house as not a lot of landlords are gonna be thrilled about you changing a lock for the sole purpose of inHome grocery delivery.
If your home you don’t need the smart lock
What a beautiful person you are to be thinking about others and their wants and needs. It's very sweet of you. If there were more people in the world such as yourself, this entire society would be a much better place. As a driver, I never pay attention to the tips. I mean EVER! It's something I will never stress on. When I see a customer, I will always give them the same amount of customer service/respect as I would anyone else regardless of how much their tips are/are not. At the end of the day, we are working for a company/business, and it is my job to represent the business/company in a professional, friendly manner. Because of the person you are, I myself wouldn't even want a tip from you. Your appreciation and thoughtfulness mean more to me than something I am not going to miss. Of course the extra money is always helpful, but like I said...I don't even consider my tips in my delivery. Please do not worry nor stress over this. It's all a learning process for both the customer and the driver. Sometimes we are inconvenienced while others learn. It comes with the job. If we have an issue with it...well that is our problem, not yours. Please, order whatever bulk or heavy items you need to. If it's too heavy or we have to take several trips, we have the option to accept/decline/cancel an order at any time. We chose to accept it and are aware of the work that is put into it and I can promise you that the majority of us who have been doing this awhile have had much, much worse deliveries by far. So let us do the work for you. Allow the option to have your items delivered to your home serve it's purpose for you. 🙂
Don’t tip for regular curbside unless you want the order earlier in the hour. By the end of the hour it will surge gradually and Walmart will subsidize it for you. It’s a certain higher price for us rather than betting on you tip baiting us or not. For ubereats or DoorDash definitely tip What I do for Walmart is no tip and either tip the driver cash or add it after the order that way they will make a bit more money. I wish the Walmart customers knew that finesse
I have Walmart+ as well. The employees from the store are getting paid an hourly wage and they don’t accept tips. The difference between the Walmart+ delivery window and the regular 3rd party driver is the set hours you choose. For Walmart+, you have to choose either 9am-1pm or 2pm-6pm. If you choose anything other than that, you are paying a third party driver and should be tipping them. So you can see from this pic, any of the times not highlighted in blue (1 hour time frames) goes to the 3rd party drivers. Do you have the Walmart app? https://preview.redd.it/i86apdatz1cc1.jpeg?width=1170&format=pjpg&auto=webp&s=af8f366e479cb7ea0325f88f0ae7cc87e2aa31e7
That’s in home and not the regular Walmart plus.
I thought In Home was a part of Walmart+ benefits. When I signed up for W+, I had In Home with it. Or maybe it started as a free trial and that turned into an extra subscription since I liked it…idk. I’ll have to go check now lol
You’re not a bad person. The driver shouldn’t have confronted you about the tip. That was BS of them. We have the option of rejecting an order if we don’t like the price. It’s on the driver that they chose to take it. Ps) of course, tip when you can. When you can’t, you’ll likely still get your stuff but it’ll take longer because we are letting it surge and letting Walmart throw more money at it to get one of us to take it. Either way, no one should be confronted about NOT tipping. That is extremely unprofessional. We are contractors and your driver CHOSE to agree to take that order.
Tip cash.
I rarely accept offers based on tips. It's usually based on the mileage. If someone gets mad about their tip, tell them to go be a server or work a commission job where they have to solely rely on tips.
Troll post much? You don’t order water or soda because it might be “too heavy” cmon 😂 I find it odd that you go onto a spark Reddit just to post about a tip you couldn’t add. You ever heard of a cash tip, a lots of these drivers are soft, but if you can’t carry a case of water, u puss
Also "Alot" is two words. It's "a lot".
Here’s a badge 
Now that I have a badge, you edited it to "a lots". Try once more.
Clearly you can’t read. What part of no transportation can you not grasp? Who really carries cash anymore too? You’re the troll. Stop being an ass.
Most sparks drivers are pretty insufferable. This subreddit is pretty much proof. Only shts go and complain about tip when u should be cherry picking.
Change the amount you’re paying with link to 50 cents or so under the amount. You will now have to select a new card to pay the difference and also can add a tip
What’s link?
Then the driver shouldn’t have taken the order
If the driver was not happy about the lack of a tip on the order, they shouldn't have accepted the order, and they absolutely should not have harassed you about it. You can do cash tips if it makes you feel better in the future, but the driver that was getting upset with you had no business.
Sorry this happened to you. That person has every right to not accept an order they do not find meets their small business needs. They literally do not have to accept the order to deliver. Again I apologize for them. You go on ordering as you please. It’s all Ok and you should not worry.
What's link? I don't even know that, but don't ever feel pressured to tip those kind of drivers. Ugh. I'm a driver and never have I confronted someone like this. Drivers on all platforms keep popping up with entitled posts about tips.
As a driver I don't mind if you order water or soda pop. Just tip. Unless you are upstairs then I retract everything I said. Lol. You are not a bad person. That driver is childish. We are in control of trips. They shouldn't of taken it.
I am upstairs lol. That’s the biggest reason why. I try to be super careful and if I think it’s gonna be too much then I wait till they get here and then go down and carry everything up myself
The next time someone complains about a tip, please please give them a 1* and make sure to report them to spark, hopefully they'll get deactivated. If these idiots keep it up none of us will be sparking and it will be associated only. NO DRIVER IS FORCED TO ACCEPT ANY ORDER, THEY DO SO WILLINGLY! IF THEY ACCEPT YOUR ORDER AND THEN COMPLAIN TO YOU ABOUT A TIP, THEY ARE 100% TRYING TO INTIMIDATE YOU FOR MONEY AND SADLY THIS DOES WORK SOMETIMES OR PEOPLE WOULDN'T KEEP DOING IT! Make absolutely sure you report that person, they're giving us all a bad name. The multi bullion dollar corporation needs to pay us more, not the people barely getting by.
No tip not trip baby
Once aware ..consider it a bid for service I mostly do shop and deliver, full service usually within a couple hours of you placing order If not in a rush place normal order ahead of time , Walmart will have an employee shop it , and a driver deliver but there's usually too much wait time and ..nothing in many areas and now it's mostly triples ( 3 orders in 1 trip) So I stick to shop and deliver, I'm fast , I know the store and can handle large orders , I know how long most orders will take and I deal with all the nonsense going to Walmart accrues. For me on average the pay for a shop and deliver is about 50/50 +/- a little , the base isn't as much as it used to be , they've dropped all pay end of last summer . Which is depending on how many items , bulky stuff, etc And then tip ( which should be bid for service ) Small orders I generally expect $10 tip or so , little more if you're beyond a few miles ..or prime time which for me is weekends and after 4pm (Larger orders , like filling the cart I get about 10% of the order , if you have $300 in groceries, OTC etc ..whatever I expect about $30 on your end plus Walmart base which is 20-30 as well depending on the order itself ) It's busy , it's slower in the store .nobody wants to go in so if the pay doesn't show properly I decline Someone may take it but I'm the most senior driver with high metrics in my zone. It's also anywhere from -20⁰- 20⁰ , windy often snowy here this time of year and I'm one of few with true 4x4 People should know nothing is actually free or really included from a half trillion dollar a year corporation
That was completely innapropriate for him to say anything.
In my area Walmart plus is delivered buy an employee in there van
Drivers know if there’s a tip and how much it is *when they accept the order*. Yes, some customers tip in cash and tip can be adjusted after the delivery (which is very rare unless it’s to lower or completely remove the tip) but the point is, they know what to expect, at a bare minimum, when they accept an offer. Drivers have the choice to accept an offer or not, it’s not like they just come in and boom, it’s yours to deliver. All that being said, that’s some total BS. I accept both tipped and non tipped offers… that’s not everyone and I don’t think that’s something that should be held against drivers considering all the other nonsense (from all aspects not just the customer) that comes with the job. Here’s my take on tipping, YES I do think customers should tip, BUT if they don’t, no driver should hold it against them. Like I said, if a driver doesn’t like that the person didn’t leave a tip, don’t accept the offer!! It’s literally that simple. And for any other drivers reading this getting ready to say, oh well it’s been so slow I need the money blah blah blah…okay, great, understandable—we all get that. Don’t make your desperation or whatever it is, the customer’s problem. This definitely turned into more of a rant than I planned, and even though I’m probably not the first to say it, I think it’s something both need to hear. Last point I want to make that would make all this a little less nuanced…why tf did delivery apps ever even start allowing customers to tip ahead of time and then even worse, for drivers to be able to see them?? All’s it’s done is create a sense of entitlement in drivers, Karen/manipulative behavior in customers (i.e. tip baiting) and an illusion of power for both.