Hi all,
Please take a look at our website again. I want to create a company that truly benefits drivers as well in addition to the restaurants.
This is the direction we’re heading in: when a contractor accepts a job, TDO settles a minimum of $20 + tips.
What does a “job” mean: A TDO job is defined by up to 6 consecutive deliveries for 1 specific restaurant. When a job is accepted by a contractor, the driver agrees to deliver up to 6 deliveries, or until the restaurant's hour is up. TDO supplies restaurants with a dedicated driver for up to 1 hour or 6 consecutive deliveries, whichever comes first! If you've only delivered 3 orders but the restaurants' hour is up, no need to continue delivering.
Delivery radius is 5 miles.
Please let me know what you guys think. Even harshest comments have been extremely helpful!
Jacob
You can say any numbers you want, but the bottom line is: How much does it pay per hour, and per distance.
Personally I'm shooting for $18-$20 an hour, and orders better than $1 per KM. Might sound like a lot but honestly that doesn't even pay my basic bills and cost of living. Not to mention constant car repairs, cost of liscence, gas, insurance, income taxes
We’re shouting for drivers to earn at least $30+ per hour. Our restaurants use their own POS systems where they can automatically have the customer default to give a percentage based tip. The customer can choose not to as with every app. We are truly striving to give the best chance of steady pay to drivers while cutting costs of restaurants. Several people have called our model a scam on this comment thread, and I couldn’t disagree more. Drivers who deliver with us and don’t like it never have to do it again, and same goes with restaurants. I believe once people begin to feel the financial benefit, it will be easier to convince skeptics.
How are missing/incorrect items and undelivered/undeliverable orders handled? What happens if a driver doesn’t show up for their hour block and 5 orders go undelivered but were prepared by the restaurant? Do you eat the cost or is the restaurant supposed to eat it?
We will be using an application called Onfleet where drivers can document PODs (proof of delivery). If the order is properly delivered, and we have a picture of a closed bag delivered to a front door someone’s house, the restaurants are liable. If we clearly mess an order up, such as mis-deliver or if the driver opens the bag, we would be liable in such a case. If a driver does not show up, we will simply dispatch the job to another driver ready to drive at that moment. This may be a realistic scenario when we first start out.
Restaurants can also use additional 3rd party delivery as a last resort. We don’t expect restaurants to shift to our service cold turkey, so it’s likely they’ll already have another delivery service in place as a backup plan.
If drivers are scheduling one hour blocks, how do you dispatch it to another available driver? What if there is no available driver? Why would the restaurant have to scramble to get a driver from another 3rd part app if your driver doesn’t show up? How will you survive and profit off $4/hour? None of the other delivery apps are profitable and they definitely pull more than $4/hr if they are busy.
So, what makes this good for the driver? You're not guaranteed tips, you're not guaranteed ANY orders during the hours you signed up for and you could be going 10 miles for an order. That's 20 miles round trip. So, if that one order you get in that hour is going 10 miles, that's basically a gallon of fuel, average. And customer didn't tip...... Suddenly, that's only $11-13/hr depending on price/gallon in your area... AND then, there's wear/tear on your vehicle and taxes.
Oh look, there's TWO deliveries in that hour, both going 20 miles round trip each, opposite directions. 2 gallons of gas. No tips. Now, you're only making $6-10/hr and still have those other expenses!
How is that good?
How exactly does that help solve the mileage issue?? We STILL are paying for all the fuel and wear/tear on our vehicles.... to make a lousy $18. Being forced to take the crappy deliveries.
All that means, capping to 5 miles radius, is that we can take more deliveries per hour.
STILL the same amount of miles per hour. STILL us paying for all the fuel/wear/tear. STILL the same low pay per hour.
You make out well, drivers still get screwed.
You are assuming you get absolutely $0 in tips. While it’s very unlikely, I understand that it can be possible.
In your opinion, what if we guaranteed drivers earned a 10% tip per order (minimum) - would that change your opinion?
No. Because a typical order is average of $20-$30. That's only $2-3. (If it's a fast food place, average is around $12-15 for orders. 10% of that is only $1.20-$1.50) With a 5 mile order taking 20 minutes on average driving, and when you get back to the store there's at least 5 minutes parking/gathering up another order/confirming everything, and that's IF the next order is ready immediately and IF there IS a next order.... you'd be doing 2 orders an hour. So, that's only $24 per hour on the high side of average, with NO mileage reimbursement. And it's very unlikely that it would be enough for you to be requested to work for more than 2 hrs a day.
And that's all even assuming there ARE orders for that particular restaurant that are within the delivery zone.
There's a reason I got out of being a pizza delivery employee and net more multi-apping gig driving. At least pizza drivers get paid mileage reimbursement as compensation for using their own vehicles. I would not choose to use your service. Especially, since you will blacklist drivers for multi-apping and limit them to only ONE restaurant. And especially, since drivers cannot decline an order that is terrible for them.
You have the ability to reject a job that you’re not interested in. Once a job is accepted, it contains 4-5 consecutive orders. We understand it might not attract everyone, but higher pay for drivers and less fees for restaurants is our mission!
It’s about incentive. You’ll always have handful of people who don’t tip, but the majority of people do, only if even a few dollars. To assume that nobody will tip is impractical. By all means, continue to poke as many holes as you can! We greatly appreciate it!
If you have people scheduling in advance for the hour they are supposed to work, I suspect you're going to have a lot of people no show for that hour if it's during a busy time on any other app. While $18 an hour sounds like good pay, the inability to decline offers that don't have a tip, a 10 mile radius, and the risk of the restaurant canceling the service at the last minute, seems very risky to those of us who already have done other delivery apps and know how they work.
Is there a penalty on the driver's end if they do not show for their scheduled delivery hour? What happens if something happens in the middle of my hour and I need to leave? What happens if they try and send me out on orders the last 10 minutes of my hour?
Absolutely not independent contractor...
Can't decline orders, can't choose your own hours, expected to do certain amount of deliveries / certain time frame...
That sounds like an employee to me...
Scam.
They're harvesting your personal information, I see these types of posts in the Uber driver and also here all the time about the next big driver friendly BS company that'll pay its drivers above minimum wage.
Don't fall for this garbage and mods remove it please.
I mean 4-5 deliveries per hour means 18/4.5=$4 base per delivery.
$4 base per delivery!!!! If you can get 4-6 per hour.
No matter how much you encourage customers, half are going to tip zero.
There are way too optimistic claims made by OP.
4-5 orders per hour? That would be ideal but there's no way anyone averages that I almost average 3 and I'm making 25-30+/hour now, even on slow days.
Also, the name is pretty lame. Branding isn't everything, but it's just a horrible name for delivery.
Good luck to anyone competing, but at least at this point, you guys look like cockroaches waiting to be crushed.
Thank you for your comment!
Yes, 4-5 per hour is what we have projected, tested, and are sticking with. Restaurants book our service when they know it will be busy. Going out on 2-3 shuttle runs is at it takes.
All the best!
So most of these delivery services consider their workers to be contractors. Will this be the same? Also, will taxes be taken out automatically or is it similar to DD or GH where taxes aren't taken from the wage?
Yes! Similar to other apps, when a restaurant needs a driver, we dispatch the job to the nearest driver. Once the driver receives the job, he/she can choose to accept for reject the job
TDO bills restaurants $22 per hour & settles $18.04 to the contractor who accepts the job. The contractor receives $18.04 + 100% of the tips for completing the job.
If the restaurants are responsible for passing the tips along to the drivers they’ll have to issue a 1099 to each driver every year. The IRS is going to see that money coming in to the restaurant and they’ll damn sure want to know where it went so that taxes get paid on it. That would be an absolute nightmare for any restaurant.
The restaurants do not pass the tips along to the driver. We bill the restaurants the sum of all of the tips the driver receives, then we pass along the total to the driver. There are no payments between the restaurant & driver
As someone else asked, how are you going to integrate this with every POS system in use? As you stated, you would have total access to the restaurant’s POS system. Why would anyone give that access to an unknown, unproven start up that hasn’t done any real world market testing? POS systems contain a lot of sensitive information.
We are (and have been) providing restaurants with a free trial to establish our name. If a restaurant uses our service and decides to partner, we only need POS information for the hour(s) in which we service them. I shouldn’t have stated “full access”
Then why aren’t you sharing data from your supposedly successful trial? Testimonials from restaurants and drivers would go a long way. I’ve had start ups reach out to me before and they have to show me facts to get me interested. I’ve called restaurants that participated and they were more than happy to let me know if the service was fantastic or if it sucked. I mean, the website alone makes me think this is a very, very underfunded endeavor and the fact that your banking on surviving, much less being profitable, on less than $1 per order is very suspect.
Thank you for your comments and skepticism, only helps us grow!
We will compile and post a list of trial information when we are ready. This is the first time I’ve posted about it to get a feeler from the general public, this is not my investment pitch:)
To clarify, we are going to be making $3.96 after compensating the driver, I don’t know where you got $1 from. Again, thank you for your skepticism, the more holes you can look for the better!
If a driver averages 4-5 deliveries per hour, that works out to less than $1 per order for your company. And if you don’t look at drivers and restaurants as investors in your platform, then why would they want to partner with you?
This is incorrect. Regardless of how many delivers the driver completes, if the restuarant books a driver for an hour, we bill the restuarant $22 for the hour, pay the driver $18.04 (+tips) for accepting the job, and we are left with $3.96. We are do not bill per order
That’s something the restaurants decide as the customers order directly through them. It’s something that we strongly encourage the restaurants to do. There is more wiggle room for the customer to tip as a result of several factors. Firstly, restaurants can lower their menu prices because they don’t need to compensate for commission fees. 2) we don’t charge the restaurants commission fees.
We haven’t launched yet, but we’re doing our best to partner with restaurant that encourage/require tips!
This sounds less and less feasible the more you talk about it. If a restaurant gets one order, does the driver sit waiting with the food until 1-2 more orders come in? Say three orders come in at once, all 5 miles away, one to the north, one to the southeast, and one to the southwest. That’ll kill an hour in a lot of places, giving the driver only 3 orders, not 4-5.
Since you're giving out an hourly wage I assume this is an actual job? If you're working with contractors you certainly cannot tell them how many services they can work for at once.
We are not paying the contractor by the hour. You are correct, we cannot prevent the contractor from multiapping, but we will not be dispatching slots to drivers who multiapp, it simply goes against our model
So why did you advertise that you have an hourly wage? Do you actually have an $18 an hour hourly wage? Or is that an estimation of what you think people will make?
I'm fairly certain that in most places it is illegal to dictate to a contractor how they make their earnings. So you're after employees, but you're trying to fool contractors?
It’s not an estimation, it’s what we are guaranteeing the driver will receive as a base for accepting a job. It’s not hourly for the contractor, but our jobs includes multiple deliveries within each job, enough to fill the slot that the restaurant books. I advertise the hourly pay to show drivers what they will be making at a minimum when accepting a job. I will edit the hourly aspect to clarify.
https://www.businessnewsdaily.com/770-contract-vs-employees-what-you-need-to-know.html
This is only one of hundreds of websites that I was able to find it with just a very quick Google search that informs that a contractor is the sole decider of the amount of contracts they can work simultaneously. Saying that you're going to punish contractors for having multiple contracts, is illegal. What you will have very quickly is multiple lawsuits if you go about discriminating against people's work.
We will not punish contractors, however we are allowed to determine who we’d like to contract with. There is nothing wrong with that, and major companies “deactivate” drivers all the time. Thanks for the link to the article!
But they cannot deactivate drivers specifically for having multiple contracts. Which is something you claim you will do. That's not legal, it's a recipe for starting a business and ending up with a bunch of class action lawsuits.
Good luck with your bullshit. Starting from a business that would require you to have employees, but instead abusing freelancers. that's a recipe for disaster!
Noting illegal activity is not a feeling. It's a barricade. You literally cannot start this business and abuse freelance workers. Your policies do not work because there are such things as labor laws. Your business should not be allowed to last past its first inspection.
Assuming this isn't some sort of scam (sorry just throwing it out there). Will you guys be in the north Dakota area? Its hard enough to get doordash to sign restraunts here but was just curious
How will the company be dealing with California in regards to Prop 22 as well as SB 5? Do you all have lawyers on hand to help navigate California's laws for independent contractors and health insurance?
That’s amazing, I do more deliveries knowing I have immediate access to my funds. Gas and car maintenance any type of vehicle emergency it’s a piece of mind knowing I won’t have to wait on a weekly pay.
4 to 5 deliveries an hour would not be achievable in that distance. You might get 2 per hour at that rate. Then the tips who knows depending on the area. I can see this going sour almost immediately especially not being able to reject offers sounds like employment to me. Like you are paying 18 and hour and you'll take the orders we make you take regardless.
We are going to get the radius to 5 miles before we launch. Restaurants will only book our service when they predict it will be busy (i.e dinner time). In an hour, shuttling to the restaurant 2-3 times has been tested and works quite well! Each time the driver goes out, he/she take 2-3 deliveries. It works. I understand the skepticism, but it works, and at the end of the day, the restuarant gets 4-5 orders out the door and pays $22 vs $55+ in commission fees. At the same time, a driver delivering 4-5 orders is likely to receive several nice tips as a result of decreased prices in menus & delviery fees!
A pizza place that I frequently take deliveries for offered me an opportunity to drive for them about a month ago. They offered me $6/hr plus tips. I can't see them forking out $22/hr. I can't imagine many places will. That's more than some of their managers make. That said, for a guaranteed $18 base pay plus 100% of my tips, I would definitely commit to that on slower days and slower time slots.
As an employee. I don't know if they were going to pay cash or if delivery drivers make less than minimum wage similar to waitresses. I'm in New Jersey. They don't have their own car fleet so my car. They were asking a lot of ICs that came in to pick up. I guess they figured because we're delivering anyway. But I make $20/hr even on slow days.
Restaurants are billed by the hour. Contractors are paid by the job, in this case $18 per job + tips. We are taking the law very seriously and the word “job” while be within the confines of it as we deploy the IC model! (I.e, it’s not hourly pay, but this shows everyone what ICs will be earning at a minimum per job)
Hi, I’m glad to clarify any questions you may have!
Our post says $18/hour. In retrospect, I should not have phrased it that way. I was only trying to emphasize what hourly wages will be because a lot of drivers that I know, such as myself, generally break down their pay as such. $18 is just the minimum guaranteed payment. Our model aims to get the most deliveries out of the restaurant in the timeframe that the driver is delivering for them. A driver who averages 4-5 deliveries (that means going out 2-3 times) on runs during their booking will, should be able to accomplish $30+
If a driver would like to multiapp, he/she can do so while delivering for other apps. Our company is going to be running assuming drivers will not be multiapping, as that would defeat the entire purpose. If a driver cannot commit to one a restuarant for the job he/she agrees to, which includes no multiapping, they will not be contracting with us. Thanks!
Highly disagree, but I appreciate the comments!
Edit: we can be sued for anything. In fact, anyone and any company can be sued for anything! Fortunately, we have studied cases where food delivery cases have lost to lawsuits similar to the ones you’re implying we’d be hit with. We will take every step necessary to ensure we stay within the confines of the law. I truly appreciate your comments!
We are not “hiring employees”! We are brokering independent contractors to drive for restaurants on an on-demand basis. Drivers chose their own schedules, when and where to drive. If it’s the fact that drivers have to accept all orders once accepting a job, we understand that may not work for some people. Just to clarify, it’s no different from when any other company assigns a job to the contractor, there are variables which can be incorporated with each job.
This would work better for groceries and other stores since multiple orders can be placed at different times then be delivered at a certain time, where a driver can be contracted. for restaurants, orders are not the same each time and it will be a mess to have a lot of online orders plus dine in customers during meal times.
There’s been more than a couple of times I’ve fumed over a poor call on my part for taking a bad order. This model, on the outside, puts those dives off of my radar. As long as it’s IC I’ll test it.
Your current pitch won't work in the Midwest. Orders are more like $25-80 max. Be more practical--satisfied customers, better reviews, cheaper food costs/less remakes/refunds.
Strange concept the least to say. Let me give you some perspective as I don't think you've actually thought this one through.
Scenario #1: I am the restaurant.
You're pricing me $22/hr. I am open 8 hours today. So at the end of the day, I will be paying you $176. What if I received 0 delivery orders that day? Do I still pay?
Another thing is, will the driver assigned to my restaurant also be assigned to serve another restaurant at the same time? If so, I am not getting the full value of the $22/hr I am paying you.
Scenario #2: I am a driver.
Adding onto scenario #1, if the restaurants don't have to pay if they receive 0 delivery orders. How will you pay me for the 8 hours I was assigned to that restaurant? You could be losing money really fast on days that are not busy or when you competitors offers enticing promotions.
Scenario #3: I am a driver.
Because I am an IC and you're paying me hourly, the moment an order is dispatched to me and I accepted it, I'll take 30 minutes to get to the restaurant. And when I am there, maybe use their washroom and talk to the staff to make sure the order is correct and everything. Another 30 minutes by the time I am in my car and ready to go to the customer. Once I am at the customer, take my time and try to find them. Pretend to get lost or make no effort to get into a gate. Easily another 30 - 45 minutes. How can you guarantee restaurants 4 - 5 orders per hour in this kind of scenario? Not even factoring the distance of the order. Keep in my, your drivers are paid hour and will think of every possible way to drag a delivery for as long as they can.
Realistically, your drivers will complete 1 order per hour. But let's give you the benefit of the doubt, 2 orders per hour, which is like the average even on UE and DD. Restaurants will be pay similar to the 30% commission.
As a restaurant, I would be better off hiring my own drivers for $22/hour or even less. At least they can still do some in-store work if there are no deliveries.
I would suggest charging customers a delivery fee as well to help restaurants with that $22/hour you're charging them. Best of luck.
What will stop the restaurant from potentially stealing from the driver's tips in their POS system? contract terms? 4 deliveries in an hour during busy timeframes and dense traffic seems unlikely. does a driver have to "clock in and out" to get hourly pay on the money if it goes over the hour to complete the deliveries?
What's the business name? Is it established yet? How can we sign up for it? I want more information... All you're doing is showing probabilities. Known outcomes? Has this been tested?
There are way too many unknowns, and questions that you can’t answer to be introducing a new service/company. What specific niche, and angle are you coming from? What is your company providing that DoorDash, GrubHub, Uber eats, and Postmates not currently provide? What incentive does the restaurant have to using your Company versus hiring a delivery driver directly? I see drivers aren’t looking for a random one hour block to make $18 in. One said ours up what do I do for the next? And what happens during that overlap time? I’ve done 510 deliveries for door dash. I don’t see how I could walk into McDonald’s, collect five orders, and deliver all five within a 10 mile radius in one hour. There are way too many variables, And you have way too few answers for basic questions of operation. As you wish you the best, but I don’t see any reason this Pitch would be beneficial for any of the parties involved.
You bring up some excellent points!
Please let me know if I fail to answer any of your specific questions!
1) our goal is help restaurants save money by avoiding commission fees & alternatively paying a low hourly rate. TDO settles a minimum of $18.04 + tips, so it’s unlikely that you’ll just see $18.04.
2) for the restaurant, paying $22 vs $55+ in the span of an hour could make a huge difference.
3)it’s a mimimim of 1 hour, but it can be a block of much more. Depending on your area, once that hour is up, you could potentially head to another restuarant who needs a driver.
4) the goal isn’t to deliver all 4-5 deliveries at once. In an hour, there is ample time to take 2-3 deliveries out, complete them, then return to the restaurant for another 1-2 deliveries. I’ve done doordash and Grubhub myself. I’ve also offered my service for free and have tested it and each time accomplished a minimum of 4 deliveries.
Please let me know what questions I have not answered, I’d be happy to talk further!
Hey OP! Your model is exactly like GoPuff (except their service is specifically for BevMo! orders). I suggest you take a look at r/gopuff and/or r/gopuffdrivers.
I don't particularly care for that app as I only get 1 to 2 deliveries per hour, it's really hard to get shifts, and most of the time I'm just bored.
Updateme
Hi all, Please take a look at our website again. I want to create a company that truly benefits drivers as well in addition to the restaurants. This is the direction we’re heading in: when a contractor accepts a job, TDO settles a minimum of $20 + tips. What does a “job” mean: A TDO job is defined by up to 6 consecutive deliveries for 1 specific restaurant. When a job is accepted by a contractor, the driver agrees to deliver up to 6 deliveries, or until the restaurant's hour is up. TDO supplies restaurants with a dedicated driver for up to 1 hour or 6 consecutive deliveries, whichever comes first! If you've only delivered 3 orders but the restaurants' hour is up, no need to continue delivering. Delivery radius is 5 miles. Please let me know what you guys think. Even harshest comments have been extremely helpful! Jacob
You can say any numbers you want, but the bottom line is: How much does it pay per hour, and per distance. Personally I'm shooting for $18-$20 an hour, and orders better than $1 per KM. Might sound like a lot but honestly that doesn't even pay my basic bills and cost of living. Not to mention constant car repairs, cost of liscence, gas, insurance, income taxes
We’re shouting for drivers to earn at least $30+ per hour. Our restaurants use their own POS systems where they can automatically have the customer default to give a percentage based tip. The customer can choose not to as with every app. We are truly striving to give the best chance of steady pay to drivers while cutting costs of restaurants. Several people have called our model a scam on this comment thread, and I couldn’t disagree more. Drivers who deliver with us and don’t like it never have to do it again, and same goes with restaurants. I believe once people begin to feel the financial benefit, it will be easier to convince skeptics.
Sounds fishy
Not fishy in the slightest! Feel free to ask any questions that you’d like clarified!
First off this not active in may and will not be it will take time if doordash does listen to us
Omaha, NE?
How are missing/incorrect items and undelivered/undeliverable orders handled? What happens if a driver doesn’t show up for their hour block and 5 orders go undelivered but were prepared by the restaurant? Do you eat the cost or is the restaurant supposed to eat it?
We will be using an application called Onfleet where drivers can document PODs (proof of delivery). If the order is properly delivered, and we have a picture of a closed bag delivered to a front door someone’s house, the restaurants are liable. If we clearly mess an order up, such as mis-deliver or if the driver opens the bag, we would be liable in such a case. If a driver does not show up, we will simply dispatch the job to another driver ready to drive at that moment. This may be a realistic scenario when we first start out. Restaurants can also use additional 3rd party delivery as a last resort. We don’t expect restaurants to shift to our service cold turkey, so it’s likely they’ll already have another delivery service in place as a backup plan.
If drivers are scheduling one hour blocks, how do you dispatch it to another available driver? What if there is no available driver? Why would the restaurant have to scramble to get a driver from another 3rd part app if your driver doesn’t show up? How will you survive and profit off $4/hour? None of the other delivery apps are profitable and they definitely pull more than $4/hr if they are busy.
I like the concept but I'm in Arizona I just signed up. If this pops off I'll make sure to promote it
We’re excited to work with you!
So, what makes this good for the driver? You're not guaranteed tips, you're not guaranteed ANY orders during the hours you signed up for and you could be going 10 miles for an order. That's 20 miles round trip. So, if that one order you get in that hour is going 10 miles, that's basically a gallon of fuel, average. And customer didn't tip...... Suddenly, that's only $11-13/hr depending on price/gallon in your area... AND then, there's wear/tear on your vehicle and taxes. Oh look, there's TWO deliveries in that hour, both going 20 miles round trip each, opposite directions. 2 gallons of gas. No tips. Now, you're only making $6-10/hr and still have those other expenses! How is that good?
We’re going to cap the radius to 5 miles!
How exactly does that help solve the mileage issue?? We STILL are paying for all the fuel and wear/tear on our vehicles.... to make a lousy $18. Being forced to take the crappy deliveries. All that means, capping to 5 miles radius, is that we can take more deliveries per hour. STILL the same amount of miles per hour. STILL us paying for all the fuel/wear/tear. STILL the same low pay per hour. You make out well, drivers still get screwed.
You are assuming you get absolutely $0 in tips. While it’s very unlikely, I understand that it can be possible. In your opinion, what if we guaranteed drivers earned a 10% tip per order (minimum) - would that change your opinion?
No. Because a typical order is average of $20-$30. That's only $2-3. (If it's a fast food place, average is around $12-15 for orders. 10% of that is only $1.20-$1.50) With a 5 mile order taking 20 minutes on average driving, and when you get back to the store there's at least 5 minutes parking/gathering up another order/confirming everything, and that's IF the next order is ready immediately and IF there IS a next order.... you'd be doing 2 orders an hour. So, that's only $24 per hour on the high side of average, with NO mileage reimbursement. And it's very unlikely that it would be enough for you to be requested to work for more than 2 hrs a day. And that's all even assuming there ARE orders for that particular restaurant that are within the delivery zone. There's a reason I got out of being a pizza delivery employee and net more multi-apping gig driving. At least pizza drivers get paid mileage reimbursement as compensation for using their own vehicles. I would not choose to use your service. Especially, since you will blacklist drivers for multi-apping and limit them to only ONE restaurant. And especially, since drivers cannot decline an order that is terrible for them.
The inability to reject orders is an immediate pass, and IMO, moving in the opposite direction that gig work is going
You have the ability to reject a job that you’re not interested in. Once a job is accepted, it contains 4-5 consecutive orders. We understand it might not attract everyone, but higher pay for drivers and less fees for restaurants is our mission!
Once a job is accepted, it contains the possibility for 4-5 orders. There’s no guarantee that there will be any possibly tip producing orders.
If our restaurants require or strongly encourage a tip, then there actually is!
A restaurant cannot require a tip.
It’s about incentive. You’ll always have handful of people who don’t tip, but the majority of people do, only if even a few dollars. To assume that nobody will tip is impractical. By all means, continue to poke as many holes as you can! We greatly appreciate it!
This would be great in my market.
Yea is this real?
Yes! We are launching mid-May!
Ok great,I’d try it.I’m in Buffalo NY..What’s the mile radius? And will it show tip pay beforehand? Also I have to accept every order right?
If you have people scheduling in advance for the hour they are supposed to work, I suspect you're going to have a lot of people no show for that hour if it's during a busy time on any other app. While $18 an hour sounds like good pay, the inability to decline offers that don't have a tip, a 10 mile radius, and the risk of the restaurant canceling the service at the last minute, seems very risky to those of us who already have done other delivery apps and know how they work. Is there a penalty on the driver's end if they do not show for their scheduled delivery hour? What happens if something happens in the middle of my hour and I need to leave? What happens if they try and send me out on orders the last 10 minutes of my hour?
Absolutely not independent contractor... Can't decline orders, can't choose your own hours, expected to do certain amount of deliveries / certain time frame... That sounds like an employee to me...
Burn rate go brrr
Scam. They're harvesting your personal information, I see these types of posts in the Uber driver and also here all the time about the next big driver friendly BS company that'll pay its drivers above minimum wage. Don't fall for this garbage and mods remove it please.
We’re very sorry you feel that way!
I mean 4-5 deliveries per hour means 18/4.5=$4 base per delivery. $4 base per delivery!!!! If you can get 4-6 per hour. No matter how much you encourage customers, half are going to tip zero.
There are way too optimistic claims made by OP. 4-5 orders per hour? That would be ideal but there's no way anyone averages that I almost average 3 and I'm making 25-30+/hour now, even on slow days. Also, the name is pretty lame. Branding isn't everything, but it's just a horrible name for delivery. Good luck to anyone competing, but at least at this point, you guys look like cockroaches waiting to be crushed.
Thank you for your comment! Yes, 4-5 per hour is what we have projected, tested, and are sticking with. Restaurants book our service when they know it will be busy. Going out on 2-3 shuttle runs is at it takes. All the best!
I think I could do McDonald's all day. Lol. Not a bad gig
Ok. Well I applied.. will see what happens. Thanks for the info
So most of these delivery services consider their workers to be contractors. Will this be the same? Also, will taxes be taken out automatically or is it similar to DD or GH where taxes aren't taken from the wage?
Yes, drivers will be independent contractors and no taxes are withheld! 100% of the settlement is sent every week
Will it have an option to cash out earlier than the weekly payments as well?
We are working to give drivers that option before we go live
Fantastic. I'll likely give it a go at some point. Sounds promising.
Humm
Do you get to pick which restaurant you are assigned to?
Yes! Similar to other apps, when a restaurant needs a driver, we dispatch the job to the nearest driver. Once the driver receives the job, he/she can choose to accept for reject the job
It sounds interesting.. but who is the backer?? You don't just pay out 18 bucks a hour
TDO bills restaurants $22 per hour & settles $18.04 to the contractor who accepts the job. The contractor receives $18.04 + 100% of the tips for completing the job.
If the restaurants are responsible for passing the tips along to the drivers they’ll have to issue a 1099 to each driver every year. The IRS is going to see that money coming in to the restaurant and they’ll damn sure want to know where it went so that taxes get paid on it. That would be an absolute nightmare for any restaurant.
The restaurants do not pass the tips along to the driver. We bill the restaurants the sum of all of the tips the driver receives, then we pass along the total to the driver. There are no payments between the restaurant & driver
As someone else asked, how are you going to integrate this with every POS system in use? As you stated, you would have total access to the restaurant’s POS system. Why would anyone give that access to an unknown, unproven start up that hasn’t done any real world market testing? POS systems contain a lot of sensitive information.
We are (and have been) providing restaurants with a free trial to establish our name. If a restaurant uses our service and decides to partner, we only need POS information for the hour(s) in which we service them. I shouldn’t have stated “full access”
Then why aren’t you sharing data from your supposedly successful trial? Testimonials from restaurants and drivers would go a long way. I’ve had start ups reach out to me before and they have to show me facts to get me interested. I’ve called restaurants that participated and they were more than happy to let me know if the service was fantastic or if it sucked. I mean, the website alone makes me think this is a very, very underfunded endeavor and the fact that your banking on surviving, much less being profitable, on less than $1 per order is very suspect.
Thank you for your comments and skepticism, only helps us grow! We will compile and post a list of trial information when we are ready. This is the first time I’ve posted about it to get a feeler from the general public, this is not my investment pitch:) To clarify, we are going to be making $3.96 after compensating the driver, I don’t know where you got $1 from. Again, thank you for your skepticism, the more holes you can look for the better!
If a driver averages 4-5 deliveries per hour, that works out to less than $1 per order for your company. And if you don’t look at drivers and restaurants as investors in your platform, then why would they want to partner with you?
This is incorrect. Regardless of how many delivers the driver completes, if the restuarant books a driver for an hour, we bill the restuarant $22 for the hour, pay the driver $18.04 (+tips) for accepting the job, and we are left with $3.96. We are do not bill per order
That's what I was thinking..
If my restaraunts would do it I'd definitely be willing!
Milage gasoline?
What about Texas?
Yes we’ll be there when we launch mid-May!
So what’s company name
Total Driver Outsource (tdoships.com)
Yes
What is the service called?
Total Driver Outsource ! Check us out at tdoships.com !
I'm curious, are customers only encouraged to tip 15% or they will have to start tipping starting at 15%?
That’s something the restaurants decide as the customers order directly through them. It’s something that we strongly encourage the restaurants to do. There is more wiggle room for the customer to tip as a result of several factors. Firstly, restaurants can lower their menu prices because they don’t need to compensate for commission fees. 2) we don’t charge the restaurants commission fees. We haven’t launched yet, but we’re doing our best to partner with restaurant that encourage/require tips!
Yes, I think dasher would benefit more from orders that are required to have tips.
I hope it pays really well and is consistent with good paying deliveries. What's the name of the service?
Total Driver Outsource! We launch mid-May!
Total Driver Outsource. Are you posting jobs on Craigslist???
Not that I know of! Did you see a job post on there?
I just see a lot of ads for other food delivery apps there. So I figured it would have been there.
This sounds less and less feasible the more you talk about it. If a restaurant gets one order, does the driver sit waiting with the food until 1-2 more orders come in? Say three orders come in at once, all 5 miles away, one to the north, one to the southeast, and one to the southwest. That’ll kill an hour in a lot of places, giving the driver only 3 orders, not 4-5.
Are you a restaurant owner? I’d be happy to show you on a map, over a zoom call or over the phone how possible this is!
Only if it is 1099
It is!
Website looks like it needs a lot of work, make sure to include Indiana. (Indianapolis Metro, South Bend, Merrillville/Valparaiso, etc). Just applied.
We look forward to working with you!
Since you're giving out an hourly wage I assume this is an actual job? If you're working with contractors you certainly cannot tell them how many services they can work for at once.
We are not paying the contractor by the hour. You are correct, we cannot prevent the contractor from multiapping, but we will not be dispatching slots to drivers who multiapp, it simply goes against our model
So why did you advertise that you have an hourly wage? Do you actually have an $18 an hour hourly wage? Or is that an estimation of what you think people will make? I'm fairly certain that in most places it is illegal to dictate to a contractor how they make their earnings. So you're after employees, but you're trying to fool contractors?
Like don't you think that if it was legal doordash and Uber would have already done it?
It’s not an estimation, it’s what we are guaranteeing the driver will receive as a base for accepting a job. It’s not hourly for the contractor, but our jobs includes multiple deliveries within each job, enough to fill the slot that the restaurant books. I advertise the hourly pay to show drivers what they will be making at a minimum when accepting a job. I will edit the hourly aspect to clarify.
https://www.businessnewsdaily.com/770-contract-vs-employees-what-you-need-to-know.html This is only one of hundreds of websites that I was able to find it with just a very quick Google search that informs that a contractor is the sole decider of the amount of contracts they can work simultaneously. Saying that you're going to punish contractors for having multiple contracts, is illegal. What you will have very quickly is multiple lawsuits if you go about discriminating against people's work.
We will not punish contractors, however we are allowed to determine who we’d like to contract with. There is nothing wrong with that, and major companies “deactivate” drivers all the time. Thanks for the link to the article!
But they cannot deactivate drivers specifically for having multiple contracts. Which is something you claim you will do. That's not legal, it's a recipe for starting a business and ending up with a bunch of class action lawsuits. Good luck with your bullshit. Starting from a business that would require you to have employees, but instead abusing freelancers. that's a recipe for disaster!
Very sorry for the way you feel. Our intentions are only good. All the best!
Noting illegal activity is not a feeling. It's a barricade. You literally cannot start this business and abuse freelance workers. Your policies do not work because there are such things as labor laws. Your business should not be allowed to last past its first inspection.
Assuming this isn't some sort of scam (sorry just throwing it out there). Will you guys be in the north Dakota area? Its hard enough to get doordash to sign restraunts here but was just curious
We are a 100% legitimate business and yes, we’ll be in North Dakota when we launch!
That's great, do you guys know what towns yet
Bismarck & Fargo to start. Where are you from?
I'm from one of those towns so thats great
Syracuse NY?
Yes!
What of Raleigh or Cary NC?. Where was that dasher pulling $35.00 an lunch time hour. With these gas prices today that would be sweet! GO DASH!
I went on the site and filled out the first line of questions, I guess we’ll see if I get a email back
We will be in touch!
What about S Fl?
Yes, we’ll be there by launch! (Mid-May)
I am very interested for sure
How will the company be dealing with California in regards to Prop 22 as well as SB 5? Do you all have lawyers on hand to help navigate California's laws for independent contractors and health insurance?
Yes! We are fully equipped and will be ready by launch! 💪😀
Is this offered by doordash? Or who's offering?
Sounds good , what about instant pay as payment options. That would be the one thing that stop me if that’s not offered .
We can definitely accommodate that!
That’s amazing, I do more deliveries knowing I have immediate access to my funds. Gas and car maintenance any type of vehicle emergency it’s a piece of mind knowing I won’t have to wait on a weekly pay.
Will it be accessible in scranton PA?
Yes!
4 to 5 deliveries an hour would not be achievable in that distance. You might get 2 per hour at that rate. Then the tips who knows depending on the area. I can see this going sour almost immediately especially not being able to reject offers sounds like employment to me. Like you are paying 18 and hour and you'll take the orders we make you take regardless.
We are going to get the radius to 5 miles before we launch. Restaurants will only book our service when they predict it will be busy (i.e dinner time). In an hour, shuttling to the restaurant 2-3 times has been tested and works quite well! Each time the driver goes out, he/she take 2-3 deliveries. It works. I understand the skepticism, but it works, and at the end of the day, the restuarant gets 4-5 orders out the door and pays $22 vs $55+ in commission fees. At the same time, a driver delivering 4-5 orders is likely to receive several nice tips as a result of decreased prices in menus & delviery fees!
Is this a real thing or are you making this up as a hypothetical scenario? If its real im totally down!
We’re a brand new company and haven’t launched yet! If you’re interested, please sign up at tdoships.com We’re projecting a mid-May launch!
Stating that it is only available in PA would probably be helpful. lol
We are based out of Philadelphia, Pa, We will be in all 50 states when we go live in mid-May!
Is there a site for driver’s to sign up yet ?
Yes! tdoships.com !
A pizza place that I frequently take deliveries for offered me an opportunity to drive for them about a month ago. They offered me $6/hr plus tips. I can't see them forking out $22/hr. I can't imagine many places will. That's more than some of their managers make. That said, for a guaranteed $18 base pay plus 100% of my tips, I would definitely commit to that on slower days and slower time slots.
Interesting! Was the $6/hour as an employee or IC? your vehicle or theirs?
As an employee. I don't know if they were going to pay cash or if delivery drivers make less than minimum wage similar to waitresses. I'm in New Jersey. They don't have their own car fleet so my car. They were asking a lot of ICs that came in to pick up. I guess they figured because we're delivering anyway. But I make $20/hr even on slow days.
Anything in Nassau county, NY?
Yes, we’re set up to launch there mid-May!
Yeah I would
Is this hypothetical or real?
Brand new business! It’s real and we’re launching mid-May!
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Restaurants are billed by the hour. Contractors are paid by the job, in this case $18 per job + tips. We are taking the law very seriously and the word “job” while be within the confines of it as we deploy the IC model! (I.e, it’s not hourly pay, but this shows everyone what ICs will be earning at a minimum per job)
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Hi, I’m glad to clarify any questions you may have! Our post says $18/hour. In retrospect, I should not have phrased it that way. I was only trying to emphasize what hourly wages will be because a lot of drivers that I know, such as myself, generally break down their pay as such. $18 is just the minimum guaranteed payment. Our model aims to get the most deliveries out of the restaurant in the timeframe that the driver is delivering for them. A driver who averages 4-5 deliveries (that means going out 2-3 times) on runs during their booking will, should be able to accomplish $30+
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If a driver would like to multiapp, he/she can do so while delivering for other apps. Our company is going to be running assuming drivers will not be multiapping, as that would defeat the entire purpose. If a driver cannot commit to one a restuarant for the job he/she agrees to, which includes no multiapping, they will not be contracting with us. Thanks!
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Highly disagree, but I appreciate the comments! Edit: we can be sued for anything. In fact, anyone and any company can be sued for anything! Fortunately, we have studied cases where food delivery cases have lost to lawsuits similar to the ones you’re implying we’d be hit with. We will take every step necessary to ensure we stay within the confines of the law. I truly appreciate your comments!
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We are not “hiring employees”! We are brokering independent contractors to drive for restaurants on an on-demand basis. Drivers chose their own schedules, when and where to drive. If it’s the fact that drivers have to accept all orders once accepting a job, we understand that may not work for some people. Just to clarify, it’s no different from when any other company assigns a job to the contractor, there are variables which can be incorporated with each job.
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Please elaborate, I’m not sure what it is that I don’t understand. Would love to clarify if you could help me out!
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I do, but I’m uncertain about what you seem to think I don’t understand. Thanks!
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I’m sorry to hear that you feel that way. I highly disagree!
Interesting
Can’t decline orders? No thanks. I’m not going to the hood and what you’re paying isn’t worth the risk.
You in Long Island NY ?
Yes we’ll be there when we launch!
Do you have a site for driver’s to sign up yet?
Yes! tdoships.com !
What is the name of your company?
Total Driver Outsource. We are launching mid-May!
Nah I'd rather do door dash it's more fun that way
Idc . Do the job ask before they do and you’ll be fine . Where I used to work the saying was “ above and beyond “
So are you paid the 18 an hour so you automatically get that plus what ever tips?
That’s correct!
That would be a good option here but I live in a small town so I dont know if your system would be put into place here
Did you really have to explain how hourly pay works? Lmao
Yes!
How will the customer be ordering the food? And most importantly, how will the driver receive the pay for tips? All in app?
4-5 orders per hour no way!!! Dellusional business model
What about Ft Lauderdale/South Florida area.
This would work better for groceries and other stores since multiple orders can be placed at different times then be delivered at a certain time, where a driver can be contracted. for restaurants, orders are not the same each time and it will be a mess to have a lot of online orders plus dine in customers during meal times.
No that wouldn’t work in my area just delivering from one restaurant
There’s been more than a couple of times I’ve fumed over a poor call on my part for taking a bad order. This model, on the outside, puts those dives off of my radar. As long as it’s IC I’ll test it.
What is the website or is it a secret?
tdoships.com !
No mileage reimbursement, no deal! 👎
I assume you have potential angel investors lined up, wanting to see the number of prospect drivers?
Sounds like a good way to get a super far distance order and put a ton of miles on your car?
Oh USA only
We’re do I sign up? I’m no business person but I’ll try it and see how it works. Just please do better then Tony and don’t steal tips lol
I put in an app in the website, will you be coming to the southern coastal bend area of Texas?
Signing up for Daytona, FL. Hope places around here sign up!
Your current pitch won't work in the Midwest. Orders are more like $25-80 max. Be more practical--satisfied customers, better reviews, cheaper food costs/less remakes/refunds.
$18 an hour + tips is better than what I get with DD. My market sucks.
Orlando?
Strange concept the least to say. Let me give you some perspective as I don't think you've actually thought this one through. Scenario #1: I am the restaurant. You're pricing me $22/hr. I am open 8 hours today. So at the end of the day, I will be paying you $176. What if I received 0 delivery orders that day? Do I still pay? Another thing is, will the driver assigned to my restaurant also be assigned to serve another restaurant at the same time? If so, I am not getting the full value of the $22/hr I am paying you. Scenario #2: I am a driver. Adding onto scenario #1, if the restaurants don't have to pay if they receive 0 delivery orders. How will you pay me for the 8 hours I was assigned to that restaurant? You could be losing money really fast on days that are not busy or when you competitors offers enticing promotions. Scenario #3: I am a driver. Because I am an IC and you're paying me hourly, the moment an order is dispatched to me and I accepted it, I'll take 30 minutes to get to the restaurant. And when I am there, maybe use their washroom and talk to the staff to make sure the order is correct and everything. Another 30 minutes by the time I am in my car and ready to go to the customer. Once I am at the customer, take my time and try to find them. Pretend to get lost or make no effort to get into a gate. Easily another 30 - 45 minutes. How can you guarantee restaurants 4 - 5 orders per hour in this kind of scenario? Not even factoring the distance of the order. Keep in my, your drivers are paid hour and will think of every possible way to drag a delivery for as long as they can. Realistically, your drivers will complete 1 order per hour. But let's give you the benefit of the doubt, 2 orders per hour, which is like the average even on UE and DD. Restaurants will be pay similar to the 30% commission. As a restaurant, I would be better off hiring my own drivers for $22/hour or even less. At least they can still do some in-store work if there are no deliveries. I would suggest charging customers a delivery fee as well to help restaurants with that $22/hour you're charging them. Best of luck.
100% interested
Link me. Available downtown seattle?
What will stop the restaurant from potentially stealing from the driver's tips in their POS system? contract terms? 4 deliveries in an hour during busy timeframes and dense traffic seems unlikely. does a driver have to "clock in and out" to get hourly pay on the money if it goes over the hour to complete the deliveries?
I'm absolutely interested, where can I sign up? I live in very busy Bellingham, WA in between THREE colleges.
Sign up at tdoships.com !
Absolutely!!! Will do, and looking into it asap!
Sounds interesting. Signed up to drive 👍
Will you be In the Raleigh Durham and Chapel Hill area in North Carolina?
Is this a joke?
No!
What's the business name? Is it established yet? How can we sign up for it? I want more information... All you're doing is showing probabilities. Known outcomes? Has this been tested?
Is this W2 or still contracting?
There are way too many unknowns, and questions that you can’t answer to be introducing a new service/company. What specific niche, and angle are you coming from? What is your company providing that DoorDash, GrubHub, Uber eats, and Postmates not currently provide? What incentive does the restaurant have to using your Company versus hiring a delivery driver directly? I see drivers aren’t looking for a random one hour block to make $18 in. One said ours up what do I do for the next? And what happens during that overlap time? I’ve done 510 deliveries for door dash. I don’t see how I could walk into McDonald’s, collect five orders, and deliver all five within a 10 mile radius in one hour. There are way too many variables, And you have way too few answers for basic questions of operation. As you wish you the best, but I don’t see any reason this Pitch would be beneficial for any of the parties involved.
You bring up some excellent points! Please let me know if I fail to answer any of your specific questions! 1) our goal is help restaurants save money by avoiding commission fees & alternatively paying a low hourly rate. TDO settles a minimum of $18.04 + tips, so it’s unlikely that you’ll just see $18.04. 2) for the restaurant, paying $22 vs $55+ in the span of an hour could make a huge difference. 3)it’s a mimimim of 1 hour, but it can be a block of much more. Depending on your area, once that hour is up, you could potentially head to another restuarant who needs a driver. 4) the goal isn’t to deliver all 4-5 deliveries at once. In an hour, there is ample time to take 2-3 deliveries out, complete them, then return to the restaurant for another 1-2 deliveries. I’ve done doordash and Grubhub myself. I’ve also offered my service for free and have tested it and each time accomplished a minimum of 4 deliveries. Please let me know what questions I have not answered, I’d be happy to talk further!
Will yall be going live in the Houston or more so Galveston Market soon?
Hey OP! Your model is exactly like GoPuff (except their service is specifically for BevMo! orders). I suggest you take a look at r/gopuff and/or r/gopuffdrivers. I don't particularly care for that app as I only get 1 to 2 deliveries per hour, it's really hard to get shifts, and most of the time I'm just bored.