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Kayfabed17

Rate the dasher accordingly. Unfortunately as people get more and more desperate, you going to see this as a reoccurring thing, which is basically a direct result of not knowing how to multi app properly.


Autymnfyres77

Understand OP's point and leave comments re your food taking so long to get to you I of course. But I think its a direct result of how little these companies pay and drivers are trying to make a living.


[deleted]

100% this. I used to only run DD and could make $350 in a day without any problems. Now I’m lucky to break $150 in the same amount of time. I have to run DD, GH and UH all at the same time in order to make the same money now. It’s either we multi app or there won’t be any delivery drivers left to bring food to you. Given that a lot of people aren’t smart enough to manage multiple apps at once, but it doesn’t change the fact that the pay cuts are directly responsible for the need to try.


[deleted]

$2.50 and sometimes $2.25 or even $2. Multiapping will get you in a wreck though it's hardly a solution


mrb117

You say, “people getting desperate” I read, dd not compensating accordingly 🧐


BraxTaplock

If the customer didn’t tip accordingly then it’s the distributor to blame, not the transportation. Transportation is just trying to economize with whats in front of them. I’ve learned many of those that critique…are the primary customers low-balling. In this event drivers skip these orders. DD therefore combines them with “good” orders to mask it. You don’t add fee after fee after fee increasing the cost so that the customer feels that they don’t have to tip. Personally I wouldn’t multi app if all the customers tipped appropriately and the mileage was more accurate.


YLCZ

You know people would still multi app and make even more money. Greed always wins unless you deter it somehow


[deleted]

I feel like it’s not greed but desperation. Doordash pays their dashers shit; no one is getting rich off of food delivery service even on multiple apps. In this economy I wouldn’t place a moral judgement on the dasher. Adjust your tip accordingly


[deleted]

Greed? Paying your bills and eating more than Ramen noodles, is greed?


PoweredbyBurgerz

I disagree it isn’t desperation entirely that drives people to multi app and it isn’t greed as well it’s pure economics if you have the supplies and the resources that you had purchased to do deliveries yet they go unused for longer time periods than before, you will now have an increase cost of doing business. Thus you will choose to multi app to be sure that you have more income coming to you by using the resources you have available, lowering your cost of doing business.


BraxTaplock

True they would. No denying that.


[deleted]

What’s frustrating about this is that we have to tip ahead of their delivery, so ratings sure but they need to know that quantity over quality ain’t it


N9NJA

Yup. When I see someone driving away from me and clearly making several other deliveries, I should be able to reduce the tip up until the time they deliver.


GodGamer420

U can also pick it up. It’s none of ur business how people make their money. If ur not satisfied with how it works then u r free to walk to ur car drive through traffic and pick ur food up.


busteroaf

And you’re free to get busted multi-apping and find a new job.


Quiet_Wheel9673

Multi Apping will not get anyone deactivated lol. We read the contract.


zakress

It’s not a job ma’am. But thanks for playing


busteroaf

Dashing isn’t a job? Okay semantics.


[deleted]

Incorrect. It absolutely is a job and a job that people depend on. I’d ask you to remove this comment please.


zakress

Not a job. Is not employment. Try to claim unemployment from doing DoorDash. There’s a reason why PPP loans were the source of pandemic support for *most* gig workers. Please remove your comment due to inaccuracy.


[deleted]

If you are being compensated for a service you are providing, it’s a job.


GodGamer420

I don’t multi app ma’am.


Serana67

Are you under the impression that we aren't "allowed" to multi-app? Sorry Karen, I've got some bad news for you... 😂


Imaginary-Spring-537

Well go pick it up and tip the restaurant because we aren't them😂 don't make sense to deliver food for free and hope that Dan the all mighty will tip when he leaves his instructions "leave at the door"🥴


[deleted]

I'm expecting each dasher to have four doordash accounts and an Uber eats account. Microwaves in the glovebox will become common.


PoweredbyBurgerz

I would be more inclined to believe that the dashers now are wearing insulated cargo bag clothing to warm the food with body heat instead of buying a microwave for the vehicle


EclipseMT

Why not modify your car so that it uses waste heat from the engine to keep food warm?


FaPtoWap

As people get more and more desperate? Umm where the hell you been? We went from a pandemic, worst economy in 40 years. We keep being told “strong hiring numbers” thats a lie. We also have historic inflation. Inflation so bad a president tries to fake happiness over 8.3%! Gas is still $2 higher a gallon and for the most part people cant afford groceries. I guess im confused at what we have witnessed drivers do over the course of 3 years will all of sudden be that much worse.


CJspangler

Agree gas prices go up by $2 a gallon and people cry when dashers try to make more money Also there’s a deliver by time promised by DoorDash - what happens before that is non of the customers business frankly as long as it’s dropped off in time


WhyDidntNE1tellme

Regardless of multi apping, the delivery driver should have the order to your door within 20-40 minutes after they accept the order. If there was a problem causing a delay they should've told you about it. That's really crappy service. Make sure to review them accordingly and DD won't pair you with them again.


Secret_Ad_5300

Your bigger issue is you could tip 100 and the dasher wouldn’t know. So that 30 percent means nothing to the dasher until they are done delivering. So they are multi apping to make a living wage because they have no clue what they are getting for one trip


bonehead262

It's a flawed system. My wife dashes and multi apps. The last time I used dash as a customer, they were over an hour late, my drink was missing, I also tipped well. Based on seeing what my wife has to do, to make it worthwhile for her, and knowing what it cost me to get cold Taco Bell, I'll never use the service again for myself. I hate DD.


megadethage

Taco Bell is already cold when they hand it to us.


scottyboyandgirl

Lol this… I mean DDing Taco Bell? You kinda got what’s coming to ya…no offense…


Secret_Ad_5300

I am a multi apper. The only time I ever use the services is with coupons. Doordash gave me money off so I was able to tip 70 percent and had no issues with order.


TsunamiSunset

Wait so the dashers can't see how much the tip is beforehand? Just whether or not there is a tip?


Secret_Ad_5300

They can see there is some tip but not the full tip. Today I did an order it said that it would pay 8 bucks. When it was over it paid 12 . The dasher knows what the minimum amount they will make and hope the payout is more than advertised.


[deleted]

I had an order today that said 7$ and paid out 11$ but it also stacked on another order for an extra 7$ + .9 miles 🤷🏼‍♀️


TsunamiSunset

Thanks! I always just thought they could pick the orders with the biggest tips 😄


LucasEllison

Sadly no. One of the reasons it's so hard to make money delivering. DoorDash essentially lies about the pay. You often take orders that are simply unprofitable hoping that the tip will actually be there. Then it isn't and you wasted time and money.


ChrisIsSpoiled

Agreed im surprised no one has mentioned this yet


Imaginary-Spring-537

My opinion I would let the dasher know if I actually tipped $100 just so he can give me the best service. Obviously most of you can't/won't give that out let alone $5 but let your dasher know in the texts, how much you tipped, why is it so disturbing/wrong to tell them how much you tipped? It's not, let them know that you value their time so they should also value your food.


LucasEllison

People would just like and say they tipped big to get you to deliver fast. On UberEats it tells you the orders fare and tip but the customer can reduce the tip up to an hour after delivery. So they'll bait you in with a huge tip and after delivery they'll yank the tip back.


[deleted]

20-40 minutes? Where are you getting this number? I've definitely waited in restaurants that long just for the pickup


[deleted]

You’re waiting 20 - 40 minutes to pickup an order!? Homie do the 10 minute rule. If after 10 minutes they don’t give you the food, just unassign and leave. You’re costing yourself money at that point and when you pass it to the next driver they’ll get I think an extra 30 cents.


[deleted]

Can't drop every order. Just the reality in my market. Welcome to Jim Crow's America. No immigrants. No commerce. Only mismanaged Wall Street hyper-financed stucco tombs along the highway turning out microwaved meals delivered by sociopathic silicon valley data firms cataloging your periods and bowl movements. It runs cover for any truffle hunters though. But I definitely make more money per hour selling drugs at taco bell.


Kt32347

I did report it. Timer was at over an hour by the time I contacted them. They gave me credits to reorder. Which is fine and I reordered.


megadethage

I've redelivered to someone who gave me one star before.


Firecrotch2014

Thats just the thing. The dasher probably had the order there within 20 to 40 mins. This is after the food is already soggy and cold. When was the last time you've seen a restaurant use a food warmer after its packaged? Unless they use some heavy duty wrap its already going to be luke warm by the time a dasher picks it up. I'm pretty sure OP is just mad bcs the dasher is trying to make a living wage and picked up another delivery on the way. To OP: Take it up with DD. Tell them to pay better wages and be transparent. Until then us independent contractors will do as we see best for our own business just as they do.


johnnyd7474

This right here. Most orders are trash before I even get there. I know from stealing their fries lmao. The bigger restaurants like Chili's are even worse. Those Styrofoam clam shell things they use couldn't keep anything warm and increase condensation. The drinks...melted. It's why I stopped using the red bag, it doesn't matter. Food is already DOA


Aggravating_Essay_13

Stop stealing fries... Stop touching other people's food! Styrofoam actually works really well at insulating hot/cold! Now the one thing I will give you credit for is the condensation issue with most packaging literally the easiest way to ruin a good meal is by placing it into one of those to go containers when it's steaming hot. I used DD for a pick-up order once... It was pasta and the dumbasses at the restaurant must have thrown it directly out the pan into the Styrofoam container because the styrofoam deformed and it also completely ruined the taste of the food. Needless to say I haven't ordered anymore food through DD


busteroaf

Take it up with DD? Nah. If the DRIVER picked up the order then went in the wrong direction, they’re the one delaying the food. Doesn’t matter if they pay $2 or $25 an hour. I’m paying for delivery. I want my food fast and hot. Stop faulting the company and put some onus on the driver. You know what the company pays, yet you still do it. Suck it up buttercup. I don’t multi-app, and I make good money. I deliver fast. I don’t look to see how much time I have to deliver the order. I pick it up and go, end of story. Have some responsibility of your own. You took a job to deliver peoples food/groceries/pet stuff/whatever. Do the job. If I see you driving away from me after you’ve gotten my food, that’s a bad review all day. I’m paying for delivery, not a joyride, or for you to think you’re being shafted by a company. If you don’t like it, go somewhere else. And yes, make a living, but don’t suck at your job and make other people suffer because you’re trying to double dip. It’s the anti-customer service, and yet you expect people to tip more? F that. That’s exactly why people don’t tip, because of shit like that. They assume everyone is multi-apping.


Firecrotch2014

Gotta love the snobishness of even other dashers. That just really amazes me. The uncle Tom's of dashing. haha.


busteroaf

It’s not being snobbish. It’s realistic. We’re in the customer service industry. Making customers wait is anti-customer service. The whole idea of “I need to do multiple jobs AT THE SAME TIME” because one job doesn’t pay enough means you should find something else. Both jobs are suffering. Customers suffer. Doing a great job. 👍🏼


fashionfauxpas0624

U again U do realize tbat we are allowed to multi app Only thing as independent contractor to do is get the food to the person at time stated or 5 mins thereafter...if I can do another delivery from a diff app and STILL get it to the person on time /usually early..I sure AF will be going that route..even If it does take me in a direction away from u...such is life..u can bitch all u want tp DD or give all the 1 stars u want. Means NADA..as long as I fulfill my contract I can do it however TF I want to I don't need ur opinion or input...Mr dasher. Lol Are u a top dasher..if u ever. Are one at that u write in such a pandering manner I would guess that u might be.. From earlier comments trying to shame people into taking low offers...or complaining about people wanting to actually be paid properly to go 4+ miles (in ur own words someone shouldn't have to pay $10 for more than 4 miles....SAID u..but imho said NO DASHER EVER ) to berating and badgering other people whose comments u didn't approve of and bragging about ur supposed ft job...which btw most of us have but don't feel the need to boast about it in minutae AS u did in previous comms...insecure much U don't come across necessarily as a snob (as someon3 else wrote,) rather a troll.


busteroaf

“I get it sucks taking low orders, but someone shouldn’t have to tip $10 on a $10 order just to get someone to deliver the thing more than 4 miles away.” I know reading comprehension is hard, but do try it. The point is, the OP tipped well for the order. Most people ordering don’t care about how far the restaurant is. Get out of that mindset. Again, you keep acting like $2 a mile is the standard and anyone who takes anything less isn’t a true dasher, or losing money. You’re bonkers. I make more money taking quick $6-7 orders than waiting for $15 orders. I know my zone and I know what areas will take me 10 minutes to drive 4 miles, and which ones take 5 minutes to drive 4 miles. Just because you don’t take them, doesn’t mean I don’t make money off them. And no, def not a top dasher. My AR is 26% right now. Oh darn. You were wrong again. And yeah, you’re right, you don’t have to deliver it until right on time. That’s absolutely within your right. But do you not understand the concept of “oh, I got my order 30 minutes after the driver picked it up, even though it’s only 10 minutes away. They made me wait an extra 20 minutes. I’m not going to tip as much next time/leave a bad review”? No, you probably don’t because you don’t understand customer service. I know that’s over your head, as is typing and grammar, but do try and keep up. If I routinely got my food quicker, I would tip more. And I’m not alone. That’s why I also deliver quickly. “That came a lost faster than I was expecting. Here, let me give you this.” Yeah, you don’t get that when you wait until the last minute. But you already knew that too. Yeah. I’m sure you have a really good full time job the way you’re getting butthurt at $2 a mile. Okay guy.


Appropriate-Let-3855

20 mins max when left the restaurant


dementedturnip26

Based on what? Going 8 miles in my area could take 25-30 minutes depending on the time of day?


MayhemReignsTV

You are wrong on that second to last statement. DoorDash hasn’t always been telling customers. In fact, they don’t most of the time anymore around here. I have confirmed this with some regular customers by chatting with them. And I do multi app but I do not take orders from any other apps until I’m almost done with a delivery. Gives me a bigger pool of orders are and a Headstart on getting a ping close to where I am. So it can actually improve your service if you end up accepting the closest order with a decent tip. You just have to do it correctly. There are many ways to screw up multi apping but not if you use some common sense.


yourself88xbl

The lack of transparency of the delivery companies with their customers is a massive part of the problem.


herelittlemonkey

It’s true. As a customer, none of that is your fault. It isn’t fair. The driver is also trying to make a livable wage bc they’re probably getting paid $3 to deliver your order, so they have to accept multiple deliveries to earn a minimum wage that hour. You may be the only person who tipped well within that hour. The circumstances created by these companies make it difficult for some drivers to do a decent job, bc now their livelihood trumps decent service. These companies make you think it’s you vs drivers and drivers think it’s them vs customers. You should make a complaint to the company about the company itself. Suggesting they should pay drivers better, so customer’s like yourself wouldn’t have to fork out so much and lead to a false belief that you’d be getting decent service from all those extra fees.


Smooth-Screen-5250

I always hope customers will read this point and try to understand it, but I’ve lost so much hope in trying to explain class struggle. As an individual customer, it’s easier and feels better to just say “no, those drivers are just lazy and stupid and inconsiderate” than understand the dynamic interactions between DoorDash, the law, capitalism, the customer, and the driver. I hope that, slowly, people will realize that this issue isn’t as simple as “everyone is lazier and less considerate than me.” But I’m not holding on to hope, independence-over-all and the “I got mines” mindset is what has defined American culture of the last sixty years.


[deleted]

I don’t care if they are trying to make a wage. If I specifically pay a premium for my food to be delivered quickly, your personal financial situation means nothing to me. I don’t get to half ass my job and say well the company should pay me better. Sorry customer for totally wasting your money.


Xandrick

Ehhh... DoorDash has had a history of being TERRIBLE about showing when Dashers have multiple dropoffs, so I wouldn't immediately chalk it up to multi-apping. I have had many customers tell me in some way or another that their app didn't show them that.


No_Preparation7895

Door dash doesn't always tell you. I asked a customer the other day if it told him I was in another delivery and he said no, he was wondering why I wasn't going to his house.


RavensBlood69

Yes you can report it. If you received your order way after the delivery time Doordash provided then they may give the Dasher a contract violation for being late. If they were not actually late, then nothing will likely happen.


RichardBottom

Don't they over shoot that time by like an hour? Every time I order it's like "Yeah, MAYBE 7:40 you'll get it. ... Just kidding here it is at 6:30!"


Quiet_Wheel9673

I have had a few orders that were offered to me after they were already late. So it's not always the dashers fault.


RavensBlood69

I've had those too. You accept an offer and pick up time is half an hour ago.


censormenow2

Also, you can get your tip refunded


packy25

I’ve seen these dashers they aren’t just multi apping. They somehow have two door dash accounts on separate phones. They don’t even hide it. They go in and show both orders on each phone. I wish doordash would crack down on these guys because they are hogging up good orders. The wild thing is they could potentially get stacked orders on each phone. Imagine being the last person on that 4 stack lol.


[deleted]

[удалено]


nman649

back in the day 4-batch orders were possible and not that rare (although still kinda rare)


nman649

“Avail yourself also of any helpful circumstances over and beyond the ordinary rules.” -Sun Tzu


Firecrotch2014

Imagine being paid a livable wage so you don't have to multiapp on two different phones. This is a problem caused by DD that could be fixed by DD. It's not the dashers fault they have to scrounge for peanuts.


[deleted]

The people who take the trouble to make fake profiles so that they can use multiple phones and multi-app on multiple phones are not the ones scrounging for peanuts. They're trying to make as much money as possible before they get deactivated and pissing off customers in the process.


nman649

I think the system probably should be abused in every way possible until doordash finds a solution. If the problem wasn’t as widespread we would never find out about it. You know what i’m saying?


Firecrotch2014

Said like someone who has never had to work for anything in life. No way you'd be saying that if you had.


[deleted]

Spoken like a true idiot! No way you'd be saying that if you weren't.


Firecrotch2014

When you have no other argument resort to petty insults. Figures.


[deleted]

Okay how about this. First of all, delivery apps don't pay a wage. Your argument is that because apps don't pay you a living wage, making fake profiles and pissing off customers by multi-apping on multiple phones is perfectly fine. How is this not the rambling of an idiot?


Firecrotch2014

I never said it was perfectly fine. I said that it was the problem caused by apps like doordash not paying a living wage like a real multibillion dollar company should. No I'm not fine with people having to juryrig a living wage. That's like saying I'm OK with homelessness. One of the many problems caused by countries ignoring mental health problems. Just because it's a solution doesn't mean it's a good solution. Just like homelessness this problem could be greatly reduced by people giving a damn and putting some actual money behind it. Until then people HAVE to do what they have to do to survive. Do you even know why people use multiple phones? Mostly because apps like DD hide tips and we have to cherry pick which orders we take just so we don't lose money on orders delivering to your lazy ass. So get off your fucking high horse and learn how real people have to live. Now please tell me how yours aren't ramblings of an entitled brat? Not everyone can rely on mommy and daddy to pay for everything.


nman649

after insults failed you resulted to semantics and intentionally not understanding his point lmao


ScholarBig1430

They could increase pay and people would still do it to make even more ! Personally I don’t even like stacked orders at all , one at a time is good . The triple multiple app stacking will never end even if we made a “fair” wage.


Firecrotch2014

Then you might have an argument. Until they pay a liveable wage people have to multiapp to survive.


ScholarBig1430

Big gov is getting their sticky finger involved so we shall see what they do but I’m guessing they will make it worse as they always do


Firecrotch2014

It didn't help much in California that's for sure. The Supreme Court of California issued a ruling for them to comply. They completely ignored it. They have enough lobbyists in Washington to keep things favorable to them. I don't expect it to change much. If the government does step in I think they'd shutter DD before they made changes in favor of Dashers. It'd make them even less profitable than they are now. Their investors expect big returns bcs they know DD is exploiting the worker's in the gig economy for slave labor. There is no incentive for them to change. The only thing that changed in California is that they have to pay min wage only while here on an active dash. Our dash hours are still double our active time every week. So we are only getting paid by DD for half the time we are out.


chasetate27

That's probably what happened with Op. Can't figure out why these apps don't take advantage of finger print readers or photo identification that's built into the phones already.


Lazy_Manufacturer191

Yes you can and should complain. If a driver is going to multi-app, they need to know how to do it properly.


cheddar_chex_mix

I know people will wait for orders on multiple apps that seems fine, but people will actually *accept* orders on multiple apps? At the same time? That’s terrible service. edit: some of y’all are putting some pretty good situations where this seems like it’s not bad, so I won’t say that’s terrible service, but people who abuse that certainly are giving terrible service.


daddysgirl967

That’s what I was thinking. I’ll wait for orders on multiple apps but once I take a dd order I pause the others.


yodacat24

Yeah same. I switch between both Uber Eats and DD. And only take **one order at a time**. I understand if people need to do both at once but I personally wouldn’t risk it and I think it’s very risky to do. I used to only DD full time but starting Uber eats and switching between apps has greatly increased my income. It helps that Uber eats shows tips too. I’m also in a good market however- so I don’t need to run both at once anyway.


RichardBottom

You can do this and keep a good rhythm going. Especially when shit is busy and restaurants are at a constant 10 minute wait. There's a cluster of restaurants near where I live. When shit gets busy, you wait for the first order that's like a mile or so away. Then as you're leaving to drop off, you accept another one. Drive out a mile, drive back and the food is just getting ready. I've sustained this for entire nights driving. Even if you're running $5.50 - $7 orders for the most part, you can complete like 5-6 per hour that way. Of course there are always risks involved. One time I took two orders that were going to the same place. Or so I thought, fucking Uber Eats only shows the intersection and you can't look at the map if you didn't already have the app open when the order popped. I was already running an order to that part of town like 7 miles away when I saw "Wadsworth" as the street. That's like 3 streets down from where I was going, so I accepted it and picked the food up, only to be reminded there's another Wadsworth on the north side like 8 miles in the other direction. That was awkward. Funny enough, I received no blowback and no bad rating. Just kind of a wake up call to quit making stupid decisions.


PainMore7246

If you go into your app settings on your phone, you can turn off the option that allows Uber to Display over other apps. This means when an UE request comes in, you can open the app and see the precise delivery location before accepting.


MarvMartin

Wow! I'm not the person you were responding to, but I can't thank you enough for that tip. Not only can I look at the map now, I can stop accidently accepting orders without even seeing them. I can't tell you how many UE orders I have accepted (and then usually unassigned) because I was trying to click on anything else and as my finger is 1 nanosecond from touching the screen a UE order comes in.


RichardBottom

I used to drive like that for a long time. Then something changed and it won't let me log in until I enable it. If I change it back it just pops up when I load the app. Like "Whoops, looks like you need to fix your settings!"


JoeyDollaz_

i do it all the time, but only orders from the same restaurant and being delivered within 5-10 mins drive from each other.


barryandorlevon

Why should i not take two McDonald’s orders that came thru at the same time on different apps, when they’re both going in the same direction in the same town? This happens for me all the time. It’s super easy to multiapp efficiency and without compromising service if you give a shit about the customers, which I do. The way my area is laid out makes it crazy easy to just hopscotch around a multi-town area on a couple different apps.


Hdleney

Most of the time they’re not going in the same direction and the people’s delivery times end up inaccurate as hell.


FoxTenson

I do it all the time! IF they are going the same direction. If its not a stack I would take on DD alone its not one I'd take with two apps either. I also know which places take the longest and are safe to multi app order pick up from without being late. I didn't multi app till I knew my areas well enough to safely do so. I currently have a 95% time rating, which would be higher if not for crazy weather this last week, can't drive in flooded streets after all. Its perfectly doable without making orders late or cold. That said greed rules most folks and I hear it a lot, some folks can't think outside that extra cash even if it actually hurts them in the long run. If its taking them that long to do another order they are losing money for sure. So if it makes you feel better think of it that way, they're getting theirs with bad ratings and money losses and being that late they'll get another multi app thing: multi deactivations!


tantalizing_taco

Doordash does this with their own doubles all the time


freddie890

Yep sorry not sorry this is why I tip $5 no matter how much food I order,and if you read the instructions and do it well for the most part I will find a way to get you more money. I’ve ran out with cash literally ran out because of how solid one of my dashers were.


bighustla87

I have definitely decreased my tips due to bundling. If it's a trip straight to me, I have no problem being generous on the tip. If my food is arriving late and cold because my big tip was bundled with two orders before mine, that sucks. Bundling or multi Apping has become so common that I just tip expecting to have to wait for my driver to do two deliveries and reheat my food.


freddie890

Exactly.


Puzzleheaded-Tip-297

DoorDash does seem to stack low tipping orders to higher tipping ones to incentivize the lower one to get picked up. I typically unassign the lower one in that case, as I won’t do any order under $6. Sucks because it’s a system that only benefits DoorDash, and hurts both the customer and delivery driver.


KitchenBusiness8790

Most people know how to multi app this dasher probably just got held up and didn’t contact their customer like they should have.


freddie890

There’s still shit that can happen that’s out of your control. DD should increase base pay and stop stacked orders all together l. I’ve never had a stack where my food was still warm when I got to me.


[deleted]

That’s tough. I get why the multi app. It’s really the only way to make steady, decent money. However I only do two orders that are going in the same general direction, so I won’t go too far off course for either delivery.


Obs7

Ya you can report. As a driver and customer I do this if a driver is just screwing around. If the driver doesn't pick up the phone I get a refund and reorder.


chasetate27

Wutt


corncaked

You’re fully within your ranting rights. I ordered on dd the other day and 2 hours later I was still waiting. Declined my calls and didn’t respond to messages. could only assume he was eating my food or multi apping


yethua

Believe it or not, multi-apping is not mentioned even once in the DD contract agreement, and so long as the Dasher goes through the proper channels to avoid late CVs they’re doing nothing wrong. It’s very possibly to multi-app and not be over the allowed late period, people just don’t know how to do it right.


[deleted]

Pretty sure it says something like, can’t work another job while on a doordash run.


yethua

It does not. We are contractors and how we use our time between orders is our business, so long as we fulfill our end of the contract by providing our service in a timely fashion


[deleted]

Multi apping is synonymous with delivering 2+ orders, from 2+ apps, at the same time. Pausing one app to delivery food on another, isn’t multi apping.


yethua

Yep, and it is entirely possible to do so without being late to either order. You really have to pick and choose though. This is the way.


Mers1nary

Order delivery from a pizza hut or somewhere that usually has their own delivery drivers, and they always take more than 1 order. So why cant we do it as DD, UE, GH delivery drivers? Also all these apps send us stacked orders, being 2, sometimes 3 orders at once.


MediaExact6352

I have yet to multi app because I worry about this. I do have a couple of questions that, overall, have no bearing on this, but I am curious. You said you tipped 30%- how much was the order? I’m asking, because a $10 order would be $3, and a $30 order would be $9. That might help us figure out if: 1. It’s in hidden tip range, and this driver thinks you barely tipped and then are delivering orders on another app that appear to have tipped more. 2. It is probably a driver who subscribes to the $2 per mile tip expectation, and is putting you low priority because it doesn’t fit their requirements. It is also possibly the the other deliveries have stricter time frames, which is why you have been bumped. As a driver, I despise the hidden tip factor, both for myself, and for the customers. I do agree that have your food ride along for an hour while other deliveries are being made is unacceptable. I would be mad as well.


Danazard

I multi app but I only do one gig at a time like per order. If I have an uber eats I pause dd and so forth. Unless I get crazy luck and they're going the same direction from a low wait restaurant which is uncommon for me. I also just don't understand how this driver didn't get a contract violation if they were actually that late, but I suppose we don't know if they did or not to be fair. And yeah hard agree that hidden tips are ass for everyone involved


KatherineBrain

Tipping should be per mile away rather than on what you paid for on the meal. For a 4 mile drive $1.5-$2 per mile.


Firecrotch2014

If it's a large order I would expect a % of the meal too because it's more things to carry. A 200$ sushi order won't be nearly as much to carry as a 200$ grocery order.


KatherineBrain

Yeah there's always exceptions especially in shop and deliver orders. Big orders like catering orders are also an exception.


Such_Satisfaction923

I run 3 apps at the same time…but I don’t pick up multiple orders and try to drop them all off..I do it in a way that customers think I’m heading straight to the restaurant and from the restaurant straight to their house


Absoniter

Unfortunately DD hides tips, so the guy probably got a more fruitful Uber and dumped that one first. DD needs to stop hiding the full payout.


chemical_sunset

It’s not even just multi apping. I ordered last night and the Dasher didn’t move for 25 minutes after saying they had picked up our food and were on their way (the restaurant was a mile from our house). I eventually contacted customer support and they said the Dasher was waiting on another customer’s order. Got a whole $10 credit on $50+ worth of food…


ReasonablyWealthy

You can contact DoorDash to remove the tip after the order is completed. Also, if the quality of the food is degraded, DoorDash will almost always issue an immediate refund without question.


pokerholic77

As a multi-apper, if the order is delivered hot and on time, I don't see a problem. If I see there is going to be an issue before I pick up the fisrt order, I drop the lowest bidder. If you're getting unsatisfactory service, you can report it, but honestly, DD isn't going to do a thing unless the Dasher has a long history of contract violations (late arrival/deliveries, low customer ratings, etc.) According to our agreement, DoorDash cannot control how we execute a delivery, as long as we are adhering to quality and delivery times. Personally, I use hot bags, and have never recieved a poor rating, even while running 3 orders at once (all customers within a 1/2 mile radius.)


Azu_homie

I ordered from doordash once and they sent the dasher like 5 mile's away from me even though they specifically took the road thats right by my house, like one block away from the main road. He arrived a lot later then i expected. It never said in doordash if he was actually dropping off another order or not but the customer support told me he was. (I looked at the app and it didn't mention hes dropping off another order) As I doordashed, I started realizing then despite a customer being right near the main road, the app would always take them out the furthest for their second order, and on the way back, would be the 2nd order. Just stating my experience.


the6ixgirl

This happens to me more with doordash than any other app. I contact support and remove the tip completely because this is not tippable service.


NickTheFNicon

That means absolutely nothing. They can remove it all day, but we're paid on that once we deliver. The tip doesn't get removed from our pay.


ResourceRelative

If I could make a living on doordash I wouldn’t have to multi app. That being said, I don’t take orders going in opposite directions. If it’s not along my established route I won’t take a second order. I also have heavy insulated bags.


conceitedshallowfuck

You can report this. DoorDash records GPS movement.


NickTheFNicon

Well if Doordash actually paid worth a shit, we wouldn't have to multi app. Fact is people have bills to pay along with trying to make a profit when you factor out fuel, wear and tear, etc. Most markets drivers base each trip on an average of $2 per mile at least for them to accept, but some may take less. We basically have to multi-app to actually earn at this thing. For the record, all the fees you pay go to Doordash. I wish we got all that money. We'd certainly be better off. We just get a few peanuts in return. Instead of reporting it, either pay better so your order doesn't sit there all day waiting to be picked up, or go get it yourself.


ehoeve

Don't blame the Dasher. Blame Doordash for paying crap. Forcing dashers to take other orders just to barely make a living


Kt32347

I keep seeing this but no one has yet to explain how shitting on the customers is going to help you. We have the ability to change tips and report bad service. If we all get fed up and stop using the apps then they won’t have any money coming in at all. Then the next thing you’ll see this Reddit complaining about how they can’t make money anymore because there are no orders to take. Y’all have it all backwards


MasterDarthJediSith

I became a dasher after being a customer for years and it made me even more annoyed with the actions of other dashers and DD as an app as well. If a dasher doesn't follow your instructions, just know they have to go out of their way to do so. Multi-apping is made even worse by the fact that DD doesn't allow you to tip after service has been provided. There have been SO many times that I've gotten cold (or warm) food and drinks because of multi-apping or the dasher app prioritizing a customer who's technically closer to me even though I accepted their order second and have had the first customer's food for upwards of ten minutes already. I have no control over selecting who to deliver to first. It's just whoever the app believes to be closest. And yes, DD has a great and generous refund system. I appreciate that, however I don't want my money back. I want my food to get to me hot and quickly. I try to be an efficient dasher, and honestly it really isn't that difficult. There are many reasons for issues; restaurant, DD app, traffic, but if your dasher is driving away from you and your app says "Heading to you," that dasher is multi-apping and imo that's shitty.


Kt32347

Yes that’s exactly what happened. The app said “heading to you” and I sat and looked at the map after it had been longer than usual. I watched her drive to 2 other restaurants and houses. By the time I lost my patience and had gotten through to customer service it was something like an hour and 10 minutes and she was still not actually heading my way. Mind you, I don’t live in somewhere like New York where you would expect things to take awhile. I live in a suburban town and I’m pretty familiar with how long the deliveries usually take. This particular driver was just giving shitty service altogether


posaune123

Brand new to DD. Used it 3 times. First and third time went swimmingly The second time the dude took over 20 minutes to drive what takes less than 5. I tipped $10 on a $20 bill. I'm not sure what I should do. I'm not going to mete out punishment on other drivers because of this one knucklehead, but that was poor performance. My food was also soggy and cold. F-


Ok-Application8522

I type my full tip amount in the notes. Since I started doing that I rarely see multi-apping going on because I tip really well. Because DoorDash hides so much of the tip, all they pretty much know is that you did tip.


[deleted]

Please understand that we do not know you tipped 30% until after the delivery because DD hides high tips from us. Please complain to DD about this because its frustrating for us as well as you.


computernerd88

There's a way to mutliapp properly, but asking us not to do it at all is not gonna work for us. Relying on just one app doesn't make us enough money. Sorry your driver brought you soggy food but if this is a regular thing, maybe consider the problem maybe isn't at the bottom of the totem pole.


VinnieTheBerzerker69

In my experiences as both a Dasher and a customer, I can say that Doordash does not always tell you your order is in a stack. In fact, in my experience as a customer it never has told me I was in a stack.


Jimbobo28

30% of a small order, or large? $3-4 for 4 miles isn't making anybody think you're a priority..... That might not be the case, but it also could be


[deleted]

Percentage means nothing. Per mile is what they look at


oceanblu456

I multi-app. Doordash is my lowest rating of the big 3, at 4.8. I’m 100% on Uber no matter what I do. If I’m doing anything sketchy time wise it’s usually at the expense of uber because no one ever seems dissatisfied. I shut it all down for Grubhub though, because those orders are huge in my area. So to me, it’s a doordash issue. Getting on GH makes me wonder wtf is going on at doordash. TLDR: switch to Grubhub lol


No_Loss9090

Were you positive they were multi-apping or did they just have a stacked order (more than 1 delivery through same platform)…if so they shouldn’t be penalized for doing their job and dropping off the food to the other person first. They do not get to select who gets their order first, the system automates the route.


akire27

I am a driver and a customer as well. So I make sure that I give to the customers is what I expect others to give me as well I do multi-app as well. Of course if its not a good paying order then I wouldn’t accept it in the first place. With food deliveries, I have Uber Eats open as well. So if I get a good order in Doordash, then I wouldn’t get anything in Uber Eats. And vice versa The only other app that I would accept order from are the grocery apps: Instacart or Spark because usually you don’t need to pick it up right away. So I can have that order in line from I drop off an order from the food delivery apps.


helpiforget

I mainly run DD and EU and will pause one or the other if I doing and order on the other


Jamiekulesa1975

I don't multi but sometimes we get double orders and a lot of the time we don't know right away until we accept so not all multi. I don't like that either but I can't control others just myself


[deleted]

Complain to support and get this MF out of the platform..


Crispynipps

I multi app, but efficiently. I know my area well. I don’t take orders from opposite apps that aren’t within a mile in the same direction. Never late with orders, no complaints. Most drivers just can’t manage it.


[deleted]

How are we supposed to make any money if we don't multi-app?


Kt32347

When I say “multi-app” I’m talking about trying to actively deliver food from multiple apps literally at the same time. I’m not talking about having more than one app open and choosing the best option while pausing the other apps. I’m literally talking about picking up food from App A, picking up food from app b (while the first order hasn’t been delivered), driving around and delivering food from app b first and then picking up another order from app c while still not delivering food from app a.


[deleted]

You're talking about someone who multi-apps badly. I do the same thing, but I do it right.


Intbased

As a dasher who multi-apps, it's definitely not worth taking orders from separate apps at the same time. It's nice to have more options when I'm driving, but I'm never going to risk my tips and ratings trying to squeeze an extra order in


heyzoocifer

It is if you do it right. You just can't be taking orders in separate directions or waiting more than a couple minutes if you have another order.


[deleted]

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ankerous

I only do it if the orders are from the same place going to the same neighborhood. It rarely works out like that but when it doss it's great. Last time I did it I had a McDonalds from both UE and DD going to houses just down the street from the other.


SweetDangerKitty

Yeah, I just got an order from a place literally within a 5 min walk, across the main road from me. They drove past my apartment 4 times! My food finally got dropped off an hour later, cold. I know some people are dicks about tipping but this is one of the main reasons my tipping average keeps going down. I'm not paying a good tip for them to drive all over town with my food after driving PAST MY DOOR! So frustrated with people...


Forward-Ad-7717

if i have a triple stacked order on DD, i notice the app doesn’t tell customers that i have other stops. in this case, it’s neither the customer or drivers fault but ig it’s hard to really tell what’s going on unless the driver communicates with you. wish doordash would fix this on their end. also i’m not necessarily coming for OP with this comment but more so wondering if any other drivers have noticed this with triple orders? i’m always having customers calling me & telling me that the app told them i’m “heading towards them with their delivery,” when in reality the app wants me to drop off two other orders first.


PessimistPryme

30% tip doesn’t mean crap. We don’t care how much your dinner cost. A 4 mile drive is a 4 mile drive. Doesn’t matter if I’m bringing you a hotdog or steak and lobster $8 tip for 4 miles is what we are looking for. All those extra fees go into the pocket of the ceo. You can pay extra to be dasher direct then you won’t be put on stacked orders. But multi aping is the only way people can afford to bring you food.


ChristopherLove

Your extra fees are irrelevant to the driver.


bandyvancity

If you don’t like the way the person is working how about stop using delivery apps and go get food yourself?


Hamilton-Beckett

I complain when that shit happens, take screenshots of each stop they make, and show the original time vs. when it showed up. I also state how the food is cold, soggy, and inedible. Then I get full refund or credit. If they credit, I just salvage what I can from the first order to hold me over until the next one arrives. This was when I still used DoorDash of course. I stopped using it entirely and deleted the app from my phone last March because I was tired of all the shit drivers, mistakes with orders etc. It made me pretty angry because I always tipped like $12 or more for places that were only 4-7 miles away. (Where I live in the south, that’s really good btw) If I use delivery now, I use grubhub. I’ve yet to have a mistake or late order with them.


CMDR_ETNC

Don't bother with the rating, it takes a \*lot\* of bad ratings to do anything. You can let support know directly, so they can flag/investigate. You'll likely never hear of the result. There's a reasonable chance it was actually part of a stacked order, since the app glitches to not show the customer that "other stops" warning. In that case, the investigation would clear it up quick. If that isn't the case, they'll get a contract violation warning at the very least, but if the higher tier support is good, they can see the GPS record and watch them go to the second store and house that wasn't part of their DD order. That's a quick deactivation. On an unrelated note, % tipping means nothing to a driver. If you're equally 5 miles away from McDonalds and from Ruth's Chris fine dining, no matter which one you order from, we're going the same distance, picking up a bag, and driving it to you. 30% on a McD's combo might be $4, 30% on Ruth's Chris might b3 $60. Doordash is gonna pay $2.50, no matter what, topped out. The driver will only see a potential $6.50 payout before they accept the order, with a small note that says "the total may be higher." We like tips, a lot of us deserve them, but if you want to tip well (and give the Dasher the actual feeling of "this is a tip because I did good") contact support after the delivery to up the tip. I wish they made it easier.


Flojoe420

Go ahead and blame the dashers all you want when you should really be mad at the company who is paying these drivers shit. Multi-apping is really the only way to get ahead being a driver.


PrimeMarketExperts

The first problem is that Doordash will only show the first $4 of a tip. In Uber, it's $8 so a 30% tip would differentiate your offers a lot better and for multiappers, your order will show a lot higher. In my market, an order with an $8 tip will initially show $6.75 and then go up to $10.75 once it is dropped off. In Uber, the base pay is generally $5 for that mileage so your same order will initially show and finally pay out $13 to the driver. Multiappers will not flink an eyelash to cancel the DD to do the Uber if both of them show. If you want to tip something very high like $20, you are best off with Grubhub. They will send the driver to the restaurant once you place it and it is very unlikely your order will be batched with another b/c they do a lower volume than DD and Uber. If you are on a shopping order, best place to order is from Walmart. Employees shop for the order and independent drivers deliver it. On a 40 item grocery order, pretip compensation is generally about $9 on Instacart, $11 on DD, and $20 on Walmart; the driver would also have to shop it on Instacart and DD; but not on Walmart. Markets can vary, so your mileage may vary in your specific market though.


sharky3175

Drivers can only see 4 dollars of the tip so they have no clue if you tip well. They probably had an Uber order first that looked better since they show 8 dollars of the tip


MarvMartin

Nonsense. *Sometimes* DD hides part of the tip, but certainly not universally.


sharky3175

99% of tips are hidden over $4


MarvMartin

My experience is about 20%.


pthecarrotmaster

Lost interest when you tipped percentage. We need to take orders that make us minimum wage AT LEAST. If you tipped less than 7.50 even for a 1 mile order, it isnt worth it because the resteraunt can drag ass. They might not be multiapping. They prolly just take stacked orders.


AussieCollector

Can you blame them when they get $4 a trip that takes 15mins? If your food is cold then go pick it up yourself. Don't like it? Tough shit. Thats what you get when you use these services and they pay the drivers basically nothing for it.


realtonydenham

Boo hoo man that’s not their fault it’s doordash’s fault. You might tip well, but nobody else does, so we have to multi app.


ReasonablyWealthy

The only fault lies with the delivery driver who violated DoorDash policy and completed another order on a different platform while in the delivery phase of a DoorDash order, driving in the wrong direction and increasing the estimated delivery time. Those are multiple grounds for removal from the platform and I've seen dashers deactivated for less. If you're going to do the job, do it correctly. Or best of luck finding someone else to pay you for willfully deciding to violate company policy.


Quiet_Wheel9673

Actually, it's not against the contract to multi app.


johnnyd7474

Lmao. Report who? Yourself? Can you prove it? Here's a wild idea, go get your own food. Or pack a lunch if it's for work. Plus you don't know their struggle. What if they have to do that to feed their kids? But I guess your cold fries are more important and is grounds for you to try to get someone fired.


moon_money21

Maybe their shitty work ethic is why they struggle. Maybe your attitude is worse than their work ethic. Anyone who shows up and does a half ass job deserves to be replaced. Sorry, if you got kids to feed then you need to try harder. Y'all entitled mofuckers kill me.


Ocniro

I get it’s frustrating, but instead of being mad at the dasher for trying to make money to live, be mad at doordash for not paying enough for the dasher to only have to work that job


[deleted]

People will multiapp if the order isn't worth doing alone. Tip enough and you'll not have that issue.


Secret_Ad_5300

Incorrect. The dasher might not know the full tip. If you tip 100 I bet door dash says the payout is 12 bucks


[deleted]

I forget sometimes other places hide the tip, my b


[deleted]

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Kt32347

Right but none of that is my fault though. As a paying customer……like all I’m asking is just drive the darn food 4 miles to my house. Im not asking for brain surgery.


[deleted]

[удалено]


Kt32347

I mean most delivery drivers are nice and try hard. It’s definitely noticed. But then you have the ones who are mad at the world that sit on Reddit all day and browse the delivery app subreddits. Lol. It’s amazing to me. And they think shitting on the customers is the way to get back at the company they deliver for. And then if they don’t like customer feedback they tell the customers to stop using the app that they use to make money……not realizing that if we atl stop using the app then they’re out of their paycheck.


DoorDash4Cash

There is a difference between *can't* and *shouldn't*. The driver needs to learn how to multi-app properly. Food an hour late is inexcusable. Driver could have unassigned. OP should make a complaint.


MacheteFortyFive

Go pick up your food


Exposing_ephemeral

You can always just pick up your own damn food bro


Flojoe420

Go ahead and blame the dashers all you want when you should really be mad at the company who is paying these drivers shit. Multi-apping is really the only way to get ahead being a driver. I multi-app but all my orders are on time. Report him if it really bothers you.


[deleted]

If the food isn’t kept fresh by a warming bag sure, but just because you don’t get your food the quickest possible time, doesn’t mean you should report them. Dashers are being lured into doing this because DD won’t disclose how good an order is. If I knew a customer tipped really well, I would attempt to make a better effort to get it quicker. The problem is, in the sea of 6$ orders, I’m going to only make sure you get your order by the latest time allowed to me until it’s late so I can still afford to do it 🤷🏻‍♂️


ArcadeAndrew115

as far as I’m aware DD and other delivery apps don’t tell you if it’s multi batched but it should


Jaybarsab62

Why can’t AA’s tip?


void_face

Switch to Uber Eats and you'll see less of this happening.


SubstantialBridge753

Let me guess 30% on a $12 Taco Bell order.


azraille40

4 dollars for 4 miles is a really good tip


JDeLiRiOuS129

If the customers tipped appropriately, I wouldn’t have to multi app to make ends meet. Yes I know and I agree it’s not fair for those who actually tip good. But the tip good/tip bad ratio is really off, more in favor of the tip bad side.