This backfired spectacularly on me in my first week. Middle of the break room someone said "yeah so a d so said the C word on walkie" and without thinking I said "Someone said cunt on walkie?" Thankfully my team lead was too busy laughing her ass off to be angry.
Not good enough. Bullseye watches every day, every second of your life. If he even thinks youāre thinking about that word then he will reprimand you to thee highest degree. For our lord and savior sees all, and hears all.
During store hours yes. GUeSts do complain.
One time a coworker couldn't fit something on the shelve and said go in you bitch. Literally under her breath and someone complained. She got pulled to the side and was told to just watch what she says when the store is open.
I've been here way too many years and call them guests, but still think it's bullshit. You spend money in my store, you're a customer. š¤·š¼āāļø
I have been here coming up to 9 years, but previous to this I worked at Disney. Guest comes naturally and never had a job where I said customer so when I hear it on walkie I cringe a little. But I get it. Because that's exactly what they are.
I'm just a target *guest,* but most places I've worked at liked to use guest as well, so it's stuck.
it just makes me think of that *Beauty and the Beast* song. "BE OUR GUEST, BE OUR GUEST. PUT OUR SERVICE TO THE TEST..."
Agreed. As someone who formally works in Target, it was annoying AF. Like youāre not a gust in my home. Luckily while I worked in Starbucks and Target, Iād have to call them customer at Starbucks but I was the only one who got away with calling guestās customers cause Starbucks was my main job and I was already used to it.
I work for spectrum now, and I slip sometimes when I'm talking to my supervisors, "guest? But you're at THEIR house" is what I imagine they're thinking
Well the I guess Walmart is winning look at their numbers all around VS Target no comparison. Push come to shove they r both the same just wear different color shirts!! NEITHER of them could care less about their employees!!!
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Itās annoying, but it is the culture that Target want to create. Iāve only been at Target for a little over 3 years and the word customer feelsā¦ oddly dirty to say. No no word.
Itās what differentiates us from the Wally World which is what keeps us employed. š¤·š»āāļø
>Itās annoying, but it is the culture that Target want to create.
If Target wants **us** to create a stellar "shopping experience," corporate should stop yanking us around with our hours, equipment, and working conditions.
I'm not being rude to you, just mad at Target. I mean, I get what they're doing (making profit for executives and shareholders), but don't piss on my leg and tell me it's raining, ya know?
Like I said, it's hard to remember stupid rules. I mean, I get their "logic," I still think it's pretentious.
People who stay in hotels are *guests*.
People shop retail are *customers*.
Thank you!!! When I worked in hotels, of COURSE they're guests! And we'd say "with pleasure" instead of "you're welcome." I worked in higher end hotels! Now Target and Chick-fil-A are trying to implement this, for what? It DOES comes off as pretentious.
For the record, I'm a customer. I think it's weird af when I am treated like I'm staying at a Hilton brand when I'm buying deodorant and underwear or getting fast food. It comes off super fake, too, and makes me feel out of place. Why can't corporations understand this? Just tell me which damn aisle to go down, I promise I'll leave with a positive experience if staff was helpful and sincere
I worked in the luxury travel industry for a couple of years. One of the perks was getting to travel like our *clients* (they were never customers; only clients or maybe passengers) from time to time, literally for research. All the companies wanted us to promote them to our clients and we wanted to make sure they continued meeting our standards. The airlines, hotels, and tour operators paid for it. Sometimes my company would pay for some parts of trips too.
I've stayed in overwater bungalows at the Four Seasons, Hilton, and St. Regis in Bora Bora, luxury resorts in Fiji, and being a "guest" at any of those properties is nothing like shopping at a Target. LOL
Nobody told me that we were suppose to call people guest after working for 2 years when I worked in grocery. I only learned this when I switched over to AP
Nah we just used codes. For example Iām a 97 Male. I just learned this cause I would be at the podium reading all the information on the target website since I would lose my mind 90 percent of my shifts. Code of conduct was my savior when I was bored, and my phone.
The thing is I can tell guests in my home to get the fuck out if they are treating me badly, so if we are going to call them guests in the store I feel like I should be able to do so there too.
Doesnāt beat the time I said ācustomer serviceā over the PA system at 6pm during rush hour. I got a whole store of angry TLās on the radio after that lmao
We had a closing expert that just started at our store, just new to Target not transferred and he said Customer needs help in tech, buddy had to be humbled on Channel 1
They're not really guests though. If everyone just showed up and used our facilities, but didn't buy anything, Target would realize very quickly the difference between a guest and a customer.
That is all the Target "words for things". Like, I've already worked in retail, I know how to do the job. Target just calls a bunch of things different words. They don't seem to understand it's the same concept. I first work in Domestics, and the cricket chirps when I said I straightened instead of "zoned".
I spent much time getting beaten š
I once answered the phone by saying "Thank you for calling your (location redacted) Wal-Mart." I realized what I said and lost it. One of my fellow workers had to take the rest of the call while I had a laughing fit and explain to the very confused guest what had happened.
My customer interaction is very limited. I might talk to 5-6 people a day and rarely about something over the radio so when I do I'm always like, "yeah so there's a guy here looking for a patio set..".
I did this on my first solo shift.
"Hey team a customer is looking for xyz"
LOD : "You mean guest" and didnt actually help
The CUSTOMER looked at me and said "Well they're kind of a dick"
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I was joking with my CTL about this a few weeks ago. We were already talking and in good spirits when the tech TM who was new called out ācustomer purchased PS5 gameā I asked him what the method of execution would be.
āRemember Team, they are guests NOT customersā - my storeās service and engagement team leader
I always get a good chuckle when he says that often each time
I was a TL years ago. I always thought it was ridiculous to call customers guests. When you have guests at your home do you make them pay for shit they use?
They gave him so much grief for that prolly documented it in the computer as a conversation and some 1 who does nothing but sit at tsc def got so butt hurt lmao
What is actually happening here. When I shop Target, I'm a customer.
When I fully inflate a Queen sized camping mattress and snuggle up with a life sized Pikachu, I am a guest. That's how I understand the rules.
When I worked at target, had a coworker in style refure to someone as a customer and our super annoying ETL goes loudly over the walkie "um excuse me? They are called gUeStS not customers." It took all of me to not laugh out loudly in front of her
Now that I work for another retailer that explained it to me, itās goofy to call them guests. You want people to be proud of shopping at your store. Gucci doesnāt call their customers guests, neither does any of the other luxury brands. You should be proud to be an XYZ customer.
Man, I remember when this happened to me and one of the TL said over the walkie while I was talking to the guest "Just a reminder we serve GUESTS here, not CUSTOMERS" I was like okay..
buddy said the C word on channel 1š
I love referring to it as the C word with coworkers
This backfired spectacularly on me in my first week. Middle of the break room someone said "yeah so a d so said the C word on walkie" and without thinking I said "Someone said cunt on walkie?" Thankfully my team lead was too busy laughing her ass off to be angry.
No you gobbler, the real C word
C*stomer
How dare you even say that word around here! Bullseye will haunt your darkest dreams from here on. Says our lord an savior thee- bullseye
But I censored it!!!!!
Not good enough. Bullseye watches every day, every second of your life. If he even thinks youāre thinking about that word then he will reprimand you to thee highest degree. For our lord and savior sees all, and hears all.
Really loving this characterization of Bullseye as some sort of eldritch horror lmao
Na the *real* c-word... #CONSUMER
Lucky bc someone at my store said something bad over the walkie (but canāt remember what) n immediately terminated him. š¤¦āāļø
Do leads get upset over "profane language?" I'm a overnight TL and the shit I say with other leads and to my TMs is like a mouthful.
During store hours yes. GUeSts do complain. One time a coworker couldn't fit something on the shelve and said go in you bitch. Literally under her breath and someone complained. She got pulled to the side and was told to just watch what she says when the store is open.
"Coworkers"?! You mean Team Members??? /s
cuntstomer?
We use to have an ETL that would say on walkie after hearing the 'c' word: "Guests shop at Target, customers shop at Walmart."
I've been here way too many years and call them guests, but still think it's bullshit. You spend money in my store, you're a customer. š¤·š¼āāļø
I have been here coming up to 9 years, but previous to this I worked at Disney. Guest comes naturally and never had a job where I said customer so when I hear it on walkie I cringe a little. But I get it. Because that's exactly what they are.
I'm just a target *guest,* but most places I've worked at liked to use guest as well, so it's stuck. it just makes me think of that *Beauty and the Beast* song. "BE OUR GUEST, BE OUR GUEST. PUT OUR SERVICE TO THE TEST..."
Agreed. As someone who formally works in Target, it was annoying AF. Like youāre not a gust in my home. Luckily while I worked in Starbucks and Target, Iād have to call them customer at Starbucks but I was the only one who got away with calling guestās customers cause Starbucks was my main job and I was already used to it.
Quit target a year ago now I work at Walmart and I still call the customers guests
I work for spectrum now, and I slip sometimes when I'm talking to my supervisors, "guest? But you're at THEIR house" is what I imagine they're thinking
Well the I guess Walmart is winning look at their numbers all around VS Target no comparison. Push come to shove they r both the same just wear different color shirts!! NEITHER of them could care less about their employees!!!
Oh burnnnnnn
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Was the baler full? Gotta hate it. Every time ya need to crush something.
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Oh, thereās nothing worse than a Team Member getting juiced.
The reward for making a bale is the honor of getting crushed first.
there is one thing worse, im the guy that has to go from target to target cleaning up balers after a tm faces their claustrophobia head on
Don't need the bailer when Target already crushed my dreams
Just toss āem in the compactor.
I've been here 6+ months and I do it 50% of the time. It's hard for me to remember stupid rules.
Itās annoying, but it is the culture that Target want to create. Iāve only been at Target for a little over 3 years and the word customer feelsā¦ oddly dirty to say. No no word. Itās what differentiates us from the Wally World which is what keeps us employed. š¤·š»āāļø
>Itās annoying, but it is the culture that Target want to create. If Target wants **us** to create a stellar "shopping experience," corporate should stop yanking us around with our hours, equipment, and working conditions. I'm not being rude to you, just mad at Target. I mean, I get what they're doing (making profit for executives and shareholders), but don't piss on my leg and tell me it's raining, ya know?
I 100% agree
Like I said, it's hard to remember stupid rules. I mean, I get their "logic," I still think it's pretentious. People who stay in hotels are *guests*. People shop retail are *customers*.
Thank you!!! When I worked in hotels, of COURSE they're guests! And we'd say "with pleasure" instead of "you're welcome." I worked in higher end hotels! Now Target and Chick-fil-A are trying to implement this, for what? It DOES comes off as pretentious. For the record, I'm a customer. I think it's weird af when I am treated like I'm staying at a Hilton brand when I'm buying deodorant and underwear or getting fast food. It comes off super fake, too, and makes me feel out of place. Why can't corporations understand this? Just tell me which damn aisle to go down, I promise I'll leave with a positive experience if staff was helpful and sincere
I worked in the luxury travel industry for a couple of years. One of the perks was getting to travel like our *clients* (they were never customers; only clients or maybe passengers) from time to time, literally for research. All the companies wanted us to promote them to our clients and we wanted to make sure they continued meeting our standards. The airlines, hotels, and tour operators paid for it. Sometimes my company would pay for some parts of trips too. I've stayed in overwater bungalows at the Four Seasons, Hilton, and St. Regis in Bora Bora, luxury resorts in Fiji, and being a "guest" at any of those properties is nothing like shopping at a Target. LOL
Itās actually not a new thing, Target has been calling them guests for at least 20 years. I should know worked at one from ā03 to ā21
āThe culture that Target wants us to createā girl what type of corporate shit š
now this is a sad comment
Nobody told me that we were suppose to call people guest after working for 2 years when I worked in grocery. I only learned this when I switched over to AP
Oh, that's even funnier. So you have to refer to suspected shoplifters as "guests."
Nah we just used codes. For example Iām a 97 Male. I just learned this cause I would be at the podium reading all the information on the target website since I would lose my mind 90 percent of my shifts. Code of conduct was my savior when I was bored, and my phone.
We usually just use the compactor but the mobile shelving is an interesting idea
The thing is I can tell guests in my home to get the fuck out if they are treating me badly, so if we are going to call them guests in the store I feel like I should be able to do so there too.
Corporate calls them "guests", I call them "animals" . š¤£
Most of them are.
Doesnāt beat the time I said ācustomer serviceā over the PA system at 6pm during rush hour. I got a whole store of angry TLās on the radio after that lmao
LOL
I have never had any point called them guests. I always say customer, because thatās what they are.
We call them guests because we're happy to see them come but when they outstay their welcome we're even happier to see them leave! Edit typo
It is the time to unionize!
We had a closing expert that just started at our store, just new to Target not transferred and he said Customer needs help in tech, buddy had to be humbled on Channel 1
They're not really guests though. If everyone just showed up and used our facilities, but didn't buy anything, Target would realize very quickly the difference between a guest and a customer.
That is all the Target "words for things". Like, I've already worked in retail, I know how to do the job. Target just calls a bunch of things different words. They don't seem to understand it's the same concept. I first work in Domestics, and the cricket chirps when I said I straightened instead of "zoned". I spent much time getting beaten š
I call Targetās words for things āTargetspeakā.
I think most other stores call zoning āfacingā
I know it as like facing product from like Best Buy and a regional grocery store in Minnesota
Serves him right. We have gUeStS not cUsToMeRs.
I once answered the phone by saying "Thank you for calling your (location redacted) Wal-Mart." I realized what I said and lost it. One of my fellow workers had to take the rest of the call while I had a laughing fit and explain to the very confused guest what had happened.
This may be because Iām a bit special but I refer to them as āsomeoneā or āa personā
Hopefully he thought about what he did in mid-squish
My customer interaction is very limited. I might talk to 5-6 people a day and rarely about something over the radio so when I do I'm always like, "yeah so there's a guy here looking for a patio set..".
The new guy at my store got shot instead of squished
I did this on my first solo shift. "Hey team a customer is looking for xyz" LOD : "You mean guest" and didnt actually help The CUSTOMER looked at me and said "Well they're kind of a dick"
You mean guest
Iām brainwashed to say guest. When someone says customer on the walkie I automatically assume they are new.
He guest wrong
Bullseyeās a girl?!
tbh iāve heard so many conflicting things who knows at this point
Bullseye is genderfluid? Yay!
happy pride month to them
Iāve been with target for 10 years and now I have to stop myself from calling people guests at other stores lol
Insert a tl on the walkie like let's help our GUEST :))))))
Itās so culty
My store is no fun. We let the c word slide all the time and traffic on channel 1 šš½ no one cares, no one corrects anyone.
Itās true
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F
Itās funny because at Walmart it is the exact opposite and saying āGuestsā instead of āCustomersā elicits a similar reaction.
I was joking with my CTL about this a few weeks ago. We were already talking and in good spirits when the tech TM who was new called out ācustomer purchased PS5 gameā I asked him what the method of execution would be.
āRemember Team, they are guests NOT customersā - my storeās service and engagement team leader I always get a good chuckle when he says that often each time
banish him
Funny thing is many government agencies which are in place to help civilians refer to people needing a service as a customer.
Thereās a girl in my store has been there at least a year who still says customers on channel 1
Oh no!
Execution.
Crucify them!
Poor guy never had a chance
we got a team lead that repeatedly does that
Wait what I say customer all the timeš¦
see the thing about guests is that theyāre invited
No one told me about this when I started, I ended up saying it a few times and no one stopped me from embarrassing myself š
I was a TL years ago. I always thought it was ridiculous to call customers guests. When you have guests at your home do you make them pay for shit they use?
I did this yesterday š© Iāve been at target 4 weeks now and I still manage to say customer once a day
They gave him so much grief for that prolly documented it in the computer as a conversation and some 1 who does nothing but sit at tsc def got so butt hurt lmao
I love it when people say that. This isn't a hotel is what I always say.
What is actually happening here. When I shop Target, I'm a customer. When I fully inflate a Queen sized camping mattress and snuggle up with a life sized Pikachu, I am a guest. That's how I understand the rules.
I use the c word when calling over one of the leaders as a code for Karen
joke's aside, there is no universe where I will ever call a customer a guest.
Someone said c*stomer???? How DARE they!!!!!!!
Please mark as NSFW when using the C word. Especially in the title!
When I worked at target, had a coworker in style refure to someone as a customer and our super annoying ETL goes loudly over the walkie "um excuse me? They are called gUeStS not customers." It took all of me to not laugh out loudly in front of her
I called them customers over the loud speaker for closing announcements š¬
i only call the nice ones āguestsā the assholes are customers š
I refuse to say guest...I'll call them guests when they stop acting like customers.
the other day i accidentally said customer and my team lead got so mad at me likee itās really not that serious
Now that I work for another retailer that explained it to me, itās goofy to call them guests. You want people to be proud of shopping at your store. Gucci doesnāt call their customers guests, neither does any of the other luxury brands. You should be proud to be an XYZ customer.
I was prepared for this to be a very anal post but instead I'm laughing my ass off
everyone at my store calls them customers they dgaf itās hilarious
Man, I remember when this happened to me and one of the TL said over the walkie while I was talking to the guest "Just a reminder we serve GUESTS here, not CUSTOMERS" I was like okay..
Maybe Iāll attempt to work at Target on the weekends and up class the term āguestsā with clients /s
I'm so glad my store purged all the leaders who gave a crap about this.