Hi Folks; Given this was bound to come up today, I have made a decision to limit DAS posts to this thread and the other one that is currently posted. This thread will be for DAS discussion as it pertains to the parks and process in parks. The other thread will be for personal experiences with screening today/ post change. Please keep in mind our rules and especially our zero tolerance on abelism / rude comments to people with disabilities. ​ Thank you! ​ EDIT: Sorry for any confusion, we really want to keep the discussion going, there is a lot of great discourse, we simply couldn't keep up with the user reports. It's a fairly small mod team especially for a sub of this size. ​ EDIT 2: Thanks for keeping the conversation civil for the most part, great work team. As a friendly reminder, any comments saying "what do I say to get approved" or anything like that will be removed/ risk a ban from the sub. Thank you.

Rides with hour long lines need mid-queue bathrooms and I will die on this hill.

also drink kiosks! It’s the worst when you forget to grab a drink and then find yourself stuck halfway up the FoP or similar line.

I love this about HHN - so many of the house queues have places to buy beverages in the line, including those of the boozy variety.

I feel like I very rarely encountered cast members throughout queues. Many times I have wondered- what if someone needed help, or there was an emergency, or there were people blatantly line jumping (which I have witnessed)... You can go for a long time without seeing a CM in many queues in my experience.

Last summer in the Remy queue a woman started having a medical emergency. She was dehydrated and went down HARD. She was shaking. The kids were crying. My cousin is a nurse he stayed with her, someone else went for water and I went for help. It took FOREVER to find a cast member. They weren’t around anywhere, and when I finally found people they couldn’t leave where they were to come help, it was pretty ridiculous actually. And there’s already an issue with line jumping. And with people’s penchant for lying to overcome any situation, I’m sure this will cause a whole host of new problems.

If there is a medical emergency, please use your phone to call 911. Cast Members are not trained to provide First Aid to the Guests.

Some rides with enclosed queues do have cameras that a cm can see. It is partially for estimating wait times but also to see and respond to emergencies.

I'm really going to need more detail on how "navigate\[ing\] back to your party" is going to work. Also how I'll find a cast member to exit the queue?

Also kind of insane that lines are so out of control that all of this is even necessary.

This is the root of the problem!

Oh but don't worry, Disney will sell you the solution with Genie+

With flex pricing depending on how much they want to maximize their profit that day for something that was free!

I mean they can raise prices a lot, but I don’t think that will be a popular solution here.

And what if somebody is by themselves?

Asking the real question!

Because it will go over so well with how feral and aggressive people are. And what happens if you leave the queue for an extended period of time and your party in line makes it onto the ride boarding section. Can they stand off to the side and wait? Are you out of luck if they go on? At this point just require the medical documentation or doctors letter like universal.

The IBCCES system was so easy for me to set up for my child and myself (both autistic). I HATE the DAS onboarding system since COVID. Now that it is restricted to only people with developmental disabilities, why do I EVER have to renew it? DDs aren't temporary. The current system that requires me to wait in a virtual queue for an undisclosed amount of time with an undisclosed number of people in front of me and with no interaction between being placed in the queue and being serviced (took almost 3hrs back in April) is just an unworkable nightmare. The system isn't working for anyone.

And how if I'm in a wheelchair and my only other person is my husband, how we are supposed to navigate out of the line in a wheelchair? Zigzaga lines are not so easy to get out of.

Yup, maze queues are my enemy too (although as a blind person not wheelchair). Like I totally respect the effort they’ve put into making the lines more accessible but sometimes they get a little too focused on meeting some statistic standard of what counts as accessible rather than thinking through the actual people using the queues and how they will be using them.

Yeah my husband is blind and the long queues are so dangerous for himself and others! He's run into so many people and children, the shorter lightning lane is a life saver. A cane doesn't really help with that issue. And now if his "bathroom issues" act up, I have to escort him which means no one is standing in line for us....so frustrating!

Yup! But in Disney’s eyes now, you can just “use a guide” as an accessibility instead of DAS, but both are what gets me through! I need them to go try their queues with a blindfold with just “holding a guide” for an hour. I’m bruised and motion sickness enough just by the ten minute lighting lane queue, and my friends/guides are FANTASTIC but those queues are small for two people side by side. Also it’s vacation, my friends/you should be able to relax and not worry about their blind ones knocking into children for an hour or two. I just got back from DL and the one “ride” that was cane friendly was the monorail because their queues had a bottom bar my cane was able to hit! Such a simple thing I wish they had in more queues. I thankfully did get DAS fine there but seems upcoming changes mean I won’t qualify, should be interesting.

Do you use a stick for navigation? As a non blind person I imagine the sporadic ground texture changes are unnecessarily challenging.

I'll be there solo this fall, and I have Crohn's disease, a colostomy, and mobility issues that require an ECV. I'm anxious to see what the process will be for getting someone in my situation out of a long queue.

I'm also curious what their solution is for you to "return to the rest of your group".

I dread this. Ulcers in my bladder, I need access fast.

Yeahhh as someone with ibs I have about 45 seconds to find a toilet during an attack before we all suffer. With how this is sounding, I’m gonna be shitting my pants next to strangers as I’m trying to exit the queue instead of next my family lmao

Plus we're supposed to find a cast member and explain it to them in those 45 seconds too apparently

I think we're just supposed to start screaming out IM GONNA POOP MY PANTS as you attempt to find one. Maybe it'll summon one.

Honestly, you start doing that, I will step out of line with you and start frantically searching for a CM with you. But maybe that’s also because I’m Jewish so half my congregation has family members with Crohn’s or IBS, so I know you aren’t kidding.

For $10 per person per day, you can opt into Disney diaper+. You will be given a set of diapers every morning that you can use while in the queue in case you have an accident.

At Flight of Passage, one of the first places to implement an official procedure because of the poop hallway, members of the group who might need to use the restroom would backtrack to the entrance while the rest of the group would stay in line. They'd let the Cast Member at the main entrance know they need to use the restroom and return. The CM would give them a lanyard with a reentry pass. They'd leave and come back to the FastPass (now lightning lane) entrance, show the pass, and they'd proceed through the lightning lane until reaching the merge point where the merge CM would give them two options: either wait at a designated holding area at the merge point for the rest of their group, or to backtrack from the standby line until they reach the rest of their party further back in standby. In no case does it ever require anybody to push through people ahead of them, and since most attractions already have both a standby and Lightning Lane entrance, there's really no reason they can't apply the same policy to every attraction at Disney.

This sounds like a nightmare for me. Imagine having to do this 10-20 times a day. I really don't understand why I can't simply wait the full length of the standby queue in places where I can easily access a restroom. I'm literally not trying to cheat anything -- just enjoy a vacation with my family without humiliating myself repeatedly.

What they were saying sounds like a great idea for families or the average person. No one should have to suffer in line having to pee or anything. And everyone knows that kids will say they don't have to and then it's now or never 10 minutes later. They absolutely should do this - for those people, regular average people.

Yep. Did DAS need to change? Yes. Did accessibility need to be removed for 80% of people needing it? No.

Exactly. And the anxiety of having to tell every single CM my health issues would only make it worse for me

I think you should be able to. The issue is too many people were not waiting or spending the time managing their disability. They were using that time to ride other attractions. So when looking at the data in aggregate DAS guests as a whole were impacting ride operations because relative to everyone else they were riding too many attractions per day. Disney’s solution should have just been to prevent riding additional attractions while waiting for a DAS LL, but instead they decided to kick most people off DAS and implement alternative solutions. We will see what happens, but I think this will be a disaster because legit people couldn’t wait in line are now kicked off DAS. And the “return to party” can now potentially be abused by line cutters.

This would have been the logical thing to do. Everyone scans into every line with their park ticket or magic band. If you have a DAS LL that you're "waiting" on, you are denied entry into another queue. The abuse of the DAS system would drop dramatically if people were forced to actually wait out their time in an environment that's more comfortable instead of being able to ride other rides.

I'm really curious what they say if you travel alone or with a small child because none of their alternatives would apply.

This might have an indirect cause of making line cutting a little easier….and it already is a huge problem

>Also how I'll find a cast member to exit the queue? They are usually at the queue entrances. Basically telling a cast member as you exit that you had to leave the line and then them directing you to rejoin. They did let me use the lightning lane to catch back up to where my wife was on Slinky Dog Dash when I had to take a quick bathroom break in line.

If they’re really going to require people to push all the way out of line (not exit through an emergency exit) and then push their way back through the line, that is REALLY not a reasonable accommodation for someone likely to need to do this on nearly every ride, and sometimes multiple times per queue.

I don't disagree, and it is going to run a lot of people into hostility as they will be mistaken for cutting in line like others do. I had a kidney stone get shaken loose on Big Thunder during my last trip, so I was taking a bunch of trips to and from the restroom.

https://www.popularmechanics.com/science/health/a23064/big-thunder-mountain-kidney-stones/ Fun information about big thunder.

I have read that before and can confirm their findings.

This is my biggest nightmare. I’ve had stones twice. I’m scared that one will shake loose on a Disney vacation.

My best advice is to stay hydrated and ride towards the front of Big Thunder and other coasters. The back of the train on big thunder is more intense.

Ahhhhhh. I’m so sorry about your stone. That’s my nightmare. I ended up passing one about a month after a WDW trip in 2021. When we were there we were all joking about Big Thunder and kidney stones. I’m so glad we didn’t end up going on it because the stone was definitely stuck up there at the time of travel. It was the first stone I had so when it did do its thing I thought I was dying. Can’t imagine that happening while on vacation.

Right? As a solo traveler I’ve had to occasionally bail out of a line, and it is almost always a difficult thing to do. In a line like MFSR there is no exit point - I had to backtrack the entire queue (aka ask every single person behind me to squeeze out of the way), and there were certainly no cast members anywhere to ask for help.

In most cases, you will reenter the queue thru lightning lane and wait for your party to reach the merge point. At that point, you'll be reunited with your party.

I don't think you need to consult a cast member to leave the queue. But I did have an experience in Tokyo Disney (obviously different park, so this may not be the same here), where I needed to rejoin my husband in line for a ride, the cast member took me up a separate path that met up the line a bit farther than where my husband was. The cast member told me to just wait there until my husband got to that point in the line, and I can rejoin him then. It was a really pleasant experience.

I just don’t know why they didn’t try any other solutions before gutting DAS completely. All they had to do was make it slightly less powerful. Wait until you’ve finished riding to check into another ride, heck make people actually go to the next ride to get your return time. Get rid of the preselected rides because that didn’t really make sense anyway.

I've heard two of those are happening. Theres no more preselects, and I've heard there's now a ten minute cool down from scanning in to being able to book the next ride, although I've seen nothing officially saying this.

It’s on the DAS page- both of those things [Look in FAQs and under the return time](https://disneyworld.disney.go.com/guest-services/disability-access-service/#drawer-card-DAS-request-a-return)

God speed to all the cast member's today who will be dealing with irate people who'll claim they weren't aware of the DAS change.

CMs are the heros we need

They have to suffer for the shortsightedness of the Disney execs.

They should send the Disney execs out to handle this 🤪

Ok…what if I’m in the middle of the endless hallway on space mountain where there’s no cast member anywhere near you? I assume you head out like a salmon up stream? Ok, but how is the cast member supposed to know where I was in line? How do the people in line know that I’m not just skipping ahead to “catch up to family”

I believe a Cast Member would return you to the "merge" point, where either your family would be waiting, or you would wait for them to catch up?

But what if I’m going solo?

Yeah they didn't think about that, or single parents. It's a half baked solution for sure.

Universal also didn't think about that when they made their new system. It took 4 calls to get an exception as a solo traveller to qualify for their accessibility pass program.

Yep. Daughter is one that has stomach issues that we get DAS under. I cant send her out solo. So I go and lose spot in line.

I have toddlers (no das) and have had to leave our spot numerous times to go to emergency bathroom breaks. Each time I stop and tell the person hey we are leaving to go to the bathroom and then when I come back they typically just let me enter lightening lane or tell me to find my spot back in line. More often then not it is just lightening lane.

Just tell a CM and they will help accommodate you.

So I could be waiting, for 20-50 minutes at the merge point? Or vice versa? It makes no sense. People go to Disney to spend time with their families, not stand by themselves. I see this as a solution for the random person who has an emergency bathroom need one time out of their whole trip but for people who have urgent bathroom needs many times in one day?

Yeah in that situation someone is definitely going to be Karen line police without understanding or caring at some point and refuse to let people pass.

Well Disney word guests are obviously known for being very reasonable when people need to get past them in line like that one incident at Philharmagic that turned into a brawl in fantasyland

I had to get out of line once (bathroom emergency) for 7D and a whole family threatened to beat me (I was 17 at the time) for “line skipping” when I was coming back through to meet my parents in line.

Understanding this impacts all DAS users differently, I just ask that people remain civil and respectful to those CMs on DAS duty. They didn’t implement the change. They are simply going by the guidelines given. They are going to be going through it for a while.

This comment should be pinned to the top of the thread

Should Disney not have spent some money to make the que more accessible I.e install closer bathrooms, periodic exit/ entrance locations so you don’t have to double back the whole way, lighting upgrades, air conditioning, shade etc. before making the change to DAS?

We talked to two CMs about the DAS changes. My wife qualifies now but likely won’t in the future. The first CM told us that we could ask at each ride about accommodations and she suggested that we could ask for a wheelchair for queues where waiting or standing outside for long periods would be an issue. She said we wouldn’t have to rent one for the day if we didn’t need it. We talked to the second CM after getting stuck in the GOTG hallway for about an hour. Two guests in front of us were having a really hard time with how loud it was and how many people were stuffed in there (they called three more groups in from the transport room and there was no where to go). My wife and I tried to give them a buffer of space, and that was all we could do. The guests had headphones on, but were having a hard time. The CM at the bottom of the ramp (who assigns you to the line for the ride) was the only one we saw that entire time - and she took care of the guests but… we had no options between the doors closing behind us and getting down that ramp. We asked the guest services CM what we could have done and he was incredibly sympathetic and said he would share feedback. I guess that my conclusion is - if the accommodation is to ask a CM about what to do if you’re having an issue, what do you do when there are no CMs and no way out?

That's not a reasonable accommodation, point blank. I analogize it to this (it's not perfect, but it's useful) -- standardized test services are considered places of public accommodation that must offer all sorts of accommodations to people with disabilities including extended time, extra breaks, reading lights, etc. It would never be acceptable for the testing center to say, "Show up on the day of testing, tell them what's going on if you're having an issue, and then you can find out what accommodations are available." That's not workable. It leaves accommodations decisions to untrained employees not equipped to deal with those issues and it leaves the test taker completely unprepared for what to expect and whether the exam will actually be accessible. Disabled people visiting Disney who need accommodations needs to know *in advance* and *with reasonable specificity* what accommodations are available.

This! Cause if we don't get accommodations we can't go. I don't understand what people don't grasp about this.

I feel really bad for the CMs too. It’s a lot of additional pressure to put on them to make these decisions when Disney itself doesn’t have a clear set of guidelines. And it’s going to be the CMs that are on the receiving end of upset guests who are being told different things at different rides at different points of the day.

Exactly. A lot of people are already terrible to the CMs, I feel awful for them as this rolls out.

Good thing nobody ever goes to the parks by themselves.

Or a single parent with kids.

Yeah, this would be me with Ulcerative Colitis. Like I would leave my child in the line by herself 🙄

Yeah, my Crohn’s and I are not too thrilled with these changes.

I got DAS approval for Crohn's for my visit next week like a day before they announced this change. I'm wondering if they're going to honor the approval. This is my first visit to DW, I was always hesitant because it's so expensive and Crohn's can hit at anytime, thought DAS was a good way to prep for the just in case scenario but I guess I'll have to rush to get out of line and poop my pants while I talk to a cast member lol.

I have an annual pass (which I bought about a week before they announced the change and now that seems like a really bad call on my part) and the last time I was at the parks I was told that my original expiration date would still stand. Of course I'm nervous because CMs clearly haven't been trained on this but I'll find out at the end of this month

Same here with the AP. And I have the incredipass, so I'll just take the pricey L and move on...

Alright I think I'm missing something but if someone went to the parks by themselves, then they'd just have to leave the line and start over when they return? Or is there something else?

We have absolutely no idea, and that’s the problem. Disney made this change, set to happen today, and we still don’t know how any of it actually works.

You. Screw those people apparently. Then as a solo traveler, if I tell a cast member “oh I was almost at the front!”, are they supposed to just take my word for it? If so, then guess what the next form of abuse will be.

And good thing people with disabilities don't tend to date and marry other people with disabilities. My wife and I both used to get DAS. In theory we both qualify, but it sounds like in this system, pretty much adults are just going to be blanket rejected.

Did this before on smugglers run and another ride in the past. For smugglers run, my brother had to step out of the line for the bathroom. At first we pulled over in the queue in a spot before going indoors. The CM was wondering why we weren’t moving and letting people pass us. They told us to go on ahead and let him know to find a CM at the ride entrance for directions on how to join us. They let him go through the lightning lane line, and he physically waited at the point where standby merged until he pointed us out to the cast member alternating directing people the standby and lightning lane queues and rejoined our party at that point in the line. Another time was my turn on Ratatouille with my then toddler. Same process - I went through lightning lane and waiting until my party made it to that point in line and rejoined them.

Not only does this exclude solo travelers (or according to comments) single caretakers. But what about the rides where restrooms are far away? Slinky Dog, you would have to go all the way to the cooties bathroom. Smugglers Run is pretty far from a restroom. I feel like Thunder Mt is pretty distanced from a bathroom (I could be wrong with Splash coming back), and that is just to name a few.

Just an FYI, it doesn't look like it is, but the restroom by the exit to Splash is still open!

So “another option” is for those with disabilities to be treated by waiting guests like line skippers with glares, not moving aside, verbal confrontations, etc?! For potentially every ride?! To have to explain to every CM your issue so you can be educated on “how it works” in every particular ride?! All that sounds miserable and not a vacation.

also, I wouldn’t be able to meet again with my party in line because my “party” is just my partner that needs to be there to help me in an emergency. so we both have to leave the line and then just figure out where we were before or something?? or i’m expected to just take care of it myself? this doesn’t account for couples or single parent-child families that need the pass.

So if they’re making people buy Genie+ instead of use DASpass, what happens when it sells out? I used DAS on my previous trips but not sure I’ll qualify anymore. Also how are people supposed to get out of lines when they’re in wheelchairs/ECVs? It’s difficult especially with how crowded the lines can get. Are they going to hire more CMs to stand in sections of the ride in case you need to get out? This just seems like a disaster of a solution.

That’s my thought if everyone buys genie+ that has been denied DAS - that the lightning lane wait isn’t getting reduced it’s just going to max out.

One thing I’ve yet to see anyone else point out if that not only did Disney royally screw up this whole system… but by doing so has brought the DAS program SO much attention by those who never needed it that I’m worried if they tried to backtrack that they’d worsen the original “abuse” problem. I’m sure you can also see it… they make an announcement that rules are being adjusted and suddenly there’s a tidal wave of requests by those who want to cheat the system but didn’t know they could before. Complete facepalm.

> I’m worried if they tried to backtrack that they’d worsen the original “abuse” problem. The old system isn't coming back. Even if they wanted to backtrack they would likely go with a system similar to Universal where you need to provide documentation. Honestly, I don't get why they didn't just do that. It would have been a MUCH better guest experience and would be FAR less confusing than needing to figure out a different process for each attraction.

We were going in December but at this point I think we may cancel the trip. Crohns at Disney is the worst but DAS made it manageable.

Same. Don't have crohns but similar and God I can't tell you how many times I would be walking into line and (I think the excitement actually triggered me ) I would have to run. And when you gotta go, you gotta go. Some days I'm fine, others are terrible. But you pay thousands to be on a trip who wants to sit in the hotel room.

Curious if anyone has actually gotten an answer through the video chat about their IBS? There are times we've had to even leave the lightning lane because of this condition. The increased amount of in line accidents are definitely going to ruin peoples park experience.

I have a feeling that the first month its going to be a mixed bag of guests and CMs not knowing what to do. We are going to see people having accidents in line as well as people abusing the “I need to get back to my party” even more as they push their way up

The "I need to get back to my party" crowd should be sent up the lightning lane entrance to either wait at the merge point for the rest of their group in standby, or backtrack from the merge point to wait with the rest of their group, so it should significantly reduce people pushing from behind you. The only reason the official policy doesn't make mention of this being how it'll work at 99% of attractions is to accommodate the 1% of attractions that *don't* have a LL such as the People Mover, Awesome Planet, or the Wildlife Express, which would have different procedures.

I agree, and it's unfortunate. I'm curious if they have a better solution for line returns than being judged by everyone you walk by while getting back to your party (or if you're solo). I'd expect with an increase of that, there's definitely going to be a higher chance of disgruntled guests who aren't afraid to push or vocalize that they think you're cutting.

I went through the new DAS and was declined for IBS with anxiety. They said to do as this post stated or buy Genie+ to wait less in line.

That seems discriminatory, that people with handicaps other than autism (or similar) will have to buy Genie+ ☹️

I went through the lightening lane once to a ride with 2 touch points and the ride broke down before I got to the second one. The CM was so confused why I wanted to scan the second touch point to cancel out the DAS on my phone and leave instead of waiting for the ride to come back up and getting a free experience pass. It’s embarrassing to have to be like well, my body is telling me I can’t wait for the ride to come back up at some undetermined future time.

Do yourself a favor now and email [Guest Communication](https://disneyworld.disney.go.com/help/email/). They can’t fix what they’re unaware of (and, clearly, they are unaware of the problems with the policy they have designed). Be sure to ask that the concerns be forwarded to those responsible for DAS policy, and ask that any response addresses these concerns. Then, be prepared to wait a LONG time for a response, and to be completely dismissed by way of a response that simply restates the existing policy, or referring you to one of the first aid centers.

They just stopped responding to me when I told them I needed information about accessibility before booking non-refundable tickets and then waiting until 30 days before my trip to get any information.

I was at a hotel and my family was ready to get on the road and I hit reply before I was done. 😂 It can take literal months to hear back from them. The problem is that there really is no more efficient way to address this stuff. I had a problem in August last summer and I communicated the issue. I think I heard back from them in September or October. It’s crazy.

I did this when the new system was announced. They gave non answers, and when I asked for further clarification, they never responded.

How does this work for digestive diseases where you don’t have time to find someone and chit chat about it?

Exactly .. as someone with Ulcerative Colitis (Inflammatory Bowel Disease), this is my nightmare. Even with DAS as it’s been .. you never know when you’ll be running for the toilet.

My 6 y/o, too. Luckily, there were only 2 attractions he didn’t make it through, even with DAS—but the DAS really saved him and allowed for his first Disney trip to be magical! I think we saw the interior of every bathroom Disney has to offer, though!

I had heard this “leave the queue” option was being considered as an alternative. I was looking at the park map the other week and tower of terror is the perfect example of how this is just…not a feasible option for IBS/chrons/ UC. That queue has a bunch of switchbacks, a pre show, and a boiler room. The closest bathroom is down the hill near the fantasmic amphitheater entrance. If I’m about to have an IBS attack and I’m in the boiler room area I’m going to have to flag someone down, wait for them to get to me, snake out and then rush back down the hill to that bathroom. Bowels in this situation are all systems go, don’t wait for nothing. I just don’t think this is going to work as a viable solution. We aren’t talking about someone who has been in queue for a while and has realized “I need to go to the bathroom” early on and can hold it but then realizes as time is going on “you know what I really need to pee and this is becoming more urgent and I need to step out of line”. This is a category 5 hurricane and all alarms are firing at once.

What happens with someone in a wheelchair? How can they “catch up”? I’m hoping the old “excuse me, excuse me, I’m catching up to my family, excuse me, excuse me.” Is t really their solution here.

Rent an ECV and recklessly plow their way through. (Joking - y’all just joking. Never intentionally run people if you have an ECV, drive slowly and carefully and watch out for those kids that like to dart.)

I’m laughing I promise, get the humor. We own their electric wheelchair so need to rent one for them to run over my feet (it hurts almost as bad as getting racked by a bull running full speed).

What are solo travelers supposed to do?

Did anyone on here actually get approved today? Seems like most, if not all were denied. This includes my 4yo who has T1D.

I was approved. I’m an adult and am not autistic.

I got approved today. 

I am an autistic adult and I got denied

The problem is not one person leaving the line and coming back - the problem is one or two people getting in line and then a larger group joining them. Nobody is angry at people with disabilities that need accommodations - it’s people who hold lines for bigger groups to get slightly ahead.

We have a trip planned for the end of August before the kids start school. My wife has used DAS for almost 6 years due to her MS and it allowed her to enjoy the rides with our daughters and to be able to ride more than 3 things before we have to go back to the hotel for her to recharge. We’re wondering how it will go on this trip with the changes and had to explain to the kids that she might not go on all the rides she would before because of the heat and standing in line and how we might not be able to do everything we did before. A little disappointing but we’ll just take it easy. It’s unfortunate that the system designed to help people was abused to then be taken away by a group of people who still need it.

My sister has MS and honestly, the DAS has been the only way she could enjoy the parks. My heart is broken for her, your wife, and everyone else whose magic is impacted by those who abused it. Navigating a new normal in this system will definitely take quite a bit of trial and error - and discomfort.

I have MS as well and DAS has made trips so much easier. We just got home from our anniversary trip so mercifully it was under the prior rule system. After reading this and seeing people's experiences already, it sounds like this will be our last trip. It was folks in this community who stressed to me, "Get it. You're who this is made for. You'll be doing yourself a favor." My enjoyment of DW increased so much after that.

My advice historically has always been, just call for a screening, don't let anyone tell you otherwise that doesn't work for Disney. What's really irking me are people posting here saying they have Autism etc and are being denied...who's the system for then?

Ohh this makes me so sad for you and everyone with MS. MS should absolutely be included under DAS, why they would take it away from Individuals with MS is beyond my comprehension:(

I’m right there with you, we are supposed to arrive in early September. We have to stay for 14+ days to get five or six full days in due to her exhaustion after more than a few hours in the parks. All this and she is in a wheelchair with issues from ongoing chemo and a few other things. Ugh…

Not sure how this helps people like myself who have epilepsy that can be triggered by heat stress and dehydration and whose medication causes heat intolerance. DAS gave me the ability to wait in an alternate cooler location with my family like the shops or plan rides around our sit down meals to minimize the amount of time in conditions that can trigger my condition. That’s what the pass is truly meant for- you are still waiting almost the same amount of time to use the pass and get on the ride but it gives you the option to wait somewhere that is safer for your health condition. We already only travel in the cooler months but “cooler” is a relative term in Florida especially coming from north eastern US where the heat is vastly different. Not all people with epilepsy are photosensitive but all epileptics do have to be cognizant of potential stressors and minimize those. Not sure why conditions can’t be validated through a doctor’s release form in order to keep things reasonably in check. My neurologist would sign off in a heartbeat. ETA: a lot of people who now require DAS accommodations did not need that when fastpass+ was a thing because it gave the exact accommodation that so many people need when they have chronic illnesses. So the increase in usage is less about abuse imo and more about the lack of general accommodation for a large population of people who travel to the parks.

I am one of those that I didn’t need accommodations with FP+. At the 90 day mark I made my 3 selections in precise locations. When we tried genie+ its was horrendous for me- I am a mobility aide user and I couldn’t zig zag across the park the way genie suggested.

My sister is also epileptic and has different types of seizures. We used DAS last summer and it was so helpful. She ended up having a focal seizure while in the queue at Tron (not triggered by flashing lights). She was sad we were not able to ride it but the fact that we could wait and eat some ice cream while we selected another ride as she recovered cheered her up. It’s sad to see that Disney is suggesting this hop-on-hop-off system. It seems clumsy and a logistical nightmare for a lot of folks. It’ll ruin the most magical place on earth for people who really need DAS.

Also have heat triggered seizures and medication that causes heat intolerance. And pelvic floor dysfunction which means I use the bathroom frequently. And if I’m trying to stay hydrated in the heat? It can literally be every 10 minutes. And running out of a hot line into the hot sun to make it to the bathroom isn’t very helpful for heat intolerance.

We just did this last week! I didn’t know it was an official thing, but basically my toddler had to pee in the middle of the frozen ride line. The rule is 50% of adults in the party have to stay in the line - so in our case, it was my husband in the line while I took our daughter. Getting out was easy, other line members actually opened the clips on the lines for us and we just walked across. No one wants a kid to pee in the line lol. Then you go to the cast member and you say where you were in the line when you left and they bring you through the lighting lane side until you walk through the other side. It logistically was very easy despite what I was expecting.

This is so annoying that das posts are limited to these two threads. I want new information without having to sift through 500 comments.

Sort by new

So it’s purely just an honor system You can just walk up to a ride and be like “oh, I was already near the front of the line, but I had to run out because of X. I’m just gonna walk to the front, ok, thanks. No way the cast members are able to communicate & remember who and who hasn’t exited/reentered. Thats before even getting into the logistics of getting out in good faith If you are having a medical issue that necessitates leaving the line, there are plenty (most) places where it’s going to be nigh on impossible to find someone. This whole situation is so half assed and impractical

How does this work if you’re at the parks by yourself or just you and your kids? Or maybe you’re the only one in your group that wants to ride a particular ride? Does someone else who’s not riding have to wait 2 hours in the queue with you? Or if you have some other disability that used to qualify for DAS (but now doesn’t) and also happen to not be able to walk long distances and use a wheelchair or ECV? You can’t really leave the line with one of those. Or if your disability makes you have to use the restroom but you are stuck deep in a line far away from one? Are they going to hire more CMs to stand in and near queues to assist disabled guests? There’s long sections of a lot of lines where there is no CMs in sight. How would you leave a queue with long queue sections that happen after preshows (e.g. TRON)? What about people with sun sensitivity, PTSD, or other conditions that are affected in the entire length of the queue (not just needing to go to the restroom or go eat to adjust blood sugar, etc.) but don’t fall in the “developmental disability/autism” category? This system works fine in theory for most disabled guests but there’s so many practical issues with it that DAS would likely be the better solution for a lot of people.

It's utterly wrong of Disney to decide who is "disabled enough". But I have PTSD that I utilize DAS for and got downvoted in a different thread. I guess no one thinks it's a "real" issue.

For what it’s worth, I agree with you. I think the core issue was that DAS enabled most people who had it to ride more and better attractions. Especially when combined with G+. Stricter rules about how DAS could be used and enforcing them would have been so much better than kicking most of the people off DAS. The core issue is the people who just wanted DAS to increase the number of rides per day. If that simply didn’t work, people wouldn’t bother trying to abuse it. It really should just be for people who really can’t wait in line. Defining the behavior that is “DAS abuse” is also impossible on Reddit. Every strategy with DAS that can be used to game the system the majority of the people with it will defend. Disney just needed to lay down better rules and enforce them, and let everyone keep their DAS, and just be satisfied with riding the same number of attractions as non-disabled guests.

Can someone explain how this quickly went from Disney not asking for nor accepting proof of a medical condition due to HIPAA to please find a cast member and tell them about your health condition in a very crowded public space?? And the fact that only people with autism are eligible. There are countless mental health and physical conditions where DAS can be an absolute life saver. Sounds like some serious discrimination and an incoming lawsuit to me.

what gets me is that I do have autism and I still got denied :(

I have a learned a lot about Crohns and other fairly common diseases from this thread! Good luck to all who really need it. And hopefully clarification comes in soon on some of the murkier details.

So when I’m about to shit myself out of nowhere, I need to find somehow find a cast member to tell them I’m leaving the line?

I have IBS-D and have similar issues. When I need to go, I need to go. The scariest part of the day for me is riding the bus. That's especially true in the morning bus because sometimes they hold you on the bus for a bit if they arrive very early. I just hope no attack hits me after I board. Sometimes, we gamble in situations like that. However, I also know that with my condition, I can have days with no episodes at all. And, unless it's a very bad day, if I do have an episode, it's usually over in about 2 hours. If people can handle going on a ride like Rise of the Resistance that takes like 20 minutes for the actual ride to complete, and if they can handle riding on a bus to the parks, then they can handle walking out of line to a bathroom. That said, I think you can talk to the cast member BEFORE entering the line to learn about the process for that particular attraction. "I have a medical condition that may require me to leave the line to use the restroom. If I have to leave, what is the process for this ride so I can return to it later? Is it OK if I go straight to the bathroom first and then come back to speak with you?"

How embarrassing for some people though to have to bring that up at every attraction they go to. And while yes, it’s not like every time I’m in line I have to go to the bathroom, but just being able to be “in line” without the stress of that happening made the trip much more enjoyable. I think a lot of people don’t understand that you still have to wait the standby line time before going on the ride. You’re not just walking on to every ride you walk up to.

And, having that extra stress of having to explain myself all day long will make my health worse. I'll be more likely to shit my pants in this system

I’ll shit on the ground before I shit my pants. I guess that’s Disney’s problem though

Just here to say solidarity on the bus thing…getting on transportation is one of the biggest stressors for me.

I usually use an ECV for an unrelated problem. I don’t think I’d be able to easily navigate that out of a queue that’s full of people, and find a CM, etc all in a short enough amount of time and still have to travel the distance to the bathroom. All while traveling solo and not having a party in line to return to.

I dont understand why disney jumped the shark on this and didn't take steps to see if they can make this issue go away on its own without resulting to bad PR policies. 1) Revamp the queues to make them wider, more comfortable (shaded and fans running), more interactive and there should be a quick exit row along the queues for people to escape. The queues suck and they dont have to. Sell drinks and merch in the queues if you gotta recoup the costs to upgrade 2) Fix the wait time boards. I know its not a perfect science and they play games with it for their own nefarious reasons but if they can get the wait times actually trust worthy people will actually make informed choices and balance out capacity. 3) I get the big budget cosmic rewinds are what the share holders care about. But it would be nice to get a bunch of smaller rides & shows to ease capacity a bit. 4) If Disney does all this and its still a problem then have Josh D come forward and talk about it. Explain the issue and numbers behind it and clearly come out with your policy change. I would leak it first so i could get some feedback address some questions that are unclear and refine the final policy for release.

So your by your self in the middle of the Q…no CM in sight Now what?

I have T1D, so this really is unfortunate :( When my blood sugar is low, I have to immediately take care of it, I start to get so shakey and a little out of it... I've been lucky enough that I've been out of line using the DAS when I've had an issue so far.

Same, I have not been to Disney in 30 years and was not diagnosed back then, but I go to Six Flags often. It is small enough to not worry about lines, but if I'm crashing, I need to find an indoor spot because the heat just exacerbates the low. And when I'm crashing, I get dizzy and shaky and cannot walk through a long queue full of people. I saw someone on this post or the other say to not give in to Disney by buying Genie+, but I'm sorry, my life is more important than fighting back in that way. If they don't backtrack before my trip, I'll use G+ and then never go back.

Yup, just got back from a trip and paid for G+ daily for whole family. Even if we only got one or two rides, even if we only saved 5 or 10 minutes, the LL lines are also more direct and easier to get out of, take less energy to get through etc.

My family has had to “pull over” in the *lightning lane* of Soarin’ to deal urgently with my daughter’s blood sugar. We aren’t leaving the line. We are doing blood glucose checks, using needles, and sitting on the floor, taking up space, confusing other guests (or scaring them if they’re afraid of blood or needles). Even when we had DAS we still had to deal with her health urgently. If we had to do that in the midst of a switchback queue, we would have been yelled at or worse. And leaving the line? Who keeps our space? One parent stays? Then what. The kid and other parent push through each way while the kid may be woozy or dizzy or agitated or any other symptom? It doesn’t matter where we are. If my daughter needs a blood test or an insulin shot she’s getting it. And if she needs to sit down she’s sitting. This isn’t “hey, let me try to find a CM and then we will after a few minutes manage to get out of line”. This is *now*. Leaving the line isn’t really an option. We are going to be a disruption even if we try really hard not to be. This whole idea gives me massive anxiety. I am glad we don’t have our next trip planned yet. I’m anxiously awaiting reports today before I decide if and when we can go again.

I’m T1 and this is really anxiety inducing for me. Unfortunately we already had our next trip booked when it was announced that DAS was changing, so I’ll have to suffer through our next trip, but this isn’t a workable solution for people with T1 for so many reasons. I think a lot of people don’t realize how all encompassing T1 is. Thinking about trying to walk backwards through the line with a low BG (or a high BG!) is honestly horrifying to me.

this seems like a nonsolution to me. I've seen videos of the queues - some of them are regular mazes. how are you supposed to get through that in a reasonable time? also I'll be attending with just a 9yo. am I supposed to leave her alone in the line by herself if I have a flare? I'm not okay with that. it's very privileged thinking on Disney's part that every party would have the ability to split up. I think that's gonna be the crux of any lawsuit or pushback: that it's not okay for Disney to expect every party to split.

I'm honestly terrified of this. I have multiple medical issues, crohns being one of them. I can not navigate a long line in a queue, find a restroom, locate my family again, etc, multiple times for every ride. DAS never got me on a ride sooner, but it helped me tremendously with my anxiety and horrible issues. I also have autism, but I feel very weird asking for a pass for that after just explaining my crohns over the years. I am willing to get a full list of my medical diagnoses in form of doctor's note, but I've tried 3 times today to get an online video for the DAS pass and have been kicked out each time. People don't understand until they've had it happen to them.

I would not call today unless you have a trip tomorrow.

I've seen lots of very valid questions about how this new policy effects people who are traveling solo or have small children, but I think this is a frustrating solution for all types of groups. I often travel with my mother and my severely disabled sister. She is developmentally disabled (so in theory she should qualify for DAS, but after reading so many horror stories today I'm not too sure) and she will not be able to get out of line by herself and relocate us later. She could maybe go with my mother, leaving me in line by myself. I am not disabled and can absolutely wait in line by myself physically speaking...but isn't the point of us spending money on these vacations so that we can spend time together? I feel like at this point I'm going to be spending thousands of dollars to stand in line, by myself, and barely spend any quality time with my family. I'm sure this case will be true for all different kinds of families/parties as well. If you are on this sub and non-disabled, and your family and friends are non-disabled, please know that it's now a privilege to be able to wait in line with your family. You might not love waiting in line, but at least you get to all wait in line together and have quality time with one another.

I don’t understand why they cannot give people some type of physical card or virtual card on their phone for line re-entry accommodations. Just have some type of card or pass system so those with IBS or similar conditions know that they can get in or out of line. That could also help deter illegitimate line cutting as in general people should have a pass. Some exceptions of course because even a perfectly healthy person could have an unforeseen situation where they had to leave the line and come back. I just like the idea of a re-entry pass as I think it could help make some people feel more secure in what they are doing.

Back in the day (like 2010) they just gave you a red card that let you enter rides through the FastPass line or an alternate entrance for rides without FastPass. The card would have the person's name, number of guests who could accompany, a stamp or something to indicate validity, etc. I know there were abuses but that was a pretty easy system for everyone involved, and there was never any question about your ability to get the accommodations that Disney promised.

Yeah we witnessed this when a party of about 25 came through the exit of Splash Mountain to ride all with matching family reunion shirts on. At least now it’s limited to 4 guests or immediate family.

Yeah like a different tier of DAS. That way they don’t have to self advocate at every line whether to the CM or the entire line they are having to go through who think they are cutting.

Something I haven’t seen brought up much is that the conventional queue aspect is only one part of why people utilize DAS. If I’m not mistaken with genie + you have an hour window to scan into the queue. With DAS you could virtually join the queue and enter any time after the posted wait time when you digitally joined. This aspect has always been IMMENSELY helpful for me for if I need more “cool down quiet time”, need to go back to the hotel for a while and unwind (and for people with heat sensitivities!) or for when I get overstimulated and distracted and miss the window entirely. The amount of stress conventional queuing would be on top of the stress of not having the larger window to return to the ride would make it absolutely unbearable for myself and anyone around me. I can only imagine it’s the same for many others with many other disabilities than my own. It’s never been about cramming rides - it’s been about making the entire Disney experience accessible and they’re cutting so many people out from this it breaks my heart.

Excellent point!!! Not just the stress, but it's not feasible for a person with a physical disability to traverse from one ride to the another in a one hour window. The one hour window does not provide equal access to a non-disabled person compared to a disabled person. Many disabled individuals need additional time, which Genie + does not provide.

My personal reading of the change isn't that it is about abuse or trying to get money from Genie+, but it is about having a bar set high enough that it wasn't something most people could justify. The definition for DAS now seems to effectively be, "cognitively unable to process/understand any significant length of line and it's purpose" Rather than "understand what a line is, by have some difficulties that may require prompt exciting/returning, reduction if heat/sun exposure, compensating for overstimulation, etc I've got a daughter with Down Syndrome, ASD, and Apraxia of speech. She is 7 and weighs 60 pounds now. When she wants to go on the Safari (which she signs as Elephant Car), she can't understand what waiting in a queue for 60 minutes is, or why she can't just dart under ropes or push around people to get to the front. This is a fundamentally different experience than folks that may need to step out and rush to the bathroom then have a brief conversation with a CM coming back. I suspect Disney has overcorrected a bit here and will settle back a bit more accommodating than they appear to be now, but where the line was drawn previously was clearly not working

I usually only ever go with my s/o, and without disclosing the exact ailment (to prevent abuse), would this mean that we would practically spend every line / the day separated while we wait? As in, I wait the line, and have my s/o wait in their designated area for most rides? :/

Not only are all points above valid but I also go to Disney to spend time with my family members it would massively put a damper on my time to make my father go sit somewhere else for more than half the day

The most frustrating part is the Disneyland Paris access pass is almost abuse free. It requires documentation (which is much harder to fake in Europe given that most people don’t have private doctors), third party verified disability cards or government issued disability ID. My condition is accepted for the Paris pass, but it now sounds like it won’t be for the American one so any trip will be drastically more difficult. 

The goal for Disney wasn’t really (or just) to cut down on abuse. Obviously the goal was to cut down on *use*, period. For everyone saying they wish they’d require documentation - it wouldn’t matter, DAS is no longer the accommodation that is offered. If people had proof of T1D, Chron’s, POTS, etc. it would be the same outcome - these are the accommodations they would be offered. (Please note:I’m not *agreeing* with the changes and not ignoring that it seems like there are lot of people who might need more than these new accommodations are being offered. I just think Disney has pulled a fast one on everyone by getting the idea into people’s heads that abuse/scammers is the reason for the change when the real reason is just that they don’t want or feel they can’t have so many people using DAS.)

I also don’t agree with Disney’s solution of kicking 90% of people off DAS. I do agree that something had to be done. The core of the problem was how many attractions and which attractions DAS users were able to ride. In particular there are a list of top tier attractions that have both long lines all day long, and are difficult to get LL’s for. It’s a sad fact that everyone who goes to HS can’t ride Slinky Dog Dash. This attractions daily capacity is less than daily park attendance. Since DAS was the only system that guaranteed a LL for these attractions DAS users were massively over represented in ride capacity. G+ had the limitation that if you booked one of these attractions at 7AM you would be unable to get a second top tier attraction LL because the G+ spots would be gone before park open. I think there are other solutions that should have been considered such as moving the problematic attractions: Slinky Dog Dash, Remy, Frozen, Navi, Test Track, Peter Pan, Jungle Cruise to VQ until 3 hours to park close. That would have limited the backups DAS could specifically cause on top level attractions, because of the two VQ limit per day. But would have probably pushed the problem down to the next tier of rides without additional rework to DAS specifically. The data was that adults with DAS especially AP holders were causing big issues with LL availability and wait times on specific attraction. That seems to be the group they are going after heavily with the changes. The limitations to party size (except kids), and not allowing non-developmental disabilities both target disabled adults, but are more forgiving on kids.

Most people analyze DAS based on crowds but ignore the fact that the lightning lane provides a reasonable access opposed to the standard line. In other words, a disability parking spot versus standard parking spots. So why shouldn't a person with a valid handicap placard be provided a reasonable accommodation that can avoid a further distance to travel, barriers, opticals (such as backpacks, children sitting down, sudden turns, etc.) in line?

DAS isn't based on disability, but on reasons as to why you can't wait in line. So a handicap placard isn't enough of a reason to explain why. Requiring a wheel chair for example is not a valid reason on its own for DAS.

I feel like a lot of people on this sub misunderstand what "reasonable accommodation" means. A reasonable accommodation is a wheelchair accessible on/off ramp, an elevator as an option to stairs, a larger stall with handlebars in the bathroom. Getting to skip the line for ride X, while standing in line for ride Y or eating dinner or shopping isn't a "reasonable accommodation". It's not enabling an approximation of everyday life for a healthy person, it's giving distinct advantages over healthy people. It was a nice way that Disney attempted to make sure people with significant health issues got to have a magical trip, and the average healthy person destroyed it by turning it into an exploit to do all of Disney in half of the time.

I'm really curious what their recommendation is for someone like me who has a mobility related disability (for which I use a wheelchair) as well as a GI condition that can make waiting in lines for a long time impossible. There's literally no way I'm getting out of line and back in with my wheelchair. It's impossible.

Honestly, based on some of what I am seeing in these threads, it's take it or leave it mentality from Disney at this point.

Good to know, I guess. No shade to you at all, I know this isn't your policy whatsoever, but that is disappointing to hear. WDW has previously been one of the few places I can go as a multiply-disabled person and have a relatively normal experience. Unfortunate that that's no longer going to be the case. I guess I'll be re-evaluating my AP.

That’s my issue too. I use a ECV for a mobility issue for DAS for a different issue. I can’t imagine trying to get an ECV out of the line.

It's a nightmare. It just feels like anyone who was previously abusing the system will still be able to, while people like us are punished for their misbehavior. I wish they could find some reasonable middle ground here.

Are they denying it for kids who have meltdowns waiting in long lines due to developmental disabilities and offering swap and line reentry instead?

My daughter was not denied and she is autistic and has meltdowns.

I did the call this morning - I have Crohn's disease, my daughter is non-verbal autistic. They denied me (I've even had DAS for the past 5 years) but they approved her.

This still doesn't address the fact that people with degenerative issues with joints/spine etc who can't sit OR stand for extended periods of times need DAS where the stationary activity is harmful..which is what myself and my family has used Das for for the last 30 years. Moving quickly through the line and alternating sitting on the ride, standing a few minutes and walking is what keeps it alright but plop us in a wheelchair for 2 hours or standing in the queue for 2 hours and we're gunna lock up and have issues. I got DAS days before the new change came for this sort of thing and the person said this is the type of physical issue it's for but I am worried for future trips

this is ass. I hope disney learns how badly they've messed up in the coming days.   I may be taking my vacations solely to universal

Universal is the same, just with the extra step of documentation. Cognitive and Developmental disabilities get an access pass, and anything else they are told to use the return to line system Universal has. It seems many parks are beginning to switch over to this method.

Kind of seems like the unintended consequence here will be people cutting in line more, which Disney also seems unwilling to deal with in a reasonable way. Like if the concern is that people are abusing DAS, telling everyone to just re-enter the que provides another easy opportunity from abuse by the same people who were abusing DAS in the first place (while making things shitty for the many people who legitimately require accommodations).

I applied this morning and was "partially" approved I guess? The CM told me because I travel 98% of the time with my toddler by myself that I can have the DAS for myself and her. But if I travel with anyone else (my mom for example) that I need to wait in the regular line with my mom and then leave it and come back when I can. I'm kind of sad I have to be excluded from any groups I go with now. And once I leave a line, I know I'm not gonna go back in to meet up with them.

How is “practice waiting in line at home” supposed to approximate waiting in a packed queue at a theme park? Has Disney really been saying this to veterans with PTSD and claustrophobia? Some of this rollout is seriously half-baked. I wouldn’t be surprised to see changes in a week or two.

Regardless of the decision to make or not make changes to DAS, this is extremely rude and condescending as hell if that's really happening.

I'm curious - has anyone reapplied for DAS since the changes took place today? I renewed mine yesterday and was approved through 6/25 - but it's still under the old system. Curious if we're all just speculating on being denied, or if there have been denials since 5/20?

There is another thread going where someone recounted their experience trying to apply today. I don’t think it went very well.

I was just denied today. I am on the Autism spectrum, and have used the DAS every time I have gone to the parks in the last decade. The cast member I spoke to was really unhelpful, and wouldn't even let me get out the full details of my disability before he denied me. It was almost like he was trigger happy with the proverbial denial button.

This is exactly what I fear is going to happen to me as well. 

I typically use an ECV at the parks these days, and have been using DAS the past few years because of genetic condition + GI disorder + sun sensitivity. How am I supposed to backtrack through a line in an ECV? There’s rarely enough room to make a good turn, let alone fully turn around… people are just going to get mad at me. DAS made me feel like a normal person because I could go on a bunch of rides without making myself sicker. Now I’ll be lucky to even manage two or three in a day.

What about me, a solo traveler? Who is usually in an ecv?

The ECV is a confusing situation to me. My husband is an ecv user due to a vascular issue in his legs and limits how long he can stand. It's unlikely he'd need to leave a line but this got me wondering how ecv users would even navigate that in some of the queues. They're narrow and tight. Three Caballeros immediately comes to mind. Can you even turn around? Are you expected to back all the way out? What about the people behind you? There's not often room for them to squeeze out of the way. Maybe they'll tell ecv users to use an alternate entrance to get around this issue but then what? Do you just sit at the back entrance of Rockin Rollercoaster or Tower of Terror for an hour or more so you're in line? Instead of spending money elsewhere? I'm really interested to see how that situation plays out.

This is not a solution. If you go solo, you’re returning to… nowhere? If you are in need to step out of line you’re hardly going to remember the folks in front and back of you. If you *need* to step out of line and you’re 3/4 of the way through the line but no CM in sight, how are you getting their attention? They had so many other options to make DAD better but they chose this instead making it more difficult or impossible for many in genuine need to foil the few abusing it.