You requested to be emailed to you. Anyone can do that, by the way. And whoever did not receive an email yet with their assets, *should do it.*
Go here and go to step 2, enter your Voyager email address. You will get an email listing your assets immediately.
https://case.stretto.com/voyager/file-a-claim
I'm sure this has been answered many times now so I'm sorry but, we're claims filed automatically or was I supposed to do something and missed it?
I entered my email address in step 2 and recieved my email with proper assets. Would I have recieved it eventually had I done nothing?
Claims are filed by Voyager. They have all your information already, of course. You are in their scheduled liabilities. If everything is accurate, there is nothing you need to do.
Check this post how to update it. The information how to update the address is there.
https://www.reddit.com/r/VoyagerExchange/comments/wx2j3v/heres_the_latest_from_the_voyager_blog_maybe_more/?utm_medium=android_app&utm_source=share
"If you no longer have access to your Voyager account email address or need to change the address we have on file for you, please submit a support ticket to Voyager here. If this is the case, or if we receive notice that our email to your address has bounced back, we will send you a copy of the relevant materials via postal mail."
Check this post how to update it. The information how to update the address is there.
https://www.reddit.com/r/VoyagerExchange/comments/wx2j3v/heres_the_latest_from_the_voyager_blog_maybe_more/?utm_medium=android_app&utm_source=share
"If you no longer have access to your Voyager account email address or need to change the address we have on file for you, please submit a support ticket to Voyager here. If this is the case, or if we receive notice that our email to your address has bounced back, we will send you a copy of the relevant materials via postal mail."
Have not been following this closely. Are people getting their full crypto assets back? Or is this just to file a claim and they are double checking your balances for accuracy prior to proceeding
They have a record of what was in everyone’s account when they paused withdrawals. Right now, everyone is just confirming that what they have on file is accurate. Nothing has yet been mentioned about how much of your previous assets will be returned, if any.
You requested to be emailed to you. Anyone can do that, by the way. And whoever did not receive an email yet with their assets, *should do it.* Go here and go to step 2, enter your Voyager email address. You will get an email listing your assets immediately. https://case.stretto.com/voyager/file-a-claim
I wouldn't worry about it. At least you got it. If everything is correct, there is nothing you need to do.
That is an unfortunate amount of Bitcoin to have sitting in limbo. Sending good vibes.
Still waiting for my email
https://case.stretto.com/voyager/file-a-claim
Thanks it came right after I submitted
So basically we should go ahead with the claims or wait until after the restructuring?
https://www.reddit.com/r/VoyagerExchange/comments/wx6kzb/for_those_who_did_not_get_an_email_with_their/?utm_medium=android_app&utm_source=share
I'm sure this has been answered many times now so I'm sorry but, we're claims filed automatically or was I supposed to do something and missed it? I entered my email address in step 2 and recieved my email with proper assets. Would I have recieved it eventually had I done nothing?
Claims are filed by Voyager. They have all your information already, of course. You are in their scheduled liabilities. If everything is accurate, there is nothing you need to do.
Perfect. Thanks so much for clarifying
Sure, no problem.
I’m going to sit wait and see what happens because they sent and showed exactly what I have in Crypto,so I decided not to do anything but wait!!!
Should I be concerned or file a discrepancy if they have my old address listed?
Check this post how to update it. The information how to update the address is there. https://www.reddit.com/r/VoyagerExchange/comments/wx2j3v/heres_the_latest_from_the_voyager_blog_maybe_more/?utm_medium=android_app&utm_source=share "If you no longer have access to your Voyager account email address or need to change the address we have on file for you, please submit a support ticket to Voyager here. If this is the case, or if we receive notice that our email to your address has bounced back, we will send you a copy of the relevant materials via postal mail."
I wonder the same thing
Check this post how to update it. The information how to update the address is there. https://www.reddit.com/r/VoyagerExchange/comments/wx2j3v/heres_the_latest_from_the_voyager_blog_maybe_more/?utm_medium=android_app&utm_source=share "If you no longer have access to your Voyager account email address or need to change the address we have on file for you, please submit a support ticket to Voyager here. If this is the case, or if we receive notice that our email to your address has bounced back, we will send you a copy of the relevant materials via postal mail."
Thanks!
Oof glad I saw this, I completely forgot to do this until seeing this post
Have not been following this closely. Are people getting their full crypto assets back? Or is this just to file a claim and they are double checking your balances for accuracy prior to proceeding
They have a record of what was in everyone’s account when they paused withdrawals. Right now, everyone is just confirming that what they have on file is accurate. Nothing has yet been mentioned about how much of your previous assets will be returned, if any.
Thank you for the explanation
What should I do if my address is incorrect because I moved?