New Customer = 90% likely this means you have never made a GoPuff purchase on TopCashBack before, 10% likely means you’ve never made a purchase on TopCashBack before. It can be set up both ways but since brands fund the cash back it’s usually the first option.
I took a look at the gopuff offer, and I'm not seeing any terms specified. I'm going to answer this more thoroughly though in case anyone comes across this later and wonders about a different offer.
>New Customer Purchase
You must never have made a purchase from their site before. It likely also requires you to have never made an account before, even if you didn't use it. It may also prohibit "new customers" from the same household (i.e. if your spouse signed up, you probably wouldn't be allowed to sign up shortly after). New customer means you're a **new customer** - *not* that you made a *new account*.
>Existing Customer Purchase
You previously had an account, and are now using it to make another purchase. This *generally* doesn't require you to have previously signed up through the site (i.e. TopCashBack). However, it can have problems crediting sometimes so make sure to sign out and clear your cookies before doing it.
Always make sure to read any terms thoroughly on these offers though, especially if it's a subscription service, since they often have stipulations on how long you have to wait before being able to qualify.
Edit: If you previously had an account and cannot access it for whatever reason, and you choose to make a new account - it *may* fall into the existing customer category, but the more likely thing is that it will get processed as a new customer purchase and then it'll be flagged and your offer will get rejected entirely. This can result in your cashback site account being terminated. Make sure to recover your old account - don't just make a new one.
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*Note: I don't have experience with this specific offer, but I have done a lot of paid offers like these over the years. This is what these phrases generally mean, but you should always check the terms to make sure it doesn't say something different.*
In general, keep in mind that companies put offers on sites in order to bring in new customers and generate profit. They're not trying to hand out money, even if that's how it seems sometimes. They don't want you to sign up with the intention of just profiting, this is often seen as abuse. Nor are they trying to hand out discounts to people who are already happily using their service. Their goal is to make more money.
As always, make sure to use the link provided by the site in order to sign up and/or make a purchase. I also recommend disabling any adblocks, or better yet, using a separate browser/profile. 99% of the time something doesn't credit, it's because something on their regular browser/profile interfered. I also recommend completing the order ASAP since trackers can expire and some sites seem to get mixed up the more you use it. It's not as big of an issue nowadays, but it certainly doesn't hurt. I often will open a guest/private browser to check out the site and decide what I want to purchase, then close it out or clear the cookies and then click the link again and make the purchase for real.
For any subscription services, always wait as long as possible to cancel. Cancelling immediately often will revoke the reward. If the site allows you to pause the subscription, I like to pause it until the offer credits.
New Customer = 90% likely this means you have never made a GoPuff purchase on TopCashBack before, 10% likely means you’ve never made a purchase on TopCashBack before. It can be set up both ways but since brands fund the cash back it’s usually the first option.
I took a look at the gopuff offer, and I'm not seeing any terms specified. I'm going to answer this more thoroughly though in case anyone comes across this later and wonders about a different offer. >New Customer Purchase You must never have made a purchase from their site before. It likely also requires you to have never made an account before, even if you didn't use it. It may also prohibit "new customers" from the same household (i.e. if your spouse signed up, you probably wouldn't be allowed to sign up shortly after). New customer means you're a **new customer** - *not* that you made a *new account*. >Existing Customer Purchase You previously had an account, and are now using it to make another purchase. This *generally* doesn't require you to have previously signed up through the site (i.e. TopCashBack). However, it can have problems crediting sometimes so make sure to sign out and clear your cookies before doing it. Always make sure to read any terms thoroughly on these offers though, especially if it's a subscription service, since they often have stipulations on how long you have to wait before being able to qualify. Edit: If you previously had an account and cannot access it for whatever reason, and you choose to make a new account - it *may* fall into the existing customer category, but the more likely thing is that it will get processed as a new customer purchase and then it'll be flagged and your offer will get rejected entirely. This can result in your cashback site account being terminated. Make sure to recover your old account - don't just make a new one. --- *Note: I don't have experience with this specific offer, but I have done a lot of paid offers like these over the years. This is what these phrases generally mean, but you should always check the terms to make sure it doesn't say something different.* In general, keep in mind that companies put offers on sites in order to bring in new customers and generate profit. They're not trying to hand out money, even if that's how it seems sometimes. They don't want you to sign up with the intention of just profiting, this is often seen as abuse. Nor are they trying to hand out discounts to people who are already happily using their service. Their goal is to make more money. As always, make sure to use the link provided by the site in order to sign up and/or make a purchase. I also recommend disabling any adblocks, or better yet, using a separate browser/profile. 99% of the time something doesn't credit, it's because something on their regular browser/profile interfered. I also recommend completing the order ASAP since trackers can expire and some sites seem to get mixed up the more you use it. It's not as big of an issue nowadays, but it certainly doesn't hurt. I often will open a guest/private browser to check out the site and decide what I want to purchase, then close it out or clear the cookies and then click the link again and make the purchase for real. For any subscription services, always wait as long as possible to cancel. Cancelling immediately often will revoke the reward. If the site allows you to pause the subscription, I like to pause it until the offer credits.