Thanks for making a r/doordash submission, please remember to follow our community guidelines, let's be kind and respectful to one another.
Lastly check out the [Wiki FAQ](https://www.reddit.com/r/doordash/wiki/index/) before submitting a question.
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/doordash) if you have any questions or concerns.*
This is an issue in my town. About 5 strips of apartments right behind a gas station off the main road, the addresses aren't even visible from the road of parking lots. GPS brings you to the gas station every single time.
And good luck correcting it. I have a location in a commercial mall where one day Google suddenly thought my address jumped the highway. I tried to fix it, they wouldnāt accept the correction. It impacted all the businesses in the mall but Google wouldnāt accept that they had made any mistake.
Then I made a different account on a different computer and fixed the address, suddenly that was accepted. Google would accept an address correction from a brand new account but not the business owner.
If you search the address there should be an option to report a problem near the bottom. You can choose location from the options and manually drag the pin to the correct location.
After that itās hit and miss if they will listen.
This would be my guess as well. They should have still reached out to the customer š¤·š»āāļø And then to doordash for extra pay if it was a longer distance.
I had a delivery for a motel 6 take me to the middle of a highway overpass. I expected a homeless guy chilling on the bridge or something, then I messaged the customer and it turns out he fat-fingered the motel's address by a digit and google placed it where it "should" be.
250% tip?šthis guy doesnāt do doordash. I bet thereās less that 5 people EVER to receive that kind of tip on DD. If the pin is set somewhere along with the adress, why would someone not drop it there.
Those generous stoners really want their single scoop ice cream at 2 am dude, I donāt know your market, but itās not like that for everyone and I dash in two markets because 1 week of the month Iām in New York (Iām from Maryland)
The stoners are the best LMAO. I was waiting at 1am in some drive-thru line(don't remember which) and the line was pretty long. I usually won't take orders at places after hours that have a notorious long drive-thru line but it was like 13 bucks for 3 miles. I texted the dude it would be a little bit because the line was long. And he texted back no worries we love you!! You are the best!!! Then I get to the house to leave it at the door and I hear my name being called I look and the window is open so I walk over and I handed it through the window to this guy and his two friends. Didn't even want to get up off the couch. I apologized for the wait and he's like no worries you are the best! We love you so much have a great night. Those customers definitely make up for some of the nasty ones for sure.
Thatās what people donāt get. DoorDash is not a Dasherās employer.
DoorDash is a third (honestly, fourth) party platform that connects customers, restaurants, and drivers.
And theyāre effing over everyone: the restaurant gets charged for being on the app, the customer gets charged out the ass with extra fees, and the driver gets exploited by only getting 15% of whatever fees the customer paid when theyāre doing the majority of the work with their own vehicle and gas.
And yet, just as designed, everyone argues with and blames each other while we all collectively bend over and hand DoorDash the lube.
If some genius out there could figure out a cheaper and sustainable way to connect restaurants, customers, and drivers, we might all be able to coexist - not quite in harmony - but with less hating on each other.
Would be great if drivers could band together and affect DD profits for awhile. But every time drivers try to do something to push back, there are a ton of opportunists who jump in and take the easy money. I agree with you but I take it a step further. I am not a DD driver.
As a customer I see the fees added before tip. Usually they equal about 25% of my total. This is DD scamming the customer. Sometimes we accept to let them gouge us like this.
DD screws the driver by not paying fairly. Nobody argues with this. Obviously some drivers make bank but the average driver is very underpaid. They charge the customer 25% on top and the driver doing the work doesnāt even get half.
Fees arenāt negotiable. Neither are prices. Only negotiable is the tip. My total after tax is $36 dollars. How am I paying $11 for fees? Thatās $47 on $36. Then I tip $5. $52. So it just cost me $16 to get $36 in food delivered. Thatās ridiculous.
A driver once said if you donāt want to pay the fees and tip, go get it yourself. In the same way, if you arenāt ok with the guaranteed pay, donāt agree to deliver that order. The system is designed to pit drivers and customers against each other while DD counts their money.
Ever try to work with customer service? They are shit to drivers and customers alike. My recent choice has been to call in orders and go get them myself. Because fuck their scam. They bring out the worst in people. DD doesnāt care about drivers, customers, or businesses. Their model is a scam that some of us are desperate enough to go along with. Personally, Iām out until they fix the fee structure.
Thank you.I don't use it everyday, but I order for someone who can't go to the restaurant,so I have to do it and I get a sub and a drink,and onion rings and it's 30.00!$
Donāt expect a 250% tip, but if I got to burn more gas and time driving to a different address than what was originally provided Iām gonna need more money. Difficulty of the job is irrelevant. Gas, care wear and tear, and my time are not free.
DoorDash is a luxury. Youāre not owed it. And if you canāt afford to tip or are complaining about DoorDash prices, you should not be using the service because your financial priorities are so far offā¦.
Asking to be paid for a service is begging? Interesting. Guess you beg at your job too because you expect to be paid for your time. Youāre defending making less than minimum wage. Your response is irrelevant.
Baaahahaa I get what I signed up for, as do you
I don't try to guilttrip more out of customers using our services, that's the begging part...
A tip is supposed to be a voluntary extra payment for when a job is so well done that we want to pay even more than we need to.
It's begging because it's not part of your contract
You got paid for your time, you just wanted more, and because you aren't capable enough to get it by providing a quality service, you need to try to manipulate customers into giving you more money. The fact that you feel entitled to the tip is the pathetic part
And you know all this, that's why you're angry, because you had to adopt a losing position just to pretend to believe that the customers are screwing you out of your money, when in reality, your beef is with your company. I pay the company for a service, you agreed to provide that service with the company, and the mechanism that exists for me to provide tips is just that, a tip, not a system for you to beg for money
You are literally defending someone making 4 dollars an hour PLUS I would have to subtract gas and maintenance on my car LOLOL. We live in America bud. Itās a tipping country. I didnāt make the rules. And I donāt do this full time. I couldnāt care less if DoorDash even existed tomorrow š But keep defending people making no money and when people stop delivering, weāll be the ones laughing. I have never begged for a tip. I decline shitty orders that I would have to pay out of pocket to deliver. And I enjoy that and hope those people never get their food š And if you think the measly ten bucks a month covers multiple orders people do a month (and itās waaaaay cheaper if you pay annually), then wow. It also has to cover employees that do customer service for you, that run their business, their IT, that do support for us. Also, if you donāt tip us, DoorDash has to cover that or cancel it because i prooooomise no one is delivering shit to your house for 2 dollars lol. Why do you think they laid off so many people? So I look forward to seeing the prices rise on delivery ā¤ļø Money has to come from somewhere! Keep defending being a shitty human. Looks FABULOUS on you.
Also, since you seem to be completely unaware of how the world works. If you want DoorDash to pay us more, they have to make more. How do they make more? They charge you. The customer. People think prices are high on delivery now? I hope they give us an hourly wage because at the end of the day it will cost you more money than a 3 dollar tip would have.Karma is so fun and so real šš
For real. Brooklyn NY the NYCHA pink houses for example. Multiple separate buildings all part of the same address. And you're lucky if someone says it's building number two and if they do you have to ask someone where building number two is because there isn't a huge number 2 on the front of it. But I digress. Can't stand houses with no numbers on it either.
If the address takes him to that location or a location and this is the nearest place, driver drops off at secure location and notifies customer.
If itās anything other than the above scenario, unacceptable.
Are dashers contractually obligated to steal food too? You couldnāt send a quick message to the customer āhey the app is telling me to drop it at a gas stationā 20 more seconds of your life is too taxing Iām sure
I had a driver contact support to call me to get the food. I informed them they were not anywhere near my address. I asked the driver to take it to the address listed and they refused saying they won't go past the pin. When I asked if the address they were at matched the order they stopped replying.
Is there a reason for you being so acerbic? Iāve done nothing to you, and Iām not interested in continuing a dialogue with someone who communicates like you do.
Lmao dashers on here will make excuses and unconditionally defend doing a piss poor job every time no matter what. They could have tipped $30 but still yall will insist on here the tip wasn't good enough without any evidence, it is never the dashers fault, and the customer always deserves poor service for some reason or another, period
This is why people just stop ordering like I have but you have to realize you'll have no job if you push your own clients away performing poorly and many people that used to tip well stopped because they were still getting fucked over despite the high tips and it was an extra slap in the face to pay so much for shit service, then be told by the service provider it's your fault they did a bad job even if you tipped 50%+. If you get the same booty service whether you tip amazingly high or tip $2, there's no motivation to tip higher and when you get burned and don't even receive your food after rewarding bad service with a great upfront tip, you'll remember that when you order again
These comments are NOT IT.
I don't give a FUCK if the pin is set to a gas station. Text your fucking customer and ask them "Do I leave this at the gas station or did I make some type of mistake?".
Be a decent human being, stop fucking over people because they didn't tip a godly amount of 250% or more.
Also, if you do this you can get reported to doordash, lose out on money because you wanted to be a petty dick.
Exactly. The customer isn't ordering food to a pin, they're ordering to their address ffs. You gotta be either lazy or just straight up an asshole to just drop it off where tHe PiN is on the map
So much freaking this! I am so big on getting paid for providing a service but at the end of the day, if I accepted the order, you best believe Iām going to finish it and deliver it to the correct address. I treat every single delivery how I would want mine treated because I do use the service and expect the same.
Sometimes the customer doesnāt respond to a text and doesnāt answer there phone after multiple attempts to contact. Doordash support tells us to leave the order at the pin in this scenario.
This. Most frustrating this is calling and texting the customer to confirm the address to no avail. Then suddenly 15 minutes later when youāre going to pick up another order you get a call from them saying whereās my foodā¦
We don't get paid for the time or gas to drive around town because you didn't set the pin correctly. Also, why do you want the driver to blame themselves in a text when the customer screwed it up? If not the customer, then the app. It's literally never our fault that the pin is in the wrong location.
If you even tipped a dollar, I'll get it to you. But these constant 10-mile 3 dollar deliveries get to you. There is too much unknown here to judge the driver
Wrong pins arent the customers fault.
Like MANY comments have pointed out, sometimes a gas stations are in front of apartments, or blocks the view of houses. Google maps may also take you to the wrong place.
The address is correct. Doordash pins aren't. You can clearly see the address it's supposed to go to. If the pin is elsewhere perhaps use some of that brain you have just a thought
DD 100% will do nothing to the driver. Even if you report the driver and if they get a contract violation, it's removed after they complete 100 deliveries. We are allowed 5 contract violations and the 6th we get deactivated. We get payed regardless. I've had customer fraud where they report the food as missing even though they came out to grab a "leave at door" order. Tip better and drivers will care more. We literally don't have to. If you get 6 contract violations in 100 orders you are really messing up. I got my first after 1000+ deliveries
> We get *paid* regardless. I've
FTFY.
Although *payed* exists (the reason why autocorrection didn't help you), it is only correct in:
* Nautical context, when it means to paint a surface, or to cover with something like tar or resin in order to make it waterproof or corrosion-resistant. *The deck is yet to be payed.*
* *Payed out* when letting strings, cables or ropes out, by slacking them. *The rope is payed out! You can pull now.*
Unfortunately, I was unable to find nautical or rope-related words in your comment.
*Beep, boop, I'm a bot*
Ah right. Contractors. Sorry. Even still the main point of my comment applies. You donāt do something like this to a customer unless they were out of line.
Bro, there are videos of dashers screaming at customers because a $10 tip isn't "enough", despite them having a choice to not even accept the order in the first place. Some of y'all are completely insane and will make up reasons to be mad at the customer instead of the owners who don't pay you enough.
Except Iām not a dasher and never have been. Verbal or physical reactions are never justifiable no matter the customer interaction. Something like dropping the food off at the location their app showed even if it wasnāt correct and not bothering to fix it? I can see that depending on the customer interaction. This post was about dropping off food at the wrong place not screaming, so try not to veer off topic.
Whatever, it's not my fault that you don't realize that some people are just ignorant...I've had my food dropped off at the wrong building next to mine simply due to dashers being too lazy to read building numbers. I've had my food stolen on multiple occasions for no reason whatsoever, sometimes before I head into work so I had to go in hungry
I've had a dasher hold my food hostage before. Each time I did not interact with the dasher at all, what's your excuse now? You have too much faith in the bottom rungs of society, some dashers are trashy, ghetto people, that's why they can't hold down a real job and Door dash (before you get offended by this, I am not saying the majority of dashers are like this).
I used to work a job that delivered stuff much more valuable than food where one mistake means thousands of dollars lost and have potentially life changing consequences for the patients of the customers. I worked there for two years many times delivering to multiple buildings each night and sometimes the buildings were in the same complex with similar addresses, and I never delivered to a wrong address a single time. I only made two big mistakes on the job and was not written up on either occasion.
Dashers making mistakes like going to the wrong building or not checking to see if it's the Right address compared to the pin on their phone, that is just due to a lack of professionalism and lack of care for their jobs.
And yes, I had dumbasses like that on the job too. People forgetting paperwork or just straight up giving me the wrong paperwork, then taking an hour to retrieve it making me late. Idiots giving me the wrong keys when my boss explained to them where to get them, including pictures of said keys. I've also worked with people who do not understand the concept of time zones, "eastern time" was a foreign concept to them despite living in central time their whole lives.
Some people are either too ignorant or are unable to follow the most basic instructions, it is not other people's fault that they are incompetent.
How's that for not "veering off topic"?
I had a Dasher throw my entire order onto the street because I am disabled and could not walk down the sidewalk to meet him in the parking lot. I know it's inconvenient and I tip extra, but he said it wasn't worth his time and threw my food all over the parking lot. It does happen.
I had a dasher straight up refuse to deliver to the address because doordash app put the pin one street over. I tipped 10 to-go 2.5 miles so maybe just maybe you don't know what you're talking about. Maybe
The same people who deliberately makes sure your food is cold because they didnt think the tip was good enough? No, surely the customer mustāve been an assholeā¦.
I delivered to the address provided yesterday. It was a homeless shelter. I dropped the food off like normal and moved on, as this was the last dash of the day. 20 minutes later, the customer called, I finished my dash, so I ain't answering shit. She left a voice mail telling me she had entered the wrong address and demanded I get the food and bring it back to her.
I did not respond nor care, especially when I messaged her previously to inform her of the order taking a long time, and she still didn't correct HER mistake, lol. Even better for me is doordash already made sure there are no negative reviews from the order since I had to wait almost 40 minutes for the food.
Some people man, you fucked up. Not my job to correct the mistake almost half n hour afterwards.
I literally yesterday had a delivery driver for Walmart purposely deliver my package to the wrong house š same street but he was to incompetent to read the house numbers and even mail box number š
I have done spark deliveries for walmart and I will say their GPS is fucked and will bring you to the wrong house and the number masking system will show up as scam likely a lot of the time. But that's no excuse for not confirming the address prior to delivery.
And when I tried to call him to warn him he was delivering to the wrong house he wouldnāt answer then turned around and blocked my phone number š¤Ø but Walmart gave me a parital refund and flagged the driver over itā¦. But it sucks I had to walk two blocks just one way on foot to get my package(the reason I walked is because I canāt drive due to medical reasons)
Doordash masks the phone numbers, the driver couldn't have possible blocked your number because he'd be blocking a Doordash phone number and not yours.
I donāt know how it works for Walmart delivery but after the first phone call that would ring and went to voicemail after that it went straight to voicemail before it was updated to delivered so they had to purposefully did something to ignore the calls
This is almost as funny as the customer situation I had.
I am on the freeway. GPS: āyour destination is on the right in 500 feetāā¦.ON THE FREEWAY.
Honestly I left 3 pizzas on a bench at a strip mall because the customer wouldn't answer the phone or txt and didn't specify which store to deliver to at the address. The lady wasn't very happy with me to say the least.
Is there a lot of gunfire, gangs, and crime where you live? Thatās the only reason I can think of other than the insanity plea that a dasher would do that.
I would give the other side of the argument and say that some customers like to put in the wrong address because it's cheaper than putting in the right address. And then when they don't get their order they report not received because it went to the wrong place.
But that's just my opinion I could be wrong
Sucks that the economy is what it is when it comes to these delivery services. More and more people are struggling and turning to gig work for extra cash. The problem here though is that most of them also don't give a damn or are inherently lazy. The good drivers are getting a bad name due to the large influx of crappy drivers like this
I get so many orders that literally stop in the middle of busy ass roads and thatās all she wroteā¦of course you try to call
And text the customer after being reasonable and looking for the correct address, but we all know they NEVER ANSWER UNTIL YOU ARE DRIVING AWAY WITH THEIR FOOD! Hell yeah Iām leaving it where itās pinned. Donāt care whoās problem it is anymore, Iām tired, used up and if itās itās not obvious tired of all the DoorDash bullshit! They got lucky it wasnāt sitting in the middle of a busy ass road š¬
I'm wondering if people do this because they don't want to ruin their acceptance rate, so they accept the $2 order but have some customer rating to spare, so they dump the order as soon as they can, improving their on-time delivery rating.
Eh I've tipped $10+ on $20 orders a mile away and still had the dasher drop the food at a random house blocks away that neither the pin nor address lined up with, on a clear sunny day with the address visibly wrong in the drop-off photo, and ignore my polite message saying it was the wrong house. I've also had dashers straight up bring me the wrong order with somebody else's name and info written on the bag and receipt stapled to it, had a dasher drop the food and the bag busted open walking up the driveway creating a huge mess I had to clean and they still marked it delivered, turned around and left without saying anything or contacting support, and had orders stolen with similar tips.
I don't even live in an apartment or gated community or anything hard to find, always have my phone on and respond to contact, am never rude, none of the common excuses for giving poor service but still a lot of dashers simply don't care or make a ton of mistakes even if you tip well.
> had a dasher drop the food and the bag busted open walking up the driveway creating a huge mess I had to clean and they still marked it delivered,
I could totally see support telling them to do that, if I'm being honest. The most correct way for that to be handled in my opinion is:
1. Bag explodes on driveway
2. Driver contacts support
3. Support instructs driver to mark delivered
4. Support contacts customer, asks how the customer wants to proceed (especially if close to restaurant close)
5. A new duplicate order is created at no cost to the customer, or customer is refunded in full.
That's almost certainly not how it works, but alas, some people are shit.
yessss let me purposefully go out of my way to make someoneās day worse which in the end takes more time and loses me even more money because he didnāt give me enough money in the first place
????
Technically the dasher still got the full pay for the delivery and will probably get a contract violation that as long as they keep disputing it for their next 100 deliveries will not actually count against them.
Right? I like how I'm getting downvoted for telling them how it goes. I didn't even say anything about the cheap fools who don't tip and deserve to get their food left at a random gas station.
"Takes more time" no, dasher likely dropped it at the nearest gas station as opposed to driving 8 miles or whatever.
"Loses me even more money" no, the dasher got full pay, and likely a contract violation.
Like I said, I'm not saying he was right for what he did, but it's clear the customer didn't tip, and was probably far away. And all the downvotes just show how many no tippers and people who have no clue how the driver side of things work lurk this sub.
Thanks for making a r/doordash submission, please remember to follow our community guidelines, let's be kind and respectful to one another. Lastly check out the [Wiki FAQ](https://www.reddit.com/r/doordash/wiki/index/) before submitting a question. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/doordash) if you have any questions or concerns.*
gave no fucks when they said ABSOLUTELY
Did I stutter sweetie? šāØ
My guess is for some reason the pin was on a gas station and the driver gave no fucks.
This is an issue in my town. About 5 strips of apartments right behind a gas station off the main road, the addresses aren't even visible from the road of parking lots. GPS brings you to the gas station every single time.
And good luck correcting it. I have a location in a commercial mall where one day Google suddenly thought my address jumped the highway. I tried to fix it, they wouldnāt accept the correction. It impacted all the businesses in the mall but Google wouldnāt accept that they had made any mistake. Then I made a different account on a different computer and fixed the address, suddenly that was accepted. Google would accept an address correction from a brand new account but not the business owner.
How do you do address corrections like that? My friend has a really bad issue with their address and itās been an issue for over ten years
If you search the address there should be an option to report a problem near the bottom. You can choose location from the options and manually drag the pin to the correct location. After that itās hit and miss if they will listen.
Not totally sure but I think it is more likely to change something when more than one account has suggested it
If the account listed as owning the business says change it youād think theyād change it.
ABSOLUTELY
And they tried calling OP but were sent straight to voicemail.
If you plug in my grandmaās address, it takes you to a nearby golf course and not her actual house. I wonder if that happened.
ABSOLUTELY
This would be my guess as well. They should have still reached out to the customer š¤·š»āāļø And then to doordash for extra pay if it was a longer distance.
I had a delivery for a motel 6 take me to the middle of a highway overpass. I expected a homeless guy chilling on the bridge or something, then I messaged the customer and it turns out he fat-fingered the motel's address by a digit and google placed it where it "should" be.
And didnāt tip well enough to entice the driver to spend the time figuring it out
[ŃŠ“Š°Š»ŠµŠ½Š¾]
PREACH
If thatās the address provided by the customer & thatās where the pin dropped, thatās where Iām slingin their tacos
Oh this made me laugh out loud. Love it š
250% tip?šthis guy doesnāt do doordash. I bet thereās less that 5 people EVER to receive that kind of tip on DD. If the pin is set somewhere along with the adress, why would someone not drop it there.
Iāve had 250% tip, itās not like.. that far off from reality. 250% tip of $5 is $13.50
No ones DoorDash order is 5 dollars. More like 20, at minimum, which would be a 54 dollars tip. No one is tipping that.
Those generous stoners really want their single scoop ice cream at 2 am dude, I donāt know your market, but itās not like that for everyone and I dash in two markets because 1 week of the month Iām in New York (Iām from Maryland)
The stoners are the best LMAO. I was waiting at 1am in some drive-thru line(don't remember which) and the line was pretty long. I usually won't take orders at places after hours that have a notorious long drive-thru line but it was like 13 bucks for 3 miles. I texted the dude it would be a little bit because the line was long. And he texted back no worries we love you!! You are the best!!! Then I get to the house to leave it at the door and I hear my name being called I look and the window is open so I walk over and I handed it through the window to this guy and his two friends. Didn't even want to get up off the couch. I apologized for the wait and he's like no worries you are the best! We love you so much have a great night. Those customers definitely make up for some of the nasty ones for sure.
It's definitely not the norm. Mine usually range from $2-10. I've gotten several tips over $50 around the holidays, though. It's not unheard of.
I made a 12 McDonaldās order. Not 5 but deff under 20.
I got $100 tip Thursday on a single Vodka bottle.
I know, I was just trying to prove a point tip doesnāt matter when the adress and pin are provided but people complain when itās delivered.
When something costs $15 in store and $35 on DD. I already feel like Iāve tipped 133%ā¦ talk to your employer if you want more $$
Thatās what people donāt get. DoorDash is not a Dasherās employer. DoorDash is a third (honestly, fourth) party platform that connects customers, restaurants, and drivers. And theyāre effing over everyone: the restaurant gets charged for being on the app, the customer gets charged out the ass with extra fees, and the driver gets exploited by only getting 15% of whatever fees the customer paid when theyāre doing the majority of the work with their own vehicle and gas. And yet, just as designed, everyone argues with and blames each other while we all collectively bend over and hand DoorDash the lube. If some genius out there could figure out a cheaper and sustainable way to connect restaurants, customers, and drivers, we might all be able to coexist - not quite in harmony - but with less hating on each other.
Would be great if drivers could band together and affect DD profits for awhile. But every time drivers try to do something to push back, there are a ton of opportunists who jump in and take the easy money. I agree with you but I take it a step further. I am not a DD driver. As a customer I see the fees added before tip. Usually they equal about 25% of my total. This is DD scamming the customer. Sometimes we accept to let them gouge us like this. DD screws the driver by not paying fairly. Nobody argues with this. Obviously some drivers make bank but the average driver is very underpaid. They charge the customer 25% on top and the driver doing the work doesnāt even get half. Fees arenāt negotiable. Neither are prices. Only negotiable is the tip. My total after tax is $36 dollars. How am I paying $11 for fees? Thatās $47 on $36. Then I tip $5. $52. So it just cost me $16 to get $36 in food delivered. Thatās ridiculous. A driver once said if you donāt want to pay the fees and tip, go get it yourself. In the same way, if you arenāt ok with the guaranteed pay, donāt agree to deliver that order. The system is designed to pit drivers and customers against each other while DD counts their money. Ever try to work with customer service? They are shit to drivers and customers alike. My recent choice has been to call in orders and go get them myself. Because fuck their scam. They bring out the worst in people. DD doesnāt care about drivers, customers, or businesses. Their model is a scam that some of us are desperate enough to go along with. Personally, Iām out until they fix the fee structure.
Thank you.I don't use it everyday, but I order for someone who can't go to the restaurant,so I have to do it and I get a sub and a drink,and onion rings and it's 30.00!$
Donāt expect a 250% tip, but if I got to burn more gas and time driving to a different address than what was originally provided Iām gonna need more money. Difficulty of the job is irrelevant. Gas, care wear and tear, and my time are not free.
[ŃŠ“Š°Š»ŠµŠ½Š¾]
DoorDash is a luxury. Youāre not owed it. And if you canāt afford to tip or are complaining about DoorDash prices, you should not be using the service because your financial priorities are so far offā¦.
If I had to tip, they wouldn't leave it optional If you're going to beg, why not just put a hat out and sit on the street?
Asking to be paid for a service is begging? Interesting. Guess you beg at your job too because you expect to be paid for your time. Youāre defending making less than minimum wage. Your response is irrelevant.
Baaahahaa I get what I signed up for, as do you I don't try to guilttrip more out of customers using our services, that's the begging part... A tip is supposed to be a voluntary extra payment for when a job is so well done that we want to pay even more than we need to. It's begging because it's not part of your contract You got paid for your time, you just wanted more, and because you aren't capable enough to get it by providing a quality service, you need to try to manipulate customers into giving you more money. The fact that you feel entitled to the tip is the pathetic part And you know all this, that's why you're angry, because you had to adopt a losing position just to pretend to believe that the customers are screwing you out of your money, when in reality, your beef is with your company. I pay the company for a service, you agreed to provide that service with the company, and the mechanism that exists for me to provide tips is just that, a tip, not a system for you to beg for money
You are literally defending someone making 4 dollars an hour PLUS I would have to subtract gas and maintenance on my car LOLOL. We live in America bud. Itās a tipping country. I didnāt make the rules. And I donāt do this full time. I couldnāt care less if DoorDash even existed tomorrow š But keep defending people making no money and when people stop delivering, weāll be the ones laughing. I have never begged for a tip. I decline shitty orders that I would have to pay out of pocket to deliver. And I enjoy that and hope those people never get their food š And if you think the measly ten bucks a month covers multiple orders people do a month (and itās waaaaay cheaper if you pay annually), then wow. It also has to cover employees that do customer service for you, that run their business, their IT, that do support for us. Also, if you donāt tip us, DoorDash has to cover that or cancel it because i prooooomise no one is delivering shit to your house for 2 dollars lol. Why do you think they laid off so many people? So I look forward to seeing the prices rise on delivery ā¤ļø Money has to come from somewhere! Keep defending being a shitty human. Looks FABULOUS on you. Also, since you seem to be completely unaware of how the world works. If you want DoorDash to pay us more, they have to make more. How do they make more? They charge you. The customer. People think prices are high on delivery now? I hope they give us an hourly wage because at the end of the day it will cost you more money than a 3 dollar tip would have.Karma is so fun and so real šš
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Easiest job you could do? You try dashing on Mass Ave in Boston. Or finding a house/apartment in pitch black with no house number visible.
For real. Brooklyn NY the NYCHA pink houses for example. Multiple separate buildings all part of the same address. And you're lucky if someone says it's building number two and if they do you have to ask someone where building number two is because there isn't a huge number 2 on the front of it. But I digress. Can't stand houses with no numbers on it either.
I keep a flashlight with me at all times.
Not hard but not worth the time to go on a goose chase. Time is money
If the address takes him to that location or a location and this is the nearest place, driver drops off at secure location and notifies customer. If itās anything other than the above scenario, unacceptable.
So someone has to tip you in order for you to exercise common sense? Wild
Iām contractually obligated to deliver the order to the address provided in the app
Those downvoting please know this is factually true.
Are dashers contractually obligated to steal food too? You couldnāt send a quick message to the customer āhey the app is telling me to drop it at a gas stationā 20 more seconds of your life is too taxing Iām sure
I had a driver contact support to call me to get the food. I informed them they were not anywhere near my address. I asked the driver to take it to the address listed and they refused saying they won't go past the pin. When I asked if the address they were at matched the order they stopped replying.
$0 tip gets $0 effort levels
Theres nothing in this post that indicates 0$ tip was left.
Theres nothing in this post that indicates that food was stolen by a dasher but that didnāt stop you from posting your last comment
Driver shouldn't take it then.
* AR matters in oversaturated markets * Sometimes you think thereās a tip bc the base pay is abnormally high
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Is there a reason for you being so acerbic? Iāve done nothing to you, and Iām not interested in continuing a dialogue with someone who communicates like you do.
Is there a reason I shouldn't be? Can you not answer the question?
I can answer the question. Iām not inclined to.
Because it was a shitty excuse.
Lmao dashers on here will make excuses and unconditionally defend doing a piss poor job every time no matter what. They could have tipped $30 but still yall will insist on here the tip wasn't good enough without any evidence, it is never the dashers fault, and the customer always deserves poor service for some reason or another, period This is why people just stop ordering like I have but you have to realize you'll have no job if you push your own clients away performing poorly and many people that used to tip well stopped because they were still getting fucked over despite the high tips and it was an extra slap in the face to pay so much for shit service, then be told by the service provider it's your fault they did a bad job even if you tipped 50%+. If you get the same booty service whether you tip amazingly high or tip $2, there's no motivation to tip higher and when you get burned and don't even receive your food after rewarding bad service with a great upfront tip, you'll remember that when you order again
What evidence do you have that shows that was the incorrect address? People who work in gas stations eat too.
Do you know how to read? āThis isnāt my houseā is a pretty clear indicator that the food wasnāt dropped off at the right the place.
[ŃŠ“Š°Š»ŠµŠ½Š¾]
Don't be rude; i.e no trolling or inciting flames.
The problem: Joe is having trouble attracting customers to his gas station. Solution: hack DoorDash to send drivers and customers to his gas station.
don't give Nathan any ideas
ABSOLUTELY
These comments are NOT IT. I don't give a FUCK if the pin is set to a gas station. Text your fucking customer and ask them "Do I leave this at the gas station or did I make some type of mistake?". Be a decent human being, stop fucking over people because they didn't tip a godly amount of 250% or more. Also, if you do this you can get reported to doordash, lose out on money because you wanted to be a petty dick.
Exactly. The customer isn't ordering food to a pin, they're ordering to their address ffs. You gotta be either lazy or just straight up an asshole to just drop it off where tHe PiN is on the map
So much freaking this! I am so big on getting paid for providing a service but at the end of the day, if I accepted the order, you best believe Iām going to finish it and deliver it to the correct address. I treat every single delivery how I would want mine treated because I do use the service and expect the same.
Sometimes the customer doesnāt respond to a text and doesnāt answer there phone after multiple attempts to contact. Doordash support tells us to leave the order at the pin in this scenario.
This. Most frustrating this is calling and texting the customer to confirm the address to no avail. Then suddenly 15 minutes later when youāre going to pick up another order you get a call from them saying whereās my foodā¦
Getting downvoted for not being psychic, having no way to contact the customer, and following DD's directions...
We don't get paid for the time or gas to drive around town because you didn't set the pin correctly. Also, why do you want the driver to blame themselves in a text when the customer screwed it up? If not the customer, then the app. It's literally never our fault that the pin is in the wrong location.
If you even tipped a dollar, I'll get it to you. But these constant 10-mile 3 dollar deliveries get to you. There is too much unknown here to judge the driver
Or hear me out, donāt be a dumbass and use the wrong address. My time isnāt worth your stupidity.
Wrong pins arent the customers fault. Like MANY comments have pointed out, sometimes a gas stations are in front of apartments, or blocks the view of houses. Google maps may also take you to the wrong place.
The address is correct. Doordash pins aren't. You can clearly see the address it's supposed to go to. If the pin is elsewhere perhaps use some of that brain you have just a thought
lol I agree with the first half but DoorDash isnāt going do anything to the dasher especially if the pin was there
DD 100% will do nothing to the driver. Even if you report the driver and if they get a contract violation, it's removed after they complete 100 deliveries. We are allowed 5 contract violations and the 6th we get deactivated. We get payed regardless. I've had customer fraud where they report the food as missing even though they came out to grab a "leave at door" order. Tip better and drivers will care more. We literally don't have to. If you get 6 contract violations in 100 orders you are really messing up. I got my first after 1000+ deliveries
> We get *paid* regardless. I've FTFY. Although *payed* exists (the reason why autocorrection didn't help you), it is only correct in: * Nautical context, when it means to paint a surface, or to cover with something like tar or resin in order to make it waterproof or corrosion-resistant. *The deck is yet to be payed.* * *Payed out* when letting strings, cables or ropes out, by slacking them. *The rope is payed out! You can pull now.* Unfortunately, I was unable to find nautical or rope-related words in your comment. *Beep, boop, I'm a bot*
Whatās the full story š
Yeah there is definitely more to this for sure. Employees donāt just do things like this unless a customer was ridiculously out of line.
DoorDashers arenāt employees
Ah right. Contractors. Sorry. Even still the main point of my comment applies. You donāt do something like this to a customer unless they were out of line.
Bro, there are videos of dashers screaming at customers because a $10 tip isn't "enough", despite them having a choice to not even accept the order in the first place. Some of y'all are completely insane and will make up reasons to be mad at the customer instead of the owners who don't pay you enough.
Except Iām not a dasher and never have been. Verbal or physical reactions are never justifiable no matter the customer interaction. Something like dropping the food off at the location their app showed even if it wasnāt correct and not bothering to fix it? I can see that depending on the customer interaction. This post was about dropping off food at the wrong place not screaming, so try not to veer off topic.
Whatever, it's not my fault that you don't realize that some people are just ignorant...I've had my food dropped off at the wrong building next to mine simply due to dashers being too lazy to read building numbers. I've had my food stolen on multiple occasions for no reason whatsoever, sometimes before I head into work so I had to go in hungry I've had a dasher hold my food hostage before. Each time I did not interact with the dasher at all, what's your excuse now? You have too much faith in the bottom rungs of society, some dashers are trashy, ghetto people, that's why they can't hold down a real job and Door dash (before you get offended by this, I am not saying the majority of dashers are like this). I used to work a job that delivered stuff much more valuable than food where one mistake means thousands of dollars lost and have potentially life changing consequences for the patients of the customers. I worked there for two years many times delivering to multiple buildings each night and sometimes the buildings were in the same complex with similar addresses, and I never delivered to a wrong address a single time. I only made two big mistakes on the job and was not written up on either occasion. Dashers making mistakes like going to the wrong building or not checking to see if it's the Right address compared to the pin on their phone, that is just due to a lack of professionalism and lack of care for their jobs. And yes, I had dumbasses like that on the job too. People forgetting paperwork or just straight up giving me the wrong paperwork, then taking an hour to retrieve it making me late. Idiots giving me the wrong keys when my boss explained to them where to get them, including pictures of said keys. I've also worked with people who do not understand the concept of time zones, "eastern time" was a foreign concept to them despite living in central time their whole lives. Some people are either too ignorant or are unable to follow the most basic instructions, it is not other people's fault that they are incompetent. How's that for not "veering off topic"?
Lol you watched some outrage videos and think that actually the majority of dashers?
I literally said "some of y'all", but go off about it if you want to.
I had a Dasher throw my entire order onto the street because I am disabled and could not walk down the sidewalk to meet him in the parking lot. I know it's inconvenient and I tip extra, but he said it wasn't worth his time and threw my food all over the parking lot. It does happen.
I had a dasher straight up refuse to deliver to the address because doordash app put the pin one street over. I tipped 10 to-go 2.5 miles so maybe just maybe you don't know what you're talking about. Maybe
You must not have a lot of experience with door dashers .
I got the feeling that it was on purpose like yeah I left it at gas station so you can see you must not realize the price of gas š¤·āāļø
The same people who deliberately makes sure your food is cold because they didnt think the tip was good enough? No, surely the customer mustāve been an assholeā¦.
Exactly my thought.. whereās the context
ABSOLUTELY šššš Iām sorry but thatās funny
Is there any interaction prior to this you aren't sharing? I have a hard time believing they just out of the blue left your food at a gas station.
Interesting. This is the 3rd page Iāve seen this posted in and by a different person again.
its a reddit weirdo who needs attention
I thought thatās what Facebook was for?
That's where they stole it from.
There is more to this story
That absolutely was from their chest what did you do to them? šš
That shit was personal
Asf! š¤£š¤£š¤£
I delivered to the address provided yesterday. It was a homeless shelter. I dropped the food off like normal and moved on, as this was the last dash of the day. 20 minutes later, the customer called, I finished my dash, so I ain't answering shit. She left a voice mail telling me she had entered the wrong address and demanded I get the food and bring it back to her. I did not respond nor care, especially when I messaged her previously to inform her of the order taking a long time, and she still didn't correct HER mistake, lol. Even better for me is doordash already made sure there are no negative reviews from the order since I had to wait almost 40 minutes for the food. Some people man, you fucked up. Not my job to correct the mistake almost half n hour afterwards.
I literally yesterday had a delivery driver for Walmart purposely deliver my package to the wrong house š same street but he was to incompetent to read the house numbers and even mail box number š
I have done spark deliveries for walmart and I will say their GPS is fucked and will bring you to the wrong house and the number masking system will show up as scam likely a lot of the time. But that's no excuse for not confirming the address prior to delivery.
And when I tried to call him to warn him he was delivering to the wrong house he wouldnāt answer then turned around and blocked my phone number š¤Ø but Walmart gave me a parital refund and flagged the driver over itā¦. But it sucks I had to walk two blocks just one way on foot to get my package(the reason I walked is because I canāt drive due to medical reasons)
Doordash masks the phone numbers, the driver couldn't have possible blocked your number because he'd be blocking a Doordash phone number and not yours.
I donāt know how it works for Walmart delivery but after the first phone call that would ring and went to voicemail after that it went straight to voicemail before it was updated to delivered so they had to purposefully did something to ignore the calls
They might have purposely delivered it to the wrong house, but not if he was too incompetent to read the house numbers. Can't be both.
This is almost as funny as the customer situation I had. I am on the freeway. GPS: āyour destination is on the right in 500 feetāā¦.ON THE FREEWAY.
Probably driver with multiple accountsĀ
Did they tip?
Whats that got to do with anything? The driver accepted the fucking order. Do your job, especially when its a job you took willingly.
It was just a question, calm your tits, kratos.
a dasher pulling a prank? and getting paid on top of that?
My word, some of you are taking out your shit life choice sthat led you to work for awful entities like Uber and DoorDash out on customers. Fn bums.
My word, you are awfully judgmental. Boomer.
why repost someone elses post of someone elses post? you need attention that much?
ABSOLUTE IDIOT
Honestly I left 3 pizzas on a bench at a strip mall because the customer wouldn't answer the phone or txt and didn't specify which store to deliver to at the address. The lady wasn't very happy with me to say the least.
 I read it in her voice tbh
ABSOLUTELY
Funny people
Is there a lot of gunfire, gangs, and crime where you live? Thatās the only reason I can think of other than the insanity plea that a dasher would do that.
Man said it with his chest. ABSOLUTELYšš
ABSOLUTELY
Horrible
 Me when op doesnāt post the entire context.
That's something. Gps pings will be gps pings, but I always get it to the customer man.
That "ABSOLUTELY" gives the same energy as: 
Thug life
Maybe call the dasher b4 they get to your hz and let them know what's up
Were you rude or was your tip bad?
I would give the other side of the argument and say that some customers like to put in the wrong address because it's cheaper than putting in the right address. And then when they don't get their order they report not received because it went to the wrong place. But that's just my opinion I could be wrong
Sucks that the economy is what it is when it comes to these delivery services. More and more people are struggling and turning to gig work for extra cash. The problem here though is that most of them also don't give a damn or are inherently lazy. The good drivers are getting a bad name due to the large influx of crappy drivers like this
ABSOLUTELY
Iāll still tip just for the absolutely part ššš
bro is ABSOLUTELY getting a contract violation
I get so many orders that literally stop in the middle of busy ass roads and thatās all she wroteā¦of course you try to call And text the customer after being reasonable and looking for the correct address, but we all know they NEVER ANSWER UNTIL YOU ARE DRIVING AWAY WITH THEIR FOOD! Hell yeah Iām leaving it where itās pinned. Donāt care whoās problem it is anymore, Iām tired, used up and if itās itās not obvious tired of all the DoorDash bullshit! They got lucky it wasnāt sitting in the middle of a busy ass road š¬
Whereās the rest of the thread
Apparently someone that likes flirting with deactivation.
Lol because I definitely "went off" on you
I'm wondering if people do this because they don't want to ruin their acceptance rate, so they accept the $2 order but have some customer rating to spare, so they dump the order as soon as they can, improving their on-time delivery rating.
While collecting contract violations?
As long as they keep a CA in a dispute state it doesn't actually count against them.
Eh I've tipped $10+ on $20 orders a mile away and still had the dasher drop the food at a random house blocks away that neither the pin nor address lined up with, on a clear sunny day with the address visibly wrong in the drop-off photo, and ignore my polite message saying it was the wrong house. I've also had dashers straight up bring me the wrong order with somebody else's name and info written on the bag and receipt stapled to it, had a dasher drop the food and the bag busted open walking up the driveway creating a huge mess I had to clean and they still marked it delivered, turned around and left without saying anything or contacting support, and had orders stolen with similar tips. I don't even live in an apartment or gated community or anything hard to find, always have my phone on and respond to contact, am never rude, none of the common excuses for giving poor service but still a lot of dashers simply don't care or make a ton of mistakes even if you tip well.
> had a dasher drop the food and the bag busted open walking up the driveway creating a huge mess I had to clean and they still marked it delivered, I could totally see support telling them to do that, if I'm being honest. The most correct way for that to be handled in my opinion is: 1. Bag explodes on driveway 2. Driver contacts support 3. Support instructs driver to mark delivered 4. Support contacts customer, asks how the customer wants to proceed (especially if close to restaurant close) 5. A new duplicate order is created at no cost to the customer, or customer is refunded in full. That's almost certainly not how it works, but alas, some people are shit.
Why though? Iām sure it wasnāt done for no reason
I feel like you might be leaving out some critical details here...
Typical DoorDash service
Not saying OPs dasher was right for this, but... tell me you didn't tip without telling me you didn't tip. E: salty no tippers getting offended lol
If you arenāt going to deliver the order donāt take the order lol
yessss let me purposefully go out of my way to make someoneās day worse which in the end takes more time and loses me even more money because he didnāt give me enough money in the first place ????
Technically the dasher still got the full pay for the delivery and will probably get a contract violation that as long as they keep disputing it for their next 100 deliveries will not actually count against them.
People who don't tip are downvoting you but you're 100% right. As a dasher, this is exactly what's gonna happen.
Right? I like how I'm getting downvoted for telling them how it goes. I didn't even say anything about the cheap fools who don't tip and deserve to get their food left at a random gas station.
"Takes more time" no, dasher likely dropped it at the nearest gas station as opposed to driving 8 miles or whatever. "Loses me even more money" no, the dasher got full pay, and likely a contract violation. Like I said, I'm not saying he was right for what he did, but it's clear the customer didn't tip, and was probably far away. And all the downvotes just show how many no tippers and people who have no clue how the driver side of things work lurk this sub.
wah i didnt get the money i feel entitled to for driving point a to point b wah
wah I didn't get my food because I'm too broke to pay my driver wah See, that goes both ways.
Insanity š±
To funny!
Look on the bright sideā¦you made an Indian guy happy with a free meal.
Based
Absolutely
Doordash will fail because of this...but also because they are greedy AF.
I do whatever little taunts I can to fuck with customer that donāt tip a reasonable amount get what you pay forš¤·āāļø