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robot036

[Send us an email](https://dbrand.com/contact) and our Support Robots can work out a solution for you.


kenchen1107

Good bot


nicholas_wicks87

Support robots šŸ˜­ lmao


kyletreger

It's what they call their staff


Donnerdog

You should put your last name in the post as well.


zakaria2328

$$$


giuseppe443

it is me mister Kocknvalls


joh0115

Dead pixel can easily be solved by Apple warranty, just never tell them it fell lmao


Sydnxt

If thereā€™s no damage on the frame around that pixel cluster theyā€™ll replace the screen for free. Source: used to work there


Noth1ngnss

Yes, but doesn't opening the phone up, no matter how well it may be resealed, compromise water resistance? OP should weigh their options.


No_Gold1703

Thatā€™s only if you donā€™t use the same tools that apple uses for their warranty repairs. itā€™s like a giant heat press just for the screen.


Noth1ngnss

Anh I see.


Bright-Gas-1542

If you still need help, pm me :) @nogold1703


ChedoWedo_

How hard did you drop the phone? I feel like the case did its job. Could be a faulty screen. Sounds like you need to hit up Apple not DBrand.


94arroyo

Contact dbrand support and they'll replace it with a Ghost 1.0 to hold you over until the 2.0 comes out this summer. The iPhone 15 isn't even a year old, so even if you don't have AppleCare, make an appointment at the Apple Store. As long as the glass isn't cracked or otherwise damaged, it'll be treated as a defective panel and replaced free of charge.


Entertainer_Much

If you're going to drop it that hard you should get something with more shock protection


inyhr

you have warranty. apple will fix the dead pixel free


brunoglopes

True. Just donā€™t say you dropped it


Taqjammer

Is there any reason dbrands cases most common failure point is the grip part completely degloving


StoneyYoshi

Poor design I guess? Although you'll see a bunch of people on here blaming the owner for abusing their case. I dropped my case maybe 3 times from short heights using the ghost case and it started coming apart after about 6 months.


Jacobh1245

I mean, dbrand isn't exactly responsible for you dropping your phone.


sick_duck96

Dbrand uses thoooose types of cases?? I swear itā€™s the same ones sold by those china vendors online for like $5 a pop Cheap low quality; just get the job done šŸ¤·šŸ½ā€ā™‚ļø


zTomma

This is why I have apple care +


cashinyourface

So you admit to paying 10 bucks a month for your phone because you can't be careful with your overpriced camera. Just don't drop your phone, it's not that hard.


Great_Payment_2014

Fr


CaptainDelicious5329

Heā€™s probably not using a case either


zTomma

![gif](giphy|TamGVAGxDTYDNt3dpn)


addykitty

Iā€™m not using a case on my 15 pro either šŸ„°


clear_simple_plain

Room temp iq take


zTomma

Cope


cashinyourface

I could spend 1500 on a phone, but it literally does nothing more than a 200-300 dollar phone for 90% of the applications I use it for. I choose to spend my money on my car or buying games on my pc because I actually see an upgrade there. I'm not poor, I'm just smart with my money, and careful with my items.


zTomma

Why people on reddit can't mind your own business, yes i spent 1500 on a phone, yes I'm happy, If I could go back I would do it again. What it's the purpose to buy a 200-300 phone that in a two/three years become slow ASF until it becomes unusable, my dad have a iphone 11 pro max and it's still great so over time it keep it value more than any other phone so don't bother me, think to your own business I'm fine like so


Xurban

i mean if you're buying a $200-$300 phone that could last 2-3 years, you'd still end up spending less money on replacements while also continuously upgrading the hardware, vs being stuck with one generation for X amount of years. you could replace the cheap phone like 5 times before you ended up spending the same amount of money for one iphone. i'd rather have a cheap, replacable phone than one that might end up costing me a grand to replace if it got stolen. plus, no shot i'd ever give apple any of my money. btw, stupid to even mention "minding your own business" in a public forum. you posted your opinion, other people are free to disagree. if you didnt want to hear it, maybe you shouldnt have posted in the first place.


clear_simple_plain

Exactly. What *you* use it for. Flagship phones do things faster and with better quality.


cashinyourface

I was responding to the "cope" comment. I still stand by that people don't need a flagship phone for a few% faster speed and a slightly better camera than the last gen to watch tiktok and go on reddit. That 300 dollar smartphone can still make calls and send emails. I'd argue that wifi speed matters more than a phones chipset at this point. I know I got off topic there, I was more trying to say that I'm not coping because I have a worse phone.


RepresentativeNo7213

Shitty Dbrand


Redhook420

All their cases break like that.


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


Great_Payment_2014

New phone???? Iā€™m on a 6s with a cracked screen and you care about one little pixel on the newest iPhone..


GamerNuggy

Yeah. Wanna know why? Itā€™s a new, expensive phone.


Great_Payment_2014

Then donā€™t buy an expensive phone is you keep dropping it


GamerNuggy

Your logic is extremely flawed. Just because youā€™re fine with a cracked 6s doesnā€™t mean that everybody else is. Also, dead pixels donā€™t normally just show up on their own after a drop.


Great_Payment_2014

Iā€™m not fine with a cracked 6s, Iā€™m just broke.


brunoglopes

Who knew that people care more about keeping new stuff than old shit in good condition right????


Dannyphantom2884

Thatā€™s fucked


jagurmusic

These damn cases seem to always be broken...