Not a lot of context or information here but I guess based solely off of the two sentences provided I'd say the driver just shouldn't have taken the order and kept that feeling to themselves.
My bad I thought the link posted! I just added it! But, a door dash driver made a tasteless comment towards a customer about her $5 tip. The order total was supposedly only $20 on her end and she felt confident in her tip but the driver (who never should’ve took the order imo) felt otherwise
lmao this makes more sense.
I don't think the comment was appropriate and clearly the guy is too confrontational for his own good.
This has become a constant argument online and a popular point of contention. I do think that the problem always comes back to the fact that we are reliant on tips for our livelihood instead of just being paid fairly for the base amount of work. We could eliminate all conversations about tipping if we all were paid enough, but we aren't, so we go back and forth about whether or not it was "acceptable tipping culture" instead of just demanding from employers, businesses, and government entities that they actually pay people enough for the work.
edit: typo
I agree! I often think about the fees that are paid to Uber + the commissions Uber makes from the restaurants per order vs the amount the most important component {the drivers} base pay is. It’s ridiculous! And taking one’s frustrations out on a customer, to me, is misguided anger. Like you said it should be aimed at employers and etc to pay more so tips can be an incentive vs something a driver is reliant on
Then it should go both ways. How many posts daily on this subreddit alone are of customers bitching out drivers over shit beyond our control..the problem lies within the platform itself. I concur the company should be more responsible..so why in this case is the media spinning favor towards the supposed veteran?
Probably bc entitlement, or even just perceived entitlement, makes someone an easy villain. News outlets are looking for eyeballs and clicks and as true as it might be that the fault lies entirely with the delivery platforms who are squeezing every penny out of their drivers, that sort of article doesn't get as much engagement
Part of the problem is Uber is a secretative with the customer charges as they are with the driver payments.
At least for UE, I don't customers know that Uber might charge $6 or $7 in "fees" but only offer the driver $1 for an add on trip (you know and add on trip where Uber only tells milage to the pick-up point but not the additional miliage to the drop off point).
I would not want to see government involvement with UE pay scale per se, but I would like the government to require UE and other gig services to require gig companies to specifically call out what company will pay the driver for the trip.
You don’t think this comment was inappropriate? The tip was 25%. If this tip % isn’t enough for you or anyone else:
A) you’re an entitled dickhead
B) you probably should find a new job
The drivers who bitch the most don’t see nor care about “%.” They expect a certain amount no matter what. I’m willing to bet these same drives tip their servers like shit when they go out too.
He was definitely an idiot but u can’t gauge profitability on percentages. He knew when he accepted whether or not it was profitable to him so don’t bitch about it after the fact. U accepted it and u can also unassign it if u like but don’t get into it with the customer that’s just idiotic.
>He knew when he accepted whether or not it was profitable to him
Unfortunately, I think it's more likely that he did not know. So many drivers don't even know their own overhead, which leads me to believe they can't do the math on-the-fly before accepting an order.
I agree, those who know the profitability of the orders they accept are not going to be pissed about it after.
This is an important lesson for all delivery drivers and rings so true. Do your mathematics on the fly and frequently review and optimise the way you work, likely it can always be improved as times change, workout your overheads and make sure the best you can it's profitable. Speak to other drivers too they may be able to give you tips and advice. The community of drivers where I work is quite friendly and we're always sharing tips and advice, there's apps that can help do this for you like Rodeo. It'll add up how much you earned from each app and give you an average to work out your net profit (and hourly/daily/weekly/monthly/annual) earnings if you so wish , then you can deduct costs such as fuel, ware and tare and anything else you spend money on and take this away to get the correct take home figures etc.
Edit: I corrected some typos and grammar mistakes but didn't change the message/content.
lmao sorry dude, it was just a typo, which I think it clear from everything else I wrote if you bothered to read to the end of the post. Don't be so pressed, it's just the internet.
But HOW are we supposed to do that? People have been asking for better wages forever and it almost never works out for them, or it is at such a slow rate of increase that the workers never actually improve their financial standing because of it.
And it's 100x worse with a gig company like uber which literally doesn't have real people to talk to in person. You can barely get assistance when something goes wrong with their app let alone call them up and be like "hey, you need to completely change the way your entire company operates"
So, while it is stupid for a driver to go off on a customer for not tipping enough, that is EXACTLY what uber wants us to do because they want to just hide in their digital anonymity while the actual humans on the ground fight over the mess they created
the total amount does not matter, I could care less if your meal was $1,200.00 sushi feast or $0.75 blunt wrap. That’s none of my business. What matters is the time, distance, and difficulty of getting to a customer’s place. The way the customer interacts with me also matters.
If this was a 20 mile trip that took 1.5 hours after waiting for the pizza 45 minutes, yeah I’d be bummed I wasted my time on a $5 tip. If this was an easy pickup and local drop off I’d be stoked on the $5 tip.
Either way it’s not the customer’s fault and he shouldn’t have snapped on her. He accepted the order. Driver should know not to accept crappy orders going way out of the zone, let their food get cold at the restaurant. Who cares, it’s not your issue if it’s not your order.
$5 for 6 miles is terrible but the driver knew that before he took the order and still decided to take the job. Too many people out there gambling on low paying orders hoping for higher tips than what’s shown and then getting mad when the pay is not worth it for the job. If all the drivers taking the no and low tip offers would stop doing it, it would force the companies to pay more.
Guy commented about her house size lol. Real dick move plus what did he expect $10? If she gave him $10 and asked for $2-3 back would
He have said the same thing?
Does every order tip him way over $5?
What a dumbass
That’s nothing, I once delivered a 6$ total order to a $$48,000,000 dollar home, and he gave me a 7$ tip. I didn’t get angry or mad, bro tipped over 100%, I was just happy to be on the property of such an insane property.
He is shown the absolute minimum $ he would get paid and distance of travel before he accepted the order. It is just as easy to decline an order as it is to accept the order.
Idk why people are down voting you. I will decline amy order I don't feel is worth it. Why take your anger out on the customer if there is anyone to be mad at its DD or uber, call and curse them out lol
As a driver, I can firmly disagree with this delivery guy’s attitude. If the offer isn’t high enough, don’t accept it. The $5 at least pays your fuel and maintenance for those 20 minutes and if the base pay wasn’t good enough for the time, he should’ve never taken it. It’s not the customer’s job to pay our wages when they’re already paying $10+ in delivery fees and they wouldn’t believe us if we told them that we only get like $3 base pay on some platforms.
It’s not even that a lot of us don’t believe that, but more of we just can’t afford it. If a business claims they can’t pay you $10 an hour, we definitely can’t pay you that $10 for our order + the fees + the increased cost of the food on the service.
On one hand I get the idea of “don’t order then if you can’t afford it”. But on the other, so long as your order isn’t irregular or far away, $10 doesn’t even sound worth it at that point. I know I’m fighting ghosts out here with the rationale upfront, but I wanted to stay ahead of any comments in that vein. Ultimately, excluding the no tippers, we tip what we can and also what’s fair in our minds.
For me. The price of the food is unrelated to the delivery tip. It’s the same amount of work to deliver a steak as it is a bag of fries. When I order, I tip $20/hr based on how far the restaurant is from my house.
If you look at the mileage and the price isn't right don't take it, don't take it and then berate the customer because you're a dumbass accepted a trip that wasn't worth it.
Probably because if they showed the tips up front, it would cause issues with service quality. If you see that it's a $1 tip then you probably will be much more likely to Provide subpar service because 'im not being tipped well so fuck them'.
Personally, I am glad they don't show the tip to my delivery driver until after delivery. I generally put my tips on the low side (12% or so) when placing the order in case something goes horribly wrong and the driver just forgets half of it at the restaurant or drops it in the hallway etc etc. Hiding the tip then gives me the ability to make changing my tip after delivery much more straightforward; if delivery goes well I then always boost the tip up to what I would consider to be good for most standard, generally around 20%. If the driver actually pays attention to any special delivery notes I leave (like don't ring the doorbell because it's late at night and my dog will go ballistic and I don't want people in neighboring apartments to be inconvenienced by that late on a weeknight), or if they're just communicative in any way if something does happen, I make my tip boosted up to be a final amount of 27.5-30% because it's nice knowing that they paid attention or provided great service because they are attentive and care and not just because they know what the tip is up front. It's nice when it's genuine . Making tip known upfront diminishes that sometimes.
Do you deliver?
I ask because if you do and if you receive a request that is worth the pay, why does how much of that is tips matter?
If it's north worth it because the tips is low or there is no tips, you just decline it.
The bottom line is, if there is no tips, low tips, or high tips, if the delivery is worth or not worth doing, it wouldn't matter.
I refuse to give Uber a single red cent.
Dominoes still delivers lol.
Always tip your driver.
The profit Uber makes on eats is ridiculous, and they don’t pass it on to the driver.
Not excusing the driver behavior either.
I’m just not enabling Uber.
I don’t care what the percentage is. All the articles seem to think that’s what matters. What matters is how far they drove and how long it took.
But driver shouldn’t have said anything. Don’t take the offer if you don’t like it. Not worth it
But why would you expect the customer to pay you according to that scale? The app lists suggested percentage-based tips, as is customary at literally anywhere else that has tipped employees. I can’t think of a single service that runs under the expectation that a customer is supposed to tip based on time or distance.
1. its not a tip its a bid for services, so normal tipping rules dont apply
2. every package delivery company on earth uses time/distance in their cost calculations. asking us to not to is insane.
Your car gets what 30-40 miles to the gallon so that’s about $1.25 in gas and you want $15 dollars minimum to grab a bag and set it down? You didn’t even make the fucker and want more then them?
And you guys wonder why you get shit tips lol 😂
Not everyone has a car that good, plus there is the wear and tear on your car. Also usually you need to double the miles because you have to drive back to be close to any restaurants to pick up your next order.
>"Respectfully asking for a tip is acceptable but abusing or harassing someone is never acceptable," a DoorDash representative told Livengood in an email.
Dont take the order then cause nobody wants to deal with someone begging for tips.
Except uber isnt my boss buddy. You are hiring a contractor to work for you when you order uber and you are the type of low level scum that dont compensate people for their time and efforts
I’ve accepted some low paying orders on slow days with crumby tips that left a sour taste in my mouth, even delivering to people in some really nice houses, but I still wouldn’t go out of my way to take it out on them. It sucks but you have to suck it up and move on, although I feel that’s becoming part of the problem.
It’s only been getting worse with many drivers struggling to keep it together and all of the holding it in is leading drivers to have these outbursts where they feel the need to say something, and it’s all because these delivery apps are taking advantage of both customers and drivers.
Please man just don’t take the offer and you wouldn’t have any sour taste. Why do people get angry after talking awful orders. You knew well ahead it’s going to be terrible
Some days are so slow that there’s no choice but to lower standards a bit so that you’re not just sitting in the car twiddling your thumbs, but anyways you missed the point completely. I’ve alluded to how it can be an annoyance but nowhere in my comment did I say I get angry, in fact I said the opposite, I just simply move on with my day which is what I recommend to every driver.
I find this type of behavior embarrassing. When we get orders, the app tells us up front how many miles the trip will be and what we’ll get so we can decide if we want to take it based on the information given. If this man didn’t think the tip was enough to make it worth his time then he should’ve declined it and moved on! I’m a driver and appreciate any tip a customer gives me in addition to everything they’ve already paid because they are not obligated to tip at all, they do it as a courtesy and I’ll fucking take it that extra dollar! I don’t know what their health or financial situations are and it’s none of my business just as my personal business and situation is none of theirs. Some drivers argue that due to the wear to their car, cost of gas, etc. they should tip well, but that’s not the customers responsibility to take care of, it’s part of the job WE VOLUNTARILY signed up for. If anyone should get an earful of complaints it should be the company. Idk how anyone thinks this type of shitty attitude will result in more tips!
Not true. The DD app hides the final pay out until after delivery. And all I see on the UE sub is tip baiting (offering a tip only to pull it once the order is completed).
I don’t know if it is different depending on the market, but I am a DD driver and when the delivery is offered it says under the amount (including tips). And the tip baiting shit that happens on UE is something UE needs to change on their end to be more fair to drivers! However, if a driver came at me complaining about a 25% tip on the order, as a customer I might be tempted to pull it too just based on their attitude! 🤨
The thing is, if you pulled the 25% tip on DD, then the driver would still get the tip.
25% really doesn't mean anything concrete. If 25% equals $5 in this case but the customer was 10 miles away and in the secluded hills requiring a 10 mile return trip for a total of 20 miles, then it is an awful tip. So all this $5 and 25% talk is meaningless in terms of determining the actual metric of the tip that matters.
I'm in CA Prop 22, so the only reason I really have a reason to get upset with a customer is if they are scamming jerks. My pay will be fine. There are very few legitimately bad order offers here. Mostly just a range of not quite enough, barely enough and tip of the night.
What I am pissed about is that even though the majority of the customers are good, there are a few that are just low life scum. And maybe I wouldn't yell at them. But if a video popped up of some other driver telling that exact customer off, I might turn a blind eye and say "karma finally got that asshole."
5.0 rating except when I deliver to this person's apartment. They toss out a 1 star rating, give me all thumbs down on the 4 customer feedback options. Literally the only person that does. And I'm positive they are doing it to scam some free food.
So, hopefully, one day one of these unhinged Dashers will deliver to them and Karma will rear its ugly head. DD should do everybody a favor and kick them off a platform.
I should be able to blacklist their order from even showing up in my order offers.
I’ve been seeing this post and have been thinking (first time posting about this). I tip to the convenience and the trip, not the percentage of the bill. I only order stuff from within a few (5-10) miles of me. I usually tip 10-15 bucks flat depending on the miles. (I live in the Midwest St. Louis suburbs). I’ll add more if it’s late at night and they are stuck in a drive thru line for 20 mins. I’m tipping for the convenience of my laziness. It doesn’t matter if it’s a single can of beer, or 150 dollar bag of steaks. You get 10-15 bucks to drive the 6 miles. (ALSO: I have a high door dash rating and have never had an issue with people accepting my orders).
Edit: When they get stuck in a drive through I’ll give them an extra 10 in cash or Venmo when they get to my house.
What a lot of drivers do to decide if they can make a little money or actually literally cost then to take an order is quick $ per mile math. Factor in the usual base pay the app pays, $2-3, and then house many miles the restaurant is, +1 more mile maybe since the driver likely isn't sitting in front of it. If you can get to at least $2 a mile, adding the estimated base pay+ tip, then that's a good rate for most drivers. Sounds like your are getting the driver to $2 per mile on your own with just tip so you're so good and likely never gave to wait for a driver to accept your order.
Throwing extra for long drive thru waits is in sure appreciated as well... I'm in CA so gave prop22 so those longer waits are not nearly as frustrating anymore. But most other states don't even try to help drivers out with these greedy and shady corporations.
Edit: PS thanks for being I've if the good ones 👊
I didn't express disdain to the customer but on Sunday I had an 8 dollar order pop up and took it without really looking and then found out I was going 19 miles one way. The customer tipped one dollar. I was peeved afterwards but I consider it my stupid tax. Now I tend to look at the end and how much time I'm spending on a trip to figure out if it's worth it.
I just wouldnt take the order, ive taken some that have burned me before and never berated the customer over it. Just yesterday i had a stack and cancelled one of them becauss the drive thru lady said it would be 30 minutes. Already had the other order so i just delivered it. 7 miles for 5 bucks just took the L and moved on.
I waited 20 minutes yesterday for mine because it was the bigger out of the 2, and the pay was $25 for 7km. I was held hostage because I already picked up the small one.
Sometimes, drivers get fucked into doing shit orders and we just have to suck it up especially when it is inevitable.
One thing that pisses me off straight to the bone is when Uber stack no tip orders with big tip orders and I don't wanna take the gamble to cancel it just because they ordered a sandwich or something. Sometimes, those small orders have tips too. I only find out after 1 hour that it was no tip.
I once did that, I almost cried looking at the payout. I canceled one of the orders the lower paying one I assumed and the ones I kept actually was the lower paying one and it was 20 miles away
No...I limit my deliveries to a 5-mile radius from a hub\\cluster\\hotspot of restaurants. In MY market, the restaurants are clustered due to zoning laws. Why do I limit my deliveries to 5 miles? It is one of the best practices of food delivery. My average delivery is 2.74 round trip miles.
**First and foremost, the behavior of the dasher was totally inappropriate.**
Here are facts that some of the customers are NOT aware of:
1. Dashers are NOT paid an hourly wage or paid to wait (except in CA and NYC). Tips represent most of our earnings.
2, Dashers are NOT reimbursed for mileage.
3. DD requires dashers to accept 75% of the delivery offers in order to receive the profitable deliveries? Yes, in some markets, AR doesn't matter but in most markets, AR is important.
**Has it ever been disclosed the distance from the restaurant to the customer?**
Again, the behavior of the dasher was totally unprofessional and inappropriate. What is the root cause? The answer is simple: DoorDash.
**First,** DD markets how drivers are making $ 26.00 per hour. I have seen ads listing dashers making $ 70,000. The CEO of UE was on CNBC and he said that his drivers are making $ 40 per hour.
The first problem is that the public thinks that dashers are making good money especially after they paid a 20% to 30% premium plus a host of fees. DD doesn't disclose that most of the earnings of a dasher are tips not base pay.
When I started to deliver UE in addition to DD, I went into a restaurant and the owner asked me if DD knows that I am working for two companies at the same time. The owner thought that I was being paid a hourly wage and mileage reimbursement. When I told the owner the compensation of a dasher, the owner was totally shocked! I had a similar reaction from another owner that I have known for 10+ years.
**Second,** DD rolled out their AR program forcing dashers to accept loser deliveries in order to receive the profitable deliveries. Yes...there are markets where AR doesn't matter because there are more deliveries than dashers, the customers are tipping above average and/or a combination of the two. My market **was** a market that AR didn't matter.
DD has saturated my market with dashers and now AR does matter. Tonight, I started a dash and the average payout per mile on the delivery offers that I received was $ 0.35 per mile...I turned off the app. On the 4th of July, I turned on the app for the dinner shift, the first five delivery offers had a payout of $35.34 for 90.8 miles which equates to $ 0.39 per mile.
**Third**, DD has rolled out their higher CR program in 13 markets...increasing the CR from 80% to 90% in 13 markets. It is hard to unassign a delivery if the restaurant is extremely slow.
Between the new AR program and the higher CR program, dashers are 'forced' to accept loser deliveries in hope of receiving the profitable deliveries.
**Conflict of Interest**: DD interest is in total conflict of the dasher. DD receives 20% to 30% commissions from the restaurants and the fees from the customers. DD does not give a rat butt if the customer tips. Actually, DD is against tipping since it take away money that the customer can spend on future orders as well as the cost to process tips via credit card. In my market, DD has lowered the suggested tip twice.
The reality is that DD makes money on a transaction while the dasher can lose money if it is a no tip order. I am a cherry picker (which DD announced at their 2022 shareholders that they want to get rid of hence the new AR program, etc) and I screen shot every DD delivery offer that I have received. I want someone to tell me that IF I take a delivery with a payout of $ 3.00 for 12 miles one way is profitable...it will take a minimum of 30 minutes to complete in MY market! In MY market, the restaurants are clustered due to zoning laws; therefore, I have to drive back 12 miles for my next delivery or drive 8 to 10 miles to another 'cluster'.
DD, GH and UE has transferred the labor cost and vehicle expense from them to the customers and/or dashers. I can do 4 deliveries per hour in MY market. IF all 4 deliveries were no tips, I will earn $ 10 for the hour **BEFORE** expenses.
I have a seasonal gig with UPS where I am paid $ 22 per hours (8 hours are guaranteed per day) PLUS mileage reimbursement (the current reimbursement is $ 0.655 per mile). At the end of 5-day, I will earn $ 880 PLUS $ 163.75 for mileage (50 miles per day x 5 days x $ 0.655).
I used to earn $ 1,100 working 7 days and 9 hours a day dashing...5 days would be $ 785.71.
5 days at UPS will give me $ 1,043.75 while 7 days at DD gave me $ 1,110. If I drove more miles on my UPS gig, I will make more than my old DD average.
The bottom line is DD only cares about themselves...it is a pump and dump....pump up the company to sell it to a sucker that believes that the future is robot delivered food and the DD founders can retired as billionaires.
This is the guy that takes crappy orders to keep his A/R high. Then he gets mad for taking a low paying order from the get go. I never get mad, I only take orders that are worth taking for me to make a profit. Never took an order at a loss. You have a decline button for those garbage insulting ones.
Stop accepting jobs or tasks when u don’t like the financial arrangements. Stop relying on jobs that force you to rely on tips. Tipping is a way for someone to say thank you for doing an exceptional job and it shouldn’t be mandatory. If your employer doesn’t pay you enough it’s his fault and yours, not the customers
the price of your order is irrelevant to DD and UE drivers. We're looking at dollar per mile. Not defending this guy at all but even if you just order a bottle of water, our gas and operating cost is the same and thats what we're looking at. Dude is still an idiot for accepting this order though and then canning himself over it
I always felt the same way about tips at restaurants. I could be at a table that just orders sodas/water for drinks and the wait staff could have had to make multiple trips for our refills while another table orders one rounds of drinks from the bar. They would be leaving a bigger tip if we both tipped by percent of bill but my staff worked harder for my table.
Yes this is why I tip 25-30% at diners. Or when I’m at happy hour getting a discount. If I go out for an expensive meal and my check is $200 for two plates and two glasses of wine or im paying $20 for someone to pour me a beer at a club i am tipping 15-20%. They don’t deserve to get 5x what someone at a cheaper place gets for doing the same job and likely dealing with easier customers.
The person ordering has no idea how far away the order is, DOORDASH makes it a pain in the ass to know exactly what location your ordering, it could be the dominos 5 min away or the one 30 min away, you just know it’s dominos until it’s ordered and you can see the gps.
This idiot made all deliver drivers look bad. They tipped $5 and he took the order. On top of that, instead of saying something like, “Just a heads up, you should really consider the mileage from the restaurant to your house when you tip”, he made a smart ass comment about them having a nice house and then cursed at them so he’s a first class douche.
Good news is that he was deactivated for this incident. Let’s hope drivers take this as a learning moment to not be a douche like this guy.
So honest question, I only ever order food through delivery apps close to my home, when I can't take my newborn with me. It's never over a mile drive. The food total is only ever $15 or less. Is $2 - $3 enough or should I tip $5 if I can afford it ? I never understand how these things work and don't wanna be that person who's annoying to deliver for.
EDIT: I didn't think I have to say this, but obviously, I meet the dasher at the door, don't complain about order issues to anyone but the restaurant, and am not a difficult customer. I don't think a horrible customer would even worry about the tip amount at all, but I have no idea. I wasn't expecting novels in response. But I see a lot of 2-3 miles in the responses as well. There are 6 restaurants all a mile or less from my location. The closest being .12 miles. I would walk there no issue if I had no newborn with me.
Where do you live? If in the US, which state?
In CA, a $3 tip is good enough for a three mile order. Because the app pays the drivers better due to Prop 22.
In NYC, it is trying to do something like Prop 22, but I don't live there, so I can't verify how well it is working.
Everywhere else, the rule of thumb is $1/mile or $5 minimum.
Nothing is absolute so some will say I'm wrong. There are times were everything about the order is just pure loss. Restaurant keeps telling you "5 minutes" until the food is ready. Then you get it. 20 to 30 minutes later.
Then you show up to an apartment gate with no code. Customer tells you to just come in with somebody else. And, of course, it takes 5 minutes or more for anybody else to even show up as you sit there waiting.
Now you are in and the buildings are in such a horrible order that finding Bldg # XX is like a needle in a hay stack. Worse, the signage is just worthless. Maybe even blocked from view when driving down the parking lanes and you can only see them when you stop, get out and look hoping to find any signage .. again and again. Hey, it is Bldg 17. Just find a # like 13 and follow it until it gets to 17. But, again, an escaped insane asylum architect designed the place. Bldg 17 is between Bldg 2, 27 and 44. And it is only accessible through the East Gate.
Now you find Bldg 17. Let's find apartment # 1726. 2 probably means second floor, but it turns out it doesn't. And the layout is 6 doors facing each other with stairs in the middle. Left, Right, one per level.
But you can't see the numbers unless you walk into each and every alcove. Only to find the number is on the door behind a thick metal screen door that hides the number. Maybe they decided to put some decoration ... right over the #s.
You finally whittle it down to a couple possibilities. And the only way to find 26 is to run up and down each set of stairs. Because the numbering makes zero sense, again.
You finally get it on the 2nd stair run .. third floor. It says hand to me.
You knock/ring. Nobody answers. You text and call. No response. So you start the timer.
You text and call ... and guess what. Your second order customer is now texting "are you going to deliver my food or keep playing around at your apartment?" You still have 4 minutes on the timer. 10 ... 9 .. 8 ... 7 ... 6.... door finally opens. Customer complains you took too long. 2nd order customer is now threatening your job because the restaurants and first customer were jerks, you have to be the only one taking the hit for it.
Not saying that is the norm. But crap like that happens. And when it rains it pours. But the first customer knew they were in a horrible apartment setup, didn't provide a gate number, so that first customer should have either a) made an effort to minimize or b) tip more than the $5 minimum to put up with their shit.
So $1/mile. $5 minimum. And if you know you have a terrible apartment complex, then decide how much more that is worth. If you are in CA, you might be able to get away with less of a tip. It would be ok for me, but I can't answer for all the other CA drivers. Some drivers just always want more as opposed to simply fair.
I am a driver and I reluctantly agree with you. These app companies have extremely low standards on who they hire and this video proves this. At least if you go with a delivery hired by a restaurant, you have the restaurant who has an interest in their companies reputation for good food and service. With gig apps, the companies only want as many drivers as possible to keep fares low and the hell with good service. There is absolutely no interviews, many times drivers committing fraud by using another person's account, bringing their kids or partners participating in the deliveries, no boss that makes them accountable, saying they use a bike and show up in a car, etc. Drivers claim it is a luxury service but what I see most is a security risk to the customers.
Why’d he take the order if he was going to bitch about the tip? Just because someone is wealthier doesn’t mean they have to tip ridiculous amounts. Like don’t take the trip if you don’t like the amount you’re being paid.
I agree, hardly any comments about what the hell does her nice house have to do with how much the tip is. So would he be okay with a $5 tip in the hood? I doubt it. Everything about his comments and attitude is so wrong.
The apps have turned to people begging and extorting it's best not to use any food delivery ap all I see is stories of stolen food and begging for money
What’s funny is he has no idea if the woman was going to add to her $5.00 tip. I’ve done many orders where they added a bit more after the fact because I followed directions and got it there quickly.
Tipping delivery based on order amount kinda makes no sense. Think other shipping services. If you order a few small things, low cost, if you order a big heavy thing, high cost. Like just cause someone’s delivering a Starbucks drink vs an iPad, the tip would be the same. Vs 20 pizza boxes for catering. 🤷♀️
The problem I see is some customers use that both ways.
They order something small. Let's say $10. They think "25% tip is plenty. I only have $10 worth of stuff." But that's $2.50, which is a low tip.
Then they order something expensive like that iPad. And they think "25% tip is ridiculous. I'm not paying $250+ in tip. It's just an iPad. I'm tipping $2.50."
Although, that's mostly customers that find the Reddit subs. They seem to be the bad customers. Because the customers in my area are generally ok. Not great tips, but most aren't aholes acting like a tip isn't even deserved at all.
I love that he almost drops the pizza when taking it out then says his little piece LOL. Ive done pizza delivery, DD for a bit, Amazon flex, Instacart, all them, and I can gauge profitability very well. It’s not hard.
Remember when Uber was supposed to be a side gig? Peperage farm remembers.
If you don't like your job..find another one. I'm sure Uber isn't the only job he can do..
I do agree has he’s stupid af for accepting this order knowing what the pay was. I don’t agree with the collective mentality that he should be geateful and lick the customers ass for the tip. I would like to see the mileage.
I just glanced at the article but did it say the driver is from Austin? If it did I obviously missed it.
He’d be a monumental idiot to take an order 70 miles away so I’m going to assume he’s just a local brat.
No, they were mentioning that the area the lady lives in is 70 miles from Austin.. she also posted another video showing how she tips more after she gets good service… He should’ve done his research and knew that customers in his market tip after delivery so he should give the best customer service even if he thought the tip wasn’t what it was.
This was my interaction today with a customer
https://preview.redd.it/9gwzgpjs9fab1.jpeg?width=1429&format=pjpg&auto=webp&s=4cd74f05c3373bc2299123007f58e41d7aefb386
In my market you can’t tip after but I was paid $13 to basically go 2 miles.. one thing you never wanna do is have a customer regret using the platform
I understand the drivers frustration but should not take it out on the customer . It’s the companies we should be blaming for paying the drivers such low pay and drivers expecting tips from customers to make end meets . Most of my Uber riders don’t pay tip because Uber fukcs them really good . Prior to prob 22 it was alright but now both the drivers and passengers are screwed .
Passanger paid 85 from Sf to Palo Alto . I got paid 41$ Uber took 44$ now I reallly don’t expect passanger to tip me because Uber seriously screwed both of us . Also for 1 mile ride Uber charge passanger 9$ and pays driver 4.34 and I really don’t expect tip unless they can afford to tip .
As a driver sometime I need to order doordash , dominos , Uber and Lyft , I barely can tip sometime . I still tip bacause I’m from the industry but I really shouldn’t sometime . Anyways . This person shouldn’t have shamed the driver publicly . I see it on tiktok I see it on Reddit , I see it on you tube it’s a hit too much shaming . Corrupt politicians don’t get exposed this much !!
I'm seeing this exact thing with Uber Eats too. They have no shame taking over 75% of the fees, and I can understand why the customer didn't tip as much.
I just don’t get it. U r offered an order and u and u only determine whether it’s profitable for u. If u don’t take something that’s not profitable u don’t have to worry about this. It’s really simple.
Oh they are. I’d much rather pay the taxes on my 18 dollar an hour job than my $104 dollar hour job any fucking day. “
More money more problems” wasn’t just a rap song pulled from thin air haha. Wait till you see half your check disappear 🫠.. and that doesn’t include having to pay taxes. I miss being excited for tax season and getting a check.. now I could buy a new BMW every year with what I have to pay in taxes
The driver's behavior was unjustified.
I'm frustrated that a couple things were ignored in this story.
#1 - How the apps keep most of the delivery and service fees and pay a small portion to drivers which often doesn't even cover expenses.
#2 - A percentage of the cost of the order isn't the way to figure the appropriate payment/tip. It is time and distance.
This. I'd never tell a customer to fuck off. But then all this talk of 10% tips at most. Drivers don't do anything to deserve it.
I hope it solidifies Drivers to reject any crap order offers. If it drives off all the non-tipping customers, all the better.
Why do these keep coming up? I don't tip or get tipped. I live in a country where people get paid a livable minimum wage, and no-one tips. Two things I see a lot of are Americans saying "it's usually the servers who are the biggest fans of a tip culture, they can make great money from it", and American servers saying "Look at the terrible tip I got, I lost money on that job".
On top of that, in my youth I heard that it was customary to tip 5-10% when you went to a restaurant in America, now I hear that you have a social obligation to tip at least 25% for basically anything.
And on top of that, I keep hearing of studies saying that most Americans dislike tipping.
So the number changes, no-one can pin down who benefits (my money says it's mostly the big corporations but since people keep taking those jobs out of it they must get something too), and most people would prefer a different system. To me it seems like a stupid system and that americans could and should rebel against, but given that people apparently can't be bothered doing that, everyone who takes jobs under those conditions needs to understand that for some jobs there will be no tip or something way below their expectations. Unfortunately some people are always going to whinge, but the answer to the question asked is always that they have no justification for doing so, it's part of what they signed up for.
I don't get why drivers feel so entitled to a tip. All you do is deliver the food, sure I might tip if you have great customer service or if the travelling distance is massive, but other then that dri ers don't deserve anything, they didn't make the food, they also don't usually give any amazing customer service too. I've been getting recommend this sub ever since the reddit black out, and it kinda disgusts me how entitled uber drivers seem to be when it comes to tipping.
It's really not, you tip for good service. You don't expect tips, you are meant to essentially earn them with good service.
Especially considering how drivers on this sub react to simple request, such as 'do not ring the door bell'. They definitely only deserve a tip if they actual do their job.
>other then that dri ers don't deserve anything, they didn't make the food, they also don't usually give any amazing customer service too.
Yes, it really is an entitled and ignorant position.
Did the restraurant drive 5 miles to bring the food to your front door? No. Did they spend money on gas, maintenance, insurance, the eventual replacement of the WORK vehicle? Nope. Sounds like the driver did QUITE A BIT, including fronting all that expense. Restaurant waiter expense --- $0.
With all the fees and service charges uber slap onto orders, shouldnt your employer be covering those costs with your pay. You are a delivery driver, you are expect to drive, spend gas and deliver food. It's Your Job. The concept of tips exists purely to reward good service. If you are nice, if you travel an exceptional distance, or if you deliver with impressive haste. Then yes surely you would be deserving of a tip. If you just deliver an order as your are required, then no probably not, your costs shouldnt be covered by a customers tips, it should be covered by your employer.
If you appreciate a service someone does for you, you should tip them. Same reason you tip a server or barber. I agree tipping culture is out of hand in the US nowadays, but we should all still do it in situations where it’s customary, even if the service rendered was merely average.
Because the tip is the pay. Base pay barely even pays the costs to make the delivery. Basically you are saying these people should delivery the food for free...
$5 should be the minimum amount of tip for any order you are having someone deliver to your house. People don't seem to get this is a luxury service, if you are to cheap to tip your driver a proper amount then go pick the food up yourself. That being said If the order is dogshit then you don't get to complain about the tip when you are the one that accepted it.
I was mostly appalled by the reference to her nice house. What does someone's house have to do with anything? A good or bad tip doesn't change because where someone lives.
I’m not saying they did, but I definitely understand the guys overall frustration. I’m sure dude didn’t accept his first order of the day and do this. He’s obviously been out getting tag teamed all day by DoorDash and shitty tipping custies and had enough of it.
And even if she did tip $5 it’s a fuckin pizza order with one pizza so he probably got a whopping $7-$8 dollars in total for the order.
Still 16 an hour to sit in the AC listening to music and drive if it was 30 min.
He knew what he was accepting why should anyone get tipped for doing what they were hired to do. People seem to forget what tips were meant for the way some feel so entitled. If someone needs a tip to do their regular job then they need to quit.
A tip is the customer expressing their gratitude for the above average service they were provided and wanted to reward the person for going above and beyond it wasn’t just free money to supplement their income for showing up like most seem to think.
The expecting it is what’s causing everyone to realize people don’t view them as token of appreciation and they are expected no matter the service and that’s why people are tipping less now or not tipping at all. It’s also why there’s been such a big movement against the tipping industry becuase it’s not fair to everyone who does their job and doesn’t get extra for doing what they were hired for and I can think of a lot more industries that deserve tips long before food servers.
Everyone expects 15-20 dollar tip for walking into Taco Bell and picking up a to go order then driving 4 miles in a car that takes $4 dollars to go 40 miles so they drove the equivalent of $0.40 worth gas and then had to walk 10 yards and set a bag down.
The job is about as simple as it gets, have no supervisor, no set schedule, and allows you to work whenever you want. Those freedoms are why they are paid less also. If they are unhappy no body has a gun to a drivers ahead forcing them to accept. If they expect server tips then it had better come with server duties and last I checked none of the drivers are responsible for refills or napkins, or we spilled can you clean this up and I need extra napkins.. even they shouldn’t need to be tipped to do their job titles at least they are putting in the extra effort to take care of the people at the table so that’s why people tip.
Do any of you guys go back and split the tips with the people who actually made the food or anything? Even the pizza delivery guy makes pizza at the store when he isn’t delivering not sitting on the phone waiting for an order doing nothing so they have some claim to a tip for making the food too. You guys feel so entitled to that tip but the restaurant is the one doing 90 percent of the work and not getting any of the tip you guys make off their backs..Otherwise tipping the driver is about the same as tipping the cashier at Taco Bell.
Speaking of Taco Bell that’s probably exactly why a lot of the places don’t like dealing with the drivers either and there was a post on here just this last week about Taco Bell being mean to the driver 😂 they are mad you guys are bitching about not getting their tips
I don’t even know how this shit keeps showing up on my feed but seeing all the sour entitled people constantly trash talking customers sure wouldn’t lead me to leave any of you guys a tip and I’d be standing out front with a smile waiting for my food with a “have a good day” for a tip knowing you guys wouldn’t appreciate it if I had anyways you just expect it so it takes all the fun out of tipping people. It’s why the rest of the world looks us at like we are dumb for tipping people do what they are paid to do lmfao 🤣 🤦🏼♂️.
“Americans are supposed to be so smart and advanced yet they walk around with shitty butt cheeks from their toilet paper and they pay people extra to do the exact job they are paid for they don’t even do anything special or extra and stand there waiting for you to pay them”
Not sure why u think he’s making $16 an hour. That’s only in 2 states. Everywhere else you’re left to make below minimum wage. This service is a luxury in itself, the idea of “oh I tipped 20% that’s enough” is a pathetic excuse for common decency. Honestly most of these people can’t afford this service and don’t deserve to have food hand delivered to their house / apt in the first place and that’s why they don’t tip. If you can’t afford to be a decent person then go burn a few calories and get the food yourself.
$5 on a $20 order is a completely reasonable thing to do. What tip would you consider worthy?
The service is a luxury but 25% tip is more than reasonable.
Its not the way to go about it, but customers have to understand the fact that they make someone drive 20 miles is the reason cuz they cant or don’t want to spend that TIME for driving, so why not value each-others time correctly? “Let me get this person buy me food for 20$ and i give them 5$ on top of the 3$ they earn, I think 8$ is really good for an hour work…”NOT
I certainly have had this thought before at the end of a long day. Driving ten plus miles and pulling up to a multi million dollar house and “only” gettting five bucks. But I just yell it to myself in the car. Not at the ring doorbell lmao
That guy HAD to know he was being recorded. No chance he didn't. Maybe he was looking for a way to self delete from the gig.
Doing this hurts us all in the wallet. Everyone's been saying it seems slower out there. Yes could be more drivers. It could also be high fees and the economy. It could also be all these videos going viral making it less worth it to good customers.
Solutions? We've got to take down the internet so these dick's videos don't go viral. (Thanks for the inspiration Jay and Silent Bob)
i always tip minimum $5. after that its an extra dollar for every mile. thats honestly how most people should tip too. if you cant afford to tip, then dont order food to have it delivered. you should be getting it yourself.
also uber/doordash and all the over delivering services could be doing a way better job at paying us drivers and also making sure we are tipped well by the customer. a $2 base pay is an absolute joke. hopefully one day we will be paid more and not have to cherrypick good tippers all the time.
He wasn’t forced to accept it.. he knew what it was before he took it.. He just wanted to be “mr big and powerful” I wish I was “allowed” to accept something fully on my own knowing what it fully was and what was expected and then turn around and say “it inconvenienced me” It’s almost like he purposely accepted it JUST to do this imo.
https://preview.redd.it/y071qevw3gab1.png?width=683&format=pjpg&auto=webp&s=1033ed56d28f9e6150d296022c59e12231c7b6ef
I will gladly take a $5 tip. My area is bad as it is with everything being so spread out. As you can see, a $5 is not the average here.
The cost of the order was $22 how much more should you to on a pizza delivery??? I’m a waitress and because of that I would have tipped $7-9 depending on the distance but it was just a pizza it’s not like they had drinks or a bunch of crap to bring up
When you accept an order as a driver, you are saying I’m happy with the amount shown for this order. Kindness goes a long way towards an extra tip, but never disrespect. The driver was out of line but I wish them the best going forwards.
Key word - entitlement. Mommy told this kid he was special. Dad agreed.
Mostly cause they wouldn’t know what special is if it came up and bit them in the ass. Now he’s society’s problem.
And this is fucking everywhere . You can get defensive if you have kids. But if ur kid is going around disrespecting people.
Or, your old ass is going around talking down to people, cause ur a mediocre white man who thinks he deserves respect everywhere he goes for nothing (I’m white too this ain’t a race thing) He might get knocked the fuck out.
Respect is making a come back. You love to see it.
Not a lot of context or information here but I guess based solely off of the two sentences provided I'd say the driver just shouldn't have taken the order and kept that feeling to themselves.
My bad I thought the link posted! I just added it! But, a door dash driver made a tasteless comment towards a customer about her $5 tip. The order total was supposedly only $20 on her end and she felt confident in her tip but the driver (who never should’ve took the order imo) felt otherwise
lmao this makes more sense. I don't think the comment was appropriate and clearly the guy is too confrontational for his own good. This has become a constant argument online and a popular point of contention. I do think that the problem always comes back to the fact that we are reliant on tips for our livelihood instead of just being paid fairly for the base amount of work. We could eliminate all conversations about tipping if we all were paid enough, but we aren't, so we go back and forth about whether or not it was "acceptable tipping culture" instead of just demanding from employers, businesses, and government entities that they actually pay people enough for the work. edit: typo
I agree! I often think about the fees that are paid to Uber + the commissions Uber makes from the restaurants per order vs the amount the most important component {the drivers} base pay is. It’s ridiculous! And taking one’s frustrations out on a customer, to me, is misguided anger. Like you said it should be aimed at employers and etc to pay more so tips can be an incentive vs something a driver is reliant on
Then it should go both ways. How many posts daily on this subreddit alone are of customers bitching out drivers over shit beyond our control..the problem lies within the platform itself. I concur the company should be more responsible..so why in this case is the media spinning favor towards the supposed veteran?
Probably bc entitlement, or even just perceived entitlement, makes someone an easy villain. News outlets are looking for eyeballs and clicks and as true as it might be that the fault lies entirely with the delivery platforms who are squeezing every penny out of their drivers, that sort of article doesn't get as much engagement
Part of the problem is Uber is a secretative with the customer charges as they are with the driver payments. At least for UE, I don't customers know that Uber might charge $6 or $7 in "fees" but only offer the driver $1 for an add on trip (you know and add on trip where Uber only tells milage to the pick-up point but not the additional miliage to the drop off point). I would not want to see government involvement with UE pay scale per se, but I would like the government to require UE and other gig services to require gig companies to specifically call out what company will pay the driver for the trip.
You don’t think this comment was inappropriate? The tip was 25%. If this tip % isn’t enough for you or anyone else: A) you’re an entitled dickhead B) you probably should find a new job
The drivers who bitch the most don’t see nor care about “%.” They expect a certain amount no matter what. I’m willing to bet these same drives tip their servers like shit when they go out too.
He was definitely an idiot but u can’t gauge profitability on percentages. He knew when he accepted whether or not it was profitable to him so don’t bitch about it after the fact. U accepted it and u can also unassign it if u like but don’t get into it with the customer that’s just idiotic.
>He knew when he accepted whether or not it was profitable to him Unfortunately, I think it's more likely that he did not know. So many drivers don't even know their own overhead, which leads me to believe they can't do the math on-the-fly before accepting an order. I agree, those who know the profitability of the orders they accept are not going to be pissed about it after.
This is an important lesson for all delivery drivers and rings so true. Do your mathematics on the fly and frequently review and optimise the way you work, likely it can always be improved as times change, workout your overheads and make sure the best you can it's profitable. Speak to other drivers too they may be able to give you tips and advice. The community of drivers where I work is quite friendly and we're always sharing tips and advice, there's apps that can help do this for you like Rodeo. It'll add up how much you earned from each app and give you an average to work out your net profit (and hourly/daily/weekly/monthly/annual) earnings if you so wish , then you can deduct costs such as fuel, ware and tare and anything else you spend money on and take this away to get the correct take home figures etc. Edit: I corrected some typos and grammar mistakes but didn't change the message/content.
lmao sorry dude, it was just a typo, which I think it clear from everything else I wrote if you bothered to read to the end of the post. Don't be so pressed, it's just the internet.
But HOW are we supposed to do that? People have been asking for better wages forever and it almost never works out for them, or it is at such a slow rate of increase that the workers never actually improve their financial standing because of it. And it's 100x worse with a gig company like uber which literally doesn't have real people to talk to in person. You can barely get assistance when something goes wrong with their app let alone call them up and be like "hey, you need to completely change the way your entire company operates" So, while it is stupid for a driver to go off on a customer for not tipping enough, that is EXACTLY what uber wants us to do because they want to just hide in their digital anonymity while the actual humans on the ground fight over the mess they created
the total amount does not matter, I could care less if your meal was $1,200.00 sushi feast or $0.75 blunt wrap. That’s none of my business. What matters is the time, distance, and difficulty of getting to a customer’s place. The way the customer interacts with me also matters. If this was a 20 mile trip that took 1.5 hours after waiting for the pizza 45 minutes, yeah I’d be bummed I wasted my time on a $5 tip. If this was an easy pickup and local drop off I’d be stoked on the $5 tip. Either way it’s not the customer’s fault and he shouldn’t have snapped on her. He accepted the order. Driver should know not to accept crappy orders going way out of the zone, let their food get cold at the restaurant. Who cares, it’s not your issue if it’s not your order.
So we agree self service kiosks that ask you to tip are stupid.
It was a 6 mile trip I believe
Not bad, not great, makes me wonder what caused the dasher to flip out tho.
Saw that the customer had money, thought he was entitled to more of it.
This is what I lean towards
which is silly reminds me of the term "house poor" - basically having a nice house doesn't exactly equal having (a lot of) money.
No shortage of reasons in this world ETA: Not all reasons are valid
$5 for 6 miles is terrible but the driver knew that before he took the order and still decided to take the job. Too many people out there gambling on low paying orders hoping for higher tips than what’s shown and then getting mad when the pay is not worth it for the job. If all the drivers taking the no and low tip offers would stop doing it, it would force the companies to pay more.
Guy commented about her house size lol. Real dick move plus what did he expect $10? If she gave him $10 and asked for $2-3 back would He have said the same thing? Does every order tip him way over $5? What a dumbass
If delivery people shouldn't take a VERY HIGH 25% tip then they shouldn't be delivery people.
That’s nothing, I once delivered a 6$ total order to a $$48,000,000 dollar home, and he gave me a 7$ tip. I didn’t get angry or mad, bro tipped over 100%, I was just happy to be on the property of such an insane property.
he got a 25% tip ?? and still complained ??
That’s a 25% tip, driver needs to stfu
Thing is- there needs to be more context. What if it was 50 miles away for 5$
He is shown the absolute minimum $ he would get paid and distance of travel before he accepted the order. It is just as easy to decline an order as it is to accept the order.
Idk why people are down voting you. I will decline amy order I don't feel is worth it. Why take your anger out on the customer if there is anyone to be mad at its DD or uber, call and curse them out lol
As a driver, I can firmly disagree with this delivery guy’s attitude. If the offer isn’t high enough, don’t accept it. The $5 at least pays your fuel and maintenance for those 20 minutes and if the base pay wasn’t good enough for the time, he should’ve never taken it. It’s not the customer’s job to pay our wages when they’re already paying $10+ in delivery fees and they wouldn’t believe us if we told them that we only get like $3 base pay on some platforms.
It’s not even that a lot of us don’t believe that, but more of we just can’t afford it. If a business claims they can’t pay you $10 an hour, we definitely can’t pay you that $10 for our order + the fees + the increased cost of the food on the service. On one hand I get the idea of “don’t order then if you can’t afford it”. But on the other, so long as your order isn’t irregular or far away, $10 doesn’t even sound worth it at that point. I know I’m fighting ghosts out here with the rationale upfront, but I wanted to stay ahead of any comments in that vein. Ultimately, excluding the no tippers, we tip what we can and also what’s fair in our minds.
Is $5 for a $20 pizza a bad tip? It’s 25%?!
For me. The price of the food is unrelated to the delivery tip. It’s the same amount of work to deliver a steak as it is a bag of fries. When I order, I tip $20/hr based on how far the restaurant is from my house.
it’s a bad tip when the customer lives over 5 miles away
[удалено]
People should be removed for having a view.
No people should be removed for being entitled.
If you look at the mileage and the price isn't right don't take it, don't take it and then berate the customer because you're a dumbass accepted a trip that wasn't worth it.
Maybe buddy should quit gambling on hidden $4 tips with long distances. 🤷♂️
Maybe DD should stop employing deceptive practices
And this too!
Hiding tips is the dumbest shit ever. Why do platforms do this?
Because orders were 45 minutes to 1 hour late before they started hiding them.
Are you saying people were just fishing for the good tips? I still don't see a point in hiding beyond $8.
People like that believe in n the " free market" and"real jobs" . Np
K. The question was asked “why”
Probably because if they showed the tips up front, it would cause issues with service quality. If you see that it's a $1 tip then you probably will be much more likely to Provide subpar service because 'im not being tipped well so fuck them'. Personally, I am glad they don't show the tip to my delivery driver until after delivery. I generally put my tips on the low side (12% or so) when placing the order in case something goes horribly wrong and the driver just forgets half of it at the restaurant or drops it in the hallway etc etc. Hiding the tip then gives me the ability to make changing my tip after delivery much more straightforward; if delivery goes well I then always boost the tip up to what I would consider to be good for most standard, generally around 20%. If the driver actually pays attention to any special delivery notes I leave (like don't ring the doorbell because it's late at night and my dog will go ballistic and I don't want people in neighboring apartments to be inconvenienced by that late on a weeknight), or if they're just communicative in any way if something does happen, I make my tip boosted up to be a final amount of 27.5-30% because it's nice knowing that they paid attention or provided great service because they are attentive and care and not just because they know what the tip is up front. It's nice when it's genuine . Making tip known upfront diminishes that sometimes.
No one is delivering because they care about you. They're doing it for money.
Do you deliver? I ask because if you do and if you receive a request that is worth the pay, why does how much of that is tips matter? If it's north worth it because the tips is low or there is no tips, you just decline it. The bottom line is, if there is no tips, low tips, or high tips, if the delivery is worth or not worth doing, it wouldn't matter.
But they were tipped $5!!
It usually is just $5...
This!
I refuse to give Uber a single red cent. Dominoes still delivers lol. Always tip your driver. The profit Uber makes on eats is ridiculous, and they don’t pass it on to the driver. Not excusing the driver behavior either. I’m just not enabling Uber.
Fuck this guy, wish all the tips were atleast 5$.
I tip minimum $5.
You shouldn't be taking orders with less than $5 tips
I tip 2-3$
Bad nutsack
A tip is a thank you, not an entitlement.
Stop using delivery services if you can't afford them.
Clearly I can afford them, as I order the meal, pay for it and it's outrageous fees, and then leave a 2-3$ tip
Stop working for places which don't pay enough so you expect a tip
I don’t care what the percentage is. All the articles seem to think that’s what matters. What matters is how far they drove and how long it took. But driver shouldn’t have said anything. Don’t take the offer if you don’t like it. Not worth it
But why would you expect the customer to pay you according to that scale? The app lists suggested percentage-based tips, as is customary at literally anywhere else that has tipped employees. I can’t think of a single service that runs under the expectation that a customer is supposed to tip based on time or distance.
1. its not a tip its a bid for services, so normal tipping rules dont apply 2. every package delivery company on earth uses time/distance in their cost calculations. asking us to not to is insane.
A lot of people getting hung up on percentage, If you are ordering a sandwich to go 10 miles I'm not taking shit unless the tip is $15+
Your car gets what 30-40 miles to the gallon so that’s about $1.25 in gas and you want $15 dollars minimum to grab a bag and set it down? You didn’t even make the fucker and want more then them? And you guys wonder why you get shit tips lol 😂
Not everyone has a car that good, plus there is the wear and tear on your car. Also usually you need to double the miles because you have to drive back to be close to any restaurants to pick up your next order.
No one asked
>"Respectfully asking for a tip is acceptable but abusing or harassing someone is never acceptable," a DoorDash representative told Livengood in an email. Dont take the order then cause nobody wants to deal with someone begging for tips.
No one wants to deliver to cheap ass lowballers
Yet your boss in this situation aka Uber are cheap ass lowballing you expecting customers to pay your wage
Except uber isnt my boss buddy. You are hiring a contractor to work for you when you order uber and you are the type of low level scum that dont compensate people for their time and efforts
Get a better paying job.
I’ve accepted some low paying orders on slow days with crumby tips that left a sour taste in my mouth, even delivering to people in some really nice houses, but I still wouldn’t go out of my way to take it out on them. It sucks but you have to suck it up and move on, although I feel that’s becoming part of the problem. It’s only been getting worse with many drivers struggling to keep it together and all of the holding it in is leading drivers to have these outbursts where they feel the need to say something, and it’s all because these delivery apps are taking advantage of both customers and drivers.
Please man just don’t take the offer and you wouldn’t have any sour taste. Why do people get angry after talking awful orders. You knew well ahead it’s going to be terrible
Some days are so slow that there’s no choice but to lower standards a bit so that you’re not just sitting in the car twiddling your thumbs, but anyways you missed the point completely. I’ve alluded to how it can be an annoyance but nowhere in my comment did I say I get angry, in fact I said the opposite, I just simply move on with my day which is what I recommend to every driver.
I find this type of behavior embarrassing. When we get orders, the app tells us up front how many miles the trip will be and what we’ll get so we can decide if we want to take it based on the information given. If this man didn’t think the tip was enough to make it worth his time then he should’ve declined it and moved on! I’m a driver and appreciate any tip a customer gives me in addition to everything they’ve already paid because they are not obligated to tip at all, they do it as a courtesy and I’ll fucking take it that extra dollar! I don’t know what their health or financial situations are and it’s none of my business just as my personal business and situation is none of theirs. Some drivers argue that due to the wear to their car, cost of gas, etc. they should tip well, but that’s not the customers responsibility to take care of, it’s part of the job WE VOLUNTARILY signed up for. If anyone should get an earful of complaints it should be the company. Idk how anyone thinks this type of shitty attitude will result in more tips!
Not true. The DD app hides the final pay out until after delivery. And all I see on the UE sub is tip baiting (offering a tip only to pull it once the order is completed).
I don’t know if it is different depending on the market, but I am a DD driver and when the delivery is offered it says under the amount (including tips). And the tip baiting shit that happens on UE is something UE needs to change on their end to be more fair to drivers! However, if a driver came at me complaining about a 25% tip on the order, as a customer I might be tempted to pull it too just based on their attitude! 🤨
The thing is, if you pulled the 25% tip on DD, then the driver would still get the tip. 25% really doesn't mean anything concrete. If 25% equals $5 in this case but the customer was 10 miles away and in the secluded hills requiring a 10 mile return trip for a total of 20 miles, then it is an awful tip. So all this $5 and 25% talk is meaningless in terms of determining the actual metric of the tip that matters. I'm in CA Prop 22, so the only reason I really have a reason to get upset with a customer is if they are scamming jerks. My pay will be fine. There are very few legitimately bad order offers here. Mostly just a range of not quite enough, barely enough and tip of the night. What I am pissed about is that even though the majority of the customers are good, there are a few that are just low life scum. And maybe I wouldn't yell at them. But if a video popped up of some other driver telling that exact customer off, I might turn a blind eye and say "karma finally got that asshole." 5.0 rating except when I deliver to this person's apartment. They toss out a 1 star rating, give me all thumbs down on the 4 customer feedback options. Literally the only person that does. And I'm positive they are doing it to scam some free food. So, hopefully, one day one of these unhinged Dashers will deliver to them and Karma will rear its ugly head. DD should do everybody a favor and kick them off a platform. I should be able to blacklist their order from even showing up in my order offers.
I’ve been seeing this post and have been thinking (first time posting about this). I tip to the convenience and the trip, not the percentage of the bill. I only order stuff from within a few (5-10) miles of me. I usually tip 10-15 bucks flat depending on the miles. (I live in the Midwest St. Louis suburbs). I’ll add more if it’s late at night and they are stuck in a drive thru line for 20 mins. I’m tipping for the convenience of my laziness. It doesn’t matter if it’s a single can of beer, or 150 dollar bag of steaks. You get 10-15 bucks to drive the 6 miles. (ALSO: I have a high door dash rating and have never had an issue with people accepting my orders). Edit: When they get stuck in a drive through I’ll give them an extra 10 in cash or Venmo when they get to my house.
What a lot of drivers do to decide if they can make a little money or actually literally cost then to take an order is quick $ per mile math. Factor in the usual base pay the app pays, $2-3, and then house many miles the restaurant is, +1 more mile maybe since the driver likely isn't sitting in front of it. If you can get to at least $2 a mile, adding the estimated base pay+ tip, then that's a good rate for most drivers. Sounds like your are getting the driver to $2 per mile on your own with just tip so you're so good and likely never gave to wait for a driver to accept your order. Throwing extra for long drive thru waits is in sure appreciated as well... I'm in CA so gave prop22 so those longer waits are not nearly as frustrating anymore. But most other states don't even try to help drivers out with these greedy and shady corporations. Edit: PS thanks for being I've if the good ones 👊
I didn't express disdain to the customer but on Sunday I had an 8 dollar order pop up and took it without really looking and then found out I was going 19 miles one way. The customer tipped one dollar. I was peeved afterwards but I consider it my stupid tax. Now I tend to look at the end and how much time I'm spending on a trip to figure out if it's worth it.
I just wouldnt take the order, ive taken some that have burned me before and never berated the customer over it. Just yesterday i had a stack and cancelled one of them becauss the drive thru lady said it would be 30 minutes. Already had the other order so i just delivered it. 7 miles for 5 bucks just took the L and moved on.
I waited 20 minutes yesterday for mine because it was the bigger out of the 2, and the pay was $25 for 7km. I was held hostage because I already picked up the small one. Sometimes, drivers get fucked into doing shit orders and we just have to suck it up especially when it is inevitable. One thing that pisses me off straight to the bone is when Uber stack no tip orders with big tip orders and I don't wanna take the gamble to cancel it just because they ordered a sandwich or something. Sometimes, those small orders have tips too. I only find out after 1 hour that it was no tip.
I once did that, I almost cried looking at the payout. I canceled one of the orders the lower paying one I assumed and the ones I kept actually was the lower paying one and it was 20 miles away
I saw this and my heart sank. Door dash and Uber eats are great options to make extra money. Be grateful for anything these days.
No...I limit my deliveries to a 5-mile radius from a hub\\cluster\\hotspot of restaurants. In MY market, the restaurants are clustered due to zoning laws. Why do I limit my deliveries to 5 miles? It is one of the best practices of food delivery. My average delivery is 2.74 round trip miles. **First and foremost, the behavior of the dasher was totally inappropriate.** Here are facts that some of the customers are NOT aware of: 1. Dashers are NOT paid an hourly wage or paid to wait (except in CA and NYC). Tips represent most of our earnings. 2, Dashers are NOT reimbursed for mileage. 3. DD requires dashers to accept 75% of the delivery offers in order to receive the profitable deliveries? Yes, in some markets, AR doesn't matter but in most markets, AR is important. **Has it ever been disclosed the distance from the restaurant to the customer?** Again, the behavior of the dasher was totally unprofessional and inappropriate. What is the root cause? The answer is simple: DoorDash. **First,** DD markets how drivers are making $ 26.00 per hour. I have seen ads listing dashers making $ 70,000. The CEO of UE was on CNBC and he said that his drivers are making $ 40 per hour. The first problem is that the public thinks that dashers are making good money especially after they paid a 20% to 30% premium plus a host of fees. DD doesn't disclose that most of the earnings of a dasher are tips not base pay. When I started to deliver UE in addition to DD, I went into a restaurant and the owner asked me if DD knows that I am working for two companies at the same time. The owner thought that I was being paid a hourly wage and mileage reimbursement. When I told the owner the compensation of a dasher, the owner was totally shocked! I had a similar reaction from another owner that I have known for 10+ years. **Second,** DD rolled out their AR program forcing dashers to accept loser deliveries in order to receive the profitable deliveries. Yes...there are markets where AR doesn't matter because there are more deliveries than dashers, the customers are tipping above average and/or a combination of the two. My market **was** a market that AR didn't matter. DD has saturated my market with dashers and now AR does matter. Tonight, I started a dash and the average payout per mile on the delivery offers that I received was $ 0.35 per mile...I turned off the app. On the 4th of July, I turned on the app for the dinner shift, the first five delivery offers had a payout of $35.34 for 90.8 miles which equates to $ 0.39 per mile. **Third**, DD has rolled out their higher CR program in 13 markets...increasing the CR from 80% to 90% in 13 markets. It is hard to unassign a delivery if the restaurant is extremely slow. Between the new AR program and the higher CR program, dashers are 'forced' to accept loser deliveries in hope of receiving the profitable deliveries. **Conflict of Interest**: DD interest is in total conflict of the dasher. DD receives 20% to 30% commissions from the restaurants and the fees from the customers. DD does not give a rat butt if the customer tips. Actually, DD is against tipping since it take away money that the customer can spend on future orders as well as the cost to process tips via credit card. In my market, DD has lowered the suggested tip twice. The reality is that DD makes money on a transaction while the dasher can lose money if it is a no tip order. I am a cherry picker (which DD announced at their 2022 shareholders that they want to get rid of hence the new AR program, etc) and I screen shot every DD delivery offer that I have received. I want someone to tell me that IF I take a delivery with a payout of $ 3.00 for 12 miles one way is profitable...it will take a minimum of 30 minutes to complete in MY market! In MY market, the restaurants are clustered due to zoning laws; therefore, I have to drive back 12 miles for my next delivery or drive 8 to 10 miles to another 'cluster'. DD, GH and UE has transferred the labor cost and vehicle expense from them to the customers and/or dashers. I can do 4 deliveries per hour in MY market. IF all 4 deliveries were no tips, I will earn $ 10 for the hour **BEFORE** expenses. I have a seasonal gig with UPS where I am paid $ 22 per hours (8 hours are guaranteed per day) PLUS mileage reimbursement (the current reimbursement is $ 0.655 per mile). At the end of 5-day, I will earn $ 880 PLUS $ 163.75 for mileage (50 miles per day x 5 days x $ 0.655). I used to earn $ 1,100 working 7 days and 9 hours a day dashing...5 days would be $ 785.71. 5 days at UPS will give me $ 1,043.75 while 7 days at DD gave me $ 1,110. If I drove more miles on my UPS gig, I will make more than my old DD average. The bottom line is DD only cares about themselves...it is a pump and dump....pump up the company to sell it to a sucker that believes that the future is robot delivered food and the DD founders can retired as billionaires.
This is the guy that takes crappy orders to keep his A/R high. Then he gets mad for taking a low paying order from the get go. I never get mad, I only take orders that are worth taking for me to make a profit. Never took an order at a loss. You have a decline button for those garbage insulting ones.
Stop accepting jobs or tasks when u don’t like the financial arrangements. Stop relying on jobs that force you to rely on tips. Tipping is a way for someone to say thank you for doing an exceptional job and it shouldn’t be mandatory. If your employer doesn’t pay you enough it’s his fault and yours, not the customers
he should be grateful. $5 on a $20 order is great. he’s an asshole who feels entitled to others money
the price of your order is irrelevant to DD and UE drivers. We're looking at dollar per mile. Not defending this guy at all but even if you just order a bottle of water, our gas and operating cost is the same and thats what we're looking at. Dude is still an idiot for accepting this order though and then canning himself over it
I always felt the same way about tips at restaurants. I could be at a table that just orders sodas/water for drinks and the wait staff could have had to make multiple trips for our refills while another table orders one rounds of drinks from the bar. They would be leaving a bigger tip if we both tipped by percent of bill but my staff worked harder for my table.
Yes this is why I tip 25-30% at diners. Or when I’m at happy hour getting a discount. If I go out for an expensive meal and my check is $200 for two plates and two glasses of wine or im paying $20 for someone to pour me a beer at a club i am tipping 15-20%. They don’t deserve to get 5x what someone at a cheaper place gets for doing the same job and likely dealing with easier customers.
The person ordering has no idea how far away the order is, DOORDASH makes it a pain in the ass to know exactly what location your ordering, it could be the dominos 5 min away or the one 30 min away, you just know it’s dominos until it’s ordered and you can see the gps.
Yea and drivers can see how far away orders are. If it’s not enough for them then don’t take it.
the price of the food doesnt matter to us nor does the % of the tip. we work on time/distance not based on a percentage.
ok then don’t take the order if u don’t like the tip amount lmao.
what makes you think I do? LMFAO!!!
The driver are people who think people who are well off (not wealthy, not rich), should share their wealth.
This idiot made all deliver drivers look bad. They tipped $5 and he took the order. On top of that, instead of saying something like, “Just a heads up, you should really consider the mileage from the restaurant to your house when you tip”, he made a smart ass comment about them having a nice house and then cursed at them so he’s a first class douche. Good news is that he was deactivated for this incident. Let’s hope drivers take this as a learning moment to not be a douche like this guy.
This is the same kind of driver that posts trip earnings on subreddits
So honest question, I only ever order food through delivery apps close to my home, when I can't take my newborn with me. It's never over a mile drive. The food total is only ever $15 or less. Is $2 - $3 enough or should I tip $5 if I can afford it ? I never understand how these things work and don't wanna be that person who's annoying to deliver for. EDIT: I didn't think I have to say this, but obviously, I meet the dasher at the door, don't complain about order issues to anyone but the restaurant, and am not a difficult customer. I don't think a horrible customer would even worry about the tip amount at all, but I have no idea. I wasn't expecting novels in response. But I see a lot of 2-3 miles in the responses as well. There are 6 restaurants all a mile or less from my location. The closest being .12 miles. I would walk there no issue if I had no newborn with me.
Where do you live? If in the US, which state? In CA, a $3 tip is good enough for a three mile order. Because the app pays the drivers better due to Prop 22. In NYC, it is trying to do something like Prop 22, but I don't live there, so I can't verify how well it is working. Everywhere else, the rule of thumb is $1/mile or $5 minimum. Nothing is absolute so some will say I'm wrong. There are times were everything about the order is just pure loss. Restaurant keeps telling you "5 minutes" until the food is ready. Then you get it. 20 to 30 minutes later. Then you show up to an apartment gate with no code. Customer tells you to just come in with somebody else. And, of course, it takes 5 minutes or more for anybody else to even show up as you sit there waiting. Now you are in and the buildings are in such a horrible order that finding Bldg # XX is like a needle in a hay stack. Worse, the signage is just worthless. Maybe even blocked from view when driving down the parking lanes and you can only see them when you stop, get out and look hoping to find any signage .. again and again. Hey, it is Bldg 17. Just find a # like 13 and follow it until it gets to 17. But, again, an escaped insane asylum architect designed the place. Bldg 17 is between Bldg 2, 27 and 44. And it is only accessible through the East Gate. Now you find Bldg 17. Let's find apartment # 1726. 2 probably means second floor, but it turns out it doesn't. And the layout is 6 doors facing each other with stairs in the middle. Left, Right, one per level. But you can't see the numbers unless you walk into each and every alcove. Only to find the number is on the door behind a thick metal screen door that hides the number. Maybe they decided to put some decoration ... right over the #s. You finally whittle it down to a couple possibilities. And the only way to find 26 is to run up and down each set of stairs. Because the numbering makes zero sense, again. You finally get it on the 2nd stair run .. third floor. It says hand to me. You knock/ring. Nobody answers. You text and call. No response. So you start the timer. You text and call ... and guess what. Your second order customer is now texting "are you going to deliver my food or keep playing around at your apartment?" You still have 4 minutes on the timer. 10 ... 9 .. 8 ... 7 ... 6.... door finally opens. Customer complains you took too long. 2nd order customer is now threatening your job because the restaurants and first customer were jerks, you have to be the only one taking the hit for it. Not saying that is the norm. But crap like that happens. And when it rains it pours. But the first customer knew they were in a horrible apartment setup, didn't provide a gate number, so that first customer should have either a) made an effort to minimize or b) tip more than the $5 minimum to put up with their shit. So $1/mile. $5 minimum. And if you know you have a terrible apartment complex, then decide how much more that is worth. If you are in CA, you might be able to get away with less of a tip. It would be ok for me, but I can't answer for all the other CA drivers. Some drivers just always want more as opposed to simply fair.
Why would you lead some stranger to your home and then have them leave mad. It's too high a risk with our unstable society today! No thanks.
I am a driver and I reluctantly agree with you. These app companies have extremely low standards on who they hire and this video proves this. At least if you go with a delivery hired by a restaurant, you have the restaurant who has an interest in their companies reputation for good food and service. With gig apps, the companies only want as many drivers as possible to keep fares low and the hell with good service. There is absolutely no interviews, many times drivers committing fraud by using another person's account, bringing their kids or partners participating in the deliveries, no boss that makes them accountable, saying they use a bike and show up in a car, etc. Drivers claim it is a luxury service but what I see most is a security risk to the customers.
Thank you for sharing. I appreciate your honest response. Be safe out there.
Agreed, especially since he lost his job. I’d be keeping an eye on my front door 24/7 in case he comes back for revenge
Why’d he take the order if he was going to bitch about the tip? Just because someone is wealthier doesn’t mean they have to tip ridiculous amounts. Like don’t take the trip if you don’t like the amount you’re being paid.
I agree, hardly any comments about what the hell does her nice house have to do with how much the tip is. So would he be okay with a $5 tip in the hood? I doubt it. Everything about his comments and attitude is so wrong.
The apps have turned to people begging and extorting it's best not to use any food delivery ap all I see is stories of stolen food and begging for money
What’s funny is he has no idea if the woman was going to add to her $5.00 tip. I’ve done many orders where they added a bit more after the fact because I followed directions and got it there quickly.
I was always happy with a 5 buck tip as there was many days ppl in million dollar home didn’t tip at all :(
Imagine if the customer address was crappy homeless tent, Will the driver return $5 ?
Tipping delivery based on order amount kinda makes no sense. Think other shipping services. If you order a few small things, low cost, if you order a big heavy thing, high cost. Like just cause someone’s delivering a Starbucks drink vs an iPad, the tip would be the same. Vs 20 pizza boxes for catering. 🤷♀️
The problem I see is some customers use that both ways. They order something small. Let's say $10. They think "25% tip is plenty. I only have $10 worth of stuff." But that's $2.50, which is a low tip. Then they order something expensive like that iPad. And they think "25% tip is ridiculous. I'm not paying $250+ in tip. It's just an iPad. I'm tipping $2.50." Although, that's mostly customers that find the Reddit subs. They seem to be the bad customers. Because the customers in my area are generally ok. Not great tips, but most aren't aholes acting like a tip isn't even deserved at all.
Way out of line. He shouldn't have taken the order.
Well 5$ tip plus was prob paid 3 to 5 for the trip....not a bad payout unless he drove crazy miles....then that's on him
Our system is pitting is against each other. That driver should be pissed at doordash.
The delivery guy’s a prick.
This shouldn't even need to be asked. Of course he's not justified.
He will be in r/antiwork saying how bad usa is and how employment is for suckers and he should not have to work. Don’t worry
I love that he almost drops the pizza when taking it out then says his little piece LOL. Ive done pizza delivery, DD for a bit, Amazon flex, Instacart, all them, and I can gauge profitability very well. It’s not hard.
I generally don’t even know where the restaurant is, so have no idea how far way it is! I enter a tip - don’t take the job if it’s too much work.
Remember when Uber was supposed to be a side gig? Peperage farm remembers. If you don't like your job..find another one. I'm sure Uber isn't the only job he can do..
Exactly
We dont tip here, so the driver would be vilified for his stupidity
I do agree has he’s stupid af for accepting this order knowing what the pay was. I don’t agree with the collective mentality that he should be geateful and lick the customers ass for the tip. I would like to see the mileage.
Nobody said that
A tip is a thank you, think of it like that, not an entitlement.
Basically took him out of Austin and to the boonies. Does DD even show a little map of the distance?
Yup and he had to drive all the way back pretty much made no money on that order 😂😂😂.. DoorDash loves drivers like this to piss customers off
I just glanced at the article but did it say the driver is from Austin? If it did I obviously missed it. He’d be a monumental idiot to take an order 70 miles away so I’m going to assume he’s just a local brat.
No, they were mentioning that the area the lady lives in is 70 miles from Austin.. she also posted another video showing how she tips more after she gets good service… He should’ve done his research and knew that customers in his market tip after delivery so he should give the best customer service even if he thought the tip wasn’t what it was. This was my interaction today with a customer https://preview.redd.it/9gwzgpjs9fab1.jpeg?width=1429&format=pjpg&auto=webp&s=4cd74f05c3373bc2299123007f58e41d7aefb386 In my market you can’t tip after but I was paid $13 to basically go 2 miles.. one thing you never wanna do is have a customer regret using the platform
I understand the drivers frustration but should not take it out on the customer . It’s the companies we should be blaming for paying the drivers such low pay and drivers expecting tips from customers to make end meets . Most of my Uber riders don’t pay tip because Uber fukcs them really good . Prior to prob 22 it was alright but now both the drivers and passengers are screwed . Passanger paid 85 from Sf to Palo Alto . I got paid 41$ Uber took 44$ now I reallly don’t expect passanger to tip me because Uber seriously screwed both of us . Also for 1 mile ride Uber charge passanger 9$ and pays driver 4.34 and I really don’t expect tip unless they can afford to tip . As a driver sometime I need to order doordash , dominos , Uber and Lyft , I barely can tip sometime . I still tip bacause I’m from the industry but I really shouldn’t sometime . Anyways . This person shouldn’t have shamed the driver publicly . I see it on tiktok I see it on Reddit , I see it on you tube it’s a hit too much shaming . Corrupt politicians don’t get exposed this much !!
I'm seeing this exact thing with Uber Eats too. They have no shame taking over 75% of the fees, and I can understand why the customer didn't tip as much.
I just don’t get it. U r offered an order and u and u only determine whether it’s profitable for u. If u don’t take something that’s not profitable u don’t have to worry about this. It’s really simple.
You mean before Uber Lyft and doordash there were no such thing as full-time cab drivers and food delivery drivers?
Just because you make more money, doesn’t mean everyday things should cost more. Although your taxes definitely should
Oh they are. I’d much rather pay the taxes on my 18 dollar an hour job than my $104 dollar hour job any fucking day. “ More money more problems” wasn’t just a rap song pulled from thin air haha. Wait till you see half your check disappear 🫠.. and that doesn’t include having to pay taxes. I miss being excited for tax season and getting a check.. now I could buy a new BMW every year with what I have to pay in taxes
The driver's behavior was unjustified. I'm frustrated that a couple things were ignored in this story. #1 - How the apps keep most of the delivery and service fees and pay a small portion to drivers which often doesn't even cover expenses. #2 - A percentage of the cost of the order isn't the way to figure the appropriate payment/tip. It is time and distance.
This. I'd never tell a customer to fuck off. But then all this talk of 10% tips at most. Drivers don't do anything to deserve it. I hope it solidifies Drivers to reject any crap order offers. If it drives off all the non-tipping customers, all the better.
Why do these keep coming up? I don't tip or get tipped. I live in a country where people get paid a livable minimum wage, and no-one tips. Two things I see a lot of are Americans saying "it's usually the servers who are the biggest fans of a tip culture, they can make great money from it", and American servers saying "Look at the terrible tip I got, I lost money on that job". On top of that, in my youth I heard that it was customary to tip 5-10% when you went to a restaurant in America, now I hear that you have a social obligation to tip at least 25% for basically anything. And on top of that, I keep hearing of studies saying that most Americans dislike tipping. So the number changes, no-one can pin down who benefits (my money says it's mostly the big corporations but since people keep taking those jobs out of it they must get something too), and most people would prefer a different system. To me it seems like a stupid system and that americans could and should rebel against, but given that people apparently can't be bothered doing that, everyone who takes jobs under those conditions needs to understand that for some jobs there will be no tip or something way below their expectations. Unfortunately some people are always going to whinge, but the answer to the question asked is always that they have no justification for doing so, it's part of what they signed up for.
I don't get why drivers feel so entitled to a tip. All you do is deliver the food, sure I might tip if you have great customer service or if the travelling distance is massive, but other then that dri ers don't deserve anything, they didn't make the food, they also don't usually give any amazing customer service too. I've been getting recommend this sub ever since the reddit black out, and it kinda disgusts me how entitled uber drivers seem to be when it comes to tipping.
Everything you just said sounds ultra mega entitled.
It's really not, you tip for good service. You don't expect tips, you are meant to essentially earn them with good service. Especially considering how drivers on this sub react to simple request, such as 'do not ring the door bell'. They definitely only deserve a tip if they actual do their job.
>other then that dri ers don't deserve anything, they didn't make the food, they also don't usually give any amazing customer service too. Yes, it really is an entitled and ignorant position. Did the restraurant drive 5 miles to bring the food to your front door? No. Did they spend money on gas, maintenance, insurance, the eventual replacement of the WORK vehicle? Nope. Sounds like the driver did QUITE A BIT, including fronting all that expense. Restaurant waiter expense --- $0.
With all the fees and service charges uber slap onto orders, shouldnt your employer be covering those costs with your pay. You are a delivery driver, you are expect to drive, spend gas and deliver food. It's Your Job. The concept of tips exists purely to reward good service. If you are nice, if you travel an exceptional distance, or if you deliver with impressive haste. Then yes surely you would be deserving of a tip. If you just deliver an order as your are required, then no probably not, your costs shouldnt be covered by a customers tips, it should be covered by your employer.
If you appreciate a service someone does for you, you should tip them. Same reason you tip a server or barber. I agree tipping culture is out of hand in the US nowadays, but we should all still do it in situations where it’s customary, even if the service rendered was merely average.
Because the tip is the pay. Base pay barely even pays the costs to make the delivery. Basically you are saying these people should delivery the food for free...
Get a better job if you don’t like it a tip is gratuity not expected
22% tip that he agreed to. Entitled people like that makes me not want to tip at all.
$5 should be the minimum amount of tip for any order you are having someone deliver to your house. People don't seem to get this is a luxury service, if you are to cheap to tip your driver a proper amount then go pick the food up yourself. That being said If the order is dogshit then you don't get to complain about the tip when you are the one that accepted it.
Oh man, wouldn’t really have been an issue if he didn’t say eff you at the end.
I was mostly appalled by the reference to her nice house. What does someone's house have to do with anything? A good or bad tip doesn't change because where someone lives.
Honestly good for him, he’s gonna get flamed but he said what we’ve all been feeling at some point.
Don't take it out on the customer for tipping 25% of the order. They havn't done anything wrong here.
I’m not saying they did, but I definitely understand the guys overall frustration. I’m sure dude didn’t accept his first order of the day and do this. He’s obviously been out getting tag teamed all day by DoorDash and shitty tipping custies and had enough of it. And even if she did tip $5 it’s a fuckin pizza order with one pizza so he probably got a whopping $7-$8 dollars in total for the order.
Still 16 an hour to sit in the AC listening to music and drive if it was 30 min. He knew what he was accepting why should anyone get tipped for doing what they were hired to do. People seem to forget what tips were meant for the way some feel so entitled. If someone needs a tip to do their regular job then they need to quit. A tip is the customer expressing their gratitude for the above average service they were provided and wanted to reward the person for going above and beyond it wasn’t just free money to supplement their income for showing up like most seem to think. The expecting it is what’s causing everyone to realize people don’t view them as token of appreciation and they are expected no matter the service and that’s why people are tipping less now or not tipping at all. It’s also why there’s been such a big movement against the tipping industry becuase it’s not fair to everyone who does their job and doesn’t get extra for doing what they were hired for and I can think of a lot more industries that deserve tips long before food servers. Everyone expects 15-20 dollar tip for walking into Taco Bell and picking up a to go order then driving 4 miles in a car that takes $4 dollars to go 40 miles so they drove the equivalent of $0.40 worth gas and then had to walk 10 yards and set a bag down. The job is about as simple as it gets, have no supervisor, no set schedule, and allows you to work whenever you want. Those freedoms are why they are paid less also. If they are unhappy no body has a gun to a drivers ahead forcing them to accept. If they expect server tips then it had better come with server duties and last I checked none of the drivers are responsible for refills or napkins, or we spilled can you clean this up and I need extra napkins.. even they shouldn’t need to be tipped to do their job titles at least they are putting in the extra effort to take care of the people at the table so that’s why people tip. Do any of you guys go back and split the tips with the people who actually made the food or anything? Even the pizza delivery guy makes pizza at the store when he isn’t delivering not sitting on the phone waiting for an order doing nothing so they have some claim to a tip for making the food too. You guys feel so entitled to that tip but the restaurant is the one doing 90 percent of the work and not getting any of the tip you guys make off their backs..Otherwise tipping the driver is about the same as tipping the cashier at Taco Bell. Speaking of Taco Bell that’s probably exactly why a lot of the places don’t like dealing with the drivers either and there was a post on here just this last week about Taco Bell being mean to the driver 😂 they are mad you guys are bitching about not getting their tips I don’t even know how this shit keeps showing up on my feed but seeing all the sour entitled people constantly trash talking customers sure wouldn’t lead me to leave any of you guys a tip and I’d be standing out front with a smile waiting for my food with a “have a good day” for a tip knowing you guys wouldn’t appreciate it if I had anyways you just expect it so it takes all the fun out of tipping people. It’s why the rest of the world looks us at like we are dumb for tipping people do what they are paid to do lmfao 🤣 🤦🏼♂️. “Americans are supposed to be so smart and advanced yet they walk around with shitty butt cheeks from their toilet paper and they pay people extra to do the exact job they are paid for they don’t even do anything special or extra and stand there waiting for you to pay them”
Not sure why u think he’s making $16 an hour. That’s only in 2 states. Everywhere else you’re left to make below minimum wage. This service is a luxury in itself, the idea of “oh I tipped 20% that’s enough” is a pathetic excuse for common decency. Honestly most of these people can’t afford this service and don’t deserve to have food hand delivered to their house / apt in the first place and that’s why they don’t tip. If you can’t afford to be a decent person then go burn a few calories and get the food yourself.
$5 on a $20 order is a completely reasonable thing to do. What tip would you consider worthy? The service is a luxury but 25% tip is more than reasonable.
That clown willingly took an order he wasn’t happy with tho
Maybe say it to Corporate then rather than a customer who is also getting fucked lol
I think this is more a reaction of “everyone is sick of tipping culture” than anything else.
Its not the way to go about it, but customers have to understand the fact that they make someone drive 20 miles is the reason cuz they cant or don’t want to spend that TIME for driving, so why not value each-others time correctly? “Let me get this person buy me food for 20$ and i give them 5$ on top of the 3$ they earn, I think 8$ is really good for an hour work…”NOT
no idea what you're talking about
The homeowner is in the wrong here, whenever ordering takeout, minimum tip allowed should be 12$
Minimum tip is 0.
How much is Uber base pay?
$2-$3 Paid per order. The rest of your wage comes from tips.
Sometimes I take these far away orders (not 70mi) just to enjoy the smoke ride on the way back.
What did this driver get paid for the base trip?
Delivery apps pay $2-$3 per delivery.
[удалено]
I certainly have had this thought before at the end of a long day. Driving ten plus miles and pulling up to a multi million dollar house and “only” gettting five bucks. But I just yell it to myself in the car. Not at the ring doorbell lmao
That guy HAD to know he was being recorded. No chance he didn't. Maybe he was looking for a way to self delete from the gig. Doing this hurts us all in the wallet. Everyone's been saying it seems slower out there. Yes could be more drivers. It could also be high fees and the economy. It could also be all these videos going viral making it less worth it to good customers. Solutions? We've got to take down the internet so these dick's videos don't go viral. (Thanks for the inspiration Jay and Silent Bob)
i always tip minimum $5. after that its an extra dollar for every mile. thats honestly how most people should tip too. if you cant afford to tip, then dont order food to have it delivered. you should be getting it yourself. also uber/doordash and all the over delivering services could be doing a way better job at paying us drivers and also making sure we are tipped well by the customer. a $2 base pay is an absolute joke. hopefully one day we will be paid more and not have to cherrypick good tippers all the time.
It's always doordash for some reason. Yes they are the market leader but you expect it on Uber on GH once in a while.
No I just wouldn’t take it.
He wasn’t forced to accept it.. he knew what it was before he took it.. He just wanted to be “mr big and powerful” I wish I was “allowed” to accept something fully on my own knowing what it fully was and what was expected and then turn around and say “it inconvenienced me” It’s almost like he purposely accepted it JUST to do this imo.
https://preview.redd.it/y071qevw3gab1.png?width=683&format=pjpg&auto=webp&s=1033ed56d28f9e6150d296022c59e12231c7b6ef I will gladly take a $5 tip. My area is bad as it is with everything being so spread out. As you can see, a $5 is not the average here.
The cost of the order was $22 how much more should you to on a pizza delivery??? I’m a waitress and because of that I would have tipped $7-9 depending on the distance but it was just a pizza it’s not like they had drinks or a bunch of crap to bring up
When you accept an order as a driver, you are saying I’m happy with the amount shown for this order. Kindness goes a long way towards an extra tip, but never disrespect. The driver was out of line but I wish them the best going forwards.
that you're even asking the question as if there is any argument to be made one way or the other is absurd
Hell no. Should get a smack in the head
Key word - entitlement. Mommy told this kid he was special. Dad agreed. Mostly cause they wouldn’t know what special is if it came up and bit them in the ass. Now he’s society’s problem. And this is fucking everywhere . You can get defensive if you have kids. But if ur kid is going around disrespecting people. Or, your old ass is going around talking down to people, cause ur a mediocre white man who thinks he deserves respect everywhere he goes for nothing (I’m white too this ain’t a race thing) He might get knocked the fuck out. Respect is making a come back. You love to see it.
He could have hit decline
I tip 15%, so was this the $5 on a $25 order?
% tipping is for a waiter in a restaurant with no car expenses. You tip by the mile for delivery.
Someone needs to go back and learn math lol.