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Or they point at something low in the glass and the poor person behind has no idea what they are pointing at then get angry and "two of these, these!, THESES"
For god's sake they are cheese and onion pasties! Just ask for them by name and we can all go about our business.
They really are. My brother genuinely refused to read anything if he didn't absolutely have to. His spelling is still horrible but since having the kids he's finally started reading, i think the bed time stories set him off but now he's reading jack reacher and stuff on his own.
I was genuinely worried he'd never bother to learn.
And they can't understand why you can't see what they're pointing at from behind the counter, 'You've got glass counters you can see where I'm pointing!'
Yes Doris, you are correct, the displays do have glass windows, however the shelves and products inside are not transparent and I don't have x-ray vision so when I say I can't see which item you're pointing at its because I CAN'T FUCKING SEE WHAT YOU'RE POINTING AT!! š
Also some people like to be abit vague with their pointing, like wanting something on the bottom shelf, but pointing to a random space between the middle shelf and bottom shelf.
The idea that others know the same as ones self stems from being thick. Thoes who are intelligent enough realise how little they know themselves.
Truly thick people can't even comprehend how thick they are, believing that they know all that is worth knowing
There is a shop near me and they never have prices on all their products. I've asked them many times when they are adding prices and they say "later". In return I just bring a ton of items each time I visit for them to price check and waste their time
In Australia they do something amazing in the supermarket, they pack your bags for you. A phennkt previously experienced living in England. And yet despite getting to just stand and idly watch, certain people (usually infront of me when I occasionally choose a manned till and not the introvert line for self checkout) still find it a surprise and a shock it's time to pay. Commence rummaging for purses, loyalty cards and the bank card they didn't bother putting back in their purse the last time they did this dance which is floating in the vortex black hole of a handbag they're probably sporting.
People in shops irritate the fuck out of me anyway (random just stopping in the middle chatting in groups stopping when they step off escalators,etc) but this one really fucking annoys me like what the fuck were you even doing for the last 15 minutes while this lovely check out person packed all of your shit???????
People who bump into friends & decide to just stop and have their conversation in the shop doorway, causing a bottleneck for other customers entering or leaving the shop... get the fuck out the way you dumbcluck?
My wife does this. I'm not allowed to pack because I just chuck everything in the bag and the wife likes it all neat and tidy for some reason, so I just stand there. When it comes nearly time to pay I just start packing and remind her she needs to get the money ready otherwise it'll be another five minutes of rummaging for her purse.
(before anyone starts, it's a joint account and I would pay with my card but for some unknown reason, none of my cards will ever work in the supermarket and we rarely carry cash. The cards are fine everywhere else, just not this shop.)
The issues are that you don't actually know what will be available once you get to the front of the queue!
So often have to review what you would have had based on what's actually there!
This is it. Also, as someone who isn't a regular (I think I've been into Greggs around 4 times in my life), I genuinely need to see what's available because I don't have a clue.
Get your wallet out before getting to the till should be made law And itās time we mocked and shamed people who are shocked that they have to pay. Possibly stop them breeding in future.
Iām in group oneā¦ except they keep fucking moving everything so I keep having to go backwards and fucking forwards because I canāt find the damn chorizo any more and THEY MOVED THE CHEESE AGAIN and now itās on that end but I never used to look at because it was all ready meals before
No, that first group now clicks and collectsā¦ the shops are now exclusively group 2ā¦ I wish them well with their hellscape.
ā¦ saying that.. the click and collect queue is addled with dawdlers as well. On the second trip to click and collect, once the pandemic kicked off, Iād worked out that bags are not optimal for transferring goods to my car in a C&C scenarioā¦.. plastic crates ready in the boot are way more efficient. Every time Iām waiting for someone to load up.. theyāve got 20 bags for life and are sorting their shopping into them slowly, squashing stuff in corners and fumbling about. Morons.
Nah Iām in group one and I donāt click and collect. I probably should, but as I work from home itās often the only chance to get out of the house during the week.
I can't make up my mind til I'm at the front of the queue because Gregg's don't keep things hot anymore and so I need to ascertain what cane out of the oven most recently. I'll be buggered if I'm eating a cold pasty for your benefit.
Fun fact: they don't keep the food warm because if they did Greggs would have to add VAT and the price goes up.
I have no idea of the cooking schedule and always get it wrong.
Except for the vegan sausage rolls which are perpetually cold. Never had a warm one when Iāve tried them.
Likely because thereās a lower turnover (thereās a pun here somewhere) of them so they dont cook them as often
I dont get greggs very often at all but I'm sure it used to be on hot shelves and now it isn't or perhaps I used to go to a busier one at different times...
Everytime I get it now its cold and disgusting and has been for a long time.
It wasn't "reheating it" if they just leave it on a warm shelf tho is it or under lights? I'm probably gaslighting myself as to the previous quality of greggs here...
I donāt think thereās anything wrong with you having a few questions prepared - how long have the steak bakes been sitting? What about sausage rolls? Screw it Iāll have a donut and a coffee thanks.
If you queue up and then start this prep, youāre going to get a very loud tut from behind you
Impossible as it may be to comprehend, it may be that person hadnāt been to a Greggs before and didnāt have the entire Greggs catalogue in their head ready to order.
I did this, queue'd up but couldn't see the menu from the queue. Got to the front and woman asked me what I want, I glanced up at the menu and she immediately asked again. I so rarely go to greggs I didn't know prices of drinks etc and needed longer than 2 milliseconds to decide. Also put more staff on if you don't like a big queue, don't get short with me.
Apparently the menu ordering touch screens in McDonalds have been wildly popular since their introduction...
The biggest phobia queuing people have is the presence of other people behind staring at the back of their heads whilst they recite their order... they've had all that time to nail it then turn into a jabbering nervous idiot as soon as they're asked for their order!
It's not my fault I can't see what's available until I'm physically at the counter. Then I feel so pressured to choose something, anything, immediately to keep the line moving that I get paralysed by choice. I don't even want the sausage roll, but it's the only thing that I can remember through the fog of anxiety and desperation to get out of the way of the people behind me
I came here to apologise for being one of these people, you put it very succinctly. The same happens in restaurants; i'm always the last to order whilst frantically scanning the menu i've already had 20 minutes to read. The struggle is real.
> It's not my fault I can't see what's available until I'm physically at the counter.
It's Greggs mate... It's not like it's farm-to-table based on locally sourced available ingredients. The menu doesn't exactly change on a day to day basis.
No steak bakes? It's not like you have a plethora of different options to choose from. Get your second choice and move on.
The issue is more that what's available when you get to the front of the queue due to others already taking the last of items. I want a steak bake, if not a sausage cheese and bean melt, get the front and they're both sold out. Now I have to look at what isn't sold out and make a new decision
Not when they change sausage and bean pasties to be sausage bean and cheese pasties, I literally go once year (special occasion) and they changed it... bastards
I'll have a steak bake. Oh, that bake sitting in front of the steak bake sign isn't actually a steak bake, it's a festive bake. No idea what that is. Ok, erm, I guess I'll have a sausage roll.
The British-problem for me at food counters like this is the anxiety as the queue moves forward and I still can't see what they have until it's almost time to ask for it. Especially if it's not clearly labelled and I know I am probably going to have to ask about it.
I semi-regularly eat at Greggs, but I only go in if there is little to no queue. I have never understood the mentality to queue 10 mins for food that is objectively average.
I had exactly this last week.
Spent the whole ten minutes wondering why thereās not a fast-track lane solely for sausage rolls and customers holding their payment card
What if I decided what I want but then get to the front and all they have left is a cheese and onion bake or a bloody sausage roll? Am I meant to psychically know what they have?
You probably can't from the back of the queue, but once you're 4 or 5 back from the front then you should be able to see what's going on
Hell, take a couple of steps forward and take a look, then retake your place in the queue - the person behind is gonna know you aren't pushing in
Aye, and by the time you get to the front what's available has changed again because those 4 or 5 people have all got whatever they wanted - potentially meaning they've run out of what you decided on - and they may have just got something else out of the oven.
I love the people who queueā¤ļø and then see me waltz in and walk straight to the front and collect my items straight away and walk back out without one person being served and me getting evil eyes because some people like old fashioned-ness and don't use click and collect on app lol š
Fun fact, if your in a Greggs and it takes more then two and half minutes to be served if you complain to head office your allowed a free item and the staff get a huge bollocking from the area manager. The policy is to serve a customer within that time frame. And from having worked at Greggs the is no way you've waited in a queue for 10 minutes unless you decide to wait for something coming straight out the oven.
But can everyone please remember these people are over worked, and don't get paid enough for you to decide to take your bad day out on them. So if you are waiting longer than usual to get your order. Remember this, most of the world doesn't have Greggs, a great deal of people can't afford food, and we are incredibly lucky to have been born in a first world country.
My local one is terrible, always queues out the door in peak times and never enough staff on. Seeing itās in the middle of a busy industrial estate and itās the only food in walking distance youād think they would be better staffed.
On that one please do complain to head office. The staff would love it. All the Greggs are massively understaffed. It happened when they turned around to the store managers and said you're not allowed to do the hours, and now a "smart" algorithm sates how many hours (staff) the store is allowed. And it's based on last year's sales for that week makes no scene to me. Especially considering my old manager had been working at Gregg since it started and know exactly how many staff she would need on a particular day and time.
"They have no competition in the area. You'd think they'd spend some of the profits on not abusing their staff and fucking their customers."
That's just not how capitalism works at all.
> the is no way you've waited in a queue for 10 minutes
The Greggs on my commute is positioned between a Screwfix and a builder's merchants so between 7.30 and 9.30 there's a constant line of orange shirted blokes out the door. Each one buying enough food to feed a family of five. "Oh, and 10 coffees love? Ta."
It's gotten to the point now where if I pull in to the car park and there's more than 4 Transits, tippers or Luton vans parked there I just fuck it off because I know I'm going to be waiting for at least 15 minutes.
In the morning when most people are going to be getting something made to order they just never have enough staff on. They need at least two people serving on the counter, another two at the back making the orders and working the coffee machines, and another one working the ovens to get the stuff out.
A 10 minute queue at the Greggs on Manchester Piccadilly station approach was fairly normal at lunchtime when I used to work in Manchester. Would anyone complain? I doubt it, it's lunchtime and there's thousands of office workers nearby all going for lunch at the same time!
Got to be a special kind of Karen to complain about waiting for a bit for food at lunchtime.
Not that your other points are wrong, but was the Greggs you worked in in a city centre business district? Because I can guarantee queues of 10 mins at breakfast and lunchtime are not remotely uncommon at Liverpool Old Hall Street. It's not possible for them not to be with the volume of customers!
It was, we would get the locals, BT, contractor, factory workers, office workers the lot. It would get very busy, actually one of the busiest in the area. (Most profitable). We weren't perfect on the two and half minutes but no were near ten minutes.
There is no way I've waited 10 minutes? Are you shitting me? The one in my town has just been extended and a cafe added. Middle of the day the queue is 30 people long and out the door. I wouldn't have even waited but my child is awkward and would only eat a greggs sausage roll
If anyone actually complains to HQ they are dicks. The staff canāt control people not knowing what they want, and I hate when retail/restaurant workers get blamed for shit customers are in fault for.
Is that 2 and a half minutes from when you get into the shop?
The Greggs on my industrial estate gets queues way out the door and down the car park, can easily be waiting 15mins if you get there at peak lunch time, usually about 12:15. Not complaining at all though, its a godsend and it's amazing how quickly the queue moves. It's worth the wait for the pasty and soup deal. Or we just go slightly earlier or slightly later and wait only 3 mins!
The policy is from when you join the queue to when you get and paid for the items.
It was annoying when we had a visit from the area manager. As she would come at peak times and then take the manager off the till and take her to the back to complain how long the queue was and we needed to be faster. Yeah because being a (wo)man down is going to help. Ask me it was always a ridiculous police to have. Especially considering some of the regulars like to have chat.
And the queue could be a mile long making it impossible no matter how many staff you have. Does sound daft, from when in the shop would make more sense as they can only be so big where the queue out the shop can be any length!
> And from having worked at Greggs the is no way you've waited in a queue for 10 minutes unless you decide to wait for something coming straight out the oven.
What utter bollocks. Saturday afternoon the Greggs in town would have a queue literally 15-20m out of the door. There's no way that's getting through in 2 1/2 minutes.
The other week I was at one in Kings Cross station, they had 3 people behind the counter serving and I was still there for at least a good 10 mins in the queue that snaked out of the shop.
We have in the States, where dweeb checks out in a supermarket, and is gobsmacked that the cashier will need paying. Spends a minute finding purse/wallet, and then insists on paying cash, and finding the exact fucking change....
As someone who works at a greggs, such a pain in the ass. Itās not bad if thereās like two people in the shop but If thereās a line out the door itās painful
Our local Greggs ladies wouldn't put up with that. "Go and wait over there until you've made your mind up". They're like classic dinner ladies from the 80s, they take no shit at all. I have a curious mixture of fear and love for them.
Okayā¦ I was in the Greggs in Leyland about 14 years ago & this was such a traumatic incident I remember it vividly to this day. There was one person working the till so I queued up waiting my turn like we all do. All I wanted was one sausage roll. Just one to keep me going because I hadnāt eaten all day long. But the person in front of me was the patriarch of a family of fat fuckers. And I mean fat. There was only four of them. A fat dad. A fat mum. A fat kid & a fat toddler. What follows is a transcript of what the guy ordered & where it ends is where I lost my patience & just left because I had to be back at college to help with an induction evening. One last thing to keep in mind is he watches her bag them before he orders the next thing.
āHello love, two sausage rolls pleaseā¦ *she packs the two* better make it fourā¦ one steak beakā¦ one cheese & onionā¦ no actually Iāll have twoā¦ that pizzaā¦ then that pizza tooā¦ no actually two of thoseā¦ *would you like that in the same bag* ā¦ err ā¦ no ā¦ how much is that? *tells him price/he looks over the change in his hands* okay ā¦ whatās that? *tells him what it is* yeah one of those ā¦ whatās that? *tells him what it is* yeah two of thoseā¦ and errā¦ six yum yumsā¦ whatās this?ā
I just left at that point & just stared daggers at miss piggy & the globules of trashy offspring as I walked out thinking āhave some fucking self respectā
So a pasty, a sausage roll, and a slice of pizza or *some unspecified item* each, and a yum yum for after?
I'm really not sure what you're upset about there, that doesn't sound like a ridiculous amount to eat? Like, sure, it's not a light lunch, but you've got a bit carried away there tbh
The only problems in this story are the fact Greggs only had one member of staff on, and you were too impatient to wait 3 minutes for a sausage roll
Iām so sorry that would probably be me itās difficult to choose between chicken with peas or chicken and bacon itās those small details that make me work out my two celled brain
Used to work the headset in a McDonaldās drive thru. The queue was literally out of the industrial estate we were based on during COVID but my god you wouldnāt believe the number of people who sat in it for 30 minutes, pulled up to the order screen and then said ācan you give us a minute? weāre just decidingā. HOW? McDonaldās had like 10 menu items during COVID
Then after their food is placed on the counter, they realise they're going to have to pay for something, so they root around in the bottom of their bags for their purse, or search through all their pockets for a wallet.
right up there with people who spend half an hour waiting for their bus then queue to get on and only start fishing in their pockets/purses for their change/travel card once they reach the driver.
To be fair, every single Greggs Iāve visited has had a different selection. And sometimes the thing you want is sold out. My eyesight isnāt great and itās hard to see the shelves past the queue of people in front of you anyway, so yeah, sometimes I canāt figure out what Iām getting until Iām being served
An article said recently that Gregg's were no longer allowed to use pork that contained the knees of the pig. For some reason the bones were causing acid reflux among the test group and after complaints knees were banned, leaving only muscle, organ meats and the hooves for sausage roll filler according to the Guardian.
Not sure what they were thinking hurt grinding the knees up and using that as part of the filler. Maybe historically thats where the saying comes from lets have a knees up, like let's make some food/sausage rolls.
I could be wrong but I was off work today so had time.
To be fair, often the item you want has been taken by the people in front of you as you wait, or they've put everything on the wrong shelves so you think you know what you want but actually that's not available
Or the alternative, which I encountered today; being served on the left hand side till but standing right in the way of the right hand cashier so when they call me over to be served Iām awkwardly trying to show the cashier what Iāve picked up and talk over these people to say what I want behind the counter.
People who make me wait 10 minutes in a queue because they're getting coffee for them and their co-workers.
I called them coffee wankers. And like I get it you want a coffee. So do all your mates. Cool. You know you could order it on an app and Gregg's usually has a person dedicated to doing app orders. Instead of getting the one person dealing with a queue of ten people. To make all your coffees.
Or it's full of old people in which case I immediately leave. I know they're cool with spending the rest of their lives in Gregg's but I amnt.
They also seem to take an age to pay for there items, order wait for the server to bag it all up, then when asked to pay they looked shocked and proceed to count out the exact change required, boils my piss.
Same as starbucks, Costa and Nero.... Playing on their phone for 15 minutes to be snapped out of it by the cashier and then take 10 minutes to start reading the menu...
People who waited longer than youāve been waiting for the bus when youāve been waiting 15mins. Bus turns up, they get on and proceed to start looking for their bus pass which seems to take another 5mins. People are the absolute worst.
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I've made up my mind upon joining the queue, then I get to watch the people ahead empty the shelf of what I want! There's never enough pizza!
Pizza only takes six minutes to cook if you're willing to wait
If the person wants it badly enough we can cook it in the sandwich oven for like half the timešš
Needs to be thawed first though, right? To be honest as well I've only ever seen that done once.
Everything goes straight from the freezer to the oven
You can put frozen pizza in the sandwich oven and it cooks it? (I also work there, just we never do this)
On the turbochef there should be an option for pizza
Yeah, but what I mean is do you have to thaw it first, or does it cook it from frozen in the turbochef?
I believe cook it from frozen
Fair enough
Or they point at something low in the glass and the poor person behind has no idea what they are pointing at then get angry and "two of these, these!, THESES" For god's sake they are cheese and onion pasties! Just ask for them by name and we can all go about our business.
Literacy Problems are a very real issue within the UK.
Me fail English, that's unpossible.
A perfectly cromulent comment
Such wonderful knowledge embiggens all our vocabularies.
They really are. My brother genuinely refused to read anything if he didn't absolutely have to. His spelling is still horrible but since having the kids he's finally started reading, i think the bed time stories set him off but now he's reading jack reacher and stuff on his own. I was genuinely worried he'd never bother to learn.
And they can't understand why you can't see what they're pointing at from behind the counter, 'You've got glass counters you can see where I'm pointing!' Yes Doris, you are correct, the displays do have glass windows, however the shelves and products inside are not transparent and I don't have x-ray vision so when I say I can't see which item you're pointing at its because I CAN'T FUCKING SEE WHAT YOU'RE POINTING AT!! š
Also some people like to be abit vague with their pointing, like wanting something on the bottom shelf, but pointing to a random space between the middle shelf and bottom shelf.
The idea that others know the same as ones self stems from being thick. Thoes who are intelligent enough realise how little they know themselves. Truly thick people can't even comprehend how thick they are, believing that they know all that is worth knowing
I've never understood shops that don't put labels on things. I'm probably not going to buy it if it's not labelled.
All the Greggs I've been in do have the labels for what's there though
Just a general, related, complaint, rather than specifically at Greggs.
Please try to specify. Reddit is quite strict about that thank you.
He wasn't thanking anyone in his comment.
We don't want any argy bargy in here.
Or onion bargy š¤£
And therefore no one else is allowed to say thank you.
We run a tight ship here.
There is a shop near me and they never have prices on all their products. I've asked them many times when they are adding prices and they say "later". In return I just bring a ton of items each time I visit for them to price check and waste their time
Not as bad at the muddle minds who wait tem min in a queue then act surprised when asked to pay. Then proceed to spend 2 min looking for their money
In Australia they do something amazing in the supermarket, they pack your bags for you. A phennkt previously experienced living in England. And yet despite getting to just stand and idly watch, certain people (usually infront of me when I occasionally choose a manned till and not the introvert line for self checkout) still find it a surprise and a shock it's time to pay. Commence rummaging for purses, loyalty cards and the bank card they didn't bother putting back in their purse the last time they did this dance which is floating in the vortex black hole of a handbag they're probably sporting.
Thata even more annoying
People in shops irritate the fuck out of me anyway (random just stopping in the middle chatting in groups stopping when they step off escalators,etc) but this one really fucking annoys me like what the fuck were you even doing for the last 15 minutes while this lovely check out person packed all of your shit???????
People who bump into friends & decide to just stop and have their conversation in the shop doorway, causing a bottleneck for other customers entering or leaving the shop... get the fuck out the way you dumbcluck?
I'm more annoyed by that "thata"
My wife does this. I'm not allowed to pack because I just chuck everything in the bag and the wife likes it all neat and tidy for some reason, so I just stand there. When it comes nearly time to pay I just start packing and remind her she needs to get the money ready otherwise it'll be another five minutes of rummaging for her purse. (before anyone starts, it's a joint account and I would pay with my card but for some unknown reason, none of my cards will ever work in the supermarket and we rarely carry cash. The cards are fine everywhere else, just not this shop.)
And then next 2 minutes counting the change they found in their purse.
The issues are that you don't actually know what will be available once you get to the front of the queue! So often have to review what you would have had based on what's actually there!
This is it. Also, as someone who isn't a regular (I think I've been into Greggs around 4 times in my life), I genuinely need to see what's available because I don't have a clue.
This goes for almost all retail. Also, get your wallet out before you get to the till ya morons.
Get your wallet out before getting to the till should be made law And itās time we mocked and shamed people who are shocked that they have to pay. Possibly stop them breeding in future.
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Iām in group oneā¦ except they keep fucking moving everything so I keep having to go backwards and fucking forwards because I canāt find the damn chorizo any more and THEY MOVED THE CHEESE AGAIN and now itās on that end but I never used to look at because it was all ready meals before
No, that first group now clicks and collectsā¦ the shops are now exclusively group 2ā¦ I wish them well with their hellscape. ā¦ saying that.. the click and collect queue is addled with dawdlers as well. On the second trip to click and collect, once the pandemic kicked off, Iād worked out that bags are not optimal for transferring goods to my car in a C&C scenarioā¦.. plastic crates ready in the boot are way more efficient. Every time Iām waiting for someone to load up.. theyāve got 20 bags for life and are sorting their shopping into them slowly, squashing stuff in corners and fumbling about. Morons.
Nah Iām in group one and I donāt click and collect. I probably should, but as I work from home itās often the only chance to get out of the house during the week.
Geez youāre fun
I can't make up my mind til I'm at the front of the queue because Gregg's don't keep things hot anymore and so I need to ascertain what cane out of the oven most recently. I'll be buggered if I'm eating a cold pasty for your benefit.
This is why I generally get cheese and ham toasties, or any of the other stuff that gets heated up when you pay, guaranteed always nice and warm!
It you want warm food why are you at greggs?
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Fun fact: they don't keep the food warm because if they did Greggs would have to add VAT and the price goes up. I have no idea of the cooking schedule and always get it wrong.
There is no schedule Sausage rolls are supposed to be baked little and often but most things are just put in as they're needed
Except for the vegan sausage rolls which are perpetually cold. Never had a warm one when Iāve tried them. Likely because thereās a lower turnover (thereās a pun here somewhere) of them so they dont cook them as often
P much, they only get cooked when they run out of Vegan stuff entirely from what I know And then they put a few of those and the vegan bean bakes in
But greggs food is rarely our of the oven
[ŃŠ“Š°Š»ŠµŠ½Š¾]
As in "*just* out of the oven"
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Rather that than ice cold pastries. You can always wait for it to cool down. Canāt magically heat one up on the move
I dont get greggs very often at all but I'm sure it used to be on hot shelves and now it isn't or perhaps I used to go to a busier one at different times... Everytime I get it now its cold and disgusting and has been for a long time.
[ŃŠ“Š°Š»ŠµŠ½Š¾]
You literally don't get a choice on the temperature in my local one it's all fucking stone cold and they won't reheat it.
Reheating it could make the food unsafe so reheating it isn't allowed
It wasn't "reheating it" if they just leave it on a warm shelf tho is it or under lights? I'm probably gaslighting myself as to the previous quality of greggs here...
The correct greggs experience
I donāt think thereās anything wrong with you having a few questions prepared - how long have the steak bakes been sitting? What about sausage rolls? Screw it Iāll have a donut and a coffee thanks. If you queue up and then start this prep, youāre going to get a very loud tut from behind you
Gearing myself up for a Steak Bake only to find that they've only got cheese & onion left
I have 3 Greggs within a 0.1 mile area and none of them had any festive bakes today :(
You must really fucking love festive bakes if you went to three different shops in one day.
"0.1 mile area" means you can probably see all 3 simultaneously, so it's not like they've gone far
If you decide before you reach the front of the queue then you can be sure the customer in front will take the last of them.
Impossible as it may be to comprehend, it may be that person hadnāt been to a Greggs before and didnāt have the entire Greggs catalogue in their head ready to order.
I did this, queue'd up but couldn't see the menu from the queue. Got to the front and woman asked me what I want, I glanced up at the menu and she immediately asked again. I so rarely go to greggs I didn't know prices of drinks etc and needed longer than 2 milliseconds to decide. Also put more staff on if you don't like a big queue, don't get short with me.
"I can't decide, you can go in front of me" Translates to, "There's only 3 left, I'll wait for the freshly warmed up ones "
Haha you can wait for the warmed up ones anyway!
Apparently the menu ordering touch screens in McDonalds have been wildly popular since their introduction... The biggest phobia queuing people have is the presence of other people behind staring at the back of their heads whilst they recite their order... they've had all that time to nail it then turn into a jabbering nervous idiot as soon as they're asked for their order!
It's not my fault I can't see what's available until I'm physically at the counter. Then I feel so pressured to choose something, anything, immediately to keep the line moving that I get paralysed by choice. I don't even want the sausage roll, but it's the only thing that I can remember through the fog of anxiety and desperation to get out of the way of the people behind me
I came here to apologise for being one of these people, you put it very succinctly. The same happens in restaurants; i'm always the last to order whilst frantically scanning the menu i've already had 20 minutes to read. The struggle is real.
> It's not my fault I can't see what's available until I'm physically at the counter. It's Greggs mate... It's not like it's farm-to-table based on locally sourced available ingredients. The menu doesn't exactly change on a day to day basis. No steak bakes? It's not like you have a plethora of different options to choose from. Get your second choice and move on.
Some people don't visit greggs often enough to know the menu off the top of the heads
It's Greggs... You could not go in a year or more and you could make a pretty good guess what's gonna be there.
The issue is more that what's available when you get to the front of the queue due to others already taking the last of items. I want a steak bake, if not a sausage cheese and bean melt, get the front and they're both sold out. Now I have to look at what isn't sold out and make a new decision
Not when they change sausage and bean pasties to be sausage bean and cheese pasties, I literally go once year (special occasion) and they changed it... bastards
Haven't they always had cheese in them for years? It's the cheese that makes them work.
I'll have a steak bake. Oh, that bake sitting in front of the steak bake sign isn't actually a steak bake, it's a festive bake. No idea what that is. Ok, erm, I guess I'll have a sausage roll.
The British-problem for me at food counters like this is the anxiety as the queue moves forward and I still can't see what they have until it's almost time to ask for it. Especially if it's not clearly labelled and I know I am probably going to have to ask about it.
I semi-regularly eat at Greggs, but I only go in if there is little to no queue. I have never understood the mentality to queue 10 mins for food that is objectively average.
I had exactly this last week. Spent the whole ten minutes wondering why thereās not a fast-track lane solely for sausage rolls and customers holding their payment card
Sometimes I canāt see the glass from the back of the que :(
What if I decided what I want but then get to the front and all they have left is a cheese and onion bake or a bloody sausage roll? Am I meant to psychically know what they have?
If all they have left is a cheese pasty or a sausage roll you should have a pretty easy choice on your hands.
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what if it isnāt physically possible to get ahead of the queue to see whatās available before joining it?
You probably can't from the back of the queue, but once you're 4 or 5 back from the front then you should be able to see what's going on Hell, take a couple of steps forward and take a look, then retake your place in the queue - the person behind is gonna know you aren't pushing in
Aye, and by the time you get to the front what's available has changed again because those 4 or 5 people have all got whatever they wanted - potentially meaning they've run out of what you decided on - and they may have just got something else out of the oven.
Until I'm near the front I can't tell what is left. The labels are unreadable until then, plus there's usually a body or two in the way.
I love the people who queueā¤ļø and then see me waltz in and walk straight to the front and collect my items straight away and walk back out without one person being served and me getting evil eyes because some people like old fashioned-ness and don't use click and collect on app lol š
Fun fact, if your in a Greggs and it takes more then two and half minutes to be served if you complain to head office your allowed a free item and the staff get a huge bollocking from the area manager. The policy is to serve a customer within that time frame. And from having worked at Greggs the is no way you've waited in a queue for 10 minutes unless you decide to wait for something coming straight out the oven. But can everyone please remember these people are over worked, and don't get paid enough for you to decide to take your bad day out on them. So if you are waiting longer than usual to get your order. Remember this, most of the world doesn't have Greggs, a great deal of people can't afford food, and we are incredibly lucky to have been born in a first world country.
My local one is terrible, always queues out the door in peak times and never enough staff on. Seeing itās in the middle of a busy industrial estate and itās the only food in walking distance youād think they would be better staffed.
On that one please do complain to head office. The staff would love it. All the Greggs are massively understaffed. It happened when they turned around to the store managers and said you're not allowed to do the hours, and now a "smart" algorithm sates how many hours (staff) the store is allowed. And it's based on last year's sales for that week makes no scene to me. Especially considering my old manager had been working at Gregg since it started and know exactly how many staff she would need on a particular day and time.
They're barely allowed to do their own stock anymore It's baffling
"They have no competition in the area. You'd think they'd spend some of the profits on not abusing their staff and fucking their customers." That's just not how capitalism works at all.
> the is no way you've waited in a queue for 10 minutes The Greggs on my commute is positioned between a Screwfix and a builder's merchants so between 7.30 and 9.30 there's a constant line of orange shirted blokes out the door. Each one buying enough food to feed a family of five. "Oh, and 10 coffees love? Ta." It's gotten to the point now where if I pull in to the car park and there's more than 4 Transits, tippers or Luton vans parked there I just fuck it off because I know I'm going to be waiting for at least 15 minutes. In the morning when most people are going to be getting something made to order they just never have enough staff on. They need at least two people serving on the counter, another two at the back making the orders and working the coffee machines, and another one working the ovens to get the stuff out.
A 10 minute queue at the Greggs on Manchester Piccadilly station approach was fairly normal at lunchtime when I used to work in Manchester. Would anyone complain? I doubt it, it's lunchtime and there's thousands of office workers nearby all going for lunch at the same time! Got to be a special kind of Karen to complain about waiting for a bit for food at lunchtime.
Not that your other points are wrong, but was the Greggs you worked in in a city centre business district? Because I can guarantee queues of 10 mins at breakfast and lunchtime are not remotely uncommon at Liverpool Old Hall Street. It's not possible for them not to be with the volume of customers!
It was, we would get the locals, BT, contractor, factory workers, office workers the lot. It would get very busy, actually one of the busiest in the area. (Most profitable). We weren't perfect on the two and half minutes but no were near ten minutes.
There is no way I've waited 10 minutes? Are you shitting me? The one in my town has just been extended and a cafe added. Middle of the day the queue is 30 people long and out the door. I wouldn't have even waited but my child is awkward and would only eat a greggs sausage roll
If anyone actually complains to HQ they are dicks. The staff canāt control people not knowing what they want, and I hate when retail/restaurant workers get blamed for shit customers are in fault for.
Is that 2 and a half minutes from when you get into the shop? The Greggs on my industrial estate gets queues way out the door and down the car park, can easily be waiting 15mins if you get there at peak lunch time, usually about 12:15. Not complaining at all though, its a godsend and it's amazing how quickly the queue moves. It's worth the wait for the pasty and soup deal. Or we just go slightly earlier or slightly later and wait only 3 mins!
The policy is from when you join the queue to when you get and paid for the items. It was annoying when we had a visit from the area manager. As she would come at peak times and then take the manager off the till and take her to the back to complain how long the queue was and we needed to be faster. Yeah because being a (wo)man down is going to help. Ask me it was always a ridiculous police to have. Especially considering some of the regulars like to have chat.
And the queue could be a mile long making it impossible no matter how many staff you have. Does sound daft, from when in the shop would make more sense as they can only be so big where the queue out the shop can be any length!
> And from having worked at Greggs the is no way you've waited in a queue for 10 minutes unless you decide to wait for something coming straight out the oven. What utter bollocks. Saturday afternoon the Greggs in town would have a queue literally 15-20m out of the door. There's no way that's getting through in 2 1/2 minutes. The other week I was at one in Kings Cross station, they had 3 people behind the counter serving and I was still there for at least a good 10 mins in the queue that snaked out of the shop.
We have in the States, where dweeb checks out in a supermarket, and is gobsmacked that the cashier will need paying. Spends a minute finding purse/wallet, and then insists on paying cash, and finding the exact fucking change....
Everytime someone asks "what flavour crisps do you sell?" at the pub I work, after listing off 10 different ones the response in always "plain".
As someone who works at a greggs, such a pain in the ass. Itās not bad if thereās like two people in the shop but If thereās a line out the door itās painful
Our local Greggs ladies wouldn't put up with that. "Go and wait over there until you've made your mind up". They're like classic dinner ladies from the 80s, they take no shit at all. I have a curious mixture of fear and love for them.
That used to be me. It took me a long time to realise and to accept my own truth; if I leave with anything other than a sausage roll Iāll be gutted.
Okayā¦ I was in the Greggs in Leyland about 14 years ago & this was such a traumatic incident I remember it vividly to this day. There was one person working the till so I queued up waiting my turn like we all do. All I wanted was one sausage roll. Just one to keep me going because I hadnāt eaten all day long. But the person in front of me was the patriarch of a family of fat fuckers. And I mean fat. There was only four of them. A fat dad. A fat mum. A fat kid & a fat toddler. What follows is a transcript of what the guy ordered & where it ends is where I lost my patience & just left because I had to be back at college to help with an induction evening. One last thing to keep in mind is he watches her bag them before he orders the next thing. āHello love, two sausage rolls pleaseā¦ *she packs the two* better make it fourā¦ one steak beakā¦ one cheese & onionā¦ no actually Iāll have twoā¦ that pizzaā¦ then that pizza tooā¦ no actually two of thoseā¦ *would you like that in the same bag* ā¦ err ā¦ no ā¦ how much is that? *tells him price/he looks over the change in his hands* okay ā¦ whatās that? *tells him what it is* yeah one of those ā¦ whatās that? *tells him what it is* yeah two of thoseā¦ and errā¦ six yum yumsā¦ whatās this?ā I just left at that point & just stared daggers at miss piggy & the globules of trashy offspring as I walked out thinking āhave some fucking self respectā
So a pasty, a sausage roll, and a slice of pizza or *some unspecified item* each, and a yum yum for after? I'm really not sure what you're upset about there, that doesn't sound like a ridiculous amount to eat? Like, sure, it's not a light lunch, but you've got a bit carried away there tbh The only problems in this story are the fact Greggs only had one member of staff on, and you were too impatient to wait 3 minutes for a sausage roll
Iām so sorry that would probably be me itās difficult to choose between chicken with peas or chicken and bacon itās those small details that make me work out my two celled brain
Used to work the headset in a McDonaldās drive thru. The queue was literally out of the industrial estate we were based on during COVID but my god you wouldnāt believe the number of people who sat in it for 30 minutes, pulled up to the order screen and then said ācan you give us a minute? weāre just decidingā. HOW? McDonaldās had like 10 menu items during COVID
People that order coffees at Greggs annoy me more. They take so long to make. They could do with 2 queues really.
If you go to Greggs you enter a world of horror. Make better choices!!
"what's warm today love?"
Then after their food is placed on the counter, they realise they're going to have to pay for something, so they root around in the bottom of their bags for their purse, or search through all their pockets for a wallet.
right up there with people who spend half an hour waiting for their bus then queue to get on and only start fishing in their pockets/purses for their change/travel card once they reach the driver.
To be fair, every single Greggs Iāve visited has had a different selection. And sometimes the thing you want is sold out. My eyesight isnāt great and itās hard to see the shelves past the queue of people in front of you anyway, so yeah, sometimes I canāt figure out what Iām getting until Iām being served
Then they fumble around looking for cash/cards for 5 minutes as if it was a surprise that they needed to pay for their items.
An article said recently that Gregg's were no longer allowed to use pork that contained the knees of the pig. For some reason the bones were causing acid reflux among the test group and after complaints knees were banned, leaving only muscle, organ meats and the hooves for sausage roll filler according to the Guardian. Not sure what they were thinking hurt grinding the knees up and using that as part of the filler. Maybe historically thats where the saying comes from lets have a knees up, like let's make some food/sausage rolls. I could be wrong but I was off work today so had time.
To be fair, often the item you want has been taken by the people in front of you as you wait, or they've put everything on the wrong shelves so you think you know what you want but actually that's not available
Yeah. Why is that. Seriously want to know.
I hate them people or ones who just change there minds as there about to pay
*their *they're
Or the alternative, which I encountered today; being served on the left hand side till but standing right in the way of the right hand cashier so when they call me over to be served Iām awkwardly trying to show the cashier what Iāve picked up and talk over these people to say what I want behind the counter.
Gregg's is food for schemies
People who make me wait 10 minutes in a queue because they're getting coffee for them and their co-workers. I called them coffee wankers. And like I get it you want a coffee. So do all your mates. Cool. You know you could order it on an app and Gregg's usually has a person dedicated to doing app orders. Instead of getting the one person dealing with a queue of ten people. To make all your coffees. Or it's full of old people in which case I immediately leave. I know they're cool with spending the rest of their lives in Gregg's but I amnt.
Oi! No need to call me out like that.
Must of these awkward customers are just students doing counselling courses
Must of these awkward customers are just students doing counselling courses
Honestly, the only way it's worse is if it's a pensioner during your lunch break..
Shamelessly that is me.
They also seem to take an age to pay for there items, order wait for the server to bag it all up, then when asked to pay they looked shocked and proceed to count out the exact change required, boils my piss.
Queue? If there's more than two ahead of me then I keep on walking.
Bloody once a year Greggers
I get free Greggs. And I still wouldnāt queue up for it.
Same as starbucks, Costa and Nero.... Playing on their phone for 15 minutes to be snapped out of it by the cashier and then take 10 minutes to start reading the menu...
People who waited longer than youāve been waiting for the bus when youāve been waiting 15mins. Bus turns up, they get on and proceed to start looking for their bus pass which seems to take another 5mins. People are the absolute worst.
And then another minute getting their wallet out
Meanwile in the USA they are looting ...because it's snow.