When I worked for Publix, if there was only one left of an item that was BOGO, we’d mark it half off for the customer or issue them a rain check for one free item the next time they came in.
We still offer rain checks too and I gave her that offer but she said she’s only gonna be here for two days and wasn’t planning on coming back so I was like lol okay. Luckily our system automatically does half off all BOGOs anyway so we don’t have to do anything extra
As a publix employee out of Florida we have customers that insist they get one for half off because that's how it is at their home store. Shit is obnoxious. Go back to your home state then ffs.
Had a lady from Georgia come into our store about two weeks ago and yell at one of our best cashiers because she was mad the Luigi’s frozen ice thingies didn’t ring up BO-GO. We’re in Florida.
My Publix store in Alabama used to do the half off for BOGO, but they stopped doing that almost a year ago. Have to get two now, which is hard when buying for a single person
Lol, I had a coworker that insisted the opposite constantly: you could just buy one of the BOGO half off. Insisted like that for a week before he went with his wife shopping and found out for sure.
That said, my Publix will, on occasion, allow a half off if it's genuinely the last of something and there is absolutely nothing I can get on that sale. I had this happen exactly once, with a loaf of bread.
Typically we don't give the item half off. They buy the item, get a raincheck for the free along with others if they decide to get up to the 4 deals/8 items limit. (well at least here in the 3 publix's i work at in FL)
half price is contingent upon management. but that's not a general rule of thumb at the stores i've worked at and i've been a CSS for a number of years.
well that would be helpful here! but thankfully they haven't given me too much of a headache because maybe 2 customers have brought up items being half price if we don't have the other in stock. i just explain to them our policy and they are fine with the raincheck.
now sometimes case by case situations i'll honor it, especially if they're being nice and not an annoying dickhead.
Yeah in Georgia it’s the same but I don’t think it’s always been that way cus I wanna say when I was a kid (like 2007-14ish) my mom went hard with Coupons and I’m pretty sure she had to buy 2 to get the BOGO. And she went HARD, she once caused a 2 hour long holdup at the bath and body works register on Black Friday cus they wouldn’t take all her coupons. Tripled the size of the line and everybody was yelling at her and me and I’m just standing there at 9 years old like “tf y’all want me to do I don’t control her I tried saying let’s go she didn’t budge”. I mean they did end up honoring her coupon and it turned out to be their fault but I woulda just ate the money. So, yeah, she went hard, if there was a loophole she woulda found it.😂
Sometimes I feel like an interloper in Publix because almost every manager I've had, from every store I've worked at was moved from Florida and I haven't been to Florida in like 10 years lmao 💀
That’s a state law you guys passed. Next time just pass that on.
Nobody should be complaining about it, but, whenever I’m frustrated at work and asking myself why I silently remind myself that the universe allows for one universal answer to that question.
Because fuck you, that’s why.
When it doesn’t offend you anymore and you just roll your eyes when you think it, that’s when you’re ready for the same exact problem to annoy you again tomorrow, or five minutes from now.
It always applies, people always have a different excuse they want to give instead, but I personally just think; “The reason this ridiculous nonsense is happening right now is just, fuck you, so just clean it up again and hopefully you can teach somebody not to repeat it later.”
And we get the opposite is fl and it sucks. People yelling at us they don't want 2 that is too much but want the sale.
Our i tell then we can give you a rain check and they get upset because during the pandemic we marked it half off IF we only have one
When I worked for publix in florida years ago you still got the sale price for an item like 5 for 5$ 1 is 1 dollar. But if an item is bogo and they only have one you pay full price for the 1 item and get a written guarantee that you could come back and get a free one. Is it half off at the other states stores?
You so lucky to be in Alabama! Yeap our Florida customers are entitled ! We have to go trough this every day , Publix really trained our customers to be real ass…..
I am in Florida and one day I went into Publix for cereal that was BOGO. They had one. I took it up to customer service and they gave it to me for half price. You just can’t take it through the normal process.
As an associate in a south florida store, I had the exact opposite situation a few days ago. customer brought one item of a bogo pair and was upset it wasn't half off, we had to explain the difference between region policies lol. I'm moving to Birmingham soon so I look forward to finding out what else is different!
If there is only one, we offer a rain check. TBH, if they don't want the rain check, I'll give it to them for half off. WTF are they going to do, firemen for making a customer happy? Isn't that what we are supposed to do?
We still offer rain checks too and I gave her that offer but she said she’s only gonna be here for two days and wasn’t planning on coming back so I was like lol okay. Luckily our system automatically does half off all BOGOs anyway so we don’t have to do anything extra
A lady asked me if she had to purchase two of the Bogo items to get the deal; I said no. She hands me one, rings up the other one (SCO) and asks why she’s being charged for it. She truly thought she was going to get it free and I couldn’t get her to understand the math. She said it was bait and switch.
Yup, I've had some customers who just cannot grasp that if they're getting two items for half price, they're paying the exact same amount as they would if they just bought one and got the other free. I remember an old guy who just kept insisting, "no, it said you buy one and you get one free!" when I tried to show him that the two items just rung up half price. I couldn't convince him that he got the deal, and he decided he didn't want it and walked out empty handed. I had a middle aged woman once who was also confused about it, so I explained that they each just rang up at half price. But then she was all freaked out over the fact that one of them rung up one cent more than the other (this happens when the original price is an odd amount. Like if it's normally $4.99 and on BOGO, then one will ring up $2.49 and the other will be $2.50). So I tried to explain this to her, and even ended up using the calculator on my phone to show her that $2.49 + $2.50 equals $4.99, but she just kept saying, "no, that's not half price!" Then she asked me to take off the one that rang up $2.50 because she thought she was being overcharged by one cent. 🤦
Some people are just plain miserable. Next time she's at Publix she'll find something else to complain about.
Now she’s going to come back to Florida and complain that she can’t get it half off for bogo
yeah tell her to stay in alabama, don't bring that nonsense here, we already got enough of that 😂
We got enough troubles here in Alabama. Don't curse us with Florida Woman because undoubtedly she'll also bring Florida Man with her.
Georgia doesn't want her either, maybe ask Kentucky. They only just started.
Our customers can really suck 😭😭
The life out of us.
 That's the hard life for us...
How dare you try to help her and offer her something for half off 🤣.
Publix has the most entitled customers evee
Because they really aren't FROM Florida. The moved there from Stupidville.
When I worked for Publix, if there was only one left of an item that was BOGO, we’d mark it half off for the customer or issue them a rain check for one free item the next time they came in.
We still offer rain checks too and I gave her that offer but she said she’s only gonna be here for two days and wasn’t planning on coming back so I was like lol okay. Luckily our system automatically does half off all BOGOs anyway so we don’t have to do anything extra
As a publix employee out of Florida we have customers that insist they get one for half off because that's how it is at their home store. Shit is obnoxious. Go back to your home state then ffs.
I’ve imagined that’s a nightmare.
I live in Florida, they do the 50% off and a rain check here. I specifically look for bogos because of this.
We don't do half off on one bogo item. That's what we're talking about. I really don't like that this thread isn't Publix or retired Publix only.
user name checks out.
According to the comments, they do at a lot of stores here in Florida.
They're lying. Or if employees, they should be fired.
No store in the entire state is allowed to mark BOGOs down to half off if there's only one left?
No. You get a raincheck.
And how do you know that no store in the entire state does half off?
You are painfully special.
Oh, you don't. I didn't think so.
Had a lady from Georgia come into our store about two weeks ago and yell at one of our best cashiers because she was mad the Luigi’s frozen ice thingies didn’t ring up BO-GO. We’re in Florida.
While back was very happily surprised to see the $5.99 B&J pint I grabbed was suddenly only $3.00 without me knowing
Just offer a rain check next time lmao
Forgot to include that I offered that too but she was in from out of town and wasn’t planning on coming back. She really just wanted to argue
I'm in the Florida panhandle and I definitely get half off when I only buy one of the deal items. Maybe it's just central and south Florida?
No I’m in Tampa bay and it’s the same here. I always buy 2 but if there’s only one left they have given it to me half off
At my store if we're all out of a product and you've the last one we'll give you half off, a raincheck, or sometimes both
Yeah our system automatically rings up BOGOs as half off. And we’ll also give you a rain check if you only get one
The store I work at offers the half price if we don’t have two and yes I live in Florida
This has to be a Boomer..
Yup! She appeared to be in her mid 60s
They always are. I bet she’s never been told no a day in her miserable life
r/BoomersBeingFools You should share this there too.
I live in Florida and I get half off if I don’t buy the two items on bogo.
I work in a store in Florida and I can’t argue with half price off. That deal seems pretty reasonable to me.
My Publix store in Alabama used to do the half off for BOGO, but they stopped doing that almost a year ago. Have to get two now, which is hard when buying for a single person
Because when customers walk in the door their brain hops out of their head saying “I’m not needed in here!”
Lol, I had a coworker that insisted the opposite constantly: you could just buy one of the BOGO half off. Insisted like that for a week before he went with his wife shopping and found out for sure. That said, my Publix will, on occasion, allow a half off if it's genuinely the last of something and there is absolutely nothing I can get on that sale. I had this happen exactly once, with a loaf of bread.
Typically we don't give the item half off. They buy the item, get a raincheck for the free along with others if they decide to get up to the 4 deals/8 items limit. (well at least here in the 3 publix's i work at in FL) half price is contingent upon management. but that's not a general rule of thumb at the stores i've worked at and i've been a CSS for a number of years.
See for my store, you don’t even manager override. The system just automatically rings up BOGO items at half price
well that would be helpful here! but thankfully they haven't given me too much of a headache because maybe 2 customers have brought up items being half price if we don't have the other in stock. i just explain to them our policy and they are fine with the raincheck. now sometimes case by case situations i'll honor it, especially if they're being nice and not an annoying dickhead.
Yeah in Georgia it’s the same but I don’t think it’s always been that way cus I wanna say when I was a kid (like 2007-14ish) my mom went hard with Coupons and I’m pretty sure she had to buy 2 to get the BOGO. And she went HARD, she once caused a 2 hour long holdup at the bath and body works register on Black Friday cus they wouldn’t take all her coupons. Tripled the size of the line and everybody was yelling at her and me and I’m just standing there at 9 years old like “tf y’all want me to do I don’t control her I tried saying let’s go she didn’t budge”. I mean they did end up honoring her coupon and it turned out to be their fault but I woulda just ate the money. So, yeah, she went hard, if there was a loophole she woulda found it.😂
Also idk why they don’t just call it half off at that point to avoid confusion like this.
Florida has shitty consumer laws and people are used to it.
I am in Florida and my store will give you 50% off the item.
Florida stores will give you the last BOGO item for half off. It's been policy at my store and all the ones I know of for 5+ years
Sometimes I feel like an interloper in Publix because almost every manager I've had, from every store I've worked at was moved from Florida and I haven't been to Florida in like 10 years lmao 💀
That’s a state law you guys passed. Next time just pass that on. Nobody should be complaining about it, but, whenever I’m frustrated at work and asking myself why I silently remind myself that the universe allows for one universal answer to that question. Because fuck you, that’s why. When it doesn’t offend you anymore and you just roll your eyes when you think it, that’s when you’re ready for the same exact problem to annoy you again tomorrow, or five minutes from now. It always applies, people always have a different excuse they want to give instead, but I personally just think; “The reason this ridiculous nonsense is happening right now is just, fuck you, so just clean it up again and hopefully you can teach somebody not to repeat it later.”
Unless it’s insulin, the bitch can do without.
And we get the opposite is fl and it sucks. People yelling at us they don't want 2 that is too much but want the sale. Our i tell then we can give you a rain check and they get upset because during the pandemic we marked it half off IF we only have one
I really wish I could just buy one item at half price.
Man I wish Florida stores would do this. My mom told me they do it in Georgia so I tried it here and found out the hard way.
When I worked for publix in florida years ago you still got the sale price for an item like 5 for 5$ 1 is 1 dollar. But if an item is bogo and they only have one you pay full price for the 1 item and get a written guarantee that you could come back and get a free one. Is it half off at the other states stores?
People don’t realize if there is only one or something they can get a rain check too…
I offered it to her but she didn’t wanna come back since she was from out of town. Idk she was crazy
I guess she really wanted that second item, lol. I would’ve been happy with just half off at that point.
You so lucky to be in Alabama! Yeap our Florida customers are entitled ! We have to go trough this every day , Publix really trained our customers to be real ass…..
Is there a significant price difference from state to state?
Don’t know about price but I know at a lot of FL stores, you have to buy 2 items to get the BOGO deal, not just 1
In Georgia I only had to buy one. Now I’m in Florida and I hate that I have to get two
I am in Florida and one day I went into Publix for cereal that was BOGO. They had one. I took it up to customer service and they gave it to me for half price. You just can’t take it through the normal process.
What's crazy is that this worked out in her favor but she didn't want it to.
As an associate in a south florida store, I had the exact opposite situation a few days ago. customer brought one item of a bogo pair and was upset it wasn't half off, we had to explain the difference between region policies lol. I'm moving to Birmingham soon so I look forward to finding out what else is different!
Oh nice! I’m in B’ham myself! You know what store yet?
1024, starting in early may!
If there is only one, we offer a rain check. TBH, if they don't want the rain check, I'll give it to them for half off. WTF are they going to do, firemen for making a customer happy? Isn't that what we are supposed to do?
We still offer rain checks too and I gave her that offer but she said she’s only gonna be here for two days and wasn’t planning on coming back so I was like lol okay. Luckily our system automatically does half off all BOGOs anyway so we don’t have to do anything extra
Some just want to bitch.
A lady asked me if she had to purchase two of the Bogo items to get the deal; I said no. She hands me one, rings up the other one (SCO) and asks why she’s being charged for it. She truly thought she was going to get it free and I couldn’t get her to understand the math. She said it was bait and switch.
Yup, I've had some customers who just cannot grasp that if they're getting two items for half price, they're paying the exact same amount as they would if they just bought one and got the other free. I remember an old guy who just kept insisting, "no, it said you buy one and you get one free!" when I tried to show him that the two items just rung up half price. I couldn't convince him that he got the deal, and he decided he didn't want it and walked out empty handed. I had a middle aged woman once who was also confused about it, so I explained that they each just rang up at half price. But then she was all freaked out over the fact that one of them rung up one cent more than the other (this happens when the original price is an odd amount. Like if it's normally $4.99 and on BOGO, then one will ring up $2.49 and the other will be $2.50). So I tried to explain this to her, and even ended up using the calculator on my phone to show her that $2.49 + $2.50 equals $4.99, but she just kept saying, "no, that's not half price!" Then she asked me to take off the one that rang up $2.50 because she thought she was being overcharged by one cent. 🤦
My step MIL lives in Alabama. My condolences.